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Lumifi CyberScottsdale, AZ
QA Automation Engineer Full-Time, Exempt Location: Scottsdale, AZ Salary: Competitive salary + Options Lumifi is seeking an experienced Quality Assurance Automation Engineer to join our organization and establish our foundational QA Team. This is a unique opportunity to build our quality assurance function from the ground up, setting the standards and tone for future QA operations. The successful candidate will design, build, and maintain automated testing solutions across our entire technology stack, ensuring tests are reliable, fast, integrated into CI/CD pipelines, and continuously evolved alongside our codebase. This role partners closely with developers on test strategy and code reviews while collaborating with Product and Development leadership to establish quality gates that enable faster, safer product delivery. Primary Responsibilities Establish QA Foundation: Build Lumifi's QA Team from the ground up, setting strategic vision, operational framework, and quality processes that will serve as the foundation for future team growth and scaling Design & Execute Test Strategy: Create comprehensive test plans and design, build, and maintain automated test suites across the full stack (API, UI, Integration, End-to-End) with deep product knowledge for independent feature validation Integrate Quality into Development Lifecycle: Partner with Development, DevOps, and Product teams to establish quality gates, integrate automated tests into pipelines, and ensure testability is factored early into acceptance criteria and requirements Build Test Infrastructure: Create and manage test data, mocks, and test environments while ensuring reproducible runs locally and in CI/CD pipelines; integrate tests into monitoring, alerting, and collaboration tooling as required. Drive Quality Culture & Standards: Document test conventions and tooling standards, mentor others on testability and automation best practices, and set the tone for quality culture across the organization. Maintain & Evolve Testing Systems: Continuously maintain and evolve automated test suites with ongoing platform changes, pruning and improving with each release, while tracking and documenting product defects and verification of fixes. Scale QA Operations: Create the roadmap for scaling the QA function, including future hiring needs, team structure, and process optimization to support organizational growth Education & Experience Bachelor's degree in Computer Science, Information Systems, Software Engineering, or comparable field of study, and/or 5+ years equivalent work experience Minimum 5+ years of software quality assurance and automation engineering experience Demonstrated experience establishing or significantly contributing to QA programs and processes 5+ years of experience writing and executing both manual and automated test cases 5+ years of experience establishing and maintaining automated testing frameworks Experience leading QA initiatives and mentoring development teams on quality practices Technical Skills Hands-on coding experience in automation frameworks Proficiency in programming languages commonly used for test automation Experience with API testing tools and methodologies Deep understanding of various software testing techniques and methodologies Experience leading test efforts across multiple web browsers and operating systems Experience writing, executing, and monitoring test suites utilizing various technologies Professional Skills Clear communicator with excellent written and verbal communication skills Strong problem-solving and analytical thinking abilities Proven ability to drive deadlines and consistently produce high-quality deliverables Experience mentoring team members and promoting testing best practices Strong organizational and program management skills for establishing new initiatives Ability to work independently and take ownership of building processes from the ground up Leadership mindset with experience influencing cross-functional teams Benefits Health Insurance 80% paid by employer Dental Insurance 80% paid by employer Vision Insurance 80% paid by employer Sick, Vacation, and Holiday leave Equity Options offered for all employees! Lumifi welcomes and encourages diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race color, religion, sex, sexual orientation, gender identity, national origin, or disability. All candidates must be eligible to work in the U.S. for any employer. Powered by JazzHR

Posted 1 week ago

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Rantec Power Systems, Inc.Los Osos, CA

$34 - $44 / hour

Rantec is hiring a Quality Assurance Engineer Associate- Join our team! (Only considering candidates in CA) Come join our team! Located in Los Osos, Ca, Rantec is an upper-tier designer and manufacturer of power supplies for the military and aerospace markets. We are an engineering-based company, with expertise in all aspects of power supply design, manufacturing and test. Rantec offers many outstanding benefits to include: Competitive wages Great benefits - i.e. Medical (PPO, HSA), Dental, Vision, Flexible Spending Accounts Vacation- 2 weeks accrued per year to start, Holidays, PSL Tuition Assistance 401K with matching up to 6% Years of Service Awards. We have every other Friday off as we are on the 9/80 schedule Free catered lunch on the Friday/payday that we work. Position Summary Provide quality assurance support to Rantec suppliers performing tasks such as material review and dispositioning, interface with suppliers on quality issues, supplier evaluation, selection, monitoring and scope of approval, requirements for suppliers, corrective action, surveillance and performance improvement. Essential Duties and Responsibilities Support supplier quality efforts of selected key suppliers. This support includes supplier evaluation, selection, re-evaluation, and monitoring and managing supplier risks. Communicate with key suppliers by conference call or site visits to review and close actions with suppliers, including the following: Verify supplier quality systems by auditing. Inform suppliers of newly discovered problems and coordinate return of product. Follow-up with suppliers on supplier assigned corrective actions to ensure containment, root cause and prevention of recurrence. Drive continual improvement of supplier compliance to requirements. Update supplier records. Ensure PWB, Magnetics, Metal Fabrication and coating suppliers comply with applicable flow-down requirements. Where applicable, disposition rejected incoming material and seek out engineering input when needed. As needed or as directed, issue non-conformance reports and corrective actions to suppliers. When needed, coordinate outside lab failure analysis and support problem solving with suppliers. Perform duties as an internal auditor and perform Quality Assurance related tasks as assigned by management. Create X-ray, Keyence LM-X and Keyence VS system recipes. Create inspection plans. Generate Rantec FAIs and evaluate FAIs submitted by suppliers. Travel up to 25% in support of customer and supplier audits. Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, State and Federal Regulations. As the Company’s success relies on the productivity of our team and adherence to customer product schedules, an essential function of this position is the ability to arrive to work on-time, and work each day, as scheduled Perform other duties as assigned Education and Experience 3 years’ experience in a quality assurance role preferred. Approval certification in industry standards such as IPC-A-600, J-STD-001 and IPC-A-610. Strong knowledge of AS9100 requirements and implementation of processes to meet AS9100 requirements. Sound accept/reject reasoning skills in parts and material. Understanding of containment, root cause and effective corrective action. Good communication skills both verbal and written. Troubleshooting experience desirable. Machine operation & programming experience desirable. Associate degree preferred. Salary Range: $33.67 - $43.77 Hourly Click on this link to read Rantec's Privacy Policy Rantec is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. Rantec will consider requests for reasonable accommodation from applicants with disabilities or sincerely held religious beliefs. If you require accommodation during the application process, please contact hr@rantec.com. Powered by JazzHR

Posted 3 weeks ago

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Foxconn GroupHouston, TX
Purpose of the position The Quality Engineer is a professional who understands the principles of product and service quality evaluation and control. This body of knowledge and applied technologies include, but are not limited to, development and operation of quality control systems, application and analysis of testing and inspection procedures, the ability to use statistical methods to diagnose and correct improper quality control practices, an understanding of human factors and motivation, facility with quality cost concepts and techniques, and the knowledge and ability to develop and administer management information systems and to audit quality systems for deficiency identification and correction. This position will be responsible for the implementation, use, compliance and maintenance of quality systems and tools including the Quality Management System.     Duties and Responsibilities :        Understands QA Testing (destructive and NDT) and leads all improvement efforts for methods and procedures   Works with cross-functional teams to prioritize key site projects and determine appropriate resources and timing; integrate activities using quality principles such as lean Six Sigma with Quality Management System activities such as Corrective and Preventive Action (CAPA) and Quality Improvements to assure effectiveness and compliance to customer and regulatory requirements. Evaluates performance of current operational Quality and Quality Engineering methods (e.g., failure investigation, measurement systems analysis, process development, etc.) and drives best practices throughout the business and transfers that knowledge across the business, as appropriate. Reports significant issues or developments identified during Quality activities and provides recommended process improvements to management. Becomes proficient in the various business systems used at First Quality, including MES, quality data collection systems and understands how the systems are integrated with each other and within the business Education and work experience     Bachelor’s degree in Engineering discipline or a technical field with 2 years of quality or manufacturing experience required. Three or more years in quality or manufacturing engineering strongly preferred. Highly qualified candidates would have an advanced degree in Analytics and/or ASQ CQA or CQE certification, and/or Lean or Six Sigma certification Experience in technical problem solving, statistical analysis, and quality auditing preferred. Working conditions Office-based role, fast-paced work environment This position must be able to respond to after-hour emergencies and be available to work non-core hours or overtime to complete various projects without interruption to operations. Skills: Having 3-5 years working experience of process analysis and handling customer complaint SMT area. Ability to use English as working language to communicate with customer, and proficient in reading, writing and speaking English. Familiar with applying quality control techniques to analyze and complete PPT report. Good quality awareness and interpersonal communication skills. Strong knowledge of MS-Office products and proficiency in Mini Tab Strong communication skills. Powered by JazzHR

