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Store Manager-logo
MejuriMiami, FL
Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way women purchase jewelry-for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly. As part of Noura's original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany. We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team. The Role: As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the District Manager, you will drive the growth and awareness of Mejuri in your store and market. You are passionate about leading teams and recognize the importance of leading by example, building motivation, and creating an environment that demonstrates the Mejuri values. You are the ultimate ambassador of the Mejuri brand; accountable for creating a highly productive store environment in which we exceed customer expectations, and create an engaging and inclusive environment where employees are motivated and supported to do their best. You reflect and celebrate milestones with your team and are focused on how to continue to grow & develop your team members focused on a high level of engagement. You will manage and provide oversight of all aspects of profit, people, and process within your store, partnering with People Operations, Retail Operations, Marketing and Merchandising departments to exceed targets. Revenue & Profitability: Responsible for the financial health and profitability of your store, driving revenue and exceeding targets. Responsible for managing store's spend & seeks opportunities to minimize costs. Review and monitor daily, weekly, monthly business and people results and create strategic plans in partnership with the District Manager to achieve ideal targets. Support store team in setting and achieving KPI goals, by driving a culture of performance, cost awareness and accountability. Develop the required business acumen to analyze results and plan & execute for improvement. Responsible for mitigating risk within store, identifying and resolving all gaps or roadblocks to profitability & protecting our assets including internal & external theft, inventory accuracy & shrink. Form partnership & provide regular feedback to the Visual Merchandising team to ensure all locations have the correct assortment, depth & breadth, designed to drive profitability & sales. People: Ensure that we have the right people in the right positions at the right time and in the right quantities across your store Validate and participate in the sourcing, assessment, and selection of talent to build the infrastructure necessary to sustain and grow our scaling business Validate and participate in the successful integration and onboarding of new talent to our store Validate the regular and accurate assessment of our people against performance review criteria and KPIs. Build healthy relationships with our people and establish a positive and engaging work environment. Ensure that store schedules are supported with high quality and accurate inputs and uphold the standards of responsible live-week management Nurture a sustainable talent pipeline by providing store teams access to learning opportunities to prepare them for success in both current, and future, opportunities Validate and uphold the Mejuri compensation philosophy, ensuring that employees are compensated appropriately for their performance Validate that high performing employees are retained and low performing employees are amicably exited. Adhere to and validate our compliance practices and partner with People Operations to resolve escalations as they arise Customer Experience: Lead by example and validate the quality of the in-store customer experience by communicating,training, and upholding expectations on the team on Mejuri's Steps of Selling. Provide in-store coaching to staff & Assistant Store Manager, working alongside them to demonstrate best practices in hosting, customer service and product knowledge. Lead and validate client strategy to build lasting relationships with existing customers and drive new customer acquisition. Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings. Brand: Act as an ambassador of Mejuri's culture and values within and outside the company. Identify opportunities for marketing initiatives to drive new & repeat customers and community engagement at the store level. Partner with Marketing & Store Services teams to host 1 event per quarter at each store location (including Fine Crew & Piercing events). Identify opportunities to build and maintain relationships within local communities to drive brand awareness. Operations: Responsible for providing day-to-day support to store team to ensure all objectives are achieved, operational, brand and product standards are maintained & store teams are set up for success. Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve. Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed. Champion best practices and execute the maintenance of all store functions ensuring locations are able to operate seamlessly, on time and achieve the desired objectives & KPIs What you'll bring to the team: Experience in high volume store in retail. Understanding of local market and requirements relevant to new store openings. Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments. Demonstrated understanding of service excellence in a consumer environment. Excellent communication skills. Deep local knowledge and informed of trends in retail, you're well connected, and you know how to navigate and grow your network to get the introductions you need. Desire to work in a fast paced, entrepreneurial environment -you understand the importance of experimentation and iteration. Bonus: you've opened a store from scratch. Bonus: you've worked at a start-up or fast growing company. Benefits at Mejuri: Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support. Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees. Semi-annual performance reviews. A generous product discount! #LI-Onsite At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things-together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Our values are: RAISE THE BAR | Stay Curious, Share/Seek Feedback and Strive for Excellence CUSTOMER OBSESSED | Get Close to the Customer and prioritize them in our decisions EMPOWERED OWNERS | Treat the company like your own and take initiative FIND A WAY| Seek simple, creative solutions, and act fast DRIVE RESULTS| Be clear on your goals and be relentless in achieving them TEAM FIRST | Value team success over personal Ego Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Posted 30+ days ago

