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Farfetch logo
FarfetchMiami, FL
Off-White is a new form of luxury brand. Construction and deconstruction go hand in hand, recombining the codes of fashion, design, communication, art and technology. Well thought, well designed and well executed products are aesthetic as well as ethical statements with a contemporary cultural edge. Progress, innovation and diversity. We have taken the notion and development of a fashion brand to a new level altogether. Based in Milan, our creative office absorbs and transforms the heritage of Italian craftsmanship from a contemporary, global perspective on design and trends. Off-White has been expanding its network of directly operated stores landing in the most prominent luxury retail venues across Europe and the United States. We are leveraging the power of physical points of sale to acquire new customers and foster brand loyalty. THE ROLE Off-White is looking for a dynamic and experienced Store Manager to lead our Miami, FL location. The ideal candidate will be responsible for driving sales, delivering exceptional customer service, leading and developing the store team, and ensuring operational excellence. This is a hands-on leadership role ideal for someone passionate about retail, results-driven, and motivated to grow within the company. You will report directly to the Area/Regional Manager. WHAT YOU'LL DO Lead, motivate, and inspire the store team to achieve sales targets and deliver exceptional customer service. Coach, develop, and performance manage staff, including conducting regular check-ins, performance reviews, and training. Foster a positive, inclusive, and results-oriented store culture. Drive store performance through KPI management and customer-focused selling. Ensure all team members consistently deliver a high standard of service. Resolve customer issues promptly and professionally. Oversee all aspects of store operations including inventory management, visual merchandising, cash handling, and store maintenance. Ensure compliance with company policies, procedures, and safety standards. Monitor and manage stock levels, deliveries, and product replenishment. Create and manage staff schedules to ensure optimal floor coverage while controlling labour costs. Track attendance, manage time-off requests, and ensure accurate timesheet records. Analyse store performance data and provide regular reports to Area/Regional Manager. Communicate company initiatives, goals, and updates to the store team clearly and consistently. WHO YOU ARE 3+ years of experience in a retail management role, preferably in a high-volume environment. Experience in premium or fashion retail (preferred). Bilingual Spanish skills (preferred). Proficient in MS Office and retail systems/POS platforms. Flexible availability, including weekends, evenings, and holidays. Proven ability to lead and develop a team. Strong interpersonal and communication skills. Strong organizational and problem-solving skills. REWARDS & BENEFITS Great compensation package (in consideration of your professional experience) Monthly sales commissions based on the store target Uniform Store discounts according with the company policy Health insurance EQUAL OPPORTUNITIES STATEMENT Off-White is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, colour, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.

Posted 2 weeks ago

Five Below, Inc. logo
Five Below, Inc.Prosper, TX
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Build a Culture of Working Back from the Customer Lead a growth-oriented sales culture to achieve store business performance results. Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. Anticipate the needs of the customer and create an amazing store environment. Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. Develop a High Performing Crew Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time. Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. Inspire accountability by providing training, coaching, and consistent feedback to your team. Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports. Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters. Maintain an environment that is safe for your customers and crew. Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent. Foster career growth through individual development planning and performance coaching. Develop a peer network internally and externally to build strong recruitment and succession planning for your store. Drive a Consistent Business Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. Balance competing priorities with a recognition of what is critical. Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability. Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. Oversee successful receiving and ensure stocking procedures are properly followed and maintained. Ensure the execution of physical inventory and compliance with company data integrity processes. Assure that merchandise flow meets company set standards and closely monitor sell through. Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room. Ensure compliance with all the Five Below Standard Operating Procedures (SOP). Review all corporate communications and prioritizes/plans accordingly. Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws. Perform other duties as assigned, including services. The Five Below Way Wow our customers: Put the customer first and make a difference in people's lives. Unleash your passion: Check your ego at the door and do what you say you will do. Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same. Achieve the Impossible: Set the bar high for self and team and outperform expectations. Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts. QUALIFICATIONS High School Graduate or equivalent Minimum 3 years of management experience preferred Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Salary Pay Range: $52,500.00 - $66,300.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 1 week ago