Posted 30+ days ago

HarmonyTech logo
HarmonyTechWashington, DC
HarmonyTech is seeking a QA Tester with hands-on software testing experience. The QA Tester will collaborate closely with the QA Team and other development staff, to deliver solutions that meet or exceed client expectations. This candidate must posses knowledge of different test techniques and practical experience in their proper application. They must understand database principles with experience in working with data for purposes of analysis, trouble-shooting, and testing validation. The candidate also should have knowledge writing SQL statements to extract test data to perform validation on complex report calculations and that back-end data is correctly represented. Position is located in Washington DC, requires public trust clearance Working as a member of the project team in support of systems and software testing, specific Responsibilities include: Creating and executing test plans, test scripts and test cases Estimating and developing the testing strategies Testing and reviewing QA Artifacts Supporting users during user acceptance testing Performing testing for all releases, including compliance / security patching and hardware / software upgrades (some weekend work is to be expected). Planning and supporting testing for disaster recovery testing Provide manual testing for the system Test applications for correctness, reliability, consistency, and ease of use. Perform hands-on testing, execute test cases and scripts independently and in a team environment. Working knowledge of 508 testing. Able to work on Test Analysis report and Requirements Traceability Matrix as a QA deliverables Perform exploratory testing Perform backend testing Create detailed, comprehensive and well-structured test plans and test cases. Estimate, prioritize, plan, and coordinate testing activities. Tracking new requirements for project Perform all other duties, responsibilities, and/or position requirements as assigned. Provide high through-put, high quality testing without missing deadlines. Analyze test requirements (implicit and explicit), failure modes, quality factors and specifications to develop quality tests and procedures. Provide consistent and clear status in verbal and written communications with constituents Provide recommendations to improve the development process (technical and non-technical) Write clear and concise defect reports for resolution in a timely manner following a predefined template Escalate issues that may affect project deliverable or quality as needed Perform all other duties, responsibilities, and/or position requirements as assigned. Represent the QA team in meetings when necessary Analyzes risks and mitigation to manage those risks Required: Relevant testing experience 4-6 years Bachelor's Degree in computer science or related field Experience in creating and executing test scripts and performing QA functions for custom application development projects. Clear communicator (written and verbal) – to ensure ability to write test plans and test cases. To communicate bugs to developers and other stakeholders Creative solving of technical problems – to ensure the ability translate technical requirements test plans Ability to focus on deadlines and deliverables – ensures the ability to find the bad defects and bugs quickly Ability to think abstract – to ensure ability to not conform to the norm. Norms do not find bugs quickly. Functional/Technical Skills Experiences in Quality Management Software and Processes Knowledge and experience in technical aspects of software solution being tested Business process understanding Desired : Experience with Agile testing Experience creating and maintaining comprehensive and concise documentation Experience with back-end testing, accessing, and manipulating databases using SQL a plus Experience with Web Services (Soap, Rest) testing using tools such as SoapUI and Fiddler a plus Strong working knowledge of the desktop/web applications Excellent problem solving, and analytical skills, with aptitude for learning and creativity Ability to think outside the box and work independently with little supervision and in a team environment Proven ability to adapt and support changing priorities If you are interested and feel that you would excel in the position, we invite you to apply. During this phase of our recruiting effort, we will not be able to accept telephone calls. Only those candidates meeting the requirements will be contacted. No recruiters please. About HarmonyTech We have been delivering information technology services and solutions across the Federal government and commercial clients for over a decade. Our employees are the most important assets of our company because they delivery value and care for our clients. We are a company of passionate technologist constantly evolving in our understanding and application of technology to best fulfill our client’s mission needs. We operate under a flat and efficient organizational structure to ensure our hand-picked consultants have the flexibility to take risks and be innovative. We typically work in small, agile teams as we design and develop solutions to address our client’s business challenges. Our success is measured with every satisfied customer and employee. Why you want to join us You have a passion for solving our customers complex business problems Awesome learning and professional development opportunities A culture built on teamwork and excellence Benefits HarmonyTech offers a highly competitive salary and benefits package including: Medical/Dental/Vision Insurance (company contributes 80% of the entire premium) Short/Long Term Disability Coverage Life and AD&D Insurance 401(k) Retirement Plan with Company Match Tuition Reimbursement Employee Referral Bonus Paid Federal Holidays Accrued Paid Time Off Click the benefits package link above to check out the benefits we offer Legal HarmonyTech believes in a policy of equal employment and opportunity for all people based on merit. We are an Equal Opportunity Employer (EEO) and Drug Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin or any other category protected by applicable federal, state or local laws. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Additionally, they do not establish a contract for employment and are subject to change at the discretion of HarmonyTech. Powered by JazzHR

