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Store Manager
Pet SupermarketSarasota, Florida
Location: Sarasota, Florida If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Store Managers possess some of the following key skills: Outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents! Our Store Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for coaching and developing your store team to deliver World Class Service to all customers. You are responsible for insuring the well-being for all our pets, operational standards and sales goals. Your commitment to Pet Supermarket and your team will yield outstanding results for your customers, your store, and your career. What’s in it for you? Competitive pay Full-time benefits & 401K Vacation & Sick time Employee discounts Flexible schedule Room for advancement Working with PETS!!! Essential Duties and Responsibilities Sales Leadership Drive sales, service, and customer experience initiatives in store to achieve sales, KPIs and other store performance goals. Ensure team is completing as assigned. Teach / train team to deliver customer experience. Can articulate and communicate our vision, values, and priorities with our teams. Accountable for financial reporting and operational metrics standards for their location. Regularly monitor customer service and selling models within their store to ensure all staff interact with customers in a professional and timely manner; resolve all customer complaints. Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email. Customer Excellence Build relationships and drive ongoing customer satisfaction, review customer ratings and action as needed. Focus on the customer experience, brand, and loyalty awareness by building relationships throughout the community. Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding. Accountable for the protection of all company assets both tangible and intangible. Motivate, coach, develop, and performance manage teams focusing on the expected customer experience and selling model. Ensure that company values are upheld and accurately represented within their store. Operations and Talent Development E nsure Brand Standards and operational excellence are maintained. Manage controllable expenses and ensure loss prevention and safety standards are in place to support store profitability. Inventory management - Place orders within budget and appropriate to drive sales, maintain inventory accuracy, and ensure shrink goals are met. Manage labor hours to meet customer needs and complete all required operational compliances. Ensure consistent use of tools and processes and that company directives are implemented by specified deadlines. Responsible for execution of all training plans, new hire checklists, sales techniques, and all merchandising standards. Team development includes training, supervision, coaching, and ensures timely performance management (up to and including termination) including writing and delivering performance appraisals and OFIs (Opportunity for Improvement). Create a talent pipeline by developing and maintaining proactive staffing plans for their store. Plan and coordinate hiring (pre-screening, interviewing, and hiring); responsible for ensuring that appropriate staffing levels are consistently maintained in accordance with their staffing plans. Business Insight Control and maximize DSOP through POS discounts, store use of supplies, employee discounts and damaged inventory. Review , analyze and interpret profit and loss statements. Determine areas of opportunity to improve and maximize bottom line profit. Plan and execute community events and partnering with various rescue agencies. Experience, Education, Certifications (List minimum required to enter the role.) Minimum 3- 5 years in a retail manager role or a minimum of 1 year in a Store Manager role Enjoy working with and around animals. College degree an asset Job Requirement Ability to work a flexible work schedule which includes morning, evenings, weekends and/or holidays. Ability to work a rotating schedule that includes the following: 2 closing shifts per week 1 full weekend (Saturday and Sunday) every period Saturday or Sunday each week 1 full weekend off every period if coverage permits. Must work a minimum of 45 hours per week. Must possess a valid driver’s license. Access to a motor vehicle Physical Demands, Working Conditions and Effort of position: Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift. Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering. Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees. Active observation required when merchandising the store. Works in a relatively temperature-stable environment. May occasionally need to work alone. Accidental injuries from pets are possible. Common injuries are slips/trips/falls and strains/sprains due to lifting. Competencies Customer Focus : Build a store environment that consistently delivers exceptional customer experiences. Lead, model, teach and coach for consistent engagement according to our service and selling model. Establishes and maintains effective relationships with customers and gains their trust and respect. Motivating Others: Creates a positive and inclusive environment that allows people to strive to do their best work; can assess each person’s skills and abilities and use it to get the best out of him/her/them; makes everyone feel his/her/their work is important and add value; inspires others by explaining the “why” and how it impacts the company priorities. Drive for Results: Foster an environment in which associates are accountable for meeting and exceeding goals. Accountable for achieving and exceeding goals successfully within their location. Prioritizes, plans, and monitors performance to ensure desired results are achieved. Set expectations for self and team and steadfastly push self and others for results. Demonstrates sound judgement and decisions despite ambiguity at times. Ensures process and operational consistency and excellence. Hold leaders accountable to execute with agility and speed. Interpersonal Savvy: Has the ability to adapt to change and collaborate well with others - up, down, and across, both inside and outside the organization. Demonstrate collaboration through transparency, follow through consistently on commitments despite obstacles and competing priorities. Uses diplomacy and tact; can diffuse even high-tension situations comfortably. Talent Development: Develop the team through growth opportunities and real-time feedback; Promote an environment that allows the team to challenge and improve plans and think though creative ideas. Capitalize on teachable situations to offer insightful coaching in real time. Continually elevate talent with consistency. Is a good judge of talent; can articulate the strengths and limitations of people inside or outside the organization. Demonstrates personal commitment to development and champions companywide talent initiatives. Time Management: uses his/her/their time effectively and efficiently; values time; concentrates on his/hers/their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities. Delegation: Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibilities and accountability; tends to trust people to perform; lets direct reports finish their own work. Building Effective Teams: Creates strong morale and spirit in his/her/their team; shares wins and successes; Ensures all team members understand their roles and goals and follow up on commitments made. Inspires associates to finish and be responsible for their work; defines success in terms of the whole team; Position associate talents to best align to work that is critical to driving growth; creates a feeling of belonging in the team. Pet Supermarket is an equal opportunity employer and Drug Free Work Place
Posted 2 weeks ago
Store Manager
PLSColumbus, Ohio