EZCORP, Inc. logo
EZCORP, Inc.Tooele, UT
Address: 515 N. Main St. Tooele, Utah 84074 Brand: EZPawn We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! In this role, you will lead, coach, and mentor a team of 3 to 10+ Sales Associates while providing outstanding customer service and building strong ongoing relationships with customers. Together you will work with customers to negotiate mutually satisfying agreements regarding pawn and sales transactions. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives. In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance* Competitive Wages Generous Bonus Potential Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan. Our ideal candidate combines an engaging personality and solid leadership, coaching and mentoring skills with strong negotiation talents, and the ability to create a superior customer service experience. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important that you display excellent communication and interpersonal skills. Your specific duties in this role will include: Analyzing reports and profitability statements and providing recommendations and necessary action plans Recruiting, selecting, orienting, and training Team Members while monitoring and appraising their job results Providing ongoing coaching and development to assist Team Members in achieving their performance and career aspirations Ensuring store operational requirements are met by scheduling and assigning Team Members and following up on their work results Ensuring pricing and timely markdowns follow guidelines Securing merchandise by implementing security systems and measures Marketing and displaying merchandise to ensure store standards are met while protecting Team Members and customers by providing a safe and clean store environment Complying with all legal requirements Maintaining operations by initiating, coordinating, and enforcing all program, operational and personnel policies and procedures Job Requirements: High school diploma or GED 1+ years in a management role Ability to offer and describe various solutions and their benefits to the customer Strategic and tactical management skills Ability to pass a criminal background check and drug test Valid driver's license and auto insurance Background of accountability for meeting targets and metrics in a performance-driven environment, a plus Strong marketing and community outreach abilities, a plus Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, a plus Pawn experience, a plus Bilingual, a plus

Posted 1 week ago

Curaleaf logo
CuraleafWest Palm Beach, FL
Store Manager Job Type: Full Time The candidate must have open availability on weekdays, evenings, weekends, and holidays. Who You Are: As a Store Manager at Curaleaf, you will lead the store's financial success and operational excellence while aligning your team with Curaleaf's mission, vision, and values. You will be responsible for managing all aspects of store performance, including profitability, adapting to business trends, and overseeing financial management. The Store Manager will also be responsible for attracting, onboarding, and developing top talent; creating a strong pipeline for succession planning, and fostering a culture of continuous growth and improvement. A Store Manager at Curaleaf acts as a brand ambassador, educating customers about Curaleaf's products while leading a collaborative team-selling environment. Your leadership will inspire your team to exceed sales goals, deliver exceptional customer service, and support the overall growth of the business. What You'll Do: Empower your team to deliver exceptional customer experiences while driving sales and exceeding key performance indicators (KPIs). Attract, hire, and retain a diverse team of top talent by setting clear goals and expectations. Train, mentor, and develop your team, leveraging individual strengths and fostering growth opportunities. Accurately forecast payroll to optimize productivity, ensuring the team achieves sales and payroll targets while managing operational workloads efficiently. Oversee P&L, strategically driving revenue growth and improving store efficiency. Identify underperforming areas and implement solutions using company programs and tools. Stay ahead of business trends and share insights with senior leadership to refine strategies and improve results. Ensure operational excellence by delegating tasks effectively, maintaining clear brand messaging, and upholding company standards. Create a sense of urgency and accountability within the team, adapting quickly to shifts in the retail landscape. Protect company assets by ensuring compliance with safety protocols, inventory control, and loss prevention procedures, all while adhering to local, state, and federal regulations. Analyze trends and manage stock levels to avoid shortages or overstock, ensuring that inventory is ordered and managed efficiently. Travel Requirements: 10% - 25%. Perform other duties as assigned. What You'll Bring: 3+ years of leadership experience, preferably in retail management. Proven ability to drive sales and consistently exceed performance goals in a fast-paced environment. Experience building and leading high-performing teams with a focus on talent development, mentorship, and succession planning. Strong communication skills and the ability to collaborate effectively across all levels of the organization. Exceptional customer service skills with a solutions-oriented mindset. Open to giving and receiving feedback, and skilled at managing change and fostering adaptability. Demonstrated success in overseeing store operations, including visual merchandising, financial management, and loss prevention. Flexibility to work nights, weekends, and holidays as needed. Commitment to maintaining compliance with state regulations. Supervisory Responsibilities: Directly supervise team members, making critical decisions regarding hiring, termination, performance evaluations, and professional development. You'll be responsible for building a high-performing team that consistently meets and exceeds business goals. Even Better If: You have previous experience in the cannabis industry. Physical Requirements: While performing the duties of this Job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and finger to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less). Work Environment: This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

