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Store Manager-logo
StudsLas Vegas, NV
Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment-all at an accessible price point. Please Note: The official title for this role will be Studio Manager* Location: Las Vegas, NV | Reports to: Regional Manager Salary: $80,000 The Studio Manager oversees all aspects of the Studio, leading a high-performing team and ensuring a best-in-class experience for every Studs customer. You'll manage both the retail and piercing operations of the Studio, driving revenue growth, operational excellence, and a strong team culture. This is a hands-on leadership role for someone who is passionate about delivering results through people - setting clear expectations, coaching performance, and cultivating an environment where customers and team members alike thrive. You'll be responsible for all aspects of studio performance, from customer experience and compliance to scheduling and staffing, and you'll be the primary point of accountability for the Studio's success. Key Responsibilities: Operational Excellence & Revenue Owns the Studio's overall performance, driving revenue growth and achieving sales plans Reviews and analyzes business reporting to identify opportunities and adjust strategies Delegates and oversees divisions of responsibility within the management team; follows up consistently to ensure execution Owns scheduling within labor allocations and ensures payroll accuracy through regular audits Maintains high operational standards, ensuring compliance with piercing procedures, health and safety protocols, and inventory control practices Partners with Piercing Leadership to uphold technical standards, training, and best practices for Piercers in the Studio Customer Experience Welcomes and educates customers on the unique Studs experience, delivering exceptional service every time Leads by example in service recovery best practices and ensures feedback loops are built into daily operations Monitors Studio reviews and customer feedback, identifying and escalating trends to drive continuous improvement Leadership & Team Development Builds, develops, and leads a service-driven team including an Assistant Studio Manager, Studio Supervisors, Sales Associates, and Piercers, partnering closely with Piercing Leadership to uphold technical standards and best practices Coaches and provides ongoing feedback to team members, driving professional growth and accountability Creates a strong sense of belonging, collaboration, and trust across the Studio Navigates employee relations thoughtfully and in partnership with cross-functional teams Leads change management initiatives and helps the team adapt effectively to evolving priorities Requirements: 2+ years of management experience (e.g., Store Manager, General Manager, Studio Manager) in a customer-facing environment; experience with jewelry, piercing, or retail services a plus Proven success leading a team of 7+ employees, including specialized skill roles Available to work 40 hours per week across five shifts, including weekdays and weekends (no overnights) Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs Able to handle chemicals safely and follow all relevant health and safety protocols Strong operational and financial acumen with a track record of achieving business goals Brings a positive attitude, ownership mindset, and creative problem-solving approach Highly organized, scrappy when needed, and able to navigate dynamic change using available tools and resources Benefits & Perks Comprehensive Medical, Dental, and Vision Insurance (including $0 in-network mental health visits) Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP) Voluntary Life Insurance Health and Commuter Tax-Advantaged Accounts 401(k) Retirement Savings Plan Paid Time Off and Paid Safe & Sick Leave Accruals Paid Parental Leave Paid Sabbatical After 4 Years of Service Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!) Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more! Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Click here for the Studs Privacy Notice for California Applicants.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Woodland, WA
"You are applying for work with Northwest Premier Investments, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer and employee situations. Basic computer skills, including MS Word, Excel, Outlook, Google Drive and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials , P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use fingers and hands to handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Wage range for this position is $19 to $24.50 per hour. Tips are included in this wage range. Maximum expected hourly rate including tips is $24.50 per hour. Benefits available include; Employee Discounts Health and Dental insurance to those who qualify Voluntary group term life, accident and specific disease insurance to those who qualify, subject to change Wage range for this position is $19 to $24.50 per hour. Tips are included in this wage range. Maximum expected hourly rate including tips is $24.50 per hour. Benefits available include; Employee Discounts Health and Dental insurance to those who qualify Voluntary group term life, accident and specific disease insurance to those who qualify, subject to change

Posted 1 week ago

Store Manager-logo
Hot Topic, Inc.Atlanta, GA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Vacaville, CA
Store Manager: "You are applying for work with T&B Pizza Inc, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