Posted 2 weeks ago

Meiji America logo
Meiji AmericaSanta Ana, CA

$22+ / hour

About Us: The Meiji Group was founded in Japan in 1916. For nearly a century, it has provided a broad range of products built upon the accumulated knowledge and skills of its talented workforce.  Meiji America Inc., founded in 2011, as the United States division distributes a variety of unique confectionery and snack products including HELLO PANDA™, YAN YAN™ and CHOCOROOMS®. Hello Panda and Yan Yan are fun portable treats that are perfect for on-the-go snacking. Hello Panda has a crème center and a crunchy shell with drawings of cute Pandas enjoying various sports. Yan Yan is a fun and delicious activity with sweet cracker sticks and crème for dipping. Chocorooms are an indulgent snack with a unique mushroom shape and wonderful chocolate flavors.  POSITION SUMMARY: Supports food safety and quality throughout receiving, storage, processing, baking, packaging, sanitation, and release for shipping. Properly documents and completes GMP & Absolute Safety Violation reporting, internal audits, sanitation inspections & verification, critical & preventive control verifications, product evaluations, holds of non-conforming materials, and investigations of supplier & customer complaints. Participates in hold investigation and resolution, meetings as required, product reviews, production data analysis, root cause analysis, and identification of corrective and preventive actions. Maintains laboratory instrumentation, lab procedures, recordkeeping, calibration, 6S, and high level of Good Laboratory Practice compliance. PRINCIPLE ACCOUNTABILITIES: 35% - Interacts with Operations, Maintenance, Sanitation and Engineering to investigate and resolve production issues. Participates in daily meetings as required, coordinate’s product evaluation, and facilitates the evaluation and timely closure of non-conforming issues and finished product holds. Provides data analysis, product summaries, and inspection results to management for appropriate product review and disposition. 35% - Provides Quality support to the operation through inspection and verification activities. Verification activities include monitoring critical processing information regularly to tie to finished product attributes and characteristics to ensure compliance to Manufacturing Specifications. Inspection activities include observation, measurement, and inspection at key points in the production process (i.e. taste, visual inspection, analytical measurements, and physical characteristics). 15% - Facilitates the collection, organization, storage, and retention of the Quality System documentation including Operations paperwork packets, COAs, lab analytical reports, etc. Collects, analyzes, and prepares monthly scorecard data as required as well as Operations and Quality metric tracking. 10% - Participates as an active member on continuous improvement projects; 6S teams, Kaizen events, PDCA, Safety audits, Sanitation audits, GMP walks, internal food safety team, etc. 5% - Assists with the design, development, implementation, continuous operation/improvement, and maintenance of the Quality Information System. RESPONSIBILITIES/JOB COMPLEXITY: Performs quality support through observation, verification, and inspection at critical processing steps. Tasks may be operator procedure verifications, inspections of equipment and cleaning performance, as well as raw material, in-process product, or finished product evaluations. Analyzes key product and process variables/attributes to understand process capability, identify process drift, and effects on finished product quality. Collaborate with Operations, Quality, Maintenance, Engineering, and Sanitation to troubleshoot a product defect or processing issue. Participate in the discussion of potential root causes and assist with the implementation of effective corrective and preventative actions. All other duties as assigned . KNOWLEDGE/SKILLS/ABILITY: GED, Diploma, Food Safety/ Quality certification, or minimum 1 year of food industry experience. Strong technical acumen - ability to troubleshoot a problem, involve other stakeholders as necessary, and brainstorm potential root causes Strong verbal and written communication skills Strong interpersonal skills Computer skills necessary, proficient with Microsoft Office Statistical background a plus To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Skills Computer skills including proficiency with Microsoft Office software, and able to master other software. Other Certifications in the following are highly desirable: SQF Food Safety &/or Quality standards, HACCP, PCQI, RCA CAPA, Continuous Improvement, Six Sigma, Food Safety/ Defense/ Sensory Evaluation, and statistical analysis tools Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to sit; use hands to grasp, handle or feel; reach with hands and arms; talk and hear. The employee frequently is required to walk, stand, stoop, kneel, climb stairs, and crouch. Specific vision abilities required by this job include close proximity and color vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is usually moderate. Pay Rate: $21.79/ hour Monday thru Friday plus weekends as needed Position Type: Hourly Reports to Quality Assurance Supervisor · Provides Quality support to the operation through inspection and verification activities. Verification activities include monitoring critical processing information regularly to tie to finished product attributes and characteristics to ensure compliance to Manufacturing Specifications. Inspection activities include observation, measurement, and inspection at key points in the production process (i.e. taste, visual inspection, analytical measurements, and physical characteristics). · Facilitates the collection, organization, storage, and retention of the Quality System documentation including Operations paperwork packets, COAs, reports, etc. Collects, analyzes, and prepares monthly scorecard data as required as well as Operations and Quality metric tracking. · Participates as an active member on continuous improvement projects; 5S teams, Kaizen events, PDCA, Safety audits, Sanitation audits, GMP walks, internal food safety team, design, and development of Quality Information System, etc. · All other duties as assigned. ACCOUNTABILITY: A Quality Assurance Technician will be accountable to the Quality Assurance Supervisor for fulfillment of his or her duties. The performance of a Quality Assurance Technician will be measured to the degree of his or her production levels and quality of work performed in these assigned areas. EXPERIENCE: · Strong technical acumen - ability to troubleshoot a problem, involve other stakeholders as necessary, and brainstorm potential root causes · Strong verbal and written communication skills · Strong interpersonal skills · Computer skills necessary, proficient with Microsoft Office · Statistical background a plus · Computer skills including proficiency with Microsoft Office software, and able to master other software. · Practitioner of SQF Quality Systems, HACCP Methodology, cGMP’s and statistical tools EDUCATION: 4-year BS degree science or related discipline is desired or minimum 5 years of progressive food industry experience PHYSICAL DEMANDS AND WORK ENVIRONMENT: While performing the essential duties of this job, the employee is regularly required to sit; use hands to grasp, handle or feel; reach with hands and arms; talk and hear. The employee frequently is required to walk, stand, stoop, kneel, crouch, climb and lift up to 50lbs and shared weight up to 100lbs. Specific vision abilities required by this job include close vision and color vision. Occasional exposure to airborne dust, high humidity and extremes of hot and cold are possible. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer: Meiji America/ D.F. Stauffer’s is an Equal Opportunity Employer M/F/Disabled/Vets Notice to Staffing Agencies, Placement Services, and Professional Recruiters Meiji America Inc. / D.F. Stauffer Biscuit Co., Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Meiji America employees directly in an attempt to present candidates. Meiji America will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Meiji America, including unsolicited resumes sent to a Meiji America mailing address, fax machine or email address, directly to Meiji America employees, or to Meiji America’s resume database will be considered Meiji America’s property. Meiji America will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Meiji America will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Job Type: Full-time Benefits:   Health Insurance                  Paid Time Off                  Dental Insurance                   401k                  Vision Insurance                  Life Insurance   Powered by JazzHR

Posted 30+ days ago

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Lexipol LLCFrisco, TX
Sales QA Specialist Hybrid role in our Frisco, TX office At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work The GTM Operations team plays a critical role in supporting Lexipol’s revenue engine by ensuring our sales motions run efficiently, consistently, and with high-quality execution. The team partners closely with Sales Leadership, Sales Enablement, and frontline reps to maintain operational excellence across call quality, sales cadences, pipeline hygiene, and insights reporting. By analyzing performance trends, monitoring workflow adherence, and packaging meaningful insights, the GTM Ops team helps drive better decision-making, sharpen sales effectiveness, and ensure our go-to-market teams are equipped to engage prospects and customers with confidence and clarity. In this role, the Sales QA Specialist will execute the day-to-day quality assurance and workflow oversight that keeps our sales processes running smoothly. This person will review and score sales calls, audit cadence and sequence adherence, monitor pipeline hygiene, and surface actionable insights to sales reps and managers. They will package daily and weekly summaries, flag risks or breakdowns, and ensure all activities meet defined SLAs. By maintaining QA scorecards, documenting processes, and collaborating with Sales Ops and Enablement, this role helps reinforce consistency, drive performance, and elevate the overall effectiveness of our go-to-market teams. This is done through working in these areas of focus: Call QA & Insights (Gong) (50%) Structured reviews using scorecards; tag/score coachable moments; maintain calibration. Execute a daily, scheduled queue of call and cadence reviews in Gong and Salesloft using standardized scorecards. SLA-Driven Throughput: Complete assigned QA items within defined SLAs (e.g., same‑day scoring for priority calls; weekly completion for assigned batches). Cadence Performance & Workflow QA (Salesloft (25%) Monitor sequence adherence, step completion, and recording coverage; flag breakage and assign follow‑ups. Cadence Hygiene: Monitor sequence adherence, step completion and recording coverage; flag breakage and assign follow‑ups. Packaging & Distribution of Insights (15%) Produce daily/weekly digests with highlights, risks, and actions; route to stakeholders; track acknowledgments and follow‑ups. I nsights Packaging & Routing: Generate concise daily/weekly summaries (highlights, risks, actions) and route to AEs/SDRs/managers; track acknowledgments. Deal/Opportunity QA & Pipeline Hygiene (10%) Reconcile QA signals with Salesforce stages; enforce readiness criteria and QA gates with Sales Ops/Enablement. Process & SOP Maintenance: Keep QA scorecards, checklists, and playbooks current; document repeatable procedures. Percentages are planning guidelines; mix may flex based on business needs. Operating Rhythm (Examples) Daily: Score assigned calls, audit sequences, send end‑of‑day digest. Weekly: Ship QA pack to managers by agreed deadline; log themes and actions. Requirements: To be considered for this role, you will have this experience: 1–2 years’ experience in Sales/SDR Ops, Enablement, Quality Assurance, or similar; internships welcome. Exposure to Gong , Salesloft , and Salesforce is a plus; training provided. 4-year bachelor's degree Detail‑oriented, process‑driven, and comfortable working to defined SLAs in a structured day. Clear, concise written communication; ability to summarize conversations into actionable bullet points. Comfort reviewing recorded calls and outbound messages with professionalism and discretion. Proficiency with spreadsheets (Excel); ability to learn new tools quickly. Team-first mindset, reliable follow-through. Target Outcomes/ Target Results Consistently complete all assigned call and cadence QA reviews within established SLAs (e.g., same-day scoring for priority calls, weekly completion for all assigned batches Maintain a high level of scoring accuracy and calibration across the GTM team’s QA processes. Improve overall call quality by providing clear, concise insights and coachable moments that drive measurable performance lift among SDRs and AEs. Ensure 95–100% adherence to Salesloft sequences and workflow steps by flagging breakage and driving timely follow-ups. Deliver daily and weekly insight digests that are actionable, correctly routed, and consistently acknowledged by recipients. Strengthen pipeline cleanliness by aligning QA signals to Salesforce stages and enforcing readiness criteria with Sales Ops and Enablement. Keep all QA scorecards, checklists, and playbooks up to date, documented, and consistently used across the team. Contribute to improved GTM productivity through accurate trend tracking, reduced process gaps, and better coaching visibility for managers. Employee Value Proposition Work closely with senior leaders on high-priority initiatives. Be part of a Sales support function with the opportunity to help build new capabilities from the ground up. Have an immediate and sustained impact on pipeline growth and business performance. Contribute to a category-defining brand with high awareness, trust, and engagement among public safety leaders. The Environment We have a talented, passionate team eager to continue learning and grow out impact. Enjoy positive, collaborative relationships and shared goals between Sales and Marketing. We emphasize intentional relationship-building and collaboration to maintain a strong, connected team. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. The base salary compensation range starts at $50,000 plus an annual performance-based bonus. About Lexipol Lexipol is the leader in advancing total readiness for public safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data-informed decisions. By equipping leaders and teams with the tools, insights, and support they need, Lexipol makes readiness possible—today and for whatever comes next. Learn more at www.lexipol.com . Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-AD1 Powered by JazzHR

