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Intercom logo
IntercomSan Francisco, CA

$207,000 - $247,000 / year

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We are looking for a Senior Salesforce Engineer to join Team Order (CPQ). In this role, you'll work closely with team members on building a more robust and scalable Quote-to-Cash system. You'll also have the chance to work on transformational change in how we do business at Intercom. What will I be doing? Design scalable and durable solutions in Salesforce to enable a smooth Quote-to-Order system. Advise on and help execute transformational systems projects. Actively participate in maintaining a culture of quality and consistency. Execute projects within the remit of the team from inception to delivery. Create observability in Quote-to-Cash systems. Ensure Quote-to-Cash system health. What skills do I need? Rapid development via AI tools Proven track record of implementing complex Salesforce CPQ solutions that meet business and scalability needs Solid understanding of VisualForce/Apex, Javascript, and Trigger framework patterns Experience with Git Comfortable finding, investigating, and solving large, vague problems. Comfortable communicating with stakeholders to ensure project success. Experience working on transformational projects with multiple stakeholders Salesforce certifications such as Salesforce Certified CPQ Specialist, Salesforce Certified Platform Developer I and II, Salesforce Certified Platform App Builder, and/or Salesforce Certified System Architect (or equivalent experience) are highly desirable Bonus skills & attributes Experience with Snowflake/ SQL / DBT Development experience outside Salesforce (Ruby) Experience with Gearset or CI / CD Benefits We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program 401k plan & match In-office bicycle storage Fun events for Intercomrades, friends, and family! Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $207,000 - $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Policies Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Is this role not quite what you're looking for? Join our Talent Community to stay connected with us.

Posted 30+ days ago

Waystar logo
WaystarDuluth, GA
ABOUT THIS POSITION Waystar is growing its dynamic and passionate Salesforce team! If you are a highly principled professional who values integrity, honesty, and respect for others-regardless of rank or responsibility-this is your opportunity to make a meaningful impact. As a Salesforce Administrator, you will collaborate directly with our Sales, Marketing, Business Development, and Client Services teams to drive operational efficiencies and platform integrations across our Salesforce CRM. WHAT YOU'LL DO Design and implement operational efficiencies across departments using Salesforce. Deliver platform integrations that enhance business processes and user experience. Maintain and optimize day-to-day operational processes related to client support. Facilitate cross-functional meetings to gather, translate, and simplify business requirements. Support departmental needs including data hygiene, database maintenance, and reporting. Participate in the design and rollout of new products and processes, and provide ongoing support post-launch. Design and Manage Data Quality processes and integrations to Salesforce WHAT YOU'LL NEED 3-4 years of hands-on Salesforce Administration experience. Salesforce Administrator Certification required. Bachelor's degree required. Ideal Candidate Attributes High energy and a passion for driving results. Strong principles, integrity, and respect for others. Resilient and comfortable challenging the status quo. Intellectually curious with a proactive approach to problem-solving. Goal-oriented self-starter who takes initiative and ownership. Comfortable working independently while also being a collaborative team player. Creative thinker who exercises sound judgment and embraces accountability. Excellent communication skills-verbal, written, and presentation. Ability to manage multiple stakeholders and influence decision-makers effectively. ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 1 week ago