Store Manager-logo
Five Below, Inc.Springfield, VA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Build a Culture of Working Back from the Customer Lead a growth-oriented sales culture to achieve store business performance results. Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. Anticipate the needs of the customer and create an amazing store environment. Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. Develop a High Performing Crew Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time. Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. Inspire accountability by providing training, coaching, and consistent feedback to your team. Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports. Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters. Maintain an environment that is safe for your customers and crew. Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent. Foster career growth through individual development planning and performance coaching. Develop a peer network internally and externally to build strong recruitment and succession planning for your store. Drive a Consistent Business Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. Balance competing priorities with a recognition of what is critical. Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability. Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. Oversee successful receiving and ensure stocking procedures are properly followed and maintained. Ensure the execution of physical inventory and compliance with company data integrity processes. Assure that merchandise flow meets company set standards and closely monitor sell through. Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room. Ensure compliance with all the Five Below Standard Operating Procedures (SOP). Review all corporate communications and prioritizes/plans accordingly. Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws. Perform other duties as assigned, including services. The Five Below Way Wow our customers: Put the customer first and make a difference in people's lives. Unleash your passion: Check your ego at the door and do what you say you will do. Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same. Achieve the Impossible: Set the bar high for self and team and outperform expectations. Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts. QUALIFICATIONS High School Graduate or equivalent Minimum 3 years of management experience preferred Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Salary Pay Range: $56,700.00 - $71,550.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 weeks ago

Store Manager-logo
Tractor SupplyBluefield, WV
Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. Schedule, organize, and plan daily activities for team members to ensure efficient store operations. Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. Learn how to create a desirable work environment through promotions, recognition, and empowerment. Problem solving and conflict resolution for both team members and customers. Learn sales and profit management - accountable for achieving top and bottom line. Promote a safe and productive work environment Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. Learn the process of organizing merchandise resets to company specifications on a periodic basis. Implementing and sustaining merchandise presentation per company standards. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. Train to do periodic sales forecasting, payroll analysis and budget review. Train on documentation of team member evaluations and corrective action. INVENTORY: Train on managing periodic price changes. Train on communicating inventory needs to buyers and distribution centers. Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. SPECIAL PROJECTS: Learn how to coordinate and conduct special sales events. Train to assist District Manager and other Store Managers in solving district issues and support operational needs. Community involvement. TEAM MEMBER RELATIONS: Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice". Learn how to address team member issues and concerns, working with HR team when necessary. Learn how to assess and develop team members for advancement within the organization. BUDGET/AUDITING Train to be responsible for budgeting and sales forecasting. Learn how to be responsible for auditing store processes. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities Must have valid driver's license if you drive for company business. Process information and merchandise through system and POS Register system. Read, write, and count to accurately complete all documentation. Freely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. Work a minimum of 52 hours per week. Stand and walk for long periods of time often up to four hours straight without a break. Travel to other store locations and to company functions. Working Conditions Normal office working conditions Physical Requirements Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 2 weeks ago

