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Retail Store Manager - South Park Mall-logo
LovisaStrongsville, OH
Retail Store Manager POSITION DESCRIPTION AND KEY MEASURES Department: Retail Operations Location:                            Store Location Report to:                           DM Number of direct reports:   POSITION PURPOSE AND EXPECTATION: Position Summary: We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth. About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment. Key Responsibilities: Sales & Performance Management: Drive sales targets through effective team leadership and strategic planning Analyze sales data to identify trends and opportunities Implement and monitor KPIs to ensure store productivity Lead by example in delivering exceptional sales performance Team Leadership & Development: Recruit, train, and develop store staff Create succession plans to develop future leaders Conduct performance reviews and provide coaching Build and maintain a passionate, customer-focused team Operations & Merchandising: Ensure optimal inventory management and stock control Implement loss prevention strategies to minimize shrink Execute visual merchandising standards to maximize sales Oversee opening and closing procedures Maintain store presentation and cleanliness standards Customer Experience: Foster a customer-first culture throughout the store Resolve complex customer service issues Ensure consistent delivery of exceptional shopping experiences Build and maintain customer loyalty Business Administration: Manage store budget and expenses Report key metrics to upper management Implement company policies and procedures Identify and resolve operational challenges Required Qualifications: 3+ years retail management experience Proven track record of achieving sales targets Strong leadership and team development skills Excellent problem-solving abilities Deep passion for retail and fashion Flexible availability including weekends and holidays Bachelor's degree preferred You'll Excel If You: Are results-oriented with strong business acumen Have exceptional interpersonal and communication skills Demonstrate adaptability in a fast-paced environment Show enthusiasm as a brand ambassador Have experience in fashion retail

Posted 2 weeks ago

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POP MART Americas INC.Bridgewater, NJ
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of a  Store Manager  ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager. What You Will Achieve Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent; Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience.  Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures. Support company on marketing events such as in store events, Pop-up events, conventions, new store openings. Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed.  Must be able to work flexible hours including nights, weekends, holidays. Up to 10% travel may be required to support, attend business operation meeting with international team in evening. What You Will Need Retail industry knowledge, skills, and abilities; 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience. Experience in managing more than 10 or more retail employees in store.  Experienced working with international business partners, ability to speak or understand multiple languages is a plus. Associates Degree or Bachelors Degree in Business Management related will be preferred. Ability to adapt to a fast-paced environment and implement new standardization directives. What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge. Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Posted 30+ days ago

Retail Assistant Store Manager- Mall of America-logo
Lovisabloomington, MN
Assistant Store Manager POSITION DESCRIPTION AND KEY MEASURES Department:              Retail Operations Location:                            Store Location Report to:                            SM Number of direct reports:   POSITION PURPOSE AND EXPECTATION: Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals. Key Responsibilities: Leadership & Team Development Support Store Manager in training, coaching, and developing store associates Foster effective communication across all team members Lead by example in providing outstanding customer service Assist in recruiting, hiring, and onboarding new team members Sales & Operations Drive sales performance through team motivation and leadership Execute operational procedures including opening/closing protocols Manage inventory control and stockroom organization Oversee accurate processing of shipments and merchandise flow Monitor and maintain shrink prevention measures Ensure store meets visual merchandising standards Customer Experience Create an engaging shopping environment Resolve customer concerns professionally and efficiently Maintain store appearance and cleanliness Lead team in delivering personalized service Administrative Duties Support payroll management and scheduling Maintain accurate financial records and reports Ensure compliance with company policies and procedures Assist with loss prevention initiatives Required Qualifications: 2+ years retail management experience Strong problem-solving and decision-making abilities Excellent interpersonal and communication skills Demonstrated leadership capabilities Passion for retail and fashion Ability to work in a fast-paced environment Flexible availability including evenings, weekends, and holidays Physical ability to perform tasks like standing, lifting, and moving merchandise Embody company values and culture Maintain professional appearance and attitude Act as a brand ambassador both in-store and in the community Stay current with fashion trends and product knowledge Brand Representative KEY MEASURES AND ACCOUNTABILITIES Key Performance Indicator Benchmark Cash Variance Reporting Weekly on Friday's Variance investigations Any variance above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7 th of each month Balance Sheet reconciliations Day 10 of EOM week

