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Store Manager-logo
Family ExpressWestfield, IN
Apply Job Type Full-time Description Starting at $60,000 per year $1,000 sign-on bonus Job title: Store Manager FLSA status: Exempt Department: Operations Reports to: Field Consultant Position summary: The Store Manager is a position of responsibility for establishing and maintaining customer relationships, oversees and is accountable for the operations of a store. Ensuring maximum sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage. The Store Manager demonstrates a commitment to personal development and exceed company goals. General Purpose: The purpose of this position is to provide leadership in all store's operational areas by guiding and motivating employees to provide safe, fast, and superior service to exceed customer expectations, stimulate the growth of the business. This position, along with all positions, are to uphold the Family Express Mission and Vision. Role Qualifications: Must be able to be on call 24 hours per day, 7 days per week Must have a valid driver's license Must be at least 21 years of age Must have at least a High School diploma or equivalent Reliable transportation Must be able to travel daily between all Family Express locations or other non-Family Express locations when necessary. Ability to obtain and maintain and Indiana alcohol manager designation Completion of training requirements (ie. ServSafe, Cravin's To Order, etc) Position Responsibilities: Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectations Complete all daily, weekly, monthly accounting, banking, and auditing functions using Company approved accounting procedures Conduct and ensure competitive fuel price surveys are completed as required Accurately review, verify, and complete store payroll ensuring proper allocations, vacations, etc. added per schedule. Effectively operates and maintains all approved store equipment Execute the overall marketing, merchandising, and promotional objectives Apply, enforce, and oversee the consistent use of early engagement, counseling, and disciplinary actions for all store associates according to Company policy and procedure Ensure proper safety, maintenance, cleanliness, and image standards are maintained for the entire store through store image reviews, safety audits, and proper use of the daily and weekly shift duties lists by all associates Monitor applicant tracking system daily and respond to all applications in a timely manner Hire and retain qualified store associates to achieve a positive programmatic hiring number in each cost center of individual store and Company Leads, motivates, inspires, trains, and coaches all employees Ensures store security and safety for all customers and employees; promptly reports any incident Ensure the store achieves the budgeted objectives and maintains a level of profitability acceptable to the Company, in the areas of sales, shrink, waste, cash over/short, expenses and labor management Complete store schedules two months in advance (at minimum), ensuring all shifts are covered to meet business needs Verifies and reviews proper labor budget utilization Completes all scheduled performance reviews Maintain active Cravin's To Order training and ServSafe certifications at food service locations May include safety committee assignments Maintain a working phone at all times Ensures appropriate store coverage for vacations by Associate Field Consultant or Store Manager, and ensures all shifts are filled Completion of Living Brand University courses Other duties as assigned Requirements Essential Skills and Experience: Situational Awareness Strong customer-centric orientation Time management, multitasking, productivity, and a sense of urgency Excellent interpersonal and highly effective communication skills at all levels High performance team building and strong team player Ability to enhance team members' performance Commitment to company mission and values Basic mathematical & computer proficiency Constructively deals with conflict Adaptability, flexibility, and receptive to change Problem analysis & resolution at both strategic & functional level Effective decision making based on sound judgment and reasoning Ability to read, write, and understand English Nonessential Skills and Experience: 2-4 year college degree Previous retail experience Microsoft Office experience Reporting To This Position: All Store level employees assigned to location (locations for Multi-site Manager) of responsibility. Physical demands and work environment: Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods longer than eight (8) ten to (10) hour shifts, fifty (50) hours per week, reach, climb, balance, stoop, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30-minute intervals. Exposure to cleaning solvents.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Waunakee, WI
"You are applying for work with Papa Murphy's Midwest, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Papa Murphy's Pizza Store Managers job Summary Description Manages a Papa Murphy's store by performing the following duties: Duties and Responsibilities Responsible for the complete oversight of a single store, which includes, but is not limited to profitability, P&L management, human resources, and marketing. Skilled and knowledgeable of all duties and responsibilities necessary to the efficient and cost effective operation of the store. Responsible for efficiency of operations, optimum food and labor costs, minimizing waste. Ensures that Papa Murphy's standards for operations are met in the store. Inspects prep areas and kitchen utensils and equipment to ensure sanitary standards are met in accordance with Papa Murphy's and local health department standards. Prepares reports to track such items as food cost, waste, sales, inventory and hours worked by team members. Constructs the "build to" portion of the "Prep Chart" and "Dough Production Chart" and completes/supervises product prep. Responsible for the physical facility including minor repair and preventive maintenance on equipment. Monitors inventory of food and beverage products. Monitors build-to levels and submits orders to vendors that are within store guidelines. Responsible for checking all vendor deliveries to make sure that the store received the designated amount of product and charged accurately for it. Assists at the front of the house, cashier, and counter person stations, making pizzas and ensuring that pizza assembly times are maintained at 5 minutes and total in-store service times are maintained at 10 minutes. Works the back of the house doing prep and pre-makes for preparation for sales. Communicates menu or price changes, shortages and specials and promotes suggestive selling among team member. Accurately projects sales and recognizes sales trends to insure accurate production levels of product. Responsible for communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. May refer guest to Area Supervisor for solution. Responsible to track and reconcile all promotion coupons and gift certificates, and balancing them with the daily sales report. Responsible to be at the store in full uniform and ready to begin work at scheduled time, and work 45-48 hours per week. Maintains a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensures that all team members maintain the same image. Responsible to communicate the daily status of the store, problems and opportunities to the owner and/or Area Supervisor. Responsible for monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, and justifies all cash variances, strictly adhering to the PMI Cash Handling and Deposit Agreement. Responsible for recruiting, interviewing and staffing their store with adequate levels of qualified team members, conducting orientations, training, performance evaluations and dealing with corrective disciplinary action of store team members. Maintains fair and consistent treatment of team members. Prepares work schedules and evaluates work performance of team members. Responsible for using the proper training procedures for training team members. Completes and posts the weekly schedules for team members one week in advance. Responsible for store being in compliance with Federal, State and Local labor laws. Additional Info: Minimum Age 18+ years old Required Qualifications Education: At least High school diploma or general education degree (GED). Experience: 1-5 Years previous supervisory and QSR management experience. Knowledge, Skills, and Abilities: Must be able to pass criminal background and credit history check. Requires utmost integrity, honesty, and strong leadership. Requires excellent customer service skills and ability to handle various customer complaints with ease. Basic computer skills, including MS Word, Excel, Outlook, Internet, and POS. Requires basic reading and math skills, including weights and measurements. Must be able to stand on a hard surface for long periods of time. Able to regularly lift and/or move 25-30 pounds. Must be able to bend, stoop, and kneel. Must be able to use hands to finger, handle, or feel; reach with hands and arms. Must effectively manage people. Requires good written and oral communication skills. Requires basic math skills, along with knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Ability to maintain regular attendance. Requires flexibility to cover shifts in the event of absent employees. Able to maintain safe standards for front and back of house.

