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PwC logo
PwCLos Angeles, CA
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 5 year(s) Demonstrates extensive knowledge and/or a proven record of success in the following areas: Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance; Develop and maintain training plans for both new and existing team members; Designing and delivering training curricula for new hires and ongoing development for existing team members; Keeping training materials current with process changes, client requirements, and industry/regulatory updates; Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness; Providing coaching and skills development opportunities to build functional expertise across the team; Partnering with leadership to identify training gaps and address them proactively; Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables; Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing); Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions; Partnering with leadership to implement corrective training and process refinements; Leading process improvement and optimization; Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations; Mentoring junior team members; Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions; Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand; Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients; Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model; Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance; Communicating with senior leadership and senior client stakeholders; Delivering "white glove" customer service; Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy; Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role; Leading teams of individuals with a positive attitude; Strong English language reading comprehension and writing skills. Travel Requirements Up to 40% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 weeks ago

Envista logo
EnvistaQuakertown, PA

$44,000 - $65,900 / year

Job Description: DEXIS is looking for individuals who work their best, help others, and commit to helping us improve our customer lives and celebrate the difference in others. Who is DEXIS and why should you join the team? We are the leading manufacturer and distributor of innovative dental imaging equipment, software, and solutions. We offer meaningful work through innovation, diverse opportunities, and career progression. We also offer: Competitive Pay and Bonuses. PTO, Sick Time and Paid Holidays. Tuition Reimbursement Competitive leave policies including but not limited to Sick, Jury Duty, Bereavement, Personal, and Parental Leave Medical, Dental, and Vision Insurance Benefits effective DAY ONE!!!! 401K - with exceptional company match starting DAY ONE!!!! Community involvement opportunities & employee appreciation events. Newly renovated, state of the art, climate-controlled facility. Newly built 1200 sq fitness room. Large outdoor patio area with gazebo. Gourmet coffee, beverages, snacks, and lunches are available in our café. Employee Lounge with pool table, shuffleboard and skeet ball for downtime and employee fun! EVC Charges for Electric/Hybrid cars Where are we? Situated on the southern edge of the Lehigh Valley and easily accessible from northern Philadelphia suburbs and the surrounding areas, the Quakertown facility is our North American hub for the design and manufacturing of leading dental imaging devices and software. The facility has a growing, energetic, and diverse mix of professionals spanning engineering, operations, regulatory and quality backgrounds that work collaboratively in the fast-paced medical device field. A friendly and open atmosphere helps to foster strong personal and professional relationships across the organization. POSITION SUMMARY This position will support the Quality, Regulatory, Operations, and Engineering departments by managing all open complaints, escalating Out of Box failures and suspected Adverse Events/MDR's to the appropriate teams, and providing routine and ad hoc reports in support of reliability improvement projects and other Post Market Surveillance activities. Essential Duties and Responsibilities: Review and evaluate new complaint notifications to ensure that the correct status was assigned, and information is complete and accurate. Coordinate with Technical Support team any changes that may be required because of the evaluation process and/or obtain additional information when needed. Filter notifications to escalate awareness and/or additional actions for Out of Box Failures and suspected Adverse Events/MDR's. Manage complaints to ensure that they are closed within process timeframe. Utilize established business tools (EBS) to continuously improve processes to further streamline and automate complaint data processing. Other duties as assigned. Job Requirements: Minimum Qualifications: High school diploma or equivalent plus 3 years of experience working in a quality assurance, medical device and/or manufacturing setting or associate degree in relevant field such as engineering, science, math or operations. Must have basic computer skills, including proficiency in Microsoft Office software. Preferred Qualifications: ERP and document and data control experience. Strong interpersonal and communication skills, self-organization, and ability to work with minimum supervision. Knowledge of GMP and Quality Systems in a regulated industry (medical device or pharmaceutical area). Ability to follow written documented procedures. Demonstrated ability to communicate effectively, both verbally and in writing. #LI-MM1 IND123 Target Market Salary Range: Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans. $44,000 - $65,900 Operating Company: DEXIS Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Posted 30+ days ago

I logo
INCOG BioPharmaFishers, IN
Job Description Working closely with the QA Supervisor, the QA Specialist- Batch Review will be instrumental in supporting major QA programs. They will also be key in championing and developing the organization's Quality Mindset, and culture of efficiency, attention to detail, and on-time delivery. The QA Specialist- Batch Review will at all times provide support with identifying and closing Operational and Quality gaps. The Quality Assurance Specialist- Batch Review will exemplify excellent interpersonal skills and be capable of developing productive, customer-centric working relationships with colleagues, internal customers, and external partners and clients. The QA Specialist- Batch Review will demonstrate excellent written and oral communication skills with the ability to clearly and concisely articulate complex issues to a range of target audiences. The QA Specialist- Batch Review will thrive in a team environment but will also work autonomously utilizing strong self-management and organizational skills. The QA Specialist- Batch Review will value process owners and subject matter experts and will possess a demonstrated ability in influencing positive outcomes without direct reporting authority. Essential Job Functions: Full lifecycle review and disposition of parenteral manufacturing Batch Records (Formulation, Filling, Inspection, & Packaging) for Media Fills and Drug Product. Provide Client access and support in the review and approval of Batch Records. Provide training to all QA Associates and Specialists on surveillance oversight and on-the-floor Batch Record review requirements. Support Quality Systems with driving timely completion of batch impacting deviations to support on time batch release activities. Create and report batch release metrics to site leadership. Participate in operations investigations for determining root cause and assessing mitigation for Major and Critical deviating events. Support authoring, reviewing and approving of various SOPs & Work Instructions. Support Plant Automation alarm reviews. Advise and approve the builds of Batch Record BOMs and ECOs. Prioritize and coordinate their time in balancing production timelines with product quality assurances. Exercise rapid decision-making in the preliminary evaluation of the scope and impact of deviating events, requirements for product segregation, and the implementation of initial corrective actions or escalate the issue to Manager for resolution. Provide support as needed in a cross-functional capacity on deviation investigative processes using root cause analysis tools, report writing, and mitigation development using risk analysis tools. Utilize various paper and automated systems (eDMS, SCADA, BMS, CMMS, LIMS, lab instrument software, etc.) to ensure data integrity for site policies, procedures, and batch records. Use technical skills and applied statistics to analyze and track deviations and to identify sources of variability and error site processes. Ability to manage multiple projects in a fast-paced environment. Exemplify and take proactive approaches in terms of safety expectations, practice positive intervention, and enforce best practices that align to SOPs, compliance requirements, quality guidelines, and site goals. Special Job Requirements: Bachelor's Degree required or equivalent; degree preferred to be in a related Science (Chemistry, Biology, Biochemistry, Microbiology etc.). 4 years minimum experience working in a GMP environment. 2 years minimum experience working with aseptic processing in cleanroom and/or isolator environments required. Excellent written and verbal communication skills. General computer skills evidenced by hands-on work with computerized Operations equipment (SCADA); and reporting and data analysis software (Word, Excel, Visio, JMP, Minitab, etc.). Additional Preferences: 3 years experience as performer or reviewer in Quality Management Systems, DMS, Deviation/CAPA, and Change Control required. 2 years' experience with assessment and review of Quality Control testing, CoA, and results management preferred. Extensive knowledge of regulations and quality processes involving product disposition. Additional info about INCOG BioPharma Services: At INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business. If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus. INCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. By submitting your resume and details, you are declaring that the information is correct and accurate.

