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Duchess ShoppeNewark, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Salem, OR
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

Store Manager-logo
Carter Lumber IncEnterprise, AL
A Townsend Building Supply (a division of Carter Lumber) Store Manager is responsible for the overall operation of the store as well as developing and maintaining sales relationships with contractors and do-it-yourselfers. This is accomplished by following the directions set by the General and District Managers in the areas of foundation, inventory, sales and profit. Complying with policies and procedures, monitoring key employees, controlling inventory purchases and levels, developing sales and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position. This position will be onsite at our facility in Enterprise, AL. Requirements to be Considered for the Position: Previous retail management experience in the building materials industry required Previous experience managing installed sales and outside sales programs Proven track record in sales management, primarily dealing with contractors Ability to direct and train others effectively as a team leader Demonstrated ability to increase sales and profitability Well-developed problem solving abilities and strong conflict resolution skills Responsibilities of the Position: Store Operations: Assists in the managing and implementation of the overall direction of the store. Responsible for properly delegating and overseeing all aspects of inventory management, safety requirements and policies and procedures. Effectively communicates sales and profit goals to ensure the support of the team. Staff Management: Responsible for setting the direction and managing areas of employment such as; hiring, communication, motivation, discipline, separation and other areas. Ensures goals are outlined for employees and are met. Sales & Relationship Building: Manages the growth of the outside, inside and installed sales programs by ensuring that new prospects are obtained and current relationships and services are successfully maintained. This is accomplished by building relationships, following up on key accounts and resolving customer complaints effectively. Knowledge & Training : Identifies personal growth needs and learning opportunities. Completes required training. Commits to continued learning on products, packages, procedures and more. Encourages and oversees employee career development. Benefits (full-time employees) Health, Dental, Vision (Single and Family Plans) available after 30 days of employment Short and Long-Term Disability Company-paid life insurance and AD&D Optional supplemental life insurance Company-match 401(k) Vacation time and paid holidays Vendor incentives Room for growth; we promote from within! Military encouraged to apply!

Posted 30+ days ago

Store Manager-logo
Pacific SunwearFort Wayne, IN
Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: A day in the life, what you'll be doing: Prioritizes and delegates tasks to meet all selling, visual, and operational needs Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools Supports and executes all product, visual and marketing directives, and maintains standards set by the company Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience Anticipates and determines customer needs and "solves for yes" in order to ensure customer satisfaction Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store Accountable to self and others for achieving all company sales, metric and operational goals Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense Creates shortage action plans to minimize loss and achieve shrinkage goal Drives and executes all digital sales strategies including ship from store and BOPIS within the store Communicates store and customer feedback to the District or Market Manager to grow the business Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company's strategies and goals Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: Passion for product, brands, fashion and trends Four-year college degree or equivalent preferred Effective written, verbal and presentation skills Strong interpersonal and communications skills with the ability to communicate at all levels Proven ability to drive sales results in a high sales volume environment Excellent time management skills Ability to interpret all policies and procedures to resolve customer and associate issues Willingness to travel periodically to attend meetings/workshops (overnight may be necessary) Proficient in math and possesses strong computer skills Minimum five years retail experience required, with a proven ability to drive sales results Minimum of two years of retail management experience required Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Rome, GA
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.San Jose, CA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $25.20 - $31.50 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Delta, CO
Pay ranges from $50,000 - $60,000 including tips, based off experience. "You are applying for work with Fresh Take LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Store Manager: Compensation: Hourly position equating to $45,000-$55,000 based off experience. Employment Type: full-time We are seeking a self-motivated individual who can lead and motivate a team of individuals. This person will be responsible for the human resources, financial ins and outs and all operational tasks of the restaurant industry. This is a full time position that requires 40-45 hours per week and is paid hourly. The hourly rate is negotiable based off of experience. Please respond should you feel you are a good fit for this position. Must be able to work various shifts per week. Days worked are fluid and can be discussed upon hire. Tuesdays and Fridays are a MUST. Must have 2 or more years experience in the customer service / restaurant industry Must have a high school diploma or equivalent. Be authorized to work in the United States and of legal working age. Must have reliable transportation. Background check required. Additional Info Required: Driving, Valid Driver's License, Minimum Age of 21+ years old