Aledade logo
AledadeBethesda, MD
We are seeking a highly skilled and strategic Salesforce Developer to lead the design, development, and implementation of scalable and high-performance Salesforce solutions. This role is responsible for providing architectural guidance across all Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and custom applications built on the Salesforce Platform. The ideal candidate will possess extensive expertise in Salesforce Development, integration patterns, data modeling, and system design, enabling effective alignment of Salesforce capabilities with business objectives. Collaboration with business stakeholders, cross-functional teams, and third-party partners is essential to ensure the optimization of the Salesforce platform for performance, security, and scalability.This role demands significant technical acumen and the ability to mentor and guide development teams towards excellence. Primary Duties This role will work directly with the project team and business. Responsible for tracking the enterprise portfolio and driving project teams in shaping consistent architecture across the Salesforce platform. Lead the design, development, and implementation of scalable Salesforce solutions across various clouds (Sales Cloud, Service Cloud, Experience Cloud) and custom applications. The role also requires definition, documentation, roadmap for current and future states, and resolves technical issues in areas of ownership. Mentor development teams and provide technical support and quality assurance throughout all project stages, addressing technical challenges as they arise.Define and document architectural designs, build plans, release strategies, and technical specifications to ensure adherence to standards and governance processes Manage integrations with upstream downstream systems and with third-party services and ensure compliance with data governance policies during implementation phases. Minimum Qualifications 8+ years of Salesforce Developer/Architect experience Salesforce Admin, Sr. Admin, Developer, Platform, Application Architect certifications (Preferred) Preferred KSA's Defines systems architecture and specifications to align with company needs and future growth Leads planning, evaluation, and selection of tech solutions, tools, and integration methods. Owns leading and solving technical problems when they arise Guides project teams to design architectures aligned with platforms, roadmaps, and standards. Monitors systems to ensure they meet both user needs and business goals Leads, develops and implements plans to facilitate and coordinate delivery of technical services and support Communicates requirements, supports implementation, and resolves technical issues. Provides leadership in the change control process aligned with policies and procedures Leads change control processes, documentation efforts, and compliance enforcement. Experience with database design concepts, middleware concepts, and user interface development Experience with 3rd Party integrations and popular AppExchange offerings Experience with database design concepts, middleware concepts, and user interface development Experience with custom development concepts such as flows, apex, triggers and web services in order to guide the Developers on your project team to implement your designs Experience in Apex, VisualForce, Lightning Components, Force.com IDE, SFDC APIs, SOSL, SOQL, SOAP or REST based web services, SQL, XML, JSON, CSS and JavaScript Experience utilizing development frameworks and libraries, such as the Lightning Component Framework, Salesforce Lightning Design System, and jquery, or equivalent. Proficient in Salesforce tools, DevOps practices, and modern development frameworks Physical Requirements Prolonged periods sitting at a desk and working on a computer Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Posted 30+ days ago

PwC logo
PwCColumbus, OH

$99,000 - $232,000 / year

Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Consulting team, you will play a pivotal role in transforming how our clients run their businesses. As a Manager, you will lead innovative initiatives in the Quote-to-Cash space, shaping how organizations manage their opportunity to cash processes. This is an exciting chance to step into a leadership role where strategic thinking meets hands-on problem solving, backed by a global firm renowned for supporting people and innovation. Responsibilities Lead and manage innovative projects in the Quote-to-Cash domain Collaborate with clients to enhance their opportunity to cash workflows Utilize strategic thinking to address intricate business challenges Inspire and mentor team members to achieve exceptional performance Foster a culture of continuous improvement and innovation Maintain alignment with the firm's methodologies and quality standards Analyze client needs to identify avenues for growth Drive productive communication and collaboration across teams What You Must Have Bachelor's Degree At least 5 years of experience in professional services or consulting What Sets You Apart Master's Degree in Computer & Information Science preferred Proven leadership in CPQ, Billing, or Order-to-Cash initiatives Excelling in client-facing interactions and influencing stakeholders Managing projects from requirements capture through go-live Demonstrating executive presence in presenting analysis and solutions Designing and facilitating executive-level workshops Supporting business case development and roadmaps Familiarity with journey mapping and design thinking Salesforce Revenue Cloud Advanced experience Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

PwC logo
PwCLittle Rock, AR

$77,000 - $202,000 / year

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Consulting team, you will help transform how clients run their businesses by delivering technology-enabled Quote-to-Cash solutions. As a Senior Associate, you will analyze complex client challenges, mentor junior team members, and uphold exceptional standards in project execution. This role offers the chance to deepen consulting experience, expand technical knowledge, and develop leadership skills within a global firm renowned for innovation and support in its people. Responsibilities Analyze client challenges to develop impactful Quote-to-Cash solutions Mentor and guide junior team members in project tasks Maintain exemplary standards of quality in project execution Collaborate with clients to understand their business needs Leverage technology to enhance consulting practices Contribute to the continuous improvement of team processes Build and strengthen client relationships through clear communication Expand personal technical knowledge and leadership capabilities What You Must Have Bachelor's Degree At least 3 years of experience in professional services or consulting What Sets You Apart Master's degree in Computer & Information Science, MIS, or related field preferred Conga, Zuora or Salesforce Revenue Cloud certification preferred Exposure to Quote-to-Cash, CPQ, Billing, ERP, or Revenue solutions Excelling in analytical, communication, and problem-solving skills Translating requirements into clear solution designs Supporting Phase 0 activities for Revenue Cloud programs Familiarity with journey mapping, design thinking, or OKR-setting Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

