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Brilliant Earth logo
Brilliant EarthFairfax, VA
Brilliant Earth- Retail Store Manager- Fairfax, VA Position Overview: The Retail Store Manager for our Fairfax, VA location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Retail Store Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in person at our Fairfax, VA showroom location. Key Responsibilities: Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers. Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service. Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs. Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team. Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment. Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures. Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers. Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments. Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews. Collaborate across departments, including operations, merchandising, retail operations, marketing, HR and customer care. Specific qualifications: Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams BA degree or equivalent preferred A true passion for helping people and creating positive customer service experiences Highly organized with focus on execution, problem-solving, and improving processes Motivated self-starter with high efficiency work style, while maintaining attention to detail Excellent written and verbal communication Ability to think critically and adapt quickly in a flexible environment Exceptional time management skills and accountability Team player with the ability to work collaboratively to achieve business goals Robust CRM software experience Entrepreneurial spirit / self-starter Commitment to respect and inclusion in the workplace Interest in socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! Set Schedule. We offer consistent weekly hours, and 2 consecutive days off. Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry. Sales Incentive Programs. Incentive programs to recognize and reward performance. Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year. Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. How to Apply & What to Expect Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Posted 2 weeks ago

Parker's Convenience Stores logo
Parker's Convenience StoresConway, SC
As an Assistant Kitchen Manager at Parker's Kitchen, you will develop your skills while assisting with overseeing day-to-day operations and ensuring food safety and sanitation standards are met. You will assist with maintaining efficient kitchen operating systems, deliver exceptional customer service, and contribute to fostering employee development, all while maintaining the high standards that Parker's Kitchen is known for. This role will provide you with the experience and opportunities to grow within kitchen leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer and Employee Interaction: Interact with customers and employees in a respectful, courteous manner, fostering a friendly and welcoming atmosphere. Speak honestly and act with integrity, upholding company values at all times. Inventory Management: Conduct weekly inventory counts and generate cost of sales reports. Manage and audit inventory levels to ensure they align with the budget. Labor and Budget Control: Collaborate with the Kitchen Manager to learn and assist in managing labor costs by scheduling employees according to the approved labor budget. Food Safety and Sanitation: Assist the Kitchen Manager in enforcing the Safety and Health Policy to maintain a safe and compliant environment. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Prepare all made to order food and/or beverages according to recipe or customer specifications. Ensure safe food handling procedures are maintained at all times. Communication and Team Leadership Communicate procedures, promotions, and new products to employees and customers. Perform additional tasks as assigned to support the overall success of the department. REQUIREMENTS: Must be at least 16 years of age upon hire date. Must have reliable transportation. Completion of food safety certification within the first month of employment is required. Completion of a skills-based certification within the first 120 days of employment is mandatory. PHYSICAL REQUIREMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds. Ability to push or pull up to 50 pounds. Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels. Parker's is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker's does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Posted 30+ days ago

F logo
Francesca's Collections, Inc.Friendly, NC
Location: 3326 W Friendly Greensboro, North Carolina 27410 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Posted 30+ days ago

Dick's Sporting Goods Inc logo
Dick's Sporting Goods IncAlbuquerque, NM
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store. The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning. Responsible for managing the day-to-day operational aspects of their store department. Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager. Actively recruits in the community and supports opportunities for teammates to give back to their community. Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling). Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies. Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures. Transparently communicates and finds creative ways to build an engaging environment for the team. Passion for coaching and development of oneself and others; infuses learning into day-to-day leading. Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect. QUALIFICATIONS: 1-3 years of retail management experience (or customer-focused experience) Strong problem-solving ability and analytical skills Flexible availability - including nights, weekend, and holidays #DSGT2 #LI-NR1

Posted 30+ days ago

New Balance logo
New BalanceSouthpark, NC
Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction). In the absence of the Store Manager, the ASM steps into their shoes and runs the store. MAJOR ACCOUNTABILITIES Create and maintain a "Total Customer Satisfaction" culture Help your Store Manager hit financial marks and operational objectives Collaborate with Store Manager and District Manager to execute strategic sales plans Be a leader! Coach and develop your staff; their success = your success Help coordinate volunteer opportunities to build our brand within the communities we serve Assist with processing payroll and writing schedules for store associates Step up to lead the team when Store Manager is unavailable REQUIREMENTS FOR SUCCESS Must be 18 years of age or older. 2 years' retail experience (some stores in higher volume areas may require more) B.A. in Business Administration or related field preferred Proficiency with POS systems and Microsoft Office Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention Demonstrated ability to lead and be part of a team Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

