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Serv-U-Success logo
Serv-U-SuccessTaylor, MI
The Store Manager leads daily operations, ensuring high performance through efficient labor management and process execution. Key duties include overseeing DSD stocking, merchandising, resets, remodels, and HomeStore operations while maintaining organized backroom spaces and display compliance. Proficiency with tools like Microsoft 365, ADP, and SubItUp is essential for managing schedules, monitoring performance, and optimizing workflows. This role guides a team of Assistant Store Managers, Store Representatives, and contingent associates, fostering a positive work environment while driving team engagement and development. Partnering closely with the Field Operations Manager, the Store Manager resolves issues, develops talent, and ensures Serv-U remains a great place to work. Operations Management Executes Serv-U-Success Core Processes and maintains inventory accuracy through On-Shelf Availability reporting and BOH processes. Manages labor resources efficiently by scheduling, monitoring task completion, and verifying timecards through ADP and SubItUp. Collaborates with store leadership to address needs, drive sales, and enhance store performance through merchandising and display compliance. Organizes and oversees service materials, fixtures, and backroom inventory to support seamless project execution. Ensures timely and accurate reporting of tasks, hours, and project updates using company-approved tools and systems. Technical Operations Accesses Serv-U University (on-site/online) for training opportunities for the entire team to experience optimized tools and processes that can be directly applied in store. Utilizes Serv-U Performance reporting tools to monitor store and team performance, identifying opportunities for improvement, and measure success in doing so. Reviews and uses PowerBI reports for metrics and labor utilization. Common tools include, but are not limited to: Microsoft 365 Apps, ADP Workforce Now, SubItUp, LMS 365 People Management Leads and supervises a team of Assistant Store Managers, Store Representatives, and contingent associates, driving performance and continuous improvement. Demonstrates respect and professionalism when interacting with team members, customers, and vendors. Partners with the Field Operations Manager (FOM) to enhance team engagement, resolve issues, provide coaching, and conduct performance reviews. Develops talent through cross-training and skill-building to ensure efficient execution of all store functions, including stocking, merchandising, and resets. Manages conflict resolution involving team members, customers, and vendors to maintain a productive work environment. Safety Reports, investigates, and follows up on safety incidents using in-store systems. Proactively identifies and addresses safety risks, collaborating with the store’s Safety Committee. Maintains a clean, safe, and organized work environment. Ensures team members complete and understand required safety training. Partners with the FOM on safety and workers' compensation matters. Other Requirements Regular and reliable attendance at store locations is required. Reads, understands, and follows Serv-U policies and standard operating procedures as outlined in the Company Handbook, Core Processes, and Visual Work Instructions. Must be able to perform the essential duties and functions of this job with or without reasonable accommodation. May be assigned other responsibilities and projects, as necessary. Desired Education, Skills & Experience Associate degree or equivalent education and related experience required. 3 – 8 years in a service industry, with management experience. Experience in retail or grocery is a plus. Results-oriented, organized & methodical. Enjoy learning and change, actively participate in Continuous Improvement projects. Demonstrated ability and desire to build and lead teams in a positive work environment. Ability to think critically and communicate effectively, accurately, and quickly, write legibly, follow directions. Utilize technology – primarily personal devices (smartphones, tablets, PC’s); experience with Microsoft Office 365 preferred. Must be at least 18 years of age, with a valid driver’s license, reliable transportation, proof of auto insurance with primary coverage. Pay for Experience Store Manager Bonus Program - up to $3,000/year, paid quarterly Other Incentive Programs available including Sales and Display Compliance At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves. We show our Values in everything we do: - Passion – We energize, engage, and inspire others because we love what we do and how we do it. - Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team. - Innovation – We are relentlessly curious and determined to find a better way of doing things together. - Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do. - Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves. At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment. In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.

Posted 6 days ago

Skechers logo
SkechersWoodstock, Georgia

$17 - $18 / hour

WHY SKECHERS? We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed. ABOUT THE ROLE: The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s daily performance, inspire a team of employees, and ensure seamless customer service delivery. By managing inventory, enhancing visual merchandising, and executing strategic sales management initiatives, you’ll directly contribute to the store’s profitability and overall success. COMPENSATION RATE: STARTING RATE: $16.72 HOURLY RANGE : $16.72-$17.73 BENEFIT HIGHLIGHTS AS AN ASSISTANT MANAGER: Competitive pay with regular pay increases Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!) Additional Benefits & Perks to be reviewed during the interview process. Opportunities for career advancement within Skechers global network. WHAT YOU WILL DO: Team Leadership : Mentor, coach, and motivate employees to achieve sales management goals, deliver outstanding customer service, and foster a positive work environment. Visual Merchandising : Act as a brand ambassador by ensuring product displays and store layouts meet Skechers' high standards for style and innovation. Inventory Management : Monitor stock levels, manage restocking processes, and organize the sales floor to create a seamless shopping experience. Operations Management : Oversee store systems, including scheduling, opening/closing procedures, and operational processes. Support peak store operations by occasionally lifting and moving boxes (up to 50 lbs.) Sales Management : Drive revenue growth by implementing performance strategies, setting expectations, and exceeding sales goals. Problem-Solving : Proactively address operational challenges and resolve customer concerns to maintain satisfaction. WHAT WE NEED FROM YOU: Flexibility to work weekends, evenings, and holidays as needed. Strong organizational skills to manage inventory and operational tasks effectively. Experience in sales management, delivering results, and meeting targets. An ability to create a respectful, inclusive, and safe work environment for employees and customers. Exceptional team leadership and communication skills to foster collaboration and success. Acts with a sense of confidentiality and urgency. REQUIREMENTS: High school diploma or equivalent preferred but not required. Retail, restaurant, or hospitality leadership experience is preferred but not required. Sales skills to drive revenue growth and meet targets Excellent communication skills in written, verbal and interpersonal skills Must be at least 18 years of age at time of application. Step into your next retail career with Skechers! About Skechers Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment Opportunity Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law. Reasonable Accommodation Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