PwC logo
PwCFayetteville, AR

$99,000 - $232,000 / year

Industry/Sector Technology Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Salesforce Consulting team you will lead the delivery of innovative Salesforce solutions that meet client needs. As a Manager you will supervise, develop, and coach teams, maintaining exceptional deliverables while managing client accounts and driving engagement workstreams. Responsibilities Lead the implementation of innovative Salesforce solutions for clients Drive the development of exceptional deliverables Foster a collaborative team environment to enhance performance Identify and address client needs through strategic planning Utilize technology to improve service delivery and productivity Cultivate powerful relationships with clients and stakeholders What You Must Have Bachelor's Degree 5 years of experience What Sets You Apart Master's Degree preferred One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant Demonstrating extensive experience with Salesforce platform Defining scalable technical solution architecture Managing integrations with third-party systems Producing deliverables in fast-paced environments Working effectively across diverse teams Understanding enterprise applications integration Demonstrating hands-on experience with customization Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Equinix, Inc. logo
Equinix, Inc.Dallas Infomart Office DAI, TX

$119,000 - $233,000 / year

Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary As a Salesforce AI Architect, you will lead the design and implementation of AI capabilities within the Salesforce ecosystem, focusing on intelligent agent frameworks (Agentforce), custom model integrations, and retrieval-augmented generation (RAG). This role is central to evolving our Salesforce platform into a more autonomous, context-aware environment that supports scalable, secure, and governed AI solutions. You will partner closely with the architects, engineers, OCTO, the Salesforce Governance Lead, and data science teams to ensure alignment with enterprise architecture and responsible AI practices and drive innovation across GTM processes, sales intelligence, and customer engagement in support of our Lead-to-Cash Vision: "Make it easy for sellers to win and for leaders to coach and influence the outcome." Responsibilities Architect and implement AI capabilities within Salesforce, including autonomous agents, orchestration layers, and intelligent workflows using Agentforce principles Design and deploy Retrieval-Augmented Generation (RAG) pipelines that connect Salesforce with external content sources (e.g., enterprise knowledge bases, vector databases, private LLMs). Lead the integration of custom and private AI models into Salesforce, ensuring secure, performant, and governed interactions across business processes Collaborate with Salesforce Platform teams to embed AI into declarative and programmatic components (e.g., Flows, Apex, LWC) Build scalable AI services interacting with Salesforce data and metadata, enabling intelligent decision-making and automation Partner with data science and ML engineering teams to operationalize models within Salesforce workflows Work closely with Salesforce Platform Architect, Cross-Domain Architects, OCTO, and Governance Leads to align AI architecture with enterprise standards and ethical guidelines Partner with Cross-Domain Architects and Product Owners to translate business needs into AI-enabled Salesforce solutions Support product teams in identifying opportunities for AI augmentation across Lead-to-Cash and customer lifecycle processes Define and enforce best practices for AI model integration, prompt engineering, data privacy, and performance optimization within Salesforce Contribute to improving governance frameworks for AI usage in Salesforce, including model lifecycle management, auditability, and responsible AI principles Stay current with Salesforce AI innovations (e.g., Einstein GPT, Prompt Builder, Copilot Studio) and broader industry trends Create prototypes and proofs of concept to refine and define requirements. Design solutions that facilitate data flow and communication between disparate systems Support the development of new lead-to-cash processes from Account to Opportunity and the implementation of spoke systems tied to lead-to-cash across Sales, Marketing, and Channels (e.g., SFDC Account Engagement, Clari, Anaplan, Zoominfo, etc.) Suggest best code practices for Salesforce/other Lead-to-Cash application capabilities, making key decisions on custom solutions as necessary and translating them to a high-performance technical solution Qualifications Must Have BS in Computer Science, Engineering, Machine Learning, or related field 5+ years of experience in Salesforce development or architecture, with at least 2 years focused on AI/ML integration within enterprise platforms Salesforce Certified Agentforce Specialist Strong understanding of Salesforce AI capabilities, including Einstein GPT, Prompt Builder, and Copilot Studio Hands-on experience with LLM integration into Salesforce workflows, including custom/private model orchestration Familiarity with Agentforce principles and autonomous agent design within Salesforce or similar platforms Strong communication skills with the ability to translate complex AI concepts into business-friendly language Proficiency in Apex, Lightning Web Components (LWC), and Salesforce APIs for building and integrating intelligent solutions Ability to collaborate with Salesforce Platform Architects, Cross-Domain Architects, OCTO, and Governance Leads to align AI architecture with enterprise standards Strong understanding of data privacy, security, and governance considerations in AI model deployment Nice to Have MS in Computer Science, Engineering, Machine Learning, or related field Salesforce Certified Data Cloud Consultant Knowledge of Salesforce metadata architecture and how it can be leveraged for AI-driven automation Experience implementing Retrieval-Augmented Generation (RAG) pipelines using external content sources (e.g., enterprise knowledge bases, vector databases) Experience contributing to AI governance frameworks, including model lifecycle management and ethical AI practices Background in prompt engineering, vector search, or semantic retrieval techniques Ability to multitask, working on more than one assignment simultaneously Flexibility to support in other time zones, if required The targeted pay range for this position in the following location is / locations are: United States- Dallas Infomart Office DAI : 155,000 - 233,000 USD / Annual Canada- Toronto Office TRO : 119,000 - 179,000 CAD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix Benefits As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.- Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.- Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.- Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).- Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Posted 30+ days ago

