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Store Manager in Training-logo
Store Manager in Training
Goodwill of Central & Northern ArizonaQueen Creek, Arizona
21437 S. Ellsworth Rd. Queen Creek Arizona, 85142, +1 (480) 3987657 Starting Pay: $60,000.00 Annual Position Description: Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Maintains regular and consistent in-person attendance. Serves as a Goodwill ambassador to the community. Transfers to different stores at any given moment due to business needs. Covers shifts at different stores at any moment due to business needs. Ensures that all Team Members are well-trained and fulfill their duties and responsibilities. Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing. Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals. Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance. Ensures that Team Members are operating per company standards and procedures. Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes. Transfers to different stores at any time due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma or equivalent Two years’ work experience in Retail Management, preferably thrift One-year customer service experience Proficient in Microsoft Office Suite Valid drivers’ license and clean MVR Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website ( https://www.cisa.gov/be-cyber-smart/campaign ) to learn how to report it.

Posted 6 days ago

Retail Assistant Manager - Store # 74-logo
Retail Assistant Manager - Store # 74
McClure Oil CorporationCrawfordsville, Indiana
Come to work for the best in the business and put your career on the fast track! McClure Oil Team Members are the Heart of our business. Our teams drive merchandising and marketing initiatives, and ensure our customers are receiving the best in the class customer service experience. We have a strong “promote from within” philosophy, which is a proven success since 80% of our Store Managers started their career as a Store Associate with us. If you would like to join a team that recognizes that people make a difference, we would love the opportunity to talk with you. Why Join Our Team: Be a part of a team that supports and encourages each other. Growth Opportunities: 80% of our Store Managers started as a Store Associate Flexible Schedule: Everyone deserves a work-life balance Paid Time Off: Get paid to relax and recharge Weekly Pay: Convenience of weekly paychecks Retirement Plan: We offer an amazing opportunity for your future retirement with a 6% match. We are looking for an Assistant Manager that can be a: Customer Service Superstar: Be the friendly face that greets all our customers. Offer assistance, answer questions and help customers achieve great customer experience Team player to ensure store environment is friendly and inviting to employees and guest Right hand to the Store manager: direct daily actives of employees and ensure team has the resources to be successful Cash register master: act as a clerk each shift and help train new store associates. Sales floor guru: Assist with stocking and receiving products within the store. Office Pro: complete daily paperwork, balance and close register as directed by manager. Creator of a friendly and positive work environment for employees. Other Duties as Assigned Physical Requirements: Must be able to reach, stand and move about for at least 12 hours at a time Must be able to use a ladder, lift and move objects up to 50 lbs. or more Must have basic math and computer skills The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time. McClure Oil Corporation is an Equal Opportunity Employer.

Posted 30+ days ago

Assistant Store Manager-logo
Assistant Store Manager
Claires BoutiquesVirginia Beach, Virginia
About the Role As an Assistant Store Manager at Claire’s, you will support your Store Manager with the following; Sales and profit: Driving and achieving retail store targets Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with +3000 stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! About You High school diploma or equivalent required Minimum one year retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer Ability to operate POS system Compensation Range: $16.41 - $18.41 Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. *Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com . Only messages sent for this purpose will be considered.

Posted 1 week ago

Assistant Store Manager-logo
Assistant Store Manager
Yesway CareersBernalillo, New Mexico
ESSENTIAL FUNCTIONS: (other duties may be assigned) Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities; Scheduling employees for shifts; Resolving store issues including customer concerns; Ensure compliance with all required regulations and requirements; Assist with audits and proper placement and stocking of merchandise; Ensure hospitality for all store guests by overseeing timely guest transactions; and Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School Diploma or GED required; and Successful completion of required certification testing upon employment. Experience One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Posted 30+ days ago

Store Manager in Training-logo
Store Manager in Training
Yesway CareersEl Reno, Oklahoma
ESSENTIAL FUNCTIONS: (other duties may be assigned) Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities; Scheduling employees for shifts; Resolving store issues including customer concerns; Ensure compliance with all required regulations and requirements; Assist with audits and proper placement and stocking of merchandise; Ensure hospitality for all store guests by overseeing timely guest transactions; and Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School Diploma or GED required Experience One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Certification Successful completion of required certification testing upon employment.