Store Manager-logo
Five Below, Inc.Beaverton, OR
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Build a Culture of Working Back from the Customer Lead a growth-oriented sales culture to achieve store business performance results. Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. Anticipate the needs of the customer and create an amazing store environment. Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. Develop a High Performing Crew Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time. Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. Inspire accountability by providing training, coaching, and consistent feedback to your team. Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports. Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters. Maintain an environment that is safe for your customers and crew. Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent. Foster career growth through individual development planning and performance coaching. Develop a peer network internally and externally to build strong recruitment and succession planning for your store. Drive a Consistent Business Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. Balance competing priorities with a recognition of what is critical. Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability. Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. Oversee successful receiving and ensure stocking procedures are properly followed and maintained. Ensure the execution of physical inventory and compliance with company data integrity processes. Assure that merchandise flow meets company set standards and closely monitor sell through. Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room. Ensure compliance with all the Five Below Standard Operating Procedures (SOP). Review all corporate communications and prioritizes/plans accordingly. Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws. Perform other duties as assigned, including services. The Five Below Way Wow our customers: Put the customer first and make a difference in people's lives. Unleash your passion: Check your ego at the door and do what you say you will do. Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same. Achieve the Impossible: Set the bar high for self and team and outperform expectations. Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts. QUALIFICATIONS High School Graduate or equivalent Minimum 3 years of management experience preferred Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Pay Range: $56,700.00 - $71,550.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

Store Manager-logo
Murphy USA, Inc.Galena, IL
Job Posting As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer. As a Murphy USA Store Manager, you'll drive a best-in-class customer experience while managing all facets of a fast-paced retail business. And while you're empowered to lead your team and elevate customer experience, you'll enjoy more than your average benefits, plus a structured career path designed to support your continuous growth. It's time to work where you matter! Hiring immediately - we're ready for you! Benefits Daily pay - work today, get paid tomorrow (easy access to a portion of earned wages after completed shifts)Store commissions - paid monthlyHealthcare- medical and prescription, dental, vision insuranceRetirement- 401K plan, company matches 6% plus annual retirement contribution, 100% funded by Murphy and valued at 3% of base payPTO- time accrues based on hours you work and how long you've been part of our teamEducation assistance- tuition reimbursement and 100% of GED costs covered by MurphyCareer advancement opportunitiesDiverse and inclusive culture putting people first - rated one of America's Best Employers for Diversity Responsibilities Our store managers are the backbone of our teams and keep us united. While leading your team to greatness, you'll have the autonomy to run your own small business by:Hiring, training and developing your team to grow with us - assume the role of a coach and mentor to your team, guiding them toward success and developmentMaintaining a proactive operational excellence mindset to efficiently manage operation expenses, drive sales growth and promotional activities, manage product orders and inventory, schedule shifts, conduct surveys and continuously strive to exceed company metricsSupporting rollouts of company initiatives and reaching store-level and district goalsHelping your team by demonstrating best-in-class customer service when assisting customersStocking, cleaning, working the cash register and any other additional duties, as needed RequirementsMust be 18+ Years of age, 19 in Indiana, 20 in Kentucky and 21 in Illinois, Arkansas, Kansas, and AlabamaMust have at least ONE of the following: Bachelor's Degree One year of continuous store or retail management experience Two years of continuous Assistant Store Manager or Supervisor experience Murphy Oil USA, Inc is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, gender, national origin, disability, veteran status, age, or any other class or category protected by federal, state, or local law.

Posted 5 days ago

Store Manager-logo
Harbor Freight ToolsEl Paso, TX
Job Description Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence. The anticipated salary range for this position is $68,050 - $93,550 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Profit Maximization Drive sales to exceed financial goals Manage payroll and control expenses Foster a results-driven store environment Successfully execute special events Operational Execution Prioritize workload Validate execution of standard operating procedure Ensure compliance to company policies A subject matter expert in all operational processes Talent Optimization Acquire high quality talent Training and developing Performance management Effectively staff and schedule Create a team atmosphere Customer Experience Ensure a friendly environment Ensure items are in-stock Ensure items are priced right Maintain a neat, clean, and organized store Success Drivers: Drive for Results Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications. Building High Performance Teams Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team for growth. Problem Solving Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn't stop at the first answers. Keeps the goal in mind and is not easily deterred. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives Monitors process, progress and results and provides effective feedback. Managerial Courage Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others. Customer Focus Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication. Requirements Experience Minimum of two years of retail management experience Education Bachelor's/Associates Degree preferred or High School graduate/Equivalent Physical Requirements Ability to intermittently lift, push and/or pull up to 50 pounds. Requires standing and moving for an entire shift. Ability to lift, bend, kneel, climb, crawl and/or twist. Ability to safely climb up and down a ladder. Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP. Availability Ability to work a flexible schedule, including evenings, holidays and weekends as necessary to meet the needs of the business. Regular attendance is an essential function of the job. Some travel required.

