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Store Manager-logo
Papa Murphy's Holdings, Inc.Springfield, IL
"You are applying for work with Pizza Masters of Illinois, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications • Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

Store Manager-logo
Hot Topic, Inc.Merrillville, IN
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

Store Manager-logo
MejuriNashville, TN
Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way women purchase jewelry-for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly. As part of Noura's original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany. We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team. The Role: As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the District Manager, you will drive the growth and awareness of Mejuri in your store and market. You are passionate about leading teams and recognize the importance of leading by example, building motivation, and creating an environment that demonstrates the Mejuri values. You are the ultimate ambassador of the Mejuri brand; accountable for creating a highly productive store environment in which we exceed customer expectations, and create an engaging and inclusive environment where employees are motivated and supported to do their best. You reflect and celebrate milestones with your team and are focused on how to continue to grow & develop your team members focused on a high level of engagement. You will manage and provide oversight of all aspects of profit, people, and process within your store, partnering with People Operations, Retail Operations, Marketing and Merchandising departments to exceed targets. Revenue & Profitability: Responsible for the financial health and profitability of your store, driving revenue and exceeding targets. Responsible for managing store's spend & seeks opportunities to minimize costs. Review and monitor daily, weekly, monthly business and people results and create strategic plans in partnership with the District Manager to achieve ideal targets. Support store team in setting and achieving KPI goals, by driving a culture of performance, cost awareness and accountability. Develop the required business acumen to analyze results and plan & execute for improvement. Responsible for mitigating risk within store, identifying and resolving all gaps or roadblocks to profitability & protecting our assets including internal & external theft, inventory accuracy & shrink. Form partnership & provide regular feedback to the Visual Merchandising team to ensure all locations have the correct assortment, depth & breadth, designed to drive profitability & sales. People: Ensure that we have the right people in the right positions at the right time and in the right quantities across your store Validate and participate in the sourcing, assessment, and selection of talent to build the infrastructure necessary to sustain and grow our scaling business Validate and participate in the successful integration and onboarding of new talent to our store Validate the regular and accurate assessment of our people against performance review criteria and KPIs. Build healthy relationships with our people and establish a positive and engaging work environment. Ensure that store schedules are supported with high quality and accurate inputs and uphold the standards of responsible live-week management Nurture a sustainable talent pipeline by providing store teams access to learning opportunities to prepare them for success in both current, and future, opportunities Validate and uphold the Mejuri compensation philosophy, ensuring that employees are compensated appropriately for their performance Validate that high performing employees are retained and low performing employees are amicably exited. Adhere to and validate our compliance practices and partner with People Operations to resolve escalations as they arise Customer Experience: Lead by example and validate the quality of the in-store customer experience by communicating,training, and upholding expectations on the team on Mejuri's Steps of Selling. Provide in-store coaching to staff & Assistant Store Manager, working alongside them to demonstrate best practices in hosting, customer service and product knowledge. Lead and validate client strategy to build lasting relationships with existing customers and drive new customer acquisition. Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings. Brand: Act as an ambassador of Mejuri's culture and values within and outside the company. Identify opportunities for marketing initiatives to drive new & repeat customers and community engagement at the store level. Partner with Marketing & Store Services teams to host 1 event per quarter at each store location (including Fine Crew & Piercing events). Identify opportunities to build and maintain relationships within local communities to drive brand awareness. Operations: Responsible for providing day-to-day support to store team to ensure all objectives are achieved, operational, brand and product standards are maintained & store teams are set up for success. Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve. Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed. Champion best practices and execute the maintenance of all store functions ensuring locations are able to operate seamlessly, on time and achieve the desired objectives & KPIs What you'll bring to the team: Experience in high volume store in retail. Understanding of local market and requirements relevant to new store openings. Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments. Demonstrated understanding of service excellence in a consumer environment. Excellent communication skills. Deep local knowledge and informed of trends in retail, you're well connected, and you know how to navigate and grow your network to get the introductions you need. Desire to work in a fast paced, entrepreneurial environment -you understand the importance of experimentation and iteration. Bonus: you've opened a store from scratch. Bonus: you've worked at a start-up or fast growing company. Benefits at Mejuri: A minimum of two weeks vacation, plus personal days and three religious observance days (for full-time employees) Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support. Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees. Semi-annual performance reviews. Internal coaching department and learning and development to support career growth and plans for everyone. A generous product discount! #LI-Onsite At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things-together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Our values are: RAISE THE BAR | Stay Curious, Share/Seek Feedback and Strive for Excellence CUSTOMER OBSESSED | Get Close to the Customer and prioritize them in our decisions EMPOWERED OWNERS | Treat the company like your own and take initiative FIND A WAY| Seek simple, creative solutions, and act fast DRIVE RESULTS| Be clear on your goals and be relentless in achieving them TEAM FIRST | Value team success over personal Ego Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Orem, UT
Store Manager: "You are applying for work with Robison Enterprises or Brandon James Enterprises, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