Posted 30+ days ago

Gilead Sciences, Inc. logo
Gilead Sciences, Inc.Foster City, CA

$136,340 - $176,440 / year

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Responsibilities: The responsibilities of the Senior QA Specialist is to maintain commercial product specifications current in all GMP systems, as well as the management of SAP workflow to ensure compliance to product dossiers and enable timely release of products. Lifecycle management of specification include revisions based on feedback from health authorities during post approval changes and submission of a commercial products to additional countries, or from continuous process verification where a change to approved specification is warranted. The Senior QA Specialist needs to manage change control record in GVault pertaining to specification revision, and must be well verse in using the SAP system. Knowledge with specification setting and experience with assisting the response to health authority inquiries related to specifications are beneficial. Specific Education & Experience Requirements: 7+ years of relevant experience in a GMP environment related field and a BS or BA. 5+ years of relevant experience and a MS. Preferred Requirements: Performs a wide variety of activities to ensure compliance with applicable quality objectives and regulatory requirements Participates in writing or suggesting changes to controlled documents (e.g., SOPs, Specifications, Methods, etc.) as needed, to ensure defined quality objectives are met. Maintains programs and processes to ensure high quality products and compliance with current Good Manufacturing Practices (GMPs). May participate in the writing of annual product reviews and the development of training programs regarding all aspects of producing quality products. May assist or lead compliance audits as required. May interface with regulatory agencies as required. Interfaces with internal sites and contract manufacturers to address inquires from health authorities during product submission and post approval changes. Proficient in application of QA principles, concepts, industry practices, and standards. Demonstrates ability to effectively manage multiple projects/priorities. Has proven analytical and conceptual skills. Demonstrates understanding of international quality systems regulations to adopt best in class systems/processes. Demonstrates excellent verbal communication, technical writing and interpersonal skills. Demonstrates working knowledge and good proficiency in Microsoft Office applications. Knowledge of Six Sigma, Define-Measure-Analyze-Improve-Control (DMAIC) methodology, performance measures and quality improvement statistical methods are beneficial. Working knowledge of Risk Management tools (e.g., Hazard Analysis and Critical Control Points (HACCP) and / or Failure Mode Effects Analysis (FMEA)) is beneficial. Knowledge with IND/NDA/BLA submission process is desired. The salary range for this position is: $136,340.00 - $176,440.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.