PwC logo
PwCPhoenix, AZ

$99,000 - $232,000 / year

Industry/Sector Technology Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Salesforce Consulting team you will lead the delivery of innovative Salesforce solutions that meet client needs. As a Manager you will supervise, develop, and coach teams, maintaining exceptional deliverables while managing client accounts and driving engagement workstreams. Responsibilities Lead the implementation of innovative Salesforce solutions for clients Drive the development of exceptional deliverables Foster a collaborative team environment to enhance performance Identify and address client needs through strategic planning Utilize technology to improve service delivery and productivity Cultivate powerful relationships with clients and stakeholders What You Must Have Bachelor's Degree 5 years of experience What Sets You Apart Master's Degree preferred One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant Demonstrating extensive experience with Salesforce platform Defining scalable technical solution architecture Managing integrations with third-party systems Producing deliverables in fast-paced environments Working effectively across diverse teams Understanding enterprise applications integration Demonstrating hands-on experience with customization Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Lightspeed Systems logo
Lightspeed SystemsAustin, TX
At Lightspeed Systems, our mission is to make learning safe and effective for students everywhere. Every role in our organization contributes to this purpose - and this position is no exception. As our Salesforce & AI Automation Administrator, you'll have the opportunity to directly support the systems that help schools thrive by streamlining the way we work, ensuring we can focus on what matters most: improving the K-12 learning experience. This is a position within the Lightspeed Systems' Management Information Systems (MIS) Department and combines Salesforce administration with AI-driven workflow automation to enhance business processes across the organization. The Administrator will help manage and support Salesforce while also leading the administration of AI-powered automations using no-code tools like n8n and AI platforms such as OpenAI. Primary responsibilities include maintaining Salesforce, building and scaling integrations, and connecting business systems - including BI platforms, data lakes, and communication tools - into cohesive, automated workflows. This role will work closely with the Salesforce Product Manager on delegated projects and tasks, while collaborating with stakeholders across the organization to drive AI Initiatives to automate workflows and business processes. This position ensures the efficiency, scalability, and stability of Lightspeed Systems' technology ecosystem. ABOUT THE ROLE The following are the essential functions of the position. The list is not exhaustive and may be supplemented as necessary. Manage Salesforce administrative functions, including configuration, data management, reporting, and dashboards. Evaluate, scope, and implement Salesforce requests across the organization. Manage service desk tickets, testing, upgrades, and new features to ensure platform stability. Ensure security compliance, enforce administrative access policies, and respond to system outages. Design, build, and administer automated workflows using platforms such as n8n. Create and refine prompt templates for AI models to deliver high-quality outputs. Manage and maintain API keys and credentials essential to automated workflows Monitor and troubleshoot automation workflows to ensure accuracy, reliability, and performance. Stay current with advances in large language models (LLMs), prompt engineering, and emerging AI tools. Partner with stakeholders to analyze business processes and recommend automation solutions. Build project scopes, deployment schedules, and technical documentation. Coordinate with contractors/vendors on Salesforce and automation projects. Provide