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Insomnia Cookies logo
Insomnia CookiesRochester, NY
Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Rochester store located at 1333 Mount Hope Ave, Rochester, NY 14620, and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company! Our sweet MIT perks & compensation: Starting pay of $18.00/hr Eligibility for end of period store bonus Excellent comprehensive benefits 1st day of the month after 60 days of employment $25.00 monthly cellphone stipend Pet Insurance for your furry loved ones 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment FREE cookies with every shift! What will I do as a MIT with Insomnia Cookies? Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present. Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries. Lead new hourly staff onboarding and initial training. Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence. Support Store Ops Manager with ordering, inventory control and scheduling. Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.). Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service. Desired skills/experience: At least 1 year of experience in a supervisory role within a restaurant or retail store Prior experience conducting in-person interviews of hourly support staff Prior Point of Sale (POS) systems experience Ability to utilize MS Office, Word and our Applicant Tracking System Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) Must be 18 years of age or older and have legal eligibility for employment in the United States About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

Posted 3 weeks ago

Ollie'S Bargain Outlet logo
Ollie'S Bargain OutletGreensburg, PA
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED- Live the "good stuff cheap" mindset. BE COMMITTED- Operate with grit, passion, tenacity, and action. BE GROWING- How do we get better every day? BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: Medical, Dental, Vision, and RX coverage begins Day 2 of employment. 401K, generous company match with immediate vesting. Strong field sales career growth & talent development culture for top performers 20% associate discount on all Ollie's purchases & quarterly bonus program. Vast array of voluntary benefits. The Co Team Leader is required to provide leadership for the successful operation of the entire sales floor and receiving area. The CTL creates and leads a sales team that is passionate about selling merchandise and ensuring a good associate and customer experience. Responsibilities include all aspects of merchandising, Associate development, customer service, and financial oversight. Primary Responsibilities Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met. Demonstrates Ollie's "Yes I Care, Yes I Can" behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction Ensure that store standards, seasonal transition planning, inventory processes, and company programs meet all operational expectations. Develop and execute talent planning to insure associate growth. Ensure proper scheduling and staffing for the business needs are met. Perform all functions to open and close the store when needed and any additional responsibilities and/or duties as assigned. Qualifications: High School diploma or equivalent required Minimum of 2 years' retail management experience with a mid to large size retailer Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis Must have a valid Driver's license Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner. Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status. Management experience with these companies translates well to this opportunity: Walmart, 5 Below, Burlington Stores, Big Lots, Dollar General, Rural King, Gabes, Dicks Sporting Goods and Bed Bath and Beyond just to name a few.