Store Manager-logo
Five Below, Inc.Macon, GA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Build a Culture of Working Back from the Customer Lead a growth-oriented sales culture to achieve store business performance results. Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. Anticipate the needs of the customer and create an amazing store environment. Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. Develop a High Performing Crew Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time. Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. Inspire accountability by providing training, coaching, and consistent feedback to your team. Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports. Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters. Maintain an environment that is safe for your customers and crew. Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent. Foster career growth through individual development planning and performance coaching. Develop a peer network internally and externally to build strong recruitment and succession planning for your store. Drive a Consistent Business Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. Balance competing priorities with a recognition of what is critical. Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability. Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. Oversee successful receiving and ensure stocking procedures are properly followed and maintained. Ensure the execution of physical inventory and compliance with company data integrity processes. Assure that merchandise flow meets company set standards and closely monitor sell through. Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room. Ensure compliance with all the Five Below Standard Operating Procedures (SOP). Review all corporate communications and prioritizes/plans accordingly. Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws. Perform other duties as assigned, including services. The Five Below Way Wow our customers: Put the customer first and make a difference in people's lives. Unleash your passion: Check your ego at the door and do what you say you will do. Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same. Achieve the Impossible: Set the bar high for self and team and outperform expectations. Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts. QUALIFICATIONS High School Graduate or equivalent Minimum 3 years of management experience preferred Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Salary Pay Range: $52,500.00 - $66,300.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 1 week ago

Store Manager-logo
Hot Topic, Inc.Duluth, MN
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $19.10 - $23.90 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
La-Z-Boy, Inc.Bel Air, MD
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT! Job Summary: A dynamic leader who will reflect the company's ethos around people, processes, operations and brand advocacy. This leader is responsible for personal sales, store sales goals, leading a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. This position plays a crucial role in ensuring the store's success and contributing to overall company growth and is held to the highest standards of ethics, integrity, and professionalism. Total Compensation Range: $60,000 - $95,000 per year (inclusive of base, commission and bonus) Job Description: KEY RESPONSIBILITIES (other duties as assigned): People: Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance. Responsible for leading and supervising the entire employee life cycle, including recruitment selection, training, and development and succession planning by cultivating and maintaining a top-performing team. Enhance employee engagement and nurture a positive workplace culture and build effective teams. Communicates effectively. Process: Achieve or surpass store and annual operating benchmarks. Evaluate team performance, objectives, and behaviors to determine effectiveness. Model the highest standards for surpassing customer expectations. Learn, model and teach established sales and design processes. Sustain store profitability by maintaining profit and loss statements, financial metrics, and margins. Brand Advocacy: Model and teach product knowledge. Champion the company's brand strategy and first-in-class customer experience. Align merchandizing, pricing and product flow to company standards. Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas. Operations: Leverages store visit forms. Hosts regular weekly, monthly and quarterly meetings with staff. Ensure proper execution of all existing and new systems and administrative procedures. Collaborate with support teams to ensure flawless execution of operational excellence. Adhere to legal and efficient accounting procedures. Plan and execute sales promotion and events along with projects as needed for the improvement of the market and company. SCOPE & IMPACT: This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. Store revenue up to 5 million per year and leadership of up to 15 direct reports. MINIMUM REQUIREMENTS: Education: bachelor's degree; or equivalent experience. Experience: 3-5 years in business unit with a sales retail emphasis. Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service. Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays PREFERRED REQUIREMENTS: Experience managing in a retail environment with a strong focus on sales. Thorough understanding of profit and loss Strong business acumen Advanced interpersonal skills, communication skills & experience in building effective relationships. SUPERVISORY RESPONSIBILITIES: up to 15 direct reports PHYSICAL DEMANDS/WORK ENVIRONMENT: Ability to lift and/or carry up to 50 pounds. Ability to stand for long periods of time. Nearly continuous use of repetitive hand motions, hearing and listening. Often required to sit, walk, bend and stoop Subject to inside environmental conditions Ability to pass background and drug screen. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we're sharing key information about our pay practices. What You Can Expect: Total Compensation Range: $60,000 - $95,000 per year (inclusive of base, commission and bonus) Base Pay: $60,000 per year Commission & Bonus: Earn more with UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Monthly bonus opportunity of $0 - $1,500 based on defined group sales goals The Total Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices. Additional Job Description: Weekly Hours: 40 Benefits for Employees in the US: Benefit offerings to employee and their families include: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks' prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time More information can be found via: 2025 La-Z-Boy Benefits Overview At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees' diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Willow Grove, PA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Valencia, CA
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $24.55 - $30.70 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Five Below, Inc.Gambrills, MD
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Build a Culture of Working Back from the Customer Lead a growth-oriented sales culture to achieve store business performance results. Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. Anticipate the needs of the customer and create an amazing store environment. Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. Develop a High Performing Crew Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time. Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. Inspire accountability by providing training, coaching, and consistent feedback to your team. Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports. Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters. Maintain an environment that is safe for your customers and crew. Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent. Foster career growth through individual development planning and performance coaching. Develop a peer network internally and externally to build strong recruitment and succession planning for your store. Drive a Consistent Business Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. Balance competing priorities with a recognition of what is critical. Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability. Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. Oversee successful receiving and ensure stocking procedures are properly followed and maintained. Ensure the execution of physical inventory and compliance with company data integrity processes. Assure that merchandise flow meets company set standards and closely monitor sell through. Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room. Ensure compliance with all the Five Below Standard Operating Procedures (SOP). Review all corporate communications and prioritizes/plans accordingly. Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws. Perform other duties as assigned, including services. The Five Below Way Wow our customers: Put the customer first and make a difference in people's lives. Unleash your passion: Check your ego at the door and do what you say you will do. Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same. Achieve the Impossible: Set the bar high for self and team and outperform expectations. Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts. QUALIFICATIONS High School Graduate or equivalent Minimum 3 years of management experience preferred Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Salary Pay Range: $56,700.00 - $71,550.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 1 week ago