training and guidance to team members on automation best practices. Monitor and enforce best practices, documentation, and governance for automation projects, ensuring alignment with company policies and compliance with security standards. Support day-to-day MIS department operations as needed. ABOUT YOU Bachelor's degree in Information Systems, Business Administration, related field, or equivalent work experience. Salesforce Administrator Certifications (Preferred). Two to four years of Salesforce administration, including process automation, workflows, data management, reporting, and dashboards. Experience configuring and managing integrations across multiple systems. Hands-on experience with no-code automation tools (e.g., n8n, Zapier, Make, or similar). Experience with Jira Service Desk or related IT service management tools a plus. Familiarity with APIs, webhooks, and working with structured data formats (e.g., JSON). Understanding of prompt engineering, and how to structure effective prompts for AI models. Understanding of workflows, and process requirements of complex application systems. Strong documentation and training skills, with the ability to communicate complex systems to non-technical audiences. Ability to administer, organize and document complex application systems and workflows Ability to think creatively and apply strong analytical and problem-solving skills, driving issues to resolution and then logging and documenting both cause and resolution. Excellent organizational, documentation, and problem-solving skills. Ability to effectively interface with technical and nontechnical staff at all organizational levels. Strong attention to detail with both excellent written and oral communication skills. Ability to accomplish projects within specified deadlines. Ability to work independently and take initiative. Ability to function effectively in a fast-paced environment where high growth is the norm. Available to work flexible hours and on-call support, including weekends and holidays. At Lightspeed Systems, you'll be part of a dynamic team shaping the future of education technology. Join us in our mission to create safer and more effective digital learning environments for students worldwide.

Posted 30+ days ago

PwC logo
PwCLittle Rock, AR

$99,000 - $232,000 / year

Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Consulting team, you will play a pivotal role in transforming how our clients run their businesses. As a Manager, you will lead innovative initiatives in the Quote-to-Cash space, shaping how organizations manage their opportunity to cash processes. This is an exciting chance to step into a leadership role where strategic thinking meets hands-on problem solving, backed by a global firm renowned for supporting people and innovation. Responsibilities Lead and manage innovative projects in the Quote-to-Cash domain Collaborate with clients to enhance their opportunity to cash workflows Utilize strategic thinking to address intricate business challenges Inspire and mentor team members to achieve exceptional performance Foster a culture of continuous improvement and innovation Maintain alignment with the firm's methodologies and quality standards Analyze client needs to identify avenues for growth Drive productive communication and collaboration across teams What You Must Have Bachelor's Degree At least 5 years of experience in professional services or consulting What Sets You Apart Master's Degree in Computer & Information Science preferred Proven leadership in CPQ, Billing, or Order-to-Cash initiatives Excelling in client-facing interactions and influencing stakeholders Managing projects from requirements capture through go-live Demonstrating executive presence in presenting analysis and solutions Designing and facilitating executive-level workshops Supporting business case development and roadmaps Familiarity with journey mapping and design thinking Salesforce Revenue Cloud Advanced experience Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

