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Store Manager-logo
Store Manager
Adore Me RetailChattanooga, TN
Who we are: Adore Me is a disruptive e-commerce startup revolutionizing the lingerie industry by creating fast-fashion, affordable, inclusive intimates – you could say we're the online Zara of lingerie. Adore Me is ranked #9 on Crain's Fast 50 list of fastest-growing companies in New York, ranked three times on the Inc. 500 list of the fastest-growing private companies in America, including the #2 fastest growing retail company in the U.S. in 2015. Founded in 2012 with the ambition to disrupt the industry to its core. We “ADORE” what we do! We are more than just a team: we're a community of energetic, goal-oriented, creative thinkers and doers. We're dedicated to empowering women, starting with changing the way women think about and shop for lingerie. We do this by following our mission to provide facts, challenging each other to grow and innovate, minding the details, and caring strongly for each other and what we do. We're eccentric but focused; free-spirited, but motivated; purpose driven, but fun; unpretentious, but always pushing ourselves to perform exceptionally. Our rapid growth is a testament to these qualities paired with our constantly nurtured environment of innovation. Adore Me is proud to provide equal opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. Salary Range: $19.00/hour-$26.00/hour About the role: We are looking for a dynamic Assistant Store Manager who will help shape Adore Me's retail footprint. The Assistant Manager will assist the Store Manager lead store sales and operations, training and customer service initiatives. What will you do? Assist the Store Manager in hiring and onboarding store staff. Contribute to the overall vision and sales objectives of the store. Manage employee schedules and ensure attendance and punctuality policies are upheld. Supports a team environment by working with Store Manager to motivate and develop the team. Provide consistent coaching on sales, product and client training in order to ensure the highest level of customer service and sales. Pragmatically solve problems on the go and adapt quickly. Participate in developing and executing best practices. Contribute to a positive atmosphere that is fun, professional, productive, and team-oriented where feedback is encouraged. Display a strong commitment to self-development and growth.

Posted 30+ days ago

Store Manager-logo
Store Manager
Claires BoutiquesDublin, Ohio
Claire's - A Career that's always in style Store Manager Opportunity About the Role As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more Sales and profit: achieving store targets through driving sales Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with +3000 stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! Qualifications - About You High school diploma or equivalent required 1 to 2 years retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Compensation Range: $19.70 - $22.20 Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. *Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com . Only messages sent for this purpose will be considered.

Posted 2 days ago

Store Manager-logo
Store Manager
Adore Me RetailProvidence, RI
About the Store Manager position We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Store manager responsibilities may include supervising assistant store managers. Store Manager responsibilities are: Ensuring that a high level of customer service is being offered Ensuring compliance procedures are being followed Reporting on goods trending, customer needs, budget and profit Implementing effective strategies Advising subordinates of any updates/ procedures Handling severe customer issues Store Manager requirements are: Experience as a Store Manager/Retail Manager Proficient at MS Office , ERP and other applications Good analytical skills Effective communication skills Good negotiation skills BA/BSc in Business, Marketing or a related field