Posted 30+ days ago

P
POP MART Americas INC.Orlando, FL
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of an  Assistant Store Manager   with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and develop talent Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience Maintain a clean, organized, and safe store environment for customers, employees, and store products Focused on providing positive customer and employee experience Set high store standards that reflects company brand image, values, and culture Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information Support company on marketing events such as in store events, Pop-up events, conventions, new store openings Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends Drive sales of company key products such as Blind boxes, MEGA, and accessories Must be able to work flexible hours including nights, weekends, holidays Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls  Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs Works closely with Inventory ASM to determine BOH and warehouse inventory levels Required to work specific days of the week depending on Visual/Inventory Management responsibilities  Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.  Qualifications: Retail industry knowledge, skills, and abilities Confident and comfortable engaging customers to deliver great customer experience More than 2 years of store leadership experience in retail  High level of ethics, values, integrity, and trust Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions Ability to adapt to a fast-paced environment and implement new standardization directives High School Diploma Must be 18 years old or older Benefits: Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, new experiences, etc. You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Posted 30+ days ago

Store Manager - Levy Electric Scooters-logo
Levy ElectricNew York, NY
Levy Electric is transforming urban mobility with uniquely designed, built-to-own electric scooters. Based in New York, we are one of the leading US-based companies designing lightweight electric vehicles. In addition to direct sales, we also have recently launched a B2B platform that allows independent operators a turnkey solution for launching their own rental fleets using Levy vehicles and software. Our team is seeking a Store Manager to independently and solely manage our NYC retail store, as well as contribute to the growth of our rental fleet program. We're looking for enthusiastic candidates excited about the rapid shift happening in urban mobility. As an early-stage startup, we require team members who are comfortable wearing many hats and being involved in every aspect of the business. Strong communication skills are essential for this role due to heavy interaction with customers and company partners. This role will be in-person at our flagship store in Lower East Side - 143 Ludlow Street.   This would be 4 days / week - Tuesday & Wednesday, Friday & Saturday. Primary responsibilities: - Managing in-store activities across New York City, including sales, rentals, and subscriptions. - When not with customers in-store, handling customer support for our online e-commerce business across email, phone, and text channels. - Offering post-purchase support and troubleshooting for existing customers. - Coordinating in-store repairs and collaborating with our mechanics to ensure timely completion. - Overseeing shipping and logistics for online orders and in-store purchases. - Communicating feedback on technical issues to our manufacturing and engineering teams. Minimum qualifications: - 2+ years of experience in sales, customer support, and/or retail management, along with a Bachelor's degree from an accredited university. - Mechanical aptitude, as this role requires expertise in our electric scooters and components, as well as familiarity with our mobile app-based operating system for rentals. - Excellent written and verbal communication skills. - Strong technical proficiency.

Posted 30+ days ago

Store Manager - Full Time - Beachwood Place-logo
L'Occitane En ProvenceBeachwood, OH
Who You Are: As a Store Manager at L'Occitane, you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors. The Fundamentals of What You’ll Do: Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections. Prioritize Guest Experience: You create personalized experiences for your guests and proactively address all their needs. Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth -oriented mindset.   Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise. Foster a Team Culture: Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively.    Communicate with Care:     Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions. We value hearing from individuals who possess: Previous supervisor experience in retail or hospitality management Strong Leadership and communication skills Entrepreneurial attitude with background in a sales-driven environment Mindset focused on customer satisfaction (internal and external customers) Knowledge of skincare, body care and fragrance is beneficial. Experience with clienteling advantageous Basic Technology Skills   We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable. Who We Are: We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR

Posted 3 weeks ago

Assistant Store Manager-logo
Extra Space StorageTulsa, OK
Accurate Pay: $17.50/hr + Monthly Incentive Opportunties The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 4 days ago

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Francesca's Collections, Inc.Irvine Spectrum, CA
Location: 752 Spectrum Center Drive Irvine, California 92618 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Boutique Team Leader is the frontline of our field leadership team, responsible for all aspects of our boutique operations including guest experience, talent, and visual merchandising. Through strategizing, coaching, and accountability, you lead and motivate your team to provide an exceptional customer experience and maximize sales. Boutique Team Leader responsibilities include: Guest Experience Cultivate a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Fostering a culture of communication and teamwork, ensuring important boutique & company information reaches all levels of the team. Providing consistent developmental feedback that empowers and motivates your team. Acting as a liaison between the Boutique Team, Field, and Corporate partners. Talent Attracting, recruiting, onboarding, developing, and retaining a high-performing and diverse team. Building bench strength for the boutique by preparing team members for the next level of responsibility. Coaching, training, and developing team members to the behaviors that create success in their roles. Managing performance fairly, consistently, and on an ongoing basis. Establishing open, candid, and trusting professional relationships with team members. Exhibiting a high degree of personal integrity and hiring a trusted, reliable team. Operations & Visual Leading operational excellence through daily boutique operations, managing budgets and boutique inventory, and supporting and enforcing company policies and procedures. Understanding business drivers and how to maximize profitability and ensuring visual and operational standards are met consistently. Creating schedules to deliver a high level of service and maximize sales potential using provided company tools while staying within the allocated payroll hours budget. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available Paid Parental Leave Hourly position starts at $25.24 Position Requirements Several years of experience in a specialty retail store leadership role Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique which includes days, nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.