Posted today

ARC'TERYX logo
ARC'TERYXPortland, OR
Your Opportunity at ARC’TERYX: You lead a team, in partnership with your Store Manager, that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You provide the highest level of guest experience with a passionate, talented group of product guides. You are responsible for creating a brand experience and developing a team in alignment with the Arc’teryx Vision, Purpose, and Values. You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You inspire those around you with your commitment to education and sharing product knowledge. You prioritize your connection with nature and celebrate others doing the same. This enthusiasm for our brand, product, and values inspires your team, which in turn elevates the guest experience, creating space for everyone to find their Outer Peace. You intuitively find moments to reflect and celebrate achievements, and you create leadership development opportunities within your business to ensure the highest level of engagement for your team, and drive profitability through guest and team engagement. You are driven to pursue your own goals, both personally and professionally, and you give this same attention to your team and the business. You recognize that we create a better world, together. As an Arc’teryx Assistant Store Manager, here’s what you’d be doing: Leading a team in alignment with the Arc’teryx Vision, Purpose and Values Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people), Supporting and leading the training and coaching of a high performing team through the lens of the Arc’teryx Guest Journey and our commitment to best-in-class guest experience Leading by example, coaching in the moment, and empowering the team to self-lead through all development plans and training opportunities provided by Arc’teryx and your leadership team Identifying and developing a store leadership talent pipeline in partnership with your Store Manager Overseeing the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination) Committing to, and delivering on, bold objectives both in store and in the community Building brand presence and guest loyalty by upholding our company’s mission and values Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week Empowering your team to use their best judgement in all guest service matters Supporting the Store Manager in all store operations, with areas of focus assigned by the Store Manager in alignment with the needs of the business Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement Partnering with the Store Manager to evaluate team needs on a quarterly basis to ensure staffing and team development are supporting the business both now and for the future Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the community mission, drive traffic, and increase community involvement. Are you our next Assistant Store Manager? You have 2-3 years of leadership and retail management experience You have dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders You possess an entrepreneurial spirit and continuously evolve to achieve great results You have a passion for service and delivering an exceptional experience for guests Proven financial acumen to include budgeting and forecasting sales, gross margin, expense control and net profit You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives You effectively balance autonomy and collaboration You seek the best (not necessarily the easiest) solutions, with an unwavering commitment to do what is right Your passion for leading is paralleled by your passion for getting outside and living it Strong written and verbal communication Excellent time management and problem-solving ability Efficient with Micro-soft suite (Word, Excel, Outlook, Excel, etc) Ability to lift up to 30 lbs Expectations: All employees’ availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs (in partnership with the Regional Manager), and this schedule could include a combination of shift times, including mornings, evenings, and weekends All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis You are fully accountable for and oversee the execution of all deliverables on the Assistant Store Manager Role and Responsibilities document, and you perform the responsibilities of the Product Guide and Lead as needed A reasonable estimate of the pay range is USD$26 - USD$36/hour at the time of this posting. The pay range is based on market location and store type. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer. Details: Hours: Full Time 40 hours per week (five days a week) Compensation: Hourly #LI-Onsite Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.