Posted 30+ days ago

Store Manager-logo
Store Manager
STUDSBoston, MA
Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point. * Please Note: The official title for this role will be Studio Manager * Based in Boston, the Studio Manager will oversee all aspects of our Harvard Square Studio, including both piercing services and earring sales. In this position, you'll build and lead a team of service-oriented Managers, Sales Associates, and Piercers in executing complex operational processes and delivering best in-class guest experiences. You will exercise your financial acumen and sound decision making to guide and inspire the team to meet our goals and continually improve processes. This role will report into our Northeast Regional Manager. Salary: $80,000 Key Responsibilities: Accountable for the Studio’s overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for Studio team Analyzes business reporting to identify opportunities in key business metrics and communicates and develop the team’s understanding of each to achieve sales plan Welcomes and educates guests to the unique Studs’ piercing and personalized brand experience Implements ands trains to service recovery best practices and identifies and escalates guest feedback through Studio reviews to improve the overall Studio experience Owns Studio scheduling within labor allocations and audits for payroll accuracy Uses divisions of responsibilities to delegate ownership of work to the management team, and follows-up routinely to ensure completion Be well-versed in the piercing operating procedures to ensure guest experience, work safety, and record keeping standards are met Prioritizes Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures Creates a sense of belonging and strong team morale through trust and collaboration Owns recruiting, ensures successful onboarding via training, and leverages coaching and feedback to continually develop a diverse Studio team Navigates employee relations thoughtfully and timely with cross-functional partnership Requirements: Experience: 2 years of comparable Manager experience (Store Manager, General Manager, Studio Manager); experience with jewelry, piercing, retail services or services is a plus Availability: 40 hours per week across five shifts, inclusive of weekdays and weekends (no overnights!) Comfortable standing for extended periods of time up to 8+ hours Able to lift, carry, and move at least 20 lbs Must be able to handle chemicals safely Leader in change management with proven expertise in effectively managing and developing a team of 7+ employees; experience with specialized skill employees preferred Driven, creative problem solver that consistently acts with integrity and speaks up Owner’s mindset, with the ability to approach feedback and problems with a positive attitude  Ability to be scrappy, organized, and navigate dynamic change by leveraging tools and resources creatively  Benefits & Perks Comprehensive medical, dental, and vision insurance, including $0 in-network mental health visits, commuter benefits and 401k HSA (Health Savings Account) or FSA (Flexible Spending Account) Up to $100 of Monthly Lifestyle Spending Account for wellness-related expenses Additional mental health resources such as Talkspace and Ginger Gender affirmation support services, EAP sessions and work/life resources  Ample paid time off including three months of paid family leave for all full-time retail employees (biological, adoptive, and foster parents are all eligible) to support a healthy work/life balance  2 weeks paid sabbatical after four years of full-time service Ongoing learning & development, opportunities for upward mobility, performance reviews, and consistent coaching to help you grow professionally Discounts on piercings and products (we’ve got your friends and family covered too!) Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards and extended life insurance   Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form. Click here for the Studs Privacy Notice for California Applicants.

Posted 30+ days ago

Store Manager-logo
Store Manager
STUDSCanoga Park, CA
Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point. * Please Note: The official title for this role will be Studio Manager * Location: Canoga Park, CA | Reports to: Regional Manager Salary: $80,000   The Studio Manager oversees all aspects of the Studio, leading a high-performing team and ensuring a best-in-class experience for every Studs customer. You’ll manage both the retail and piercing operations of the Studio, driving revenue growth, operational excellence, and a strong team culture. This is a hands-on leadership role for someone who is passionate about delivering results through people — setting clear expectations, coaching performance, and cultivating an environment where customers and team members alike thrive. You’ll be responsible for all aspects of studio performance, from customer experience and compliance to scheduling and staffing, and you’ll be the primary point of accountability for the Studio’s success.   Key Responsibilities: Operational Excellence & Revenue Owns the Studio’s overall performance, driving revenue growth and achieving sales plans Reviews and analyzes business reporting to identify opportunities and adjust strategies Delegates and oversees divisions of responsibility within the management team; follows up consistently to ensure execution Owns scheduling within labor allocations and ensures payroll accuracy through regular audits Maintains high operational standards, ensuring compliance with piercing procedures, health and safety protocols, and inventory control practices Partners with Piercing Leadership to uphold technical standards, training, and best practices for Piercers in the Studio   Customer Experience Welcomes and educates customers on the unique Studs experience, delivering exceptional service every time Leads by example in service recovery best practices and ensures feedback loops are built into daily operations Monitors Studio reviews and customer feedback, identifying and escalating trends to drive continuous improvement   Leadership & Team Development Builds, develops, and leads a service-driven team including an Assistant Studio Manager, Studio Supervisors, Sales Associates, and Piercers, partnering closely with Piercing Leadership to uphold technical standards and best practices Coaches and provides ongoing feedback to team members, driving professional growth and accountability Creates a strong sense of belonging, collaboration, and trust across the Studio Navigates employee relations thoughtfully and in partnership with cross-functional teams Leads change management initiatives and helps the team adapt effectively to evolving priorities   Requirements: 2+ years of management experience (e.g., Store Manager, General Manager, Studio Manager) in a customer-facing environment; experience with jewelry, piercing, or retail services a plus Proven success leading a team of 7+ employees, including specialized skill roles Available to work 40 hours per week across five shifts, including weekdays and weekends (no overnights) Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs Able to handle chemicals safely and follow all relevant health and safety protocols Strong operational and financial acumen with a track record of achieving business goals Brings a positive attitude, ownership mindset, and creative problem-solving approach Highly organized, scrappy when needed, and able to navigate dynamic change using available tools and resources   Benefits & Perks Comprehensive medical, dental, and vision insurance, including $0 in-network mental health visits, commuter benefits and 401k HSA (Health Savings Account) or FSA (Flexible Spending Account) Up to $100 of Monthly Lifestyle Spending Account for wellness-related expenses Additional mental health resources such as Talkspace and Ginger Gender affirmation support services, EAP sessions and work/life resources  Ample paid time off including three months of paid family leave for all full-time retail employees (biological, adoptive, and foster parents are all eligible) to support a healthy work/life balance  2 weeks paid sabbatical after four years of full-time service Ongoing learning & development, opportunities for upward mobility, performance reviews, and consistent coaching to help you grow professionally Discounts on piercings and products (we’ve got your friends and family covered too!) Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards and extended life insurance Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please e-mail peopleteam@studs.com. Click here for the Studs Privacy Notice for California Applicants. Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form. Click here for the Studs Privacy Notice for California Applicants.

