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Store Manager-logo
Papa Murphy's Holdings, Inc.Orem, UT
Store Manager: "You are applying for work with Robison Enterprises or Brandon James Enterprises, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Mitchell, SD
"You are applying for work with Lepke Restaurants, LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Grand Junction, CO
Pay ranges from $50,000 - $60,000 including tips, based off experience. "You are applying for work with Fresh Take LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Store Manager: Compensation: Hourly position equating to $45,000-$55,000 based off experience. Employment Type: full-time We are seeking a self-motivated individual who can lead and motivate a team of individuals. This person will be responsible for the human resources, financial ins and outs and all operational tasks of the restaurant industry. This is a full time position that requires 40-45 hours per week and is paid hourly. The hourly rate is negotiable based off of experience. Please respond should you feel you are a good fit for this position. Must be able to work various shifts per week. Days worked are fluid and can be discussed upon hire. Tuesdays and Fridays are a MUST. Must have 2 or more years experience in the customer service / restaurant industry Must have a high school diploma or equivalent. Be authorized to work in the United States and of legal working age. Must have reliable transportation. Background check required. Additional Info Required: Driving, Valid Driver's License, Minimum Age of 21+ years old

Posted 6 days ago

Store Manager-logo
Hot Topic, Inc.Towson, MD
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $22 - $27.50 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Frisco, TX
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Hales Corners, WI
Store Manager: "You are applying for work with Shan Mason Group, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

T
Trek Bicycle CorpDenver, CO
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Location Trek Store Downtown Denver Summary As Store Manager, a lot of responsibility will rest on your shoulders. You'll lead the charge in every aspect of your store's day-to-day operations and plans for future success, and you'll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales. This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You'll be a mentor, a leader, and an inspiration-and you'll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that's awesome for your community, your customers, and your employees. You will have the opportunity to change people's lives. Job Description Financial performance = 50% Actively work the sales floor, interacting with customers and employees to achieve the store's sales goals. Be one of the top two (2) sales people in the store. Lead all staff in world-class customer service to deliver on all financial goals of the organization. Participate in the annual budgeting process, quarterly/monthly financial review meetings, and other meetings as necessary. Staff performance = 25% Organize, implement, and validate staff training. Training areas include sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training. Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation. Conduct a bi-weekly leadership meeting with Service Lead, Sales Lead, and Inventory Lead to review the past two weeks performance as well as plan for future weeks. Store merchandising and operations = 15% Participate in store merchandising to ensure a professional, accessible, and inviting shopping experience-this includes sorting, straightening, arranging fixtures, and setting up feature displays. Monitor store supplies and ordering or purchasing additional supplies as needed. Responsible for exporting daily files into QuickBooks at least once per week. Human resources = 10% Actively take part in all aspects of human resources and staffing within the store, including interviewing potential employees, completing new-hire paperwork, creating schedules, and implementing discipline. Compensation Range Annual Salary $60,000.00 - $70,000.00 Trek Benefits Flexible and fun company culture Competitive health care PPO & HDHP medical plan options, Dental insurance, Vision insurance Flexible Spending Accounts (FSA) Free life insurance & optional term life insurance Competitive vacation package 401(k) with match and Employee Stock Ownership Plans (ESOP) 12 weeks of maternity leave with 100% pay Paid company holidays Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) Employee discounts on all product Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Fargo, ND
Store Manager "You are applying for work with ND Pizza LLC., a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications • Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

D
Duchess ShoppeColumbus, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Store Manager-logo
Harbor Freight ToolsPayson, UT
Job Description Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence. The anticipated salary range for this position is $61,450 - $88,320 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Profit Maximization Drive sales to exceed financial goals Manage payroll and control expenses Foster a results-driven store environment Successfully execute special events Operational Execution Prioritize workload Validate execution of standard operating procedure Ensure compliance to company policies A subject matter expert in all operational processes Talent Optimization Acquire high quality talent Training and developing Performance management Effectively staff and schedule Create a team atmosphere Customer Experience Ensure a friendly environment Ensure items are in-stock Ensure items are priced right Maintain a neat, clean, and organized store Success Drivers: Drive for Results Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications. Building High Performance Teams Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team for growth. Problem Solving Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn't stop at the first answers. Keeps the goal in mind and is not easily deterred. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives Monitors process, progress and results and provides effective feedback. Managerial Courage Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others. Customer Focus Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication. Requirements Experience Minimum of two years of retail management experience Education Bachelor's/Associates Degree preferred or High School graduate/Equivalent Physical Requirements Ability to intermittently lift, push and/or pull up to 50 pounds. Requires standing and moving for an entire shift. Ability to lift, bend, kneel, climb, crawl and/or twist. Ability to safely climb up and down a ladder. Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP. Availability Ability to work a flexible schedule, including evenings, holidays and weekends as necessary to meet the needs of the business. Regular attendance is an essential function of the job. Some travel required.