Posted 1 week ago

Store Manager-logo
Hot Topic, Inc.Lawrenceville, GA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

D
Duchess ShoppeColumbus, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 1 week ago

Store Manager-logo
Tractor SupplyPelham, AL
Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. Schedule, organize, and plan daily activities for team members to ensure efficient store operations. Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. Learn how to create a desirable work environment through promotions, recognition, and empowerment. Problem solving and conflict resolution for both team members and customers. Learn sales and profit management - accountable for achieving top and bottom line. Promote a safe and productive work environment Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. Learn the process of organizing merchandise resets to company specifications on a periodic basis. Implementing and sustaining merchandise presentation per company standards. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. Train to do periodic sales forecasting, payroll analysis and budget review. Train on documentation of team member evaluations and corrective action. INVENTORY: Train on managing periodic price changes. Train on communicating inventory needs to buyers and distribution centers. Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. SPECIAL PROJECTS: Learn how to coordinate and conduct special sales events. Train to assist District Manager and other Store Managers in solving district issues and support operational needs. Community involvement. TEAM MEMBER RELATIONS: Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice". Learn how to address team member issues and concerns, working with HR team when necessary. Learn how to assess and develop team members for advancement within the organization. BUDGET/AUDITING Train to be responsible for budgeting and sales forecasting. Learn how to be responsible for auditing store processes. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities Must have valid driver's license if you drive for company business. Process information and merchandise through system and POS Register system. Read, write, and count to accurately complete all documentation. Freely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. Work a minimum of 52 hours per week. Stand and walk for long periods of time often up to four hours straight without a break. Travel to other store locations and to company functions. Working Conditions Normal office working conditions Physical Requirements Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 2 weeks ago

Store Manager-logo
Genuine Parts CompanyFort Wayne, IN
Job Description Do you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the right opportunity for you if you: Love Retail Can consistently demonstrate true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading NAPA store. Know how to take full responsibility for P&L while mapping out initiatives and business plans for the store and solving roadblock issues. Responsibilities Identify new customers and revenue opportunities for the store Shift into high gear in a fast-paced retail store environment Help outside sales in identifying, developing and maintaining wholesale accounts Build, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results Steer towards continuous improvement in processes and procedures Protect and maintaining the security of store assets Display pride in navigating a store recognized for safety and appearance Qualifications High School Diploma or equivalent Passion for delivering customer care and building long term relationships Knowledge of inventory controls, stocking levels and seasonal shifts is a plus Personal drive, self-motivation and initiative to accomplish business goals Customer focus and high energy in our fast-paced stores Ability to operate a cash register and navigating computer and paper catalog systems Passion for delivering customer care in a strong team environment And if you have this, even better: Technical or Trade school courses or degree Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience Entirely customer-centric (external/internal) ASE Certifications Why NAPA may just be the right place for you: Outstanding health benefits and 401K Bonus opportunity Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Posted 4 days ago

Store Manager-logo
Hot Topic, Inc.Arvin, CA
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regard to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.50 - $29.40 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Barnes & Noble, Inc.Grand Junction, CO
Job Summary A store manager (SM) delivers a commercially relevant and profitable store in the community you serve. Your focus on the sales floor ensures that all elements exceed our standards from presentation to service. You assess your store from the customer perspective and communicate your ideas to your area manager to improve the store. In addition, you identify obstacles and opportunities for the business, communicating and working through cluster support partners for the betterment of the company. As a leader, you recognize the strengths of the team, provide opportunities for career growth and use company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role, you seek and respond to feedback from the cluster support partners, to improve sales and gain continuous efficiencies. You are committed to supporting the cluster structure as requested by the area manager and work with the cluster leader as needed in accordance with our core values. Employment Type Full-Time

Posted 30+ days ago

C
Chicken Salad Chick PoolerAtlanta, GA
Primary Responsibilities Recruits, trains, supervises and appraises staff. Insures accurate and timely time card management for both self and staff. Upholds dress code standards for both self and staff. Uses provided company tools and processes to document performance of staff. Models integrity to staff and treats others with respect. Oversees day-to-day retail operations Signs customers up for the cake club and explains the benefits. Create store plan and schedules within labor budget. Completes all assigned duties within the deadline. Resolves customer issues quickly and delivers appropriate solutions to make customers happy. Manages retail inventory variance as well as timely inventory completion. Responsible for cash variance for both sales and petty cash. Maintains exceptional quality of all products. Utilizes FIFO guidelines and reducing waste. Maintains store cleanliness and appearance. Uses operational tools to insure completion of opening and closing duties. Ensures compliance with health and safety regulations. Follows appropriate slicing guidelines. Provides meaningful feedback for the DM with suggestions for improvement. Focuses on Company Engagement Engages in monthly promotional goals. Asks questions if something is unclear and seeks out opportunities to learn. Completes all required employee training. Sales Focus and Transaction Grown Increases transactions for both bakery and retail products. Coaches employees on sales techniques. Ensures employees adhere to sample schedules. Requirements: High school diploma or GED ServSafe Certification within 60 days of hire or promotion Retail experience

