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Duchess ShoppeEast Columbus, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.El Cajon, CA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.75 - $29.70 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Pacific SunwearNorman, OK
Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and operational functions of the store. The Store Manager leads the team by exhibiting passion for product, brands, fashion and trends. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company's' strategies and goals. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience. A day in the life, what you'll be doing: Prioritizes and delegates tasks to meet all selling, visual, and operational needs Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools Supports and executes all product, visual and marketing directives, and maintains standards set by the company Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience Anticipates and determines customer needs and "solves for yes" in order to ensure customer satisfaction Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store Accountable to self and others for achieving all company sales, metric and operational goals Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense Creates shortage action plans to minimize loss and achieve shrinkage goal Drives and executes all digital sales strategies including ship from store and BOPIS within the store Communicates store and customer feedback to the District or Market Manager to grow the business Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company's strategies and goals Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: Passion for product, brands, fashion and trends Four-year college degree or equivalent preferred Must be at least 18 years of age Effective written, verbal and presentation skills Strong interpersonal and communications skills with the ability to communicate at all levels Proven ability to drive sales results in a high sales volume environment Excellent time management skills Ability to interpret all policies and procedures to resolve customer and associate issues Willingness to travel periodically to attend meetings/workshops (overnight may be necessary) Proficient in math and possesses strong computer skills Minimum five years retail experience required, with a proven ability to drive sales results Minimum of two years of retail management experience required Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Hourly Salary Range: (Min- Mid- Complete by HR) Pac Perks: Generous associate discount of 30-50% off merchandise online and in-stores Immediate 100% vested 401K contributions and employer match Calm Premium access Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Orem, UT
Store Manager: "You are applying for work with Robison Enterprises or Brandon James Enterprises, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

Store Manager-logo
Hot Topic, Inc.Boise, ID
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 1 week ago

Store Manager-logo
Hot Topic, Inc.North Attleboro, MA
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $21.75 - $27.20 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
FoxtrotChicago, IL
Apply Job Type Full-time Description About Foxtrot: This is a new Foxtrot Market. We are committed to building a vibrant food community through the thoughtful curation of makers' products, fostering caring neighborhood connections, and providing the ease of shopping convenience. We're dedicated to supporting our teams and customers every step of the way, ensuring we do right by everyone involved. We're looking for folks who care deeply about community and connections, share our passion for food, and are driven by curiosity and a desire for growth & learning. About the Role: We are seeking an energetic and experienced Store Manager to join our dynamic team in a unique retail environment that blends high-quality merchandise with a vibrant café experience. The ideal candidate will have a strong background in retail, restaurant, or hospitality management and be passionate about customer service, team leadership, and operational excellence. As a Store Manager you will be responsible for all areas of our business by leading and developing your team to execute and grow your business through incredible hospitality & experiences. This role is a great opportunity to hone & develop yourself and your team to build a best in class culture and operation As a part of your role, you will be accountable for the following key responsibilities: Customer Service: Act as a shopkeeper and host, ensuring every customer has a positive experience. Lead by example and coach the team to deliver outstanding service, addressing customer inquiries and concerns promptly. Proactively evaluate customer trends & metrics to create a plan of action to address customer service opportunities. Team Leadership: Build & develop a high-performing team through consistent practices of recruiting, performance management and development. Provide ongoing coaching and feedback, fostering a positive and collaborative environment. Set high standards for performance, professionalism, and customer engagement. Retail & eCommerce: Manage daily in store operations, ensuring high standards of food and beverage preparation, presentation, and service. Ensure compliance with health and safety regulations. Business Acumen: Manage inventory, labor and operations, including maintaining optimal inventory & staffing levels, assessing & optimizing as needed to meet the needs of the business and customer experience. Operational Efficiency: Create a plan and communicate to the team to ensure execution and improvement of all operational standards. Manage opening and closing procedures, financial reporting, and develop strategies to drive business growth. The responsibilities and duties of this position described here are representative; this is not a comprehensive list and other duties may be assigned. Requirements Skills & Experience: 5+ years of management experience in retail, restaurant, or hospitality. Previous experience with full ownership of P&Ls, driving top line customer experience while managing the P&L. Proven ability to drive business performance and lead a successful team. Including successfully managing performance & development of an hourly & salaried team. Experience in inventory management and operational efficiency. Strong leadership and customer service skills. Knowledge of food and beverage operations, especially in a café setting, is a plus. Excellent organizational, multitasking, and communication abilities. Enthusiastic, proactive, and solution-oriented. Must be 21+ to sell and handle alcohol Must be able to lift up to 40 pounds of boxes up and down stairs. About Us & What We Offer At Foxtrot Market, our values guide everything we do, from creating a fair workplace to offering competitive pay and great benefits. Here's a little more about our values and what we offer: Our Values: Lead with Taste: We're passionate about being the best. Be a Shopkeeper & Host: We hold ourselves to high standards and take pride in what we do. Create the Future: We're all about growing our company, community, and supporting each other. Enjoy & Share Joy: We believe in making even the smallest moments joyful. We're an Equal Employment Opportunity employer and are committed to building an inclusive and diverse team where everyone has the opportunity to thrive. When it comes to pay, we're all about fairness and transparency. We've set competitive pay ranges for each role based on what the job requires, and how much experience you bring to the table. Plus, we're always checking in to make sure everyone's being treated fairly and equitably. Along with competitive pay, here's what else we offer: Weekly pay In-Lieu Days for Holidays Worked Paid time off (sick days and general use) Referral bonus program Pre-tax commuter benefits (for transit and parking) Opportunities for career growth and advancement Healthcare benefits (Medical, Dental & Vision) Employee assistance program (free and available to you) Employer-covered Life & AD&D Insurance Additional offering of Short & Long Term Disability Paid Parental Leave Daily perk: One free café drink every day (yes, even when you're off!) Discounts: 40% off coffee, café items, and prepared food; 25% off retail products of course, certain program & eligibility rules apply Salary Description S75,000