Posted 30+ days ago

The Buckle logo
The BuckleMaple Grove, MN
Summary The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Compensation & Benefits: Pay range: $18-$22/hr The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position. Full-Time Teammate Benefits: Health Your physical well-being matters. We provide health options that empower you to take control of your care and make informed decisions for you and your family. Medical Coverage Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care. Dental and Vision Insurance Preventive and routine dental and vision care to support your everyday health. Virtual Care 24/7 access to general, behavioral, and dermatology consultations. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Wealth We are committed to helping you build financial security, recognize your contributions, and invest in your future. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan. Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their performance. Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style. Peace of Mind We recognize the importance of stability, security, and time to recharge. Time Off Vacation is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year, prorated for the first partial year; up to 40 hours of sick time may be carried over from one year to another. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive a paid volunteer day. Income Protection Buckle provides company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work. Leave of Absence Support Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options. Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates. Supplemental Insurance Options Accident, critical illness, and hospital indemnity coverage is available for added financial protection. Additional Benefits Legal services, identity theft protection, and pet insurance are available to eligible teammates. Part-Time Teammate Benefits We value every teammate and offer meaningful benefits-even for those working fewer hours. Medical Plan Access Eligible part-time teammates may choose between two comprehensive medical plans. Preventive care is covered at 100%, and all plans include access to virtual care. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Paid Leave in Applicable States Paid leave accrues where required by law; one hour of leave is accrued for every 30 hours worked. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Eager and assertive to answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. Maintain and build good Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent customer service and attentiveness Recognize and communicate Guest Levels with the Team Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates Coachable; consistently welcomes feedback from Manager to improve sales presentations Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Plan sales goals with Store Manager Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) Passion for product education and showmanship to create results Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Coach and create relationships through Guest Loyalty and Guest Preferred Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis Maintain a positive attitude at all times creating a positive floor culture Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker Motivate Teammates to initiate and complete daily tasks set by Store Management Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in Execute actions from department calendars and track on the Weekly Delegation Worksheet Demonstrate leadership actions during segments Demonstrate how to get the Guest involved with product Be vocal and continuously update fellow leader and Team Responsible for asking for and remembering Guest names Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests Partner with Store Manager to pick store's education focus and help delegate and implement focus all week Help execute all segments to support business goals. Assist Store Manager in Recruitment of all store staffing needs Understand how to explain pay and Buckle Benefits Responsible for keeping up to date with contact list and adding top talent on the team consistently Execution/training on Leadership playbook Accountability of all characteristic pieces SPG Teammate/leader training shifts Responsible for training and coaching with manager on all non-sales positions Assertive to execute actions with constantly changing sales focuses Ability to identify and follow through on all Teammate training needs Visual Merchandise Management Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions Partner with Store Manager to delegate, demonstrate, and review all 4 zones Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager Give informational and influential store tours Ensure sales floor is consistently sized and new freight is appropriately displayed Exhibit ability to create changes to improve store's overall performance via Performance Tracker Ability to foresee and anticipate changes in product and act independently to improve overall visual results Responsible for visual standards on floor and backroom Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Understand and utilize planner including completion of Opening and Closing Checklists Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Ability to execute and teach all Point of Sale ("POS") procedures Appropriately handle calls from Corporate Office Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices Ability to navigate and execute all tools on the home page Knowledge and ability to give guidance and feedback to all non-sales positions Complete all scheduled shifts and cover shifts when needed Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks Other duties as assigned Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies Planning (week/month/year) Executes and trains others on opening/closing checklist Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store Monitor and maintain adequate inventory of supplies Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership Comfortable in in giving and receiving feedback from peers and Management Supportive of Leadership Promote personal and store growth Demonstrate and maintain a professional, mature and stable relationship with all Teammates Execute daily interviews as needed to support Team Development and growth Overcome objections and problem solve Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others Understand and administer Buckle Commitment to Success Ability to travel and cover other Stores within District based on business needs Handle all schedule changes in a positive and professional manner Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Relocation may be required No visa sponsorship is available Ability to operate a motor vehicle and travel, including overnight as required Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite Please contact jobpostings@buckle.com if you have questions or concerns about Buckle's pay and benefits transparency.

Posted 5 days ago

Carter's, Inc. logo
Carter's, Inc.Marietta, GA
If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand. We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education "Advance You" Program, you can earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What you'll do: Execute workforce management to ensure a genuine customer focus on the sales floor Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omnichannel experience while coaching others to success Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team Build customer loyalty through Company sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team Recognize exceptional performance and redirect employees when needed Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement Reduce loss through a consistent level of customer service, education, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership, supervisory, and customer engagement skills Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) Minimum of 1 year of retail or related management experience A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Posted 1 week ago

F logo
Francesca's Collections, Inc.Chino Hills, CA
Location: 13855 City Center Drive Chino Hills, California 91709 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions This opportunity offers a starting wage of $18.75 per hour Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Posted 30+ days ago

Warby Parker logo
Warby ParkerOrland Park, IL
New Store Opening Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders-Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker's values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company's inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter-you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!)