Posted 1 week ago

Store Manager-logo
Hot Topic, Inc.Lancaster, PA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Pembroke Pines, FL
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

D
Duchess ShoppeBellville, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Store Manager-logo
Tractor SupplyWetumpka, AL
Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. Schedule, organize, and plan daily activities for team members to ensure efficient store operations. Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. Learn how to create a desirable work environment through promotions, recognition, and empowerment. Problem solving and conflict resolution for both team members and customers. Learn sales and profit management - accountable for achieving top and bottom line. Promote a safe and productive work environment Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. Learn the process of organizing merchandise resets to company specifications on a periodic basis. Implementing and sustaining merchandise presentation per company standards. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. Train to do periodic sales forecasting, payroll analysis and budget review. Train on documentation of team member evaluations and corrective action. INVENTORY: Train on managing periodic price changes. Train on communicating inventory needs to buyers and distribution centers. Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. SPECIAL PROJECTS: Learn how to coordinate and conduct special sales events. Train to assist District Manager and other Store Managers in solving district issues and support operational needs. Community involvement. TEAM MEMBER RELATIONS: Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice". Learn how to address team member issues and concerns, working with HR team when necessary. Learn how to assess and develop team members for advancement within the organization. BUDGET/AUDITING Train to be responsible for budgeting and sales forecasting. Learn how to be responsible for auditing store processes. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities Must have valid driver's license if you drive for company business. Process information and merchandise through system and POS Register system. Read, write, and count to accurately complete all documentation. Freely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. Work a minimum of 52 hours per week. Stand and walk for long periods of time often up to four hours straight without a break. Travel to other store locations and to company functions. Working Conditions Normal office working conditions Physical Requirements Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 4 weeks ago