Posted 1 week ago

Store Manager-logo
Extra Space StorageVancouver, WA
Will work between multiple stores in the district. This location is closed on Sundays. Day shift only: Office closes at 6pm. $19.00-21.25 per hour plus monthly incentive opportunities. The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity. Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . EXTRA Healthy Wellness Program with rewards towards your medical premium . BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 2+ years of customer-facing work experience. Leadership experience preferred but not required. Sale experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. Compensation Starting Pay Range: 19.00-21.25 Hourly If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Posted 1 week ago

Store Manager-logo
Hot Topic, Inc.Auburn, WA
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.70 - $29.65 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Orem, UT
Store Manager: "You are applying for work with Robison Enterprises or Brandon James Enterprises, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

Store Manager-logo
Jo-Ann FabricsDenton, TX
SUMMARY Handmade happiness starts with you! The Store Manager's responsibility is first and foremost to drive sales, but they also act as an inspirational leader and role model for their team. This individual coaches, develops and inspires the team so everyone is aligned with JOANN's overall mission and vision. The Store Manager empowers their team and creates a positive environment, for both customers and team members. Through their team, the Store Manager will achieve store financial goals and ensure every customer is finding their Happy Place at JOANN! JOB DUTIES HEARTS Develops long-lasting customer relationships by identifying and anticipating customers' needs. Connects with the greater community and acts as a brand ambassador for JOANN. Motivates, coaches, and inspires the team and ensures they are the best possible brand ambassadors. Stays adept at knowing the product and staying curious on new merchandise and trends. HANDS Communicates new initiatives, leadership messages, and promotions. Ensures impeccable execution of operational policies and procedures. Coaches and inspires the team to drive sales by exceeding customer expectations. Builds strategic plans and provides the necessary tools for the team to achieve KPIs. Required to enter and exit truck beds to remove freight. Unloads freight from the truck and sorts it according to company procedures. Leads Buy Online Pick Up in Store (BOPIS), ensuring order completion and company standards maintained. Communicates Planogram (POG) set within the store and ensures accuracy according to company standards. MINDS Continually stays informed on industry trends and seeks out ways to stay relevant in the marketplace. Able to cope with change and shift direction as needed. Drives sales by continually analyzing reports and identifying trends. Creates strategies to achieve both individual and store goals. Utilizes the FAST model to consistently deliver sales plan and company objective. INSPIRE Mentors and inspires the team to enhance the overall store's performance. Creates a model for continuous learning while promoting teamwork and appreciation throughout the team. Develops in-store talent by creating succession plans and effectively managing performance. Networks, recruits, hires to staffing needs, and trains team members using the onboarding tools provided. Demonstrate a "customer first" service focus. Possess strong interpersonal skills/proficient written and verbal communication abilities. In-depth knowledge of retail financials and the ability to manage a P&L line-by-line. Naturally curious and inquisitive nature with a desire to learn and grow. Self-starter who promotes action and maintains sense of urgency to achieve results. Applicable laws may place restrictions on a Store Manager's ability to perform certain work duties listed in this job description. Please contact your manager if you have any questions regarding the limitations on the duties you can perform. PHYSICAL DEMANDS Stand during an entire shift (other than normal break time). Continuously walk around all areas of the store throughout shift. Read written instructions, reports, and other information on paper and computer screens. Orally communicate with customers and other team members on consistent basis throughout their shift Input data on computer keyboard and handheld units. Use 2-way radios (hear incoming messages and provide verbal response). Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor. Lift, place, and arrange items on shelves and racks. Bend down and reach above head. Climb and descend ladder. Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2lb on a constant basis, 10lb on a frequent basis, 10lb-49lb on an occasional basis, and 50lb-97lb group lifts on an infrequent basis) SUPERVISORY RESPONSBILITIES Full supervision of a multi-unit store including all store personnel and duties including hiring and training. EXPECTED AVAILABILITY Available to work a flexible schedule, including days, evenings, weekends and holidays. EDUCATION & EXPERIENCE Education Minimum: High School Diploma or equivalent Education Preferred: Bachelor's degree in related field. Experience Minimum: 3-5 years of retail leadership experience. KNOWLEDGE, SKILLS & ABILITIES Ability to multi-task different areas of responsibility Ability to manage a store budget and labor levels. Ability to maintain confidential information in a store. Ability to recruit and train new talent. Adaptable and "change-management" focused Coaching and mentoring skills Excellent problem-solving skills Excellent organization and communication skills Superior customer service skills and "customer-first" mindset Proficiency with inventory management software and POS software Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc.) #zrsm This position will be located at: 2640 West University Dr Denton, TX 76201 Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members: Medical, Dental and Vision benefit plans Company-paid basic, Optional, and Dependent life insurance Long-term disability and Company-paid Short-term disability Paid Time Off and Sick Time Tuition Reimbursement Team Member Discount For more details on benefits and eligibility requirements, Click Here or visit https://joann.myben.site/ JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.