Posted 4 days ago

Romantix Retail- Store Manager Palm-logo
Progressive Retail ManagementImperial Beach, CA
Job Title Store Manager Compensation $20.00 (Hourly), Based upon experience bonus & incentive On-Demand Pay. Gain early access to your money as you earn it. Schedule Full Time Benefits (Up to 40 hrs/wk) Mission Statement Everything we do at Progressive Retail Management (PRM) centers around guest service; product selection, merchandise presentation, store cleanliness, friendly staff members, knowledgeable sales people, in-store signs, marketing and messaging, etc. Everything is guest service! Guests come first. Drop everything to greet and help your guests. Do your best to ensure your guests are satisfied and know that you are all-powerful in the ways of guest service. PRM employees of all levels participate in a culture of, pride of ownership, service leadership and teamwork. Job Purpose Store Managers are responsible for the day to day operations of the retail location. Store Managers provide leadership and support for the sales staff as well as promoting a culture of pride of ownership. Store Managers achieve success through being professional, friendly, outgoing, energetic and valuing repeat business. Store Managers will use customer service, product knowledge, communication, time management and sales ability while assisting guests to ensure a high quality visit every time. Additionally, Store Managers are responsible for maintaining the properties appearance to company standards, recruiting, coaching and development of sales staff and completion of all assignments and tasks. Qualifications Provided the individual meets all required applicable laws regarding terms of employment the following are the minimum qualifications for this position. Required 4 years retail customer service experience 2 year retail management experience Computer Literacy (Operating in a PC environment) Able to be bonded and maintain coverage by Company's Insurance provider Must maintain access to reliable & secure transportation Must meet licensing requirements where applicable Preferred 6 years retail customer service experience 3 years retail management experience 2 years basic accounting experience (review of financials: operating budgets, PnLs) Duties & Responsibilities include but are not limited to: Maintain schedule flexibility (Including: Nights, Weekends, Days, Evenings, Holidays, Covering shifts with little to no notice) Provide leadership, training, and accountability for the sales staff Ability to meet deadlines to complete assigned duties and tasks in a timely manner and within expectations of quality Able to communicate effectively with sales staff and corporate Control expenses through effective use of supplies, careful use of company equipment and operating within set budget Coordinate with Marketing on local opportunities Key Performance Metrics for Position Store Managers performance will be measured in the following areas: Shift Goal Obtained by % of Shifts Overall Lines per Invoice Lines per Invoice (excluding Services) Average Invoice Inventory Adjustments as a % of Sales Gross Profit Margin Payroll as a % of Sales YTD Sales Comp of at least 1% Turnover Store Overtime as a % of Sales Work Orders entered addressing Facilities needs Quarterly attendance of 99% PRM will use these metrics to help determine performance in the position as well as eligibility for applicable increases. Physical Requirements This job will require bending, stooping, reaching, standing, lifting, walking, climbing, pushing, and repetitive tasks. Store Managers must be able to lift and handle objects weighing 50lbs or more in a safe manner as well as standing (in place or moving) up to 100% of their shift. Supervisory Functions This position has substantial supervisory responsibilities comprising a majority of their work time by either directly managing the work flow of staff or indirectly through assignments directing the work flow of other staff members. Store Managers must use their staff to accomplish tasks, ensure standards are being met, and meet sales performance expectations. Romantix Romantix is America's premier adult toy retailer. More than 50 locations nationwide; we have been voted "Sexiest Adult Boutique" by several publications. We maintain the largest selection of Vibrators, Dildos, Sexy Lingerie, and other Erotic Accessories for our guests. Our sex toys, lubricants and other products are selected for people of all genders, ages and sexual orientation. Romantix; where your pleasure is our passion, outshines the competition. With a friendly and welcoming atmosphere our knowledgeable staff is sure to make your next visit a memorable one. Company Website: www.romantix.com By applying for this position, you're aware you're applying to an adult retailer and must be at least 18 years of age. Romantix, Inc. is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination and harassment against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns and volunteers based on their actual or perceived: race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex and gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), age (40 and over), sexual orientation, Civil Air Patrol status, military and veteran status and any other consideration protected by federal, state or local law (collectively referred to as "protected characteristics").