Posted 6 days ago

Store Manager-logo
Tractor SupplyKlamath Falls, OR
Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. Schedule, organize, and plan daily activities for team members to ensure efficient store operations. Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. Learn how to create a desirable work environment through promotions, recognition, and empowerment. Problem solving and conflict resolution for both team members and customers. Learn sales and profit management - accountable for achieving top and bottom line. Promote a safe and productive work environment Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. Learn the process of organizing merchandise resets to company specifications on a periodic basis. Implementing and sustaining merchandise presentation per company standards. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. Train to do periodic sales forecasting, payroll analysis and budget review. Train on documentation of team member evaluations and corrective action. INVENTORY: Train on managing periodic price changes. Train on communicating inventory needs to buyers and distribution centers. Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. SPECIAL PROJECTS: Learn how to coordinate and conduct special sales events. Train to assist District Manager and other Store Managers in solving district issues and support operational needs. Community involvement. TEAM MEMBER RELATIONS: Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice". Learn how to address team member issues and concerns, working with HR team when necessary. Learn how to assess and develop team members for advancement within the organization. BUDGET/AUDITING Train to be responsible for budgeting and sales forecasting. Learn how to be responsible for auditing store processes. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities Must have valid driver's license if you drive for company business. Process information and merchandise through system and POS Register system. Read, write, and count to accurately complete all documentation. Freely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. Work a minimum of 52 hours per week. Stand and walk for long periods of time often up to four hours straight without a break. Travel to other store locations and to company functions. Working Conditions Normal office working conditions Physical Requirements Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 30+ days ago

Store Manager-logo
Murphy USA, Inc.Terrell, TX
Job Posting As a Store Manager at Murphy USA, you will join a diverse team of people on solid career paths in a growing retail organization. You will receive outstanding training, pay, and benefits. Our Store Managers are responsible for the overall site performance and the direct management of approximately 5-15 store employees. Murphy USA Store Managers are viewed as a small business owner, directly accountable for ensuring that every site delivers best-in-class customer service, consistent achievement of operational excellence, and professional development of store employees. Benefits Pay On-Demand. Work Today, Get Paid Tomorrow! Easy access to a portion of earned wages available after completed shifts Medical, Dental, and Vision Insurance Profit Sharing 401(k) Plan with 6% Matching Contribution Vacation Sick Leave Career Advancement Opportunities Employee Education Assistance Store Commissions Responsibilities Drive store sales growth, promotional sales, customer service surveys/results, and fuel break even Manage store operating costs to be at or below plan Ensure store is fully staffed with succession plans in place, train store team members to be highly proficient and to follow training guidelines and are actively demonstrating our principles and core competencies Maintain compliance to fuel and merchandising programs Support company initiatives/roll-outs and maintain changes Report and handle all safety incidents per company guidelines Requirements Must be 18+ Years of age, 19 in Indiana, 20 in Kentucky and 21 in Illinois, Arkansas, Kansas, and Alabama Must have a Bachelor's Degree OR 1 year of continuous Store Manager experience OR 1 year of continuous Assistant Store Manager experience Must be able to perform repeated bending, standing, and reaching Must be able to occasionally lift up to 50 pounds Perform other duties as required or assigned "Murphy USA Inc is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, gender, national origin, disability, veteran status, age, or any other class or category protected by federal, state, or local law."

