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Retail Store Manager POSITION DESCRIPTION AND KEY MEASURES Department:          Retail Operations Location:                            Store Location Report to:                           DM Number of direct reports:   POSITION PURPOSE AND EXPECTATION: Position Summary: We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth. About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment. Key Responsibilities: Sales & Performance Management: Drive sales targets through effective team leadership and strategic planning Analyze sales data to identify trends and opportunities Implement and monitor KPIs to ensure store productivity Lead by example in delivering exceptional sales performance Team Leadership & Development: Recruit, train, and develop store staff Create succession plans to develop future leaders Conduct performance reviews and provide coaching Build and maintain a passionate, customer-focused team Operations & Merchandising: Ensure optimal inventory management and stock control Implement loss prevention strategies to minimize shrink Execute visual merchandising standards to maximize sales Oversee opening and closing procedures Maintain store presentation and cleanliness standards Customer Experience: Foster a customer-first culture throughout the store Resolve complex customer service issues Ensure consistent delivery of exceptional shopping experiences Build and maintain customer loyalty Business Administration: Manage store budget and expenses Report key metrics to upper management Implement company policies and procedures Identify and resolve operational challenges Required Qualifications: 3+ years retail management experience Proven track record of achieving sales targets Strong leadership and team development skills Excellent problem-solving abilities Deep passion for retail and fashion Flexible availability including weekends and holidays Bachelor's degree preferred You'll Excel If You: Are results-oriented with strong business acumen Have exceptional interpersonal and communication skills Demonstrate adaptability in a fast-paced environment Show enthusiasm as a brand ambassador Have experience in fashion retail

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of a  Store Manager  ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager. What You Will Achieve Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent. Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience.  Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures. Support company on marketing events such as in store events, Pop-up events, conventions, new store openings. Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed.  Must be able to work flexible hours including nights, weekends, holidays. Up to 10% travel may be required to support, attend business operation meeting with international team in evening. What You Will Need Retail industry knowledge, skills, and abilities; 1+ years of Retail Store Manager experience with a high number of SKU volume, and executing retail Marketing and Visual Merchandising experience. Experience in managing more than 10 or more retail employees in store.  Experienced working with international business partners, ability to speak or understand multiple languages is a plus. Associates Degree or Bachelors Degree in Business Management related will be preferred. Ability to adapt to a fast-paced environment and implement new standardization directives. What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge. Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Retail Store Manager POSITION DESCRIPTION AND KEY MEASURES Department:              Retail Operations Location:                            Store Location Report to:                           DM Number of direct reports:   POSITION PURPOSE AND EXPECTATION: Position Summary: We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth. About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment. Key Responsibilities: Sales & Performance Management: Drive sales targets through effective team leadership and strategic planning Analyze sales data to identify trends and opportunities Implement and monitor KPIs to ensure store productivity Lead by example in delivering exceptional sales performance Team Leadership & Development: Recruit, train, and develop store staff Create succession plans to develop future leaders Conduct performance reviews and provide coaching Build and maintain a passionate, customer-focused team Operations & Merchandising: Ensure optimal inventory management and stock control Implement loss prevention strategies to minimize shrink Execute visual merchandising standards to maximize sales Oversee opening and closing procedures Maintain store presentation and cleanliness standards Customer Experience: Foster a customer-first culture throughout the store Resolve complex customer service issues Ensure consistent delivery of exceptional shopping experiences Build and maintain customer loyalty Business Administration: Manage store budget and expenses Report key metrics to upper management Implement company policies and procedures Identify and resolve operational challenges Required Qualifications: 3+ years retail management experience Proven track record of achieving sales targets Strong leadership and team development skills Excellent problem-solving abilities Deep passion for retail and fashion Flexible availability including weekends and holidays Bachelor's degree preferred You'll Excel If You: Are results-oriented with strong business acumen Have exceptional interpersonal and communication skills Demonstrate adaptability in a fast-paced environment Show enthusiasm as a brand ambassador Have experience in fashion retail