PwC logo
PwCWashington, DC

$99,000 - $232,000 / year

Industry/Sector Technology Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Salesforce Consulting team you will lead the delivery of innovative Salesforce solutions that meet client needs. As a Manager you will supervise, develop, and coach teams, maintaining exceptional deliverables while managing client accounts and driving engagement workstreams. Responsibilities Lead the implementation of innovative Salesforce solutions for clients Drive the development of exceptional deliverables Foster a collaborative team environment to enhance performance Identify and address client needs through strategic planning Utilize technology to improve service delivery and productivity Cultivate powerful relationships with clients and stakeholders What You Must Have Bachelor's Degree 5 years of experience What Sets You Apart Master's Degree preferred One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant Demonstrating extensive experience with Salesforce platform Defining scalable technical solution architecture Managing integrations with third-party systems Producing deliverables in fast-paced environments Working effectively across diverse teams Understanding enterprise applications integration Demonstrating hands-on experience with customization Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Justworks logo
JustworksNew York, NY

$112,500 - $123,750 / year

Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you'll fit right in. Who You Are Are you a detail-oriented Salesforce Administrator with a passion for building elegant, scalable solutions that empower revenue teams? Do you excel at translating business needs into technical realities within the Salesforce ecosystem? If you are a proactive problem-solver who thrives on owning solutions, ensuring data integrity, and enabling users to succeed, then this is the role for you. We are seeking a Salesforce Administrator to be a cornerstone of our RevTech team, ensuring our core CRM is not just functional, but a powerful engine driving our growth. Your Role As a Salesforce Administrator, you will be the backbone of our revenue technology stack. You will act as the primary owner for all non-Apex developed solutions, from initial problem definition to final implementation. Serving as a key technical partner to our Salesforce Product Manager, you will ensure business needs are effectively translated into scalable platform enhancements. You will work closely with stakeholders in Sales, Marketing, and Customer Success to support daily operations, troubleshoot issues, and continuously improve the platform to meet our evolving business objectives. What You Will Work On Product Partnership & Solution Design: Partner closely with the RevTech leadership and Salesforce Product Manager to manage the intake process for new requests. For all Salesforce-related revenue capabilities that do not require custom code, you will own the problem definition and requirements gathering, ensuring clear, actionable plans are developed, documented, and aligned with strategic priorities. Declarative Development & Ownership: Own and manage all aspects of declarative development. Build and maintain robust solutions using Flow, validation rules, page layouts, and custom objects to automate and enhance business processes. You will be the go-to expert for all non-Apex developed features within our Salesforce instance.Third-Party Application Management: Take full ownership of the configuration and point-and-click administration for third-party applications owned by the Revenue team (e.g., Gong, Clay, etc.). You will ensure these tools are effectively integrated, maintained, and optimized to support our business processes. Core Salesforce Administration: Manage all day-to-day aspects of user and license management, roles, profiles, permission sets, and security settings to ensure platform integrity. Develop and maintain technical documentation and training materials to empower our end-users. Process Improvement: Collaborate with stakeholders to gather requirements, identify pain points, and proactively recommend and implement system enhancements and process improvements. How You Will Do Your Work As a Salesforce Administrator, how you achieve results is critical to your success. In this role, your technical expertise and collaborative spirit will be anchored in the following competencies: Technical Problem-Solving: Utilize your deep Salesforce knowledge to diagnose complex issues, develop creative and sustainable solutions, and enhance operational efficiency. Stakeholder Management and Collaboration: Work effectively with cross-functional teams and your RevOps counterparts, translating their business needs into technical requirements and ensuring alignment on projects. Clear Communication: Communicate technical concepts clearly and effectively to both technical and non-technical audiences, ensuring stakeholders understand changes and enhancements. Adaptability and Resilience: Thrive in a dynamic environment, manage multiple projects and user requests simultaneously, and adapt to new challenges with a positive and proactive attitude. In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: Camaraderie- Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others. Openness- Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others. Grit- You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude. Integrity- Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. Simplicity- Be like Einstein: "Everything should be made as simple as possible, but no simpler." Qualifications 3-5+ years of hands-on Salesforce administration experience in a fast-paced environment Required Certifications: Salesforce Certified Platform Administrator I, Platform Administrator II, and Salesforce Certified Business Analyst. Additional certifications are a strong plus (e.g., Platform App Builder, Sales Cloud Consultant, etc.). Proven experience gathering business requirements, defining problems, and translating stakeholder needs into well-documented technical solutions. Deep expertise in declarative development, especially with Salesforce Flow. Proven experience managing Salesforce and its integrations. Direct experience with the following is a strong plus: Gong and Clay Familiarity with other common RevTech tools is beneficial (e.g., marketing automation platforms, email/cadence solutions, lead routing platforms, data enrichment tools). Excellent and effective communication skills, with an emphasis on creating clear technical documentation and end-user training materials. An organized, detail-oriented individual deeply invested in the data integrity of internal systems. A passion for building elegant, user-friendly solutions that people love to use. Experience with SQL and relational databases is a plus. The base wage range for this position based in our New York City office is targeted at $112,500 - $123,750 per year. Final offers may vary from those listed. #LI-Hybrid #LI-KO1 Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. Diversity At Justworks Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience. Our DEIB Report