Posted 2 weeks ago

CSC Generation logo
CSC GenerationColumbus, OH
With over 57 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As an Assistant Store Manager at Sur La Table, you play a key role in the success of the store by assisting a high-performing retail team that inspires customers throughout every stage of their culinary experience. The Assistant Store Manager helps cultivate a positive store culture focused on #bestincenter service, a company-wide standard for excellence in service. Key Responsibilities Leadership & Team Development · Supports the recruitment, training, and ongoing development of a high-performing team to meet the business needs of both culinary and retail. · Provide coaching and feedback to ensure team members deliver outstanding customer experience. · Assist in development plans to support individual and team growth. Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture. · Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty. Sales & Business Performance · Partners with the General/Store Manager in developing and implementing strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations. · Analyze daily performance metrics, apply insights to drive results, and lead follow-ups with the team to ensure execution. · Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates. Operations & Compliance · Assist with daily store operations, ensuring compliance with company policies and procedures. · Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising. · Ensure store safety and cleanliness, addressing any maintenance needs promptly. · Assist with maintaining the accuracy and integrity of associate records, including but not limited to time and attendance data, food safety certifications, and personal information. · Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy. · Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements · Ability to communicate verbally and work cooperatively with associates and customers. · Ability to remain standing for up to 5 hours at a time. · Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor. · Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. · Ability to lift and/or move merchandise weighing up to 50 lbs. · Ability to ascend/descend ladders to retrieve and/or move merchandise. · Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. · Workweeks are expected to be between 36 and 40 hours with the ability to have a flexible schedule, including nights, weekends, and holidays. · Regular and predictable attendance. Qualifications & Experience · Must be 21 years of age or older at the time of employment. · 1-2 years of retail management experience, preferably in a specialty or culinary retail environment. · Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals. · Strong leadership skills with the ability to inspire, develop, and retain a high performing team. · Excellent communication, problem-solving, and decision-making abilities. · Passion for community engagement and providing exceptional customer experiences. · Proficiency in Microsoft Office and retail management systems preferred. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com .

Posted 3 weeks ago

Insomnia Cookies logo
Insomnia CookiesDaytona, FL

$25+ / hour

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Daytona, FL store , and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company! Our sweet MIT perks & compensation: Market competitive hourly compensation Eligibility for end of period store bonus Excellent comprehensive benefits 1st day of the month after 60 days of employment $25.00 monthly cellphone stipend Pet Insurance for your furry loved ones 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment FREE cookies with every shift! What will I do as a MIT with Insomnia Cookies? Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present. Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries. Lead new hourly staff onboarding and initial training. Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence. Support Store Ops Manager with ordering, inventory control and scheduling. Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.). Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service. Desired skills/experience: At least 1 year of experience in a supervisory role within a restaurant or retail store Prior experience conducting in-person interviews of hourly support staff Prior Point of Sale (POS) systems experience Ability to utilize MS Office, Word and our Applicant Tracking System Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) Must be 18 years of age or older and have legal eligibility for employment in the United States About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What’s Possible "!

Posted 30+ days ago

Insomnia Cookies logo
Insomnia CookiesPensacola, FL
Insomnia Cookies is expanding and looking for strong management to join our team at the newly opening Pensacola, FL location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success! Comp & Sweet Position Perks: · a competitive base salary + monthly bonus compensation package. · a $50.00 per month cellphone data plan stipend. · excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. · 401K with contribution match. · 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. · Enrollment in our Cookie College learning/training platform. · free cookies, awesome swag and so much more! Job Duties & Position Focus: · Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers. · Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. · Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members. · Manage and audit inventory to maintain proper controls. · Create and execute fun, local marketing drops. · Create and drive in-store recognition programs/contests. What we seek: · 3+ years of management/leadership experience in a restaurant or retail establishment · Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) · Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business · An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests · A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System · Familiarity with using commercial convection ovens - a plus About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What’s Possible "!

Posted 30+ days ago

Insomnia Cookies logo
Insomnia CookiesPortland, ME

$25+ / hour

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Portland, ME bakery and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company! Our sweet MIT perks & compensation: Market competitive hourly compensation Eligibility for end of period store bonus Excellent comprehensive benefits 1st day of the month after 60 days of employment $25.00 monthly cellphone stipend Pet Insurance for your furry loved ones 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment FREE cookies with every shift! What will I do as a MIT with Insomnia Cookies? Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present. Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries. Lead new hourly staff onboarding and initial training. Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence. Support Store Ops Manager with ordering, inventory control and scheduling. Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.). Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service. Desired skills/experience: At least 1 year of experience in a supervisory role within a restaurant or retail store Prior experience conducting in-person interviews of hourly support staff Prior Point of Sale (POS) systems experience Ability to utilize MS Office, Word and our Applicant Tracking System Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) Must be 18 years of age or older and have legal eligibility for employment in the United States About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What’s Possible "!

Posted 30+ days ago

Insomnia Cookies logo
Insomnia CookiesCarrollton, GA
Insomnia Cookies is expanding and looking for strong management to lead the team at the brand new opening Carrollton, GA location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success! Comp & Sweet Position Perks: · Competitive base salary + quarterly bonus compensation package. · $50.00 per month cellphone data plan stipend. · Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. · 401K with contribution match. · 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. · Enrollment in our Cookie College learning/training platform. · FREE cookies, awesome swag and so much more! Job Duties & Position Focus: · Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers. · Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. · Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members. · Manage and audit inventory to maintain proper controls. · Create and execute fun, local marketing drops. · Create and drive in-store recognition programs/contests. What we seek: · 3+ years of management/leadership experience in a restaurant or retail establishment · Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) · Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business · An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests · A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System · Familiarity with using commercial convection ovens - a plus About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What’s Possible "!