Posted 3 weeks ago

Everly Health logo
Everly HealthAustin, TX
Everlywell is a digital health company pioneering the next generation of biomarker intelligence-combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights-seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens. Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2024 alone, an estimated 1 in 86 U.S. households received an Everlywell test, solidifying our spot as the #1 at-home testing brand in the country. And we're just getting started. Fueled by AI and built for scale, we're breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized. We're looking for a Senior QA Engineer who thrives in an AI-first engineering culture - one where artificial intelligence is not just a tool, but a force multiplier that enhances speed, creativity, and coverage in quality assurance. In this role, you'll own the development and automation of test cases and test infrastructure, and you'll leverage AI to accelerate and augment every aspect of QA: from generating tests based on product specs to writing and maintaining automated test suites, and surfacing insights from bugs and data anomalies. You'll collaborate closely with engineering, product, and design to ensure a culture of quality is embedded from day one, and your AI-enhanced workflows will set the bar for what a modern QA practice can achieve. What You'll Do: Use AI tools like Cursor to rapidly generate test cases from requirements, user stories, and code diffs. Build and maintain automated end-to-end test suites using frameworks like Cypress, Playwright, or Selenium, with AI assistance to speed up development and catch edge cases. Integrate AI-driven static analysis, code coverage tools, and anomaly detection into CI/CD pipelines. Define and manage test strategies for new product features with a focus on AI-augmented speed and accuracy. Use LLMs and agents to simulate user behavior for broader scenario coverage. Continuously evaluate and implement AI-powered QA platforms to improve regression, smoke, and exploratory testing. Collaborate with engineers on shift-left testing practices, pairing during development to catch issues early. Monitor application performance, errors, and logs using tools like Sentry, DataDog, or equivalent - augmented by AI-powered alerting and triage. Contribute to defining AI-first QA best practices, playbooks, and tooling standards across the team. Who You Are: 4-6+ years of experience in QA engineering, software testing, or quality automation. Strong experience with automated testing frameworks (e.g., Cypress, Playwright, Selenium). Demonstrated usage of AI tools to accelerate or enhance QA processes - such as Cursor, Copilot, Testim, CodiumAI, Diffblue, or custom LLM-based tools. Familiarity with writing, maintaining, and optimizing automated tests for modern web applications (React/Next.js preferred). Deep understanding of CI/CD, test environments, and software deployment practices. Strong analytical and debugging skills - able to quickly identify root causes and work cross-functionally to resolve issues. Proactive communicator who thrives in a collaborative, high-velocity environment. Nice to Have: Experience with AI agents for QA (e.g., auto-test authors, regression explorers, or defect triagers). Familiarity with backend testing, including API-level test automation (Postman, REST Assured, etc). Exposure to healthcare or regulated industries. Knowledge of performance testing tools (e.g., k6, JMeter) or visual regression testing suites. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Lonza, Inc. logo
Lonza, Inc.Portsmouth, NH
Today, Lonza is a global leader in life sciences operating across five continents. While we work to deliver new therapies, we also support our employees in building rewarding careers. Join us and help shape the future of life sciences. The actual location of this job is on site in Portsmouth, NH. As a QA Specialist II - Raw Materials Compliance, you will support the operational compliance of the raw material lifecycle, including receipt, storage, handling, testing, dispensing, and disposition. You will also assist with final product storage and shipping logistics. This role is a developing Subject Matter Expert (SME) in cGMP documentation review and approval for raw materials, working closely with Supply Chain, Quality Control, and Manufacturing teams. What you will get: An agile career and dynamic working culture. An inclusive and ethical workplace. Compensation programs that recognize high performance. Medical, dental, and vision insurance. Our full list of global benefits can be found here: https://www.lonza.com/careers/benefits . What you will do: Perform SAP transactions and other quality functions to support raw material lifecycle. Provide on-the-floor support for raw material requests, including inspection and labeling. Review material documents for disposition to ensure timely release. Review and approve SOPs, work instructions, and validation documents in DMS. Review and approve records in QMS (e.g., investigations, change controls, CAPAs). Collaborate with Supply Chain, Quality Control, and Manufacturing for raw material support. Participate in projects and routine meetings with minimal guidance. What we are looking for: Associate's degree in life sciences required; equivalent experience considered. 0-4 years of experience in Quality Assurance or GMP environments. Knowledge of GMP regulations and raw material compliance preferred. Familiarity with SAP, TrackWise, and Microsoft Office Suite preferred. Strong communication skills and ability to manage changing priorities. Attention to detail and ability to work independently and in teams. Business-fluent English required. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.

Posted 30+ days ago

W logo
Wayne Farms, Inc.Albertville Plant, AL
PRIMARY FUNCTION: Primarily responsible for providing general clerical and system support for the Quality function. Performs all work in compliance with company policies, NCC Animal Welfare Guidelines and local, state and federal policies, laws and regulations. RESPONSIBILITIES AND TASKS: Under minimal supervision, accurately complete and maintain required documentation including reconciliation between inventory management system and hold report Following product release from pre-shipment review (HACCP, microbiological/chemistry, paperwork review and final sign-off), release product in Adage Set up products, download information, print histograms and attach to appropriate paperwork from Datamyte Print specifications and writes spec change request forms; obtain required signatures Maintain, print and distribute required charts and graphs Update QA bulletin board with QA matrix information Complete weekly report on product samples in stock Pack, complete and ship sample requests Responsible for product correlation administration Data entry of sieve analysis, customer requests, customer complaints, statistical analysis, etc. Assist in maintaining and updating QA SOP's and customer specification sheets Maintain product label approvals and perform monthly label audits Distribute SSOP reports Distribute USDA letters Perform all work in compliance with company policies, NCC Animal Welfare Guidelines and local, state and federal policies, laws and regulations. Other duties as assigned EDUCATION AND CERTIFICATIONS: High School Diploma or equivalent 2 years office and/or applicable clerical work EXPERIENCE AND SKILLS: Proficient in Microsoft Office suite and Lotus notes Ability to multi-task and prioritize work efficiently Ability to work unsupervised and self-motivate Strong attention to detail; excellent organization, follow-up and communication (written and verbal) skills Sound work ethic, honesty and moral character SAFETY REQUIREMENTS: Follow departmental and company safety policies and programs Must wear Personal Protective Equipment (PPE) at all times in areas where required PHYSICAL REQUIREMENTS: Frequently lifts up to 20 lbs and occasionally lifts up to 50 lbs. Ability to stand and/or sit for long periods of time. Ability to work in all areas of the plant. Work is performed in an office related and/or manufacturing floor environment. Frequent use of fingers and hands to operate the computer, keyboard, mouse and other office equipment. Frequent walking to other departments in and out of the main building and the plant facility. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 2 weeks ago

PwC logo
PwCGrand Rapids, MI
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 5 year(s) Demonstrates extensive knowledge and/or a proven record of success in the following areas: Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance; Develop and maintain training plans for both new and existing team members; Designing and delivering training curricula for new hires and ongoing development for existing team members; Keeping training materials current with process changes, client requirements, and industry/regulatory updates; Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness; Providing coaching and skills development opportunities to build functional expertise across the team; Partnering with leadership to identify training gaps and address them proactively; Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables; Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing); Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions; Partnering with leadership to implement corrective training and process refinements; Leading process improvement and optimization; Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations; Mentoring junior team members; Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions; Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand; Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients; Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model; Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance; Communicating with senior leadership and senior client stakeholders; Delivering "white glove" customer service; Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy; Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role; Leading teams of individuals with a positive attitude; Strong English language reading comprehension and writing skills. Travel Requirements Up to 40% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 weeks ago