Posted 1 week ago

Extra Space Storage logo
Extra Space StorageEnglewood, FL
As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Will work between multiple stores in the district. $15-$16.50/hr This location is closed on Sundays. Day shift only: Office closes at 6pm. Extra Space Storage is the largest self storage company in the United States by store count, with over 3,600 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Provide excellent customer service. Meet sales goals through unit rentals, unit insurance, and moving supplies. Guide new customers through rental processes and agreements. Maintain facilities - sweeping, mopping, changing light bulbs, etc. Work independently on daily tasks as well as cooperate with team members. May be required to run errands for the facility and travel to other store locations. Your Qualifications 1+ year of customer-facing employment experience. Strong computer skills. Current, valid driver's license with access to a reliable personal vehicle (except in NYC.) High school diploma or GED equivalent. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 30+ days ago

Extra Space Storage logo
Extra Space StorageCincinnati, OH
-Day shift only: Office closes at 6pm. This location is closed on Sundays. Starting Pay Range $16.50-$17.50/hr. The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 2 weeks ago

T logo
Total WineMclean, VA
As an Assistant Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. Internally you will be referred to as Assistant Manager and report to the Store Manager, you will support store operations and help build a sales and service culture to expand our customer base and maximize profitability. You will Drive sales and deliver against key performance metrics (KPMs). Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills. Support day-to-day operations, including payroll, inventory, merchandising and shrink. Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues. Help maintain vendor relationships to support store and inventory objectives. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Perform other duties as assigned. What we're looking for Bachelor's degree in business administration or related field preferred or equivalent experience. 1-3 years of work experience, 2+ years of proven experience in a managerial or supervisory role in a retail setting. Experience leading, motivating, and developing a sales-focused team. Familiarity with point-of-sale systems and inventory management software. Ability to work a flexible schedule as business requires, including evenings and weekends. Physical Requirements (with or without accommodations) Must be 21 years of age or older Walk, bend down repeatedly, and be on feet for 8-10 hours a day Climb ladders and lift 50 lbs. overhead and repeatedly Crafted for You We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company's success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more! Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above. Worker Type: Regular Pay Range: $27.57 - $39.71

Posted 2 weeks ago

F logo
Francesca's Collections, Inc.Woodholme, MD
Location: 1809 Reisterstown Rd Baltimore, Maryland 21208 Employee Type:Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Posted 30+ days ago

Extra Space Storage logo
Extra Space StorageCheektowaga, NY
Compensation Starting Pay Range: $17.50 - $18.00 Hourly The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 2 weeks ago

Extra Space Storage logo
Extra Space StorageFarmingdale, NJ
-Day shift only: Office closes at 6pm. Will work between multiple stores in the district. This location is closed on Sundays. Starting Pay Range $17.00-$19.00. The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. Compensation Starting Pay Range: $17.00-$19.00 Hourly If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 2 weeks ago

Carter's, Inc. logo
Carter's, Inc.Lake Charles, LA
If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You'll coach your teams to reach their potential, to become brand and product experts, and own their careers. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand. We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Advance You Program, which helps earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What you'll do: Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement Grow leaders through providing direction, delegation, and investing in their development Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit Execute Company's direction on merchandising and operations; manage payroll and budgets Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available Reduce loss through a consistent level of customer service, education, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) Minimum of 3 years of retail or related management experience leading direct reports A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Posted 30+ days ago