Posted 3 weeks ago

Store Manager-logo
Store Manager
Five Below, Inc.Houston, TX
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Build a Culture of Working Back from the Customer Lead a growth-oriented sales culture to achieve store business performance results. Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. Anticipate the needs of the customer and create an amazing store environment. Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. Develop a High Performing Crew Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time. Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. Inspire accountability by providing training, coaching, and consistent feedback to your team. Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports. Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters. Maintain an environment that is safe for your customers and crew. Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent. Foster career growth through individual development planning and performance coaching. Develop a peer network internally and externally to build strong recruitment and succession planning for your store. Drive a Consistent Business Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. Balance competing priorities with a recognition of what is critical. Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability. Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. Oversee successful receiving and ensure stocking procedures are properly followed and maintained. Ensure the execution of physical inventory and compliance with company data integrity processes. Assure that merchandise flow meets company set standards and closely monitor sell through. Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room. Ensure compliance with all the Five Below Standard Operating Procedures (SOP). Review all corporate communications and prioritizes/plans accordingly. Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws. Perform other duties as assigned, including services. The Five Below Way Wow our customers: Put the customer first and make a difference in people's lives. Unleash your passion: Check your ego at the door and do what you say you will do. Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same. Achieve the Impossible: Set the bar high for self and team and outperform expectations. Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts. QUALIFICATIONS High School Graduate or equivalent Minimum 3 years of management experience preferred Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Salary Pay Range: $52,500.00 - $66,300.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 4 days ago

Store Manager-logo
Store Manager
Las Vegas PetroleumEdgerton, KS
Las Vegas Petroleum is on the lookout for a motivated and results-driven Store Manager to join our spirited team. As a key decision-maker within our growing network of convenience stores and gas stations in the vibrant Las Vegas Metro area, you will be responsible for driving store operations while ensuring our customers receive the highest quality of service. Job Overview: The Store Manager will be at the helm of daily operations, leading a team dedicated to creating an exceptional shopping experience for our customers. You will be expected to implement business strategies that promote sales, profitability, and a positive environment for both customers and employees. Key Responsibilities: Direct daily store operations and supervise the staff. Ensure optimal inventory levels, conduct regular stock checks, and handle ordering. Provide outstanding customer service and resolve any customer issues promptly. Analyze sales data and performance metrics to achieve revenue goals. Training and onboarding of new employees, along with ongoing staff development. Maintain cleanliness and organization throughout the store. Implement marketing initiatives to drive store promotions and events. Ensure compliance with health and safety regulations. If you’re ready to take your management career to the next level and help us elevate the Las Vegas Petroleum experience, we encourage you to apply now! Requirements Minimum of 3 years of experience in retail management or a related field. Strong leadership and team management abilities. Exceptional customer service skills with a focus on creating a welcoming atmosphere. Ability to analyze financial reports and sales data. Effective communication skills to interact with staff and customers. Strong organizational skills and attention to detail. Familiarity with inventory control and loss prevention strategies. Ability to work flexible hours, including nights, weekends, and holidays. Physical Requirements: Must be able to stand for long periods and lift items up to 50 pounds. Must be able to perform various physical tasks related to store management and customer service. Benefits Competitive salary based on experience. Comprehensive health, dental, and vision benefits. Opportunities for career growth and development within an expanding company. 401K.