L logo
Legend Biotech CorpRaritan, NJ
Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide. Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma. Legend Biotech is seeking a QA Validation Specialist III as part of the Quality team based in Raritan, NJ. Role Overview The QA Validation Specialist role is an exempt level position with responsibilities for providing quality oversight over the validation and qualification activities for equipment, systems, computer systems, and processes within a cell therapy manufacturing plant to support both clinical and commercial requirements in a sterile GMP environment. This role will also provide oversight of technical, qualification, and validation activities including data or document review and approval as needed. This role will be responsible for reviewing and approving qualification protocols, reports, risk assessments, technical studies, and any associated documentation in support of computer systems validation, equipment, utilities, and facility qualification, process validation, shipping validation, and data integrity. Key Responsibilities Provide quality and compliance oversight for computer systems validation, process validation, equipment, utilities, and facilities qualification, shipping validation, data integrity, and maintenance activities within the site Review and approve qualification/validation documentation (specifications, protocols, reports). Review and approve periodic review documentation for qualified equipment/systems (audit trails, user groups, system administration) Provide expertise and solutions to issues regarding qualification and validation strategies and documentation Provides guidance on industry best practices, and quality requirements for maintaining a compliant state for all site systems. Assist in the development of validation and qualification related policies, procedures, templates, forms. Provides quality oversight on data integrity of systems, instruments, and equipment used at the site. Develops and evaluates quality processes and system standards to ensure compliance with applicable Legend standards, industry standards, and global regulations. Interacts with colleagues in Quality and Technical Services proactively to assess, and guide in the deployment of systems at the CAR-T Raritan Site Review and approve change controls, SOPs, non-conformances, and CAPAs associated with qualification/validation execution and ensure effectiveness of related actions. Perform tasks in a manner consistent with the safety policies, quality systems, and cGMP requirements. Drive continuous improvement Other duties may be assigned, as necessary. Requirements A minimum of 4 years relevant work experience is required. It is preferable that the candidate have experience working in an aseptic manufacturing facility, preferably in quality assurance, manufacturing compliance, clinical quality, or cell therapy. Knowledge of cGMP regulations and FDA/EU guidance related to GMP manufacturing of biopharmaceuticals. Experience in supporting cell-based products is a plus. Strong knowledge of GxP compliance. Experience in cGMP regulatory body audits. Strong interpersonal and written/oral communication skills. Ability to quickly process complex information and make critical decisions with limited information. Ability to work independently and be responsible for a portfolio of ongoing projects. Ability to pay attention to details and follow procedures closely. Ability to identify and assess possible gaps and work collaboratively to address such issues. Must be highly organized and capable of working in a team environment with a positive attitude under minimal supervision. Experience reviewing/auditing GMP documentation. Strong proficiency with using Microsoft Office applications. #Li-BZ1 #Li-Onsite The anticipated base pay range is $93,463-$122,670 USD Benefits We are committed to creating a workplace where employees can thrive - both professionally and personally. To attract and retain top talent in a highly competitive industry, we offer a best-in-class benefits package that supports well-being, financial stability, and long-term career growth. Our offerings are designed to meet the diverse needs of our team members and their families, ensuring they feel valued and supported every step of the way. Highlights include medical, dental, and vision insurance as well as a 401(k)-retirement plan with company match that vest fully on day one. Equity and stock options are available to employees in eligible roles. We offer eight weeks of paid parental leave after just three months of employment, and a paid time off policy that includes vacation days, personal days, sick time, 11 company holidays, and 3 floating holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs - demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work. Please note: These benefits are offered exclusively to permanent employees. Contract employees are not eligible for benefits through Legend Biotech. EEO Statement It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances. Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions. Legend Biotech maintains a drug-free workplace.

Posted 30+ days ago

General Motors logo
General MotorsWarren, MI
Job Description Job Description: Your responsibilities will focus on working with cross functional design, development, and integration teams to help deliver complex connected features End-To-End on time with quality. You will work collaboratively with both internal and external stakeholders globally to help align feature rollout plans, SW development plans, and testing plans to meet program milestones. You will also be working with cross domain teams to develop requirements, interfaces, DFMEAs, test procedures, and test methods to help deliver complex connected features in a robust and efficient manner. From testing perspective, you will be a single point of contact for assigned features/products and will be tracking and reporting status and issues in various leadership forums. This is a terrific opportunity to learn and grow as you work collaboratively with GM internal SW development teams, component suppliers, and third-party partners to deliver next generation of connected features and products. What You'll Do (Responsibilities) Execute comprehensive end-to-end quality assurance for new and existing product features Strategize and implement QA plans aligned with project timelines, product design, and technical requirements Review product designs and specifications to identify gaps and mitigate risks affecting quality and user experience Collaborate with cross-functional engineering teams to develop and apply new testing methodologies that enhance efficiency Identify, propose, and implement process improvements and innovative solutions to reduce cost and accelerate delivery Advocate for and integrate simulation and virtualization techniques to optimize testing workflows Design, develop, maintain, and execute robust automation scripts to streamline testing Partner with development teams to triage, troubleshoot, and resolve issues throughout the product lifecycle Required Qualifications Bachelor's degree in Computer Science, Electrical Engineering, or Software Engineering 3+ years of experience in embedded software testing Proficiency with CI/CD tools such as Jenkins, GitHub, and Artifactory Hands-on experience with vehicle communication protocols including CAN, LIN, and Ethernet Strong understanding of software QA methodologies and tools Excellent verbal and written communication skills Familiarity with Agile/Scrum development processes Demonstrated problem-solving and analytical abilities, with strong coordination and interpersonal skills Experience in flashing firmware and configuring hardware for embedded systems What Will Give You A Competitive Edge (Preferred Skills) Master's degree in Computer Science, Electrical Engineering, or Software Engineering Experience testing Android-based applications Expertise in test automation, scripting, and tool development Programming proficiency in Python, Java, or C++ Experience with Robot Framework for automation Background in end-to-end testing of complex systems involving vehicle, cloud, and customer-facing interfaces Software design and development experience GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. The selected candidate will be required to travel This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Posted 3 weeks ago