Posted 30+ days ago

Assistant Store Manager-logo
Assistant Store Manager
Yesway CareersClovis, New Mexico
ESSENTIAL FUNCTIONS: (other duties may be assigned) Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities; Scheduling employees for shifts; Resolving store issues including customer concerns; Ensure compliance with all required regulations and requirements; Assist with audits and proper placement and stocking of merchandise; Ensure hospitality for all store guests by overseeing timely guest transactions; and Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School Diploma or GED required; and Successful completion of required certification testing upon employment. Experience One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Posted 30+ days ago

Store Manager - Ingram Mall-logo
Store Manager - Ingram Mall
Claires BoutiquesSan Antonio, Texas
Claire's - A Career that's always in style Store Manager Opportunity About the Role As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more Sales and profit: achieving store targets through driving sales Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with +3000 stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! Qualifications - About You High school diploma or equivalent required 1 to 2 years retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Compensation Range: $17.00 - $19.50 Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. *Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com . Only messages sent for this purpose will be considered.

Posted 2 weeks ago

Assistant Store Manager- Carolina Place Mall-logo
Assistant Store Manager- Carolina Place Mall
Claires BoutiquesPineville, North Carolina
About the Role As an Assistant Store Manager at Claire’s, you will support your Store Manager with the following; Sales and profit: Driving and achieving retail store targets Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with +3000 stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! About You High school diploma or equivalent required Minimum one year retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer Ability to operate POS system Compensation Range: $12.00 - $14.00 Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. *Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com . Only messages sent for this purpose will be considered.

Posted 1 week ago

Store Assistant Manager - Magnolia-logo
Store Assistant Manager - Magnolia
Salvation Army CareersRiverside, California
ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees. ABOUT OUR RETAIL TEAM Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “ Do The Most Good ” at our Magnolia Outlet Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants. EMPLOYEE BENEFITS OFFERED Opportunity for career growth Paid time off Employee Stores Discounts Great Work Perks Discounts (amusement parks, museums, services and more!) Medical, Dental, and Vision Health and fitness Fitbit Devise Retirement Plan Legal Advice MetLife Pet Insurance AFLAC Employee Assistance Program (EAP) JOB TITLE: ASSISTANT MANAGER DEPARTMENT: RETAIL STATUS: FULL-TIME SALARY: $18.00 / hour IMMEDIATE SUPERVISOR: STORE MANAGER THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. POSITION OBJECTIVES: • To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. • Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. • Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff. • Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve. QUALIFICATIONS: • High School Diploma or equivalent required. • Minimum of 2 years previous Retail Management/Supervisory experience (thrift preferred). • Basic understanding of office applications, including MS Office (Word, Excel, Outlook) • Must hold a valid Driver's license, able to pass MVR report (required), able to show proof of insurance and have access to a motor vehicle. • Must pass background check, which will include Criminal History and Sex Offender Registry. • Ability to communicate effectively with management, store employees, customers and donors. PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts. • Ability to lift up to 50 lbs. • Ability to perform various repetitive motion tasks CORE COMPETENCIES: • Problem Solving – Promptly identify & resolve problems; gather and analyze information to develop solutions. • Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions. • Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information. • Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives. • Project Management - Prioritize and plan work activities; use time efficiently; Organize work schedules of others and assign tasks. Follow up to ensure accountability. • Managing People - Include staff in planning, decision-making, facilitating, and process improvement. Be available and present to staff; provide regular performance feedback; help develop subordinate’s skills and encourage growth; Improve processes, products, and services. Delegate work assignments; Match responsibilities to the right people; Set expectations and monitor delegated activities. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Takes an active role and partners with the Store Manager in the day-to-day operation of the store. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations. 2. Assumes responsibility for all day-to-day store operations (including personnel and cash handling duties) in the absence of the Store Manager. 3. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration. 4. In the absence of Store Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Responsible for reviewing and maintaining accurate employee payroll records including daily monitoring of time and attendance edits. 5. Assists Store Manager with the hiring, training and directing the store team to ensure proficiency of processes while also responsible for the development and performance coaching of all store employees. 6. Communicate any personnel issues and performance results with Store Manager. May issue disciplinary warnings, conference reports, employee evaluations, and key performance results as needed in coordination with the Store Manager, HR Generalist and District Sales Manager. 7. Ensuring high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience. 8. BRP (Back Room Processing) – Supporting the Store Manager to ensure Back Room Processors/Warehouse Associates are working effectively and efficiently meet daily processing goals. 9. Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place. 10. Responsible for the protection and security of store currency, inventory, and property. This includes safe funds, bank deposits (including daily logging and completing cash deposits), products for sale, equipment, and building security. 11. The building must be secured during non-operating hours with alarm system arming and alert protocol. 12. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager with conducting and recording mandatory Weekly Store Meetings. Attends ARC Monthly Safety Meetings in Store Managers absence. 13. May transfer or be relocated to other stores based on business needs. 14. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration

Posted 30+ days ago

Assistant Store Manager-logo
Assistant Store Manager
Yesway CareersWater Valley, Texas
ESSENTIAL FUNCTIONS: (other duties may be assigned) Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities; Scheduling employees for shifts; Resolving store issues including customer concerns; Ensure compliance with all required regulations and requirements; Assist with audits and proper placement and stocking of merchandise; Ensure hospitality for all store guests by overseeing timely guest transactions; and Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School Diploma or GED required; and Successful completion of required certification testing upon employment. Experience One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Posted 30+ days ago

Licenced Optical Store Manager-logo
Licenced Optical Store Manager
Pearle Vision -CuyahogaStow, Ohio
GENERAL FUNCTION: The major responsibility of the Store Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention. MAJOR DUTIES & RESPONSIBILITIES: Drive profitable store sales by fostering a patient focused retail culture. Attainment of plan sales goal and comp store sales growth. Positive comp store contribution (year-on-year improvement). Manage payroll cost effectively, in accordance with Company standards Manage gross margin, in accordance with Company standards Effectively train and develop associates to consistently provide a patient care focused experience. Develop team of administratively skilled associates that provide support on daily operational tasks. Develop strong professional relationships with Doctors. Ensure appropriate coverage and quality of Doctor hours. Implementation of initiatives to increase number or exams and conversion of exams to sales. Participate in business planning and business updates. Accountable for the recruitment, training, development, and retention of high performing associates, as measured by: Selection of brand right associates who demonstrate desired patient care behaviors Effective and consistent associate On Boarding Utilization of effective daily practice and role-playing Employee satisfaction through two-way communication Proactive manpower planning for adequate bench strength Ensuring positive patient satisfaction, as measured by patient retention and survey responses. Ensure each store is effectively merchandised and presented according to standards as measured by: Execution of planogram Execution of visual appearance inside and outside of store (i.e., signage) Maintenance of overall standards (i.e. cleanliness, housekeeping) Associates exhibit professional presentation (i.e., attire) in accordance with Company standards Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by: Ready when promised Remake and return percent as compared to Company average Calls to customers to follow-up on purchases Maximize Managed Vision Care relationships and sales opportunities. Timely implementation of approved Marketing programs Execution of signage and promotions according to Company standards. Execution of operational procedures: Safety (security system, safety information posted, fire extinguishers, door locks) Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks) KNOWLEDGE & SKILLS: Proven track record of sales growth through sales skills and accountability for sales results. Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates. Demonstrated ability to deliver an outstanding experience during direct interaction with patients. Ability to recruit and select associates and doctors. Proven experience and results with a retail or customer service establishment. Ability to present and implement decisive and creative solutions to opportunities to grow the business. Ability to provide enthusiastic and concise communication to meet/exceed patient expectations. Foster positive and results-oriented associate and doctor relationships. Success in store merchandising and attention to detail. Ability to manage priorities through adaptability and flexibility. Willingness to take calculated risks Attention to detail and follow-up. Abilities to multi-task and delegate to maximize patient interaction. Computer experience preferred. EDUCATION: Bachelor's degree or comparable experience in retail operations. The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.