Posted 30+ days ago

Store Manager-logo
Store Manager
The Normal BrandBirmingham, AL
The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our brick-and-mortar store in Birmingham and we want a hard working, personable, goal-oriented Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential. Responsibilities “Our goal is to make peoples’ day better, sell clothes, and have FUN!” Inspire, develop, and lead team to drive and excellent customer experience and revenue Manage revenue, and payroll Recruit, hire, and retain store team  Implement high customer service standards throughout the store and team Create, maintain relationships with our guests Encourage suggestive selling to maximize revenue Monitor inventory levels and communicate specific replenishment needs to HQ Maintain a clean store and merchandise to Normal standards Gives constructive feedback to District Leader on all aspects of the business Mentor, develop team through clear communication Make a schedule that is adequately and efficiently staffed to business needs Educate and train team on product knowledge Participate in weekly calls with peers and District Leader Embrace an environment that is respectful in communication Responsible for securing store Requirements 5+ years retail apparel management experience Eager to learn through feedback and solve problems in a fast-paced environment Proficient communication skills with HQ and store team- verbal and written Strategic Thinking and Planning skills  Self-starter Independent, goal oriented, data driven, competitive, and positive energy Inventory integrity Time management and merchandising abilities People person - approachable, friendly Proficiency with Microsoft Word, Excel and Google Drive Ability to adapt quickly to new systems and processes Change agent Flexible availability, nights, weekends and holidays What will make you stand out Multi-unit Store Manager 6+ years of retail management experience Fashion/apparel industry experience Passion for making people happy Proficiency with Shopify and Shopify POS Strong integrity Excellent fashion sense Self- Awareness Experience as an apparel buyer Benefits Paid salary, bi-weekly Bonus opportunities Employee Discount Health, dental, vision benefits available 401k Please submit a cover letter along with your resume. Job Types: Full-time

Posted 30+ days ago

Store Manager-logo
Store Manager
SézaneAustin, TX
"Ten years ago, I dared to imagine the first French fashion brand to be born online... Les Composantes, which has since become Sézane. My priorities haven't changed since then: to innovate and to put people, creativity, quality and service at the heart of everything we do." - Morgane Sezalory, Founder & CEO. To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Specifically, as we grow in North America, we are seeking entrepreneurial self-starters who are comfortable working independently and across time zones and cultures to bring the Sézane magic to the States. More about Sézane: http://www.sezane.com // http://www.facebook.com/sezaneparis // http://instagram.com/sezane We are looking for ambassadors to help us write our next chapter in the US. As part of Sézane, you will be expected to help develop the brand with enthusiasm, dedication, and style. Your job will be to ensure that each client’s experience is exceptional and memorable and that our brand ethos is communicated with empathy and heart. Key Responsibilities Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures. Manage, train and motivate shop team (assist with hiring and recruitment process) Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.) Be accountable for Shop budgets and financial targets while identifying and seizing opportunities for growth. Driving business performance Monitor performance to propose commercial action plans to maximize sales + minimize costs Monitor operational expenses and responsible for supply management Develop open relationships and collaborate transversally with Paris HQ team Operations Follow up on retail excellence programs Liaise with internal & external partners to solve issues related but not limited to: deliveries, stock, IT, maintenance, security Ensure quality of internal control and inventory management (inventory, cash management, internal procedures) Plan and execute store events, off-site activations and partnerships Team Management Coach staff and motivate teams to achieve the best customer service and financial growth Conduct full appraisals with direct reports / clear objectives to the retail team Participate in recruitment, store organization, team development and general HR needs Clienteling Ensure strong client mindset within the team and obsession for client satisfaction Develop deep understanding of client base and support in local initiatives to grow / increase loyalty of local clients Requirements • Motivated, proactive and positive attitude • Autonomous, agile, entrepreneurial, result driven • Ability to adapt to become a strong brand ambassador • Strong managerial skills (5 to 7 years of retail management) and business sense • Experience in a luxury or fast-paced retail environment preferred • Excellent communications and team management skills • French speaking is a plus  Job Type: Full-time