This job is located at 2724 Cleveland Ave., Columbus, OH 43224 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. Store Managers are also responsible for ensuring store team members are properly motivated and trained and that qualified team members are developed and ready to fill open positions. Job Responsibilities: Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture Implementing strategies to help meet store goals and objectives Recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Analyzing financial statements and trends to increase and maximize sales Supervising the team’s activities, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Coaching and developing the team per career development plans set by the District Manager Marketing within the community to increase market share and store revenues Resolving customer complaints if they occur Controlling labor hours, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure the team understands current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements A minimum of two years of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and comfort to engage with customers Ability to develop positive relationships with customers and colleagues Strong desire to exceed corporate initiatives and inspire excellence in a team Excellent verbal and written communication, and presentation skills High-energy, collaborative leadership expertise Professional appearance and demeanor Must be honest and have integrity English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several projects at one time and handle frequent interruptions to meet the needs and requests of customers English fluency is required English/Spanish bilingual is a plus Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
Posted 30+ days ago
Store Manager
Francesca's OperationsManhattan Town Center, Kansas
Location: 100 Manhattan Town Center Manhattan, Kansas 66502 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You’ll Do Our Boutique Team Leader is the frontline of our field leadership team, responsible for all aspects of our boutique operations including guest experience, talent, and visual merchandising. Through strategizing, coaching, and accountability, you lead and motivate your team to provide an exceptional customer experience and maximize sales. Boutique Team Leader responsibilities include: Guest Experience Cultivate a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Fostering a culture of communication and teamwork, ensuring important boutique & company information reaches all levels of the team. Providing consistent developmental feedback that empowers and motivates your team. Acting as a liaison between the Boutique Team, Field, and Corporate partners. Talent Attracting, recruiting, onboarding, developing, and retaining a high-performing and diverse team. Building bench strength for the boutique by preparing team members for the next level of responsibility. Coaching, training, and developing team members to the behaviors that create success in their roles. Managing performance fairly, consistently, and on an ongoing basis. Establishing open, candid, and trusting professional relationships with team members. Exhibiting a high degree of personal integrity and hiring a trusted, reliable team. Operations & Visual Leading operational excellence through daily boutique operations, managing budgets and boutique inventory, and supporting and enforcing company policies and procedures. Understanding business drivers and how to maximize profitability and ensuring visual and operational standards are met consistently. Creating schedules to deliver a high level of service and maximize sales potential using provided company tools while staying within the allocated payroll hours budget. What You’ll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available Paid Parental Leave Position Requirements Several years of experience in a specialty retail store leadership role Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique which includes days, nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca’s, we encourage you to apply today. francesca’s is an equal opportunity employer. francesca's understands our team members contribute to our growth and we invite you to help us continue our success.
Posted 3 weeks ago
Store Manager
Big O Tires AuroraAurora, Colorado
Store Manager Do you have a passion to work with the best people and vehicles? Then everyday is an opportunity to expand your leadership skills and technical knowledge with Wenco Industries. We are looking for people who embody our core values and strive for their own greatness. We are ambassadors for our two excellent brands Midas and Big O Tires. We empower employees and ask you to join a unique culture, providing the best service to our loyal customers. Who’s right for this position? Are you a self-motivated, reliable , driven individual who strives to provide outstanding customer service experiences? Do you utilize effective communication skills and active listening while delivering solution-oriented innovation? Are you someone who helps build a culture of empowered employees by coaching technicians? Are you open to being coached? Do you put in the work, knowing that you will get out of it what you put into it? Would you be well organized personally, for the shop and for customers? Can you juggle multiple projects and people while maintaining high emotional intelligence with flexibility towards different situations? If you can agree with all this, then continue on for more. What will you be doing in this position: Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts. Effective communication to deliver and discuss pricing estimates with customers as well as promoting shop service specials. Lead, manage, and coach a team while keeping in tune with our companies’ vision, purpose, core values, and Wenco culture. Meeting weekly and monthly matrix goals Maintain inventory counts weekly. Daily paperwork, reconcile invoices, shop financials, daily deposits, and warranty accountability while being solution oriented and using multitasking techniques. Overall cleanliness and organization of the shop and the facility grounds. Other duties as assigned. What is offered to you: Comprehensive benefits package with Medical/ Dental/ Vision Retirement Plan 401K with Match Paid Time Off Paid Holidays Uniforms Who is Wenco Industries Wenco Industries Inc. is a family-owned business started in 1975 and continues to grow today. Our growth is driven by the strength of our culture and deep industry expertise. Wenco Industries owns and operates 2 of the best brands in the automotive aftermarket industry- Midas Auto Service and Big O Tires. We are the premier multi-shop franchisee in the Rocky Mountain Region. Wenco’s Core Values: INTEGRITY: Do the right thing even when no one is watching. OWNERSHIP: Even if it’s not my fault, I am going to fix it. HUMBLY CONFIDENT: Secure enough in your strengths to admit your weaknesses. EMPATHETIC: Showing understanding and compassion while staying committed to solving their challenges. GROWTH: Thirst for personal growth and the growth of others. Must have valid Driver’s License We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Posted 1 week ago
Store Manager
Claires BoutiquesRoseville, Minnesota
Claire's - A Career that's always in style Store Manager Opportunity About the Role As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more Sales and profit: achieving store targets through driving sales Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with +3000 stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! Qualifications - About You High school diploma or equivalent required 1 to 2 years retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all under represented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered. Compensation Range: $19.75 - $23.45 Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. Benefits for full time employees included medical, dental and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and more! Benefits for part time employees included voluntary welfare plans, 401(k) match, vacation time, sick time, and more! Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Posted 5 days ago
Store Manager
Extra Space StorageGastonia, North Carolina
This location is closed on Sundays. Day shift only: Office closes at 6pm. The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You A work/life balance that allows you to work 5 days a week and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay + monthly bonus opportunity. Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . EXTRA Healthy Wellness Program with rewards towards your medical premium . BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 2+ years of customer-facing work experience. Leadership experience preferred but not required. Sale experience preferred. Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales.