Store Manager-logo
Dick's Sporting Goods IncFayetteville, NC
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations. The Store Manager has a commitment to their store team, customers, and the community they serve. They're accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team and ensure a hassle-free shopping experience for all customers. Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented. Drives sales and profitability through customer satisfaction and data analysis to uncover customer and business trends; control expenses and workforce budgeting. Guarantees floor sets are executed, visual standards are met, and the store is clean, organized, and safe. Prioritizes community involvement and builds relationships with local leaders. Drives shrink (store loss) results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures. Manages team in with a people-first focus by building trust, actively listening, and dedicating time to their team. Leads through coaching and development and infuses learning into day-to-day leading. Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect. QUALIFICATIONS: 3 years Retail Store Manager experience or 5 years of related management/customer focused experience Strong problem-solving ability and analytical skills Proficiency in MS Office Must have strong people management skills and an ability to develop talent. Flexible availability - including nights, weekend, and holidays

Posted 30+ days ago

Store Manager-logo
Extra Space StorageLa Place, LA
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Will work between multiple stores in the district. This location is closed on Sundays. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity. Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . EXTRA Healthy Wellness Program with rewards towards your medical premium . BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 2+ years of customer-facing work experience. Leadership experience preferred but not required. Sale experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 1 week ago

D
Duchess ShoppeNewark, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Store Manager-logo
Extra Space StoragePittsburgh, PA
Pay Range: $19-$20 The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity. Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . EXTRA Healthy Wellness Program with rewards towards your medical premium . BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 2+ years of customer-facing work experience. Leadership experience preferred but not required. Sale experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 1 week ago

F
Francesca's Collections, Inc.Mesa, CO
Location: 2424 Highway 6 Grand Junction, Colorado 81505 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Boutique Team Leader is the frontline of our field leadership team, responsible for all aspects of our boutique operations including guest experience, talent, and visual merchandising. Through strategizing, coaching, and accountability, you lead and motivate your team to provide an exceptional customer experience and maximize sales. Boutique Team Leader responsibilities include: Guest Experience Cultivate a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Fostering a culture of communication and teamwork, ensuring important boutique & company information reaches all levels of the team. Providing consistent developmental feedback that empowers and motivates your team. Acting as a liaison between the Boutique Team, Field, and Corporate partners. Talent Attracting, recruiting, onboarding, developing, and retaining a high-performing and diverse team. Building bench strength for the boutique by preparing team members for the next level of responsibility. Coaching, training, and developing team members to the behaviors that create success in their roles. Managing performance fairly, consistently, and on an ongoing basis. Establishing open, candid, and trusting professional relationships with team members. Exhibiting a high degree of personal integrity and hiring a trusted, reliable team. Operations & Visual Leading operational excellence through daily boutique operations, managing budgets and boutique inventory, and supporting and enforcing company policies and procedures. Understanding business drivers and how to maximize profitability and ensuring visual and operational standards are met consistently. Creating schedules to deliver a high level of service and maximize sales potential using provided company tools while staying within the allocated payroll hours budget. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available This position has a hourly rate of $20.67 - 26.44 Paid Parental Leave Position Requirements Several years of experience in a specialty retail store leadership role Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique which includes days, nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands our team members contribute to our growth and we invite you to help us continue our success.