Posted 30+ days ago

Store Manager-logo
Tractor SupplyIonia, MI
Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. Schedule, organize, and plan daily activities for team members to ensure efficient store operations. Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. Learn how to create a desirable work environment through promotions, recognition, and empowerment. Problem solving and conflict resolution for both team members and customers. Learn sales and profit management - accountable for achieving top and bottom line. Promote a safe and productive work environment Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. Learn the process of organizing merchandise resets to company specifications on a periodic basis. Implementing and sustaining merchandise presentation per company standards. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. Train to do periodic sales forecasting, payroll analysis and budget review. Train on documentation of team member evaluations and corrective action. INVENTORY: Train on managing periodic price changes. Train on communicating inventory needs to buyers and distribution centers. Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. SPECIAL PROJECTS: Learn how to coordinate and conduct special sales events. Train to assist District Manager and other Store Managers in solving district issues and support operational needs. Community involvement. TEAM MEMBER RELATIONS: Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice". Learn how to address team member issues and concerns, working with HR team when necessary. Learn how to assess and develop team members for advancement within the organization. BUDGET/AUDITING Train to be responsible for budgeting and sales forecasting. Learn how to be responsible for auditing store processes. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities Must have valid driver's license if you drive for company business. Process information and merchandise through system and POS Register system. Read, write, and count to accurately complete all documentation. Freely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. Work a minimum of 52 hours per week. Stand and walk for long periods of time often up to four hours straight without a break. Travel to other store locations and to company functions. Working Conditions Normal office working conditions Physical Requirements Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Brighton, UT
Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. You are applying for work with Papa's Perfect, LLC or Papa's Favorite, LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Posted 1 week ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Loveland, CO
Pay ranges from $50,000 - $60,000 including tips, based off experience. "You are applying for work with Fresh Take LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Store Manager: Compensation: Hourly position equating to $45,000-$55,000 based off experience. Employment Type: full-time We are seeking a self-motivated individual who can lead and motivate a team of individuals. This person will be responsible for the human resources, financial ins and outs and all operational tasks of the restaurant industry. This is a full time position that requires 40-45 hours per week and is paid hourly. The hourly rate is negotiable based off of experience. Please respond should you feel you are a good fit for this position. Must be able to work various shifts per week. Days worked are fluid and can be discussed upon hire. Tuesdays and Fridays are a MUST. Must have 2 or more years experience in the customer service / restaurant industry Must have a high school diploma or equivalent. Be authorized to work in the United States and of legal working age. Must have reliable transportation. Background check required. Additional Info Required: Driving, Valid Driver's License, Minimum Age of 21+ years old