Posted 3 days ago

Store Manager - Full Time - American Dream Mall-logo
L'Occitane En ProvenceEast Rutherford, NJ
Who You Are: As a Store Manager at L'Occitane, you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors. The Fundamentals of What You’ll Do: Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections. Prioritize Guest Experience: You create personalized experiences for your guests and proactively address all their needs. Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth -oriented mindset.   Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise. Foster a Team Culture: Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively.    Communicate with Care:     Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions. We value hearing from individuals who possess: Previous supervisor experience in retail or hospitality management Strong Leadership and communication skills Entrepreneurial attitude with background in a sales-driven environment Mindset focused on customer satisfaction (internal and external customers) Knowledge of skincare, body care and fragrance is beneficial. Experience with clienteling advantageous Basic Technology Skills   The pay range for this position is $27.51 to $31.64 per hour (depending on skills and experience) We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable. Who We Are: We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR

Posted 4 days ago

Assistant Store Manager - Full Time - SF Premium Outlets-logo
L'Occitane En ProvenceLivermore, CA
Who You Are: As an Assistant Store Manager at L’Occitane, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will contribute to creating a unique and environmentally conscious shopping experience for customers while upholding our commitment to sustainability and ethical practices. The Fundamentals of What You’ll Do: Be the Host: Foster a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers, appealing to their sight, smell, touch, taste, and hearing. Prioritize Guest Experience: Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences. Keep an Open Mind: Embrace feedback and grow from it, supporting our commitment to an open communicative culture. Let Success Drive You: Organize with the Store Manager to conduct regular training sessions to enhance product knowledge, customer service skills, and overall performance. Foster a Team Culture: Adjust management strategies to accommodate different communication styles and personalities within the team. Communicate with Care:    Demonstrate leadership by providing guidance, and support to store staff, fostering a positive and inclusive team culture. We value hearing from individuals who possess: Experience leading teams in retail or hospitality settings. Exceptional skills in guiding and communicating effectively. An innovative approach, especially in sales-focused atmospheres. Dedication to ensuring customer happiness, both inside and out. Familiarity with skincare, body care, and fragrance is beneficial. Prior clienteling experience is advantageous. Basic technological proficiency is necessary. The pay range for this position is $25.50 to $29.33 per hour (depending on skills and experience) Who We Are: We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. Employment is subject to verification of references and background check investigation. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR

Posted 1 week ago

A
APCO LLCBend, OR
About the Role Golden Grail Group, a dynamic leader in the cannabis industry, is seeking an enthusiastic and dependable Assistant Store Manager to support operations at one of our cannabis dispensary locations. This is a hands-on leadership role focused on training, coaching, compliance, and sales execution. You’ll work closely with the Store Manager to drive team performance, uphold brand standards, and ensure exceptional customer experience. In the absence of the Store Manager, the Assistant Store Manager oversees daily operations, team development, compliance, and sales execution—upholding Golden Grail Groups core values and customer service standards at every turn. Key Responsibilities (In addition to all duties outlined in the Product Specialist role) · Lead by example and hold team members accountable to exceptional customer service standards. · Support and model a customer-first culture, reinforcing the brand values and service experience. · Collaborate with the Store Manager to hire, train, coach, and develop team members across all roles. · Demonstrate operational competence across all positions (Receptionist, Product Specialist, Shift Lead). · Maintain working knowledge of all company policies and regulatory compliance protocols. · Delegate responsibilities effectively to ensure a smooth, efficient, and compliant workflow. · Monitor and uphold store cleanliness, organization, safety, and brand presentation. · Assist with forecasting, scheduling, and labor management in line with business trends and sales. · Drive execution of store promotions and track progress toward goals. · Support weekly inventory audits and product ordering from Wholesale Purchasing. · Assist in reviewing and validating daily POS transactions, METRC compliance, and employee timekeeping. · Role model and reinforce outstanding customer service through real-time coaching and feedback. · Conduct regular check-ins with the Store Manager to assess performance, goals, and development opportunities. · Identify and mentor high-potential team members to support internal career advancement. · Represent the brand with integrity and professionalism, both in-store and in the community. Requirements · 21 years of age or older · High school diploma or equivalent · Valid OLCC Marijuana Worker Permit · Proven advancement in a supervisory or leadership role · Strong interpersonal and communication skills · Reliable, punctual, and highly attentive to detail · Confidence in multitasking and operating in fast-paced environments · Ability to lead by example and coach others to succeed · Proficient in basic computer systems · Working knowledge of POS platforms and METRC preferred · Must have OLCC Marijuana Worker Permit to be considered for employment. (Reimbursed after completing 90 days of employment) Preferred Qualifications · Minimum 2 years of fast-paced retail experience. · Previous management experience with demonstrated growth in responsibility. · Working knowledge of OLCC cannabis regulations. · Strong communication and customer service skills. · Prior cannabis product knowledge. · Previous experience with POS systems and cash handling. · Excellent organizational and time-management skills. Schedule · Day shift · Night shift · Monday through Friday availability · Weekend and holiday availability Education · High school diploma or equivalent (preferred) Remote Work: · This position is on-site only and does not offer remote work opportunities. Powered by JazzHR

Posted 1 week ago

Assistant Store Manager - Full Time - Mall of America-logo
L'Occitane En ProvenceBloomington, MN
Who You Are: As an Assistant Store Manager at L’Occitane, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will contribute to creating a unique and environmentally conscious shopping experience for customers while upholding our commitment to sustainability and ethical practices. The Fundamentals of What You’ll Do: Be the Host: Foster a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers, appealing to their sight, smell, touch, taste, and hearing. Prioritize Guest Experience: Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences. Keep an Open Mind: Embrace feedback and grow from it, supporting our commitment to an open communicative culture. Let Success Drive You: Organize with the Store Manager to conduct regular training sessions to enhance product knowledge, customer service skills, and overall performance. Foster a Team Culture: Adjust management strategies to accommodate different communication styles and personalities within the team. Communicate with Care:    Demonstrate leadership by providing guidance, and support to store staff, fostering a positive and inclusive team culture. We value hearing from individuals who possess: Experience leading teams in retail or hospitality settings. Exceptional skills in guiding and communicating effectively. An innovative approach, especially in sales-focused atmospheres. Dedication to ensuring customer happiness, both inside and out. Familiarity with skincare, body care, and fragrance is beneficial. Prior clienteling experience is advantageous. Basic technological proficiency is necessary. Who We Are: We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. The pay range for this position is $19.57 - $22.50 (depending on skills and experience) Employment is subject to verification of references and background check investigation. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR

Posted 3 weeks ago

Assistant Store Manager - Battlefield Mall-logo
Warby ParkerSpringfield, MO
Job Status: Full-Time Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on! What you'll do: Communicate Warby Parker's values and brand philosophy to customers Own troubleshooting for our point-of-sale system Oversee the store's inventory management procedures Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences Manage and implement daily zoning schedules Open and close the store Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed Direct a team of 8–10 team members, consistently demonstrating what great service looks like Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader Assist with new hire on-boarding and ongoing training Treat all of our customers with respect and cultivate an inclusive, service-minded work culture Who you are: Steeped in Retail experience, with 1+ year in a management position Equipped with exceptional interpersonal skills Backed by managerial experience in sales or operations at a complex, customer-focused retailer A self-starter with an entrepreneurial spirit Eager to learn new skills An upbeat and empathetic team player Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way Able to bring a positive, fun energy to the workplace, even when working long hours Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Posted 2 weeks ago

Store Manager - North Loop-logo
Warby ParkerMinneapolis, MN
Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company’s inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process. Pay Range $71,760 — $84,240 USD Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Posted 2 weeks ago

Assistant Store Manager - N. 6th St. -logo
Warby ParkerBrooklyn, NY
Job Status: Full-Time Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.)  As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on! What you'll do: Communicate Warby Parker's values and brand philosophy to customers Own troubleshooting for our point-of-sale system Oversee the store's inventory management procedures Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences Manage and implement daily zoning schedules Open and close the store Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed Direct a team of 8–10 team members, consistently demonstrating what great service looks like Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader Assist with new hire on-boarding and ongoing training Treat all of our customers with respect and cultivate an inclusive, service-minded work culture Who you are: Steeped in Retail experience, with 1+ year in a management position Equipped with exceptional interpersonal skills Backed by managerial experience in sales or operations at a complex, customer-focused retailer A self-starter with an entrepreneurial spirit Eager to learn new skills An upbeat and empathetic team player Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way Able to bring a positive, fun energy to the workplace, even when working long hours Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process. Pay Range $24 — $28 USD Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Posted 30+ days ago