Posted 2 weeks ago

Insomnia Cookies logo
Insomnia CookiesUpper Dublin, PA

$19+ / hour

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our newly opening Upper Dublin, PA location and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company! Our sweet MIT perks & compensation: Pay Rate: $19.00/hr Eligibility for end of month store bonus Excellent comprehensive benefits 1st day of the month after 60 days of employment which includes medical, dental, vision and pet insurance coverage $25.00 monthly cellphone stipend 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment FREE cookies with every shift! What will I do as a MIT with Insomnia Cookies? Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present. Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries. Lead new hourly staff onboarding and initial training. Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence. Support Store Ops Manager with ordering, inventory control and scheduling. Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.). Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service. Desired skills/experience: At least 1 year of experience in a supervisory role within a restaurant or retail store Prior experience conducting in-person interviews of hourly support staff Prior Point of Sale (POS) systems experience Ability to utilize MS Office, Word and our Applicant Tracking System Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) Must be 18 years of age or older and have legal eligibility for employment in the United States About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What’s Possible "!

Posted 30+ days ago

CSC Generation logo
CSC GenerationSkokie, IL
With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. The Assistant Store Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role supports a General Manager (GM) or a Store Manager (SM) in the achievement of sales goals, store operations, and the staffing and performance management of all retail employees. The Assistant Store Manager reports to either a General Manager (GM) or Store Manager (SM). JOB DUTIES AND RESPONSIBILITES: Models and holds employees accountable to customer service standards. Contributes to an environment where employees are informed and capable by supporting and/or delivering training for all employees. Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed. Supports the GM or SM in proactively staffing the store according to retail census and fluctuations in seasonal business needs. Works as a part of a high-performing team to achieve store’s sales plan. Supports sales driving initiatives, creates daily agendas and directs selling activities as Manager on Duty. Provides coaching in the moment and performance feedback to employees. May assist the GM or SM in delivering formal performance reviews. Seeks opportunities to increase topline retail sales and directs employees to execute sales driving initiatives. Anticipates and solves problems by taking decisive action, follows up with the GM or SM. Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data. Manages deliveries according to standard operating procedures (SOPs). Drives and manages inventory events. Controls shrink and retail supply expenses. Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary. Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy. Appropriately partners with the GM or SM, HQ Retail Operations, Human Resources and other departments as needed or necessary. Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office. Additional responsibilities as assigned by GM or SM. ESSENTIAL FUNCTIONS: Ability to communicate verbally and work cooperatively with employees and customers. Ability to remain in a stationary position for up to 3 hours at a time. Ability to move about the work place coaching and directing employees; selling to customers and retrieving merchandise from storage or sales floor. Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and replenish merchandise. Ability to work a varied schedule to observe employees and customers at different times of the day, week and year. Ability to ascend/descend ladders in order to retrieve and/or move merchandise. Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work. Regular and predictable attendance. Ability to lift and/or move merchandise weighing up to 35 lbs. EXPERIENCE AND REQUIRED QUALIFICATIONS: 1-2 years of progressively responsible retail management experience. Prior experience as a Sur La Table Store Floor Lead, preferred. Experience driving sales and motivating high performing sales teams. Experience training others and holding teams accountable. Proficient in POS Systems. Proficient with MS Office Suite (Outlook, Word and Excel). May require Food Handlers Permit or Food Manager Certification. Sur La Table Core Competencies for Everyone: Focus on the Customer: You inspire and delight your customers. Be Genuine: Your communication style is respectful, effective and sincere. Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action. Take Ownership: You are committed, responsible and provide solutions. Achieve Results: You meet and exceed goals and expectations. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com .

Posted 30+ days ago

CSC Generation logo
CSC GenerationPalo Alto, CA
With over 57 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Store Manager at Sur La Table, you play a key role in the success of the store by leading a high-performing retail team that inspires customers throughout every stage of their culinary experience. This position combines strategic business acumen with strong operational expertise to drive retail business performance while delivering #bestincenter service, a company-wide standard for excellence in service. Key Responsibilities Leadership & Team Development · Recruit, develop and retain a high-performing team to meet the business needs. · Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture. · Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth. Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture. · Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty. Sales & Business Performance · Develop and implement strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across retail operations. · Monitor and analyze key performance metrics daily to identify opportunities and optimize store performance. · Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail product sales, individual sales volume, average transaction value, customer conversion rates, and guest feedback through Google reviews. Operations & Compliance · Oversee daily store operations, ensuring compliance with company policies and procedures. · Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising. · Ensure store safety and cleanliness, addressing any maintenance needs promptly. · Maintains the accuracy and integrity of employee records, including but not limited to time and attendance data, food safety certifications, and personal information. · Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy · Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements · Ability to communicate verbally and work cooperatively with associates and customers. · Ability to remain standing for up to 5 hours at a time. · Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor. · Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. · Ability to lift and/or move merchandise weighing up to 50 lbs. · Ability to ascend/descend ladders to retrieve and/or move merchandise. · Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. · Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays. · Regular and predictable attendance. Qualifications & Experience · Must be 21 years of age or older at the time of employment. · 3+ years of retail management experience, preferably in a specialty or culinary retail environment. · Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals. · Strong leadership skills with the ability to inspire, develop, and retain a high performing team. · Excellent communication, problem-solving, and decision-making abilities. · Passion for community engagement and providing exceptional customer experiences. · Proficiency in Microsoft Office and retail management systems preferred. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com .