Posted 3 weeks ago

Advance Auto Parts logo
Advance Auto PartsVirginia Beach, VA
Job Description A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business. Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members Ensure execution of all inventory and operational standards Coach all Team Members to deliver on Customer expectations (DIY and Professional) Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for both Customers and Team Members Secondary Responsibilities Provide DIY service including battery installation, testing, wiper install, etc. Assist District/Region in other functions upon request Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statement Ability to recruit, select, hire and develop quality Team Members Ability to build and grow relationships with Professional Customers Essential Job Skills Necessary for Success as a General Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statement (P&L) Hold others accountable, inspect work quality and give feedback in a way that is inspiring Ability to work an assortment of days, evenings and weekends as needed Prior Experience that Sets a General Manager up for Success 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education, Certificates, Licenses, Registrations High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred. Must have a valid driver's license ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Genuine Parts Company logo
Genuine Parts CompanyTX, TX
Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you: Responsibilities Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability Know how to provide daily leadership and create and sustain a culture of employee engagement Know the importance of partnering with your teammates in order to drive company owned store initiatives Care about people and profit Want to join a team where you can learn and grow your career the opportunities are endless! A Day in the life: Lead a successful team, support the store manager, and manage in our fast-paced retail stores Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew team to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone Qualifications High school diploma or equivalent. Technical or trade school courses or degree completion Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive Passion for delivering customer care and building long term relationships Thrive off of working in a very fast paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60lbs in some situations And if you have this, even better: Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experiencE Entirely customer-centric (external/internal) ASE Certifications NAPA Know How Why NAPA may be the right place for you: Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Posted 4 days ago

Extra Space Storage logo
Extra Space StorageLenexa, KS
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 2 weeks ago

Rooms to Go logo
Rooms to GoGlen Allen, VA
Look around. Does it seem like we're nearly everywhere? That's because we are! With 9,500 employees and 250+ locations, Rooms To Go is one of the largest and fastest growing furniture retailers in the US. As a financially stable, 30-year-old company focused on expansion, there's never been a better time to join the Rooms To Go team. We are currently recruiting for Store Management for one of our beautiful showrooms. As an Assistant Store Manager, you will help our customers create their dream living space! Our Retail team has incredible experience from multiple industries for a variety of years. Make your next career move as an Assistant Store Manager with Americas largest furniture retailer! This is a full-time opportunity with benefits that exceed industry standards for both you and your family. Benefits & Perks: We offer a comprehensive benefits & perks package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, employee discounts on furniture, and more! What you'll be doing: Overseeing the daily operations of the Showroom, including sales, customer service, and maintenance. The main responsibility for our Assistant Store Manager is to work with, mentor and train a team of commissioned sales associates to increase the quality of the customer experience and sales profitability, thereby helping the sales associates to increase their income. Ensure customers are provided the best service and are pleased with purchases and deliveries. Training and developing a high performing sales team, including implementing individual and team goals in order to maximize potential. Coaching each sales consultant to establish realistic sales goals for each month and developing an action plan, while offering them advice, support, and motivation to help them meet their sales objectives. Assist in maintaining a clean, inviting and well-presented showroom. Whenever possible, participating in the sales process in order to enhance the customer shopping experience, as well as utilizing the experience to educate your associate. Assist in maintaining a positive morale among staff. What we're looking for: These rewarding and challenging hands-on-management positions require strong mentoring, coaching and development skills with the ability to motivate teams to achieve results. Preference will be given to candidates with a minimum of 2 years of experience in retail sales management, specifically with experience focused in the furniture industry managing commissioned sales associates. Additionally, strong verbal and written communication skills are required, with a preference given to candidates that are fluent in both English and Spanish. Having knowledge of computer programs like Outlook, Word and Excel is necessary to be successful. The ability and willingness to work a flexible retail schedule which includes days, evenings, weekends, and holidays is required. The desire to succeed in a sales driven environment is key. Diversity: With 9,500 employees and growing, diversity is a part of everyday life at Rooms To Go. Here you'll find an environment packed with different cultures, personalities and backgrounds because we know that an inclusive company culture is what makes us successful. Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Salary starting at $60,000 per year based on experience.