Posted 1 week ago

Papa Murphy's Holdings, Inc. logo
Papa Murphy's Holdings, Inc.Monroe, WI
"You are applying for work with Papa Murphy's Midwest, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Papa Murphy's Pizza Store Managers job Summary Description Manages a Papa Murphy's store by performing the following duties: Duties and Responsibilities Responsible for the complete oversight of a single store, which includes, but is not limited to profitability, P&L management, human resources, and marketing. Skilled and knowledgeable of all duties and responsibilities necessary to the efficient and cost effective operation of the store. Responsible for efficiency of operations, optimum food and labor costs, minimizing waste. Ensures that Papa Murphy's standards for operations are met in the store. Inspects prep areas and kitchen utensils and equipment to ensure sanitary standards are met in accordance with Papa Murphy's and local health department standards. Prepares reports to track such items as food cost, waste, sales, inventory and hours worked by team members. Constructs the "build to" portion of the "Prep Chart" and "Dough Production Chart" and completes/supervises product prep. Responsible for the physical facility including minor repair and preventive maintenance on equipment. Monitors inventory of food and beverage products. Monitors build-to levels and submits orders to vendors that are within store guidelines. Responsible for checking all vendor deliveries to make sure that the store received the designated amount of product and charged accurately for it. Assists at the front of the house, cashier, and counter person stations, making pizzas and ensuring that pizza assembly times are maintained at 5 minutes and total in-store service times are maintained at 10 minutes. Works the back of the house doing prep and pre-makes for preparation for sales. Communicates menu or price changes, shortages and specials and promotes suggestive selling among team member. Accurately projects sales and recognizes sales trends to insure accurate production levels of product. Responsible for communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. May refer guest to Area Supervisor for solution. Responsible to track and reconcile all promotion coupons and gift certificates, and balancing them with the daily sales report. Responsible to be at the store in full uniform and ready to begin work at scheduled time, and work 45-48 hours per week. Maintains a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensures that all team members maintain the same image. Responsible to communicate the daily status of the store, problems and opportunities to the owner and/or Area Supervisor. Responsible for monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, and justifies all cash variances, strictly adhering to the PMI Cash Handling and Deposit Agreement. Responsible for recruiting, interviewing and staffing their store with adequate levels of qualified team members, conducting orientations, training, performance evaluations and dealing with corrective disciplinary action of store team members. Maintains fair and consistent treatment of team members. Prepares work schedules and evaluates work performance of team members. Responsible for using the proper training procedures for training team members. Completes and posts the weekly schedules for team members one week in advance. Responsible for store being in compliance with Federal, State and Local labor laws. Additional Info: Minimum Age 18+ years old Required Qualifications Education: At least High school diploma or general education degree (GED). Experience: 1-5 Years previous supervisory and QSR management experience. Knowledge, Skills, and Abilities: Must be able to pass criminal background and credit history check. Requires utmost integrity, honesty, and strong leadership. Requires excellent customer service skills and ability to handle various customer complaints with ease. Basic computer skills, including MS Word, Excel, Outlook, Internet, and POS. Requires basic reading and math skills, including weights and measurements. Must be able to stand on a hard surface for long periods of time. Able to regularly lift and/or move 25-30 pounds. Must be able to bend, stoop, and kneel. Must be able to use hands to finger, handle, or feel; reach with hands and arms. Must effectively manage people. Requires good written and oral communication skills. Requires basic math skills, along with knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Ability to maintain regular attendance. Requires flexibility to cover shifts in the event of absent employees. Able to maintain safe standards for front and back of house.