Posted 3 weeks ago

Store Manager-logo
MulberryCentral Valley, NY
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team. As a Store Manager at Mulberry you will lead your store and your team to succeed. To do this you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor to Mulberry. Culture: Understand and demonstrate the Mulberry employee values and behaviours: Be Bold, Be Imaginative, Be Open, Be Responsible. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand. Sustainability: As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses 'Five C's' strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future. Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. What we need from you: You will develop the best team: You will create a high performing team where diversity is embraced and every person is valued and feels a sense of belonging. You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration. You will create a culture that embraces feedback; give praise, share successes, coach and challenge. You will always be Customer focused: You will nurture a welcoming and fun environment for your customers and team. You will be committed to delivering an engaging customer experience in your store and inspire your team to also. You will develop and maintain key customer relationships using in store CRM tools to support you and your team. You will be commercially driven: You will continually demonstrate a commitment to driving your business. You will collaborate and build key relationships to accelerate store growth. You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities. You will lead and deliver operational excellence showing respect and consideration for people, product and your environment. You will be be environmentally conscious: You will contribute to decreasing Mulberry's carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future. You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.

Posted 2 weeks ago

Store Manager-logo
Dick's Sporting Goods IncGambrills, MD
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations. The Store Manager has a commitment to their store team, customers, and the community they serve. They're accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team and ensure a hassle-free shopping experience for all customers. Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented. Drives sales and profitability through customer satisfaction and data analysis to uncover customer and business trends; control expenses and workforce budgeting. Guarantees floor sets are executed, visual standards are met, and the store is clean, organized, and safe. Prioritizes community involvement and builds relationships with local leaders. Drives shrink (store loss) results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures. Manages team in with a people-first focus by building trust, actively listening, and dedicating time to their team. Leads through coaching and development and infuses learning into day-to-day leading. Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect. QUALIFICATIONS: 3 years Retail Store Manager experience or 5 years of related management/customer focused experience Strong problem-solving ability and analytical skills Proficiency in MS Office Must have strong people management skills and an ability to develop talent. Flexible availability - including nights, weekend, and holidays Targeted Pay Range: $90,200.00 - $154,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Posted 30+ days ago

Store Manager-logo
Tractor SupplyMontpelier, VT
Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. Schedule, organize, and plan daily activities for team members to ensure efficient store operations. Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. Learn how to create a desirable work environment through promotions, recognition, and empowerment. Problem solving and conflict resolution for both team members and customers. Learn sales and profit management - accountable for achieving top and bottom line. Promote a safe and productive work environment Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. Learn the process of organizing merchandise resets to company specifications on a periodic basis. Implementing and sustaining merchandise presentation per company standards. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. Train to do periodic sales forecasting, payroll analysis and budget review. Train on documentation of team member evaluations and corrective action. INVENTORY: Train on managing periodic price changes. Train on communicating inventory needs to buyers and distribution centers. Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. SPECIAL PROJECTS: Learn how to coordinate and conduct special sales events. Train to assist District Manager and other Store Managers in solving district issues and support operational needs. Community involvement. TEAM MEMBER RELATIONS: Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice". Learn how to address team member issues and concerns, working with HR team when necessary. Learn how to assess and develop team members for advancement within the organization. BUDGET/AUDITING Train to be responsible for budgeting and sales forecasting. Learn how to be responsible for auditing store processes. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities Must have valid driver's license if you drive for company business. Process information and merchandise through system and POS Register system. Read, write, and count to accurately complete all documentation. Freely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. Work a minimum of 52 hours per week. Stand and walk for long periods of time often up to four hours straight without a break. Travel to other store locations and to company functions. Working Conditions Normal office working conditions Physical Requirements Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 30+ days ago

Store Manager-logo
Extra Space StorageSan Antonio, TX
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity. Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . EXTRA Healthy Wellness Program with rewards towards your medical premium . BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 2+ years of customer-facing work experience. Leadership experience preferred but not required. Sale experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 6 days ago