Store Manager-logo
RowanGermantown, TN
About This Role: The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Shops of Saddle Creek studio location. What you'll be doing as Store Manager: Customer Experience: Create a warm, welcoming, celebratory atmosphere, greet and engage with customers. Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience. Help customers and their friends and family choose and style their ears with Rowan jewelry. Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction. Maintain a clean, welcoming, and safe studio environment at all times. Engage with the local community to drive brand awareness, traffic and appointments. Leadership + Team Management: Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols. Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team. Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals. Schedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise. Recruit for open studio positions. Operations + Sales: Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures. Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well. Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand. Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards. Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures. Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. Training + Development: Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge. Leverage coaching and feedback to continually develop a diverse Studio team. Provide ongoing training and development opportunities to staff to enhance their skills and knowledge. Administrative Duties: Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities. Ensure studio budgets, track expenses, and financial targets are met. Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities. Experience we're looking for: Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus. Proven strong leadership skills with the ability to inspire, motivate and develop a team. Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences. Proven track record of driving sales and optimizing store profitability. Excellent customer service skills with a passion for creating memorable experiences. Ability to work a flexible schedule, including weekends and holidays. Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met. Comfortable using technology, software systems and POS. Deep understanding of retail operations, including inventory management and visual merchandising. Strong organizational and multitasking abilities. Knowledge of health and safety regulations, particularly related to piercing, is a plus. Excellent verbal and written communication skills. Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents). Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales. The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required. Standing for a full 8-hour shift is a regular part of this role. We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns. You make a commitment and stick to it! Studio Management Full-Time Benefits & Perks: Compensation: The anticipated annual base salary for this position is $65,000- $75,000. Paid accrued Vacation and Sick Time for full-time employees. Medical/Dental/Vision Health Plans for full time employees. Employee Assistance Program (EAP) Resources. 401k and Roth IRA Plans. Generous employee discounts on our amazing products and services! Team Member Referral Bonus plan for Studio positions. Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers

Posted 30+ days ago

Store Manager-logo
Cost Plus World MarketBaton Rouge, LA
Why You'll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it-you've found it! When you join our team, you'll enjoy: Flexible scheduling that supports your lifestyle & work-life balance Up to 30% shopping discount on our unique finds for you and your designated shopper Working with a team who thinks the world of you Wellness resources to be and do your best Anniversary and recognition programs that celebrate you Hands-on training for career growth made for you Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more What You'll Do Model and drive a customer-first selling culture by ensuring effective routines, visual brand standards, and engagement behaviors. Provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management. Ensure a branded store experience through consistent visual execution, standards, and recovery. Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results. Achieve store sales and metric goals through regular business analysis and problem-solving activities. Manage all store controllable expenses and profitability components. Validate and ensure execution of all merchandising, marketing, and promotional strategies. Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities. Ensure a consistent orientation and onboarding experience per company expectations. Address and resolve employee issues and/or concerns with the appropriate partnership. Conduct regular team assessment and succession planning activities that build the bench. Ensure store schedule effectively maximizes business environment and adjust as needed. Establish and maintain strong operational execution, inventory management, data integrity, and compliance routines. Establish and maintain a safe work environment through ongoing safety training, awareness, and accountability. Additional duties and responsibilities as assigned by Field Leader. What You'll Bring Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently. Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred. Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business. Minimum Age 21 years. Ability to lift up to 40 lbs. Full time and Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after three (3) months of service. Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance. If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: 1-833-680-2399 Email: hrsupport@worldmarket.com This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act. An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Posted 4 days ago

Store Manager-logo
Hot Topic, Inc.Canoga Park, CA
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $24.55 - $30.70 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

C
Chicken Salad Chick PoolerKennesaw, GA
Primary Responsibilities Recruits, trains, supervises and appraises staff. Insures accurate and timely time card management for both self and staff. Upholds dress code standards for both self and staff. Uses provided company tools and processes to document performance of staff. Models integrity to staff and treats others with respect. Oversees day-to-day retail operations Signs customers up for the cake club and explains the benefits. Create store plan and schedules within labor budget. Completes all assigned duties within the deadline. Resolves customer issues quickly and delivers appropriate solutions to make customers happy. Manages retail inventory variance as well as timely inventory completion. Responsible for cash variance for both sales and petty cash. Maintains exceptional quality of all products. Utilizes FIFO guidelines and reducing waste. Maintains store cleanliness and appearance. Uses operational tools to insure completion of opening and closing duties. Ensures compliance with health and safety regulations. Follows appropriate slicing guidelines. Provides meaningful feedback for the DM with suggestions for improvement. Focuses on Company Engagement Engages in monthly promotional goals. Asks questions if something is unclear and seeks out opportunities to learn. Completes all required employee training. Sales Focus and Transaction Grown Increases transactions for both bakery and retail products. Coaches employees on sales techniques. Ensures employees adhere to sample schedules. Requirements: High school diploma or GED ServSafe Certification within 60 days of hire or promotion Retail experience

Posted 30+ days ago

Store Manager-logo
Shamrock FoodsScottsdale, AZ
This position is responsible for engagement in selling merchandise. Please note, travel will be required to other locations for training, physical inventory and coverage as needed. Essential Duties: Achieving sales and gross profit results for the store as measured by the budget. Preparing work schedules and supervising employees engaged in sales work, taking of inventories, reconciling cash with sales receipts and keeping operating records Overseeing the implementation of pricing policies on merchandise according to requirements for profitability of store operations. Merchandising products and the store in an effective manner, maintaining cleanliness and proper image of store and implements planned sales promotion activities. Performing other duties as assigned to meet business needs Qualifications: At least one-year experience in retail store management Associate's degree (A. A.) or equivalent from two-year college preferred Computer literate - Must have strong Microsoft Excel and Word skills. Must be available to work with the demands of the department which include weekends and holidays Corporate Summary: At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission: At Shamrock Foods Company, we live by our founding family's motto to "treat associates like family and customers like friends." Why work for us? Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, and wellness programs. Equal Opportunity Employer Shamrock Foods Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