Posted 30+ days ago

D logo
Duchess ShoppeShawnee Hills, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Murphy USA, Inc. logo
Murphy USA, Inc.Round Rock, TX
Job Posting As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer. As a Murphy USA Store Manager, you'll drive a best-in-class customer experience while managing all facets of a fast-paced retail business. And while you're empowered to lead your team and elevate customer experience, you'll enjoy more than your average benefits, plus a structured career path designed to support your continuous growth. It's time to work where you matter! Hiring immediately - we're ready for you! Benefits Daily pay - work today, get paid tomorrow (easy access to a portion of earned wages after completed shifts)Store commissions - paid monthlyHealthcare- medical and prescription, dental, vision insuranceRetirement- 401K plan, company matches 6% plus annual retirement contribution, 100% funded by Murphy and valued at 3% of base payPTO- time accrues based on hours you work and how long you've been part of our teamEducation assistance- tuition reimbursement and 100% of GED costs covered by MurphyCareer advancement opportunitiesDiverse and inclusive culture putting people first - rated one of America's Best Employers for Diversity Responsibilities Our store managers are the backbone of our teams and keep us united. While leading your team to greatness, you'll have the autonomy to run your own small business by:Hiring, training and developing your team to grow with us - assume the role of a coach and mentor to your team, guiding them toward success and developmentMaintaining a proactive operational excellence mindset to efficiently manage operation expenses, drive sales growth and promotional activities, manage product orders and inventory, schedule shifts, conduct surveys and continuously strive to exceed company metricsSupporting rollouts of company initiatives and reaching store-level and district goalsHelping your team by demonstrating best-in-class customer service when assisting customersStocking, cleaning, working the cash register and any other additional duties, as needed RequirementsMust be 18+ Years of age, 19 in Indiana, 20 in Kentucky and 21 in Illinois, Arkansas, Kansas, and AlabamaMust have at least ONE of the following: Bachelor's Degree One year of continuous store or retail management experience Two years of continuous Assistant Store Manager or Supervisor experience Murphy Oil USA, Inc is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, gender, national origin, disability, veteran status, age, or any other class or category protected by federal, state, or local law.

Posted 1 week ago

Papa Murphy's Holdings, Inc. logo
Papa Murphy's Holdings, Inc.Hutchinson, MN
"You are applying for work with Papa Murphy's Midwest, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Papa Murphy's Pizza Store Managers job Summary Description Manages a Papa Murphy's store by performing the following duties: Duties and Responsibilities Responsible for the complete oversight of a single store, which includes, but is not limited to profitability, P&L management, human resources, and marketing. Skilled and knowledgeable of all duties and responsibilities necessary to the efficient and cost effective operation of the store. Responsible for efficiency of operations, optimum food and labor costs, minimizing waste. Ensures that Papa Murphy's standards for operations are met in the store. Inspects prep areas and kitchen utensils and equipment to ensure sanitary standards are met in accordance with Papa Murphy's and local health department standards. Prepares reports to track such items as food cost, waste, sales, inventory and hours worked by team members. Constructs the "build to" portion of the "Prep Chart" and "Dough Production Chart" and completes/supervises product prep. Responsible for the physical facility including minor repair and preventive maintenance on equipment. Monitors inventory of food and beverage products. Monitors build-to levels and submits orders to vendors that are within store guidelines. Responsible for checking all vendor deliveries to make sure that the store received the designated amount of product and charged accurately for it. Assists at the front of the house, cashier, and counter person stations, making pizzas and ensuring that pizza assembly times are maintained at 5 minutes and total in-store service times are maintained at 10 minutes. Works the back of the house doing prep and pre-makes for preparation for sales. Communicates menu or price changes, shortages and specials and promotes suggestive selling among team member. Accurately projects sales and recognizes sales trends to insure accurate production levels of product. Responsible for communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. May refer guest to Area Supervisor for solution. Responsible to track and reconcile all promotion coupons and gift certificates, and balancing them with the daily sales report. Responsible to be at the store in full uniform and ready to begin work at scheduled time, and work 45-48 hours per week. Maintains a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensures that all team members maintain the same image. Responsible to communicate the daily status of the store, problems and opportunities to the owner and/or Area Supervisor. Responsible for monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, and justifies all cash variances, strictly adhering to the PMI Cash Handling and Deposit Agreement. Responsible for recruiting, interviewing and staffing their store with adequate levels of qualified team members, conducting orientations, training, performance evaluations and dealing with corrective disciplinary action of store team members. Maintains fair and consistent treatment of team members. Prepares work schedules and evaluates work performance of team members. Responsible for using the proper training procedures for training team members. Completes and posts the weekly schedules for team members one week in advance. Responsible for store being in compliance with Federal, State and Local labor laws. Additional Info: Minimum Age 18+ years old Required Qualifications Education: At least High school diploma or general education degree (GED). Experience: 1-5 Years previous supervisory and QSR management experience. Knowledge, Skills, and Abilities: Must be able to pass criminal background and credit history check. Requires utmost integrity, honesty, and strong leadership. Requires excellent customer service skills and ability to handle various customer complaints with ease. Basic computer skills, including MS Word, Excel, Outlook, Internet, and POS. Requires basic reading and math skills, including weights and measurements. Must be able to stand on a hard surface for long periods of time. Able to regularly lift and/or move 25-30 pounds. Must be able to bend, stoop, and kneel. Must be able to use hands to finger, handle, or feel; reach with hands and arms. Must effectively manage people. Requires good written and oral communication skills. Requires basic math skills, along with knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Ability to maintain regular attendance. Requires flexibility to cover shifts in the event of absent employees. Able to maintain safe standards for front and back of house.