Posted 30+ days ago

Store Manager-logo
Store Manager
Blank StreetBoston, MA
About Blank Street At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy. What's Brewing… Cafe Managers are integral to the success of Blank Street by taking full ownership of their four walls. Cafe Managers are accountable for training all team members, leading from the front on facilities, product and customer service expectations, conducting proper inventory management, practicing effective performance management of team members, hiring and developing great talent, business growth and improvement. Cafe Managers may also support light project work directed at growing the overall business and their individual skills. Our Values Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful. Move as One: We value people who strive to be the best team player, not individual stars. “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful. What you'll own: People - Deeply care for and coach your team Create a motivating and engaging culture in your team Consistently celebrate, train, coach and mentor your team Step in to cover scheduling gaps or time off in the store schedule Create and publish staff schedules according to state and local labor laws Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time Recruit super star talent in collaboration with the People Team Oversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where needed Ensure coffee accreditations are handled on time for new employees in line with company standards Work to maintain the very best team engagement scores Product - Execute our product mix flawlessly Be a brand ambassador - have a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammates, inspiring them to fall in love with Blank Street Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products Physical Space - Ensure true operational and brand excellence Ensure the safety, cleanliness and presentation of your location in line with company policies Promote an environment that is set up for success by solving any facilities, maintenance, and pest control issues quickly and efficiently Maintain operational excellence achieving company standard scores and above via our auditing platform Performance - Be the best at what you do Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty Motivate your team to provide exceptional service Celebrate positive customer feedback and investigate negative comments to ensure we are listening and adjusting where necessary Be a champion of your store’s financial performance and peak business throughput Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve Look for ways to continuously develop your leadership, training and coaching skills Stay current on company tools, processes and communication Collaborate with other Managers across Blank Street to share best practices and build community Attend all trainings and department meetings designed to support your development or performance What you'll bring 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands Experience hiring, developing and managing hospitality teams Experience managing inventory and supply chain ordering Love for coffee and customer service Experience working in a unionized environment is a plus Strong knowledge of specialty coffee, espresso and equipment is a must Strong decision making and multi-taking skills Strong interpersonal communication skills Availability Requirements: Full Time: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Perks: $62,500 - $72,000 annual salary Blank Street, in good faith, believes that the posted salary range is accurate for this role in Boston at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. Quarterly bonus program   Medical, Dental, and Vision coverage Paid sick time Paid Time off + Company holidays A whole lot of Blank Street swag & coffee