Posted 3 weeks ago

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LCI-Lawinger ConsultingDuluth, MN

$55 - $85 / hour

Sr. CMM Programmer - QA Inspector / Metrology (3-6 mo. Contract)Shift - 2nd Shift (4pm start) ; choice of 5 days/wk 8 hrs/day or 4 days/wk 10 hrs/dayLocation: Duluth, MN; 100% onsite Pay: $55-$85/hr. (includes $15/hr. per diem) Duties and Responsibilities: Must be proficient programming CMMs (e.g., PolyWorks, PC-DMIS) Perform QA Metrology tasks including interpreting drawings, procedures, and specifications. Measure tooling, parts, and assemblies using CMM equipment or other methods. Maintain inspection records, report non-conformances, and collaborate with management and engineering teams. Operate and program CMMs, vision systems, and inspection software (e.g., PolyWorks, PC-DMIS). Mentor other inspectors and assist with programming and operating metrology equipment. Support continuous improvement efforts to enhance product quality and manufacturing processes. Analyze finished components to determine acceptance based on specifications. Report defects and collaborate on corrective actions. Perform receiving inspection as needed and other duties assigned. Qualifications: GED/HS Diploma required; A&P License or AAS in Quality Assurance preferred. ASNT, ASQ Certified Quality Inspector (CQI), or similar certifications a plus. 5+ years’ experience in aerospace quality assurance or metrology preferred Familiarity with aerospace standards (AS9100, NADCAP, FAA). Skilled in reading engineering drawings and using metrology tools (micrometers, calipers, CMMs). Knowledge of quality management systems (QMS) and inspection software. Strong attention to detail, problem-solving, and communication skills. Proficient in Microsoft Office, CAD (Creo preferred), and ERP/MES systems. Powered by JazzHR

Posted 30+ days ago

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Sletten CompaniesDeer Lodge, MT
Sletten Construction is seeking a motivated and detail-oriented Safety & QA/QC professional to join ourteam. This position plays a key role in promoting a strong safety culture and ensuring that constructionwork meets or exceeds Sletten’s quality standards, project specifications, and regulatory requirements.The ideal candidate will have experience in construction safety management, quality control processes,and field coordination. Duties and Responsibilities Support and enforce Sletten’s safety program, policies, and procedures on project sites. Conduct site safety inspections, audits, and job hazard analyses (JHAs). Lead safety orientations, training sessions, and toolbox talks with crews and subcontractors. Investigate incidents, near misses, and nonconformance issues; develop corrective actions. Collaborate with project teams to ensure compliance with specifications, codes, and client requirements. Perform inspections and testing in accordance with project QA/QC plans and documentation requirements. Maintain accurate safety and quality records, reports, and inspection logs. Assist project management and superintendents in implementing continuous improvement initiatives. Interface with clients, subcontractors, and regulatory agencies to uphold project safety and quality standards. Daily photos/logs along with manpower tracking. Qualifications Minimum 3–5 years of experience in construction safety, quality assurance, or related roles. OSHA 30-hour Construction Certification (required) CPR/First Aid certification (preferred). Knowledge of construction processes, standards, and inspection techniques. Strong communication, documentation, and leadership skills. Experience with Microsoft Office Suite; familiarity with Procore or similar project management software preferred. Ability to travel to project sites and work in a field environment. Additional Information Initially the position will be based on our Deer Lodge Prison project. Must be able to pass a drug and alcohol test as well as a background check. Position requires the ability to sit, stand, and walk on uneven surfaces. Environment includes both office settings and outside working environment. Powered by JazzHR

Posted 30+ days ago

Wilcox Industries logo
Wilcox IndustriesNewington, NH
Wilcox Industries is looking for passion people who are excited to enable warfighters with leading edge tactical solutions. We currently have an opening for a full-time Quality Assurance Engineer (QE). This is an on-site position. This position is responsible for guiding efforts to identify and manage risks that could adversely affect plant or manufacturing business operations. This broad primary role includes loss elimination, risk management, and life cycle management. Roles and Responsibilities Support the Quality Management Systems. Formulates or helps to formulate Quality Assurance policies and procedures. Perform internal audits, generate audit reports, and communicate results. Designs and evaluates quality assurance processes, sampling systems, procedures, and statistical techniques. Works with Engineering on new products development to establish standards, testing and acceptance criteria. Designs or specifies inspection and testing mechanisms and equipment; analyzes production and service limitations and standards. Conducts training on quality assurance concepts, and tools. Evaluates, recommends, and facilitates lean activities for process improvement. Collects, organizes, monitors, and distributes information related to quality and process improvement functions, including but not limited to compliance to and documentation of quality management standards. Generates and analyze reports; distributes those reports to various users in the organization, customers and/or suppliers. Perform other duties as necessary when directed to do so to support business needs. Qualifications and Requirements Bachelor’s Degree in Science or related work experience plus 2+ years’ experience in quality, production management, engineering, or operations or a combination of education and experience. Background in Defense Industry a plus. Regular on-site attendance is a necessary function of this position. Ability to develop and manage good working relationships with internal departments (production, sales, logistics, accounting), contractors, suppliers inspectors and customers. Experience with ISO 9100: 2015 a plus Strong written and verbal communication skills. High attention to detail and excellent time management skills. Ability to identify issues and provide recommendations. Ability to work independently and as part of a team. Meet daily, weekly and monthly deadlines. Compensation offered may vary depending upon job-related knowledge, skills, and experience. Wilcox provides equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities LINKED Powered by JazzHR