Posted 1 week ago
Store Manager
Nevada AveColorado Springs, Colorado
Store Manager Do you have a passion to work with the best people and vehicles? Then everyday is an opportunity to expand your leadership skills and technical knowledge with Wenco Industries. We are looking for people who embody our core values and strive for their own greatness. We are ambassadors for our two excellent brands Midas and Big O Tires. We empower employees and ask you to join a unique culture, providing the best service to our loyal customers. Who’s right for this position? Are you a self-motivated, reliable , driven individual who strives to provide outstanding customer service experiences? Do you utilize effective communication skills and active listening while delivering solution-oriented innovation? Are you someone who helps build a culture of empowered employees by coaching technicians? Are you open to being coached? Do you put in the work, knowing that you will get out of it what you put into it? Would you be well organized personally, for the shop and for customers? Can you juggle multiple projects and people while maintaining high emotional intelligence with flexibility towards different situations? If you can agree with all this, then continue on for more. What will you be doing in this position: Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts. Effective communication to deliver and discuss pricing estimates with customers as well as promoting shop service specials. Lead, manage, and coach a team while keeping in tune with our companies’ vision, purpose, core values, and Wenco culture. Meeting weekly and monthly matrix goals Maintain inventory counts weekly. Daily paperwork, reconcile invoices, shop financials, daily deposits, and warranty accountability while being solution oriented and using multitasking techniques. Overall cleanliness and organization of the shop and the facility grounds. Other duties as assigned. What is offered to you: Comprehensive benefits package with Medical/ Dental/ Vision Retirement Plan 401K with Match Paid Time Off Paid Holidays Uniforms Who is Wenco Industries Wenco Industries Inc. is a family-owned business started in 1975 and continues to grow today. Our growth is driven by the strength of our culture and deep industry expertise. Wenco Industries owns and operates 2 of the best brands in the automotive aftermarket industry- Midas Auto Service and Big O Tires. We are the premier multi-shop franchisee in the Rocky Mountain Region. Wenco’s Core Values: INTEGRITY: Do the right thing even when no one is watching. OWNERSHIP: Even if it’s not my fault, I am going to fix it. HUMBLY CONFIDENT: Secure enough in your strengths to admit your weaknesses. EMPATHETIC: Showing understanding and compassion while staying committed to solving their challenges. GROWTH: Thirst for personal growth and the growth of others. Must have valid Driver’s License We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Posted 5 days ago
Store Manager
Five BelowAmerican Fork, Utah
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Build a Culture of Working Back from the Customer Lead a growth-oriented sales culture to achieve store business performance results. Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. Anticipate the needs of the customer and create an amazing store environment. Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. Develop a High Performing Crew Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time. Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. Inspire accountability by providing training, coaching, and consistent feedback to your team. Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports. Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters. Maintain an environment that is safe for your customers and crew. Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent. Foster career growth through individual development planning and performance coaching. Develop a peer network internally and externally to build strong recruitment and succession planning for your store. Drive a Consistent Business Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. Balance competing priorities with a recognition of what is critical. Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability. Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. Oversee successful receiving and ensure stocking procedures are properly followed and maintained. Ensure the execution of physical inventory and compliance with company data integrity processes. Assure that merchandise flow meets company set standards and closely monitor sell through. Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room. Ensure compliance with all the Five Below Standard Operating Procedures (SOP). Review all corporate communications and prioritizes/plans accordingly. Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws. Perform other duties as assigned, including services. The Five Below Way Wow our customers: Put the customer first and make a difference in people’s lives. Unleash your passion: Check your ego at the door and do what you say you will do. Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same. Achieve the Impossible: Set the bar high for self and team and outperform expectations. Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts. QUALIFICATIONS High School Graduate or equivalent Minimum 3 years of management experience preferred Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Salary Pay Range: $50,000.00 - $63,125.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers
Posted 1 week ago
Store Manager
PLSLouisville, Kentucky
This job is located at 3301 Bardstown, Louisville, KY 40218 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. Store Managers are also responsible for ensuring store team members are properly motivated and trained and that qualified team members are developed and ready to fill open positions. Job Responsibilities: Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture Implementing strategies to help meet store goals and objectives Recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Analyzing financial statements and trends to increase and maximize sales Supervising the team’s activities, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Coaching and developing the team per career development plans set by the District Manager Marketing within the community to increase market share and store revenues Resolving customer complaints if they occur Controlling labor hours, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure the team understands current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements A minimum of two years of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and comfort to engage with customers Ability to develop positive relationships with customers and colleagues Strong desire to exceed corporate initiatives and inspire excellence in a team Excellent verbal and written communication, and presentation skills High-energy, collaborative leadership expertise Professional appearance and demeanor Must be honest and have integrity English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several projects at one time and handle frequent interruptions to meet the needs and requests of customers English fluency is required English/Spanish bilingual is a plus Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