Posted 30+ days ago

D logo
Duchess ShoppeGrove City, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Harbor Freight Tools logo
Harbor Freight ToolsFlorida City, FL
Job Description Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence. The anticipated salary range for this position is $68,050 - $97,807.50 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Profit Maximization Drive sales to exceed financial goals Manage payroll and control expenses Foster a results-driven store environment Successfully execute special events Operational Execution Prioritize workload Validate execution of standard operating procedure Ensure compliance to company policies A subject matter expert in all operational processes Talent Optimization Acquire high quality talent Training and developing Performance management Effectively staff and schedule Create a team atmosphere Customer Experience Ensure a friendly environment Ensure items are in-stock Ensure items are priced right Maintain a neat, clean, and organized store Success Drivers: Drive for Results Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications. Building High Performance Teams Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team for growth. Problem Solving Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn't stop at the first answers. Keeps the goal in mind and is not easily deterred. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives Monitors process, progress and results and provides effective feedback. Managerial Courage Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others. Customer Focus Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication. Requirements Experience Minimum of two years of retail management experience Education Bachelor's/Associates Degree preferred or High School graduate/Equivalent Physical Requirements Ability to intermittently lift, push and/or pull up to 50 pounds. Requires standing and moving for an entire shift. Ability to lift, bend, kneel, climb, crawl and/or twist. Ability to safely climb up and down a ladder. Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP. Availability Ability to work a flexible schedule, including evenings, holidays and weekends as necessary to meet the needs of the business. Regular attendance is an essential function of the job. Some travel required.

Posted 30+ days ago

Baskin-Robbins logo
Baskin-RobbinsPleasant View, UT
You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will operate his/her restaurant in a cost effective manner by assisting in obtaining goals set forth by upper management. A General Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. Responsibilities include: Leading operational Excellence Keen focus on 100% Guest Satisfaction Understanding the importance of training and development of team members Achieving financial goals such as sales projections and controllables Utilizing effective communication and coaching skillsOur Ideal Candidate is highly motivated, enthusiastic, with demonstrated ability to think and work independently. Experience in the food service industry is required. Food Safety, Serve Safe Certification is a plus! Benefits Include: Completive Weekly Pay Employee Meals Monthly Bonus - Earn up to 10% of Monthly Salary Medical and Dental Insurance with Company contribution Cell Phone Reimbursement This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Apply now to join one of the most exciting brands in America at our dynamic, award winning franchise! ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10704412"},"datePosted":"2025-09-18T10:58:08.863987+00:00","employmentType":["FULL_TIME"],"hiringOrganization":{"@type":"Organization","name":"Baskin Robbins","sameAs":" https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_1743491292322/1743491292322.png"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"2601 Highway 49 East","addressLocality":"Pleasant View","addressRegion":"TN","postalCode":"37146","addressCountry":"US"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"minValue":0,"maxValue":0,"unitText":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer Careers Overview Working at Baskin-Robbins Culture Benefits & Perks Training & Development Dunkin's cup Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close Careers Home Working at Baskin-Robbins Culture Benefits & Perks Training & Development Purpose and Values Search Careers Back Store Manager

Posted 30+ days ago

Papa Murphy's Holdings, Inc. logo
Papa Murphy's Holdings, Inc.Gresham, OR
"You are applying for work with Papa Murphy's Pizza Group, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified are required. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compenssation- minimum compensation is state mandated hourly minimum wage of $15.45 and our current maximum hourly compensation of $28.00. We also have tips that account for a range hourly from $3-$6 per hour. Please do the math as I am unable to post the TOTAL compensation range here. To calculate this number add minimum wage plus the hourly range of tips, this will give ou your potential take home rate of pay per hour. We offer raises based on merit.