D
Duchess ShoppeColumbus, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 1 week ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Lanse, MI
Store Manager: "You are applying for work with Parrish Enterprises, Inc. or Parrish Limited Partnership, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

Store Manager-logo
Hot Topic, Inc.Clarksville, TN
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

Store Manager-logo
Carter Lumber IncPanama City, FL
A Townsend Building Supply (a division of Carter Lumber) Store Manager is responsible for the overall operation of the store as well as developing and maintaining sales relationships with contractors and do-it-yourselfers. This is accomplished by following the directions set by the General and District Managers in the areas of foundation, inventory, sales and profit. Complying with policies and procedures, monitoring key employees, controlling inventory purchases and levels, developing sales and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position. This position will be onsite at our facility in Enterprise, AL. Requirements to be Considered for the Position: Previous retail management experience in the building materials industry required Previous experience managing installed sales and outside sales programs Proven track record in sales management, primarily dealing with contractors Ability to direct and train others effectively as a team leader Demonstrated ability to increase sales and profitability Well-developed problem solving abilities and strong conflict resolution skills Responsibilities of the Position: Store Operations: Assists in the managing and implementation of the overall direction of the store. Responsible for properly delegating and overseeing all aspects of inventory management, safety requirements and policies and procedures. Effectively communicates sales and profit goals to ensure the support of the team. Staff Management: Responsible for setting the direction and managing areas of employment such as; hiring, communication, motivation, discipline, separation and other areas. Ensures goals are outlined for employees and are met. Sales & Relationship Building: Manages the growth of the outside, inside and installed sales programs by ensuring that new prospects are obtained and current relationships and services are successfully maintained. This is accomplished by building relationships, following up on key accounts and resolving customer complaints effectively. Knowledge & Training : Identifies personal growth needs and learning opportunities. Completes required training. Commits to continued learning on products, packages, procedures and more. Encourages and oversees employee career development. Benefits (full-time employees) Health, Dental, Vision (Single and Family Plans) available after 30 days of employment Short and Long-Term Disability Company-paid life insurance and AD&D Optional supplemental life insurance Company-match 401(k) Vacation time and paid holidays Vendor incentives Room for growth; we promote from within! Military encouraged to apply!

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Camas, WA
"You are applying for work with Northwest Premier Investments, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer and employee situations. Basic computer skills, including MS Word, Excel, Outlook, Google Drive and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials , P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use fingers and hands to handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Wage range for this position is $19 to $24.50 per hour. Tips are included in this wage range. Maximum expected hourly rate including tips is $24.50 per hour. Benefits available include; Employee Discounts Health and Dental insurance to those who qualify Voluntary group term life, accident and specific disease insurance to those who qualify, subject to change Wage range for this position is $19 to $24.50 per hour. Tips are included in this wage range. Maximum expected hourly rate including tips is $24.50 per hour. Benefits available include; Employee Discounts Health and Dental insurance to those who qualify Voluntary group term life, accident and specific disease insurance to those who qualify, subject to change

Posted 1 week ago

D
Duchess ShoppeNewcomerstown, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Store Manager-logo
MejuriChicago, IL
Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way women purchase jewelry-for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly. As part of Noura's original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany. We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team. The Role: As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the District Manager, you will drive the growth and awareness of Mejuri in your store and market. You are passionate about leading teams and recognize the importance of leading by example, building motivation, and creating an environment that demonstrates the Mejuri values. You are the ultimate ambassador of the Mejuri brand; accountable for creating a highly productive store environment in which we exceed customer expectations, and create an engaging and inclusive environment where employees are motivated and supported to do their best. You reflect and celebrate milestones with your team and are focused on how to continue to grow & develop your team members focused on a high level of engagement. You will manage and provide oversight of all aspects of profit, people, and process within your store, partnering with People Operations, Retail Operations, Marketing and Merchandising departments to exceed targets. Revenue & Profitability: Responsible for the financial health and profitability of your store, driving revenue and exceeding targets. Responsible for managing store's spend & seeks opportunities to minimize costs. Review and monitor daily, weekly, monthly business and people results and create strategic plans in partnership with the District Manager to achieve ideal targets. Support store team in setting and achieving KPI goals, by driving a culture of performance, cost awareness and accountability. Develop the required business acumen to analyze results and plan & execute for improvement. Responsible for mitigating risk within store, identifying and resolving all gaps or roadblocks to profitability & protecting our assets including internal & external theft, inventory accuracy & shrink. Form partnership & provide regular feedback to the Visual Merchandising team to ensure all locations have the correct assortment, depth & breadth, designed to drive profitability & sales. People: Ensure that we have the right people in the right positions at the right time and in the right quantities across your store Validate and participate in the sourcing, assessment, and selection of talent to build the infrastructure necessary to sustain and grow our scaling business Validate and participate in the successful integration and onboarding of new talent to our store Validate the regular and accurate assessment of our people against performance review criteria and KPIs. Build healthy relationships with our people and establish a positive and engaging work environment. Ensure that store schedules are supported with high quality and accurate inputs and uphold the standards of responsible live-week management Nurture a sustainable talent pipeline by providing store teams access to learning opportunities to prepare them for success in both current, and future, opportunities Validate and uphold the Mejuri compensation philosophy, ensuring that employees are compensated appropriately for their performance Validate that high performing employees are retained and low performing employees are amicably exited. Adhere to and validate our compliance practices and partner with People Operations to resolve escalations as they arise Customer Experience: Lead by example and validate the quality of the in-store customer experience by communicating,training, and upholding expectations on the team on Mejuri's Steps of Selling. Provide in-store coaching to staff & Assistant Store Manager, working alongside them to demonstrate best practices in hosting, customer service and product knowledge. Lead and validate client strategy to build lasting relationships with existing customers and drive new customer acquisition. Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings. Brand: Act as an ambassador of Mejuri's culture and values within and outside the company. Identify opportunities for marketing initiatives to drive new & repeat customers and community engagement at the store level. Partner with Marketing & Store Services teams to host 1 event per quarter at each store location (including Fine Crew & Piercing events). Identify opportunities to build and maintain relationships within local communities to drive brand awareness. Operations: Responsible for providing day-to-day support to store team to ensure all objectives are achieved, operational, brand and product standards are maintained & store teams are set up for success. Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve. Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed. Champion best practices and execute the maintenance of all store functions ensuring locations are able to operate seamlessly, on time and achieve the desired objectives & KPIs What you'll bring to the team: Experience in high volume store in retail. Understanding of local market and requirements relevant to new store openings. Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments. Demonstrated understanding of service excellence in a consumer environment. Excellent communication skills. Deep local knowledge and informed of trends in retail, you're well connected, and you know how to navigate and grow your network to get the introductions you need. Desire to work in a fast paced, entrepreneurial environment -you understand the importance of experimentation and iteration. Bonus: you've opened a store from scratch. Bonus: you've worked at a start-up or fast growing company. Benefits at Mejuri: Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support. Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees. Semi-annual performance reviews. A generous product discount! #LI-Onsite Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $85,000-95,000 per annum based on a candidate's experience and qualifications. At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things-together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Our values are: RAISE THE BAR | Stay Curious, Share/Seek Feedback and Strive for Excellence CUSTOMER OBSESSED | Get Close to the Customer and prioritize them in our decisions EMPOWERED OWNERS | Treat the company like your own and take initiative FIND A WAY| Seek simple, creative solutions, and act fast DRIVE RESULTS| Be clear on your goals and be relentless in achieving them TEAM FIRST | Value team success over personal Ego Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Posted 30+ days ago

D
Duchess ShoppeButler, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Roseville, CA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.75 - $29.70 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Orem, UT
Store Manager: "You are applying for work with Robison Enterprises or Brandon James Enterprises, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

Store Manager-logo
Harbor Freight ToolsVineland, NJ
Job Description Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence. The anticipated salary range for this position is $61,450 - $88,320 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Profit Maximization Drive sales to exceed financial goals Manage payroll and control expenses Foster a results-driven store environment Successfully execute special events Operational Execution Prioritize workload Validate execution of standard operating procedure Ensure compliance to company policies A subject matter expert in all operational processes Talent Optimization Acquire high quality talent Training and developing Performance management Effectively staff and schedule Create a team atmosphere Customer Experience Ensure a friendly environment Ensure items are in-stock Ensure items are priced right Maintain a neat, clean, and organized store Success Drivers: Drive for Results Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications. Building High Performance Teams Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team for growth. Problem Solving Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn't stop at the first answers. Keeps the goal in mind and is not easily deterred. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives Monitors process, progress and results and provides effective feedback. Managerial Courage Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others. Customer Focus Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication. Requirements Experience Minimum of two years of retail management experience Education Bachelor's/Associates Degree preferred or High School graduate/Equivalent Physical Requirements Ability to intermittently lift, push and/or pull up to 50 pounds. Requires standing and moving for an entire shift. Ability to lift, bend, kneel, climb, crawl and/or twist. Ability to safely climb up and down a ladder. Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP. Availability Ability to work a flexible schedule, including evenings, holidays and weekends as necessary to meet the needs of the business. Regular attendance is an essential function of the job. Some travel required.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Vancouver, WA
"You are applying for work with Northwest Premier Investments, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer and employee situations. Basic computer skills, including MS Word, Excel, Outlook, Google Drive and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials , P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use fingers and hands to handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Wage range for this position is $19 to $24.50 per hour. Tips are included in this wage range. Maximum expected hourly rate including tips is $24.50 per hour. Benefits available include; Employee Discounts Health and Dental insurance to those who qualify Voluntary group term life, accident and specific disease insurance to those who qualify, subject to change Wage range for this position is $19 to $24.50 per hour. Tips are included in this wage range. Maximum expected hourly rate including tips is $24.50 per hour. Benefits available include; Employee Discounts Health and Dental insurance to those who qualify Voluntary group term life, accident and specific disease insurance to those who qualify, subject to change

Posted 1 week ago

Store Manager-logo
Hot Topic, Inc.Jackson, MI
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Visalia, CA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.75 - $29.70 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.West Covina, CA
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.75 - $29.70 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Five Below, Inc.Westwood, MA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Build a Culture of Working Back from the Customer Lead a growth-oriented sales culture to achieve store business performance results. Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. Anticipate the needs of the customer and create an amazing store environment. Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. Develop a High Performing Crew Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time. Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. Inspire accountability by providing training, coaching, and consistent feedback to your team. Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports. Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters. Maintain an environment that is safe for your customers and crew. Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent. Foster career growth through individual development planning and performance coaching. Develop a peer network internally and externally to build strong recruitment and succession planning for your store. Drive a Consistent Business Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. Balance competing priorities with a recognition of what is critical. Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability. Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. Oversee successful receiving and ensure stocking procedures are properly followed and maintained. Ensure the execution of physical inventory and compliance with company data integrity processes. Assure that merchandise flow meets company set standards and closely monitor sell through. Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room. Ensure compliance with all the Five Below Standard Operating Procedures (SOP). Review all corporate communications and prioritizes/plans accordingly. Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws. Perform other duties as assigned, including services. The Five Below Way Wow our customers: Put the customer first and make a difference in people's lives. Unleash your passion: Check your ego at the door and do what you say you will do. Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same. Achieve the Impossible: Set the bar high for self and team and outperform expectations. Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts. QUALIFICATIONS High School Graduate or equivalent Minimum 3 years of management experience preferred Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Salary Pay Range: BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

Papa Murphy's Holdings, Inc. logo

Store Manager

Papa Murphy's Holdings, Inc.Springfield, IL

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Job Description

"You are applying for work with Pizza Masters of Illinois, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

Summary Description

The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work.

To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities:

Duties and Responsibilities

  • Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste.
  • Foster a culture of upward development of team members.
  • Ensure that operational standards for the store are met.
  • Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards.
  • Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members.
  • Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep.
  • Oversee the physical facility including minor repair and preventive maintenance on equipment.
  • Monitor inventory of food and beverage products.
  • Monitor build-to levels and submits orders to vendors that are within store guidelines.
  • Check all vendor deliveries for type, quantity, and cost accuracy.
  • Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales.
  • Project and recognize accurate sales trends to ensure accurate levels of product.
  • Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction.
  • Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances.
  • Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report.
  • Recruit, interview, staff, conduct orientations, and train store team members.
  • Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members.
  • Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance.
  • Ensure store complies with all Federal, State and Local labor laws.
  • Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease.
  • Participate in local store marketing (LSM) activities for the market.
  • Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image.
  • Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed.

Required Qualifications

  • • Education:
  • High school diploma or general education degree (GED) required.
  • Experience:
  • 2-5 Years previous supervisory and QSR management experience.
  • Degrees, Licensure, and/or Certification:
  • Food Handlers Card and/or Serve Safe Certified preferred but not required.
  • Must be able to pass criminal background check.
  • Knowledge, Skills, and Abilities:
  • Demonstrate integrity, honesty, and strong leadership.
  • Ability to effectively manage people.
  • Demonstrate good written and oral communication skills.
  • Demonstrate excellent customer service skills
  • Ability to manage various difficult or emotional customer situations.
  • Basic computer skills, including MS Word, Excel, Outlook, and POS.
  • Ability to read and apply fundamental math skills, including weights and measurements.
  • Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.

Other requirements:

  • Must be able to pass criminal background check.
  • Flexibility to cover shifts in the event of absent employees.
  • Ability to maintain safe standards for front and back of house.
  • Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms.
  • Occasionally required to bend and stoop, kneel or crouch.
  • Must be able to lift and/or move up to 30 pounds.
  • Ability to maintain punctual and regular attendance.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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