doTERRA logo
doTERRAPleasant Grove, UT
At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company. Job Description: Materials and product inspections and releases; document reviews and approval, pulling of samples, reporting of nonconformance, monitoring of GMP compliance. Job Responsibilities: Performs inspection on raw materials and components according to written standard operating procedures, work instructions and specifications in Receiving. Verifies and performs checks on cleaning processes as established in procedures pertaining to operation area before, during and after production. Performs batch record review as outlined to product specification. Performs, monitors and documents 1st article inspection and in-process checks in batching, Verifies calibration and verifications on equipment logs in operation area. Responsible for pulling in-process and finished good samples for QC testing to verify purity, identity, specificity and conformance to product specification. Responsible for obtaining retain samples, logging of samples and placement into storage. Responsible for performing AQL inspection on finished product. Responsible for verifying cleaning procedures on Glass and Brittle Plastic breakage incidents and segregating any affected finished products/components/raw materials. Responsible for monitoring Blood and Other Body Fluid Cleanup, according to written standard operating procedures. Responsible for monitoring and recording temperature controls throughout the building. Responsible for label control; process for received and released labels from Quarantine are followed. Reports deviations, product, and in-process issues to Quality management. Works with and supports Operation functions which involve Quality. Complies with FDA, cGMP and other requirements and enforcing adherence to requirements. Perform other duties as assigned by QA Management. Job Qualifications: 1-2 years QA experience preferred Knowledge and experience with applicable FDA regulation and cGMP requirements required. High School Diploma or GED required. Excellent communication skills in writing, listening, and responding with feedback. Ability to multi-task, set priorities and manage time effectively Critical thinking and problem-solving ability An ability and a willingness to adapt to a changing work environment An ability to work to repetition Long periods of standing, bending, and repeated lifting (2-50 lbs) Must be able to handle moderate noise level ( Must be able to work in manufacturing environments (clean rooms and warehouse) doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

Posted 1 week ago

Dentsply logo
DentsplyBar Lev, IL
QA specialist Apply now " Date: Nov 22, 2025 Location: Bar Lev, IL, 20156 Company: Dentsply Sirona, Inc Requistion ID: 81565 Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY. Bringing out the best in people As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us. Working at Dentsply Sirona you are able to: Develop faster - with our commitment to the best professional development. Perform better - as part of a high-performance, empowering culture. Shape an industry - with a market leader that continues to drive innovation. Make a difference -by helping improve oral health worldwide. QA Specialist, Bar-Lev Site, Israel Join MIS Implants, a global leader in dental implant solutions! Are you passionate about quality and compliance? MIS is looking for a QA Specialist to ensure our products meet the highest standards and drive continuous improvement across Development, Manufacturing, and Engineering. What You'll Do: Maintain and continuously improve our Quality Management System (QMS) according to ISO 13485, GMP, and FDA standards. Analyze quality data, track trends, and lead CAPA processes to ensure optimal product performance. Collaborate with Engineering and Manufacturing teams to ensure compliance and product excellence. Conduct internal audits, update procedures, and contribute to innovative quality projects. Influence processes that directly impact patient safety and satisfaction worldwide. Who We're Looking For: Bachelor's degree in Engineering (experience in medical devices - advantage). 2-4 years in a similar role, with hands-on experience in quality systems and regulatory compliance. Strong analytical skills, attention to detail, and a problem-solving mindset. Excellent English (reading and writing). Experience with PMS - a plus. Why Join Us: At MIS, part of the Dentsply Sirona Group, you'll work with innovative dental implant solutions that set global standards. Thrive in a dynamic, cross-functional environment where your expertise drives real improvements in quality, patient care, and product innovation. This is a unique professional opportunity to grow and make a tangible impact in dental healthcare. Apply now and be part of a team that sets the standard in dental innovation! For over 30 years, MIS, now a member of Dentsply Sirona group, has been developing and producing advanced products and innovative solutions, aimed to simplify implant dentistry. Through state-of-the-art production facilities, MIS offers a comprehensive range of high-quality dental implants, superstructures, tools and kits, regenerative solutions, and digital dentistry services. Dentsply Sirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. Dentsply Sirona Canada welcomes and encourages applications from all backgrounds, including individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include "Accommodation Request" in the subject.

Posted 1 week ago

First Financial Bankshares logo
First Financial BanksharesAbilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done. Job Description: OFFICE LOCATION: Abilene, Texas, United States SCOPE/CONTACTS: The Suspicious Activity Report (SAR) Quality Assurance (QA) Officer is responsible for reviewing, validating, and ensuring the accuracy and completeness of SARs filed by the bank and trust company. This role ensures compliance with regulatory requirements, internal policies, and industry standards to mitigate financial crime risks and maintain strong relationships with regulatory bodies. ESSENTIAL FUNCTIONS: Conduct quality assurance reviews of SARs to ensure accuracy, completeness, and timeliness. Verify that SAR narratives clearly articulate suspicious activity and meet regulatory expectations. Collaborate with investigators and analysts to resolve discrepancies and improve SAR quality. Maintain documentation of QA findings and provide feedback to enhance the SAR investigation and preparation processes. Monitor regulatory changes and update QA procedures accordingly. Assist in preparing reports for senior management, regulatory examinations, and audits. Ensure confidentiality and secure handling of sensitive information. Compile compliance training related to the position in a timely manner. Understand and comply with applicable laws and regulations that apply to SAR reporting. Comply with the bank's Code of Business Conduct and Ethics and Information Security policies. Perform other duties and special projects, as assigned. Actively participate in the service culture, support the values of the organization, and follow established Bank policies and procedures. MINIMUM QUALIFICATIONS: Three (3) to five (5) years of financial institution-related or government reporting experience required. Good proficiency with technology such as PCs and software/web-based products. High proficiency in Microsoft Suite of products, especially Word and Excel. High degree of self-motivation and ability to work autonomously. Excellent written and verbal communication skills and ability to interact well with internal and external stakeholders. PREFERRED SKILLS: Bachelor's Degree preferred. Risk-related certification(s), such as Certified Anti-money Laundering Specialist (CAMS) or ABA Certified AML and Fraud Professional (CAFP) is preferred, but not required The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Posted 1 week ago