Posted 3 weeks ago

Store Manager-logo
Blank StreetBoston, MA
About Blank Street At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy. What's Brewing… Cafe Managers are integral to the success of Blank Street by taking full ownership of their four walls. Cafe Managers are accountable for training all team members, leading from the front on facilities, product and customer service expectations, conducting proper inventory management, practicing effective performance management of team members, hiring and developing great talent, business growth and improvement. Cafe Managers may also support light project work directed at growing the overall business and their individual skills. Our Values Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful. Move as One: We value people who strive to be the best team player, not individual stars. "My Home is your Home" Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful. What you'll own: People- Deeply care for and coach your team Create a motivating and engaging culture in your team Consistently celebrate, train, coach and mentor your team Step in to cover scheduling gaps or time off in the store schedule Create and publish staff schedules according to state and local labor laws Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time Recruit super star talent in collaboration with the People Team Oversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where needed Ensure coffee accreditations are handled on time for new employees in line with company standards Work to maintain the very best team engagement scores Product- Execute our product mix flawlessly Be a brand ambassador - have a thorough understanding of what makes Blank Street's products unique and differentiated with the ability to communicate it to customers and teammates, inspiring them to fall in love with Blank Street Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products Physical Space- Ensure true operational and brand excellence Ensure the safety, cleanliness and presentation of your location in line with company policies Promote an environment that is set up for success by solving any facilities, maintenance, and pest control issues quickly and efficiently Maintain operational excellence achieving company standard scores and above via our auditing platform Performance- Be the best at what you do Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty Motivate your team to provide exceptional service Celebrate positive customer feedback and investigate negative comments to ensure we are listening and adjusting where necessary Be a champion of your store's financial performance and peak business throughput Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve Look for ways to continuously develop your leadership, training and coaching skills Stay current on company tools, processes and communication Collaborate with other Managers across Blank Street to share best practices and build community Attend all trainings and department meetings designed to support your development or performance What you'll bring 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands Experience hiring, developing and managing hospitality teams Experience managing inventory and supply chain ordering Love for coffee and customer service Experience working in a unionized environment is a plus Strong knowledge of specialty coffee, espresso and equipment is a must Strong decision making and multi-taking skills Strong interpersonal communication skills Availability Requirements: Full Time: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Perks: Competitive Salary Quarterly bonus program Medical, Dental, and Vision coverage Paid sick time Paid Time off + Company holidays A whole lot of Blank Street swag & coffee

Posted 30+ days ago

F
Francesca's Collections, Inc.Willow Grove Park, PA
Location: 2500 West Moreland Road Willow Grove, Pennsylvania 19090 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Boutique Team Leader is the frontline of our field leadership team, responsible for all aspects of our boutique operations including guest experience, talent, and visual merchandising. Through strategizing, coaching, and accountability, you lead and motivate your team to provide an exceptional customer experience and maximize sales. Boutique Team Leader responsibilities include: Guest Experience Cultivate a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Fostering a culture of communication and teamwork, ensuring important boutique & company information reaches all levels of the team. Providing consistent developmental feedback that empowers and motivates your team. Acting as a liaison between the Boutique Team, Field, and Corporate partners. Talent Attracting, recruiting, onboarding, developing, and retaining a high-performing and diverse team. Building bench strength for the boutique by preparing team members for the next level of responsibility. Coaching, training, and developing team members to the behaviors that create success in their roles. Managing performance fairly, consistently, and on an ongoing basis. Establishing open, candid, and trusting professional relationships with team members. Exhibiting a high degree of personal integrity and hiring a trusted, reliable team. Operations & Visual Leading operational excellence through daily boutique operations, managing budgets and boutique inventory, and supporting and enforcing company policies and procedures. Understanding business drivers and how to maximize profitability and ensuring visual and operational standards are met consistently. Creating schedules to deliver a high level of service and maximize sales potential using provided company tools while staying within the allocated payroll hours budget. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available Paid Parental Leave Position Requirements Several years of experience in a specialty retail store leadership role Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique which includes days, nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands our team members contribute to our growth and we invite you to help us continue our success.