Posted 30+ days ago

Store Manager-logo
EZCORP, Inc.Seffner, FL
Address: 11788 SR 574 Seffner, Florida 33584 Brand: Value Pawn & Jewelry Pay range is based on experience from $21.00/hr to $24.00/hr We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Manager (Lead Pawn Broker) and we would love to have you join our team. EZCORP provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance. Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program Enhance your leadership skills through our structured leadership training programs Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance* Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Shift Manager (Lead Pawn Broker): You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement. As a Shift Manager, it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition. If you like the idea of building a rewarding career, developing others, and helping to create a great customer experience, we want to talk with you! Other Shift Manager duties include: Processing loans and extensions Coming to jointly satisfactory terms regarding items to be pawned Performing opening and closing store procedures Supervising and coaching store Team Members Requirements for the Retail Shift Manager (Lead Pawnbroker) role: The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include: High school diploma or GED Minimum 1 years of supervisory, key holder, or team/shift lead experience Able to pass a criminal background check and drug test Valid driver's license and auto insurance Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 4 weeks ago

Store Manager-logo
Hot Topic, Inc.San Jose, CA
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $24.95 - $31.20 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Springville, UT
Store Manager: "You are applying for work with Robison Enterprises or Brandon James Enterprises, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

Store Manager-logo
Jo-Ann FabricsBlasdell, NY
SUMMARY Handmade happiness starts with you! The Store Manager's responsibility is first and foremost to drive sales, but they also act as an inspirational leader and role model for their team. This individual coaches, develops and inspires the team so everyone is aligned with JOANN's overall mission and vision. The Store Manager empowers their team and creates a positive environment, for both customers and team members. Through their team, the Store Manager will achieve store financial goals and ensure every customer is finding their Happy Place at JOANN! JOB DUTIES HEARTS Develops long-lasting customer relationships by identifying and anticipating customers' needs. Connects with the greater community and acts as a brand ambassador for JOANN. Motivates, coaches, and inspires the team and ensures they are the best possible brand ambassadors. Stays adept at knowing the product and staying curious on new merchandise and trends. HANDS Communicates new initiatives, leadership messages, and promotions. Ensures impeccable execution of operational policies and procedures. Coaches and inspires the team to drive sales by exceeding customer expectations. Builds strategic plans and provides the necessary tools for the team to achieve KPIs. Required to enter and exit truck beds to remove freight. Unloads freight from the truck and sorts it according to company procedures. Leads Buy Online Pick Up in Store (BOPIS), ensuring order completion and company standards maintained. Communicates Planogram (POG) set within the store and ensures accuracy according to company standards. MINDS Continually stays informed on industry trends and seeks out ways to stay relevant in the marketplace. Able to cope with change and shift direction as needed. Drives sales by continually analyzing reports and identifying trends. Creates strategies to achieve both individual and store goals. Utilizes the FAST model to consistently deliver sales plan and company objective. INSPIRE Mentors and inspires the team to enhance the overall store's performance. Creates a model for continuous learning while promoting teamwork and appreciation throughout the team. Develops in-store talent by creating succession plans and effectively managing performance. Networks, recruits, hires to staffing needs, and trains team members using the onboarding tools provided. Demonstrate a "customer first" service focus. Possess strong interpersonal skills/proficient written and verbal communication abilities. In-depth knowledge of retail financials and the ability to manage a P&L line-by-line. Naturally curious and inquisitive nature with a desire to learn and grow. Self-starter who promotes action and maintains sense of urgency to achieve results. Applicable laws may place restrictions on a Store Manager's ability to perform certain work duties listed in this job description. Please contact your manager if you have any questions regarding the limitations on the duties you can perform. PHYSICAL DEMANDS Stand during an entire shift (other than normal break time). Continuously walk around all areas of the store throughout shift. Read written instructions, reports, and other information on paper and computer screens. Orally communicate with customers and other team members on consistent basis throughout their shift Input data on computer keyboard and handheld units. Use 2-way radios (hear incoming messages and provide verbal response). Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor. Lift, place, and arrange items on shelves and racks. Bend down and reach above head. Climb and descend ladder. Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2lb on a constant basis, 10lb on a frequent basis, 10lb-49lb on an occasional basis, and 50lb-97lb group lifts on an infrequent basis) SUPERVISORY RESPONSBILITIES Full supervision of a multi-unit store including all store personnel and duties including hiring and training. EXPECTED AVAILABILITY Available to work a flexible schedule, including days, evenings, weekends and holidays. EDUCATION & EXPERIENCE Education Minimum: High School Diploma or equivalent Education Preferred: Bachelor's degree in related field. Experience Minimum: 3-5 years of retail leadership experience. KNOWLEDGE, SKILLS & ABILITIES Ability to multi-task different areas of responsibility Ability to manage a store budget and labor levels. Ability to maintain confidential information in a store. Ability to recruit and train new talent. Adaptable and "change-management" focused Coaching and mentoring skills Excellent problem-solving skills Excellent organization and communication skills Superior customer service skills and "customer-first" mindset Proficiency with inventory management software and POS software Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc.) #zrsm This Position will be located at: 3540 Mckinley Pkwy Blasdell, NY 14219-2658 Range of Pay for Position (Final pay rate is based on experience and qualifications): $45,000.00-$92,225.00 Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members: Medical, Dental and Vision benefit plans Company-paid basic, Optional, and Dependent life insurance Long-term disability and Company-paid Short-term disability Paid Time Off and Sick Time Tuition Reimbursement Team Member Discount For more details on benefits and eligibility requirements, Click Here or visit https://joann.myben.site/ JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and authorized representative of JOANN.