Posted 2 weeks ago

Full-Time Store Manager Trainee-logo
Full-Time Store Manager Trainee
ALDI USACaledonia, Michigan
As a Store Manager Trainee, you’ll train on all aspects of successfully running a store in preparation for running for your own store. You’ll be involved in supervising day-to-day store activities, ensuring overall store performance, identifying staffing needs, managing schedules and developing operational action plans while mentoring and developing the team. Position Type: Full-Time Estimated Hours: 45 hours per week Store Manager Trainee Starting Wage: $30.25 per hour Estimated Store Manager Earning Potential Year 1: Up to $111,500 (inclusive of salary and bonus when applicable) *Estimate may vary by location Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. • Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. • Supervises the day-to-day operations and performance of the team to provide the highest level of customer service for the customer •Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees • Handles customer concerns and ensures an appropriate resolution • Ensures proper store signage is maintained at all times, as well as the quality and freshness of ALDI products • Assists in the hiring of store personnel by reviewing resumes and employment applications, as well as interviewing candidates • Prepares, manages, and revises weekly schedules to ensure appropriate store staffing levels • Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results • Conducts store meetings • Identifies training and development opportunities that will assist direct reports in achieving enhanced performance • Conducts annual performance evaluations, recommending store personnel for advancement and termination as appropriate • Achieves store payroll and total loss budgets • Manages cash audits in conjunction with their direct leader according to company guidelines • Monitors the competitive environment within the community and makes recommendations to the direct leader regarding adjustments necessary to maintain a competitive position • Provides product feedback to their direct leader, including recommendations regarding new items to carry or those that should be discontinued • Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order • Oversees product merchandising and maintains proper stock levels through appropriate product ordering • Conducts store inventory counts and reconciliations according to company guidelines • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store • Must be able to perform duties with or without reasonable accommodations. Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI • Ability to work both independently and within a team environment • Ability to provide and lead others to provide prompt and courteous customer service • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A combination of education and experience providing equivalent knowledge • Prior management experience preferred Travel: • Full-Time Store Manager Trainees will often train at multiple locations and must have flexibility to travel within divisional requirements

Posted 1 week ago

Store Operations Manager #122 - Flower Mound, TX-logo
Store Operations Manager #122 - Flower Mound, TX
AcademyFlower Mound, Texas
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth . At Academy Sports + Outdoors, our Purpose is the make it easier for everyone to enjoy more sports and outdoors. The Operations Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Operations, which includes Asset Protection, Cashiers, Loss Prevention, Inventory Control and Maintenance. It directs and coordinates activities through subordinate team leads and other employees. It is a leadership position and is expected to effectively drive the overall performance of the store and store Operations through the effective supervision, communication and coordination of the team members. Through this important work, the Operations Manager leads the team and drives goals that directly impact customer satisfaction, store profitability, and Academy’s Purpose. Job Description: Education: Bachelor’s degree in related field preferred. Work Experiences: At least three years of relevant work experience required. Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Other Requirements: Must meet federal and state requirements for selling and processing firearms transactions Must meet requirements to qualify to obtain/maintain FOID card (Illinois only) Skills: Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. Excellent customer service orientation. Effective problem solving and communication with customers and team members. Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. Writes reports, business correspondence and procedure manuals. Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. Applies common sense understanding and reasoning to make appropriate, timely decisions. Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: Overall management responsibility for the execution and operational excellence of the entire store. Management responsibility for the store Operations and actively participates in the personnel decisions of Operations team members, including, but not limited to, employee selection, training, discipline, termination and development. Provides Operations departmental direction and daily supervisory oversight to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control and Seasonal Team Members to ensure exceptional customer service is the priority of interaction with customers. Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members. Manages workforce productivity, efficiency and process improvement projects and initiatives. Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. Ensures the completion of departmental zoning and adherence to department, store and Company standards. Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. Required to complete Firearms Sales Certification training. Required to complete Power Industrial Truck Certification training. Successful completion of Academy Leadership University. Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members. Required to learn, understand and enforce company policies, procedures and safety rules. Adheres to company work hours, policies, procedures and rules applicable to management-level employees. Duties may change, and the Operations Manager may be required to perform other duties as assigned. Physical Requirements & Attendance Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. Occasionally climb or balance, or stoop, kneel, crouch and crawl. Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. ​