Posted 30+ days ago

Store Manager-logo
Store Manager
Club MonacoChestnut Hill, MA
Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Overview The Store Manager contributes to the successful financial growth of the company by ensuring customer service and visual standards exceed expectations, operational integrity in how we operate, and development and promotability of our talent. The store manager is responsible for the overall results of a single store location. Responsibilities Leadership Attributes Deliver continuous performance feedback and necessary training to store management and sales associates to assist them in meeting their current and future position requirements Foster a positive team environment by empowering members to participate and cooperate on store initiatives Drive employee engagement through consistent recognition and providing training to improve on performance Innovative and entrepreneurial mindset to utilize all tools/support available within framework of business and develop creative approaches to drive topline results Provide department insight related to the customer experience and communicates information to district team and corporate office Customer Experience Ensure customer service levels are met and exceeded beyond expectations at every opportunity Lead productive customer experience manager segments by facilitating an energized pace, positive service environment, and team development Ensure that customer and employee experience are prioritized over workload or tasking Motivate and coach store team to achieve personal and store sales goals Monitor sales floor and zone coverage to drive sales and maintain customer focus Build repeat business by ensuring all client program tools and strategies around data capture, outreach, and follow up are consistently executed Ensure store teams receive customer service & product knowledge training to strengthen selling skills Model and ensure dress code compliance Achieve personal SPH goals* People & Development Recruit quality high level management candidates Contribute to long term growth by minimizing turnover, recruiting high level candidates as needed, & maintaining and developing a store team of managers and service associates able to meet service and sales goals Ensure management and service associates clearly understand and meet job expectations Schedule and facilitate training sessions where needed to develop individual and overall team skills and abilities Coach and mentor staff to achieve optimal results including succession planning for current and future positions. Lead new hire on-boarding and training Visual Presentation/Store Maintenance Ensure store meets visual merchandising and maintenance standards Ensure brand Integrity is reflected to the customer through enhancements in presentation, product, and people Train and support store team in the planning and supervision of store flips and regular merchandising needs Ensure store works to merchandising/flip calendars Provide necessary feedback to the corporate office and field visual teams to drive the business through visual merchandising opportunities Foster effective partnership with respective District/Visual/Regional visual manager to align on company initiatives Financial Lead the stores’ business planning process Achieve or exceed financial plans through effective planning and management Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals Ensure disciplined control of all store expenses including payroll, supplies, and other controllable expenses Inventory Management To contribute to company growth through inventory management and the achievement of appropriate gross margin & return on investments Maximize on hand inventory by focusing on selling what we own today and actively communicating inventory needs Train managers and sales associates in inventory management and supervise physical inventory count Train, coach and audit store team regularly to ensure timelines and expectations are being met around markdown execution, promotional set up, merchandising direction, damage processing, consolidations and overall operational standards Ensure operational integrity & asset protection compliance in day to day operations & practices Skills and Requirements Requires 3+ years store management experience Computer proficiency with MS Office; Outlook, Excel, Word Excellent interpersonal skills supporting a team environment Excellent English communication - verbal and written Excellent time management/project skills Strong planning and organizational skills with a sense of priority for deadlines and attention to detail Physical Demands: Hours/days of work can be varied due to the demands of the business Must be able to work shift standing and walking and able to lift approx. 20 lbs. Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions

Posted 30+ days ago

Store Manager-logo
Store Manager
MejuriTysons, VA
Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.   As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.   We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team. The Role:   As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the District Manager, you will drive the growth and awareness of Mejuri in your store and market. You are passionate about leading teams and recognize the importance of leading by example, building motivation, and creating an environment that demonstrates the Mejuri values. You are the ultimate ambassador of the Mejuri brand; accountable for creating a highly productive store environment in which we exceed customer expectations, and create an engaging and inclusive environment where employees are motivated and supported to do their best. You reflect and celebrate milestones with your team and are focused on how to continue to grow & develop your team members focused on a high level of engagement. You will manage and provide oversight of all aspects of profit, people, and process  within your store, partnering with People Operations, Retail Operations, Marketing and Merchandising departments to exceed targets. Revenue & Profitability : Responsible for the financial health and profitability of your store, driving revenue and exceeding targets.  Responsible for managing store’s spend & seeks opportunities to minimize costs. Review and monitor daily, weekly, monthly business and people results and create strategic plans in partnership with the District Manager to achieve ideal targets.  Support store team in setting and achieving KPI goals, by driving a culture of performance, cost awareness and accountability. Develop the required business acumen to analyze results and plan & execute for improvement.  Responsible for mitigating risk within store, identifying and resolving all gaps or roadblocks to profitability & protecting our assets including internal & external theft, inventory accuracy & shrink.  Form partnership & provide regular feedback to the Visual Merchandising team to ensure all locations have the correct assortment, depth & breadth, designed to drive profitability & sales. People: Ensure that we have the right people in the right positions at the right time and in the right quantities across your store Validate and participate in the sourcing, assessment, and selection of talent to build the infrastructure necessary to sustain and grow our scaling business  Validate and participate in the successful integration and onboarding of new talent to our store Validate the regular and accurate assessment of our people against performance review criteria and KPIs. Build healthy relationships with our people and establish a positive and engaging work environment. Ensure that store schedules are supported with high quality and accurate inputs and uphold the standards of responsible live-week management Nurture a sustainable talent pipeline by providing store teams access to learning opportunities to prepare them for success in both current, and future, opportunities  Validate and uphold the Mejuri compensation philosophy, ensuring that employees are compensated appropriately for their performance  Validate that high performing employees are retained and low performing employees are amicably exited. Adhere to and validate our compliance practices and partner with People Operations to resolve escalations as they arise Customer Experience: Lead by example and validate the quality of the in-store customer experience by communicating,training, and upholding expectations on the team on Mejuri’s Steps of Selling.  Provide in-store coaching to staff & Assistant Store Manager, working alongside them to demonstrate best practices in hosting, customer service and product knowledge. Lead and validate  client strategy to build lasting relationships with existing customers and drive new customer acquisition.   Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings. Brand: Act as an ambassador of Mejuri’s culture and values within and outside the company.  Identify opportunities for marketing initiatives to drive new & repeat customers and community engagement at the store level.  Partner with Marketing & Store Services teams to host 1 event per quarter at each store location (including Fine Crew & Piercing events).  Identify opportunities to build and maintain relationships within local communities to drive brand awareness. Operations: Responsible for providing day-to-day support to store team to ensure all objectives are achieved, operational, brand and product standards are maintained & store teams are set up for success. Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve. Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed. Champion best practices and execute the maintenance of all store functions ensuring locations are able to operate seamlessly, on time and achieve the desired objectives & KPIs What you'll bring to the team: Experience in high volume store in retail. Understanding of local market and requirements relevant to new store openings. Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments. Demonstrated understanding of service excellence in a consumer environment. Excellent communication skills. Deep local knowledge and informed of trends in retail, you’re well connected, and you know how to navigate and grow your network to get the introductions you need. Desire to work in a fast paced, entrepreneurial environment –you understand the importance of experimentation and iteration. Bonus: you’ve opened a store from scratch. Bonus: you’ve worked at a start-up or fast growing company. Benefits at Mejuri: Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support. Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees. Semi-annual performance reviews. A generous product discount! #LI-Onsite At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Our values are: RAISE THE BAR | Stay Curious, Share/Seek Feedback and Strive for Excellence CUSTOMER OBSESSED | Get Close to the Customer and prioritize them in our decisions EMPOWERED OWNERS | Treat the company like your own and take initiative  FIND A WAY| Seek simple, creative solutions, and act fast DRIVE RESULTS | Be clear on your goals and be relentless in achieving them  TEAM FIRST | Value team success over personal Ego  Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.   Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.    