Posted 30+ days ago

Store Manager-logo
Tractor SupplyWestlake, FL
Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. Schedule, organize, and plan daily activities for team members to ensure efficient store operations. Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. Learn how to create a desirable work environment through promotions, recognition, and empowerment. Problem solving and conflict resolution for both team members and customers. Learn sales and profit management - accountable for achieving top and bottom line. Promote a safe and productive work environment Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. Learn the process of organizing merchandise resets to company specifications on a periodic basis. Implementing and sustaining merchandise presentation per company standards. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. Train to do periodic sales forecasting, payroll analysis and budget review. Train on documentation of team member evaluations and corrective action. INVENTORY: Train on managing periodic price changes. Train on communicating inventory needs to buyers and distribution centers. Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. SPECIAL PROJECTS: Learn how to coordinate and conduct special sales events. Train to assist District Manager and other Store Managers in solving district issues and support operational needs. Community involvement. TEAM MEMBER RELATIONS: Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice". Learn how to address team member issues and concerns, working with HR team when necessary. Learn how to assess and develop team members for advancement within the organization. BUDGET/AUDITING Train to be responsible for budgeting and sales forecasting. Learn how to be responsible for auditing store processes. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities Must have valid driver's license if you drive for company business. Process information and merchandise through system and POS Register system. Read, write, and count to accurately complete all documentation. Freely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. Work a minimum of 52 hours per week. Stand and walk for long periods of time often up to four hours straight without a break. Travel to other store locations and to company functions. Working Conditions Normal office working conditions Physical Requirements Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 30+ days ago

Store Manager-logo
Murphy USA, Inc.Marion, IA
Job Posting As a Store Manager at Murphy USA, you will join a diverse team of people on solid career paths in a growing retail organization. You will receive outstanding training, pay, and benefits. Our Store Managers are responsible for the overall site performance and the direct management of approximately 5-15 store employees. Murphy USA Store Managers are viewed as a small business owner, directly accountable for ensuring that every site delivers best-in-class customer service, consistent achievement of operational excellence, and professional development of store employees. Benefits Pay On-Demand. Work Today, Get Paid Tomorrow! Easy access to a portion of earned wages available after completed shifts Medical, Dental, and Vision Insurance Profit Sharing 401(k) Plan with 6% Matching Contribution Vacation Sick Leave Career Advancement Opportunities Employee Education Assistance Store Commissions Responsibilities Drive store sales growth, promotional sales, customer service surveys/results, and fuel break even Manage store operating costs to be at or below plan Ensure store is fully staffed with succession plans in place, train store team members to be highly proficient and to follow training guidelines and are actively demonstrating our principles and core competencies Maintain compliance to fuel and merchandising programs Support company initiatives/roll-outs and maintain changes Report and handle all safety incidents per company guidelines Requirements Must be 18+ Years of age, 19 in Indiana, 20 in Kentucky and 21 in Illinois, Arkansas, Kansas, and Alabama Must have a Bachelor's Degree OR 1 year of continuous Store Manager experience OR 1 year of continuous Assistant Store Manager experience Must be able to perform repeated bending, standing, and reaching Must be able to occasionally lift up to 50 pounds Perform other duties as required or assigned "Murphy USA Inc is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, gender, national origin, disability, veteran status, age, or any other class or category protected by federal, state, or local law."