Posted 1 week ago

Assistant Store Manager-logo
Assistant Store Manager
PLSSan Antonio, Texas
This job is located at: 1304 SW Military Dr., San Antonio, TX 78221 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members. Job Responsibilities Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Assisting the Store Manager in implementing strategies to help meet store goals and objectives Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Analyzing financial statements and trends to increase and maximize sales Marketing within the community to increase market share and store revenues Resolving customer complaints for increased customer satisfaction Assisting the Store Manager with managing schedule, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements: A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and confidence to engage with customers Ability to develop positive relationships with customers Strong desire to exceed company initiatives and inspire excellence in a team Excellent communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to sit and/or stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

Assistant Store Manager-logo
Assistant Store Manager
Pet SupermarketKernersville, North Carolina
Location: Kernersville, North Carolina If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Assistant Store Managers possess some of the following key skills: Outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents! Our Assistant Store Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for contributing to the success of the store by assisting the Store Manager in executing store operations. The ASM will assist and manage the Shift Managers, Shift Leads, and Sales Associates in order to continue to provide our customers with World Class Service. What’s in it for you? Competitive pay Full-time benefits & 401K Vacation & Sick time Employee discounts Flexible schedule Room for advancement Working with PETS!!! Essential Duties and Responsibilities Sales Leadership Assist in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs and other store performance goals. Regularly monitor customer service and selling models within their store to ensure all staff interact with customers in a professional manner; resolve all customer complaints. Directing work as needed. Celebrating and recognizing the team’s efforts and accomplishments. Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself appropriately when communicating verbally, in writing, or by email. Customer Excellence Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding. Accountable for the protection of all company assets both tangible and intangible. Motivate, coach, develop and performance manage teams focused on the expected customer experience and selling model. Review all store communications and distribute information to their store employees as appropriate and ensure any required actions are completed. Ensures the company values are upheld and accurately represented within their store. Operations & Talent Development Ensure Brand Standards and operational excellence are maintained and sustained. Responsible for maintaining the fish system, including inventory, ordering, and adhering to budgets. Inventory management - Assist the Store Manager to order within budget and appropriate to drive sales. Partner with the Store Manager to ensure physical inventories are accurate and shrink goals are met. Create a team-oriented environment through customer service role plays and developing in-store contests. Provide support to Store Manager in the management of labor hours to meet customer needs and completion of all required operational compliances. Support overall training to ensure all training plans, new hire checklists, sales techniques, and new product launches are executed. Support the day-to-day assignment of tasks while training and developing store associates for future success within the organization. Partners with Store Managers with performance management concerns to course correct performance as needed with team accordingly within a timely manner. Assist Store Manager with hiring needs. Maintain talent pipeline by developing and maintaining proactive staffing plans for their store; plan and coordinate hiring (pre-screening, interviewing, reference checks) and interviewing candidates as needed. Partner with the Store Manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies. Business Insight Understand the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs. Experience, Education, Certifications (List minimum required to enter the role.) Minimum 2 years in a retail management role Enjoy working with and around animals. College degree an asset Job Requirement Ability to work a flexible work schedule which includes morning, evenings, weekends and/or holidays. Ability to work a rotating schedule that includes the following: 2 closing shifts per week 1 full weekend (Saturday and Sunday) every period Saturday or Sunday each week 1 full weekend off every period if coverage permits. Must possess a valid driver’s license. Access to a motor vehicle Physical Demands, Working Conditions and Effort of position: Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift. Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering. Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees. Active observation required when merchandising the store. Works in a relatively temperature-stable environment. May occasionally need to work alone. Accidental injuries from pets are possible. Common injuries are slips/trips/falls and strains/sprains due to lifting. Competencies: Customer Focus: Is committed to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships with customers and employees based on respect and trust. Motivating Others: Creates an environment that inspires people to want to do their best; can motivate many kinds of direct reports and team or project members; Takes time to actively listen, ask questions as needed and solicit feedback accordingly. Communicates tasks and decisions down; empowers others; invites input from the team and shares ownership and visibility; makes each individual feel his/her/their work is important and adds value. Drive for Results: Support the achievement of exceeding goals successfully; prioritizes what matters most by linking tasks / tactics to the bigger picture. Articulate the work to be done and what success looks like; Leverage candor in feedback; influence up, down, across and without authority. Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she/them disagrees. Time Management: uses his/her/their time effectively and efficiently; values time; concentrates on his/hers/their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities. Delegation: Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibilities and accountability; tends to trust people to perform; lets team members finish their own work. Team Building: Consistently sharing ideas, best practices, and experiences to help people achieve optimal results. Embraces challenges with a positive attitude while demonstrating a willingness to learn. Anticipates and addresses potential or emerging conflicts in collaboration with Store Manager, and demonstrates compassion as needed. Be a partner in leading the team to ensure that people understand why their work is important and meaningful. Pet Supermarket is an equal opportunity employer and Drug Free Work Place