The Buckle logo
The BuckleBattle Creek, MI
Summary The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Eager and assertive to answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. Maintain and build good Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent customer service and attentiveness Recognize and communicate Guest Levels with the Team Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates Coachable; consistently welcomes feedback from Manager to improve sales presentations Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Plan sales goals with Store Manager Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) Passion for product education and showmanship to create results Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Coach and create relationships through Guest Loyalty and Guest Preferred Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis Maintain a positive attitude at all times creating a positive floor culture Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker Motivate Teammates to initiate and complete daily tasks set by Store Management Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in Execute actions from department calendars and track on the Weekly Delegation Worksheet Demonstrate leadership actions during segments Demonstrate how to get the Guest involved with product Be vocal and continuously update fellow leader and Team Responsible for asking for and remembering Guest names Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests Partner with Store Manager to pick store's education focus and help delegate and implement focus all week Help execute all segments to support business goals. Assist Store Manager in Recruitment of all store staffing needs Understand how to explain pay and Buckle Benefits Responsible for keeping up to date with contact list and adding top talent on the team consistently Execution/training on Leadership playbook Accountability of all characteristic pieces SPG Teammate/leader training shifts Responsible for training and coaching with manager on all non-sales positions Assertive to execute actions with constantly changing sales focuses Ability to identify and follow through on all Teammate training needs Visual Merchandise Management Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions Partner with Store Manager to delegate, demonstrate, and review all 4 zones Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager Give informational and influential store tours Ensure sales floor is consistently sized and new freight is appropriately displayed Exhibit ability to create changes to improve store's overall performance via Performance Tracker Ability to foresee and anticipate changes in product and act independently to improve overall visual results Responsible for visual standards on floor and backroom Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Understand and utilize planner including completion of Opening and Closing Checklists Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Ability to execute and teach all Point of Sale ("POS") procedures Appropriately handle calls from Corporate Office Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices Ability to navigate and execute all tools on the home page Knowledge and ability to give guidance and feedback to all non-sales positions Complete all scheduled shifts and cover shifts when needed Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks Other duties as assigned Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies Planning (week/month/year) Executes and trains others on opening/closing checklist Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store Monitor and maintain adequate inventory of supplies Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership Comfortable in in giving and receiving feedback from peers and Management Supportive of Leadership Promote personal and store growth Demonstrate and maintain a professional, mature and stable relationship with all Teammates Execute daily interviews as needed to support Team Development and growth Overcome objections and problem solve Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others Understand and administer Buckle Commitment to Success Ability to travel and cover other Stores within District based on business needs Handle all schedule changes in a positive and professional manner Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Additional Qualifications Relocation may be required No visa sponsorship is available Ability to operate a motor vehicle and travel, including overnight as required Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite

Posted 30+ days ago

T logo
Trek Bicycle CorpMassapequa, NY
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Location Trek Store Summit Summary Job Description Here at Trek, we are always looking for talented individuals interested in future Store Manager opportunities with our company. By expressing interest, you'll have the chance to introduce yourself and showcase your qualifications for future roles. Please note that while we appreciate your interest, you may not hear back immediately, as this posting is for future opportunities, not a current position. Rest assured, we will keep your application on file and reach out when a suitable position becomes available. As Store Manager, a lot of responsibility will rest on your shoulders. You'll lead the charge in every aspect of your store's day-to-day operations and plans for future success, and you'll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales. This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You'll be a mentor, a leader, and an inspiration-and you'll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that's awesome for your community, your customers, and your employees. You will have the opportunity to change people's lives. Job Description Financial performance = 50% Actively work the sales floor, interacting with customers and employees to achieve the store's sales goals. Be one of the top two (2) sales people in the store. Lead all staff in world-class customer service to deliver on all financial goals of the organization. Participate in the annual budgeting process, quarterly/monthly financial review meetings, and other meetings as necessary. Staff performance = 25% Organize, implement, and validate staff training. Training areas include sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training. Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation. Conduct a bi-weekly leadership meeting with Service Lead, Sales Lead, and Inventory Lead to review the past two weeks performance as well as plan for future weeks. Store merchandising and operations = 15% Participate in store merchandising to ensure a professional, accessible, and inviting shopping experience-this includes sorting, straightening, arranging fixtures, and setting up feature displays. Monitor store supplies and ordering or purchasing additional supplies as needed. Responsible for exporting daily files into QuickBooks at least once per week. Human resources = 10% Actively take part in all aspects of human resources and staffing within the store, including interviewing potential employees, completing new-hire paperwork, creating schedules, and implementing discipline. What you'll bring to the team Retail Know-How: You've got a solid handle on retail fundamentals-think KPIs, profit & loss statements, budgets-the numbers that keep a store thriving. Leadership Experience: You've led a team for at least a year and know how to coach, inspire, and bring out the best in people. Retail Roots: You've spent at least 2 years in the retail world. Operational Chops: From inventory and merchandising to payroll, scheduling, and customer service-you've done it all and can juggle these pieces like a pro. Love for Bikes: You believe bikes make the world better! Whether you're a daily commuter, weekend warrior, or just love helping others discover cycling, you bring the fuel. Problem-Solving Skills: You're quick on your feet and great at figuring things out-even when the path isn't totally clear. Communication Game: You know how to keep it clear, real, and respectful-whether it's over email, in a team huddle, or helping a customer find their perfect ride. Comfort with Change: Retail moves fast, and you're cool with that. You're flexible, resourceful, and ready to roll with whatever comes your way. Compensation Range $0.00 - $0.00 Trek Benefits Flexible and fun company culture Competitive health care PPO & HDHP medical plan options, Dental insurance, Vision insurance Flexible Spending Accounts (FSA) Free life insurance & optional term life insurance Competitive vacation package 401(k) with match and Employee Stock Ownership Plans (ESOP) 12 weeks of maternity leave with 100% pay Paid company holidays Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) Employee discounts on all product Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