Posted 5 days ago

Store Manager-logo
Murphy USA, Inc.Lexington, SC
Job Posting As a Store Manager at Murphy USA, you will join a diverse team of people on solid career paths in a growing retail organization. You will receive outstanding training, pay, and benefits. Our Store Managers are responsible for the overall site performance and the direct management of approximately 5-15 store employees. Murphy USA Store Managers are viewed as a small business owner, directly accountable for ensuring that every site delivers best-in-class customer service, consistent achievement of operational excellence, and professional development of store employees. Benefits Pay On-Demand. Work Today, Get Paid Tomorrow! Easy access to a portion of earned wages available after completed shifts Medical, Dental, and Vision Insurance Profit Sharing 401(k) Plan with 6% Matching Contribution Vacation Sick Leave Career Advancement Opportunities Employee Education Assistance Store Commissions Responsibilities Drive store sales growth, promotional sales, customer service surveys/results, and fuel break even Manage store operating costs to be at or below plan Ensure store is fully staffed with succession plans in place, train store team members to be highly proficient and to follow training guidelines and are actively demonstrating our principles and core competencies Maintain compliance to fuel and merchandising programs Support company initiatives/roll-outs and maintain changes Report and handle all safety incidents per company guidelines Requirements Must be 18+ Years of age, 19 in Indiana, 20 in Kentucky and 21 in Illinois, Arkansas, Kansas, and Alabama Must have a Bachelor's Degree OR 1 year of continuous Store Manager experience OR 1 year of continuous Assistant Store Manager experience Must be able to perform repeated bending, standing, and reaching Must be able to occasionally lift up to 50 pounds Perform other duties as required or assigned "Murphy USA Inc is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, gender, national origin, disability, veteran status, age, or any other class or category protected by federal, state, or local law."

Posted 1 week ago

Store Manager-logo
Five Below, Inc.Billerica, MA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Build a Culture of Working Back from the Customer Lead a growth-oriented sales culture to achieve store business performance results. Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. Anticipate the needs of the customer and create an amazing store environment. Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. Develop a High Performing Crew Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time. Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. Inspire accountability by providing training, coaching, and consistent feedback to your team. Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports. Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters. Maintain an environment that is safe for your customers and crew. Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent. Foster career growth through individual development planning and performance coaching. Develop a peer network internally and externally to build strong recruitment and succession planning for your store. Drive a Consistent Business Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. Balance competing priorities with a recognition of what is critical. Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability. Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. Oversee successful receiving and ensure stocking procedures are properly followed and maintained. Ensure the execution of physical inventory and compliance with company data integrity processes. Assure that merchandise flow meets company set standards and closely monitor sell through. Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room. Ensure compliance with all the Five Below Standard Operating Procedures (SOP). Review all corporate communications and prioritizes/plans accordingly. Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws. Perform other duties as assigned, including services. The Five Below Way Wow our customers: Put the customer first and make a difference in people's lives. Unleash your passion: Check your ego at the door and do what you say you will do. Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same. Achieve the Impossible: Set the bar high for self and team and outperform expectations. Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts. QUALIFICATIONS High School Graduate or equivalent Minimum 3 years of management experience preferred Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Salary Pay Range: $0.00 - $0.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 1 week ago

Store Manager-logo
Hot Topic, Inc.Citrus Heights, CA
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.25 - $29.10 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Shawnee Mission, KS
Store Manager: "You are applying for work with Echo Pizza LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications • Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

Mejuri logo

Store Manager

MejuriMiami, FL

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Job Description

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way women purchase jewelry-for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.

As part of Noura's original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.

We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

The Role:

As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the District Manager, you will drive the growth and awareness of Mejuri in your store and market. You are passionate about leading teams and recognize the importance of leading by example, building motivation, and creating an environment that demonstrates the Mejuri values. You are the ultimate ambassador of the Mejuri brand; accountable for creating a highly productive store environment in which we exceed customer expectations, and create an engaging and inclusive environment where employees are motivated and supported to do their best. You reflect and celebrate milestones with your team and are focused on how to continue to grow & develop your team members focused on a high level of engagement. You will manage and provide oversight of all aspects of profit, people, and process within your store, partnering with People Operations, Retail Operations, Marketing and Merchandising departments to exceed targets.