Posted 30+ days ago

Store Manager-logo
Extra Space StorageLibertyville, IL
Accurate Pay Range: $19.00 - $21.00/hr + Monthly Incentive Opportunities The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity. Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . EXTRA Healthy Wellness Program with rewards towards your medical premium . BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Will work bweetn multiple stores in the district. This location is closed on Sundays. Day shift only Standard Operating Hours: 8am to 7pm Your Qualifications 2+ years of customer-facing work experience. Leadership experience preferred but not required. Sale experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. Compensation Starting Pay Range: $19.00 - $21.00 Hourly If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 2 weeks ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Moorhead, MN
Store Manager "You are applying for work with ND Pizza LLC., a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications • Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

F
Francesca's Collections, Inc.Grand Rapids, MI
Location: 350 84th Street SW Byron Center, Michigan 49315 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Boutique Team Leader is the frontline of our field leadership team, responsible for all aspects of our boutique operations including guest experience, talent, and visual merchandising. Through strategizing, coaching, and accountability, you lead and motivate your team to provide an exceptional customer experience and maximize sales. Boutique Team Leader responsibilities include: Guest Experience Cultivate a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Fostering a culture of communication and teamwork, ensuring important boutique & company information reaches all levels of the team. Providing consistent developmental feedback that empowers and motivates your team. Acting as a liaison between the Boutique Team, Field, and Corporate partners. Talent Attracting, recruiting, onboarding, developing, and retaining a high-performing and diverse team. Building bench strength for the boutique by preparing team members for the next level of responsibility. Coaching, training, and developing team members to the behaviors that create success in their roles. Managing performance fairly, consistently, and on an ongoing basis. Establishing open, candid, and trusting professional relationships with team members. Exhibiting a high degree of personal integrity and hiring a trusted, reliable team. Operations & Visual Leading operational excellence through daily boutique operations, managing budgets and boutique inventory, and supporting and enforcing company policies and procedures. Understanding business drivers and how to maximize profitability and ensuring visual and operational standards are met consistently. Creating schedules to deliver a high level of service and maximize sales potential using provided company tools while staying within the allocated payroll hours budget. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available Paid Parental Leave Position Requirements Several years of experience in a specialty retail store leadership role Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique which includes days, nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands our team members contribute to our growth and we invite you to help us continue our success.

Posted 2 weeks ago

D
Duchess ShoppeNewcomerstown, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Store Manager-logo
Tractor SupplyPearisburg, VA
Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. Schedule, organize, and plan daily activities for team members to ensure efficient store operations. Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. Learn how to create a desirable work environment through promotions, recognition, and empowerment. Problem solving and conflict resolution for both team members and customers. Learn sales and profit management - accountable for achieving top and bottom line. Promote a safe and productive work environment Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. Learn the process of organizing merchandise resets to company specifications on a periodic basis. Implementing and sustaining merchandise presentation per company standards. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. Train to do periodic sales forecasting, payroll analysis and budget review. Train on documentation of team member evaluations and corrective action. INVENTORY: Train on managing periodic price changes. Train on communicating inventory needs to buyers and distribution centers. Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. SPECIAL PROJECTS: Learn how to coordinate and conduct special sales events. Train to assist District Manager and other Store Managers in solving district issues and support operational needs. Community involvement. TEAM MEMBER RELATIONS: Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice". Learn how to address team member issues and concerns, working with HR team when necessary. Learn how to assess and develop team members for advancement within the organization. BUDGET/AUDITING Train to be responsible for budgeting and sales forecasting. Learn how to be responsible for auditing store processes. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities Must have valid driver's license if you drive for company business. Process information and merchandise through system and POS Register system. Read, write, and count to accurately complete all documentation. Freely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. Work a minimum of 52 hours per week. Stand and walk for long periods of time often up to four hours straight without a break. Travel to other store locations and to company functions. Working Conditions Normal office working conditions Physical Requirements Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 30+ days ago