Posted 1 week ago

Store Manager Store 6188 Store Manager-logo
Store Manager Store 6188 Store Manager
Claire's AccessoriesPoughkeepsie, NY
Claire's- A Career that's always in style Store Manager Opportunity About the Role As Store Manager, your core area of responsibilities will be: Sales and profit- Achieving store targets through driving sales and more Sales and profit: achieving store targets through driving sales Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with +3000 stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! Qualifications- About You High school diploma or equivalent required 1 to 2 years retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Compensation Range: $24.50 - $27.00 Claire's is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Posted 6 days ago

Store Manager Store 6188 Store Manager-logo
Store Manager Store 6188 Store Manager
Claires BoutiquesPoughkeepsie, New York
Claire's - A Career that's always in style Store Manager Opportunity About the Role As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more Sales and profit: achieving store targets through driving sales Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with +3000 stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! Qualifications - About You High school diploma or equivalent required 1 to 2 years retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Compensation Range: $24.50 - $27.00 Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. *Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com . Only messages sent for this purpose will be considered.

Posted 6 days ago

Hiring Event! Store Manager & Assistant Store Manager 06.12.25-logo
Hiring Event! Store Manager & Assistant Store Manager 06.12.25
Extra Space StorageKent, WA
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Event Details: Date: Thursday, June 12th 2025 Time: 10:00 AM - 5:00 PM (Lunch break from 2:00 PM - 2:45 PM) Location: 15610 SE 272nd Street Kent, WA 98042 Link to RSVP: _gcl_au MTY1Mjk3MjEwNy4xNzQ3MjU1NzQy _ga MTA2MzgyMjcxNS4xNjk4MTg3NjUy _ga_5KTMMETCF4 czE3NDk1MDk3NjYkbzIwMyRnMSR0MTc0OTUxMDc4NCRqNTgkbDAkaDA">https://intsignup.indeed.com/interview/56911f10-475c-4cbd-b1f3-9027f06ec5a1?_gl=1*1oiv7gf _gcl_au MTY1Mjk3MjEwNy4xNzQ3MjU1NzQy _ga MTA2MzgyMjcxNS4xNjk4MTg3NjUy _ga_5KTMMETCF4 czE3NDk1MDk3NjYkbzIwMyRnMSR0MTc0OTUxMDc4NCRqNTgkbDAkaDA. What to Bring: Please bring a copy of your resume Dress Code: Casual (come as you are, but please be presentable) Pay Range: Store Manager- $22.00-$24.00 per hour plus monthly incentive opportunities. Assistant Store Manager- $19.00-$23.00 per hour plus monthly incentive opportunities. Assistant Store Manager Locations: Extra Space Storage: 1802 A St SE, Auburn, WA 98002 Extra Space Storage: 11024 SE 208th St, Kent, WA 98031 Extra Space Storage: 30402 132nd Ave SE, Auburn, WA 98092 Extra Space Storage: 29817 Pacific Hwy S, Federal Way, WA 98003 Store Manager Locations: Extra Space Storage: 1561 W Armory Way, Seattle, WA 98119 Extra Space Storage: 13822 31st Ave W, Lynnwood, WA 98087 Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. Compensation Starting Pay Range: $16.67 - $22.23 Hourly If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 3 days ago