Posted 30+ days ago

Hot Topic, Inc. logo
Hot Topic, Inc.Idaho Falls, ID
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. Pay range starting at $17/hr - $21.75/hr. Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Posted 30+ days ago

Papa Murphy's Holdings, Inc. logo
Papa Murphy's Holdings, Inc.Orem, UT
Store Manager: "You are applying for work with Robison Enterprises or Brandon James Enterprises, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 3 weeks ago

Hot Topic, Inc. logo
Hot Topic, Inc.Daly City, CA
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $24.35 - $30.45 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Papa Murphy's Holdings, Inc. logo
Papa Murphy's Holdings, Inc.Arvada, CO
Pay ranges from $50,000 - $60,000 including tips, based off experience. "You are applying for work with Fresh Take LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Store Manager: Compensation: Hourly position equating to $45,000-$55,000 based off experience. Employment Type: full-time We are seeking a self-motivated individual who can lead and motivate a team of individuals. This person will be responsible for the human resources, financial ins and outs and all operational tasks of the restaurant industry. This is a full time position that requires 40-45 hours per week and is paid hourly. The hourly rate is negotiable based off of experience. Please respond should you feel you are a good fit for this position. Must be able to work various shifts per week. Days worked are fluid and can be discussed upon hire. Tuesdays and Fridays are a MUST. Must have 2 or more years experience in the customer service / restaurant industry Must have a high school diploma or equivalent. Be authorized to work in the United States and of legal working age. Must have reliable transportation. Background check required. Additional Info Required: Driving, Valid Driver's License, Minimum Age of 21+ years old

Posted 1 week ago

Papa Murphy's Holdings, Inc. logo
Papa Murphy's Holdings, Inc.Orem, UT
Store Manager: "You are applying for work with Robison Enterprises or Brandon James Enterprises, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The Store Manager is responsible for all facets of the Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Store Manager role an individual must be able to accomplish the following, but not limited to, duties and responsibilities: Duties and Responsibilities Manage the efficient and cost-effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste. Foster a culture of upward development of team members. Ensure that operational standards for the store are met. Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards. Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members. Construct the "build to" portion of the "Prep Chart" and complete/supervise product prep. Oversee the physical facility including minor repair and preventive maintenance on equipment. Monitor inventory of food and beverage products. Monitor build-to levels and submits orders to vendors that are within store guidelines. Check all vendor deliveries for type, quantity, and cost accuracy. Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales. Project and recognize accurate sales trends to ensure accurate levels of product. Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances. Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report. Recruit, interview, staff, conduct orientations, and train store team members. Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members. Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws. In locations with no predictive scheduling requirements exist, team member schedules must be posted at least one week in advance. Ensure store complies with all Federal, State and Local labor laws. Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease. Participate in local store marketing (LSM) activities for the market. Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image. Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed. Required Qualifications Education: High school diploma or general education degree (GED) required. Experience: 2-5 Years previous supervisory and QSR management experience. Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required. Must be able to pass criminal background check. Knowledge, Skills, and Abilities: Demonstrate integrity, honesty, and strong leadership. Ability to effectively manage people. Demonstrate good written and oral communication skills. Demonstrate excellent customer service skills Ability to manage various difficult or emotional customer situations. Basic computer skills, including MS Word, Excel, Outlook, and POS. Ability to read and apply fundamental math skills, including weights and measurements. Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations. Other requirements: Must be able to pass criminal background check. Flexibility to cover shifts in the event of absent employees. Ability to maintain safe standards for front and back of house. Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms. Occasionally required to bend and stoop, kneel or crouch. Must be able to lift and/or move up to 30 pounds. Ability to maintain punctual and regular attendance. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 30+ days ago