Posted 2 weeks ago

Store Manager-logo
BelkWalterboro, SC
The Store Manager reports to Regional Manager and ensures the uniform execution of the Division direction within their store. Essential Functions: Sales & Profit Meeting or exceeding store sales and profit plans through the training, coaching & managing of the sales staff. Provide training & communication of meeting or exceeding Service Excellence goals to sales staff. Communication with Regional Manager and BSS merchants regarding merchandise issues and needs. Merchandise consistently presented in store with Belk visual and merchandising standards. Coordinate timely floor setup for all promotional and seasonal activity. Ensure shrinkage control and Loss Prevention in store through the continual management of associates. Proper execution of all existing systems and procedures, and ownership of new system implementations and processes. Communicate & manage associates on price integrity in the store, including timely completion of permanent price changes. Ensure that all price changes are communicated through the approved channels, and report all deviations to the Regional Manager/Price Manager Ensure the ROCC the Dock process is being followed to ensure that merchandise is on the sales floor per the ROCC the Dock productivity standards Expense Planning & Management Adhering to annual expense budgets for store to achieve profit goals. Monitoring store payroll and non-payroll expenses to achieve annual expense % goals. Taking timely action on expense budget variances. Adequate staffing in all departments to meet customer service expectations. Responsible for leading Workload Planning process. People Development Conducting timely reviews and communicating development needs to team. Set goals and identify areas for improvement. Recruiting, interviewing, selecting and retaining quality associates while ensuring all positions are filled in a timely manner. Maintaining high store morale through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store. Provide effective coaching in order to improve performance of all associates. Communicate with associates on possible career paths and advancement opportunities. Ensuring execution of Associate Engagement Surveys. Reviewing with store management team and Regional Manager. Ensure follow-up is completed to address issues and improve the overall associate engagement of the store. Conduct listening sessions on a regular basis. Ensure HR guidelines are being met, such as hiring to the store matrix, maximizing Weekend Hours Utilization, and proactively completing associate turnover plans. Education / Experience Requirements: Position Contribution Level : Expert Level Minimum Education & Experience: Four-year college degree or experience in retail management. Proficient in computer business-related computer software (Microsoft Word, Excel, etc). Excellent supervisory, analytical and reasoning skills Preferred Education & Experience: Knowledge / Skills Requirements: Physical Requirements: Ability to use computer keyboard, standard telephone and other related business equipment. Must be able to lift up to 72 lbs at floor level and above shoulder height. Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks. Ability to stand for long periods of time. Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks Ability to work at a safe and steady pace. Reporting Relationships: Supervisor : Regional Manager Supervises : All store management and their reports Disclaimer: For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures. #LI-LD1 #IND3

Posted 1 week ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Parker, CO
Pay ranges from $50,000 - $60,000 including tips, based off experience. "You are applying for work with Fresh Take LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Store Manager: Compensation: Hourly position equating to $45,000-$55,000 based off experience. Employment Type: full-time We are seeking a self-motivated individual who can lead and motivate a team of individuals. This person will be responsible for the human resources, financial ins and outs and all operational tasks of the restaurant industry. This is a full time position that requires 40-45 hours per week and is paid hourly. The hourly rate is negotiable based off of experience. Please respond should you feel you are a good fit for this position. Must be able to work various shifts per week. Days worked are fluid and can be discussed upon hire. Tuesdays and Fridays are a MUST. Must have 2 or more years experience in the customer service / restaurant industry Must have a high school diploma or equivalent. Be authorized to work in the United States and of legal working age. Must have reliable transportation. Background check required. Additional Info Required: Driving, Valid Driver's License, Minimum Age of 21+ years old

Posted 6 days ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Brighton, CO
Pay ranges from $50,000 - $60,000 including tips, based off experience. "You are applying for work with Fresh Take LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Store Manager: Compensation: Hourly position equating to $45,000-$55,000 based off experience. Employment Type: full-time We are seeking a self-motivated individual who can lead and motivate a team of individuals. This person will be responsible for the human resources, financial ins and outs and all operational tasks of the restaurant industry. This is a full time position that requires 40-45 hours per week and is paid hourly. The hourly rate is negotiable based off of experience. Please respond should you feel you are a good fit for this position. Must be able to work various shifts per week. Days worked are fluid and can be discussed upon hire. Tuesdays and Fridays are a MUST. Must have 2 or more years experience in the customer service / restaurant industry Must have a high school diploma or equivalent. Be authorized to work in the United States and of legal working age. Must have reliable transportation. Background check required. Additional Info Required: Driving, Valid Driver's License, Minimum Age of 21+ years old