C
Club Monaco Corp.Santa Clara, CA
Club Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Overview The Store Manager contributes to the successful financial growth of the company by ensuring customer service and visual standards exceed expectations, operational integrity in how we operate, and development and promotability of our talent. The store manager is responsible for the overall results of a single store location. Responsibilities Leadership Attributes Deliver continuous performance feedback and necessary training to store management and sales associates to assist them in meeting their current and future position requirements Foster a positive team environment by empowering members to participate and cooperate on store initiatives Drive employee engagement through consistent recognition and providing training to improve on performance Innovative and entrepreneurial mindset to utilize all tools/support available within framework of business and develop creative approaches to drive topline results Provide department insight related to the customer experience and communicates information to district team and corporate office Customer Experience Ensure customer service levels are met and exceeded beyond expectations at every opportunity Lead productive customer experience manager segments by facilitating an energized pace, positive service environment, and team development Ensure that customer and employee experience are prioritized over workload or tasking Motivate and coach store team to achieve personal and store sales goals Monitor sales floor and zone coverage to drive sales and maintain customer focus Build repeat business by ensuring all client program tools and strategies around data capture, outreach, and follow up are consistently executed Ensure store teams receive customer service & product knowledge training to strengthen selling skills Model and ensure dress code compliance Achieve personal SPH goals* People & Development Recruit quality high level management candidates Contribute to long term growth by minimizing turnover, recruiting high level candidates as needed, & maintaining and developing a store team of managers and service associates able to meet service and sales goals Ensure management and service associates clearly understand and meet job expectations Schedule and facilitate training sessions where needed to develop individual and overall team skills and abilities Coach and mentor staff to achieve optimal results including succession planning for current and future positions. Lead new hire on-boarding and training Visual Presentation/Store Maintenance Ensure store meets visual merchandising and maintenance standards Ensure brand Integrity is reflected to the customer through enhancements in presentation, product, and people Train and support store team in the planning and supervision of store flips and regular merchandising needs Ensure store works to merchandising/flip calendars Provide necessary feedback to the corporate office and field visual teams to drive the business through visual merchandising opportunities Foster effective partnership with respective District/Visual/Regional visual manager to align on company initiatives Financial Lead the stores' business planning process Achieve or exceed financial plans through effective planning and management Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals Ensure disciplined control of all store expenses including payroll, supplies, and other controllable expenses Inventory Management To contribute to company growth through inventory management and the achievement of appropriate gross margin & return on investments Maximize on hand inventory by focusing on selling what we own today and actively communicating inventory needs Train managers and sales associates in inventory management and supervise physical inventory count Train, coach and audit store team regularly to ensure timelines and expectations are being met around markdown execution, promotional set up, merchandising direction, damage processing, consolidations and overall operational standards Ensure operational integrity & asset protection compliance in day to day operations & practices Skills and Requirements Requires 3+ years store management experience Computer proficiency with MS Office; Outlook, Excel, Word Excellent interpersonal skills supporting a team environment Excellent English communication - verbal and written Excellent time management/project skills Strong planning and organizational skills with a sense of priority for deadlines and attention to detail Physical Demands: Hours/days of work can be varied due to the demands of the business Must be able to work shift standing and walking and able to lift approx. 20 lbs. Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions. Pay Range: $75,000-$85,000 Location:Valley Fair Mall

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Glendale, CA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.75 - $29.70 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Murphy USA, Inc.Hot Springs Village, AR
Job Posting As a Store Manager at Murphy USA, you will join a diverse team of people on solid career paths in a growing retail organization. You will receive outstanding training, pay, and benefits. Our Store Managers are responsible for the overall site performance and the direct management of approximately 5-15 store employees. Murphy USA Store Managers are viewed as a small business owner, directly accountable for ensuring that every site delivers best-in-class customer service, consistent achievement of operational excellence, and professional development of store employees. Benefits Pay On-Demand. Work Today, Get Paid Tomorrow! Easy access to a portion of earned wages available after completed shifts Medical, Dental, and Vision Insurance Profit Sharing 401(k) Plan with 6% Matching Contribution Vacation Sick Leave Career Advancement Opportunities Employee Education Assistance Store Commissions Responsibilities Drive store sales growth, promotional sales, customer service surveys/results, and fuel break even Manage store operating costs to be at or below plan Ensure store is fully staffed with succession plans in place, train store team members to be highly proficient and to follow training guidelines and are actively demonstrating our principles and core competencies Maintain compliance to fuel and merchandising programs Support company initiatives/roll-outs and maintain changes Report and handle all safety incidents per company guidelines Requirements Must be 18+ Years of age, 19 in Indiana, 20 in Kentucky and 21 in Illinois, Arkansas, Kansas, and Alabama Must have a Bachelor's Degree OR 1 year of continuous Store Manager experience OR 1 year of continuous Assistant Store Manager experience Must be able to perform repeated bending, standing, and reaching Must be able to occasionally lift up to 50 pounds Perform other duties as required or assigned "Murphy USA Inc is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, gender, national origin, disability, veteran status, age, or any other class or category protected by federal, state, or local law."