Posted 30+ days ago

Store Manager-logo
Harbor Freight ToolsNorth Bergen, NJ
Job Description Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence. The anticipated salary range for this position is $74,650- $107,295 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Profit Maximization Drive sales to exceed financial goals Manage payroll and control expenses Foster a results-driven store environment Successfully execute special events Operational Execution Prioritize workload Validate execution of standard operating procedure Ensure compliance to company policies A subject matter expert in all operational processes Talent Optimization Acquire high quality talent Training and developing Performance management Effectively staff and schedule Create a team atmosphere Customer Experience Ensure a friendly environment Ensure items are in-stock Ensure items are priced right Maintain a neat, clean, and organized store Success Drivers: Drive for Results Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications. Building High Performance Teams Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team for growth. Problem Solving Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn't stop at the first answers. Keeps the goal in mind and is not easily deterred. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives Monitors process, progress and results and provides effective feedback. Managerial Courage Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others. Customer Focus Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication. Requirements Experience Minimum of two years of retail management experience Education Bachelor's/Associates Degree preferred or High School graduate/Equivalent Physical Requirements Ability to intermittently lift, push and/or pull up to 50 pounds. Requires standing and moving for an entire shift. Ability to lift, bend, kneel, climb, crawl and/or twist. Ability to safely climb up and down a ladder. Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP. Availability Ability to work a flexible schedule, including evenings, holidays and weekends as necessary to meet the needs of the business. Regular attendance is an essential function of the job. Some travel required.

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.West Jordan, UT
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

Papa Murphy's Holdings, Inc. logo

Store Manager

Papa Murphy's Holdings, Inc.Orem, UT

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Job Description

Store Manager:

"You are applying for work with Robison Enterprises or Brandon James Enterprises, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

Summary Description

The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work.

To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities:

Duties and Responsibilities

  • Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste.
  • Foster a culture of upward development of team members.
  • Ensure that operational standards for the store are met.
  • Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards.
  • Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members.
  • Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep.
  • Oversee the physical facility including minor repair and preventive maintenance on equipment.
  • Monitor inventory of food and beverage products.
  • Monitor build-to levels and submits orders to vendors that are within store guidelines.
  • Check all vendor deliveries for type, quantity, and cost accuracy.
  • Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales.
  • Project and recognize accurate sales trends to ensure accurate levels of product.
  • Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction.
  • Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances.
  • Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report.
  • Recruit, interview, staff, conduct orientations, and train store team members.
  • Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members.
  • Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance.
  • Ensure store complies with all Federal, State and Local labor laws.
  • Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease.
  • Participate in local store marketing (LSM) activities for the market.
  • Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image.
  • Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed.

Required Qualifications

  • Education:

  • High school diploma or general education degree (GED) required.

  • Experience:

  • 2-5 Years previous supervisory and QSR management experience.

  • Degrees, Licensure, and/or Certification:

  • Food Handlers Card and/or Serve Safe Certified preferred but not required.

  • Must be able to pass criminal background check.

  • Knowledge, Skills, and Abilities:

  • Demonstrate integrity, honesty, and strong leadership.

  • Ability to effectively manage people.

  • Demonstrate good written and oral communication skills.

  • Demonstrate excellent customer service skills

  • Ability to manage various difficult or emotional customer situations.

  • Basic computer skills, including MS Word, Excel, Outlook, and POS.

  • Ability to read and apply fundamental math skills, including weights and measurements.

  • Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.

Other requirements:

  • Must be able to pass criminal background check.
  • Flexibility to cover shifts in the event of absent employees.
  • Ability to maintain safe standards for front and back of house.
  • Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms.
  • Occasionally required to bend and stoop, kneel or crouch.
  • Must be able to lift and/or move up to 30 pounds.
  • Ability to maintain punctual and regular attendance.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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