Posted 30+ days ago

Insomnia Cookies logo
Insomnia CookiesPittsburgh, PA
Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Pittsburgh, PA (Oakland) location and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company! Our sweet MIT perks & compensation: Market competitive hourly compensation Eligibility for end of period store bonus Excellent comprehensive benefits 1st day of the month after 60 days of employment $25.00 monthly cellphone stipend 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment FREE cookies with every shift! What will I do as a MIT with Insomnia Cookies? Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present. Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries. Lead new hourly staff onboarding and initial training. Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence. Support Store Ops Manager with ordering, inventory control and scheduling. Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.). Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service. Desired skills/experience: At least 1 year of experience in a supervisory role within a restaurant or retail store Prior experience conducting in-person interviews of hourly support staff Prior Point of Sale (POS) systems experience Ability to utilize MS Office, Word and our Applicant Tracking System Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) Must be 18 years of age or older and have legal eligibility for employment in the United States About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

Posted 30+ days ago

Extra Space Storage logo
Extra Space StorageLake Worth, FL
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 1 week ago

Driven Brands logo
Driven BrandsMesquite, TX
Company:Auto Glass Now Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services. We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Auto Glass Now is investing in your career growth. JOB DESCRIPTION: Shop Manager, Automotive Glass Repair - Paid Training Available! People person? Driven? A leader? If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your leadership skills and lead a growing team of Auto Glass Technicians working in airports, retail locations, or as part of our mobile operations team! Experience is VALUED but not required! Experienced managers can earn $25/hr or more with the lucrative bonuses we provide above and beyond our competitive base salaries! We hire Shop Managers every day that were leaders at other glass locations, automotive shops, restaurants, retail stores, and a variety of other businesses, but NO EXPERIENCE is necessary to join our team as an Manager at one of our shops! PAID TRAINING! In less than 60 days, you'll be accountable for your team's execution of the Auto Glass Now standards for repairing windshields and replacing automotive glass for our customers. Some of our most successful shop managers are those that joined the team with no experience at all, but were once glass technicians, construction workers, mechanics, retail employees, landscapers, and other trade workers! Move up fast! No matter what your background is, we will provide PAID TRAINING at $25/hr on the Auto Glass Now way to manage a shop location. Once your training is complete, in less than 60 days you will be eligible for Shop Manager promotion opportunities where you can earn $65,000 or more! What our Managers love about Auto Glass Now: Earn $25/hour during training and $50k - $65k+ per year after as a Shop Manager PAID TIME OFF Health, Vision, & Dental Insurance 401(k) company match for all employees As an Auto Glass Now Shop Manager, your job will include: Recruiting, interviewing, onboarding, & training new Glass Techs and Customer Service Reps Creating employee schedules & submitting payroll Controlling inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory Balance registers, close out invoices, and make bank deposits Placing product orders and physically restocking inventory as necessary Understanding the shop's financials to drive results and utilize budget wisely Conducting quarterly employee evaluations Supporting other team members with duties such as responding to customers questions and repairing glass Providing excellent customer service All our Shop Managers need to meet the following requirements: Must be able to lift to 50 pounds Must be able to maneuver around vehicles to position yourself safely during installations Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning Must be willing to work in hot/cold weather conditions if necessary Must have a valid driver's license Must pass a drug test for safety Must be willing to work early hours and up to 55 hours per week on occasion Must have basic computer operating skills #DBHPRI #agn Get early access to 50% of your earned wages at any time through our myFlexPay program.

Posted 30+ days ago

iMobile logo
iMobileNorth Tonawanda, NY
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Develop strong peer relationships where we are all accountable for the company's success. Be willing to have a good time while providing first class customer experience The ideal candidate will bring: Leadership! Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. Being effective with operational, financial and performance management. Amazing communication skills, to your team and customers. Prior wireless sales experience. What's in it for you? Employee Stock Ownership Program (ESOP) Competitive salary pay Bonus earnings Automatic raises when reaching attainable milestones Exciting opportunities for career advancement A culture of care & excellence Health Benefits for Full Time Employees What "must haves" do you need? Be at least 18 years of age Wireless sales experience High school degree or GED Ability to stand for long periods of time Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: www.archtelecom.net Inquiries: Recruiting@archtelecom.net

