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Retail Store Manager In Training-logo
Retail Store Manager In Training
Goodwill of Central & Northern ArizonaPeoria, Arizona
3514 W Peoria Ave Phoenix Arizona, 85029, +1 (602) 6981925 Starting Pay: $60,000.00 Annual Position Description: Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Maintains regular and consistent in-person attendance. Serves as a Goodwill ambassador to the community. Transfers to different stores at any given moment due to business needs. Covers shifts at different stores at any moment due to business needs. Ensures that all Team Members are well-trained and fulfill their duties and responsibilities. Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing. Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals. Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance. Ensures that Team Members are operating per company standards and procedures. Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes. Transfers to different stores at any time due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma or equivalent Two years’ work experience in Retail Management, preferably thrift One-year customer service experience Proficient in Microsoft Office Suite Valid drivers’ license and clean MVR Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website ( https://www.cisa.gov/be-cyber-smart/campaign ) to learn how to report it.

Posted 6 days ago

Retail Store Manager-maurices-logo
Retail Store Manager-maurices
MauricesorporatedOlympia, Washington
Brand Overview: As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values. Ready to apply? We currently have an opportunity for a Retail Store Manager-maurices to join our team located at our Store 2096-Westfield Capitl Mall-maurices-Olympia, WA 98502. Ready to help bring feel good fashion for real life™ to hometowns across North America? We’re looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we’ve helped women look and feel their best every day — making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: What you’ll do: Being a maurices full-time retail store manager means that you’ll get the opportunity to lead a team of talented associates to create an unforgettable experience that leaves our customers looking and feeling their best. This role builds and supervises a high-performance team of 8-20, including 3-4 members of management. Key responsibilities include: Inspiring and directing a team focused on customer obsession and driving and achieving goals (sales, loyalty, talent) Leading talent selection, associate development, onboarding, training and retention Managing the omni-channel business through visual presentation, sound operational practices and manage store expenses Connecting with the community to increase awareness Driving new ideas, sharing information with others, and creating solutions What you’ll get in return: A growth-minded atmosphere, positive and supported environment A flexible work schedule Ability to influence a team and implement growth strategy Career Development opportunities Occasions to encourage connecting and actively participating in community events A 40% discount Well-rounded benefits offering, including mental, physical and health resources Position Requirements: Store Manager candidates are skilled individuals with: Previous management experience, required. Specialty retail store management experience, preferred Proven ability to identify and develop talent and influence a positive team atmosphere Ability to make sound decisions, take action, and achieve results Computer Proficiency, necessary Availability to work day, evening, and weekend hours The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential – maurices is an equal opportunity employer. Pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. Store Leader: $26.32 - $31.89 Location: Store 2096-Westfield Capitl Mall-maurices-Olympia, WA 98502 Position Type: Regular/Full time Pay Range: Hourly: $26.32 - $31.89 Benefits Overivew: https://www.maurices.com/benefits Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Posted 30+ days ago

Assistant Store Manager 1A-logo
Assistant Store Manager 1A
Goodwill BrandMocksville, North Carolina
Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org . JOB DESCRIPTION: Our Retail Assistant Managers lead by example through fair delegation and hands-on work in every store area. They demonstrate a commitment to friendly customer service and team work. They show integrity, following company guidelines in letter and spirit. They hold associates and self accountable for meeting company goal, treating all staff with respect and fairness. They show integrity and resourcefulness and enjoy a varied and very fast-paced environment. Retail Assistant Managers will be responsible for the following duties: Ensuring that production goals are met by staff. Creating a positive store environment for staff and customers. Payroll/timekeeping Assisting in ensuring production goals and sales goals are met. Closing store, reconciling cash with daily sales reports and securing facility for night. Cash register/customer service. Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.) Hanging/Inspecting/Tagging textile & clothing in a production style setting. EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Requires three or more years of retail experience plus experience in a supervisory role. Prefer experience as a key holder HOURS: Stores are open M-Sat from 10am-8pm and open at 1pm on Sundays. PAY: $17.21 EOE: E-Verify Employer