Store Manager - Virginia Gateway-logo
Warby ParkerGainesville, VA
New Store Opening Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company’s inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Posted 30+ days ago

Assistant Store Manager - Freehold Raceway-logo
Warby ParkerFreehold, NJ
New Store Opening Job Status: Full-Time Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on! What you'll do: Communicate Warby Parker's values and brand philosophy to customers Own troubleshooting for our point-of-sale system Oversee the store's inventory management procedures Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences Manage and implement daily zoning schedules Open and close the store Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed Direct a team of 8–10 team members, consistently demonstrating what great service looks like Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader Assist with new hire on-boarding and ongoing training Treat all of our customers with respect and cultivate an inclusive, service-minded work culture Who you are: Steeped in Retail experience, with 1+ year in a management position Equipped with exceptional interpersonal skills Backed by managerial experience in sales or operations at a complex, customer-focused retailer A self-starter with an entrepreneurial spirit Eager to learn new skills An upbeat and empathetic team player Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way Able to bring a positive, fun energy to the workplace, even when working long hours Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process. Pay Range $24 — $28 USD Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Posted 3 weeks ago

Store Manager - Northern VA-logo
Warby ParkerAlexandria, VA
Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker’s values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company’s inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Posted 30+ days ago

Assistant Store Manager - UTC-logo
Warby ParkerSan Diego, CA
Job Status: Full-Time Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.)  As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on! What you'll do: Communicate Warby Parker's values and brand philosophy to customers Own troubleshooting for our point-of-sale system Oversee the store's inventory management procedures Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences Manage and implement daily zoning schedules Open and close the store Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed Direct a team of 8–10 team members, consistently demonstrating what great service looks like Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader Assist with new hire on-boarding and ongoing training Treat all of our customers with respect and cultivate an inclusive, service-minded work culture Who you are: Steeped in Retail experience, with 1+ year in a management position Equipped with exceptional interpersonal skills Backed by managerial experience in sales or operations at a complex, customer-focused retailer A self-starter with an entrepreneurial spirit Eager to learn new skills An upbeat and empathetic team player Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way Able to bring a positive, fun energy to the workplace, even when working long hours Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Leave Optical Education Reimbursement Snack Pantry And more (just ask!) Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,  and the California Fair Chance Act. If you are a California resident, please review the additional privacy disclosures available in Section 8 of our  Privacy Policy , which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”). Warby Parker, in good faith, believes that the posted hourly range is accurate for this role in California at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process. California Pay Range $21.50 — $25.25 USD Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Posted 1 week ago

Lovisa logo

Retail Store Manager - South Park Mall

LovisaStrongsville, OH

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Job Description

Retail Store Manager

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location:                            Store Location

Report to:                           DM

Number of direct reports:  

POSITION PURPOSE AND EXPECTATION:

Position Summary:

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities:

Sales & Performance Management:

  • Drive sales targets through effective team leadership and strategic planning
  • Analyze sales data to identify trends and opportunities
  • Implement and monitor KPIs to ensure store productivity
  • Lead by example in delivering exceptional sales performance

Team Leadership & Development:

  • Recruit, train, and develop store staff
  • Create succession plans to develop future leaders
  • Conduct performance reviews and provide coaching
  • Build and maintain a passionate, customer-focused team

Operations & Merchandising:

  • Ensure optimal inventory management and stock control
  • Implement loss prevention strategies to minimize shrink
  • Execute visual merchandising standards to maximize sales
  • Oversee opening and closing procedures
  • Maintain store presentation and cleanliness standards

Customer Experience:

  • Foster a customer-first culture throughout the store
  • Resolve complex customer service issues
  • Ensure consistent delivery of exceptional shopping experiences
  • Build and maintain customer loyalty

Business Administration:

  • Manage store budget and expenses
  • Report key metrics to upper management
  • Implement company policies and procedures
  • Identify and resolve operational challenges

Required Qualifications:

  • 3+ years retail management experience
  • Proven track record of achieving sales targets
  • Strong leadership and team development skills
  • Excellent problem-solving abilities
  • Deep passion for retail and fashion
  • Flexible availability including weekends and holidays
  • Bachelor's degree preferred

You'll Excel If You:

  • Are results-oriented with strong business acumen
  • Have exceptional interpersonal and communication skills
  • Demonstrate adaptability in a fast-paced environment
  • Show enthusiasm as a brand ambassador
  • Have experience in fashion retail

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