Posted 1 week ago
Store Manager
Rally HouseWichita, Kansas
Rally House is a specialty retail store that carries all things local! We are looking for people who enjoy working for a growing organization. You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams while we grow beyond 300 stores! We don't just provide jobs, we provide careers. Apply today and be part of our growth! Job Description Love sports, fashion, local events, and leading a team? Rally House is looking for a Store Manager who thrives in a fast-paced retail environment and brings energy, passion, and leadership every day. As Store Manager, you'll oversee daily operations, drive sales, inspire your team, and ensure your store is always game day ready. You’ll manage staffing, payroll, customer experience, and merchandising while creating a culture of accountability and excitement. At our campus and stadium locations, our leaders are true fans and alumni —living and breathing the traditions, rivalries, and pride of the college teams they represent. Whether you're connecting with fellow fans or alumni, you’ll help turn the store into an extension of the stadium. If you’re a results-driven leader who loves to win and knows how to rally a team, we want to hear from you. Responsibilities -Staffing: recruiting, scheduling, leading others -Customer service: ensures customer remains the top priority -Delivery Results: sales forecasting, inventory control, payroll management -Merchandising: Meets Rally House visual standards; floor moves and merchandising; organizing, game-planning and execution Skills and Knowledge Ability to multi-task and balance multiple priorities., Detail oriented, Effective communication and interpersonal skills., Enthusiastic attitude, Proficient computer skills in Microsoft Word, Excel, and Outlook, Strong merchandising and visual skills. Qualifications Minimum 5 years’ experience in retail; Minimum 2 years store management and coaching and developing others; Associates or bachelor’s degree preferred; Sports enthusiast preferred. Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds. The position also requires the ability to work in, on, around, over and under fixed equipment and ladders. $20.00 - $28.00 Hourly
Posted 3 days ago
Store Manager
Claires BoutiquesPittsburgh, Pennsylvania
Claire's - A Career that's always in style Store Manager Opportunity About the Role As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more Sales and profit: achieving store targets through driving sales Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with +3000 stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! Qualifications - About You High school diploma or equivalent required 1 to 2 years retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Compensation Range: $17.00 - $19.50 Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. *Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com . Only messages sent for this purpose will be considered.
Posted 3 days ago
Store Manager
Midas DenverFort Collins, Colorado
Do you have a passion to work with the best people and vehicles? Then everyday is an opportunity to expand your leadership skills and technical knowledge with Wenco Industries. We are looking for people who embody our core values and strive for their own greatness. We are ambassadors for our two excellent brands Midas and Big O Tires. We empower employees and ask you to join a unique culture, providing the best service to our loyal customers. Who’s right for this position? Are you a self-motivated, reliable , driven individual who strives to provide outstanding customer service experiences? Do you utilize effective communication skills and active listening while delivering solution oriented innovation? Are you someone who helps build a culture of empowered employees by coaching technicians? Are you open to being coached? Do you put in the work, knowing that you will get out of it what you put into it? Would you be well organized personally, for the shop and for customers? Can you juggle multiple projects and people while maintaining high emotional intelligence with flexibility towards different situations? If you can agree with all this, then continue on for more. What will you be doing in this position: Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts. Effective communication to deliver and discuss pricing estimates with customers as well as promoting shop service specials. Lead, manage, and coach a team while keeping in tune with our companies’ vision, purpose, core values, and Wenco culture. Meeting weekly and monthly matrix goals Maintain inventory counts weekly. Daily paperwork, reconcile invoices, shop financials, daily deposits, and warranty accountability while being solution oriented and using multitasking techniques. Overall cleanliness and organization of the shop and the facility grounds. Other duties as assigned. What is offered to you: Comprehensive benefits package with Medical/ Dental/ Vision Retirement Plan 401K with Match Paid Time Off Paid Holidays Uniforms Compensation: Yearly Range $60,000 to $105,000 Bi-weekly Pay Automotive Industry experience Preferred. Who is Wenco Industries Wenco Industries Inc. is a family-owned business started in 1975 and continues to grow today. Our growth is driven by the strength of our culture and deep industry expertise. Wenco Industries owns and operates 2 of the best brands in the automotive aftermarket industry- Midas Auto Service and Big O Tires. We are the premier multi-shop franchisee in the Rocky Mountain Region. Wenco’s Core Values: INTEGRITY: Do the right thing even when no one is watching. OWNERSHIP: Even if it’s not my fault, I am going to fix it. HUMBLY CONFIDENT: Secure enough in your strengths to admit your weaknesses. EMPATHETIC: Showing understanding and compassion while staying committed to solving their challenges. GROWTH: Thirst for personal growth and the growth of others. Must have valid Driver’s License We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty
Posted 5 days ago
Store Manager
Wenco Industries Big O Tires and MidasPueblo, Colorado
