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Assistant Manager - NEW Store - J.Crew Factory-logo
Assistant Manager - NEW Store - J.Crew Factory
J CrewActon, MA
Our Story We're J.Crew Factory, and we believe shopping should be fun. Our brand is built on creating timeless styles that last season after season-while still making sure to stay in front of what's next. We also believe in looking like a million bucks, not spending it, which is why we go the extra mile to source the best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise. We aim to cultivate high-quality employees so together, as a team, we can mirror our brand values: creativity, inclusion and collaboration. If this sounds like you, we want to talk. At J.Crew Factory, there are no strangers, only friends you haven't met yet. Job Summary As an Assistant Manager, you are a key member of the leadership team. You're responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You're responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You'll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed. Job Responsibilities Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand. Observe associate performance on the selling floor and assist if necessary to make a connection or sale. Lead fit sessions that enhance product knowledge and fuel a style obsession. Help associates make the most of each customer interaction by sharing specific actions to improve outcomes. Ensure the team is always on track to make their goals and exceed customer expectations. Own the selling floor and ensure that the right people are in the right place at the right time. Be ready to step in for another manager as needed. Plan and execute local events that tie to the community and fuel incremental traffic and sales. Act in a manner that aligns with our values. (About you) You'll be great in the role if you … Love our brand, customers and teams. Have a great fashion aesthetic and are plugged in to what's happening in the industry and community. Have a track record of setting and achieving goals. Are energized by change; shift gears quickly and rally the team behind new strategies and projects. Make smart decisions by: actively listening, understanding data and looking beyond the obvious. Have a high school diploma or equivalent combo of education and experience. Have 2 or more years of experience with similar scope, specialty retail preferred. Communicate effectively and confidently. Process information and operate store systems accurately. Are available when we are busy, including: nights, weekends and holidays. Are adept with technology and apps and familiar with industry-related blogs and feeds. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Must regularly move around all store areas and be accessible to customers. Before we wrap, a word about a few of our way cool perks… Competitive base pay and bonus programs Flexible days and hours Amazing merchandise discounts 24/7 free confidential help with a variety of personal and work concerns Personal and professional development Giving back -volunteer program, disaster relief funds, charitable matching donations* Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit* Time Away - paid time off, holidays, parental leave, disability leave, bereavement* 401(k) plan with company matching contributions* Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $19.50 - $24.35 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Posted today

Assistant Manager - NEW Store J.Crew Factory-logo
Assistant Manager - NEW Store J.Crew Factory
J CrewSeekonk, MA
Our Story We're J.Crew Factory, and we believe shopping should be fun. Our brand is built on creating timeless styles that last season after season-while still making sure to stay in front of what's next. We also believe in looking like a million bucks, not spending it, which is why we go the extra mile to source the best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise. We aim to cultivate high-quality employees so together, as a team, we can mirror our brand values: creativity, inclusion and collaboration. If this sounds like you, we want to talk. At J.Crew Factory, there are no strangers, only friends you haven't met yet. Job Summary As an Assistant Manager, you are a key member of the leadership team. You're responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You're responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You'll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed. Job Responsibilities Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand. Observe associate performance on the selling floor and assist if necessary to make a connection or sale. Lead fit sessions that enhance product knowledge and fuel a style obsession. Help associates make the most of each customer interaction by sharing specific actions to improve outcomes. Ensure the team is always on track to make their goals and exceed customer expectations. Own the selling floor and ensure that the right people are in the right place at the right time. Be ready to step in for another manager as needed. Plan and execute local events that tie to the community and fuel incremental traffic and sales. Act in a manner that aligns with our values. (About you) You'll be great in the role if you … Love our brand, customers and teams. Have a great fashion aesthetic and are plugged in to what's happening in the industry and community. Have a track record of setting and achieving goals. Are energized by change; shift gears quickly and rally the team behind new strategies and projects. Make smart decisions by: actively listening, understanding data and looking beyond the obvious. Have a high school diploma or equivalent combo of education and experience. Have 2 or more years of experience with similar scope, specialty retail preferred. Communicate effectively and confidently. Process information and operate store systems accurately. Are available when we are busy, including: nights, weekends and holidays. Are adept with technology and apps and familiar with industry-related blogs and feeds. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Must regularly move around all store areas and be accessible to customers. Before we wrap, a word about a few of our way cool perks… Competitive base pay and bonus programs Flexible days and hours Amazing merchandise discounts 24/7 free confidential help with a variety of personal and work concerns Personal and professional development Giving back -volunteer program, disaster relief funds, charitable matching donations* Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit* Time Away - paid time off, holidays, parental leave, disability leave, bereavement* 401(k) plan with company matching contributions* Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $19.50 - $24.35 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Posted today

Store Manager in Training-logo
Store Manager in Training
Yesway CareersHobbs, New Mexico
ESSENTIAL FUNCTIONS: (other duties may be assigned) Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities; Scheduling employees for shifts; Resolving store issues including customer concerns; Ensure compliance with all required regulations and requirements; Assist with audits and proper placement and stocking of merchandise; Ensure hospitality for all store guests by overseeing timely guest transactions; and Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School Diploma or GED required Experience One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Certification Successful completion of required certification testing upon employment.