Store Manager-logo
EZCORP, Inc.Big Spring, TX
Address: 210 N. Gregg St. Big Spring, Texas 79720 Brand: Cash Pawn Pay range is based on experience from $47,000 to $55,000 We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! In this role, you will lead, coach, and mentor a team of 3 to 10+ Sales Associates while providing outstanding customer service and building strong ongoing relationships with customers. Together you will work with customers to negotiate mutually satisfying agreements regarding pawn and sales transactions. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives. In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance* Competitive Wages Generous Bonus Potential Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan. Our ideal candidate combines an engaging personality and solid leadership, coaching and mentoring skills with strong negotiation talents, and the ability to create a superior customer service experience. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important that you display excellent communication and interpersonal skills. Your specific duties in this role will include: Analyzing reports and profitability statements and providing recommendations and necessary action plans Recruiting, selecting, orienting, and training Team Members while monitoring and appraising their job results Providing ongoing coaching and development to assist Team Members in achieving their performance and career aspirations Ensuring store operational requirements are met by scheduling and assigning Team Members and following up on their work results Ensuring pricing and timely markdowns follow guidelines Securing merchandise by implementing security systems and measures Marketing and displaying merchandise to ensure store standards are met while protecting Team Members and customers by providing a safe and clean store environment Complying with all legal requirements Maintaining operations by initiating, coordinating, and enforcing all program, operational and personnel policies and procedures Job Requirements: High school diploma or GED 1+ years in a management role Ability to offer and describe various solutions and their benefits to the customer Strategic and tactical management skills Ability to pass a criminal background check and drug test Valid driver's license and auto insurance Background of accountability for meeting targets and metrics in a performance-driven environment, a plus Strong marketing and community outreach abilities, a plus Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, a plus Pawn experience, a plus Bilingual, a plus

Posted 2 weeks ago

Studs logo

Store Manager

StudsLas Vegas, NV

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Job Description

Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment-all at an accessible price point.

  • Please Note: The official title for this role will be Studio Manager*

Location: Las Vegas, NV | Reports to: Regional Manager

Salary: $80,000

The Studio Manager oversees all aspects of the Studio, leading a high-performing team and ensuring a best-in-class experience for every Studs customer. You'll manage both the retail and piercing operations of the Studio, driving revenue growth, operational excellence, and a strong team culture.

This is a hands-on leadership role for someone who is passionate about delivering results through people - setting clear expectations, coaching performance, and cultivating an environment where customers and team members alike thrive. You'll be responsible for all aspects of studio performance, from customer experience and compliance to scheduling and staffing, and you'll be the primary point of accountability for the Studio's success.

Key Responsibilities:

Operational Excellence & Revenue

  • Owns the Studio's overall performance, driving revenue growth and achieving sales plans
  • Reviews and analyzes business reporting to identify opportunities and adjust strategies
  • Delegates and oversees divisions of responsibility within the management team; follows up consistently to ensure execution
  • Owns scheduling within labor allocations and ensures payroll accuracy through regular audits
  • Maintains high operational standards, ensuring compliance with piercing procedures, health and safety protocols, and inventory control practices
  • Partners with Piercing Leadership to uphold technical standards, training, and best practices for Piercers in the Studio

Customer Experience

  • Welcomes and educates customers on the unique Studs experience, delivering exceptional service every time
  • Leads by example in service recovery best practices and ensures feedback loops are built into daily operations
  • Monitors Studio reviews and customer feedback, identifying and escalating trends to drive continuous improvement

Leadership & Team Development

  • Builds, develops, and leads a service-driven team including an Assistant Studio Manager, Studio Supervisors, Sales Associates, and Piercers, partnering closely with Piercing Leadership to uphold technical standards and best practices
  • Coaches and provides ongoing feedback to team members, driving professional growth and accountability
  • Creates a strong sense of belonging, collaboration, and trust across the Studio
  • Navigates employee relations thoughtfully and in partnership with cross-functional teams
  • Leads change management initiatives and helps the team adapt effectively to evolving priorities

Requirements:

  • 2+ years of management experience (e.g., Store Manager, General Manager, Studio Manager) in a customer-facing environment; experience with jewelry, piercing, or retail services a plus
  • Proven success leading a team of 7+ employees, including specialized skill roles
  • Available to work 40 hours per week across five shifts, including weekdays and weekends (no overnights)
  • Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
  • Able to handle chemicals safely and follow all relevant health and safety protocols
  • Strong operational and financial acumen with a track record of achieving business goals
  • Brings a positive attitude, ownership mindset, and creative problem-solving approach
  • Highly organized, scrappy when needed, and able to navigate dynamic change using available tools and resources

Benefits & Perks

  • Comprehensive Medical, Dental, and Vision Insurance (including $0 in-network mental health visits)
  • Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP)
  • Voluntary Life Insurance
  • Health and Commuter Tax-Advantaged Accounts
  • 401(k) Retirement Savings Plan
  • Paid Time Off and Paid Safe & Sick Leave Accruals
  • Paid Parental Leave
  • Paid Sabbatical After 4 Years of Service
  • Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!)
  • Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more!

Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Click here for the Studs Privacy Notice for California Applicants.

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