Posted 6 days ago

Assistant Store Manager-logo
Assistant Store Manager
Pet SupermarketDouglasville, Georgia
Location: Douglasville, Georgia If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Assistant Store Managers possess some of the following key skills: Outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents! Our Assistant Store Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for contributing to the success of the store by assisting the Store Manager in executing store operations. The ASM will assist and manage the 3rd Key, 4th Key, and Sales Associates in order to continue to provide our customers with World Class Service. What’s in it for you? Competitive pay Full-time benefits & 401K Vacation & Sick time Employee discounts Flexible schedule Room for advancement Working with PETS!!! Essential Duties and Responsibilities Ensure proper care of all pets in store as outlined in the Animal Care Manual Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing or by email. Partner with your Store Manager in providing guidance and direction to store team in the areas of customer satisfaction, associate development, inventory control, human resources, safety, loss prevention and expense control, so that the store may operate as efficiently and profitably as possible. Accountable for financial results, operational metrics, operational standards, and human resource management for their areas of responsibility Completes store operational requirements by scheduling and assigning employees; following up on work results. Partner with your Store Manager to maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Provides continuous feedback to associates by recognizing and rewarding successful performance and addressing performance-related problems. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements Follow and enforce all company policies and procedures to include operational and merchandising direction that is communicated from the Corporate Office Ability to work rotating schedule that includes the following: 2 evening shifts per week 1 full weekend (Saturday and Sunday) every 3 weeks Saturday and Sunday twice a month Ability to work a flexible work schedule which will include morning, evenings, weekends and/or holidays Ability to work a minimum of 40 hours per week Requirements Must possess a valid driver’s license Access to a motor vehicle Education and/or Experience Management Experience at least 3+ years in retail establishment Working knowledge of POS system preferred Strong sales ability Employee Management and Development Inspire and engage employees by motivating the team to succeed Lead by example Observe and coach employee to provide feedback around sales techniques and providing excellent customer service Develop and execute individual development plans for store employees Develop employees for growth and promotion by delegating appropriate responsibilities and inspecting completion Pet Supermarket is an equal opportunity employer and Drug Free Work Place

Posted 2 weeks ago

Assistant Store Manager-logo
Assistant Store Manager
PLSCleveland, Ohio
This job is located at 13520 Euclid Ave., Cleveland, OH 44112 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members. Job Responsibilities Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Assisting the Store Manager in implementing strategies to help meet store goals and objectives Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Analyzing financial statements and trends to increase and maximize sales Marketing within the community to increase market share and store revenues Resolving customer complaints for increased customer satisfaction Assisting the Store Manager with managing schedule, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements: A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and confidence to engage with customers Ability to develop positive relationships with customers Strong desire to exceed company initiatives and inspire excellence in a team Excellent communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