Posted 2 weeks ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Minneapolis, MN
"You are applying for work with Papa Murphy's Midwest, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Papa Murphy's Pizza Store Managers job Summary Description Manages a Papa Murphy's store by performing the following duties: Duties and Responsibilities Responsible for the complete oversight of a single store, which includes, but is not limited to profitability, P&L management, human resources, and marketing. Skilled and knowledgeable of all duties and responsibilities necessary to the efficient and cost effective operation of the store. Responsible for efficiency of operations, optimum food and labor costs, minimizing waste. Ensures that Papa Murphy's standards for operations are met in the store. Inspects prep areas and kitchen utensils and equipment to ensure sanitary standards are met in accordance with Papa Murphy's and local health department standards. Prepares reports to track such items as food cost, waste, sales, inventory and hours worked by team members. Constructs the "build to" portion of the "Prep Chart" and "Dough Production Chart" and completes/supervises product prep. Responsible for the physical facility including minor repair and preventive maintenance on equipment. Monitors inventory of food and beverage products. Monitors build-to levels and submits orders to vendors that are within store guidelines. Responsible for checking all vendor deliveries to make sure that the store received the designated amount of product and charged accurately for it. Assists at the front of the house, cashier, and counter person stations, making pizzas and ensuring that pizza assembly times are maintained at 5 minutes and total in-store service times are maintained at 10 minutes. Works the back of the house doing prep and pre-makes for preparation for sales. Communicates menu or price changes, shortages and specials and promotes suggestive selling among team member. Accurately projects sales and recognizes sales trends to insure accurate production levels of product. Responsible for communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. May refer guest to Area Supervisor for solution. Responsible to track and reconcile all promotion coupons and gift certificates, and balancing them with the daily sales report. Responsible to be at the store in full uniform and ready to begin work at scheduled time, and work 45-48 hours per week. Maintains a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensures that all team members maintain the same image. Responsible to communicate the daily status of the store, problems and opportunities to the owner and/or Area Supervisor. Responsible for monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, and justifies all cash variances, strictly adhering to the PMI Cash Handling and Deposit Agreement. Responsible for recruiting, interviewing and staffing their store with adequate levels of qualified team members, conducting orientations, training, performance evaluations and dealing with corrective disciplinary action of store team members. Maintains fair and consistent treatment of team members. Prepares work schedules and evaluates work performance of team members. Responsible for using the proper training procedures for training team members. Completes and posts the weekly schedules for team members one week in advance. Responsible for store being in compliance with Federal, State and Local labor laws. Additional Info: Minimum Age 18+ years old Required Qualifications Education: At least High school diploma or general education degree (GED). Experience: 1-5 Years previous supervisory and QSR management experience. Knowledge, Skills, and Abilities: Must be able to pass criminal background and credit history check. Requires utmost integrity, honesty, and strong leadership. Requires excellent customer service skills and ability to handle various customer complaints with ease. Basic computer skills, including MS Word, Excel, Outlook, Internet, and POS. Requires basic reading and math skills, including weights and measurements. Must be able to stand on a hard surface for long periods of time. Able to regularly lift and/or move 25-30 pounds. Must be able to bend, stoop, and kneel. Must be able to use hands to finger, handle, or feel; reach with hands and arms. Must effectively manage people. Requires good written and oral communication skills. Requires basic math skills, along with knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Ability to maintain regular attendance. Requires flexibility to cover shifts in the event of absent employees. Able to maintain safe standards for front and back of house.