Posted 6 days ago

Store Manager - Newbury-logo
Store Manager - Newbury
Chip CityBoston, Massachusetts
About Us: At Chip City, we bake joy daily! We specialize in creating ooey-gooey, freshly baked cookies and providing an exceptional customer experience. As a growing company, we are looking for passionate, energetic leaders to join our team. Job Summary: As the Store Manager at Chip City, you’ll be the heartbeat of our cookie shop! You’ll lead a team of awesome cookie enthusiasts, ensuring every customer leaves with a smile and a sweet treat. From overseeing daily operations to making sure our cookies are always fresh and delicious, you’ll create a fun, welcoming environment where both customers and team members thrive. If you love cookies, people, and making a difference, this is the perfect role for you! Responsibilities: Lead and inspire your amazing team of Counter Staff and Shift Leaders to achieve sales goals Recruit, hire, train, and mentor our new hires to ensure they perform at their best and follow our high company’s standards Make sure every customer walks away happy, handling any questions or issues with care and kindness Supervise the baking process to ensure we follow the standard operating procedures and meet our high quality standards Take care of the numbers, including sales reporting, payroll, and making sure we stay on budget Oversee daily operations by handling staff schedules, payroll, ordering supplies, managing inventory, and making sure every customer gets top-notch service Ensure the store is sparkling clean, cozy, and follows all safety and food standards Regularly check equipment and work areas to keep things clean, safe, and up to our sanitation standards Create a positive, team-first atmosphere that’s fun for everyone—both customers and employees Qualifications: High school diploma or equivalent required 1+ years of retail or food service experience in a leadership or supervisory role Excellent leadership and communication skills, with the ability to effectively motivate and coach team members Ability to work efficiently in a fast-paced environment and adapt to changing priorities Detail-oriented with a focus on maintaining quality and consistency in product output Understanding of food safety regulations and willingness to enforce sanitation standards Food Protection Certification preferred or willingness to obtain (where required). Flexibility to work mornings, nights, weekends, and holidays as needed. Successful completion of on-the-job training. Physical Requirements: Ability to navigate a bakery, stockroom, and office spaces, with the capability to lift up to 30 lbs., with or without reasonable accommodation. Capability to work in a commercial oven's high-temperature environment. Ability to withstand extended periods of standing. Benefits + Perks: Medical, Dental, and Vision insurance plans Up to 10 days of Paid Time Off (PTO) 401(k) Retirement Plan Free shift cookie and beverage 50% Off employee discount Commuter benefits with pre-tax savings Pay Range: $25.00 - $27.00 per hour

Posted 30+ days ago

Assistant Store Manager-logo
Assistant Store Manager
UA BrandsGoodlettsville, Tennessee
ABOUT UA/UNIFORM ADVANTAGE BRANDS For over 35 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and community support . Our strong values and unique culture are built on collaborating not merely as coworkers, but as family and friends. From the beginning, we provide candidates an authentic look into how UA Brands embraces their skills and perspectives, all in ways that continue to set us apart. ABOUT THE ROLE Be an Assistant Store Manager for Uniform Advantage / UA Brands in Goodlettsville, TN. We help nurses, therapists, veterinarians and other healthcare professionals feel comfortable and look great as they work miracles large and small. This is your chance to be hero adjacent – thinking big on strategic goals and managing the day-to-day operations of our retail store. Building relationships with customers and your team, providing exceptional service, generating sales and growing the business. HERE’S THE GOOD STUFF Competitive hourly base pay. $250 bonus for referring a friend to work at Uniform Advantage Full-timers work 40 hours per week WHAT YOU’LL DO Go above and beyond to serve the customer Be a terrific team leader: motivate, coach and mentor, set and communicate goals, recognize great work and ways to improve – always with fairness and consistency Collaborate with the Store Manager to ensure sales goals are met Keep up with the day-to-day: managing employees, and keeping the store clean and stocked Assist with keeping an eye on the bottom line: control expenses and follow Loss Prevention directives Identify and communicate business concerns to Store Manager and be an active problem solver Travel locally to visit key accounts, find new customers and make bank deposits OUR “MUST HAVES” Supervisory skills, including strong organizational and professional communications Self-starter: detail-oriented and eager to follow through promptly Multi-tasker: handle multiple customers and projects at once Windows savvy: training on internal POS will be provided Intermediate-level Microsoft Office proficiency (knowledge of Excel a plus), 40+ wpm typing speed Flexibility to accommodate opening or closing shifts Successful completion of criminal background check and online assessment A valid driver’s license and active auto insurance IT’S A PHYSICAL JOB Walk and stand for long periods of time Use hands and arms to reach for and handle merchandise, boxes, cleaning supplies and other items Sit, climb, balance, stoop, kneel, crouch or crawl Lift, push and/or pull up to 40 pounds Safety measures to help protect staff and customers through COVID-19 Occasionally work offsite at “pop-up” stores at client hospitals or offices Plenty of benefits too. UA BRANDS offers a full range of benefits allowing you the opportunity to customize a benefits package that addresses both your health and financial needs. Flexible scheduling Medical, Dental, Vision, and Pharmacy Coverage Self-Care Matters! We offer an Employee Assistance Program – self-care and support for everyday challenges Extensive 401(k) plan with company matching - Save for your future Short & Long Term Disability – Company Paid Holiday Pay Christmas, Thanksgiving, and Easter off Paid Time Off – Life Balance Volunteer Time Off – Make an Impact Employee Discount Program - 35% employee merchandise discount Work uniforms and new shoes provided Regular Social Activities and Events – Mandatory Fun See more of the benefits we offer UA is an Equal Opportunity Employer As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. We are a Drug-Free Workplace. Want to check out the store? Stop by. Uniform Advantage 790 Rivergate Pkwy Goodlettsville, TN 37072 Hours: Mon-Sat 9a - 7p • Sun 12p - 5p 615-851-8200

Posted 30+ days ago

STORE MANAGER TRAINEE - Cincinnati West-logo
STORE MANAGER TRAINEE - Cincinnati West
United Dairy FarmersNorwood, Ohio
Position Title: Store Manager Trainee Reports to: Zone Manager and Zone Trainer Schedule: Full Time (minimum 45 hours per week); minimum 5 shifts/week; must schedule one 2nd or 3rd shift per week; must work at least 2 weekends/month Training Description: This is a multiple month training program to become a Store Manager Position Description: The Store Manager at United Dairy Farmers is a Guest Services specialist. The primary responsibility of a Store Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Store Manager ensures the safe and efficient operation of his or her store, while complying with all laws and regulations, and all company policies and requirements. Store Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Directing Associates: monitor daily activities and administer associate counseling/recognition as appropriate; coach The Hi Five Guest Experience; train associates personally or oversee their training by others; make recommendations for promotions, demotions, suspensions or separations; ensure adherence by associates to all company policies and procedures as well as all state and federal laws; investigate and resolve associate complaints or conflicts; Store Staffing: recruit, interview, perform reference checks and select store associates; determine the most efficient use of allotted labor hours; schedule associates and assign job duties; train associates both individually and through group meetings. Financial Reporting: prepare, analyze, and transmit store operating results; prepare and deliver daily bank deposits following the company’s funds handling policy; monitor competitors’ activities as to pricing, merchandising, advertising, etc. and recommend responsive action. Inventory Control: ensure that the store is adequately stocked with merchandise at all times; accurately record all sales transactions, vendor transactions, ordering and pricing of product; maintain and analyze End of Day Reports produced by the computer support system on designated items; and prepare special reports or analysis as requested by upper management. Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Position Title: Store Manager Trainee Reports to: Zone Manager and Zone Trainer Schedule: Full Time (minimum 45 hours per week); minimum 5 shifts/week; must schedule one 2nd or 3rd shift per week; must work at least 2 weekends/month Training Description: This is a multiple month training program to become a Store Manager Position Description: The Store Manager at United Dairy Farmers is a Guest Services specialist. The primary responsibility of a Store Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Store Manager ensures the safe and efficient operation of his or her store, while complying with all laws and regulations, and all company policies and requirements. Store Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Directing Associates: monitor daily activities and administer associate counseling/recognition as appropriate; coach The Hi Five Guest Experience; train associates personally or oversee their training by others; make recommendations for promotions, demotions, suspensions or separations; ensure adherence by associates to all company policies and procedures as well as all state and federal laws; investigate and resolve associate complaints or conflicts; Store Staffing: recruit, interview, perform reference checks and select store associates; determine the most efficient use of allotted labor hours; schedule associates and assign job duties; train associates both individually and through group meetings. Financial Reporting: prepare, analyze, and transmit store operating results; prepare and deliver daily bank deposits following the company’s funds handling policy; monitor competitors’ activities as to pricing, merchandising, advertising, etc. and recommend responsive action. Inventory Control: ensure that the store is adequately stocked with merchandise at all times; accurately record all sales transactions, vendor transactions, ordering and pricing of product; maintain and analyze End of Day Reports produced by the computer support system on designated items; and prepare special reports or analysis as requested by upper management. Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 30+ days ago

Full-Time Assistant Store Manager-logo
Full-Time Assistant Store Manager
ALDI USABrentwood, Tennessee
When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $25.00 per hour Wage Increase: Year 2 - $26.00 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation • Assists the direct leader with developing and implementing action plans to improve operating results • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued • Participates in the interviewing process for store personnel • Communicates information including weekly information, major team milestones, developments, and concerns • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses • Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order • Maintains store cleanliness standards and proper store signage at all times • Assists the direct leader with maintaining proper stock levels through appropriate product ordering • Merchandises product neatly to maximize sales • Ensures the quality and freshness of products for sale and accuracy of product signage • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store • Must be able to perform duties with or without reasonable accommodations Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI • Ability to work both independently and within a team environment • Ability to provide and lead others to provide prompt and courteous customer service • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards • Excellent verbal and written communication skills • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A combination of education and experience providing equivalent knowledge • Prior management experience preferred

Posted 5 days ago

Assistant Store Manager-logo
Assistant Store Manager
Mothers MarketSignal Hill, California
Description $24.50 hourly to $80,000 annually JOB OVERVIEW Under the Store Manager supervision, the Assistant Store Manager performs the following duties: TYPICAL DUTIES & RESPONSIBILITIES Oversee, direct, and assist in store and restaurant operations Follow up on cashier settlements, store promotions, and shift coverage Communicate directly with the department managers on their department issues, concerns, and achievements Interact with personnel on a human resources level with regards to their schedule needs, communications, and reviews Walk sales floor to monitor/interact with customers and employees Greet customers and maintain good customer relations with regards to transaction inquiries, compliments/complaints, and special request follow-up Review daily sales and monitor the daily labor changes Coordinate training schedule of new hires with department managers ensuring the best instruction Read and respond to Manager’s reports on matters of importance, relaying the content to applicable department/staff Look for areas where improvements in service may be required (implements processes, procedures and/or changes to address these issues) Take a daily visual inspection of perimeter as well as question staff about facility to ensure maintenance of physical appearance and proper function of parts Responsible for ensuring safety & security of store and staff Direct the efforts of staff to ensure productivity and quality of customer service Report any malfunctioning equipment to appropriate person Develop and implement merchandising plans, including creating attractive displays, merchandise new items, sales items and promotional in order to meet sales and profit objectives of the store and departments Support the Store Manager with development and direction in the execution of strategies to improve product placement and appearance Perform duties of staff when required/needed Serve as a role model to others instilling a positive attitude in employees Write reports for accidents or other incidents such as when employees or customers are hurt within the store premises and process according to company procedures Responsible for dealing with emergencies, crises, and any problems that arise during the day in the store Develop and train future leaders and is responsible for making sure employees are trained QUALIFICATION GUIDELINES Experience Must have prior experience as an assistant store manager, department manager or have equivalent experience Knowledge of : Verbal proficiency of the English language, and be able to read and write at an advanced level Computer literacy (Word, Excel, and Outlook), excellent customer service skills and proficiency in basic math. Ability to: Demonstrate leadership abilities, excellent customer service skills (written, verbal) Model excellent customer service, and hold your staff accountable for doing the same Be able and prepared to cover breaks for other staff members when needed Place service calls, deal with vendors and contractors Physical Requirements/Working Conditions: Lift grocery, bulk, produce up to 100 times per day Carry from carts or dolly to shelves, typically less than 3 ft. Push/pull carts and dolly, electric pallet jack Stand and walk frequently & bend/twist often Lift up to 50 lbs. often Special Requirements: Must be available to work various shifts as needed Must be available to work at all store locations as needed This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership. At Mother’s Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.

Posted 3 weeks ago

Assistant Store Manager-logo
Assistant Store Manager
PLSLos Angeles, California
This job is located at: 3805 E. Cesar E. Chavez Ave., Los Angeles, CA 90063 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members. Job Responsibilities Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Assisting the Store Manager in implementing strategies to help meet store goals and objectives Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Analyzing financial statements and trends to increase and maximize sales Marketing within the community to increase market share and store revenues Resolving customer complaints for increased customer satisfaction Assisting the Store Manager with managing schedule, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements: A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and confidence to engage with customers Ability to develop positive relationships with customers Strong desire to exceed company initiatives and inspire excellence in a team Excellent communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to sit and/or stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment California Pay Band $21 - $23 USD

Posted 3 weeks ago

Full-Time Assistant Store Manager-logo
Full-Time Assistant Store Manager
ALDI USAKingwood, Texas
When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $24.50 per hour Wage Increase: Year 2 - $25.50 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation • Assists the direct leader with developing and implementing action plans to improve operating results • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued • Participates in the interviewing process for store personnel • Communicates information including weekly information, major team milestones, developments, and concerns • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses • Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order • Maintains store cleanliness standards and proper store signage at all times • Assists the direct leader with maintaining proper stock levels through appropriate product ordering • Merchandises product neatly to maximize sales • Ensures the quality and freshness of products for sale and accuracy of product signage • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store • Must be able to perform duties with or without reasonable accommodations Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI • Ability to work both independently and within a team environment • Ability to provide and lead others to provide prompt and courteous customer service • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards • Excellent verbal and written communication skills • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A combination of education and experience providing equivalent knowledge • Prior management experience preferred

Posted 3 weeks ago

Country Store Supervisor-logo
Country Store Supervisor
Smugglers’ Notch Resort VermontJeffersonville, Vermont
Supervises the day to day shop operations, maintains high shop standards and conditions, and fosters a positive environment, which provides consistent fast, efficient and friendly service ensuring a “Total Quality Experience” for both our customers and employees. The shop supervisor creates the tone and personality of the shop by being an advocate of training customer service, product knowledge, and education while encouraging safe work practices. Both evening and day shifts are available. Must be willing to work weekends or holiday shifts as scheduled. Vermont state liquor certificate required. Salary range is $17.00 - $22.00 per hour Responsibilities Include: *Conducting nightly cash out, running revenue reports and daily deposits to accounting. *Will assist manager with ordering merchandise and preparing requisitions to replenish merchandise on hand. *Will assist manager in formulating pricing policy on menu items according to requirements for profitability of the shop. *Training new staff

Posted 30+ days ago

Store Manager in Training-logo
Store Manager in Training
Yesway CareersGrants, New Mexico
ESSENTIAL FUNCTIONS: (other duties may be assigned) Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities; Scheduling employees for shifts; Resolving store issues including customer concerns; Ensure compliance with all required regulations and requirements; Assist with audits and proper placement and stocking of merchandise; Ensure hospitality for all store guests by overseeing timely guest transactions; and Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School Diploma or GED required Experience One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Certification Successful completion of required certification testing upon employment.

Posted 2 weeks ago

Part Time Assistant Store Manager Clll-logo
Part Time Assistant Store Manager Clll
Easy to registerLoveland, Colorado
As an Assistant Store Manager, you will manage the day-to-day operations of the self-storage facility by: Handle all customer inquiries or problems in a timely, courteous manner Implement, follow, and enforce any procedures set forth in the Operations Policy & Procedure Manual and any other memo or instruction given to you by the SAM Corporate Team Conduct routine (daily) inspections/audits, i.e., locks, gates, etc. Sales of store merchandise as well as storage rentals Take potential leads on a tour of facility Timely collections of rent, deposits and assessed fees Responsible for accurate accounting records, petty cash funds and company credit cards (receipts required for all transactions) Making past due calls to delinquent accounts Housekeeping/cleaning (Be sure all units are clean prior to rental and maintain clean office, restrooms, drive aisles, and hallways) Marketing your facility according to guidelines requested by home office or District Manager Maintain physical property appearance, i.e., lawn care, snow removal, landscaping, mopping, changing light bulbs, trash removal, etc. Handle all emergency procedures, i.e., fire, criminal activity, accidents, natural disasters, etc. Participation in training programs, conferences, etc. Responsible for training assistant manager(s) on policies, procedures, operations, etc. Strongly encouraged to be active in your local professional associations & community functions Security and safety of all areas of the property Assist with inventory of contents of units when necessary Record your daily arrival and departure via UKG for payroll purposes Must have a valid Driver’s License and reliable transportation to make bank deposits, conduct marketing, and run errands. Other responsibilities as assigned Assistant Store Managers are our customers self-storage solution experts that enhances their storage experience. We offer top quality merchandise such as boxes, locks, tape, and other moving supplies for our customers to purchase. Assistant Store Managers play a critical role in expanding and generating sales leads. We encourage our Assistant Store Managers to recommend and implement marketing strategies based on competitor information, and seasonal trends. As an Assistant Store Manager, you will also connect with the local community by attending local events! Requirements: Exceptional customer service skills a must Open availability including weekends is needed Ability to perform light maintenance and overall property upkeep Management experience in leasing, retail, or operation environment Previous experience in sales or marketing with a proven ability to generate business and close leads Effective verbal and written communication skills Must be energetic and open to new ideas and direction changes A High School diploma /GED equivalent. College education a plus Must be able to stand for several hours at a time and lift 25 lbs. Valid driver’s license with access to reliable transportation Completion of pre-employment background screening Previous experience in storage management a plus SAM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

Posted 1 week ago

Assistant Store Manager 2324-logo
Assistant Store Manager 2324
Great Plains Specialty FinanceWarr Acres, Oklahoma
Job Description: General Function / Summary: As a financial services leader, we strive to make a difference in our customers’ lives & the communities we serve. Our Assistant Store Managers are a front-line brand ambassador representing Check N Go, Allied Cash Advance, or Cash Store, all part of the CNG Holdings, Inc., family of companies. Our Assistant Store Managers embody the company’s identity in behavior, values, and ethics in support of our mission. The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence. Essential Duties: Serve and educate customers on the product portfolio by presenting all options for products and / or services to customers that meet their needs . Escalate issues to the store manager , District Director of Operations ( DDO ) , and corporate office if unable to resolve the issue directly with the customer . Answer telephone inquiries in response to general questions, customer applications, requests, or other issues. Perform o utbound customer sales, courtesy, and collection calls in accordance with federal regulations , store operating procedures , and district or region volume expectations . Respond professionally and accurately to customers , explaining possible solutions and ensur e the customer feel s supported and valued . Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints. Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer , and other cash handling requirements ; m ay be responsible for bank deposits or bank pick-ups . Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies . Perform customer verifications to validate information presented . P rocess all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend . Comply with federal and state regulations and Company polic ies and procedures. Complete compliance trainings and quarterly I Agree timely . Other duties as assigned . Minimum Education and Experience Required: High school diploma, GED, or equivalent experience 1 + year ( s ) of experience with sales, customer service, and/or cash handling preferred Strong customer service, active listening, and verbal and written communication skills Proficient in Microsoft Office programs A bility to multitask , prioritize, and work in an autonomous environment Must have own personal reliable transportation in compliance with published policy and procedure, this may not include public transportation, transportation from family or friends, must maintain a valid Driver’s License and valid Automobile Insurance while employed by the company Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused Physical Demands: Call center/retail/office environment Extensive cash handling Extended phone usage Long periods of standing Extended viewing of computer screens and typing Must be able to lift up to 50lbs, with or without reasonable accommodations Travel / Attendance: Must be able to travel to all stores within the assigned district with personal vehicle May be asked to travel to neighboring districts May require overnight travel Must work assigned shifts as scheduled Why Choose CNG Holdings, Inc. CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers. Our mission is to help and to educate our customers, while building and nurturing long-term relationships. We strive to make a difference in our customers’ lives and the communities we serve. Our vision is to deliver innovative financial solutions that better fulfill our customers’ unique financial needs so that they can build a better future for themselves and their families. CNG Holdings, Inc., associates and its brands are expected to create, deliver, and embrace our core values. These values ultimately define how we treat each other and our customers. We are inclusive, transparent, accountable and focused! Commitment to Diversity: We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. This posting is intended to describe the general nature of the work anticipated to be performed and is not a comprehensive list of all responsibilities, duties and skills required for the position.

Posted 1 week ago

Store Manager in Training-logo
Store Manager in Training
Yesway CareersStephenville, Texas
ESSENTIAL FUNCTIONS: (other duties may be assigned) Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities; Scheduling employees for shifts; Resolving store issues including customer concerns; Ensure compliance with all required regulations and requirements; Assist with audits and proper placement and stocking of merchandise; Ensure hospitality for all store guests by overseeing timely guest transactions; and Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School Diploma or GED required Experience One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Certification Successful completion of required certification testing upon employment.

Posted 30+ days ago

Assistant Store Manager-logo
Assistant Store Manager
Yesway CareersTurkey, Texas
ESSENTIAL FUNCTIONS: (other duties may be assigned) Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities; Scheduling employees for shifts; Resolving store issues including customer concerns; Ensure compliance with all required regulations and requirements; Assist with audits and proper placement and stocking of merchandise; Ensure hospitality for all store guests by overseeing timely guest transactions; and Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School Diploma or GED required; and Successful completion of required certification testing upon employment. Experience One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Posted 1 week ago

Store Manager - 4075-logo
Store Manager - 4075
GameStopSan Francisco, California
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives . Pay: $24.67 - $32.67

Posted 6 days ago

Full Time Assistant Store Manager Cl206-logo
Full Time Assistant Store Manager Cl206
Easy to registerPittsburgh, Pennsylvania
Responsibilities: As an Assistant Store Manager, you will manage the day-to-day operations of the self-storage facility by: Handle all customer inquiries or problems in a timely, courteous manner Implement, follow, and enforce any procedures set forth in the Operations Policy & Procedure Manual and any other memo or instruction given to you by the SAM Corporate Team Conduct routine (daily) inspections/audits, i.e., locks, gates, etc. Sales of store merchandise as well as storage rentals Take potential leads on a tour of facility Timely collections of rent, deposits and assessed fees Responsible for accurate accounting records, petty cash funds and company credit cards (receipts required for all transactions) Making past due calls to delinquent accounts Housekeeping/cleaning (Be sure all units are clean prior to rental and maintain clean office, restrooms, drive aisles, and hallways) Marketing your facility according to guidelines requested by home office or District Manager Maintain physical property appearance, i.e., lawn care, snow removal, landscaping, mopping, changing light bulbs, trash removal, etc. Handle all emergency procedures, i.e., fire, criminal activity, accidents, natural disasters, etc. Participation in training programs, conferences, etc. Responsible for training assistant manager(s) on policies, procedures, operations, etc. Strongly encouraged to be active in your local professional associations & community functions Security and safety of all areas of the property Assist with inventory of contents of units when necessary Record your daily arrival and departure via UKG for payroll purposes Must have a valid Driver’s License and reliable transportation to make bank deposits, conduct marketing, and run errands. Other responsibilities as assigned Assistant Store Managers are our customers self-storage solution experts that enhances their storage experience. We offer top quality merchandise such as boxes, locks, tape, and other moving supplies for our customers to purchase. Assistant Store Managers play a critical role in expanding and generating sales leads. We encourage our Assistant Store Managers to recommend and implement marketing strategies based on competitor information, and seasonal trends. As an Assistant Store Manager, you will also connect with the local community by attending local events! Benefits of the position: Storage Asset Management understands the value of time off and work hard to provide our employees with work-life balance. Which means *no late nights, major holidays off*, and a great work schedule! Storage Asset Management offers an array of benefits for full time employees as well which include: Competitive pay and benefits, including bonus program, paid maternity and paternity leave, healthcare and 401(k) plan Short Term & Long-Term Disability insurance Opportunity for advancement with a stable, and growing company Training and development You will get to build a loyal customer base by creating rewarding customer experiences and exceeding customer expectations Requirements: Exceptional customer service skills a must Open availability including weekends is needed Ability to perform light maintenance and overall property upkeep Management experience in leasing, retail, or operation environment Previous experience in sales or marketing with a proven ability to generate business and close leads Effective verbal and written communication skills Must be energetic and open to new ideas and direction changes A High School diploma /GED equivalent. College education a plus Must be able to stand for several hours at a time and lift 25 lbs. Valid driver’s license with access to reliable transportation Completion of pre-employment background screening Previous experience in storage management a plus! SAM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

Posted 30+ days ago

Store Operations Manager #80 - Mesquite, TX-logo
Store Operations Manager #80 - Mesquite, TX
AcademyMesquite, Texas
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth . At Academy Sports + Outdoors, our Purpose is the make it easier for everyone to enjoy more sports and outdoors. The Operations Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Operations, which includes Asset Protection, Cashiers, Loss Prevention, Inventory Control and Maintenance. It directs and coordinates activities through subordinate team leads and other employees. It is a leadership position and is expected to effectively drive the overall performance of the store and store Operations through the effective supervision, communication and coordination of the team members. Through this important work, the Operations Manager leads the team and drives goals that directly impact customer satisfaction, store profitability, and Academy’s Purpose. Job Description: Education: Bachelor’s degree in related field preferred. Work Experiences: At least three years of relevant work experience required. Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Other Requirements: Must meet federal and state requirements for selling and processing firearms transactions Must meet requirements to qualify to obtain/maintain FOID card (Illinois only) Skills: Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. Excellent customer service orientation. Effective problem solving and communication with customers and team members. Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. Writes reports, business correspondence and procedure manuals. Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. Applies common sense understanding and reasoning to make appropriate, timely decisions. Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: Overall management responsibility for the execution and operational excellence of the entire store. Management responsibility for the store Operations and actively participates in the personnel decisions of Operations team members, including, but not limited to, employee selection, training, discipline, termination and development. Provides Operations departmental direction and daily supervisory oversight to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control and Seasonal Team Members to ensure exceptional customer service is the priority of interaction with customers. Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members. Manages workforce productivity, efficiency and process improvement projects and initiatives. Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. Ensures the completion of departmental zoning and adherence to department, store and Company standards. Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. Required to complete Firearms Sales Certification training. Required to complete Power Industrial Truck Certification training. Successful completion of Academy Leadership University. Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members. Required to learn, understand and enforce company policies, procedures and safety rules. Adheres to company work hours, policies, procedures and rules applicable to management-level employees. Duties may change, and the Operations Manager may be required to perform other duties as assigned. Physical Requirements & Attendance Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. Occasionally climb or balance, or stoop, kneel, crouch and crawl. Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. ​

Posted 1 week ago

AREA Store Manager Trainee - Group 20-logo
AREA Store Manager Trainee - Group 20
Current Farmers Home FurnitureTullahoma, Tennessee
** If assigned, the applicant must be willing to relocate within 20 miles to the assigned store. The list of stores for consideration include: Columbia, TN; Decherd, TN; Florence, AL; Hohenwald, TN; Lawrenceburg, TN; Lewisburg, TN; Muscle Shoals, AL; Pulaski, TN; Shelbyville, TN; Tullahoma, TN Store Managers are responsible for overseeing all aspects of store operations, driving sales, developing high-performing teams, and ensuring exceptional customer experiences. The ideal candidate is a hands-on leader who takes pride in their work, leads by example, and inspires ownership at every level. Candidates will be placed in our Store Manager Training program and will receive instruction on how to succeed in every area of this dynamic business. Some travel is required while in training. After being assigned to their own store, ongoing training and support will be provided by the supervision team. Key Responsibilities Recruit, hire, train, and retain a top-performing team of Sales Associates Create a welcoming environment and ensure customers receive outstanding service Effectively handle customer inquiries, concerns, and escalations with professionalism Monitor sales performance and provide coaching to drive results and individual growth Ensure compliance with merchandising, cleanliness, and store operational standards Collaborate with the Credit Department to support account collections Manage inventory levels and ensure timely and accurate product flow Oversee warehouse and delivery operations to ensure quality and efficiency Actively participate in company initiatives and contribute strategic ideas for growth Lead with integrity, accountability, and a mindset of ownership Job requires "F" Endorsement; must provide proof of "F Endorsement" What We’re Looking For: Proven leadership experience in retail or a customer-focused environment Strong problem-solving and decision-making skills Excellent communication, interpersonal, and organizational abilities Ability to build trust, motivate teams, and drive accountability Willingness to work flexible hours, including weekends and holidays Availability to travel for meetings or support neighboring store locations as needed Physical Requirements & Professional Expectations: Ability to stand and walk for extended periods during shifts Ability to lift, carry, and move merchandise up to 50 pounds Comfort working in warehouse and delivery environments as needed Must maintain a professional appearance and demeanor that reflects the leadership role Reliable transportation and valid driver’s license (if required for store support) Employee Benefits: Employee Stock Ownership Plan (ESOP) - You’re not just an employee—you’re an owner! 401K Plan with Employer Matching Funds Group Medical, Dental and Life Insurance Paid Vacation Paid Sick Leave Additional Voluntary Insurance Programs Available Paid Holidays, including the Employee's Birthday! Employee Purchase Discounts Ongoing Training Programs Note: Benefit offerings for positions other than Full-Time may vary About Farmers Home Furniture Established in 1949, Farmers Home Furniture is one of the top 100 furniture retailers in the U.S. with over 260 store locations throughout the Southeast, we are proud to be employee-owned and operated. As part of an Employee Stock Ownership Plan (ESOP), our team members don’t just work here—they have a stake in our success. We are guided by our founder’s principles of fairness, trust, and outstanding service, and remain committed to delivering quality name-brand merchandise, affordable financing, and exceptional service to the customers and communities we serve.

Posted 30+ days ago

Goodwill of Central & Northern Arizona logo
Retail Store Manager In Training
Goodwill of Central & Northern ArizonaPeoria, Arizona
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Job Description

3514 W Peoria Ave Phoenix Arizona, 85029, +1 (602) 6981925

Starting Pay:

$60,000.00 Annual


 

Position Description: 

Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.

Essential Duties and Responsibilities:

  • Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
  • Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
  • Ensures payroll costs and operating costs are managed to budget.
  • Ensures Team Members deliver excellent customer service to donors and customers.
  • Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Partners with community businesses and organizations to promote Goodwill mission.
  • Maintains regular and consistent in-person attendance.
  • Serves as a Goodwill ambassador to the community.
  • Transfers to different stores at any given moment due to business needs.
  • Covers shifts at different stores at any moment due to business needs.
  • Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.
  • Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
  • Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.
  • Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.
  • Ensures that Team Members are operating per company standards and procedures.
  • Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
  • Transfers to different stores at any time due to business needs.
  • Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
  • Builds a high-performing team.
  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
  • Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates.
  • Plays critical role in driving company culture change efforts and change management processes.
  • Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • High School Diploma or equivalent
  • Two years’ work experience in Retail Management, preferably thrift
  • One-year customer service experience
  • Proficient in Microsoft Office Suite
  • Valid drivers’ license and clean MVR
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona  at 1-833-624-0920 option 6 or leaves@goodwillaz.org  if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.