Assistant Store Manager-logo
Assistant Store Manager
PLSIrving, Texas
This job is located at 1701 W. Irving Blvd., Irving, TX 75061 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members. Job Responsibilities Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Assisting the Store Manager in implementing strategies to help meet store goals and objectives Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Analyzing financial statements and trends to increase and maximize sales Marketing within the community to increase market share and store revenues Resolving customer complaints for increased customer satisfaction Assisting the Store Manager with managing schedule, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements: A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and confidence to engage with customers Ability to develop positive relationships with customers Strong desire to exceed company initiatives and inspire excellence in a team Excellent communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 2 weeks ago

Assistant Store Manager-logo
Assistant Store Manager
Extra Space StoragePort Charlotte, Florida
As an Assistant Store Manager , you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages , a great work/life balance , and career and development opportunities . Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Provide excellent customer service. Meet sales goals through unit rentals, unit insurance, and moving supplies. Guide new customers through rental processes and agreements. Maintain facilities – sweeping, mopping, changing light bulbs, etc. Work independently on daily tasks as well as cooperate with team members. May be required to run errands for the facility and travel to other store locations. Your Qualifications 1+ year of customer-facing employment experience. Strong computer skills. Current, valid driver’s license with access to a reliable personal vehicle (except in NYC.) High school diploma or GED equivalent. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.

Posted 30+ days ago

Store Manager - Hourly 3184-logo
Store Manager - Hourly 3184
GameStopSomerset, Kentucky
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! SUMMARY As an Empowered Leader, the Store Leader- Hourly works independently to directly influence the performance of everyone who interacts with guests and supports the store environment. Using elements of GameStop's Buy-Sell-Trade Model, The Circle of Life, and Solution Selling techniques, the Store Leader ensures world-class guest service experiences for all of GameStop’s guests. The Store Leader-Hourly makes discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of a GameStop store. This position supervises a combination of associates including an Assistant Store Leader, Senior Game Advisors and Game Advisors, which may vary based upon store size, location, and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Selling Passion • Enjoy active selling, including exploring and creating guest needs and closing the sale. Demonstrate a passion for exceeding goals. o Provide world-class guest service: promptly greet guests, respond to and handle guest concerns quickly, effectively and courteously; align guest needs with GameStop products which meet the needs of the guest; recommend additional items as appropriate; and ensure every guest is thanked for shopping at GameStop; ensure all store associates consistently provide world-class guest service. Solution Selling Focus • Drive sales and guest loyalty by creating complete, lasting guest solutions. Demonstrate unique interest in every guest. Ask questions and makes recommendations in order to make technology easier and more affordable for every guest. o Ensure the use of Solution Selling techniques to align guest needs with GameStop products, the recommendation of additional items as appropriate, and ensure every guest is thanked for shopping at GameStop. o Support the total shopping environment, including visual and operational elements, and the guest relationships that lead to sales and repeat business. Team Support • Demonstrate a selfless commitment to others on the store team, including schedule and activity-based dependability, continuous improvement, and respond effectively to feedback. Actively seek opportunities to contribute at a higher level of service to the business, the guests, and others on their team. o Recruit, hire, assess, develop, and retain people committed to outstanding guest service. o Provide timely, appropriate and regular feedback to all store associates concerning performance, conduct performance coaching discussions as appropriate, and writing and presenting annual performance appraisals. o Using the Empowered Leadership Model, lead store associates in meeting sales, profit and shrink goals. o Ensure the sales floor is attended by a supervisor at all times, and the store always has a supervisory employee present. o Train store associates on all aspects of their jobs, including all company/store policies, procedures and guidelines. Operational Agility • Respond rapidly, accurately, and consistently to all of the operational requirements essential for creating exceptional and profitable guest experiences in a consistently clean, neat, and well organized store. o Schedule store associates to achieve optimum guest service levels, and delegate store tasks to ensure proper completion in an environment that puts the guest first. o Communicate clearly and regularly with store associates, other Store Leaders, the store support center, and multi-unit leaders to ensure that all GameStop store initiatives are implemented according to plan. o Protect company assets through effective inventory control and loss prevention practices. o Ensure that all areas of the store are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. o Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. o Manage all in-store merchandising activity and stock levels; communicate all shortages, record discrepancies and out of stock issues to the District Leader and Regional Loss Prevention Leader Military Stores (if applicable) o Ensure all Affirmative Action Program initiatives including proper completion of additional paperwork, document retention, and employment procedures and practices are adhered (*applies only to positions at a military base store) o Form professional partnerships with appropriate military personnel on assigned military base including the Supply Base Leader (SBM). (*applies only to positions at a military base store) RELATED COMPETENCIES • Building a Successful Team – Uses appropriate methods and a flexible and interpersonal style to help build a cohesive team; facilitates the completion of team goals • Building Guest Loyalty – Effectively meets guest needs; builds productive guest relationships; takes responsibility for guest satisfaction and loyalty • Coaching – Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem • Driving for Results - Sets high goals for personal and group accomplishment; uses measurement methods to monitor progress toward goals; tenaciously works to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement • Work Standards – Sets high standards for self and others; assumes responsibility and accountability for successfully completing assignments or tasks; self-imposes standards of excellence rather than having standards imposed BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE) • Must be at least 18 years of age and present state-required proof of age documents • High school diploma or GED required; An Associate’s or accredited Bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred • Three or more years of retail sales, guest service, and/or management/leadership experience required; at least 1 year of retail management experience preferred • Must be able to work alone and move throughout the store unassisted, for extended periods (up to 12 hours per day) • Must be able to lift and/or move objects and displays (up to 20 lbs.), bend, stoop, reach with arms and hands, and climb on ladders • Must be able to occasionally travel unassisted via car and/or plane to offsite conferences and meetings (less than 10%) MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES • Proficient guest service skills • Proficient ability to communicate effectively with others using spoken and written English; bilingual (English/Spanish) skills preferred • Ability to lead in a fast-paced, rapidly changing environment that includes multiple overlapping priorities • Proficient knowledge of operating a point-of-sale computer system and properly completing required paperwork • Proficient understanding of basic math functions (add, subtract, multiply, divide) • Working knowledge of alphabetizing • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia • Proficient self-motivation and ability to work as a team to complete necessary tasks in a timely manner • Proficient problem solving skills and judgment abilities • Proficient ability to carry out instructions furnished in written, oral or diagram form • Ability to deliver bank deposits according to loss prevention safety guidelines • Ability to work extended hours/days as necessary, including Sundays • Ability to remain effective under pressure; ability to handle stress in a manner that is acceptable to others and to the organization • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, affirmative action, and ethical responsibilities Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Compensation: $16.00 - $24.00