Posted 3 weeks ago

Buck Mason logo
Buck MasonNew York, NY
Join the Buck Mason Team as a Store Manager! Are you ready to be the heartbeat of Buck Mason, living and breathing our culture, customer experience, and lifestyle? As the leader of your shop, you’ll be the driving force behind our sales, customer service, recruiting, educating staff, managing payroll, overseeing inventory, maintaining store standards, and team development. We're looking for someone with 3-5 years of leadership experience in a specialty retail environment — someone who’s ready to take the reins and steer us toward success. If you’ve got the charm, the wit, and the know-how, we want you! Responsibilities Master of the Numbers: Manage store budget and expenses like a pro to keep us in the black. Sales Dynamo: Develop and implement strategies to not just meet but exceed store sales targets. Customer Guru: Ensure every customer walks out with a smile and a story to tell. Deliver that “World Class Experience” every time. Team Builder: Recruit, train, and develop a high-performing sales and operations team that feels more like a family. Leader and Mentor: Lead regular staff meetings with wit and candor, keeping everyone in the loop and inspired. Operational Whiz: Oversee daily store operations, from opening to closing, ensuring everything runs smoother than a vintage vinyl record. Compliance Champion: Keep us compliant with company policies, health and safety regs, and maintain pristine store standards. Inventory Maestro: Manage inventory levels like a seasoned conductor, ensuring stock replenishment and loss prevention are always in tune. Connector: Serve as the primary point of contact between the store and district/regional management, ensuring seamless operations across the board. Required Skills Years of experience: 3-5 years of leadership or management experience in a small box specialty retailer Customer service is your middle name – you're all about creating memorable experiences for every shopper. You've got a keen eye for business, always staying ahead of the game and driving results. Clothing is your passion, and you bring a high-touch ethos to everything you do. Digitally savvy – you're comfortable navigating social media and e-commerce platforms with ease. Experience in Menswear or Menswear retail environments is a big plus – you know your stuff. You've got the chops for retail management, with a track record of success that speaks for itself. Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays Here at Buck Mason, we're all about transparency and fairness, especially when it comes to compensation. While the base salary range for this role is $75k-$90k, your total compensation package will include an annual bonus of no less than 2% of your store's net profit in addition to applicable bonuses. Founded in 2013 by Sasha Koehn and Erik Allen Ford, Buck Mason makes simplified clothing for the modern man. At the heart of everything we do is the unclouded California ethos of quality, restraint, and integrity. We take iconic pieces and reconstruct them in hard-wearing fabrics, with timeless details, and the perfect fit. Our goal is to offer fashion that is less complicated, building pared-down essentials that live beyond a single season. With its corporate offices headquartered in Los Angeles, Buck Mason's retail footprint extends from sea to sea, through e-commerce and brick-and-mortar locations in Los Angeles, San Francisco, New York, Brooklyn, and more. Join us at Buck Mason, where style meets substance, and every team member plays a vital role in our success. Ready to make your mark? Apply now!

Posted 30+ days ago

Genuine Parts Company logo
Genuine Parts CompanyMedford, Massachusetts

$23+ / hour

Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you: Responsibilities Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability Know how to provide daily leadership and create and sustain a culture of employee engagement Know the importance of partnering with your teammates in order to drive company owned store initiatives Care about people and profit Want to join a team where you can learn and grow your career the opportunities are endless! A Day in the life: Lead a successful team, support the store manager, and manage in our fast-paced retail stores Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew team to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone Qualifications High school diploma or equivalent. Technical or trade school courses or degree completion Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive Passion for delivering customer care and building long term relationships Thrive off of working in a very fast paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60lbs in some situations And if you have this, even better: Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experiencE Entirely customer-centric (external/internal) ASE Certifications NAPA Know How Why NAPA may be the right place for you: Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team This position offers an hourly pay of $23.00. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. Benefits: Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Posted 1 day ago