Posted 3 weeks ago

Assistant Store Manager-logo
Assistant Store Manager
PLSPlano, Texas
This job is located at: 3300 Avenue K, Suite 100, Plano, TX 75074 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members. Job Responsibilities Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Assisting the Store Manager in implementing strategies to help meet store goals and objectives Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Analyzing financial statements and trends to increase and maximize sales Marketing within the community to increase market share and store revenues Resolving customer complaints for increased customer satisfaction Assisting the Store Manager with managing schedule, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements: A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and confidence to engage with customers Ability to develop positive relationships with customers Strong desire to exceed company initiatives and inspire excellence in a team Excellent communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to sit and/or stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

Store General Manager - Rolling Hills Estates, CA-logo
Store General Manager - Rolling Hills Estates, CA
Petco Animal Supplies StoresRolling Hills Estates, California
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We love all pets like our own We’re the future of the pet industry We’re here to improve lives We drive outstanding results together We’re welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco. The General Manager (GM) is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health and proper care of all animals. The GM leads a team of store department managers and is accountable for all aspects of managing a single retail store, including all in-store services. This leader drives his/her business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), process (standard operating procedures and policies), which will result in overall profitability. The GM must exercise discretion and independent judgment to execute store activity to create the best possible partner, guest and pet experience. This position requires a passion for pets, focus on process excellence, a drive for results, and the ability to lead and influence. Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. As a leader of people & pet care, execute all tasks skillfully and consistently through the following (as well as all other projects/duties as assigned): People: - Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. - Attract, hire, and retain a diverse team of top talent. - Train, coach, and develop department level leaders and hourly store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. - Create an environment that inspires and encourages the growth and engagement of partners. - Promote a positive culture of teamwork by working alongside the leadership team, establishing priorities, and providing clear direction. - Ensure quick and courteous service to all PETCO customers by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate merchandise to meet the customer’s needs. - Responsible for all partner performance management in the store. - Demonstrate and support a continuous improvement and growth mindset. - Performance - Meet or exceed goals related to total store sales, profitability, and operational excellence. - Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. - Review and interpret financial and operational reporting regularly, including store visit and audit results. - Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. - Market the store and its products, oversee planning of in-store and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process: - Ensure the proper health, appearance, welfare, and proper handling of all animals. - Ensure merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. - Complete and submit accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. - Maintain the store's appearance adheres to Petco operational standards and safety procedures. - Protect Petco pets & merchandise, and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. - Ensure store is opened/closed in accordance with policies and procedures, especially those relating to safety and security. - Responsible to maintain the store’s professional image, appearance and cleanliness. Nature of Supervision: General instruction is provided on some, but not all tasks to be performed. The District Manager will periodically review the store performance and results. The General Manager is expected to manage the store’s payroll, sales and shrink budgets and is held accountable for results. Supervisory Responsibility: The GM is responsible for all people working and activities conducted in the center stores and services functions. Work Environment: The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. #LI-NN1 Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $33.50 - $55.50 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Posted 2 days ago

Assistant Store Manager-logo
Assistant Store Manager
Francesca's Collections, Inc.Zona Rosa, MO
Location: 7250 NW 86th Terrace Kansas City, Missouri 64153 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Posted 30+ days ago

Retail Store Manager-logo
Retail Store Manager
TecovasPalm Beach, FL
Tecovas was founded with the simple goal of making the world's best western boots, apparel and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike. Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a   Full-Time Store Manager to join our team. As a Tecovas Retail Store Manager you will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. Through genuine customer service, you will drive sales and create an environment that is engaging and inspiring to the customer. Responsibilities will include: LEADERSHIP & TEAM MANAGEMENT Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths. Take responsibility for own development and professional growth; identify and train role replacement in preparation for career progression Develop training plans that build skills and expertise and coach team members by providing timely and specific feedback to create a culture of action and accountability Inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team. Act as a brand ambassador reflective of the company values CUSTOMER EXPERIENCE Customer Engagement: Cultivate an environment of genuine customer connection by being highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized Retail Experience: challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer Lead Change & Innovation: lead and support new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a store experience unique to Tecovas VISUAL & BUSINESS OPERATIONS Analyze sales and product to identify and interpret business opportunities for the store, customer and market Effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions Collaborate with key partners to lead timely and effective execution of store controls and operating standards while assuming accountability for the store’s profitability Manage visual execution while collaborating with key partners to assess timely and effective execution of store structure, display, merchandising while assuming accountability for the store’s profitability COMMUNICATION & RELATIONSHIPS Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards Foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational, visual and customer priorities and to facilitate problem-solving Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision Qualifications: 5+ years Retail Store Management experience (Multi-Unit Management experience highly desired) Exceptional leadership, selling, and customer service skills Strong organizational skills and attention to detail Strong merchant skills and a history of delivering financial results Proven record of hiring and developing great talent Experienced in coaching, counseling & conflict resolution Independent, proactive, results-driven work ethic Utmost character, honesty, and transparency Requirements: High School Diploma required (College Degree preferred) Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.  Ability to deliver excellent customer service while implementing loss prevention practices Able to lift up to 30lbs regularly Able to regularly perform store maintenance tasks Must have reliable transportation Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed Full-Time Benefits: We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents Competitive salary: $75,000-90,000/annually (commensurate with experience and qualifications) Generous Employee Discount & Free Boots!   About Us: Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through  www.Tecovas.com , Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow! Important note:  We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try!  Hiring process and disclaimer : Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply!