Posted 6 days ago

D
Duchess ShoppeColumbus, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Store Manager-logo
Extra Space StorageVancouver, WA
Will work between multiple stores in the district. This location is closed on Sundays. Day shift only: Office closes at 6pm. $19.00-21.25 per hour plus monthly incentive opportunities. The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity. Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . EXTRA Healthy Wellness Program with rewards towards your medical premium . BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 2+ years of customer-facing work experience. Leadership experience preferred but not required. Sale experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. Compensation Starting Pay Range: 19.00-21.25 Hourly If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 1 week ago

Store Manager-logo
Tractor SupplyLlano, TX
Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. Schedule, organize, and plan daily activities for team members to ensure efficient store operations. Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. Learn how to create a desirable work environment through promotions, recognition, and empowerment. Problem solving and conflict resolution for both team members and customers. Learn sales and profit management - accountable for achieving top and bottom line. Promote a safe and productive work environment Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. Learn the process of organizing merchandise resets to company specifications on a periodic basis. Implementing and sustaining merchandise presentation per company standards. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. Train to do periodic sales forecasting, payroll analysis and budget review. Train on documentation of team member evaluations and corrective action. INVENTORY: Train on managing periodic price changes. Train on communicating inventory needs to buyers and distribution centers. Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. SPECIAL PROJECTS: Learn how to coordinate and conduct special sales events. Train to assist District Manager and other Store Managers in solving district issues and support operational needs. Community involvement. TEAM MEMBER RELATIONS: Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice". Learn how to address team member issues and concerns, working with HR team when necessary. Learn how to assess and develop team members for advancement within the organization. BUDGET/AUDITING Train to be responsible for budgeting and sales forecasting. Learn how to be responsible for auditing store processes. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities Must have valid driver's license if you drive for company business. Process information and merchandise through system and POS Register system. Read, write, and count to accurately complete all documentation. Freely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. Work a minimum of 52 hours per week. Stand and walk for long periods of time often up to four hours straight without a break. Travel to other store locations and to company functions. Working Conditions Normal office working conditions Physical Requirements Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 30+ days ago

Store Manager-logo
CuraleafBangor, ME
Store Manager Job Type: Full Time, Exempt (Bonus Eligible) Location: 829 Hogan Rd, Bangor, ME 04401 The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights. Who You Are: As a Store Manager at Curaleaf, you will lead the store's financial success and operational excellence while aligning your team with Curaleaf's mission, vision, and values. You will be responsible for managing all aspects of store performance, including profitability, adapting to business trends, and overseeing financial management. The Store Manager will also be responsible for attracting, onboarding, and developing top talent; creating a strong pipeline for succession planning, and fostering a culture of continuous growth and improvement. A Store Manager at Curaleaf acts as a brand ambassador, educating customers about Curaleaf's products while leading a collaborative team-selling environment. Your leadership will inspire your team to exceed sales goals, deliver exceptional customer service, and support the overall growth of the business. What You'll Do: Empower your team to deliver exceptional customer experiences while driving sales and exceeding key performance indicators (KPIs). Attract, hire, and retain a diverse team of top talent by setting clear goals and expectations. Train, mentor, and develop your team, leveraging individual strengths and fostering growth opportunities. Accurately forecast payroll to optimize productivity, ensuring the team achieves sales and payroll targets while managing operational workloads efficiently. Oversee P&L, strategically driving revenue growth and improving store efficiency. Identify underperforming areas and implement solutions using company programs and tools. Stay ahead of business trends and share insights with senior leadership to refine strategies and improve results. Ensure operational excellence by delegating tasks effectively, maintaining clear brand messaging, and upholding company standards. Create a sense of urgency and accountability within the team, adapting quickly to shifts in the retail landscape. Protect company assets by ensuring compliance with safety protocols, inventory control, and loss prevention procedures, all while adhering to local, state, and federal regulations. Analyze trends and manage stock levels to avoid shortages or overstock, ensuring that inventory is ordered and managed efficiently. Travel Requirements: 10% - 25%. Perform other duties as assigned. What You'll Bring: 3+ years of leadership experience, preferably in retail management. Proven ability to drive sales and consistently exceed performance goals in a fast-paced environment. Experience building and leading high-performing teams with a focus on talent development, mentorship, and succession planning. Strong communication skills and the ability to collaborate effectively across all levels of the organization. Exceptional customer service skills with a solutions-oriented mindset. Open to giving and receiving feedback, and skilled at managing change and fostering adaptability. Demonstrated success in overseeing store operations, including visual merchandising, financial management, and loss prevention. Flexibility to work nights, weekends, and holidays as needed. Commitment to maintaining compliance with state regulations. Supervisory Responsibilities: Directly supervise team members, making critical decisions regarding hiring, termination, performance evaluations, and professional development. You'll be responsible for building a high-performing team that consistently meets and exceeds business goals. Even Better If: You have previous experience in the cannabis industry. Physical Requirements: While performing the duties of this Job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and finger to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less). Work Environment: This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Pismo Beach, CA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.75 - $29.70 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Auburn, WA
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.70 - $29.65 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Orem, UT
Store Manager: "You are applying for work with Robison Enterprises or Brandon James Enterprises, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