EZCORP, Inc. logo
EZCORP, Inc.Houston, TX
Address: 9715 Beechnut Houston, Texas 77036 Brand: EZPawn We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Retail management professionals, are you ready to apply your leadership background to something fun and different that will allow you to build a rewarding long-term career? Join our team at EZCORP! Founded with 16 pawn stores in 1989, we have grown into a market leader in the specialty consumer finance industry, operating over 1000 storefronts in 16 US states, as well as in Mexico and several Central American countries. We are currently looking for a motivated and personable Assistant Retail Store Managers to assist in overseeing one of our EZPAWN/Value Pawn retail outlets. In this role, you will oversee a team of 5-15 Sales Associates (Pawnbrokers) while providing outstanding customer service and building strong ongoing relationships with customers. This is a fantastic opportunity for you to experience career growth in an environment that allows you to connect with people in your community and make a positive difference in their lives. We are looking for Assistant Store Managers who want to learn about the pawn business, follow our career path and development plans and aspire to become Store Managers in the future. If you want to grow your career, apply today! Job Responsibilities As an Assistant Store Manager, you will be responsible for providing leadership, coaching, and directions to Team Members to maximize store performance. You will also join the team working with customers to negotiate pawn and sales transactions. Some of your specific duties in this role will include to: Drive revenue and control cost to deliver budgeted operating margins Complete and oversee accurate and proficient sales and loans transactions Analyze reports on key business metrics and provide recommendations and necessary actions Ensure personal and team standards are met for superior customer service Assist with staffing and retention efforts Assist with Team Member onboarding and training, ensuring both are completed per Company Guidelines, including own personal training requirements Assist with ensuring Team Member engagement and turnover are in line with Company expectations Provide direction, coaching, development and performance feedback to Team Members Help Team Members understand how their daily goals align with Company strategic goals Conduct structured 1:1s with store Team Members Perform daily management responsibilities Drive personal vehicle for business needs Job Requirements We are looking for an Assistant Store Manager who combines an engaging personality and solid leadership, coaching and mentoring skills with strong negotiation talents, and the ability to read and manage customer needs and emotions. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important that you display excellent communication and interpersonal skills. Requirements for the Assistant Store Manager role include: High school diploma or GED Valid driver's license and auto insurance Ability to pass a criminal background check and drug test 1+ years experience in management, supervisory, and/or customer service Ability to offer and describe various solutions and their benefits to the customer Ability to maintain a professional appearance and demeanor Background of accountability for meeting targets and metrics in a performance-driven environment, a plus Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, a plus Pawn experience, a plus Bilingual, a plus Benefits EZCORP strives to meet the needs of our diverse workforce and their families. We provide our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance. Here is some of what we have to offer: Free Health Insurance* Competitive wages Bonus potential 401(k) w/ company match Generous Paid Time Off Paid community service time Team Member discount Progressive career path No cost for Team Member only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 1 week ago

Blank Street logo
Blank StreetBoston, MA
About Blank Street At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy. What's Brewing… Cafe Managers are integral to the success of Blank Street by taking full ownership of their four walls. Cafe Managers are accountable for training all team members, leading from the front on facilities, product and customer service expectations, conducting proper inventory management, practicing effective performance management of team members, hiring and developing great talent, business growth and improvement. Cafe Managers may also support light project work directed at growing the overall business and their individual skills. What you'll own: People- Deeply care for and coach your team Create a motivating and engaging culture in your team Consistently celebrate, train, coach and mentor your team Step in to cover scheduling gaps or time off in the store schedule Create and publish staff schedules according to state and local labor laws Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time Recruit super star talent in collaboration with the People Team Oversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where needed Ensure coffee accreditations are handled on time for new employees in line with company standards Work to maintain the very best team engagement scores Product- Execute our product mix flawlessly Be a brand ambassador - have a thorough understanding of what makes Blank Street's products unique and differentiated with the ability to communicate it to customers and teammates, inspiring them to fall in love with Blank Street Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products Physical Space- Ensure true operational and brand excellence Ensure the safety, cleanliness and presentation of your location in line with company policies Promote an environment that is set up for success by solving any facilities, maintenance, and pest control issues quickly and efficiently Maintain operational excellence achieving company standard scores and above via our auditing platform Performance- Be the best at what you do Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty Motivate your team to provide exceptional service Celebrate positive customer feedback and investigate negative comments to ensure we are listening and adjusting where necessary Be a champion of your store's financial performance and peak business throughput Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve Look for ways to continuously develop your leadership, training and coaching skills Stay current on company tools, processes and communication Collaborate with other Managers across Blank Street to share best practices and build community Attend all trainings and department meetings designed to support your development or performance What you'll bring 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands Experience hiring, developing and managing hospitality teams Experience managing inventory and supply chain ordering Love for coffee and customer service Experience working in a unionized environment is a plus Strong knowledge of specialty coffee, espresso and equipment is a must Strong decision making and multi-taking skills Strong interpersonal communication skills Availability Requirements: Full Time: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Perks: Competitive Salary Quarterly bonus program Medical, Dental, and Vision coverage Paid sick time Paid Time off + Company holidays A whole lot of Blank Street swag & coffee