Revenue & Profitability:

  • Responsible for the financial health and profitability of your store, driving revenue and exceeding targets.
  • Responsible for managing store's spend & seeks opportunities to minimize costs.
  • Review and monitor daily, weekly, monthly business and people results and create strategic plans in partnership with the District Manager to achieve ideal targets.
  • Support store team in setting and achieving KPI goals, by driving a culture of performance, cost awareness and accountability. Develop the required business acumen to analyze results and plan & execute for improvement.
  • Responsible for mitigating risk within store, identifying and resolving all gaps or roadblocks to profitability & protecting our assets including internal & external theft, inventory accuracy & shrink.
  • Form partnership & provide regular feedback to the Visual Merchandising team to ensure all locations have the correct assortment, depth & breadth, designed to drive profitability & sales.

People:

  • Ensure that we have the right people in the right positions at the right time and in the right quantities across your store
  • Validate and participate in the sourcing, assessment, and selection of talent to build the infrastructure necessary to sustain and grow our scaling business
  • Validate and participate in the successful integration and onboarding of new talent to our store
  • Validate the regular and accurate assessment of our people against performance review criteria and KPIs.
  • Build healthy relationships with our people and establish a positive and engaging work environment.
  • Ensure that store schedules are supported with high quality and accurate inputs and uphold the standards of responsible live-week management
  • Nurture a sustainable talent pipeline by providing store teams access to learning opportunities to prepare them for success in both current, and future, opportunities
  • Validate and uphold the Mejuri compensation philosophy, ensuring that employees are compensated appropriately for their performance
  • Validate that high performing employees are retained and low performing employees are amicably exited.
  • Adhere to and validate our compliance practices and partner with People Operations to resolve escalations as they arise

Customer Experience:

  • Lead by example and validate the quality of the in-store customer experience by communicating,training, and upholding expectations on the team on Mejuri's Steps of Selling.
  • Provide in-store coaching to staff & Assistant Store Manager, working alongside them to demonstrate best practices in hosting, customer service and product knowledge.
  • Lead and validate client strategy to build lasting relationships with existing customers and drive new customer acquisition.
  • Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.

Brand:

  • Act as an ambassador of Mejuri's culture and values within and outside the company.
  • Identify opportunities for marketing initiatives to drive new & repeat customers and community engagement at the store level.
  • Partner with Marketing & Store Services teams to host 1 event per quarter at each store location (including Fine Crew & Piercing events).
  • Identify opportunities to build and maintain relationships within local communities to drive brand awareness.

Operations:

  • Responsible for providing day-to-day support to store team to ensure all objectives are achieved, operational, brand and product standards are maintained & store teams are set up for success.
  • Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve.
  • Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.
  • Champion best practices and execute the maintenance of all store functions ensuring locations are able to operate seamlessly, on time and achieve the desired objectives & KPIs

What you'll bring to the team:

  • Experience in high volume store in retail.
  • Understanding of local market and requirements relevant to new store openings.
  • Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses
  • Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments.
  • Demonstrated understanding of service excellence in a consumer environment.
  • Excellent communication skills.
  • Deep local knowledge and informed of trends in retail, you're well connected, and you know how to navigate and grow your network to get the introductions you need.
  • Desire to work in a fast paced, entrepreneurial environment -you understand the importance of experimentation and iteration.
  • Bonus: you've opened a store from scratch.
  • Bonus: you've worked at a start-up or fast growing company.

Benefits at Mejuri:

  • Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
  • Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
  • Semi-annual performance reviews.
  • A generous product discount!

#LI-Onsite

At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things-together.

Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly.

Our values are:

RAISE THE BAR | Stay Curious, Share/Seek Feedback and Strive for Excellence

CUSTOMER OBSESSED | Get Close to the Customer and prioritize them in our decisions

EMPOWERED OWNERS | Treat the company like your own and take initiative

FIND A WAY| Seek simple, creative solutions, and act fast

DRIVE RESULTS| Be clear on your goals and be relentless in achieving them

TEAM FIRST | Value team success over personal Ego

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

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