Posted 30+ days ago

Senior Manager, Store Operations-logo
Senior Manager, Store Operations
TecovasAustin, TX
Tecovas was founded with the simple goal of making the world’s best western boots, apparel, and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and Western enthusiasts alike.  Tecovas is looking for a Senior Manager, Store Operations to oversee the daily operations of the business and ensure smooth communication and operations between HQ and store teams. Reporting directly to the Senior Director of Retail Operations, you will create and oversee scalable systems, practices, and procedures that enable consistent and branded store operations. As the Senior Manager, Store Operations, you will lead specific subject areas and be responsible for the project management and success of the store operations function. This includes proactive field and HQ partnership, alignment, testing, implementation, and continuous improvement. Ultimately, you will ensure our in store operations are optimized and enabled to provide Radical Hospitality to customers across our growing fleet of stores.  This role is required to be based in Austin, TX. Candidates must either be currently located in or willing to relocate to Austin, TX. What you’ll do:  Leadership & Strategic Execution Lead, coach and develop direct team member(s). Collaborate across departments to advocate for retail priorities and ensure alignment with broader organizational goals. Drive the implementation of retail strategies, initiatives, and programs that support company objectives. Resource Development & Continuous Improvement Partner cross-functionally to develop scalable policies, procedures, and guides that enhance store operations. Work closely with HQ Communications and Retail Training to create proactive strategies that promote adoption and success in the field, utilizing structured change management practices. Store Operations Management Ensure effective day-to-day and long-term performance across all store operational areas, including: Radical Hospitality & Omni Store Operations Oversee programs such as Manager on Duty (MOD), Ship from Store (SFS), Buy Online Pick-up In Store (BOPIS), Clienteling, and Customer Feedback. Design and leverage reporting to communicate and influence in store behaviors that drive improvements across the store fleet. Optimize system capabilities to meet evolving customer, business, and team needs. Workload & Labor Management Develop and communicate fixed workload labor budgets. Act as an advisor on service variable payroll allocations. Oversee retail scheduling systems, including the creation of training materials and best practices that enable stores to staff appropriately and optimize traffic-driven opportunities. Product Operations Ensure seamless product flow into stores through coordination with Central Inventory Management and Allocations. Promote inventory accuracy, create, and maintain standard operating procedures for shipment, markdowns, RFID, and inventory movement. Risk Management & Loss Control Oversee ongoing process for monitoring and addressing possible loss prevention and compliance issues, including chargebacks. Develop and manage tools and programs to identify and mitigate product related risks and losses. Partner with HR to address concerns proactively and as they arise. Lead the Store Compliance Audit program to ensure adherence to operational standards. Qualifications:  Bachelors Degree in retail management, business, or similar field or equivalent experience 5+ years retail experience in a HQ/Corporate store operations and/or multi unit management role Excellent written and verbal communication  Experience working cross-functionally Project management experience Working knowledge of retail store platforms, including POS (Shopify), Netsuite, Inventory Management  (RFID), and Project Based Systems (Monday.com) is a huge plus  What you bring to the table:  You have a customer first mindset and can effectively operate in a startup environment.  You are collaborative and excel when partnering cross-functionally with a proven ability to build  strong relationships.  You are organized yet flexible, capable of working on multiple projects at the same time and keeping  your cool when priorities shift. You can handle ambiguity and have a positive, can-do attitude. You have the desire to grow and build retail operations processes within a dynamic, fast-moving  company culture. Full Time Benefits & Perks:  We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents 401(k) match Paid Parental Leave Flexible PTO policy Corporate wellness program Competitive salary Eligibility to participate in Corporate Bonus Program Generous employee discounts! About Us: Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com , Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!   Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try!  Hiring process and disclaimer : Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply!