Posted 30+ days ago

Pacific Sunwear logo
Pacific SunwearGrand Prairie, TX
Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you'll be doing: Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience Shares feedback from customers with the leadership team to improve the overall customer experience Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) Delivers an engaging, positive and authentic customer experience with all customers Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Holds self and others responsible for the accomplishment of all operational tasks Coaches and provides feedback on Sales Associate's performance Supports associate engagement by recognizing and rewarding outstanding performance Provides direction to associates to ensure understanding of company directives and standards Prioritizes and delegates tasks to meet all operational needs Supports and executes visual directives and maintains visual standards set by the company Drives efficiency in all operational store processes Maintains merchandise flow, filling and presentation standards throughout the store and stockroom Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience Ensures all store associates follow all policies, procedures and all Safety Program practices Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Inspires and motivates others by consistently exhibiting core value behaviors Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: Passion for product, brands, fashion and trends High School Diploma or equivalent preferred Must be at least 18 years of age Effective written, verbal and presentation skills Strong communications skills Excellent time management skills Proficient in math and possesses strong computer skills Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality, setting the example for leaders and associates. Develop and nurture strong cross functional partnerships, driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Pac Perks: Generous associate discount of 30-50% off merchandise online and in-stores Immediate 100% vested 401K contributions and employer match Calm Premium access Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, Airplane, and Car Travel may be required SM and above roles only. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Posted 3 weeks ago

Extra Space Storage logo
Extra Space StorageMiami, FL
Will work between multiple stores in the district. $16-$18/hr This location is closed on Sundays. Bilingual Spanish preferred. Day shift only: Office closes at 6pm. The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 1 week ago

Alo Yoga logo
Alo YogaNew York, NY
Back to jobs Store Manager - Columbus Circle New York, New York, United States Apply WHY JOIN ALO? Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. OBJECTIVE The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team. Business Leader Develop and execute the store's retail strategies Local market knowledge of clientele base and brand competitors Aware of business trends that relate to the success of the store Demonstrate strong business acumen through KPI's to develop and support business driving strategies Lead team by leveraging company tools, incentives & strategies to support meeting sales goals People Leader Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction Establish internal & external pipeline through succession planning and recruitment strategy Operations Leader Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies Oversee and support execution of key operational and visual guidelines Champion strong visual standards for the salesfloor by leveraging business performance data Support a safe work environment and efficient operation Develop schedules that deliver business results while maintaining labor effectively Flow Experience Leader Collaborate with cross-functional business partners to support organizational goals Is an Alo ambassador and creates a culture that aligns with our mission Demonstrate an ability to navigate the organization with a balance of business need and brand culture Create and implement effective communication strategies throughout store to achieve goals and KPI's Store Manager Qualifications 5+ years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Highly Motivated by driving business in a fast-paced, innovative environment Independent work ethic, time management skills, and personal accountability Aligns with and embodies Alo's Guiding Principles Business owner mindset with an entrepreneurial spirit Requires constant movement in and around all areas of store Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift Store Manager Schedule To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). As an Equal Opportunity Employer, Alo does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. JUST SOME OF THE PERKS Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) 401K with company matching (Full-Time Employees) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries The Company's Store Manager base pay ranges from $85,000- $115,000/ year. Please also note, Store Managers are eligible to participate in the Company's Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves. #LI-JJ1 #LI-4 #li-onsite For CA residents, Job Applicant Privacy Policy HERE. Create a Job Alert Interested in building your career at ALO? Get future opportunities sent straight to your email. Create alert Apply for this job indicates a required field Autofill with MyGreenhouse First Name* Last Name* Email* Phone Country* Phone* Resume/CV* AttachAttach Dropbox Google Drive Enter manuallyEnter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter AttachAttach Dropbox Google Drive Enter manuallyEnter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you at least 18 years old? * Select... Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodation? * Select... Do you now or in the future require visa sponsorship to continue working in the country you are applying for?* Select... What language(s) do you speak fluently?* Why do you want to work for ALO? Why do you think you'd be a great fit for this role?* Tell us about a success story from one of your previous roles. How did you accomplish what you did?* Do you know anyone who works for this ALO Yoga? * Select... If you answered "Yes" to the previous question, please explain the relationship.* Are you currently or have you in the past worked at ALO?* Select... If hired, would you have a reliable means of transportation to and from work?* Select... This job requires open availability. Please confirm that you will be available to work full time hours with open availability?* Select... Are you currently eligible to work in the country that you are applying for? * Select... Please specify any time off requirements you may have within the first six months of employment.* Submit application