Store Manager Do you have a passion to work with the best people and vehicles? Then everyday is an opportunity to expand your leadership skills and technical knowledge with Wenco Industries. We are looking for people who embody our core values and strive for their own greatness. We are ambassadors for our two excellent brands Midas and Big O Tires. We empower employees and ask you to join a unique culture, providing the best service to our loyal customers. Who’s right for this position? Are you a self-motivated, reliable , driven individual who strives to provide outstanding customer service experiences? Do you utilize effective communication skills and active listening while delivering solution oriented innovation? Are you someone who helps build a culture of empowered employees by coaching technicians? Are you open to being coached? Do you put in the work, knowing that you will get out of it what you put into it? Would you be well organized personally, for the shop and for customers? Can you juggle multiple projects and people while maintaining high emotional intelligence with flexibility towards different situations? If you can agree with all this, then continue on for more. What will you be doing in this position: Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts. Effective communication to deliver and discuss pricing estimates with customers as well as promoting shop service specials. Lead, manage, and coach a team while keeping in tune with our companies’ vision, purpose, core values, and Wenco culture. Meeting weekly and monthly matrix goals Maintain inventory counts weekly. Daily paperwork, reconcile invoices, shop financials, daily deposits, and warranty accountability while being solution oriented and using multitasking techniques. Overall cleanliness and organization of the shop and the facility grounds. Other duties as assigned. What is offered to you: Pay: $20.00 - $30.00/ hour base pay or Commission Comprehensive benefits package with Medical/ Dental/ Vision Retirement Plan 401K with Match Paid Time Off Paid Holidays Uniforms Who is Wenco Industries Wenco Industries Inc. is a family-owned business started in 1975 and continues to grow today. Our growth is driven by the strength of our culture and deep industry expertise. Wenco Industries owns and operates 2 of the best brands in the automotive aftermarket industry- Midas Auto Service and Big O Tires. We are the premier multi-shop franchisee in the Rocky Mountain Region. Wenco’s Core Values: INTEGRITY: Do the right thing even when no one is watching. OWNERSHIP: Even if it’s not my fault, I am going to fix it. HUMBLY CONFIDENT: Secure enough in your strengths to admit your weaknesses. EMPATHETIC: Showing understanding and compassion while staying committed to solving their challenges. GROWTH: Thirst for personal growth and the growth of others. Must have valid Driver’s License We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Posted 1 week ago
Store Manager
EZCORPHouston, Texas
Address: 14652 Woodforest Blvd. Houston, Texas 77015 Brand: Circle Pawn The Store Manager provides leadership, coaching and operational direction to teams to maximize revenue and effectively control expenses to achieve business and financial targets for a store business unit. The SM completes all required development/training assignments and is responsible for the development and training of their store team. The SM demonstrates exceptional customer service and oversees and engages in sales and lending activities and is responsible for day-to-day operations and delegation of duties. The SM helps to maintain a positive work environment and culture by building relationships with Team Members. Key responsibilities Ensures superior customer service standards Ensures proficient execution of the sales and lending processes are to standard for self and team Maximizes revenue growth, operating margin, and controls expenses to ensure the assigned location meets or exceeds all financial objectives Effective budget management inclusive of P & L for assigned location Inventory Control Ensures personal and team adheres to Company Policies, procedures, and compliance including all regulations regarding firearms Oversees all aspects of labor, staffing, onboarding, training, and retention Ensures cultural alignment with Company Core Values and Guiding Principles Critical Tasks Drives revenues and controls cost to deliver budgeted operating margins Ensures personal and team compliance and executions of all Company Programs, policies, procedures, initiatives, and safety/security measures Completes and oversees accurate and proficient sales and loans transactions Analyzes reports on key business metrics and provides recommendations and necessary actions Follows procedures for securing Company and customer assets and ensures they are followed by team Ensures personal and team standards for superior customer service Assists with Talent & Succession planning, and ensure staffing and retention efforts, and performance and development plans are in place for team Ensures all Team Member onboarding and training are completed per Company Guidelines, including personal training requirements Ensures engagement and turnover are in line with Company expectations Provides direction, coaching, development and performance feedback to Team Members and partners with leadership and HR as necessary Helps Team Members understand how their daily goals align with Company strategic goals Facilitates new program roll outs and change management Performs daily management responsibilities (loan walks, store merchandising, ticketing standards, and backroom organization, opening/closing drawers and store, etc.) Create store schedule to ensure appropriate coverage and labor efficiencies Conducts or participates in investigations as required Ensures personal and team compliance with the Company’s Code of Conduct and maintains respectful and safe working environment Ensures personal and team participation in Company Diversity and Inclusion programs and initiatives Adheres to all local, state, and federal laws and regulations Drives using personal vehicle as needed (bank transactions, offsite training, transfers, etc.) All other duties as assigned Experience 1+ years of management or supervisory experience. Prior experience in the pawn industry is a plus and may justify considering candidates with less experience than the minimum requirements High School Diploma or GED required Must possess and maintain a valid driver’s license and car insurance in current state of residence Must obtain Pawnbroker licensing in states where required Successful completion of prerequisite Career Path Programs, preferably before assuming this role As required by location assignment, ability to be assigned as a Responsible Person by the ATF Meet minimum age requirement of 18 Competencies – Job Specific Knowledge, Skills, and Abilities Strong analytical, numerical, and problem-solving abilities, comprehensive understanding of the pawn business and business financials, including P&L Strong planning, organizational, and time management skills Strong interpersonal, written, and verbal communication skills Ability to counsel, coach, develop, motivate, and provide directions and plans to achieve objectives Ability to uncover root causes and determine solutions Strong knowledge of retail merchandising practices Attention to detail and accuracy Ability to effectively delegate responsibilities and follow up Ability to identify and select talent using interviewing and recruiting best practices Computer skills Physical Demands and Work Conditions (for anyone working in stores) The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is required to stand; use hands and fingers when manual dexterity is required to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The noise level in the work environment is usually moderate. The Team Member is frequently required to walk, stoop, kneel, or crouch. The Team Member is occasionally required to climb or balance. The Team Member must regularly lift and/or move up to 25 pounds. It is required to use carts and other available equipment to assist with lifting when using the “Buddy Lifting System” is not possible. Specific vision abilities required by this job include close vision and the ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Posted 1 week ago