Posted 1 day ago

Assistant Store Manager-logo
Assistant Store Manager
TecovasSalt Lake City, UT
Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a talented Full-Time Assistant Store Manager that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in-store experience. Responsibilities will include: CUSTOMER EXPERIENCE Cultivates an environment of genuine customer connection Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values Facilitates an energized pace, positive service environment and team development Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer LEADERSHIP & TEAM MANAGEMENT Supports the Store Manager in recruiting, hiring, and retaining top talent  Supports the Store Manager in creating and maintaining a succession strategy Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities. Provides real-time feedback, coaching and training to team members, escalating issues as needed to Store Manager TRAINING & DEVELOPMENT Deliver world-class, in-person training (in conjunction with e-learning) to all new team members  Ensure timely completion of new hire training paths Meet regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress Suggest improvements or new programs related to retail training Ensure the compliance of all training activities with established policies and best practices Work closely with store leadership to prepare, plan, schedule, and execute new hire training Work closely with store leadership and HQ partners to facilitate and organize ongoing training in store locations, including training for new products and services Attend regular training meetings to ensure understanding of necessary information VISUAL MERCHANDISING  Productive planning, presetting, and on-time execution of visual directives Submit store photos as requested and complete feedback given by HQ Participate in visual training calls with HQ partners to support new product launches  Partner with store leadership team to ensure VM standards are upheld, and replenishment tasks are completed  Support store presentation through sell through and markdown cycles  Maintain in-store marketing elements and accurate presentation of store collateral  Work with store manager to ensure schedule is reflective of visual set times for product launches  Partner with store leaders for new hire visual training  Oversight of sales floor and windows to ensure proper lighting placement, store cleanliness, maintenance of window displays, and props  BUSINESS OPERATIONS Upholds and ensures compliance with shipments, transfers and restock standards Adheres to and develops awareness around internal and external Loss Prevention procedures Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision Qualifications: 3+ years Retail Management experience  Exceptional leadership, selling, and customer service skills Strong merchant skills and a history of delivering financial results Proven record of hiring and developing great talent Experienced in coaching, counseling & conflict resolution Independent, proactive, results-driven work ethic Utmost character, honesty, and transparency Requirements: High School Diploma required (College Degree preferred) Must be at least 18 years of age or older Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.  Ability to deliver excellent customer service while implementing loss prevention practices Able to lift up to 30lbs regularly and perform store maintenance tasks Must have reliable transportation Must be available to work 40 hours per week including weekends (Friday, Saturday and Sunday), evenings and holidays as needed Full Time Benefits: Competitive salary We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents Free Boots! Generous employee discounts! About Us: Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through  www.Tecovas.com , Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow! Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try!  Hiring process and disclaimer : Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply!

Posted 30+ days ago

Retail Store Manager-logo
Retail Store Manager
TecovasSevierville, TN
Tecovas was founded with the simple goal of making the world's best western boots, apparel and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike. Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a   Full-Time Store Manager to join our team. As a Tecovas Retail Store Manager you will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. Through genuine customer service, you will drive sales and create an environment that is engaging and inspiring to the customer. Responsibilities will include: LEADERSHIP & TEAM MANAGEMENT Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths. Take responsibility for own development and professional growth; identify and train role replacement in preparation for career progression Develop training plans that build skills and expertise and coach team members by providing timely and specific feedback to create a culture of action and accountability Inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team. Act as a brand ambassador reflective of the company values CUSTOMER EXPERIENCE Customer Engagement: Cultivate an environment of genuine customer connection by being highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized Retail Experience: challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer Lead Change & Innovation: lead and support new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a store experience unique to Tecovas VISUAL & BUSINESS OPERATIONS Analyze sales and product to identify and interpret business opportunities for the store, customer and market Effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions Collaborate with key partners to lead timely and effective execution of store controls and operating standards while assuming accountability for the store’s profitability Manage visual execution while collaborating with key partners to assess timely and effective execution of store structure, display, merchandising while assuming accountability for the store’s profitability COMMUNICATION & RELATIONSHIPS Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards Foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational, visual and customer priorities and to facilitate problem-solving Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision Qualifications: 5+ years Retail Store Management experience (Multi-Unit Management experience highly desired) Exceptional leadership, selling, and customer service skills Strong organizational skills and attention to detail Strong merchant skills and a history of delivering financial results Proven record of hiring and developing great talent Experienced in coaching, counseling & conflict resolution Independent, proactive, results-driven work ethic Utmost character, honesty, and transparency Requirements: High School Diploma required (College Degree preferred) Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.  Ability to deliver excellent customer service while implementing loss prevention practices Able to lift up to 30lbs regularly Able to regularly perform store maintenance tasks Must have reliable transportation Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed Full-Time Benefits: We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents Competitive salary: $65,000-75,000 (commensurate with experience and qualifications) Generous Employee Discount & Free Boots!   About Us: Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through  www.Tecovas.com , Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow! Important note:  We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try!  Hiring process and disclaimer : Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply!