Home Depot logo
Home DepotAtlanta, Georgia
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Sr. Product Manager is responsible for assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve value around those needs. The role focuses on delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, Sr. Product Managers work closely with teams of developers, designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization and support cross-functional product teams. Importantly, the Sr. Product Manager, must be able to work at the strategic level (generating innovative ideas for growth, change management) and at the tactical level (analyzing data, solving problems, being a force multiplier and leader of their teams). The Sr. Product Manager is often responsible for products that are higher-profile and/or that are larger in scope. Key Responsibilities: 50% Strategy & Planning: Seeks to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners Identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings Manages and grooms the product backlog; makes future decisions based on the value that will be delivered Partners with Finance to understand financial needs and assist in the creation of business plans for new opportunities Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction 20% Delivery & Execution: Formulates, tests and refines assumptions and hypotheses through user research and testing Documents, reviews and ensures that all quality and change control standards are met Creates, prioritizes and accepts user stories; incorporate them into release planning Makes product decisions that drive value on a daily basis Identifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancements Participates in standups, iteration planning sessions, product demo, and retrospectives Condenses complex technical concepts into non-technical language for stakeholders 30% People: Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments Acts as a proponent of modern software development practices Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience Guides more junior team members in strategy, alignment, analysis and execution tasks Participates in and contributes to learning activities around modern software design and development core practices (communities of practice) Participates in talent acquisition, development and retention activities in support of team Direct Manager/Direct Reports: Typically reports to the Product Management Manager or Sr. Manager. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: 3-6 years of relevant work experience Experience working as a Product Manager in a modern software development based enterprise environment Experience with modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis Proficiency in communicating with and influencing functional and technical team members at all levels in the organization Proficiency in working as part of a collaborative, cross-functional, modern software design and development team Proficiency in creating, prioritizing and accepting user stories Proficiency in conducting user research and testing to understand needs Proficiency in identifying goals, metrics and analytics to measure product value Proficiency in conducting competitive research and analysis Experience guiding more junior team members through Product Management fundamentals in a professional setting Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Customer Focus: Building strong customer relationships and delivering customer-centric solutions Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Complexity: Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Empathy: Understands the needs of multiple stakeholders and is responsive in meeting their needs with the most optimal resolution

Posted today

Genuine Parts Company logo
Genuine Parts CompanyGarner, North Carolina
Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you: Responsibilities Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability Know how to provide daily leadership and create and sustain a culture of employee engagement Know the importance of partnering with your teammates in order to drive company owned store initiatives Care about people and profit Want to join a team where you can learn and grow your career the opportunities are endless! A Day in the life: Lead a successful team, support the store manager, and manage in our fast-paced retail stores Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew team to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone Qualifications High school diploma or equivalent. Technical or trade school courses or degree completion Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive Passion for delivering customer care and building long term relationships Thrive off of working in a very fast paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60lbs in some situations And if you have this, even better: Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience Entirely customer-centric (external/internal) ASE Certifications NAPA Know How Why NAPA may be the right place for you: Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Posted today

L logo
Lowe's Home CentersFlowood, Mississippi
What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Store Manager, this means:• Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store.• Monitoring the performance, profitability, and flow-through of store plans and programs.• Championing and implementing strategic asset protection plans that improve safety and security outcomes.The Store Manager manages the overall store operations (i.e., expenses, merchandising standards, compliance, safety, security, and workforce) and those directly helping customers to drive positive customer experiences, sales, and margin performance. The Store Manager works closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe’s business strategy within his/her store. To be successful, the Store Manager must build and support a store culture, in partnership with key stakeholders, that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired. This leader is also responsible for maintaining a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the Lowe’s brand ambassador for the community. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Bachelor’s degree and 3 years of experience leading associates in a large retail environment, with Sales Volume exceeding 20M annually OR 5 years of experience leading associates in a large retail environment, with Sales Volume exceeding 20M annually.• 5 years of experience working in a fast-paced, cross-functional work environment.• Experience building and maintaining cross-functional relationships in a matrixed environment.• Experience building partnerships within the community.• Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.• Strong working knowledge of Microsoft Office Suite. Preferred Qualifications • Bachelor’s Degree in business administration, marketing, or related field.• Experience managing in big‐box Home Improvement retail industry. If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Posted today

F logo
Francesca's Collections, Inc.Settlers Green Streetside, NH
Location: 1699 White Mountain Highway North Conway, New Hampshire 03860 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Posted 30+ days ago