Posted 30+ days ago

JonnyPops logo
JonnyPopsElk River, MN

$18+ / hour

Who We Are At JonnyPops, our team is empowered to make an impact at work every day from producing high-quality, innovative frozen novelties to spreading kindness one pop at a time. We look for bright and ambitious individuals who seek out challenges, thrive in fast-paced and high-growth environments, align with our core values, and get fulfilment from seeing their work transform the world around them. Based in Elk River, MN, JonnyPops develops, manufactures, distributes, and markets frozen novelties. Retailers from coast to coast including Target, Costco, Publix, Kroger, Cub, along with thousands of regional and local grocers make JonnyPops part of their assortment. Growing from a dorm room start-up in 2012, JonnyPop’s mission is to make "A Better Pop for a Better World!" JonnyPops leads the frozen novelties space in innovation and uses simple ingredients with no artificial dyes. Every pop stick includes a kind deed, spreading kindness every day. Joining JonnyPops is an exciting opportunity to be part of high-growth brand and have a direct impact on the company’s success. Join our team and help us make “A Better Pop, for a Better World!” Job Summary FSQA Intern will gain valuable work experience at a high-growth frozen novelty company that will set them up for success in a future role in Food Safety and Quality Assurance. The FSQA Intern will primarily focus on project-related tasks targeted at improving the overall food safety culture and mitigating food safety-related and quality-related risk within production. Food Safety Responsibilities Understand the principles of Food Safety and Quality as it relates to food manufacturing Become immersed in the food manufacturing environment with a lens of curiosity and drive to identify areas needing approvement and participate in identifying appropriate solutions Assist Food Safety and Quality Team in streamlining daily tasks as needed Utilize the expertise within the FSQA team to gain deeper understanding of application of Food Safety Principles and build relationships to assist in project work completion Own and drive assigned projects – projects designed to be completed during internship Physical Demands and Work Environment Physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, sit, walk, use hands to finger, handle, or feel objects, tools or controls; talk and hear, and reach with hands or arms. The employee is frequently required to climb or balance, and stoop, kneel, crouch, or crawl. The employee occasionally lifts and/or moves up to 30 lbs. Works comfortably in a variable temperature environment. While performing the duties of this job, the employee regularly works on a manufacturing plant floor. Minimum Qualifications Rising Senior/Graduating in 2026 or MS student Preferred Majors: Industrial and Systems Engineering, Chemical Engineering, Food Science Previous experience with hazard analysis and risk assessment preferred Coursework and experience in statistical analysis and process-capability studies preferred Ability to sit and/or stand for extended periods of time Reliable transportation required! Ability to travel to Elk River, MN (where our facility is located) Foundational knowledge in food safety and food hygiene preferred Foundational knowledge in types of hazards in food (biological, chemical, and physical) preferred Experience with Hazard Analysis Critical Control Point (HACCP) concepts preferred Attention to detail Ability to learn quickly and follow instructions, but also work independently Additional Requirements Naturally curious, with an appreciation for ambiguity and the ability to embrace the “test and learn” mentality in pursuit of continuous improvement. Alignment to our mission to spread kindness – JonnyPops is a kindness-based company Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Pay Range: $18/hr TIME FRAME: - NEED to be able to work January through April JonnyPops offers a competitive benefits package which includes the following: Medical/Health Insurance Dental Insurance Vision Insurance HSA FSA DCFSA Life & AD&D Insurance Short & Long Term Disability FTO/PTO EAP Programs Paid Holidays Employee Referral Program Sick & Safe Leave 401k Company Sponsored Meal Plan * Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions. Powered by JazzHR

Posted 3 weeks ago

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Hays Electrical ServicesHouston, TX
Position Overview The Director of Quality Assurance & Quality Control (QA/QC) provides corporate leadership, strategic direction, and technical governance overall quality management activities across Hays Electrical Services’ construction, prefabrication, and service portfolios. This includes mission-critical data-center developments, large-scale electrical infrastructure, and commercial installations. This position leads the company’s QA/QC function, developing and enforcing companywide quality standards, inspection protocols, and commissioning readiness procedures to ensure full compliance with project specifications, codes, and client expectations. The Director establishes the framework, staffing model, and accountability mechanisms that ensure quality is built into every phase of work execution. Operating within the Operational Assurance Division, this role partners closely with the Directors of EHS and Commissioning & Energy Control to deliver an integrated governance model for safety, quality, and energy control. The Director of QA/QC serves as the company’s primary authority for workmanship, specification adherence, and inspection integrity, ensuring consistent standards across all operating regions. Key Responsibilities ● Provide corporate leadership and direction to the QA/QC organization, ensuring consistent quality governance across all projects. ● Develop and implement the Corporate Quality Management System (CQMS), establishing procedures, standards, and controls aligned with NEC, NEMA, NFPA, and mission-critical client specifications. ● Oversee the development and maintenance of companywide QA/QC policies, procedures, templates, and inspection tools to standardize execution. ● Lead the recruitment, selection, and development of project-level QA/QC Managers and Inspectors, ensuring adequate coverage, technical competence, and alignment with corporate expectations. ● Establish performance goals, review metrics, and provide coaching and support to QA/QC teams deployed across the portfolio. ● Serve as the senior escalation point for project quality issues, coordinating resolution with project leadership, corporate management, and client representatives as required. ● Define the overall QA/QC framework governing prefabrication, field installation, testing, and commissioning readiness. ● Develop and maintain standardized Inspection & Test Plans (ITPs), Non-Conformance & Corrective Action procedures (NCR/CAR), and Turnover Documentation Protocols. ● Ensure QA/QC requirements are fully integrated into project planning, procurement, and construction sequencing processes. ● Drive consistency between design specifications, installation standards, and inspection deliverables across all projects. ● Collaborate with the Director of Commissioning & Energy Control to align inspection milestones with system turnover and energization readiness. ● Coordinate with the Director of EHS to embed quality controls that reinforce safe work practices and regulatory compliance. ● Maintain governance of quality records and documentation systems to ensure traceability, accuracy, and audit readiness. ● Provide corporate governance of QA/QC performance across all projects through structured reviews, performance metrics, and reporting. ● Oversee the execution quality of project-level QA/QC programs, ensuring compliance with the Corporate Quality Management System and client specifications. ● Establish companywide quality performance indicators, including rework rates, NCR/CAR closure trends, client audit findings, and commissioning acceptance metrics. ● Lead corporate reviews of significant quality events, root-cause analyses, and corrective-action tracking to closure. ● Ensure lessons learned and systemic improvements are formally captured, communicated, and embedded into future projects. ● Develop and maintain standardized governance tools and dashboards to provide executive visibility into quality performance trends across the portfolio. ● Collaborate with Construction, Prefabrication, and Commissioning leadership to ensure alignment between production, safety, and quality objectives. ● Participate in design and constructability reviews to ensure quality standards are embedded early in the project lifecycle. ● Support Business Development and Preconstruction teams by defining QA/QC deliverables, resource needs, and quality commitments in proposals. ● Represent Hays Electrical Services during client quality audits, witness testing, and executive-level performance reviews. ● Maintain a visible leadership presence through periodic project visits to reinforce quality expectations, engage with QA/QC teams, and assess program effectiveness. ● Facilitate two-way communication between field QA/QC personnel and corporate leadership to ensure emerging quality issues and improvement opportunities are captured and addressed. ● Lead cross-project coordination meetings with QA/QC Managers and Inspectors to align lessons learned, best practices, and upcoming readiness milestones. ● Provide strategic feedback to project leadership teams to strengthen compliance, documentation integrity, and overall delivery quality. ● Promote a culture of professionalism, accountability, and continuous improvement across all QA/QC functions through communication, recognition, and consistent leadership visibility. ● Evaluate the effectiveness of QA/QC programs and drive continuous improvement in processes, documentation, and field execution. ● Develop and maintain a corporate quality dashboard summarizing key metrics and trends for executive review. ● Identify training needs and collaborate with Learning & Development to build technical training programs for field leadership, foremen, and QA/QC personnel. ● Benchmark company performance against industry best practices and client frameworks to maintain a position of technical leadership within the mission-critical market. Qualifications Bachelor’s degree preferred in Electrical Engineering, Construction Management, Engineering Technology, or a related technical field. Equivalent industry experiences demonstrate advanced knowledge of electrical construction methods, QA/QC governance, and mission-critical project delivery will be considered in lieu of formal education. Minimum of 10–15 years of progressively responsible experience in electrical construction, with at least 5 years in a QA/QC leadership or corporate-level quality management capacity. Strong understanding of NEC, NEMA, NFPA, ANSI/NETA ATS, and other electrical construction standards applicable to data centers and large-scale commercial projects. Proven ability to develop, implement, and sustain Corporate Quality Management Systems (CQMS) and project-level inspection programs. Certifications: o ASQ Certified Quality Engineer (CQE) or Certified Quality Manager (CQM/OE) o ISO 9001:2015 Lead Auditor o Six Sigma Green or Black Belt o CQM-C (U.S. Army Corps of Engineers) Join a company that’s building more than just electrical systems—join a team committed to excellence and innovation. If you meet the qualifications outlined above and are ready to contribute your skills to the team at Hays Electrical Services, we encourage you to apply. Join us in providing exceptional service for our clients and supporting our company's operations. Apply now! Powered by JazzHR