Posted 1 week ago

Project Manager, Store Operations - Communication-logo
Project Manager, Store Operations - Communication
MCOColumbus, OH
Company Overview Regent is a global private equity firm focused on acquiring businesses and realizing exponential growth through operational improvements and strategic capital deployment. Since its inception, Regent has successfully acquired businesses from leading Fortune 500 and large-cap companies. Our investments span around the globe and operate in a wide array of industry verticals.   MCO is the operational infrastructure of Regent portfolio companies and an integral part of the overall firm’s approach to value creation. We work with change-oriented executives to assist them in making smarter decisions, translate those decisions into actions and deliver the lasting success they need. MCO has the capacity, capability, and scale to support complex, global businesses. Role Overview The Project Manager, Store Operations reports to the Director of Communication and is an integral part of the Store Operations team. This role will be responsible for creating, editing, and delivering communication in all formats for Store Operations inclusive of Customer Care, Engagement,  Facilities, HR,  Learning & Development, Store Technology, Payroll, Property Operations, Promotions, Marketing, Merchandise Execution & Testing.  Responsibilities   Responsible for managing (plan, review, & edit) all store level communications to ensure effective execution, to drive profitable sales & an exceptional experience for associates & customers. Responsible for translating communication per regulation. Create consistent communication voice for the field organization. Drive process improvement & collaboration to support daily store execution with cross functional partners. Have clear understanding of business process, needs & priorities to drive effective field communication through various platforms (i.e. SharePoint, Workplace, Microsoft Teams). Align holistic communication to ensure consistency & accuracy. Proactively seek & address competing priorities among cross-functional communications/projects to escalate/influence appropriate partners & leaders. Provide solutions or other options when necessary. Package communication in a visually & readable format for the target audience. Integrate brand language & tools into daily communication, using proven communication methods and formats. Responsible for maintaining the communication portal – posting messages in a timely manner & keeping information organized & up to date. Gathers, disseminates, and resolves inquiries from stores to enable store execution. Maintain store calendar to track activity, streamline communication, & manage workload. Educate leaders through weekly store communications statistics. Qualifications 5+ years’ experience in retail Operations, Communications, stores &/or multi-channel Possess strong presentation, listening, verbal, and written communication skills Proficient in Microsoft applications including Word, Excel and PowerPoint, Adobe InDesign, Digital Communications Digital based (i.e. SharePoint, Microsoft Teams, Workplace) communication experience preferred Multi-channel experience preferred, including e-commerce Multi-lingual and/or previous experience with translation preferred Ability to influence all levels of the organization and 3rd party vendors Strong attention to detail and excellent organizational skills with a flexible approach to shifting priorities of multiple projects Flexibility and adaptability are key in this role  

Posted 30+ days ago

Assistant Store Manager - Topanga-logo
Assistant Store Manager - Topanga
Fashion NovaCanoga Park, CA
ABOUT US Fashion Nova is the world’s leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike. Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online– powered by an innovative, social media-first marketing strategy. Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion! The brand’s name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner. ROLE OVERVIEW The Assistant Store Manager shares in the responsibility for the overall performance of the store and assists Store Management with generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages. Must be available to work any or all three weekend shifts on Friday, Saturday, and Sunday.   RESPONSIBILITIES OVERALL RESPONSIBILITIES Generate sales and profit, minimize losses, and ensure the store is visually distinctive and impeccably maintained Identify and implement strategies and initiatives to achieve and exceed business goals Oversee and maintain the customer service standards to the highest possible level Demonstrate effective written and verbal communication skills Represent the brand image through personal and professional appearance Take responsibility for productivity and profitability of the store including sales growth, staffing, and inventory results Direct all activities within the store in the absence of the Store Manager Manage time and prioritize tasks OPERATIONS Understand and comply with all company policy, procedures, and operations Maintain the highest level of security and safety awareness within the store Recognize problems, analyze causes, generate alternatives and solutions Manage all controllable expenses, including the allocation of payroll Attend management meetings in the absence of the Store Manager Follow Inventory Shrinkage Improvement Program Sustain productivity in inventory counting and price change activities Ensure store has all necessary tools and knowledge of how to use them adequately Direct store openings and store closings Take direction and complete assigned tasks and responsibilities   LEADERSHIP RESPONSIBILITIES Train and coach team members on effective sales techniques and product knowledge to improve their performance | support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities Assist in recruiting and hiring sales associates who have strong presentation and communication skills representative of the brand image Develop all associates to be knowledgeable in areas of product, merchandising, operations, customer service, sales, and growth within the company Motivate and develop support staff to meet store goals|objectives. Address difficult situations while maintaining performance Effectively supervise the sales floor to ensure customer|associate awareness at all times Demonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully, and courteously Effectively participate and assists the Store Manager in weekly management meetings and quarterly staff meetings Express ideas effectively and lead by example Maintain confidentiality and meet own commitments   MERCHANDISING & VISUAL RESPONSIBILITIES Responsible for direct supervision of a selected department or departments and ensuring the department(s) performs to its maximum potential Participate and oversee the execution of all merchandising directives, updates, and markdowns in a timely and effective manner Analyze and react to the needs of the business, identify top sellers, slow sellers, and fulfillment of merchandising strategy Maintain elevated store presentation by training and overseeing standards as defined by brand standards and company directives with an eye for detail Have thorough knowledge of sales floor and stockroom organization|systems Keep management informed of all merchandise and visual related issues Maintain store organization fixtures|hardware|general cleanliness   ROLE REQUIREMENTS A minimum of one year of experience in retail management in fashion apparel Knowledge of retail store performance KPIs with a keen awareness of local market Excellent computer skills, documentation, and communication English, additional language(s) an advantage Must be available to work a flexible schedule to meet the needs of the business   Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.   NOTICE AT COLLECTION   

Posted 30+ days ago

Assistant Store Manager-logo
Assistant Store Manager
Francesca's Collections, Inc.Harford, MD
Location: 688 Bel Air Road Bel Air, Maryland 21014 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Posted 30+ days ago