Posted 3 weeks ago

Goodwill of Central & Northern Arizona logo
Store Manager in Training
Goodwill of Central & Northern ArizonaQueen Creek, Arizona
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Job Description

21437 S. Ellsworth Rd. Queen Creek Arizona, 85142, +1 (480) 3987657

Starting Pay:

$60,000.00 Annual


 

Position Description: 

Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.

Essential Duties and Responsibilities:

  • Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
  • Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
  • Ensures payroll costs and operating costs are managed to budget.
  • Ensures Team Members deliver excellent customer service to donors and customers.
  • Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Partners with community businesses and organizations to promote Goodwill mission.
  • Maintains regular and consistent in-person attendance.
  • Serves as a Goodwill ambassador to the community.
  • Transfers to different stores at any given moment due to business needs.
  • Covers shifts at different stores at any moment due to business needs.
  • Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.
  • Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
  • Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.
  • Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.
  • Ensures that Team Members are operating per company standards and procedures.
  • Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
  • Transfers to different stores at any time due to business needs.
  • Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
  • Builds a high-performing team.
  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
  • Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates.
  • Plays critical role in driving company culture change efforts and change management processes.
  • Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • High School Diploma or equivalent
  • Two years’ work experience in Retail Management, preferably thrift
  • One-year customer service experience
  • Proficient in Microsoft Office Suite
  • Valid drivers’ license and clean MVR
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona  at 1-833-624-0920 option 6 or leaves@goodwillaz.org  if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.