Posted 3 weeks ago

Gartner logo
GartnerOrlando, FL

$116,000 - $163,000 / year

Hiring near our Irving, TX Center of Excellence with a flexible environment. About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner's client experience as part of the Gartner Business and Technology Insights team. You will play a key role for a newly chartered program working to modernize Gartner's CRM technology . What you will do: Designing, implementing, unit, integration testing and supporting Salesforce applications and services Contribute to the review and analysis of business requirements Collaborate on architecture and technical design discussions Perform and participate in code reviews, peer inspections and technical design/specifications Documenting and review detailed design What you will need: Bachelor's degree or foreign equivalent degree in Computer Science or a related field required. 8+ years' experience in software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementations A minimum of 8 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers. Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc. Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc. Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are required Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentals Nice to Have: Certified Salesforce Platform Developer I Certified Salesforce Platform Developer II Certified Salesforce Administrator Experience working with Jira, Git/SVN, Jenkins, bitbucket etc. Scrum software development methodology experience is required Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems What you will get: Competitive Compensation Package Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more! 20+ PTO days plus holidays and floating holidays in your first year Extensive Medical, Dental and Vision plans Hybrid environment with flexibility, remote work Parental leave Gartner Gives Charity Match Employee Assistance Program (EAP) Employee Stock Purchase Plan Health and wellness related allowance programs 401K with corporate match, immediate vesting Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities #LI-RG2 #LI-Hybrid #LI-Technology Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 163,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:99514 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Posted 30+ days ago

PwC logo
PwCGrand Rapids, MI

$77,000 - $202,000 / year

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Consulting team, you will help transform how clients run their businesses by delivering technology-enabled Quote-to-Cash solutions. As a Senior Associate, you will analyze complex client challenges, mentor junior team members, and uphold exceptional standards in project execution. This role offers the chance to deepen consulting experience, expand technical knowledge, and develop leadership skills within a global firm renowned for innovation and support in its people. Responsibilities Analyze client challenges to develop impactful Quote-to-Cash solutions Mentor and guide junior team members in project tasks Maintain exemplary standards of quality in project execution Collaborate with clients to understand their business needs Leverage technology to enhance consulting practices Contribute to the continuous improvement of team processes Build and strengthen client relationships through clear communication Expand personal technical knowledge and leadership capabilities What You Must Have Bachelor's Degree At least 3 years of experience in professional services or consulting What Sets You Apart Master's degree in Computer & Information Science, MIS, or related field preferred Conga, Zuora or Salesforce Revenue Cloud certification preferred Exposure to Quote-to-Cash, CPQ, Billing, ERP, or Revenue solutions Excelling in analytical, communication, and problem-solving skills Translating requirements into clear solution designs Supporting Phase 0 activities for Revenue Cloud programs Familiarity with journey mapping, design thinking, or OKR-setting Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