Posted 2 weeks ago

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ElucidBoston, MA
We are a rapidly growing, Boston-based medical technology company using AI to enable clinicians to make informed decisions on cardiovascular care - leading to better patient outcomes, improved quality of care, and reduced healthcare costs. Come work at Elucid and be part of delivering on our mission to prevent heart attacks and strokes!As a Principal Clinical Quality Assurance Specialist, you’ll play a pivotal role in ensuring our cardiovascular imaging software is developed with the highest standards of safety, reliability, and clinical precision. You’ll lead high-impact cross-functional initiatives, shape testing strategies, and guide other CQA members in upholding excellence, compliance, and innovation at every step. Drawing on your expertise in medical imaging and software testing, you’ll help bring groundbreaking cardiovascular imaging software to life, advancing care for clinicians and their patients. If you’re driven by quality, collaboration, and the chance to pioneer the future of cardiovascular diagnostics, we want you on our team! The ideal candidate will have: 6+ years experience in clinical software quality assurance or medical device testing, with proven success in developing and executing large-scale test strategies and driving process improvements within a regulated industry. Demonstrated ability to lead cross-functional teams, manage multiple complex projects, and make risk-based decisions to ensure high-quality outcomes in a fast-paced startup environment. Strong mentoring and leadership skills, with a track record of supporting professional development and technical growth of team members. Excellent communication, collaboration, and decision-making skills, capable of influencing stakeholders across departments and organizational levels. Familiarity with medical imaging (CTA), AI-enabled clinical software, or cardiovascular diagnostics is strongly preferred. Solid understanding of regulatory standards (e.g., FDA, ISO 13485, IEC 62304) and their application to clinical software testing and quality processes. Advanced degree or equivalent work experience in Biomedical Engineering, Computer Science, Bioengineering, Radiology Technology, or a closely related technical field. Work Location: This is a role based out of our office in Boston, MA. Our team is hybrid and has a preference for local candidates or those located in eastern time zones in the continental U.S. ---------------------------------------------------- At Elucid, we believe the best work happens in a flexible hybrid environment. Boston-area employees are encouraged to work from the office on Mondays and Wednesdays, with the option to come in additional days if they prefer. Fully remote employees outside the Boston area come in as needed. We are an equal opportunity employer and value diversity at Elucid. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. We understand that self-doubt can sometimes prevent great candidates from applying. If you believe you can make an impact at Elucid, even if you don’t meet every qualification, we encourage you to apply! Powered by JazzHR

Posted 30+ days ago

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Flowplay, LLCSeattle, WA

$105,000 - $130,000 / year

Who We Are FlowPlay is a leading developer of online virtual worlds and casual free-to-play games. Our flagship titles—Vegas World, Seven Seas Casino, and Casino World (and formerly, Our World)—engage millions of players around the globe. We've also got exciting new games on the horizon, including ventures into real money gaming (iGaming), that are driving transformative changes in how we entertain and engage our players. As a privately held, Seattle-based company, we pride ourselves on combining creativity, technology, and community to deliver experiences that entertain and connect people. At FlowPlay, our culture is authentic, collaborative, entrepreneurial, and people-first. We are a tight-knit team that values innovation, inclusion, and a healthy work-life balance. Role Overview We are seeking a strategic and experienced QA Compliance Manager in iGaming , to lead the quality assurance function for our new iGaming platform. This role is open to remote candidates in the US, or can be based in our Seattle office for local candidates. The QA Compliance Manager ensures that iGaming products meet stringent quality, regulatory, and standards across multiple jurisdictions. This role balances technical quality assurance, compliance auditing, and regulatory adherence to protect platform integrity and player trust. Key Responsibilities Strategic Leadership Define and implement a comprehensive QA strategy aligned with product, engineering, and compliance goals. Own the quality roadmap for platform releases, integrations, and jurisdictional launches. Guild and lead existing cross-functional QA teams across manual, automation, and compliance testing domains. Compliance & Regulatory Testing Oversee all testing related to regulatory requirements. Ensure platform features meet jurisdictional standards for feature such as player account management, ledger records, round recall, reporting, AML/KYC, and geolocation. Collaborate with legal, product, and external labs to ensure audit readiness and certification success. Documentation and Standardization Define and track KPIs: defect leakage, test coverage, compliance pass rate, release readiness. Maintain QA manuals, SOPs, policy documents, and test cases Ensure documentation aids regulatory compliance and audit readiness Report on QA performance to executive leadership and regulatory bodies. Establish SOPs and documentation standards for QA and compliance workflows. Required Qualifications Bachelor's degree in Computer Science, Engineering, Finance, or related field. 8+ years QA experience with a focus on compliance experience; iGaming, fintech, or regulated environment preferred. Hands‑on with QA tools/methodologies, strong auditing skills. Solid knowledge of iGaming regulations and AML/KYC practices. Excellent communicator, problem‑solver, and team player. Deep understanding of iGaming platforms, including casino, sportsbook, and payment systems. Proven experience with regulatory testing and certification processes. Strong technical background in test automation, CI/CD, and QA tooling. Excellent leadership, communication, and stakeholder management skills. Join the FlowPlay team! At FlowPlay, we pride ourselves on being a company that we all love working for. We have been regularly featured among the 20 best places to work in Seattle (according to Seattle Business Magazine), and our average tenure in the company is almost 8 years. Despite delivering large and successful games with global reach, we have a small team culture where each colleague's impact can be felt. In surveys, our employees report high satisfaction rates, and say that they enjoy getting to know and work with each other and value working on games that bring people joy. We offer: Fully-paid medical (PPO), dental, and vision plans Accrued PTO and 12 holidays annually, PTO increases with tenure A 401k plan with 4% company matching Long-term disability Life insurance FSA plan for Medical and Dependent Care For in-office staff, we offer: A hybrid work culture with two in-office days per week (Monday / Wednesday) Catered meals A fully stocked pantry of snacks and drinks Fun social gatherings Compensation includes a base salary of $105-130,000 + bonus + equity.