Store Manager
Movado Retail GroupDenver, Colorado
At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the corner stone of our business - we invite you to grow your career with us. We are currently seeking an inspiring, confident, and ambitious individual to join the Movado Company Store team as the Store Manager at Denver Premium Outlets in Thornton, CO. Roles and Responsibilities: Achieve financial objectives for the store—this includes meeting or exceeding store sales goals and ensuring that store expense budgets are met Set sales goals for all store associates and monitor their performance against these goals Analyze store performance through the use of business analytics and implement programs to enhance store performance Recruit, hire, train, evaluate and counsel store employees to ensure peak performance Schedule, organize and assign employees as well as follow up on their work results to maximize store performance Maintain and enhance the performance of the staff through continuous training and coaching Identify current and future customer requirements by establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practices Regularly conduct performance evaluations and communicate the appropriate employee improvement plans Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction Ensure that all store employees maintain the store in accordance with company standards Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service Conduct regular store meetings to keep staff informed of all store and corporate issues Communicate, implement and manage store marketing and merchandising programs Execute and monitor loss prevention and shrink programs in accordance with corporate policies Oversee all store operational issues and administrative duties and ensure the timely opening and closing of the store Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store Requirements: The ideal candidate will have at least 3 years of experience as a Retail Manager, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail Solid sales background Open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule) Strong business acumen—use of business analytics Superior skills in managing employees with an ability to develop and mentor as it relates to sales performance Excellent interpersonal and communication skills Proven ability to build a culture focused on success and teamwork Intermediate computer skills Benefits: Our employees enjoy a competitive compensation, employee discount, time off and benefit package including a yearly salary range of $65,000-$70,000. Application Process: All considered applicants will need to apply directly on our career website at (https://movadogroup.wd1.myworkdayjobs.com/Careers) If you are not applying directly on our career website (https://movadogroup.wd1.myworkdayjobs.com/Careers), responding to this post and/or providing a resume for this job does not constitute submission of an application. Due to the volume of interest and resumes received, we may not reply to all submissions. The application process is defined by Movado Group, requires submission of an application through our career website, and may involve an interview, job related testing, or other steps. Commitment to Diversity, Equity and Inclusion: Movado Group is an equal opportunity employer and supports workforce diversity. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. Family of Brands: Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, CALVIN KLEIN®, COACH®, HUGO BOSS®, LACOSTE®, and TOMMY HILFIGER® watches worldwide, and operates Movado company stores in the United States. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
Posted 3 weeks ago
Store Manager
Claires BoutiquesLivermore, California
Claire's - A Career that's always in style Store Manager Opportunity About the Role As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more Sales and profit: achieving store targets through driving sales Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with +3000 stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! Qualifications - About You High school diploma or equivalent required 1 to 2 years retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Compensation Range: $25.50 - $28.00 Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. *Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com . Only messages sent for this purpose will be considered.
Posted 6 days ago
Store Manager
Everything But WaterMission Viejo, California
Position Location: Shops at Mission Viejo The Store Manager is responsible for creating and maintaining a customer centric environment by making customers a priority while driving sales. In addition, the position requires successfully managing the day-to-day store operations, staffing, and inventory management. In this role, you will be challenged to lead a team of dynamic Associates while providing customers with extraordinary service. RESPONSIBILITIES Manage sales and expenses to optimize results Maintain staffing levels consistent with business needs to ensure excellent customer service Ensure adequate shift coverage and scheduling to business needs including covering shifts if scheduled Associate is unable to work Provide ongoing and timely feedback to Associates to establish accountability Develop management team Maintain brand standards around cleanliness, organization, and visual presentation standards Support a culture of collaboration, inclusion, and open communication Demonstrate clear understanding of sales goals and align behaviors accordingly QUALIFICATIONS 5-7 years of experience in retail sales 3-5 years in retail management Open availability to include nights, weekends, and holidays Effective customer engagement skills Basic merchandising and visual skills High level interpersonal and communication skills Ability to hire, develop, train, and inspire all level of Associates Ability to work with minimal direction and supervision Ability to travel with overnight stay Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder and lift a minimum of 10 pounds Must be 18 years of age or older Must be fluent in English (speak, read, write) Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. Salary Range: $29.00 - $35.00 STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION! Everything But Water is the largest specialty retailer of women’s swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more. Everything But Water is an Equal Opportunity Employer.
Posted 1 week ago
Store Manager
Hot Topic, Inc.Brea, CA
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $23.75 - $29.70 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.
Posted 30+ days ago
Store Manager
EZCORP, Inc.Miami, FL
Address: 7290 Bird Rd. (7288 & 7290) Miami, Florida 33155 Pay range is based on experience from $19.00/hr to $23.00/hr The Store Manager provides leadership, coaching and operational direction to teams to maximize revenue and effectively control expenses to achieve business and financial targets for a store business unit. The SM completes all required development/training assignments and is responsible for the development and training of their store team. The SM demonstrates exceptional customer service and oversees and engages in sales and lending activities and is responsible for day-to-day operations and delegation of duties. The SM helps to maintain a positive work environment and culture by building relationships with Team Members. Key responsibilities Ensures superior customer service standards Ensures proficient execution of the sales and lending processes are to standard for self and team Maximizes revenue growth, operating margin, and controls expenses to ensure the assigned location meets or exceeds all financial objectives Effective budget management inclusive of P & L for assigned location Inventory Control Ensures personal and team adheres to Company Policies, procedures, and compliance including all regulations regarding firearms Oversees all aspects of labor, staffing, onboarding, training, and retention Ensures cultural alignment with Company Core Values and Guiding Principles Critical Tasks Drives revenues and controls cost to deliver budgeted operating margins Ensures personal and team compliance and executions of all Company Programs, policies, procedures, initiatives, and safety/security measures Completes and oversees accurate and proficient sales and loans transactions Analyzes reports on key business metrics and provides recommendations and necessary actions Follows procedures for securing Company and customer assets and ensures they are followed by team Ensures personal and team standards for superior customer service Assists with Talent & Succession planning, and ensure staffing and retention efforts, and performance and development plans are in place for team Ensures all Team Member onboarding and training are completed per Company Guidelines, including personal training requirements Ensures engagement and turnover are in line with Company expectations Provides direction, coaching, development and performance feedback to Team Members and partners with leadership and HR as necessary Helps Team Members understand how their daily goals align with Company strategic goals Facilitates new program roll outs and change management Performs daily management responsibilities (loan walks, store merchandising, ticketing standards, and backroom organization, opening/closing drawers and store, etc.) Create store schedule to ensure appropriate coverage and labor efficiencies Conducts or participates in investigations as required Ensures personal and team compliance with the Company's Code of Conduct and maintains respectful and safe working environment Adheres to all local, state, and federal laws and regulations Drives using personal vehicle as needed (bank transactions, offsite training, transfers, etc.) All other duties as assigned Experience 1+ years of management or supervisory experience. Prior experience in the pawn industry is a plus and may justify considering candidates with less experience than the minimum requirements High School Diploma or GED required Must possess and maintain a valid driver's license and car insurance in current state of residence Must obtain Pawnbroker licensing in states where required Successful completion of prerequisite Career Path Programs, preferably before assuming this role As required by location assignment, ability to be assigned as a Responsible Person by the ATF Meet minimum age requirement of 18 Competencies - Job Specific Knowledge, Skills, and Abilities Strong analytical, numerical, and problem-solving abilities, comprehensive understanding of the pawn business and business financials, including P&L Strong planning, organizational, and time management skills Strong interpersonal, written, and verbal communication skills Ability to counsel, coach, develop, motivate, and provide directions and plans to achieve objectives Ability to uncover root causes and determine solutions Strong knowledge of retail merchandising practices Attention to detail and accuracy Ability to effectively delegate responsibilities and follow up Ability to identify and select talent using interviewing and recruiting best practices Computer skills Physical Demands and Work Conditions (for anyone working in stores) The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is required to stand; use hands and fingers when manual dexterity is required to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The noise level in the work environment is usually moderate. The Team Member is frequently required to walk, stoop, kneel, or crouch. The Team Member is occasionally required to climb or balance. The Team Member must regularly lift and/or move up to 25 pounds. It is required to use carts and other available equipment to assist with lifting when using the "Buddy Lifting System" is not possible. Specific vision abilities required by this job include close vision and the ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Posted 1 week ago
Store Manager
Hot Topic, Inc.Indianapolis, IN
At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero. WHAT YOU'LL DO Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback Run sales reports and use data to help guide your strategy to hit sales targets You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed) Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback WHAT YOU'LL NEED At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising) A high school diploma or GED equivalent. If you have a degree, even better Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way Open-minded and inquisitive regarding pop culture fandoms & music trends The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
Posted 30+ days ago
Store Manager
Pet SupermarketSarasota, Florida
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Job Description
Location: Sarasota, Florida
If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Store Managers possess some of the following key skills: Outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!
Our Store Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for coaching and developing your store team to deliver World Class Service to all customers. You are responsible for insuring the well-being for all our pets, operational standards and sales goals. Your commitment to Pet Supermarket and your team will yield outstanding results for your customers, your store, and your career.
What’s in it for you?
- Competitive pay
- Full-time benefits & 401K
- Vacation & Sick time
- Employee discounts
- Flexible schedule
- Room for advancement
- Working with PETS!!!
Essential Duties and Responsibilities
Sales Leadership
- Drive sales, service, and customer experience initiatives in store to achieve sales, KPIs and other store performance goals. Ensure team is completing as assigned. Teach / train team to deliver customer experience.
- Can articulate and communicate our vision, values, and priorities with our teams.
- Accountable for financial reporting and operational metrics standards for their location.
- Regularly monitor customer service and selling models within their store to ensure all staff interact with customers in a professional and timely manner; resolve all customer complaints.
- Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email.
Customer Excellence
- Build relationships and drive ongoing customer satisfaction, review customer ratings and action as needed.
- Focus on the customer experience, brand, and loyalty awareness by building relationships throughout the community.
- Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding. Accountable for the protection of all company assets both tangible and intangible.
- Motivate, coach, develop, and performance manage teams focusing on the expected customer experience and selling model.
- Ensure that company values are upheld and accurately represented within their store.
Operations and Talent Development
- Ensure Brand Standards and operational excellence are maintained.
- Manage controllable expenses and ensure loss prevention and safety standards are in place to support store profitability.
- Inventory management - Place orders within budget and appropriate to drive sales, maintain inventory accuracy, and ensure shrink goals are met.
- Manage labor hours to meet customer needs and complete all required operational compliances.
- Ensure consistent use of tools and processes and that company directives are implemented by specified deadlines.
- Responsible for execution of all training plans, new hire checklists, sales techniques, and all merchandising standards.
- Team development includes training, supervision, coaching, and ensures timely performance management (up to and including termination) including writing and delivering performance appraisals and OFIs (Opportunity for Improvement).
- Create a talent pipeline by developing and maintaining proactive staffing plans for their store. Plan and coordinate hiring (pre-screening, interviewing, and hiring); responsible for ensuring that appropriate staffing levels are consistently maintained in accordance with their staffing plans.
Business Insight
- Control and maximize DSOP through POS discounts, store use of supplies, employee discounts and damaged inventory.
- Review, analyze and interpret profit and loss statements. Determine areas of opportunity to improve and maximize bottom line profit.
- Plan and execute community events and partnering with various rescue agencies.
Experience, Education, Certifications (List minimum required to enter the role.)
- Minimum 3- 5 years in a retail manager role or a minimum of 1 year in a Store Manager role
- Enjoy working with and around animals.
- College degree an asset
Job Requirement
- Ability to work a flexible work schedule which includes morning, evenings, weekends and/or holidays.
- Ability to work a rotating schedule that includes the following:
- 2 closing shifts per week
- 1 full weekend (Saturday and Sunday) every period
- Saturday or Sunday each week
- 1 full weekend off every period if coverage permits.
- Must work a minimum of 45 hours per week.
- Must possess a valid driver’s license.
- Access to a motor vehicle
Physical Demands, Working Conditions and Effort of position:
- Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift.
- Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering.
- Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees.
- Active observation required when merchandising the store.
- Works in a relatively temperature-stable environment.
- May occasionally need to work alone.
- Accidental injuries from pets are possible.
- Common injuries are slips/trips/falls and strains/sprains due to lifting.
Competencies
- Customer Focus: Build a store environment that consistently delivers exceptional customer experiences. Lead, model, teach and coach for consistent engagement according to our service and selling model. Establishes and maintains effective relationships with customers and gains their trust and respect.
- Motivating Others: Creates a positive and inclusive environment that allows people to strive to do their best work; can assess each person’s skills and abilities and use it to get the best out of him/her/them; makes everyone feel his/her/their work is important and add value; inspires others by explaining the “why” and how it impacts the company priorities.
- Drive for Results: Foster an environment in which associates are accountable for meeting and exceeding goals. Accountable for achieving and exceeding goals successfully within their location. Prioritizes, plans, and monitors performance to ensure desired results are achieved. Set expectations for self and team and steadfastly push self and others for results. Demonstrates sound judgement and decisions despite ambiguity at times. Ensures process and operational consistency and excellence. Hold leaders accountable to execute with agility and speed.
- Interpersonal Savvy: Has the ability to adapt to change and collaborate well with others - up, down, and across, both inside and outside the organization. Demonstrate collaboration through transparency, follow through consistently on commitments despite obstacles and competing priorities. Uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Talent Development: Develop the team through growth opportunities and real-time feedback; Promote an environment that allows the team to challenge and improve plans and think though creative ideas. Capitalize on teachable situations to offer insightful coaching in real time. Continually elevate talent with consistency. Is a good judge of talent; can articulate the strengths and limitations of people inside or outside the organization. Demonstrates personal commitment to development and champions companywide talent initiatives.
- Time Management: uses his/her/their time effectively and efficiently; values time; concentrates on his/hers/their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities.
- Delegation: Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibilities and accountability; tends to trust people to perform; lets direct reports finish their own work.
- Building Effective Teams: Creates strong morale and spirit in his/her/their team; shares wins and successes; Ensures all team members understand their roles and goals and follow up on commitments made. Inspires associates to finish and be responsible for their work; defines success in terms of the whole team; Position associate talents to best align to work that is critical to driving growth; creates a feeling of belonging in the team.
Pet Supermarket is an equal opportunity employer and Drug Free Work Place