KBI Biopharma logo
KBI BiopharmaDurham, NC
At KBI Biopharma, we are advancing science and accelerating breakthroughs. As a global leader in biopharmaceutical development and manufacturing, we empower life science companies to bring new medicines and vaccines to the world faster. Explore your potential at KBI, where innovation meets impact. Position Summary: The Quality Systems team is responsible for establishing and continuously improving the Quality Management System (QMS) that supports the site and Global Compliance activities ensuring systems and business processes are robust, effective, and efficient to comply with required regulations, policies, and guidelines governing the manufacture and holding of materials for our company. The Quality Systems departments goal is support of the site teams to achieve a culture of ongoing regulatory readiness and sustained compliance that delivers safe, pure and effect materials to our clinical and commercial clients. The Senior Quality Assurance Specialist- Client Support is a key Individual Contributor and client projects leader on the Quality Systems team, serving as the Quality-to-Quality client liaison. The incumbent collaborates closely with counterparts throughout the Quality team, supporting processes required to ensure compliance with internal quality documents, regulatory requirements, and cGMP for early and late phase clinical and commercial manufacturing. The incumbent will be responsible for providing support for such activities as product release, deviation, complaint and supplier investigation and closure and facilitating associated collaborations. Additionally, the incumbent will support the compilation, analyzing and reporting of associated metrics. The role requires routine interactions with all functions supporting the external network, including interaction with functions across the company's global network. This role is an onsite hybrid role, working a schedule Monday through Friday between the hours of 8:00 am- 5:00 pm. Responsibilities: Serves as QA facilitator for the Quality aspect of client projects: accountable as the Quality lead, actions coordinator and delegate for the site client project team, joint QA and related meetings. Provides interface between KBI Quality and client regarding batch status, Quality metrics, and Quality issues impacting batch disposition and disposition timeline. Communicates client concerns to KBI teams; facilitates discussions as necessary to resolve client issues. Escalates issues to leadership as needed. Interfaces with the PMO team to ensure Quality topics are addressed. Supports Batch disposition, fully executing the disposition process as needed. Supports audit / inspection readiness of the site. Participates in regulatory and other quality/compliance report-outs; reviews client audit outcomes to ensure appropriate corrective actions are implemented as assigned. Works with Global Compliance to support Client Audits Supports Deviation Management activities by participating in investigational meetings, activities, writing and approving investigation as needed. Assists with compiling, reviewing/ approving Quality Systems and Compliance documentation and reports. Demonstrates knowledge of Quality Systems and functions supporting drug or related FDA governed manufacturing obtained from professional Quality roles. Includes a balance of, from such areas as Supplier Quality Assurance, Compliance, Audits/Inspections, Shop Floor Support, Batch / Material release, Quality document control, review and approval, Validation, QC, Deviations, audit support. Demonstrated ability to keep Project Leads, such as PMs and team members, informed of the status of assigned work. Ability to determine where escalation is necessary. Capability of being flexible as required tasks change and maintain productivity. Requirements: BS/BA Degree in Science or Engineering relevant to the pharmaceutical / Life Science or related industries AS/AA acceptable with 5-7 years of relevant experience as described below. Minimum 5 years prior experience in the Pharmaceutical/Biotechnology industry with a thorough knowledge of Quality Systems, Quality Assurance, and Quality Operations including solid knowledge of global GMP Quality and Regulatory requirements. Minimum of 2 years of previous experience in QA and in a Client-Facing QA or Project Management role Ability to communicate in customer-facing forums to progress issues and obtain positive results. Ability to work professionally with others and facilitate positive interdepartmental interactions with a diverse group of people. Includes ability to navigate conflict to achieve deliverables and drive to targeted outcomes, as well as to resolve differing perspectives with effective negotiation. Listens and is attentive to others' ideas and contributions. Demonstrated ability to be a strong, dependable team-player, yet effective at advancing assignments and projects independently. Voluntarily communicates needs and suggestions clearly and effectively. Demonstrated strong attention to detail and effective investigation, problem solving, and organizational skills. Ability to properly prioritize tasks and manage time effectively. Proactive approach to drive tasks to completion. Excellent written and verbal communication skills. Ability to read, write, and proofread technical documents, investigations, regulatory documents, etc. Ability to compile and analyze data and information from multiple sources Ability to perform basic calculations and data assessment, simple statistics, graphing, plotting data Minimum intermediate proficiency with of Microsoft Office Excel, Word, PowerPoint (Microsoft365). Intermediate proficiency with ERP and QMS systems required, such as SAP, TrackWise, and LIMS p Ability to sit for extended periods of time. Ability to work on site in a manufacturing environment periodically. KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary. I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