Posted 30+ days ago

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AngelOffice: Provo, UT
Who We Are Angel is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects-- The Sound of Freedom and Dry Bar Comedy --have earned billions of views around the world. Learn more at Angel.com We’re looking for passionate team members who want to build world-class products that will reshape media over the coming decades. Learn more about: Our North Star Company Strategy Team Principles Join us and be part of stories that amplify light. We are seeking a hands-on Lead to continue to develop our customer support team, with a primary focus on Training and Quality Assurance (QA). This role is ideal for someone who enjoys coaching, developing processes/documentation and ensuring high-quality support delivery. The Training and Quality Assurance Lead will work closely with frontline agents and management to optimize performance, maintain consistent service standards, and create effective training programs — including building training in Connecteam to help new team members onboard efficiently and reduce management load. This position will report to and work directly with the frontend manager. Key Responsibilities 1. Training & DevelopmentDesign, implement, and maintain training programs in Connecteam , ensuring new team members learn systems, processes, and best practices efficiently. Facilitate onboarding sessions for new hires, ensuring a smooth transition into the support team. Identify knowledge gaps and provide ongoing coaching to support existing team members. Collaborate with management to update training materials, SOPs, and workflows. Evaluate training effectiveness and iterate to improve comprehension, adoption, and efficiency. Support cross-training initiatives to ensure team members are proficient across multiple channels and systems. Indicators of Success – Training New hires reach proficiency faster and require less hands-on management support. Connecteam training modules are clear, complete, and actively used by the team. Knowledge gaps are reduced, with fewer repeated errors or escalations. Positive feedback from trainees on clarity, usability, and relevance of training materials. Quality Assurance (QA) & Process Improvement Monitor and review tickets and chats to ensure compliance with SOPs, tone, and quality standards. Provide constructive feedback and coaching to agents based on QA findings. Identify trends in support interactions and recommend process improvements. Partner with management to maintain and improve consistency across messaging, macros, and support workflows. Assist in implementing KPIs and performance metrics to monitor quality and operational efficiency. Collaborate with Strategic Lead or Operations Specialist on initiatives that improve QA processes or support systems. Indicators of Success – QA Consistent, high-quality customer interactions across all channels. Reduced ticket reopens, escalations, and customer complaints due to improved adherence to standards. Measurable improvements in QA scores and process compliance over time. Recommendations for workflow or system improvements are implemented successfully and improve team efficiency. Qualifications 3+ years of experience in customer support, with at least 1–2 years in a leadership, coaching, or training role. Strong communication, coaching, and mentoring skills. Experience with training platforms (experience with Connecteam preferred). Knowledge of support ticketing systems (Zendesk preferred). Strong analytical skills to assess QA data and identify actionable insights. Ability to manage multiple priorities while supporting a distributed or high-volume team. Success in this Role Customer support interactions meet or exceed quality standards consistently. Training programs in Connecteam reduce management load and improve onboarding efficiency. Continuous improvement in QA metrics and support workflows, resulting in higher customer satisfaction and team performance. Positive team feedback on coaching, support, and development initiatives. Adaptability & Growth As our team and business continue to grow, this role may evolve to meet new needs. Responsibilities may shift, expand, or specialize further depending on company priorities, new tools, and organizational direction. Flexibility, curiosity, and a proactive mindset will be key to long-term success in this position. Commensurate with experience and scope of responsibility. Perks at Angel: - Competitive compensation - 100% company-paid medical, dental, and vision premiums for employees and dependents - Short, and Long Term Disability Insurance and Basic Life Insurance paid for employee, with option of additional AD&D insurance - Generous Paid Time Off - Health Spending Account (HSA) - 401(k) investment opportunity with employer match - Paid parental leave - Identity Theft Insurance - Pet Insurance Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice. Angel is an Equal Opportunity Employer: At Angel, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.

Posted 30+ days ago

Token Metrics logo
Token MetricsAthens, GA
Token Metrics is looking for an experienced Senior QA Engineer to oversee our Quality Assurance team. You will be required to oversee all aspects of software and product testing within the company. This may include developing test strategies, drawing up test documents, identifying faults, and reviewing QA reports. A Senior QA Engineer should have extensive experience in analytics, problem-solving skills, and project management skills. A top-notch Senior QA Engineer ensures the smooth running of the QA department and ultimately customer satisfaction. Responsibilities Meeting with the software/product designers to determine quality assurance parameters. Leading the QA team in designing QA test procedures and frameworks. Overseeing the drafting of testing documents. Implementing testing procedures and overseeing the QA process. Troubleshooting quality issues and modifying test procedures. Conducting analysis checks on product specifications. Reviewing Quality Assurance reports and highlighting problem areas. Ensuring the successful deployment of products into the market. Responding to requests from the design team and management. Requirements Bachelor’s degree in Computer Science, Software Engineering or relevant field. Previous experience as a QA Engineer. Advanced programming skills including automation systems and databases. Detailed knowledge of application functions, bug fixing, and testing protocols. Good written and verbal communication skills. Managerial experience preferred. Excellent analytical skills. Advanced written and verbal communication skills. Critical thinker and detail-oriented. About Token Metrics Token Metrics helps crypto investors build profitable portfolios using artificial intelligence-based crypto indices, rankings, and price predictions. Token Metrics has a diverse set of customers, from retail investors and traders to crypto fund managers, in more than 50 countries.

Posted 30+ days ago

Token Metrics logo
Token MetricsAustin, TX
Token Metrics is looking for an experienced Senior QA Engineer Intern to work with our Quality Assurance team. You will be required to oversee all aspects of software and product testing within the company. This may include developing test strategies, drawing up test documents, identifying faults, and reviewing QA reports. A Senior QA Engineer should have extensive experience in analytics, problem-solving skills, and project management skills. A top-notch Senior QA Engineer ensures the smooth running of the QA department and ultimately customer satisfaction. It is unpaid internship. Responsibilities Meeting with the software/product designers to determine quality assurance parameters. Leading the QA team in designing QA test procedures and frameworks. Overseeing the drafting of testing documents. Implementing testing procedures and overseeing the QA process. Troubleshooting quality issues and modifying test procedures. Conducting analysis checks on product specifications. Reviewing Quality Assurance reports and highlighting problem areas. Ensuring the successful deployment of products into the market. Responding to requests from the design team and management. Requirements Bachelor’s degree in Computer Science, Software Engineering or relevant field. Previous experience as a QA Engineer. Advanced programming skills including automation systems and databases. Detailed knowledge of application functions, bug fixing, and testing protocols. Good written and verbal communication skills. Managerial experience preferred. Excellent analytical skills. Advanced written and verbal communication skills. Critical thinker and detail-oriented. About Token Metrics Token Metrics helps crypto investors build profitable portfolios using artificial intelligence-based crypto indices, rankings, and price predictions. Token Metrics has a diverse set of customers, from retail investors and traders to crypto fund managers, in more than 50 countries.

Posted 30+ days ago

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Triad Electronic TechnologiesPhoenix, AZ
The focus of this position is Quality Assurance, specific to inspection. Inspect finished or in-process electronic assemblies, to include printed circuit boards, cables, wires, components in addition to treatments such as conformal coating, bonding, masking.   Assist Supervisor in daily work assignments and prioritization, act as supervisor back-up Using familiarity with IPC-A-610 REV H, inspect in-process and finished articles Use naked eye, microscope and X RAY to perform 1st Article and final inspections Applying IPC 610 REV H guidelines and customer requirements, determine true defects that impact form/fit/function or customer described requirements Route defects for rework; re-inspect Communicate trends/areas of concern to Quality Supervisor Execute AOI inspections as needed Complete inspection documentation as required Required Skills/Experience/Education: Computer literacy Must read/write English IPC-A-610 knowledge; must be able to demonstrate past certification or on the job training to equate.  Must have performed PCBA inspection in the last 2 years. A combination of these skills may be combined with experience and/or education to meet the required skills for this position.  On the job training occurring at Triad based on aptitude and competency shown may also be applied towards required skills.  A QA inspection test may occur at the time of the interview.

Posted 30+ days ago

ResultStack logo
ResultStackDallas, TX
Location: Dallas, TX (On-Site) Job Type: Contract-to-Hire (3–6 months, with potential to convert) About the Role We're looking for a hands-on Software QA Analyst to help test and validate point-of-sale (POS) systems for a large-scale retail technology transformation. This is an on-site role in Dallas, where you'll join a fast-moving team modernizing legacy POS systems. If you're passionate about software quality and thrive in a retail tech environment, we want to talk to you. What You'll Be Doing Execute functional, integration, and regression testing for POS and retail software systems Collaborate closely with developers, QA leads, and product stakeholders to validate software releases Log, track, and prioritize bugs using test management and tracking tools Support testing for hardware integrations (payment terminals, scanners, receipt printers, etc.) Participate in test plan creation and documentation updates for ongoing releases ✅ What We're Looking For 2–3 years of experience in QA or software testing (manual or automated) Experience testing POS systems or retail technology (especially NCR, StorePoint, Radiant, etc.) Strong attention to detail with a methodical and process-driven mindset Comfortable working in an on-site, fast-paced environment Bonus: Familiarity with Delphi or legacy retail languages Why This Role? Make an immediate impact on a high-visibility project Collaborate with a tight-knit, skilled team focused on modernizing retail systems Potential path to full-time employment if it's a good fit ResultStack is a product engineering firm that partners with tech-forward companies to build custom software solutions. This is an exciting opportunity to contribute to one of our flagship client engagements in the retail sector.