Assistant Store Manager-logo
Assistant Store Manager
Genuine Parts CompanyMaplewood, Minnesota
Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you: Responsibilities Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability Know how to provide daily leadership and create and sustain a culture of employee engagement Know the importance of partnering with your teammates in order to drive company owned store initiatives Care about people and profit Want to join a team where you can learn and grow your career the opportunities are endless! A Day in the life: Lead a successful team, support the store manager, and manage in our fast-paced retail stores Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew team to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone Qualifications High school diploma or equivalent. Technical or trade school courses or degree completion Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive Passion for delivering customer care and building long term relationships Thrive off of working in a very fast paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60lbs in some situations And if you have this, even better: Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experiencE Entirely customer-centric (external/internal) ASE Certifications NAPA Know How Why NAPA may be the right place for you: Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team This position offers a starting hourly rate of $19.00. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. Benefits: Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Posted 3 days ago

Assistant Store Manager - Columbus (Pickerington)-logo
Assistant Store Manager - Columbus (Pickerington)
HomeBuys, Inc.Pickerington, OH
General Job Description The Assistant Store Manager will be responsible for overseeing the store sales team and other staff members as well as assisting in various store operations. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, evaluating reports, and assisting with work schedules. Responsibilities • Assist the Store Manager in planning and implementing strategies to attract customers • Coordinate daily customer service operations (e.g. sales processes, orders, and payments) • Track the progress of weekly, monthly, quarterly, and annual objectives • Monitor and maintain store inventory • Evaluate employee performance and identify hiring and training needs • Supervise and motivate staff to perform their best • Coach and support new and existing Sales Associates • Monitor retail operating costs, budgets, and resources • Suggest sales training programs and techniques • Communicate with customers and evaluate their needs • Analyze consumer behavior and adjust product merchandising • Handle customer complaints • Create reports, analyze, and interpret retail data (e.g. revenues, expenses, and competition) • Make sure all employees adhere to company's policies and procedures • Act as store's representative and set an example for staff Education & Skills • Proven experience as an Assistant Manager or similar position • Experience with recruiting and performance evaluation processes • Familiarity with financial and customer service principles • Good math skills with the ability to create and analyze reports, spreadsheets, and sales statistics • Proficient user of Microsoft Office (Excel in particular) • Leadership and organizational abilities • Interpersonal and communication skills • Problem-solving attitude • Management, 3 years (preferred) • Retail, 3 years (preferred) • High School Diploma, GED, or equivalent Hours & Compensation • Ability to work flexible schedule: evenings, weekends, and holidays • Ability to work a 45 hour work week • $45k - $55k per year based on relevant experience HomeBuys, INC. is an equal opportunity employer. HomeBuys, INC. will not discriminate against applicants or employees based on any characteristic protected by law. This includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, genetics, and veteran status. HomeBuys, INC. will make employment decisions based on merit, job requirements, and business needs.

Posted 30+ days ago

Oil Changers Store Manager (953)-logo
Oil Changers Store Manager (953)
Oil ChangersSantaquin, UT
At Oil Changers we aim to provide the best and fastest service to each customer that drives through, hence our slogan “Drive Thru. Drive Happy.”  Are you an experienced manager with a passion for cars? Our lube shop is looking for a Store Manager to oversee daily operations and lead our team. If you have experience in customer service, inventory management, and team leadership, we want to hear from you! Apply now to join our team. Did we mention that we LOVE promoting from within? Nature of Work: Provide overall day-to-day direction to store personnel to provide efficient and quality service to customers. A Manager should spend appropriate time supervising and training technicians while monitoring employee to customer interaction. Managers should also spend their time monitoring inventory, completing required paperwork and enacting cost control measures to ensure the profitability and growth of the location.  Your Benefits: Health insurance, dental and vision Ancillary Benefit Options Flexible spending account/Health savings account 401(k) with matching Paid time off/Sick time Employee discount Additional Compensation: Monthly Performance Based Bonus Essential Job Functions: Provide overall Day to Day direction to store personnel in order to provide efficient & quality service to customers. Managers spend their time supervising & training technicians while monitoring employee to customer interactions. Managers complete required paperwork & enact cost control measurements to ensure the profitability and growth of the location through inventory management. Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.). Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Ensure the store is opened and closed on time daily. Make sure staff are properly scheduled to provide service. Provide overall direction to personnel to meet and exceed store goals. Monitor workflow to ensure that vehicles are serviced within specified time limits. Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer. Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft. Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination. Continuously educate employees on product/service offerings. Make sure proper tools are on hand to do the job. Set an example of superior service system performance and continuously train others on the same. Complete daily, weekly and monthly paperwork on a timely basis. Maintain adequate inventory levels; order supplies as needed. Provide service to customer vehicles, including checking and changing fluids and filters, airing tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.). Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Perform related duties as assigned. Knowledge, Skills and Abilities:  To successfully perform the essential functions of the position, the employee must be able to read and write English.  Previous management/supervisory experience is required.  Good technical knowledge and math skills are required.  Equipment operation includes overhead and floor mounted oil and grease guns, coolant exchange machine, differential pump, transmission fluid exchange machine and calculator.  The employee must be able to reach overhead to a height of four feet. Additionally, constant bending, stretching, and stair use are required. The employee must be able to communicate effectively with customers, co- workers, Regional Manager and Corporate Personnel. Mobility is required. Scope of Position:   This position reports to the Store Manager and Regional Manager and has direct supervisory responsibilities for all store personnel. This position is also an hourly rate and non-exempt position. Working Conditions:   This position works in a garage environment 100% of the time. Exposure to heavy equipment, slick surfaces and varying hot-cold temperatures may require limited travel. Major Accountabilities: Timeliness and quality of service provided. Well-trained and efficient store management staff; effective employee relations. Profitable and efficient stores; meet or exceed sales goals. Effective and timely labor control. Well maintained building and grounds. Timely and accurate paperwork; timely and accurate data input in computer. Effective and accurate cash controls. Adequate inventory levels; timely purchasing of supplies. Prompt and courteous customer service. Safe work habits for self and store personnel, hold monthly safety meetings for staff. Maintain a clean and proper uniform, practice good hygiene, and enforce these requirements for store personnel. Act as a model of excellence for store personnel. Communicate and enforce all company rules and policies. Attend manager meetings each month. Investigate promptly and accurately any customer service issues. Investigate promptly and report any employee issues or concerns to supervisor and appropriate corporate personnel. Follow and enforce all Environmental rules and policies. Shift: Day shift Weekly day range: Monday to Friday Weekends as needed Work Location:  In person

Posted 1 week ago

Part-Time Assistant Store Manager - New Philadelphia-logo
Part-Time Assistant Store Manager - New Philadelphia
Daily ThreadNew Philadelphia, OH
The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees’ weekly hours will be adjusted to 32 or fewer as per business needs. Responsibilities: Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members. Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators. Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses. Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised. Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout. Uphold high standards of housekeeping and visual merchandising to create an inviting store environment. Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools. Implement the store's inventory security measures, adhering to the company’s loss prevention program. Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation. Requirements Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities. A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success. Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store. Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners. Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc. Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs. Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment. Benefits Sick Day allowance for unforeseen health needs. Attractive Discounts on products. Employee Wellness programs to promote a healthy work-life balance. Monthly Bonus incentives to recognize and reward outstanding performance.

Posted 30+ days ago

Store Manager-North Las Vegas/Centennial-logo
Store Manager-North Las Vegas/Centennial
Las Vegas PetroleumLas Vegas, NV
Las Vegas Petroleum is a prominent operator in the fuel and convenience store sector, committed to delivering exceptional service and quality products across our numerous locations in the Las Vegas area. As we expand our reach, we are looking for a passionate and results-oriented Store Manager for our North Las Vegas/Centennial location. Job Summary: The Store Manager will oversee the daily operations of our North Las Vegas/Centennial store, ensuring that all business functions run smoothly while providing outstanding customer service. This role encompasses team leadership, sales optimization, inventory control, and compliance with company standards to drive growth and ensure customer satisfaction. Key Responsibilities: Operational Management: Ensure effective daily operations, including inventory management, cash handling, and facility maintenance. Team Leadership: Recruit, train, and motivate staff, fostering a positive work environment that encourages teamwork and collaboration. Customer Service Excellence: Lead by example in providing attentive, high-quality customer service; address and resolve customer issues promptly. Sales Enhancement: Drive sales growth through effective merchandising, promotions, and community engagement initiatives. Financial Oversight: Monitor store performance metrics, prepare sales reports, and manage budgets to meet financial goals. Compliance and Safety: Uphold all safety regulations, company policies, and legal requirements, ensuring a safe environment for both customers and staff. Requirements High school diploma or equivalent required; Bachelor’s degree in business management preferred. 3+ years of experience in retail management or a related field, preferably in convenience store operations. Demonstrated leadership qualities with the ability to inspire and develop a diverse team. Excellent verbal and written communication skills. Strong analytical and problem-solving abilities; experience with budget management. Proficient in using point-of-sale systems and inventory management software. Ability to adapt to a fast-paced work environment and handle multiple tasks efficiently. Flexible availability, including weekends and holidays as needed. Physical Requirements: Able to stand and move throughout the store for extended periods. Capable of lifting and carrying items weighing up to 50 pounds. Must be comfortable operating retail equipment and POS systems.

Posted 30+ days ago

Store Manager- BluFox Mobile Hillsborough-logo
Store Manager- BluFox Mobile Hillsborough
Blufox MobileHillsborough Township, NJ
Job Listing: Xfinity Retail Store Manager Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail Store Manager Compensation: Competitive annual compensation: $65,000.00 - $85,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales and Leadership: Maximize sales in the assigned retail location by leading a team of Representatives. Utilize best practices for product positioning, account analysis, promotional offers, and customer service. Analyze the business of the retail location and implement practices to fulfill goals. Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS). Implement weekly and monthly sales incentives to meet and exceed growth objectives. Work with the Operations team to improve the cost-effectiveness of operations. Manage inventory for mobile devices, core cable products, and accessories. Follow cash handling policies and procedures, exceptions reporting, etc. Ensure excellence in customer service with every customer contact. Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs. Operations: Implement and follow cash handling policies and procedures, exceptions reporting, etc. Manage inventory for mobile devices, core cable products, and accessories. Customer Satisfaction (NPS): Strive to achieve high Net Promoter Scores with every customer interaction. Job Qualifications: High School diploma or equivalent 3-5 years of sales experience required. Wireless/Cable/Retail sales experience preferred. Ability to stand for long periods of time Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (min 45 hours), Open Availability Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for promotion Comfortable, state-of-the-art workspace Blufox ESOP (Employee Stock Ownership Program) for select stores. Annual "Blufox Winners Circle" trip to Mexico for top performers How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.  