Posted 6 days ago

Store Manager-logo
Hot Topic, Inc.Hanover, MD
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $22.25 - $27.85 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

D
Duchess ShoppeCircleville, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Store Manager-logo
Hot Topic, Inc.Bakersfield, CA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.75 - $29.70 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Store Manager-logo
FarfetchWoodbury, NY
Off-White is a new form of luxury brand. Construction and deconstruction go hand in hand, recombining the codes of fashion, design, communication, art and technology. Well thought, well designed and well executed products are aesthetic as well as ethical statements with a contemporary cultural edge. Progress, innovation and diversity. We have taken the notion and development of a fashion brand to a new level altogether. Based in Milan, our creative office absorbs and transforms the heritage of Italian craftsmanship from a contemporary, global perspective on design and trends. Off-White has been expanding its network of directly operated stores landing in the most prominent luxury retail venues across Europe and the United States. We are leveraging the power of physical points of sale to acquire new customers and foster brand loyalty. THE ROLE Off-White is looking for a dynamic and experienced Store Manager to lead our Woodbury, NY, location. The ideal candidate will be responsible for driving sales, delivering exceptional customer service, leading and developing the store team, and ensuring operational excellence. This is a hands-on leadership role ideal for someone passionate about retail, results-driven, and motivated to grow within the company. You will report directly to the Area/Regional Manager. WHAT YOU'LL DO Lead, motivate, and inspire the store team to achieve sales targets and deliver exceptional customer service. Coach, develop, and performance manage staff, including conducting regular check-ins, performance reviews, and training. Foster a positive, inclusive, and results-oriented store culture. Drive store performance through KPI management and customer-focused selling. Ensure all team members consistently deliver a high standard of service. Resolve customer issues promptly and professionally. Oversee all aspects of store operations including inventory management, visual merchandising, cash handling, and store maintenance. Ensure compliance with company policies, procedures, and safety standards. Monitor and manage stock levels, deliveries, and product replenishment. Create and manage staff schedules to ensure optimal floor coverage while controlling labour costs. Track attendance, manage time-off requests, and ensure accurate timesheet records. Analyse store performance data and provide regular reports to Area/Regional Manager. Communicate company initiatives, goals, and updates to the store team clearly and consistently. WHO YOU ARE 3+ years of experience in a retail management role, preferably in a high-volume environment. Experience in premium or fashion retail (preferred). Bilingual Spanish skills (preferred). Proficient in MS Office and retail systems/POS platforms. Flexible availability, including weekends, evenings, and holidays. Proven ability to lead and develop a team. Strong interpersonal and communication skills. Strong organizational and problem-solving skills. REWARDS & BENEFITS Great compensation package (in consideration of your professional experience) Monthly sales commissions based on the store target Uniform Store discounts according with the company policy Health insurance EQUAL OPPORTUNITIES STATEMENT Off-White is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, colour, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.