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of a  Store Manager  ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager. What You Will Achieve Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent; Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience.  Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures. Support company on marketing events such as in store events, Pop-up events, conventions, new store openings. Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed.  Must be able to work flexible hours including nights, weekends, holidays. Up to 10% travel may be required to support, attend business operation meeting with international team in evening. What You Will Need Retail industry knowledge, skills, and abilities; 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience. Experience in managing more than 10 or more retail employees in store.  Experienced working with international business partners, ability to speak or understand multiple languages is a plus. Associates Degree or Bachelors Degree in Business Management related will be preferred. Ability to adapt to a fast-paced environment and implement new standardization directives. What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge. Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of a  Store Manager  ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager. What You Will Achieve Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent; Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience.  Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures. Support company on marketing events such as in store events, Pop-up events, conventions, new store openings. Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed.  Must be able to work flexible hours including nights, weekends, holidays. Up to 10% travel may be required to support, attend business operation meeting with international team in evening. What You Will Need Retail industry knowledge, skills, and abilities; 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience. Experience in managing more than 10 or more retail employees in store.  Experienced working with international business partners, ability to speak or understand multiple languages is a plus. Associates Degree or Bachelors Degree in Business Management related will be preferred. Ability to adapt to a fast-paced environment and implement new standardization directives. What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge. Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Retail Store Manager POSITION DESCRIPTION AND KEY MEASURES Department:              Retail Operations Location:                            Store Location Report to:                           DM Number of direct reports:   POSITION PURPOSE AND EXPECTATION: Position Summary: We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth. About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment. Key Responsibilities: Sales & Performance Management: Drive sales targets through effective team leadership and strategic planning Analyze sales data to identify trends and opportunities Implement and monitor KPIs to ensure store productivity Lead by example in delivering exceptional sales performance Team Leadership & Development: Recruit, train, and develop store staff Create succession plans to develop future leaders Conduct performance reviews and provide coaching Build and maintain a passionate, customer-focused team Operations & Merchandising: Ensure optimal inventory management and stock control Implement loss prevention strategies to minimize shrink Execute visual merchandising standards to maximize sales Oversee opening and closing procedures Maintain store presentation and cleanliness standards Customer Experience: Foster a customer-first culture throughout the store Resolve complex customer service issues Ensure consistent delivery of exceptional shopping experiences Build and maintain customer loyalty Business Administration: Manage store budget and expenses Report key metrics to upper management Implement company policies and procedures Identify and resolve operational challenges Required Qualifications: 3+ years retail management experience Proven track record of achieving sales targets Strong leadership and team development skills Excellent problem-solving abilities Deep passion for retail and fashion Flexible availability including weekends and holidays Bachelor's degree preferred You'll Excel If You: Are results-oriented with strong business acumen Have exceptional interpersonal and communication skills Demonstrate adaptability in a fast-paced environment Show enthusiasm as a brand ambassador Have experience in fashion retail

POSITION PURPOSE AND EXPECTATION: Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals. Key Responsibilities: Leadership & Team Development Support Store Manager in training, coaching, and developing store associates Foster effective communication across all team members Lead by example in providing outstanding customer service Assist in recruiting, hiring, and onboarding new team members Sales & Operations Drive sales performance through team motivation and leadership Execute operational procedures including opening/closing protocols Manage inventory control and stockroom organization Oversee accurate processing of shipments and merchandise flow Monitor and maintain shrink prevention measures Ensure store meets visual merchandising standards Customer Experience Create an engaging shopping environment Resolve customer concerns professionally and efficiently Maintain store appearance and cleanliness Lead team in delivering personalized service Administrative Duties Support payroll management and scheduling Maintain accurate financial records and reports Ensure compliance with company policies and procedures Assist with loss prevention initiatives Required Qualifications: 2+ years retail management experience Strong problem-solving and decision-making abilities Excellent interpersonal and communication skills Demonstrated leadership capabilities Passion for retail and fashion Ability to work in a fast-paced environment Flexible availability including evenings, weekends, and holidays Physical ability to perform tasks like standing, lifting, and moving merchandise Embody company values and culture Maintain professional appearance and attitude Act as a brand ambassador both in-store and in the community Stay current with fashion trends and product knowledge Brand Representative KEY MEASURES AND ACCOUNTABILITIES Key Performance Indicator Benchmark Cash Variance Reporting Weekly on Fridays Variance investigations Any variance above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7 th  of each month Balance Sheet reconciliations Day 10 of EOM week Other duties and special projects within skill and competency level as required. Dress Code: In presenting an image that reflects our brands professionalism, the Support Team will present as follows: - Professional smart casual; business as appropriate. Always dress up, don't dress down. - Please Refer to Style Guide

