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ASSISTANT STORE MANAGER - Store 064-logo
ASSISTANT STORE MANAGER - Store 064
United Dairy FarmersCincinnati, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hour - $16.75/hour Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 30+ days ago

Full Time Assistant Store Manager (Store 0573)-logo
Full Time Assistant Store Manager (Store 0573)
GameStopChicago, Illinois
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives . Pay: $18.95 - $22.95

Posted 6 days ago

ASSISTANT STORE MANAGER - Store 649-logo
ASSISTANT STORE MANAGER - Store 649
United Dairy FarmersColumbus, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hr - $16.75/hr Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 30+ days ago

Full Time Assistant Store Manager (Store 6607)-logo
Full Time Assistant Store Manager (Store 6607)
GameStopWest Seneca, New York
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives . Pay: $18.25 - $22.25

Posted 6 days ago

Full Time Assistant Store Manager (Store 7836)-logo
Full Time Assistant Store Manager (Store 7836)
GameStopSan Ramon, California
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives . Pay: $19.25 - $23.25

Posted 1 week ago

ASSISTANT STORE MANAGER - Store 668-logo
ASSISTANT STORE MANAGER - Store 668
United Dairy FarmersPataskala, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range : $14.75/hour - $16.75/hour Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift.This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 30+ days ago

ASSISTANT STORE MANAGER - Store 069-logo
ASSISTANT STORE MANAGER - Store 069
United Dairy FarmersCincinnati, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hr - $16.75/hr Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 2 weeks ago

ASSISTANT STORE MANAGER - Store 129-logo
ASSISTANT STORE MANAGER - Store 129
United Dairy FarmersCincinnati, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hour - $16.75/hour Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 30+ days ago

ASSISTANT STORE MANAGER - Store 052-logo
ASSISTANT STORE MANAGER - Store 052
United Dairy FarmersCincinnati, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hr - $16.75/hr Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 2 weeks ago

ASSISTANT STORE MANAGER - Store 023-logo
ASSISTANT STORE MANAGER - Store 023
United Dairy FarmersCincinnati, Ohio
Position Title: Assistant Store Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hour - $16.75/hour Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 2 weeks ago

ASSOCIATE STORE MANAGER- Store 195-logo
ASSOCIATE STORE MANAGER- Store 195
United Dairy FarmersUnion, Kentucky
Position Title: Associate Store Manager Reports to: Store Manager Schedule: Full Time (40 hours per week);minimum of five(5) shifts each week including three (3) scheduled first shifts; Minimum of two (2) second shifts which are opposite of the store manager’s schedule. Minimum of two (2) scheduled weekends per month. Pay Range : $17.00/hr - $19.50/hr plus quarterly bonus eligibility Position Description: The Associate Store Manager (ASM) at United Dairy Farmers is a role that is meant to provide support and assume a portion of the same responsibilities as the Store Manager. In the absence of the Store Manager, the ASM will make decisions related to the overall operation of the store including people, operational, guest service and any other operation issues. The primary responsibility of an ASM is to ensure the delivery of an outstanding experience to every Guest by following the five stages of The Hi Five Guest Experience, either personally or through other associates on duty during his or her shift. This includes both direct service to guests as well as maintenance of excellent store conditions. The ASM serves as the many of the same roles and functions as the Store Manager enabling the Store Manager to focus on value-adding activities to drive success of the store. The ASM ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Associate Store Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing, Training and Coaching other Associates including: o Assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of all store associates (First Assistant Managers, Assistant Managers, Shift Leaders and Guest Services Associates) in all store processes. o Provides direct counseling to associates as well as input to Store Manager for counseling/discipline of associates. o Performs screening interviews with applicants. o Trains current and new associates. · Store Administration: The ASM can perform the same duties and assignment of the store manager including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Experience: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Experience: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. In addition trains and coaches associates on proper dipside techniques. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. May review video as needed for investigative purposes (theft, Guest relations, cash/inventory control, etc.) · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and The Hi Five Readiness Planner. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. · Ability to coach, teach and train associates on key store operating processes. · Ability to communicate effectively with associates and guests · Ability to effectively recruit and select candidates for store roles. · Ability to make quick decisions and work in a rapid-paced environment · Demonstrated leadership and management skills to lead the successful operation of the store Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 30+ days ago

Full Time Assistant Store Manager (Store 4756)-logo
Full Time Assistant Store Manager (Store 4756)
GameStopHillsborough, New Jersey
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives . Pay: $18.24 - $22.24

Posted 6 days ago

ASSISTANT STORE MANAGER - Store 612-logo
ASSISTANT STORE MANAGER - Store 612
United Dairy FarmersColumbus, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hr - $16.75/hr Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 2 weeks ago

ASSISTANT STORE MANAGER - Store 634-logo
ASSISTANT STORE MANAGER - Store 634
United Dairy FarmersColumbus, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hr - $16.75/hr Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 30+ days ago