Posted 30+ days ago

F logo
Francesca's Collections, Inc.Garden State, NJ
Location: One Garden State Plaza Paramus, New Jersey 07652 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Posted 30+ days ago

The Buckle logo
The BuckleDavenport, IA
Summary The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Eager and assertive to answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. Maintain and build good Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent customer service and attentiveness Recognize and communicate Guest Levels with the Team Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates Coachable; consistently welcomes feedback from Manager to improve sales presentations Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Plan sales goals with Store Manager Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) Passion for product education and showmanship to create results Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Coach and create relationships through Guest Loyalty and Guest Preferred Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis Maintain a positive attitude at all times creating a positive floor culture Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker Motivate Teammates to initiate and complete daily tasks set by Store Management Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in Execute actions from department calendars and track on the Weekly Delegation Worksheet Demonstrate leadership actions during segments Demonstrate how to get the Guest involved with product Be vocal and continuously update fellow leader and Team Responsible for asking for and remembering Guest names Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests Partner with Store Manager to pick store's education focus and help delegate and implement focus all week Help execute all segments to support business goals. Assist Store Manager in Recruitment of all store staffing needs Understand how to explain pay and Buckle Benefits Responsible for keeping up to date with contact list and adding top talent on the team consistently Execution/training on Leadership playbook Accountability of all characteristic pieces SPG Teammate/leader training shifts Responsible for training and coaching with manager on all non-sales positions Assertive to execute actions with constantly changing sales focuses Ability to identify and follow through on all Teammate training needs Visual Merchandise Management Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions Partner with Store Manager to delegate, demonstrate, and review all 4 zones Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager Give informational and influential store tours Ensure sales floor is consistently sized and new freight is appropriately displayed Exhibit ability to create changes to improve store's overall performance via Performance Tracker Ability to foresee and anticipate changes in product and act independently to improve overall visual results Responsible for visual standards on floor and backroom Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Understand and utilize planner including completion of Opening and Closing Checklists Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Ability to execute and teach all Point of Sale ("POS") procedures Appropriately handle calls from Corporate Office Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices Ability to navigate and execute all tools on the home page Knowledge and ability to give guidance and feedback to all non-sales positions Complete all scheduled shifts and cover shifts when needed Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks Other duties as assigned Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies Planning (week/month/year) Executes and trains others on opening/closing checklist Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store Monitor and maintain adequate inventory of supplies Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership Comfortable in in giving and receiving feedback from peers and Management Supportive of Leadership Promote personal and store growth Demonstrate and maintain a professional, mature and stable relationship with all Teammates Execute daily interviews as needed to support Team Development and growth Overcome objections and problem solve Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others Understand and administer Buckle Commitment to Success Ability to travel and cover other Stores within District based on business needs Handle all schedule changes in a positive and professional manner Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Additional Qualifications Relocation may be required No visa sponsorship is available Ability to operate a motor vehicle and travel, including overnight as required Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite

Posted 30+ days ago

Extra Space Storage logo
Extra Space StoragePeachtree City, GA
-Will work between multiple stores in the district. The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 5 days ago

Insomnia Cookies logo
Insomnia CookiesColumbia, MO
Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Columbia store located at 308 S 9th St #113, Columbia, MO 65201, and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company! Our sweet MIT perks & compensation: Market competitive hourly compensation Eligibility for end of period store bonus Excellent comprehensive benefits 1st day of the month after 60 days of employment $25.00 monthly cellphone stipend 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment FREE cookies with every shift! What will I do as a MIT with Insomnia Cookies? Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present. Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries. Lead new hourly staff onboarding and initial training. Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence. Support Store Ops Manager with ordering, inventory control and scheduling. Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.). Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service. Desired skills/experience: At least 1 year of experience in a supervisory role within a restaurant or retail store Prior experience conducting in-person interviews of hourly support staff Prior Point of Sale (POS) systems experience Ability to utilize MS Office, Word and our Applicant Tracking System Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) Must be 18 years of age or older and have legal eligibility for employment in the United States About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