Advance Auto Parts logo
Advance Auto PartsVictoria, TX

$40,000 - $55,000 / year

Job Description A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business. Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members Ensure execution of all inventory and operational standards Coach all Team Members to deliver on Customer expectations (DIY and Professional) Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for both Customers and Team Members Secondary Responsibilities Provide DIY service including battery installation, testing, wiper install, etc. Assist District/Region in other functions upon request Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statement Ability to recruit, select, hire and develop quality Team Members Ability to build and grow relationships with Professional Customers Essential Job Skills Necessary for Success as a General Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statement (P&L) Hold others accountable, inspect work quality and give feedback in a way that is inspiring Ability to work an assortment of days, evenings and weekends as needed Prior Experience that Sets a General Manager up for Success 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education, Certificates, Licenses, Registrations High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred. Must have a valid driver's license ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Base salary will likely be between $40,000 and $55,000 plus Bonus (Actual salary is negotiable and will be determined by the hiring manager later in the process) (Most Starting offers go out in the middle of this range) BONUS Bonus is calculated off 2 metrics Metric 1: 6% commission on every comp dollar, paid every 4 weeks Metric 2: .45% commission of every controllable profit dollar (Controllable profit is profitability of the products sold after costs of Labor, Shrink, and MyDelivery are removed), paid quarterly BENEFITS Benefits: 1st Day of 401k Eligible & Company Match (Fully Vested & up to 4%) After 30 Days: Medical, Dental, Vision, 401k PTO, Life, STD/LTD, pet insurance, and EAP. Will spend 1 week traveling for training GM I The leadership position of GM 1 is required to work a minimum of 52-55-hour work week, with 1 weekend off per month. A GM 1 store will consist of a RPP and a CPP and 3 key-holders with a total of 6-10 TMs for that store. Each store will receive 1 truck of freight from a DC a week. The role of the GM will be to uphold operational and customer service excellence and to control 4 Wall OI including Labor, Payroll, and Scheduling. The GM is responsible for developing and maintaining Professional Customer relationships and program growth. Lastly, the GM is also responsible for company policy, procedures, and training while holding the team accountable to those standards. #LI-BS2 California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Best Buy Canada logo
Best Buy CanadaRichmond, VA

undefined65,000 - undefined80,000 / year

You'll love it here! We are hiring immediately for a retail store manager to join our team. Your passion for creating amazing customer and employee experiences, leading teams and achieving sales results will result in you making a positive impact for our customers, employees and communities. Join us and grow your career with our team as a retail store manager (general manager), which we call a store leader at Best Buy. We ask that you are flexible to travel to the following locations: Cambie, West Vancouver, Robson, Granville, Richmond, South Vancouver, Kingsway, Burnaby. The successful candidate will start as a store leader in training and be assigned a permanent store leader position in one of these locations. What you'll do as a store leader: Oversee all aspects of our store, from leading a team of assistant store leaders, team leads and advisors to partnering with all areas of the business, and vendors Motivate, coach, develop and inspire your team to help customers find the perfect product or service Cultivate an inclusive team and learning culture while having fun! Oversee store KPI's (revenue, merchandising standards, inventory health, health and safety) Maintain a healthy profit and loss What we're looking for: 7+ years of retail store manager experience 5+ years of experience leading a retail team of at least 50 employees and a $30+ million big box retail store 5+ years of experience managing and reviewing operational expenses and revenue Proven track record of achieving and exceeding sales goals in a high-sales volume store A leader who leads by example on the floor to increase employee engagement, customer experience and revenue opportunities Ability to create an inclusive, fun and safe work environment In this role you may be placed permanently in any of our store locations in Cambie, West Vancouver, Robson, Granville, Richmond, South Vancouver, Kingsway, Burnaby and ability to commute to those locations is required Why you'll love it here: Ability to work a consistent schedule with flexibility based on business needs Competitive wages and benefits Employee discounts on awesome tech An inclusive, fun, and supportive team Training programs to build new and transferable skills Internal Professional Coaching Program to further development Join our amazing team! We are looking for people just like you. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (flagship store leader, district leader). Whatever the role, we strive to give our people the necessary tools and training to make a difference. Annualized base pay range $65,000.00 - $80,000.00 This role is bonus eligible. Pay may vary by province. Pay listed is for the location advertised. 2220 Cambie Street, Vancouver, BC V5Z 2T7

Posted 1 week ago

CSC Generation logo
CSC GenerationSkokie, IL

$22 - $23 / hour

With over 57 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food. The Assistant Store Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role supports a General Manager (GM) or a Store Manager (SM) in the achievement of sales goals, store operations, and the staffing and performance management of all retail employees. The Assistant Store Manager reports to either a General Manager (GM) or Store Manager (SM). JOB DUTIES AND RESPONSIBILITES: Models and holds employees accountable to customer service standards. Contributes to an environment where employees are informed and capable by supporting and/or delivering training for all employees. Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed. Supports the GM or SM in proactively staffing the store according to retail census and fluctuations in seasonal business needs. Works as a part of a high-performing team to achieve store's sales plan. Supports sales driving initiatives, creates daily agendas and directs selling activities as Manager on Duty. Provides coaching in the moment and performance feedback to employees. May assist the GM or SM in delivering formal performance reviews. Seeks opportunities to increase topline retail sales and directs employees to execute sales driving initiatives. Anticipates and solves problems by taking decisive action, follows up with the GM or SM. Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data. Manages deliveries according to standard operating procedures (SOPs). Drives and manages inventory events. Controls shrink and retail supply expenses. Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary. Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy. Appropriately partners with the GM or SM, HQ Retail Operations, Human Resources and other departments as needed or necessary. Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office. Additional responsibilities as assigned by GM or SM. ESSENTIAL FUNCTIONS: Ability to communicate verbally and work cooperatively with employees and customers. Ability to remain in a stationary position for up to 3 hours at a time. Ability to move about the work place coaching and directing employees; selling to customers and retrieving merchandise from storage or sales floor. Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and replenish merchandise. Ability to work a varied schedule to observe employees and customers at different times of the day, week and year. Ability to ascend/descend ladders in order to retrieve and/or move merchandise. Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work. Regular and predictable attendance. Ability to lift and/or move merchandise weighing up to 35 lbs. EXPERIENCE AND REQUIRED QUALIFICATIONS: 1-2 years of progressively responsible retail management experience. Prior experience as a Sur La Table Store Floor Lead, preferred. Experience driving sales and motivating high performing sales teams. Experience training others and holding teams accountable. Proficient in POS Systems. Proficient with MS Office Suite (Outlook, Word and Excel). May require Food Handlers Permit or Food Manager Certification. Sur La Table Core Competencies for Everyone: Focus on the Customer: You inspire and delight your customers. Be Genuine: Your communication style is respectful, effective and sincere. Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action. Take Ownership: You are committed, responsible and provide solutions. Achieve Results: You meet and exceed goals and expectations. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. $21.64 - $23.02 an hour The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to [email protected]. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected]. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Serv-U-Success logo