Who We Are We’re Sandbox VR, the most advanced virtual reality experience in the world . Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it’s venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won’t forget! Since launching in 2017, we’ve become the location-based VR industry leader. As we continue to expand globally, there’s never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we’d love you to join us, as we build the future of entertainment. Interested in working at Sandbox VR? Sneak peek of our store experience HERE . What You Will Be Doing: Deliver an Incredible Guest Experience : You'll have a balance of responsibilities, you'll enthusiastically and confidently stay near our entrance, encouraging people to come inside and welcoming our guests upon entry, while also ensuring all store staff do the same for their guest journeys. In addition, you will also handle guest de-escalation, stepping in to support Guest Experience Guides or Shift Leads when needed. You’re driven by a passion for optimizing customer service efficiencies, constantly seeking out innovative methods to enhance and refine our operational processes for the benefit of our guests. You’ll also ensure the store team is well equipped to manage scheduled guest bookings, helping maintain on-time delivery of experiences and speedy resolution of mishaps. Technical Support and Troubleshooting : You’re proficient in utilizing various computer and tablet technologies. You’ll conduct thorough hardware/software checks throughout the week, immediately communicating any issues to the Store Manager and Tier 1 Helpdesk respectively. You function as a co-lead with the Store Manager on all new software updates and experience launches. Keep it Shiny: You'll keep our facility in top shape by maintaining order and cleanliness of our stores, experience rooms, and equipment for the guests. You’ll help us ensure the store maintains a premium and professional experience at all times. Store Management : You’ll co-lead the creation of employee schedules to ensure adequate coverage during peak hours, while meeting state/federal scheduling laws. You’ll work with the Lead on duty and rest of the store management team to maintain daily checklists and audits. You’ll also keep track of, and ensure breaks are taken per state law or company procedures, while also assisting with the overall store timecard approval process. You’ll demonstrate the ability to look beyond today's bookings and actively pursue future bookings, ensuring a steady flow of business and sustained growth. You’ll set achievable goals for sales and KPIs for their team while on shift, (including targets for B2Bs, Gift Cards, Experience Add-Ons, Food & Bev), while celebrating wins and using positive coaching to meet those goals as a team. Store Leadership : Consistently initiate check-ins with team members starting their shifts, providing a clear outline of the day's goals, and how to achieve success. You’re consistently engaging with team members, offering in-the-moment coaching to keep performance and morale high. You will partner with our Store Manager in the interview process for Guest Experience Guide Hiring. You are also proactively identifying coaching opportunities in our Guest Experience Guides and Leads, and will partner with the Store Manager to deliver coaching and developmental goals. Training : You are well-versed in every part of store operations, and can seamlessly jump into specific areas for our Guest Experience Guides or Leads as needed. You also help integrate our new Guest Experience Guides and Leads into the organization by providing on-the-job training of our full Guest Journey. You’ll also have partial or full responsibility for our automatically assigned e-learning course catalog, and will help new staff complete the training while maintaining front-of-house service support. What We Are Looking For: Leadership Experience: 2 years relevant experience as a leader in a retail operations management or hospitality industry. Be Egoless: No room for personal agendas here Underdog Mindset: We love strong problem solvers who can adapt to change well Win Collectively: Positive attitudes are contagious, and we love winning as a team Physical Stamina: You will be on their feet for long periods of time. You’ll also occasionally be required to bend, lift up to 40 lbs., and/or walk up stairs. Physical Dexterity: For some technical issues, you’ll also need close-distance hand-eye coordination and ability to manipulate basic hand tools (e.g. screwdrivers). Weekend Availability: This role will have flexible scheduling, which we’ll work around availability where possible, but all staff are expected to have weekend availability in accordance with the needs of the location. Business Management Literacy: You should be proficient in “retail math” and business skills, including a working understanding of profit and loss statements and a comfort with data visualization tools (e.g. PowerBI, Tableau). Benefits: Paid time off Sick time 401(k) + Match Medical, dental, vision, life, and disability insurance Health and wellness resources and discounts for all those who qualify Commuter (Transit and Parking) Benefits Exclusive savings on entertainment, shopping, hotels, and more Promotion Potential - over 40% of our store roles are promoted from within Referral Bonus Program Employee Discounts and Free Sessions “Positive Guest Review” Incentive Program Note: Evening and weekend availability may be required depending on the business’ needs. Sandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company’s inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) If you are a California resident, please review the additional privacy disclosures available in Section 8 of our  Privacy Policy , which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”). About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