Store Manager-logo
Jo-Ann FabricsDenton, TX
SUMMARY Handmade happiness starts with you! The Store Manager's responsibility is first and foremost to drive sales, but they also act as an inspirational leader and role model for their team. This individual coaches, develops and inspires the team so everyone is aligned with JOANN's overall mission and vision. The Store Manager empowers their team and creates a positive environment, for both customers and team members. Through their team, the Store Manager will achieve store financial goals and ensure every customer is finding their Happy Place at JOANN! JOB DUTIES HEARTS Develops long-lasting customer relationships by identifying and anticipating customers' needs. Connects with the greater community and acts as a brand ambassador for JOANN. Motivates, coaches, and inspires the team and ensures they are the best possible brand ambassadors. Stays adept at knowing the product and staying curious on new merchandise and trends. HANDS Communicates new initiatives, leadership messages, and promotions. Ensures impeccable execution of operational policies and procedures. Coaches and inspires the team to drive sales by exceeding customer expectations. Builds strategic plans and provides the necessary tools for the team to achieve KPIs. Required to enter and exit truck beds to remove freight. Unloads freight from the truck and sorts it according to company procedures. Leads Buy Online Pick Up in Store (BOPIS), ensuring order completion and company standards maintained. Communicates Planogram (POG) set within the store and ensures accuracy according to company standards. MINDS Continually stays informed on industry trends and seeks out ways to stay relevant in the marketplace. Able to cope with change and shift direction as needed. Drives sales by continually analyzing reports and identifying trends. Creates strategies to achieve both individual and store goals. Utilizes the FAST model to consistently deliver sales plan and company objective. INSPIRE Mentors and inspires the team to enhance the overall store's performance. Creates a model for continuous learning while promoting teamwork and appreciation throughout the team. Develops in-store talent by creating succession plans and effectively managing performance. Networks, recruits, hires to staffing needs, and trains team members using the onboarding tools provided. Demonstrate a "customer first" service focus. Possess strong interpersonal skills/proficient written and verbal communication abilities. In-depth knowledge of retail financials and the ability to manage a P&L line-by-line. Naturally curious and inquisitive nature with a desire to learn and grow. Self-starter who promotes action and maintains sense of urgency to achieve results. Applicable laws may place restrictions on a Store Manager's ability to perform certain work duties listed in this job description. Please contact your manager if you have any questions regarding the limitations on the duties you can perform. PHYSICAL DEMANDS Stand during an entire shift (other than normal break time). Continuously walk around all areas of the store throughout shift. Read written instructions, reports, and other information on paper and computer screens. Orally communicate with customers and other team members on consistent basis throughout their shift Input data on computer keyboard and handheld units. Use 2-way radios (hear incoming messages and provide verbal response). Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor. Lift, place, and arrange items on shelves and racks. Bend down and reach above head. Climb and descend ladder. Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2lb on a constant basis, 10lb on a frequent basis, 10lb-49lb on an occasional basis, and 50lb-97lb group lifts on an infrequent basis) SUPERVISORY RESPONSBILITIES Full supervision of a multi-unit store including all store personnel and duties including hiring and training. EXPECTED AVAILABILITY Available to work a flexible schedule, including days, evenings, weekends and holidays. EDUCATION & EXPERIENCE Education Minimum: High School Diploma or equivalent Education Preferred: Bachelor's degree in related field. Experience Minimum: 3-5 years of retail leadership experience. KNOWLEDGE, SKILLS & ABILITIES Ability to multi-task different areas of responsibility Ability to manage a store budget and labor levels. Ability to maintain confidential information in a store. Ability to recruit and train new talent. Adaptable and "change-management" focused Coaching and mentoring skills Excellent problem-solving skills Excellent organization and communication skills Superior customer service skills and "customer-first" mindset Proficiency with inventory management software and POS software Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc.) #zrsm This position will be located at: 2640 West University Dr Denton, TX 76201 Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members: Medical, Dental and Vision benefit plans Company-paid basic, Optional, and Dependent life insurance Long-term disability and Company-paid Short-term disability Paid Time Off and Sick Time Tuition Reimbursement Team Member Discount For more details on benefits and eligibility requirements, Click Here or visit https://joann.myben.site/ JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Fargo, ND
Store Manager "You are applying for work with ND Pizza LLC., a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications • Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