Assistant  Store Manager - Seaside Store-logo
Assistant Store Manager - Seaside Store
Salvation Army CareersSeaside, California
THE SALVATION ARMY "DOING THE MOST GOOD" SEASIDE CA - ASSISTANT STORE MANAGER PAY RATE: $18.00 ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees. THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. POSITION OBJECTIVES: • To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. • Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. • Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff. • Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve. QUALIFICATIONS: • High School Diploma or equivalent REQUIRED . • Minimum of 2 years previous Retail Management/Supervisory experience (thrift preferred). • Basic understanding of office applications, including MS Office (Word, Excel, Outlook) • Must hold a valid Driver's license, able to pass MVR report (required), able to show proof of insurance and have access to a motor vehicle. • Must pass background check, which will include Criminal History and Sex Offender Registry. • Ability to communicate effectively with management, store employees, customers and donors. PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts. • Ability to lift up to 50 lbs. • Ability to perform various repetitive motion tasks CORE COMPETENCIES: • Problem Solving – Promptly identify & resolve problems; gather and analyze information to develop solutions. • Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions. • Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information. • Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives. • Project Management - Prioritize and plan work activities; use time efficiently; Organize work schedules of others and assign tasks. Follow up to ensure accountability. • Managing People - Include staff in planning, decision-making, facilitating, and process improvement. Be available and present to staff; provide regular performance feedback; help develop subordinate’s skills and encourage growth; Improve processes, products, and services. Delegate work assignments; Match responsibilities to the right people; Set expectations and monitor delegated activities. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Takes an active role and partners with the Store Manager in the day-to-day operation of the store. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations. 2. Assumes responsibility for all day-to-day store operations (including personnel and cash handling duties) in the absence of the Store Manager. 3. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration. 4. In the absence of Store Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Responsible for reviewing and maintaining accurate employee payroll records including daily monitoring of time and attendance edits. 5. Assists Store Manager with the hiring, training and directing the store team to ensure proficiency of processes while also responsible for the development and performance coaching of all store employees. 6. Communicate any personnel issues and performance results with Store Manager. May issue disciplinary warnings, conference reports, employee evaluations, and key performance results as needed in coordination with the Store Manager, HR Generalist and District Sales Manager. 7. Ensuring high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience. 8. BRP (Back Room Processing) – Supporting the Store Manager to ensure Back Room Processors/Warehouse Associates are working effectively and efficiently meet daily processing goals. 9. Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place. 10. Responsible for the protection and security of store currency, inventory, and property. This includes safe funds, bank deposits (including daily logging and completing cash deposits), products for sale, equipment, and building security. 11. The building must be secured during non-operating hours with alarm system arming and alert protocol. 12. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager with conducting and recording mandatory Weekly Store Meetings. Attends ARC Monthly Safety Meetings in Store Managers absence. 13. May transfer or be relocated to other stores based on business needs. 14. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration ABOUT OUR RETAIL TEAM Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “ Do The Most Good ” at our Seaside Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants. Schedule Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays. The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.

Posted 30+ days ago

ASSISTANT STORE MANAGER - Store 024-logo
ASSISTANT STORE MANAGER - Store 024
United Dairy FarmersWest Chester, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hr - $16.75/hr Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 30+ days ago

ASSISTANT STORE MANAGER - Store 659-logo
ASSISTANT STORE MANAGER - Store 659
United Dairy FarmersDublin, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hour - $16.75/hour Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 30+ days ago

Full-Time Assistant Store Manager (New Store)-logo
Full-Time Assistant Store Manager (New Store)
ALDI USAPawleys Island, South Carolina
When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $24.00 per hour Wage Increase: Year 2 - $25.00 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation • Assists the direct leader with developing and implementing action plans to improve operating results • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued • Participates in the interviewing process for store personnel • Communicates information including weekly information, major team milestones, developments, and concerns • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses • Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order • Maintains store cleanliness standards and proper store signage at all times • Assists the direct leader with maintaining proper stock levels through appropriate product ordering • Merchandises product neatly to maximize sales • Ensures the quality and freshness of products for sale and accuracy of product signage • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store • Must be able to perform duties with or without reasonable accommodations Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI • Ability to work both independently and within a team environment • Ability to provide and lead others to provide prompt and courteous customer service • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards • Excellent verbal and written communication skills • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A combination of education and experience providing equivalent knowledge • Prior management experience preferred

Posted 30+ days ago

Full Time Assistant Store Manager (Store 7676)-logo
Full Time Assistant Store Manager (Store 7676)
GameStopRohnert Park, California
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives . Pay: $19.25 - $23.25

Posted 2 days ago

ASSISTANT STORE MANAGER - Store 111-logo
ASSISTANT STORE MANAGER - Store 111
United Dairy FarmersCincinnati, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hour - $16.75/hour Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 1 week ago

United Dairy Farmers logo
ASSISTANT STORE MANAGER - Store 064
United Dairy FarmersCincinnati, Ohio
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Job Description

Position Title:  Assistant Manager

Reports to:       Store Manager

Schedule:          Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift

Pay Range:        $14.75/hour  - $16.75/hour 

Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.

 

Essential Functions:

·         Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants.

·         Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor.

·         Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.

·         DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.

·         Efficient Operation of Point of Sale System and Gas Console:  Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.

·         Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.

·         Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.

·         Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.

·         Reporting: Accurate completion of time records and the Customer First Document.

·         Other duties as assigned by Management

 

Minimum Requirements:

·         Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.

·         Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.

·         Ability to understand operating instructions for store equipment and to operate all store equipment.

·         Ability to prepare DipSide items using supplies located in the dip cabinets.

·         Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.

·         Ability to recognize numbers, count and do arithmetic well enough to complete required records.

·         Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.

·         Ability to clean counters and other surfaces.

·         Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes.

·         Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.

·         Ability to raise at least 10 pounds from floor level to a height of 5 feet.

·         Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.

 

 

Notice:

The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).