New Store Opening Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company’s inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) If you are a California resident, please review the additional privacy disclosures available in Section 8 of our  Privacy Policy , which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”). About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Job Status: Full-Time Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on! What you'll do: Communicate Warby Parker's values and brand philosophy to customers Own troubleshooting for our point-of-sale system Oversee the store's inventory management procedures Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences Manage and implement daily zoning schedules Open and close the store Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed Direct a team of 8–10 team members, consistently demonstrating what great service looks like Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader Assist with new hire on-boarding and ongoing training Treat all of our customers with respect and cultivate an inclusive, service-minded work culture Who you are: Steeped in Retail experience, with 1+ year in a management position Equipped with exceptional interpersonal skills Backed by managerial experience in sales or operations at a complex, customer-focused retailer A self-starter with an entrepreneurial spirit Eager to learn new skills An upbeat and empathetic team player Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way Able to bring a positive, fun energy to the workplace, even when working long hours Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

New Store Opening Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company’s inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) If you are a California resident, please review the additional privacy disclosures available in Section 8 of our  Privacy Policy , which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”). About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company’s inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,  and the California Fair Chance Act. If you are a California resident, please review the additional privacy disclosures available in Section 8 of our  Privacy Policy , which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”). Warby Parker, in good faith, believes that the posted salary range is accurate for this role in California at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process. California Pay Range $71,760 — $84,240 USD Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company’s inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process. Maryland Pay Range $71,760 — $84,240 USD Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company’s inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company’s inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company’s inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,  and the California Fair Chance Act. If you are a California resident, please review the additional privacy disclosures available in Section 8 of our  Privacy Policy , which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”). Warby Parker, in good faith, believes that the posted salary range is accurate for this role in California at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process. California Pay Range $71,760 — $84,240 USD Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Retail Store Manager POSITION DESCRIPTION AND KEY MEASURES Department:              Retail Operations Location:                            Store Location Report to:                           DM Number of direct reports:   POSITION PURPOSE AND EXPECTATION: Position Summary: We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth. About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment. Key Responsibilities: Sales & Performance Management: Drive sales targets through effective team leadership and strategic planning Analyze sales data to identify trends and opportunities Implement and monitor KPIs to ensure store productivity Lead by example in delivering exceptional sales performance Team Leadership & Development: Recruit, train, and develop store staff Create succession plans to develop future leaders Conduct performance reviews and provide coaching Build and maintain a passionate, customer-focused team Operations & Merchandising: Ensure optimal inventory management and stock control Implement loss prevention strategies to minimize shrink Execute visual merchandising standards to maximize sales Oversee opening and closing procedures Maintain store presentation and cleanliness standards Customer Experience: Foster a customer-first culture throughout the store Resolve complex customer service issues Ensure consistent delivery of exceptional shopping experiences Build and maintain customer loyalty Business Administration: Manage store budget and expenses Report key metrics to upper management Implement company policies and procedures Identify and resolve operational challenges Required Qualifications: 3+ years retail management experience Proven track record of achieving sales targets Strong leadership and team development skills Excellent problem-solving abilities Deep passion for retail and fashion Flexible availability including weekends and holidays Bachelor's degree preferred You'll Excel If You: Are results-oriented with strong business acumen Have exceptional interpersonal and communication skills Demonstrate adaptability in a fast-paced environment Show enthusiasm as a brand ambassador Have experience in fashion retail

Retail Store Manager POSITION DESCRIPTION AND KEY MEASURES Department:              Retail Operations Location:                            Store Location Report to:                           DM Number of direct reports:   POSITION PURPOSE AND EXPECTATION: Position Summary: We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth. About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment. Key Responsibilities: Sales & Performance Management: Drive sales targets through effective team leadership and strategic planning Analyze sales data to identify trends and opportunities Implement and monitor KPIs to ensure store productivity Lead by example in delivering exceptional sales performance Team Leadership & Development: Recruit, train, and develop store staff Create succession plans to develop future leaders Conduct performance reviews and provide coaching Build and maintain a passionate, customer-focused team Operations & Merchandising: Ensure optimal inventory management and stock control Implement loss prevention strategies to minimize shrink Execute visual merchandising standards to maximize sales Oversee opening and closing procedures Maintain store presentation and cleanliness standards Customer Experience: Foster a customer-first culture throughout the store Resolve complex customer service issues Ensure consistent delivery of exceptional shopping experiences Build and maintain customer loyalty Business Administration: Manage store budget and expenses Report key metrics to upper management Implement company policies and procedures Identify and resolve operational challenges Required Qualifications: 3+ years retail management experience Proven track record of achieving sales targets Strong leadership and team development skills Excellent problem-solving abilities Deep passion for retail and fashion Flexible availability including weekends and holidays Bachelor's degree preferred You'll Excel If You: Are results-oriented with strong business acumen Have exceptional interpersonal and communication skills Demonstrate adaptability in a fast-paced environment Show enthusiasm as a brand ambassador Have experience in fashion retail