Posted 30+ days ago

S logo
San Francisco GoodwillSan Francisco, CA
Apply Job Type Full-time Description Drives retail business operations at a Retail Store location for Goodwill of the San Francisco Bay, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Maintains regular and consistent in-person attendance. Serves as a Goodwill ambassador to the community. Transfers to different stores at any given moment due to business needs. Covers shifts at different stores at any moment due to business needs. Ensures that all Team Members are well-trained and fulfill their duties and responsibilities. Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing. Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals. Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance. Ensures that Team Members are operating per company standards and procedures. Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes. Transfers to different stores at any time due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning & Development, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates. Maintains regular and consistent in-person attendance. Plays critical role in driving company culture change efforts and change management processes. Performs other related duties, as assigned. Key Competencies/Enabling Attributes: Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction. Acquires and Retains Top Talent- Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization. Fosters a Foundation of Trust- Establishes an environment of trust and respect that inspires high engagement. Builds Diverse Partnerships- Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand. Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations. Manages Performance and Results- Develops and executes plans that drive accountability for operational success. Makes Sound and Timely Decisions- Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results. Surpasses Customer Expectations- Establishes an attitude and commitment to "wow" the customer. Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, & drive business growth. Applies Business and Financial Reasoning- Understands how the team's performance and financials contribute to the success of the Goodwill Mission. Acts Strategically- Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans. Embraces Change and Innovation- Establishes an environment that anticipates and embraces change. What We Offer: $75,000.00 with a performance-based bonus potential Medical, Dental & Vision Insurance Retirement Fund Professional Development Training Commuter Benefits Flexible Healthcare Spending Account Mental Health + Wellbeing Employee Assistance Program Minimum Qualifications (Education, Experience, Skills): High School Diploma or equivalent Two years' work experience in Retail Management, preferably thrift One-year customer service experience Proficient in Microsoft Office Suite Valid drivers' license and clean MVR Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently Physical Requirements: Must be able to frequently lift/carry/push/pull at minimum 20 lbs. Must be able to occasionally lift/carry/push/pull up to 50 lbs. Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary Description $75,000.00 annually

Posted 30+ days ago

Carter's, Inc. logo
Carter's, Inc.Millbury, MA
Employee Type: Regular If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application. Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com. Baby Clothing, Kids Clothes, Toddler Clothes | Carter's Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing. Love what you do. Carter's Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand. We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education "Advance You" Program, you can earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What you'll do: Execute workforce management to ensure a genuine customer focus on the sales floor Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omnichannel experience while coaching others to success Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team Build customer loyalty through Company sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team Recognize exceptional performance and redirect employees when needed Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement Reduce loss through a consistent level of customer service, education, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership, supervisory, and customer engagement skills Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) Minimum of 1 year of retail or related management experience A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Posted 30+ days ago

Brilliant Earth logo

Retail Store Manager

Brilliant EarthFairfax, VA

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Job Description

Brilliant Earth- Retail Store Manager- Fairfax, VA

Position Overview:

The Retail Store Manager for our Fairfax, VA location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Retail Store Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success.

The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in person at our Fairfax, VA showroom location.

Key Responsibilities:

  • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers.
  • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service.
  • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs.
  • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team.
  • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment.
  • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures.
  • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers.
  • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments.
  • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews.
  • Collaborate across departments, including operations, merchandising, retail operations, marketing, HR and customer care.

Specific qualifications:

  • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus
  • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams
  • BA degree or equivalent preferred
  • A true passion for helping people and creating positive customer service experiences
  • Highly organized with focus on execution, problem-solving, and improving processes
  • Motivated self-starter with high efficiency work style, while maintaining attention to detail
  • Excellent written and verbal communication
  • Ability to think critically and adapt quickly in a flexible environment
  • Exceptional time management skills and accountability
  • Team player with the ability to work collaboratively to achieve business goals
  • Robust CRM software experience
  • Entrepreneurial spirit / self-starter
  • Commitment to respect and inclusion in the workplace
  • Interest in socially and environmentally responsible organizations and products

What We Offer

At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:

  • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
  • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off.
  • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
  • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
  • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
  • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry.
  • Sales Incentive Programs. Incentive programs to recognize and reward performance.
  • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
  • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
  • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
  • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
  • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year.
  • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
  • Disability and Life insurance. 100% employer-paid.
  • Pre-Tax Commuter Benefits.

How to Apply & What to Expect

Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders!

More About Us:

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

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