Posted 30+ days ago

Aliaxis logo
AliaxisAsheville, NC

$26 - $28 / hour

Job Summary Known as an industry leader, focusing on innovation, timely delivery, and personalized service, SILVER-LINE PLASTICS is a manufacturer of some of the industry's highest quality plastic pipe products made in the USA! We offer our customers one most comprehensive product lines in the industry, featuring PVC, CPVC, Polyethylene, Geothermal, and PEX plastic pipe and tubing. Would you like to ply your trade in a state-of-the-art production facility? If so, we currently have an exciting opportunity for a QA Tech based out of our Asheville, NC plant location working 12 hour night shift! Join a collaborative and safety-focused team where your attention to detail and commitment to quality will directly impact the reliability and performance of our products. As a Quality Technician Level B, you will play a key role in ensuring our products meet rigorous standards for usability, safety, and performance. This role offers the opportunity to work with advanced tools and processes, contribute to continuous improvement, and grow within a supportive and inclusive manufacturing environment. At Silver-Line Plastics, we foster a culture of respect, safety, and continuous improvement. You'll be part of a team that values your contributions and encourages professional development. We offer competitive pay, training opportunities, and a chance to grow within a company that values innovation and quality. Key Responsibilities Promote and maintain a safe, respectful, and inclusive work environment through training, adherence to policies, and proactive housekeeping. Perform inspection activities using PI tables, micrometers, and ovality gauges. Ensure tools and equipment meet company standards. Identify and resolve product quality issues. Validate impact and skin testing processes. Investigate non-conforming products and support corrective actions. Support and mentor Process Controllers in quality procedures. Collaborate on material trials and new product evaluations. Monitor production output and run conditions to ensure compliance. Complete documentation and quality reporting accurately. Develop a strong understanding of operational processes and safety protocols. Perform other duties as assigned. Skills & Qualifications High school diploma or GED preferred, but not required. 1-4 years of experience in a quality assurance or technician role. Experience with PI tables, micrometers, and ovality gauges. Familiarity with CSA, UL, ICC, IAPMO, NSF, and ISO standards is a plus. Proficient in using hand tools. Able to work independently and collaboratively in a team-oriented environment. Strong verbal and written communication skills. Physical Requirements Ability to lift up to 50 pounds. Ability to stand, lift, and perform tasks for extended periods. Must be able to wear required PPE (e.g., safety glasses, hearing protection). Ability to work 12-hour shifts and perform repetitive motions. Work Environment Work involves physical activity and exposure to a dynamic manufacturing environment. Exposure to moving machinery, noise, and non-controlled temperatures. Moderate sensory and mental demands due to deadlines and accuracy requirements. Benefits 401K plan with company matching up to 5% Comprehensive Health, Dental, and Vision coverage options 8 paid holidays every calendar year Plant bonus program Set schedule with bi-weekly pay Basic safety equipment (i.e., safety glasses, ear plugs) will be provided Pay $25.78/hr + 10% shift differential = $28.36/hr Shift: 9pm-9am Silver-Line Plastics Corporation is an equal opportunity employer committed to creating an inclusive and accessible workplace. We provide accommodations for individuals with disabilities throughout the recruitment process. If you require accommodation, please contact HR at hr@ipexna.com.

Posted 30+ days ago

PwC logo
PwCNew York, NY
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 5 year(s) Demonstrates extensive knowledge and/or a proven record of success in the following areas: Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance; Develop and maintain training plans for both new and existing team members; Designing and delivering training curricula for new hires and ongoing development for existing team members; Keeping training materials current with process changes, client requirements, and industry/regulatory updates; Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness; Providing coaching and skills development opportunities to build functional expertise across the team; Partnering with leadership to identify training gaps and address them proactively; Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables; Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing); Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions; Partnering with leadership to implement corrective training and process refinements; Leading process improvement and optimization; Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations; Mentoring junior team members; Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions; Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand; Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients; Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model; Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance; Communicating with senior leadership and senior client stakeholders; Delivering "white glove" customer service; Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy; Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role; Leading teams of individuals with a positive attitude; Strong English language reading comprehension and writing skills. Travel Requirements Up to 40% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 weeks ago

Lonza, Inc. logo
Lonza, Inc.Tampa, FL
The QA Deviation Specialist is responsible for identifying, documenting, investigating, and resolving deviations, unplanned events, complaint investigations in accordance with company SOPs, policies, cGMPs, protocols, or regulatory requirements. This is a cross-functional position that interacts with all departments at Lonza Tampa. The role is responsible for authoring, reviewing, and/or providing the final Quality approval for investigations into manufacturing, packaging and/or laboratory events/deviations. Key Accountabilities: Facilitate and lead assigned investigations involving multiple investigation areas. Work with various departments, including manufacturing, packaging, quality control, maintenance, engineering, and supply chain, to conduct investigations, determine root cause and implement improvements. Perform investigations using structured root cause analysis tools (fishbone, 5 Why's, etc.) and partner with team members to determine "true" root cause. Analyze deviation trends and provide insights for continuous improvement initiatives. Ensure that investigations and reports are completed and closed within specified timelines. Assess deviation potential impact to product quality for root cause, corrective or preventive actions and impact to product safety, identity, strength, quality or purity. Determine the appropriate actions needed to prevent the recurrence of the event and define the criteria for evaluating the CAPA's effectiveness. Review, update and approve Standard Operating Procedures (SOPs) and other company documents. Facilitate and participate in initiatives to address compliance gaps identified during investigations with minimal assistance. The role interacts with all levels of the organization and is expected to use professional judgment in appropriate issue escalation to management. Prepare and present deviation reports to management and regulatory authorities as the need arises. Ensure that documentation is completed following Good Documentation Practices (GDP). Support regulatory inspections, internal audits, and customer audits as required. Perform additional job-related assignments as requested by management. Key Requirements: Bachelor's degree in science, preferably chemistry. 3 years of experience in quality assurance, deviation management, or a related role in [industry, e.g., pharmaceuticals, manufacturing, etc.]. Knowledge of regulatory requirements (e.g., FDA, EMA, ISO) and industry standards. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Posted 30+ days ago