Store Manager in Training

Serv-U-SuccessTaylor, MI

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Job Description

The Store Manager leads daily operations, ensuring high performance through efficient labor management and process execution. Key duties include overseeing DSD stocking, merchandising, resets, remodels, and HomeStore operations while maintaining organized backroom spaces and display compliance. Proficiency with tools like Microsoft 365, ADP, and SubItUp is essential for managing schedules, monitoring performance, and optimizing workflows.
This role guides a team of Assistant Store Managers, Store Representatives, and contingent associates, fostering a positive work environment while driving team engagement and development. Partnering closely with the Field Operations Manager, the Store Manager resolves issues, develops talent, and ensures Serv-U remains a great place to work.

Operations Management

  • Executes Serv-U-Success Core Processes and maintains inventory accuracy through On-Shelf Availability reporting and BOH processes.
  • Manages labor resources efficiently by scheduling, monitoring task completion, and verifying timecards through ADP and SubItUp.
  • Collaborates with store leadership to address needs, drive sales, and enhance store performance through merchandising and display compliance.
  • Organizes and oversees service materials, fixtures, and backroom inventory to support seamless project execution.
  • Ensures timely and accurate reporting of tasks, hours, and project updates using company-approved tools and systems.

Technical Operations

  • Accesses Serv-U University (on-site/online) for training opportunities for the entire team to experience optimized tools and processes that can be directly applied in store.
  • Utilizes Serv-U Performance reporting tools to monitor store and team performance, identifying opportunities for improvement, and measure success in doing so.
  • Reviews and uses PowerBI reports for metrics and labor utilization.
  • Common tools include, but are not limited to: Microsoft 365 Apps, ADP Workforce Now, SubItUp, LMS 365

People Management

  • Leads and supervises a team of Assistant Store Managers, Store Representatives, and contingent associates, driving performance and continuous improvement.
  • Demonstrates respect and professionalism when interacting with team members, customers, and vendors.
  • Partners with the Field Operations Manager (FOM) to enhance team engagement, resolve issues, provide coaching, and conduct performance reviews.
  • Develops talent through cross-training and skill-building to ensure efficient execution of all store functions, including stocking, merchandising, and resets.
  • Manages conflict resolution involving team members, customers, and vendors to maintain a productive work environment.

Safety

  • Reports, investigates, and follows up on safety incidents using in-store systems.
  • Proactively identifies and addresses safety risks, collaborating with the store’s Safety Committee.
  • Maintains a clean, safe, and organized work environment.
  • Ensures team members complete and understand required safety training.
  • Partners with the FOM on safety and workers' compensation matters.

Other Requirements

  • Regular and reliable attendance at store locations is required.
  • Reads, understands, and follows Serv-U policies and standard operating procedures as outlined in the Company Handbook, Core Processes, and Visual Work Instructions.
  • Must be able to perform the essential duties and functions of this job with or without reasonable accommodation.
  • May be assigned other responsibilities and projects, as necessary.

Desired Education, Skills & Experience

  • Associate degree or equivalent education and related experience required.
  • 3 – 8 years in a service industry, with management experience.
  • Experience in retail or grocery is a plus.
  • Results-oriented, organized & methodical.
  • Enjoy learning and change, actively participate in Continuous Improvement projects.
  • Demonstrated ability and desire to build and lead teams in a positive work environment.
  • Ability to think critically and communicate effectively, accurately, and quickly, write legibly, follow directions.
  • Utilize technology – primarily personal devices (smartphones, tablets, PC’s); experience with Microsoft Office 365 preferred.
  • Must be at least 18 years of age, with a valid driver’s license, reliable transportation, proof of auto insurance with primary coverage.
Pay for Experience
Store Manager Bonus Program - up to $3,000/year, paid quarterly
Other Incentive Programs available including Sales and Display Compliance
At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.
We show our Values in everything we do:
- Passion – We energize, engage, and inspire others because we love what we do and how we do it.
- Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.
- Innovation – We are relentlessly curious and determined to find a better way of doing things together.
- Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.
- Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.
At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.
In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.

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