F
Freeway Insurance Services AmericaFort Worth, TX
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $18 - $22 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost Mental Health Benefit: 12 therapy sessions and 13 additional psychiatric sessions. Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: The Store Manager is the driving force behind our business. This exciting position will challenge your sales abilities and give you the opportunity to gain substantial financial rewards, along with mentoring others to achieve the same. We are hiring talented leaders committed to their own success. Lead the sales team's daily performance and/or targets Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals Coach members of the sales team to deliver a standard of customer care consistently Oversee the sales team to achieve operational targets and monitoring performance Assists with any escalated customer service issues and/or questions that may arise Executes all aspects of Store Operational Excellence (SOE) The Perfect Match: Personal Lines or Property and Casualty license preferred (but not required) Bilingual in English and Spanish preferred 2 or 4 year college degree or equivalent of experience/education Previous experience leading, coaching, and mentoring sales teams Understanding of fiduciary duty and maintaining high levels of integrity and ethics Ability to build relationships with sales customers Ambitious professional motivated by opportunity for advancement Excellent written and verbal communication skills Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance

Posted 2 weeks ago

D

Store Manager

Duchess ShoppeEast Columbus, OH

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Job Description

SUMMARY:

The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and

development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors.

DIVISION:

Retail Operations

REPORTS TO:

Division Manager

FLSA:

Exempt

EMPLOYMENT STATUS:

Full Time

FULL TIME BENEFITS:

Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay.

ESSENTIAL FUNCTIONS

  • Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory.
  • Ensure positive customer experience.
  • Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints.
  • Conduct overall site evaluation.
  • Inspect facility and equipment routinely to determine necessity of repairs or maintenance.
  • Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling.
  • Supervise store staff to maintain labor model standards.
  • Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service.
  • Plan and prepare work schedules and maintain records of employees' schedules.

COMPETENCIES

  • Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities.
  • Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities.
  • Customer Focus- Ability to quickly and effectively solve customer problems.
  • Financial Knowledge- Ability to meet or exceed sales and financial goals.
  • Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders.
  • Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together.
  • Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control.

REQUIRED EDUCATION AND EXPERIENCE

  • High school diploma required, Bachelor's Degree preferred.
  • Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service.
  • ServeSafe certified.
  • Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and

activities may change at any time with or without notice.

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This

policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

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