Posted 30+ days ago

D logo
Duchess ShoppeGrove City, OH
SUMMARY: The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors. DIVISION: Retail Operations REPORTS TO: Division Manager FLSA: Exempt EMPLOYMENT STATUS: Full Time FULL TIME BENEFITS: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. ESSENTIAL FUNCTIONS Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory. Ensure positive customer experience. Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints. Conduct overall site evaluation. Inspect facility and equipment routinely to determine necessity of repairs or maintenance. Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling. Supervise store staff to maintain labor model standards. Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service. Plan and prepare work schedules and maintain records of employees' schedules. COMPETENCIES Entrepreneurial Orientation- Ability to take initiative, to recognize and create opportunities. Leadership & Development- Ability to delegate responsibility and to work with others and coach them to develop their capabilities. Customer Focus- Ability to quickly and effectively solve customer problems. Financial Knowledge- Ability to meet or exceed sales and financial goals. Communication- Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders. Teamwork- Ability to demonstrate interest, skill, and success in getting groups to learn to work together. Loss Prevention- Ability to administer systems and programs to reduce loss and maintain inventory control. REQUIRED EDUCATION AND EXPERIENCE High school diploma required, Bachelor's Degree preferred. Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service. ServeSafe certified. Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Posted 30+ days ago

Farfetch logo

Store Manager

FarfetchMiami, FL

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Job Description

Off-White is a new form of luxury brand. Construction and deconstruction go hand in hand, recombining the codes of fashion, design, communication, art and technology. Well thought, well designed and well executed products are aesthetic as well as ethical statements with a contemporary cultural edge. Progress, innovation and diversity. We have taken the notion and development of a fashion brand to a new level altogether. Based in Milan, our creative office absorbs and transforms the heritage of Italian craftsmanship from a contemporary, global perspective on design and trends.

Off-White has been expanding its network of directly operated stores landing in the most prominent luxury retail venues across Europe and the United States. We are leveraging the power of physical points of sale to acquire new customers and foster brand loyalty.

THE ROLE

Off-White is looking for a dynamic and experienced Store Manager to lead our Miami, FL location. The ideal candidate will be responsible for driving sales, delivering exceptional customer service, leading and developing the store team, and ensuring operational excellence. This is a hands-on leadership role ideal for someone passionate about retail, results-driven, and motivated to grow within the company. You will report directly to the Area/Regional Manager.

WHAT YOU'LL DO

  • Lead, motivate, and inspire the store team to achieve sales targets and deliver exceptional customer service.
  • Coach, develop, and performance manage staff, including conducting regular check-ins, performance reviews, and training.
  • Foster a positive, inclusive, and results-oriented store culture.
  • Drive store performance through KPI management and customer-focused selling.
  • Ensure all team members consistently deliver a high standard of service.
  • Resolve customer issues promptly and professionally.
  • Oversee all aspects of store operations including inventory management, visual merchandising, cash handling, and store maintenance.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Monitor and manage stock levels, deliveries, and product replenishment.
  • Create and manage staff schedules to ensure optimal floor coverage while controlling labour costs.
  • Track attendance, manage time-off requests, and ensure accurate timesheet records.
  • Analyse store performance data and provide regular reports to Area/Regional Manager.
  • Communicate company initiatives, goals, and updates to the store team clearly and consistently.

WHO YOU ARE

  • 3+ years of experience in a retail management role, preferably in a high-volume environment.
  • Experience in premium or fashion retail (preferred).
  • Bilingual Spanish skills (preferred).
  • Proficient in MS Office and retail systems/POS platforms.
  • Flexible availability, including weekends, evenings, and holidays.
  • Proven ability to lead and develop a team.
  • Strong interpersonal and communication skills.
  • Strong organizational and problem-solving skills.

REWARDS & BENEFITS

  • Great compensation package (in consideration of your professional experience)
  • Monthly sales commissions based on the store target
  • Uniform
  • Store discounts according with the company policy
  • Health insurance

EQUAL OPPORTUNITIES STATEMENT

  • Off-White is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, colour, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.

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