Full Time Assistant Store Manager (Store 4800)-logo
Full Time Assistant Store Manager (Store 4800)
GameStopLansing, Michigan
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Compensation: $15.23 - $19.23

Posted 6 days ago

Full Time Assistant Store Manager (Store 5443)-logo
Full Time Assistant Store Manager (Store 5443)
GameStopStoughton, Massachusetts
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives . Pay: $17.75 - $21.75

Posted 6 days ago

ASSISTANT STORE MANAGER - Store 615-logo
ASSISTANT STORE MANAGER - Store 615
United Dairy FarmersColumbus, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hr - $16.75/hr Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 30+ days ago

ASSISTANT STORE MANAGER - Store 245-logo
ASSISTANT STORE MANAGER - Store 245
United Dairy FarmersTrenton, Ohio
Position Title: Assistant Manager Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $14.75/hr - $16.75/hr Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: · Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants. · Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor. · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 3 weeks ago

Full Time Assistant Store Manager (Store 0940)-logo
Full Time Assistant Store Manager (Store 0940)
GameStopWalker, Michigan
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Compensation: $15.23 - $19.23

Posted 3 days ago

Adore Me Retail logo
Store Manager
Adore Me RetailChattanooga, TN
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Job Description

Who we are:

Adore Me is a disruptive e-commerce startup revolutionizing the lingerie industry by creating fast-fashion, affordable, inclusive intimates – you could say we're the online Zara of lingerie.

Adore Me is ranked #9 on Crain's Fast 50 list of fastest-growing companies in New York, ranked three times on the Inc. 500 list of the fastest-growing private companies in America, including the #2 fastest growing retail company in the U.S. in 2015. Founded in 2012 with the ambition to disrupt the industry to its core.

We “ADORE” what we do!

We are more than just a team: we're a community of energetic, goal-oriented, creative thinkers and doers. We're dedicated to empowering women, starting with changing the way women think about and shop for lingerie. We do this by following our mission to provide facts, challenging each other to grow and innovate, minding the details, and caring strongly for each other and what we do.

We're eccentric but focused; free-spirited, but motivated; purpose driven, but fun; unpretentious, but always pushing ourselves to perform exceptionally. Our rapid growth is a testament to these qualities paired with our constantly nurtured environment of innovation.

Adore Me is proud to provide equal opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Salary Range: $19.00/hour-$26.00/hour

About the role:

We are looking for a dynamic Assistant Store Manager who will help shape Adore Me's retail footprint. The Assistant Manager will assist the Store Manager lead store sales and operations, training and customer service initiatives.

What will you do?

  • Assist the Store Manager in hiring and onboarding store staff.
  • Contribute to the overall vision and sales objectives of the store.
  • Manage employee schedules and ensure attendance and punctuality policies are upheld.
  • Supports a team environment by working with Store Manager to motivate and develop the team.
  • Provide consistent coaching on sales, product and client training in order to ensure the highest level of customer service and sales.
  • Pragmatically solve problems on the go and adapt quickly.
  • Participate in developing and executing best practices.
  • Contribute to a positive atmosphere that is fun, professional, productive, and team-oriented where feedback is encouraged.
  • Display a strong commitment to self-development and growth.