Posted 1 week ago

Store Manager-logo
Papa Murphy's Holdings, Inc.De Forest, WI
"You are applying for work with Papa Murphy's Midwest, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Papa Murphy's Pizza Store Managers job Summary Description Manages a Papa Murphy's store by performing the following duties: Duties and Responsibilities Responsible for the complete oversight of a single store, which includes, but is not limited to profitability, P&L management, human resources, and marketing. Skilled and knowledgeable of all duties and responsibilities necessary to the efficient and cost effective operation of the store. Responsible for efficiency of operations, optimum food and labor costs, minimizing waste. Ensures that Papa Murphy's standards for operations are met in the store. Inspects prep areas and kitchen utensils and equipment to ensure sanitary standards are met in accordance with Papa Murphy's and local health department standards. Prepares reports to track such items as food cost, waste, sales, inventory and hours worked by team members. Constructs the "build to" portion of the "Prep Chart" and "Dough Production Chart" and completes/supervises product prep. Responsible for the physical facility including minor repair and preventive maintenance on equipment. Monitors inventory of food and beverage products. Monitors build-to levels and submits orders to vendors that are within store guidelines. Responsible for checking all vendor deliveries to make sure that the store received the designated amount of product and charged accurately for it. Assists at the front of the house, cashier, and counter person stations, making pizzas and ensuring that pizza assembly times are maintained at 5 minutes and total in-store service times are maintained at 10 minutes. Works the back of the house doing prep and pre-makes for preparation for sales. Communicates menu or price changes, shortages and specials and promotes suggestive selling among team member. Accurately projects sales and recognizes sales trends to insure accurate production levels of product. Responsible for communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. May refer guest to Area Supervisor for solution. Responsible to track and reconcile all promotion coupons and gift certificates, and balancing them with the daily sales report. Responsible to be at the store in full uniform and ready to begin work at scheduled time, and work 45-48 hours per week. Maintains a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensures that all team members maintain the same image. Responsible to communicate the daily status of the store, problems and opportunities to the owner and/or Area Supervisor. Responsible for monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, and justifies all cash variances, strictly adhering to the PMI Cash Handling and Deposit Agreement. Responsible for recruiting, interviewing and staffing their store with adequate levels of qualified team members, conducting orientations, training, performance evaluations and dealing with corrective disciplinary action of store team members. Maintains fair and consistent treatment of team members. Prepares work schedules and evaluates work performance of team members. Responsible for using the proper training procedures for training team members. Completes and posts the weekly schedules for team members one week in advance. Responsible for store being in compliance with Federal, State and Local labor laws. Additional Info: Minimum Age 18+ years old Required Qualifications Education: At least High school diploma or general education degree (GED). Experience: 1-5 Years previous supervisory and QSR management experience. Knowledge, Skills, and Abilities: Must be able to pass criminal background and credit history check. Requires utmost integrity, honesty, and strong leadership. Requires excellent customer service skills and ability to handle various customer complaints with ease. Basic computer skills, including MS Word, Excel, Outlook, Internet, and POS. Requires basic reading and math skills, including weights and measurements. Must be able to stand on a hard surface for long periods of time. Able to regularly lift and/or move 25-30 pounds. Must be able to bend, stoop, and kneel. Must be able to use hands to finger, handle, or feel; reach with hands and arms. Must effectively manage people. Requires good written and oral communication skills. Requires basic math skills, along with knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Ability to maintain regular attendance. Requires flexibility to cover shifts in the event of absent employees. Able to maintain safe standards for front and back of house.

Posted 1 week ago

Store Manager-logo
Papa Murphy's Holdings, Inc.Minneapolis, MN
Be your own boss, write your own schedule! Store Manager: "You are applying for work with Paul's Girls LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 1 week ago

D

Store Manager

Duchess ShoppeNewark, OH

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Job Description

SUMMARY:

The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and

development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors.

DIVISION:

Retail Operations

REPORTS TO:

Division Manager

FLSA:

Exempt

EMPLOYMENT STATUS:

Full Time

FULL TIME BENEFITS:

Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay.

ESSENTIAL FUNCTIONS

  • Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory.
  • Ensure positive customer experience.
  • Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints.
  • Conduct overall site evaluation.
  • Inspect facility and equipment routinely to determine necessity of repairs or maintenance.
  • Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling.
  • Supervise store staff to maintain labor model standards.
  • Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service.
  • Plan and prepare work schedules and maintain records of employees' schedules.

COMPETENCIES

  • Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities.
  • Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities.
  • Customer Focus- Ability to quickly and effectively solve customer problems.
  • Financial Knowledge- Ability to meet or exceed sales and financial goals.
  • Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders.
  • Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together.
  • Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control.

REQUIRED EDUCATION AND EXPERIENCE

  • High school diploma required, Bachelor's Degree preferred.
  • Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service.
  • ServeSafe certified.
  • Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and

activities may change at any time with or without notice.

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This

policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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