M logo
Mistral AIParis, TX
About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers . Role summary We are seeking a skilled and proactive QA Engineer to join our team and ensure the reliability, accuracy, and robustness of our AI-powered products. In this role, you will design and execute test strategies for our applications, APIs and machine learning models. Your work will involve automated testing, edge-case analysis, and collaboration with cross-functional teams to deliver seamless, high-quality user experiences. If you thrive in a dynamic environment and are passionate about quality in AI systems, this is a perfect opportunity to make a tangible impact. What you will do Test Automation: Develop automated test suites to validate app features, APIs, and model integrations, ensuring end-to-end reliability and user experience. Edge Case Analysis: Collaborate with PMs and other stakeholders to identify and rigorously test edge cases, improving the robustness of both platform features and models. Quality Platform Development: Contribute to building tools and frameworks that enable more efficient and scalable quality testing processes across the organization. Release Readiness Validation: Implement pre-release quality gates to validate models, APIs, and platform updates, providing a green light for production releases. Systematic QA Campaigns: Design and lead comprehensive quality assurance campaigns, including functional, stress, and performance testing, to proactively identify potential issues. About you You have proven ability to create and execute comprehensive test strategies, covering functional, regression, and exploratory testing for AI products. You are proficient in QA tools like Playwright, Postman, or similar platforms for API and functional testing. You're skilled in identifying, documenting, and collaborating with developers to resolve issues efficiently. You are autonomous and a self-starter. You are a proactive problem-solver with a continuous improvement mindset. You are proficient in Python or Typescript. Now it would be ideal if you have : Experience testing Machine Learning models. Understanding of the Machine Learning lifecycle. Experience in various types of testing : performance, load, accessibility or others Strong debugging skills. Hiring Process Recruiter Screening (45min) Hiring Manager Interview (30min) Take-home test Live-Coding (Scripting) (60min) Culture-fit discussion (30min) Location & Remote The position is based in our Paris HQ offices and we encourage going to the office as much as we can (at least 3 days per week) to create bonds and smooth communication. Our remote policy aims to provide flexibility, improve work-life balance and increase productivity. Each manager can decide the amount of days worked remotely based on autonomy and a specific context (e.g. more flexibility can occur during summer). In any case, employees are expected to maintain regular communication with their teams and be available during core working hours. What we offer Competitive salary and equity package ️ Health insurance Transportation allowance Sport allowance Meal vouchers Private pension plan Generous parental leave policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 1 week ago

RBC Bearings logo
RBC BearingsPlymouth, IN
Inspect product to ensure conformance with work orders and specifications. Conduct dimensional checks on sample audits from inspection. Sets up gauges to determine diameter and length. Change master pin in gauge in accordance with parts dimensions. Conduct roundness testing utilizing electronic gauge. Measures end squareness using manual gauge. Obtain hardness measures using Rockwell hardness tester. Measures surface finish of roller using parameter electronic gauge. Completes non-conformance material forms indicating dimension deviations. May use electronic gauge as well as trend setter gauge to provide digital readout of dimensional measurement and or any hand gauging equipment and/or use of comparators. Use Rondcom 41C for roundness inspection. Places inspected parts in barrel or jugs; places jugs in boxes. Uses stapler to make boxes. Uses scales to weigh product. Maintains supplies such as jugs, skids, lids, etc. Uses forklift, pallet jack and/or barrel carts. Maintains all paperwork involved with job requirements. Keep work area clean and organized.

Posted 30+ days ago

PwC logo
PwCHartford, CT
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 5 year(s) Demonstrates extensive knowledge and/or a proven record of success in the following areas: Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance; Develop and maintain training plans for both new and existing team members; Designing and delivering training curricula for new hires and ongoing development for existing team members; Keeping training materials current with process changes, client requirements, and industry/regulatory updates; Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness; Providing coaching and skills development opportunities to build functional expertise across the team; Partnering with leadership to identify training gaps and address them proactively; Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables; Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing); Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions; Partnering with leadership to implement corrective training and process refinements; Leading process improvement and optimization; Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations; Mentoring junior team members; Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions; Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand; Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients; Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model; Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance; Communicating with senior leadership and senior client stakeholders; Delivering "white glove" customer service; Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy; Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role; Leading teams of individuals with a positive attitude; Strong English language reading comprehension and writing skills. Travel Requirements Up to 40% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 weeks ago

PwC logo

HCP Engagements QA And Training Lead - Managed Services -Health PLS

PwCLos Angeles, CA

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Job Description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Manager

Job Description & Summary

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Analyse and identify the linkages and interactions between the component parts of an entire system.
  • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
  • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
  • Develop skills outside your comfort zone, and encourage others to do the same.
  • Effectively mentor others.
  • Use the review of work as an opportunity to deepen the expertise of team members.
  • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Minimum Degree Required

Bachelor's Degree

Minimum Year(s) of Experience

5 year(s)

Demonstrates extensive knowledge and/or a proven record of success in the following areas:

  • Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance;
  • Develop and maintain training plans for both new and existing team members;
  • Designing and delivering training curricula for new hires and ongoing development for existing team members;
  • Keeping training materials current with process changes, client requirements, and industry/regulatory updates;
  • Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness;
  • Providing coaching and skills development opportunities to build functional expertise across the team;
  • Partnering with leadership to identify training gaps and address them proactively;
  • Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables;
  • Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing);
  • Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions;
  • Partnering with leadership to implement corrective training and process refinements;
  • Leading process improvement and optimization;
  • Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations;
  • Mentoring junior team members;
  • Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions;
  • Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand;
  • Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients;
  • Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model;
  • Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance;
  • Communicating with senior leadership and senior client stakeholders;
  • Delivering "white glove" customer service;
  • Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy;
  • Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role;
  • Leading teams of individuals with a positive attitude;
  • Strong English language reading comprehension and writing skills.

Travel Requirements

Up to 40%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall