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Product Designer, New Grad - US Government
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Job Description
Core Responsibilities
- Interaction and visual design. As a product designer, you'll be involved at every stage of design work. You'll help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on a crisp and effective visual design. You should have experience designing and prototyping using tools such as Figma.
- User research. We frequently do informal user research, and value people who can be flexible with research processes and methodologies to achieve the right outcome. You'll often visit customer offices to interview and learn from the users we serve. You'll pair qualitative methods (e.g. scripted usability tests and contextual inquiry) with quantitative information, like product and usage metrics.
- Deliver and communicate designs in close collaboration. We work closely with product and forward deployed engineers to realize our design ideas. You'll treat engineers and product managers as partners and collaborate with them to prototype and build out products.
- Awareness of how software interfaces are built. Familiarity with HTML, CSS, Javascript, and Typescript is appreciated. You don't need to be an expert—just fluent enough to collaborate with engineers, and know what's possible with frontend technologies.
What We Value
- An iterative design process. You validate your ideas early (with stakeholders and users) and are thoughtful and intentional in seeking and responding to feedback. You move fast, listen, and adapt. You rapidly incorporate feedback, and prioritize collaboration. You are adept at giving and receiving critiques.
- Collaboration and communication. You can build great relationships with engineers, PMs, and other stakeholders—and convey your design rationale to them. To reach these audiences, you'll communicate your designs through a variety of methods: presenting your mockups, making prototypes, sharing a design spec.
- Thoughtful, intentional work. You know that form informs function and usability—that the surface layer doesn’t exist in a vacuum. Your design decisions are often informed by—and will influence—engineering and business considerations.
- Dedication to the user. You'll design software that changes how people use data in government and commercial contexts. You strive to understand our users—who can range from a manufacturing plant worker to a pharmaceutical researcher—and fight to empower them.
- Excitement for solving hard, complex problems. You are excited to design for technically complex and data dense interfaces.You thrive in an environment where you can jump into deep subject matter expertise to define simple, approachable, yet still powerful product experiences.
What We Require
- Active US Security clearance or eligibility and willingness to obtain a US Security clearance.
- A portfolio demonstrating at least one software interface design project. If parts of your portfolio are password-protected, please include your portfolio password under 'Additional Questions' when applying.
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