Posted 30+ days ago

Ace Hardware logo
Ace HardwareLee's Summit, MO
About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities. Service, Passion, Respect, Integrity, Teamwork and Excellence About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Job Summary The Assistant Manager, Operations manages overall store operations and the achievement of company goals and directives. Essential Duties and Responsibilities Customer Service Provide positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the "general operations" of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store. Participate in weekly management staff meetings. Communicate issues to the appropriate Store Support Center department with General Manager approval. Assist with special projects within the district as set forth by the District Manager. Implement new Standard Operating Procedures into store execution. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Ensure that weekly price changes and label updates are completed timely and accurately. Oversee all cashiering functions including training, maintenance, audits, and reports. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Visit competition to be familiar with what they are doing. Perform all other duties as assigned. Inventory & Merchandising Assist to ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. Responsible for maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates Assist in training of all associates. Actively recruit and promote the advancement of Westlake Ace associates. Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager. Leadership Manage all aspects of store operations in the absence of the General Manager. Lead by example; be approachable by all associates and customers. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Prepare and challenge yourself for future advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION - Showing our love for the work we do, our customers, and our associates. RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY - An authentic commitment to moral and ethical behavior. TEAMWORK - Together we can achieve extraordinary things. EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $18-$20/Hr. For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

Posted 1 week ago

F logo
Francesca's Collections, Inc.Sevierville, TN
Location: 1645 Parkway Sevierville, Tennessee 37862 Employee Type:Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Posted 30+ days ago

Dick's Sporting Goods Inc logo
Dick's Sporting Goods IncSalinas, CA
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store. The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning. Responsible for managing the day-to-day operational aspects of their store department. Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager. Actively recruits in the community and supports opportunities for teammates to give back to their community. Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling). Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies. Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures. Transparently communicates and finds creative ways to build an engaging environment for the team. Passion for coaching and development of oneself and others; infuses learning into day-to-day leading. Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect. QUALIFICATIONS: 1-3 years of retail management experience (or customer-focused experience) Strong problem-solving ability and analytical skills Flexible availability - including nights, weekend, and holidays #LI-NR1 #DSGT2 Targeted Pay Range: $50,000.00 - $83,600.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Posted 30+ days ago

Insomnia Cookies logo

Store Manager In Training (Mit)

Insomnia CookiesRochester, NY

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Job Description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Rochester store located at 1333 Mount Hope Ave, Rochester, NY 14620, and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

  • Starting pay of $18.00/hr
  • Eligibility for end of period store bonus
  • Excellent comprehensive benefits 1st day of the month after 60 days of employment
  • $25.00 monthly cellphone stipend
  • Pet Insurance for your furry loved ones
  • 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • You get to work in a fun, exciting team environment
  • FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

  • Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
  • Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
  • Lead new hourly staff onboarding and initial training.
  • Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence.
  • Support Store Ops Manager with ordering, inventory control and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
  • Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience:

  • At least 1 year of experience in a supervisory role within a restaurant or retail store
  • Prior experience conducting in-person interviews of hourly support staff
  • Prior Point of Sale (POS) systems experience
  • Ability to utilize MS Office, Word and our Applicant Tracking System
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
  • Must be 18 years of age or older and have legal eligibility for employment in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

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