Posted 6 days ago

Store Manager-logo
Hot Topic, Inc.El Centro, CA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.50 - $29.40 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Family Express logo

Store Manager

Family ExpressWestfield, IN

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Job Description

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Job Type

Full-time

Description

Starting at $60,000 per year

$1,000 sign-on bonus

Job title: Store Manager

FLSA status: Exempt

Department: Operations

Reports to: Field Consultant

Position summary: The Store Manager is a position of responsibility for establishing and maintaining customer relationships, oversees and is accountable for the operations of a store. Ensuring maximum sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage. The Store Manager demonstrates a commitment to personal development and exceed company goals.

General Purpose: The purpose of this position is to provide leadership in all store's operational areas by guiding and motivating employees to provide safe, fast, and superior service to exceed customer expectations, stimulate the growth of the business. This position, along with all positions, are to uphold the Family Express Mission and Vision.

Role Qualifications:

  • Must be able to be on call 24 hours per day, 7 days per week
  • Must have a valid driver's license
  • Must be at least 21 years of age
  • Must have at least a High School diploma or equivalent
  • Reliable transportation
  • Must be able to travel daily between all Family Express locations or other non-Family Express locations when necessary.
  • Ability to obtain and maintain and Indiana alcohol manager designation
  • Completion of training requirements (ie. ServSafe, Cravin's To Order, etc)

Position Responsibilities:

  • Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectations
  • Complete all daily, weekly, monthly accounting, banking, and auditing functions using Company approved accounting procedures
  • Conduct and ensure competitive fuel price surveys are completed as required
  • Accurately review, verify, and complete store payroll ensuring proper allocations, vacations, etc. added per schedule.
  • Effectively operates and maintains all approved store equipment
  • Execute the overall marketing, merchandising, and promotional objectives
  • Apply, enforce, and oversee the consistent use of early engagement, counseling, and disciplinary actions for all store associates according to Company policy and procedure
  • Ensure proper safety, maintenance, cleanliness, and image standards are maintained for the entire store through store image reviews, safety audits, and proper use of the daily and weekly shift duties lists by all associates
  • Monitor applicant tracking system daily and respond to all applications in a timely manner
  • Hire and retain qualified store associates to achieve a positive programmatic hiring number in each cost center of individual store and Company
  • Leads, motivates, inspires, trains, and coaches all employees
  • Ensures store security and safety for all customers and employees; promptly reports any incident
  • Ensure the store achieves the budgeted objectives and maintains a level of profitability acceptable to the Company, in the areas of sales, shrink, waste, cash over/short, expenses and labor management
  • Complete store schedules two months in advance (at minimum), ensuring all shifts are covered to meet business needs
  • Verifies and reviews proper labor budget utilization
  • Completes all scheduled performance reviews
  • Maintain active Cravin's To Order training and ServSafe certifications at food service locations
  • May include safety committee assignments
  • Maintain a working phone at all times
  • Ensures appropriate store coverage for vacations by Associate Field Consultant or Store Manager, and ensures all shifts are filled
  • Completion of Living Brand University courses
  • Other duties as assigned

Requirements

Essential Skills and Experience:

  • Situational Awareness
  • Strong customer-centric orientation
  • Time management, multitasking, productivity, and a sense of urgency
  • Excellent interpersonal and highly effective communication skills at all levels
  • High performance team building and strong team player
  • Ability to enhance team members' performance
  • Commitment to company mission and values
  • Basic mathematical & computer proficiency
  • Constructively deals with conflict
  • Adaptability, flexibility, and receptive to change
  • Problem analysis & resolution at both strategic & functional level
  • Effective decision making based on sound judgment and reasoning
  • Ability to read, write, and understand English

Nonessential Skills and Experience:

  • 2-4 year college degree
  • Previous retail experience
  • Microsoft Office experience

Reporting To This Position: All Store level employees assigned to location (locations for Multi-site Manager) of responsibility.

Physical demands and work environment:

  • Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods longer than eight (8) ten to (10) hour shifts, fifty (50) hours per week, reach, climb, balance, stoop, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30-minute intervals. Exposure to cleaning solvents.

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