Posted 30+ days ago

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Rapta, IncTigard, OR

$17+ / hour

Rapta is revolutionizing American manufacturing with our AI-powered vision systems. Our cutting-edge software platform helps expand manufacturing capacity 30% by reducing errors 90%+ and automating quality control and inspection processes. We're looking for a talented student to join our mission and gain real-world experience in software testing and AI technology. Position Overview We're seeking freshman or sophomore students enrolled in Computer Science, Software Engineering, or related technical programs for a flexible, part-time QA Testing position at our Tigard office. This is an excellent opportunity to gain hands-on experience while working directly with our engineering team and CTO. Salary: $16.5/hr What You'll Do Run software acceptance testing process Help develop and execute test scripts and test automation Assist with DevOps tasks as required Contribute to building test infrastructure Work alongside experienced engineers in a collaborative environment What We're Looking For Currently enrolled freshman or sophomore student in Computer Science, Software Engineering, or related technical field Ability to work 16 hours per week (flexible schedule around classes) Basic understanding of programming concepts Interest in quality assurance and software testing Strong attention to detail Excellent communication skills Eagerness to learn and grow Nice to Have Some experience with Python Familiarity with Linux Previous coursework in software development or testing Why Join Us? Gain real-world experience with cutting-edge AI technology Flexible hours that work around your class schedule Mentorship from experienced software engineers Opportunity to work on meaningful projects that impact American manufacturing Location Requirements Must be able to work on-site at our Tigard office Local Portland area students only Equal Opportunity Rapta is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Posted 30+ days ago

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Craft & Technical SolutionsSan Diego, CA

$24+ / hour

Craft and Technical Solutions  is an established Marine and Industrial Staffing Company with offices all over the country. We partner with businesses as well as jobseekers to place individuals into positions efficiently. We are currently in need of  QA/QC Inspectors  to join our team in  San Diego, CA! Pay Rate: $24/hour Job Details: Perform basic inspection of shipbuilding and ship repair work in accordance with established policies to ensure compliance with technical requirements Performs other Quality Assurance tasks as assigned by supervisor/manager Ensure correct materials and proper fabrication and installation procedures are utilized during production processes Evaluate results from tests and inspections to determine acceptability with assistance as needed Basic understanding and ability to research technical documents including engineering drawings, specifications, standards, test procedures, work instructions, NAVSEA Standard Items, and contract requirements Basic understanding of the usage of calibrated equipment and ability to validate calibration of equipment, gauges, and tools used in production and inspection in accordance with established policies Basic ability to recognize and document nonconformance’s per company policy Basic understanding of root cause analysis, corrective action, and preventative action practices Ability to learn and perform process audits and surveillances Drafts, reviews, and/or submits QA reports and technical documents Actively participates in implementing and monitoring continuous improvement initiatives to improve safety, improve quality, reduce cycle time, and reduce costs Brings complex issues to the attention of Supervision Requirements High School education or equivalent; Additional technical education or college education a plus Zero to four (0 – 4) years of Quality Assurance or related experience Knowledge of shipbuilding and repair operations a plus Ability to develop technical knowledge of ship construction and repair processes including welding, structural, machinery, electrical piping, ventilation, flushing and develop familiarity with various measuring instruments related to inspections. Computer literate; knowledge of Microsoft Word, Excel, Outlook, PowerPoint, and IFS Quality Modules a plus Good written and verbal communication skills, integrity, presentation skills, problem solving skills Positive attitude and determination to help others required Able to learn to read and understand blueprints, standard/specifications, regulatory body requirements, and ship specifications Must be a team player Benefits CTS, LLC offers a comprehensive benefit packet to eligible employees. Eligible employees may enroll in: Health Dental Vision Voluntary Life/Voluntary AD&D Short-Term Disability Long-Term Disability Hospital Indemnity Accident Critical Illness 401k Safety and responsible work practices are of paramount importance at CTS and are woven into the fabric of everything we do. We are committed to employee safety & development, the protection of the environment and the communities where we operate. We are ready to be a partner in your career success! Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Craft and Technical Solutions, LLC has a consistent policy that requires an online application to be completed before we can further consider you as an applicant for this position. CTS is an EOE AA M/F/Vet/Disability

Posted 30+ days ago

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QA Automation Engineer (onsite)

Lumifi CyberScottsdale, AZ

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Job Description

QA Automation Engineer Full-Time, ExemptLocation: Scottsdale, AZ Salary: Competitive salary + OptionsLumifi is seeking an experienced Quality Assurance Automation Engineer to join our organization and establish our foundational QA Team. This is a unique opportunity to build our quality assurance function from the ground up, setting the standards and tone for future QA operations. The successful candidate will design, build, and maintain automated testing solutions across our entire technology stack, ensuring tests are reliable, fast, integrated into CI/CD pipelines, and continuously evolved alongside our codebase. This role partners closely with developers on test strategy and code reviews while collaborating with Product and Development leadership to establish quality gates that enable faster, safer product delivery.

Primary Responsibilities

  • Establish QA Foundation: Build Lumifi's QA Team from the ground up, setting strategic vision, operational framework, and quality processes that will serve as the foundation for future team growth and scaling
  • Design & Execute Test Strategy: Create comprehensive test plans and design, build, and maintain automated test suites across the full stack (API, UI, Integration, End-to-End) with deep product knowledge for independent feature validation
  • Integrate Quality into Development Lifecycle: Partner with Development, DevOps, and Product teams to establish quality gates, integrate automated tests into pipelines, and ensure testability is factored early into acceptance criteria and requirements
  • Build Test Infrastructure: Create and manage test data, mocks, and test environments while ensuring reproducible runs locally and in CI/CD pipelines; integrate tests into monitoring, alerting, and collaboration tooling as required.
  • Drive Quality Culture & Standards: Document test conventions and tooling standards, mentor others on testability and automation best practices, and set the tone for quality culture across the organization.
  • Maintain & Evolve Testing Systems: Continuously maintain and evolve automated test suites with ongoing platform changes, pruning and improving with each release, while tracking and documenting product defects and verification of fixes.
  • Scale QA Operations: Create the roadmap for scaling the QA function, including future hiring needs, team structure, and process optimization to support organizational growth

Education & Experience

  • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or comparable field of study, and/or 5+ years equivalent work experience
  • Minimum 5+ years of software quality assurance and automation engineering experience
  • Demonstrated experience establishing or significantly contributing to QA programs and processes
  • 5+ years of experience writing and executing both manual and automated test cases
  • 5+ years of experience establishing and maintaining automated testing frameworks
  • Experience leading QA initiatives and mentoring development teams on quality practices

Technical Skills

  • Hands-on coding experience in automation frameworks
  • Proficiency in programming languages commonly used for test automation
  • Experience with API testing tools and methodologies
  • Deep understanding of various software testing techniques and methodologies
  • Experience leading test efforts across multiple web browsers and operating systems
  • Experience writing, executing, and monitoring test suites utilizing various technologies

Professional Skills

  • Clear communicator with excellent written and verbal communication skills
  • Strong problem-solving and analytical thinking abilities
  • Proven ability to drive deadlines and consistently produce high-quality deliverables
  • Experience mentoring team members and promoting testing best practices
  • Strong organizational and program management skills for establishing new initiatives
  • Ability to work independently and take ownership of building processes from the ground up
  • Leadership mindset with experience influencing cross-functional teams

Benefits

  • Health Insurance 80% paid by employer
  • Dental Insurance 80% paid by employer
  • Vision Insurance 80% paid by employer
  • Sick, Vacation, and Holiday leave
  • Equity Options offered for all employees!
Lumifi welcomes and encourages diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race color, religion, sex, sexual orientation, gender identity, national origin, or disability.All candidates must be eligible to work in the U.S. for any employer.

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