Posted 30+ days ago

Travel Center Store Manager-logo
Travel Center Store Manager
Las Vegas PetroleumHolland, IA
TA/Las Vegas Petroleum is on the lookout for a motivated and results-driven Store Manager in Holland, IA to join our spirited team. As a key decision-maker within our growing network of convenience stores and gas stations driving store operations while ensuring our customers receive the highest quality of service. Job Overview: The Store Manager will be at the helm of daily operations, leading a team dedicated to creating an exceptional shopping experience for our customers. You will be expected to implement business strategies that promote sales, profitability, and a positive environment for both customers and employees. Key Responsibilities: Direct daily store operations and supervise the staff. Ensure optimal inventory levels, conduct regular stock checks, and handle ordering. Provide outstanding customer service and resolve any customer issues promptly. Analyze sales data and performance metrics to achieve revenue goals. Training and onboarding of new employees, along with ongoing staff development. Maintain cleanliness and organization throughout the store. Implement marketing initiatives to drive store promotions and events. Ensure compliance with health and safety regulations. If you’re ready to take your management career to the next level and help us elevate the Las Vegas Petroleum experience, we encourage you to apply now! Requirements Minimum of 3 years of experience in retail management or a related field. Strong leadership and team management abilities. Exceptional customer service skills with a focus on creating a welcoming atmosphere. Ability to analyze financial reports and sales data. Effective communication skills to interact with staff and customers. Strong organizational skills and attention to detail. Familiarity with inventory control and loss prevention strategies. Ability to work flexible hours, including nights, weekends, and holidays. Physical Requirements: Must be able to stand for long periods and lift items up to 50 pounds. Must be able to perform various physical tasks related to store management and customer service. Benefits Competitive salary based on experience. Comprehensive health, dental, and vision benefits. Opportunities for career growth and development within an expanding company. 401K.

Posted 30+ days ago

J Crew logo
Assistant Manager - NEW Store - J.Crew Factory
J CrewActon, MA
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Job Description

Our Story

We're J.Crew Factory, and we believe shopping should be fun. Our brand is built on creating timeless styles that last season after season-while still making sure to stay in front of what's next. We also believe in looking like a million bucks, not spending it, which is why we go the extra mile to source the best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise. We aim to cultivate high-quality employees so together, as a team, we can mirror our brand values: creativity, inclusion and collaboration. If this sounds like you, we want to talk. At J.Crew Factory, there are no strangers, only friends you haven't met yet.

Job Summary

As an Assistant Manager, you are a key member of the leadership team. You're responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You're responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You'll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed.

Job Responsibilities

  • Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.

  • Observe associate performance on the selling floor and assist if necessary to make a connection or sale.

  • Lead fit sessions that enhance product knowledge and fuel a style obsession.

  • Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.

  • Ensure the team is always on track to make their goals and exceed customer expectations.

  • Own the selling floor and ensure that the right people are in the right place at the right time.

  • Be ready to step in for another manager as needed.

  • Plan and execute local events that tie to the community and fuel incremental traffic and sales.

  • Act in a manner that aligns with our values.

(About you) You'll be great in the role if you …

  • Love our brand, customers and teams.

  • Have a great fashion aesthetic and are plugged in to what's happening in the industry and community.

  • Have a track record of setting and achieving goals.

  • Are energized by change; shift gears quickly and rally the team behind new strategies and projects.

  • Make smart decisions by: actively listening, understanding data and looking beyond the obvious.

  • Have a high school diploma or equivalent combo of education and experience.

  • Have 2 or more years of experience with similar scope, specialty retail preferred.

  • Communicate effectively and confidently.

  • Process information and operate store systems accurately.

  • Are available when we are busy, including: nights, weekends and holidays.

  • Are adept with technology and apps and familiar with industry-related blogs and feeds.

  • Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

  • Must regularly move around all store areas and be accessible to customers.

Before we wrap, a word about a few of our way cool perks…

  • Competitive base pay and bonus programs

  • Flexible days and hours

  • Amazing merchandise discounts

  • 24/7 free confidential help with a variety of personal and work concerns

  • Personal and professional development

  • Giving back -volunteer program, disaster relief funds, charitable matching donations*

  • Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*

  • Time Away - paid time off, holidays, parental leave, disability leave, bereavement*

  • 401(k) plan with company matching contributions*

  • Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $19.50 - $24.35

At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.