PwC logo
PwCSan Juan, PR

$77,000 - $202,000 / year

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Consulting team, you will help transform how clients run their businesses by delivering technology-enabled Quote-to-Cash solutions. As a Senior Associate, you will analyze complex client challenges, mentor junior team members, and uphold exceptional standards in project execution. This role offers the chance to deepen consulting experience, expand technical knowledge, and develop leadership skills within a global firm renowned for innovation and support in its people. Responsibilities Analyze client challenges to develop impactful Quote-to-Cash solutions Mentor and guide junior team members in project tasks Maintain exemplary standards of quality in project execution Collaborate with clients to understand their business needs Leverage technology to enhance consulting practices Contribute to the continuous improvement of team processes Build and strengthen client relationships through clear communication Expand personal technical knowledge and leadership capabilities What You Must Have Bachelor's Degree At least 3 years of experience in professional services or consulting What Sets You Apart Master's degree in Computer & Information Science, MIS, or related field preferred Conga, Zuora or Salesforce Revenue Cloud certification preferred Exposure to Quote-to-Cash, CPQ, Billing, ERP, or Revenue solutions Excelling in analytical, communication, and problem-solving skills Translating requirements into clear solution designs Supporting Phase 0 activities for Revenue Cloud programs Familiarity with journey mapping, design thinking, or OKR-setting Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

PwC logo
PwCFort Worth, TX

$155,000 - $410,000 / year

Industry/Sector Not Applicable Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Quote to Cash Consulting team you will lead the design of Salesforce technology-enabled solutions that address the needs of large organizations. As a Director you will execute complex programs, support business development efforts, and drive differentiation in PwC's offerings. This role is pivotal in driving growth, shaping client engagements, and mentoring future leaders, all while fostering an environment where people and technology thrive together. Responsibilities Oversee the execution of intricate programs and initiatives Foster collaboration between technology and personnel to enhance productivity Identify market opportunities to differentiate PwC's service offerings Maintain adherence to professional standards and guidelines Promote a culture of innovation and continuous improvement What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Master's Degree in Computer Science, Computer and Information Science, Management Information Systems preferred One or more Salesforce.com certifications preferred Bringing functional domain knowledge of Quote-to-Cash and advising clients on trends Crafting and presenting compelling client presentations and briefings with clarity Leveraging storytelling to connect technology with business Developing data-driven business cases for clients that articulate the ROI for investment for complex CPQ / Billing programs Mentoring and developing future leaders Promoting a culture of innovation and excellence Possessing prior experience in the consulting industry Experience with Agile methodologies Understanding of monetization models: transactional, recurring, consumption-based, subscription, and project-based Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

PwC logo
PwCColumbia, SC
Industry/Sector Not Applicable Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce - Application Evolution Services team you are expected to lead the creation and implementation of impactful Salesforce solutions. As a Director you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role involves developing Application Managed Services solutions that align with clients' technology and business needs. Responsibilities Develop and implement impactful Salesforce solutions Set the strategic direction for the team Lead business development efforts Oversee multiple projects and client relations Align solutions with clients' technology and business needs Mentor and guide team members Foster an environment of integrity and inclusion Comply with PwC policies and standards What You Must Have Bachelor's Degree 8 years of experience What Sets You Apart Developing Application Managed Services solutions Solving business and technology challenges Delivering SAP, Oracle, Salesforce, and/or Workday solutions Leading teams and fostering trust Conducting industry, market, and competitive analysis Developing business cases and ROI understanding Creating customer-centric operating models Driving strategic change in client organizations Writing and presenting to industry audiences Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

PwC logo
PwCDallas, TX

$99,000 - $232,000 / year

Industry/Sector Technology Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 5 year(s) Preferred Qualifications Degree Preferred Master's Degree Preferred Fields of Study Computer and Information Science,Management Information Systems Certification(s) Preferred One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant Preferred Knowledge/Skills Demonstrates proven extensive knowledge levels and acumen specific to understanding underlying client business problems and developing Salesforce technology-enabled solutions that addresses the needs of large organizations, including how to implement technology solutions to help streamline organizational needs and meet legal-related and industry-specific compliance standards and regulations. Demonstrates proven extensive knowledge levels and success in roles assisting large organizations with: Improving the performance of their Sales, Service, Marketing, R&D, IT, and Operations business units; Understanding and solving business and technology challenges related to the implementation of CRM technologies, and, Delivering Social & Mobile Enterprise platforms, and designing and developing platform-based applications that meet client business needs. Demonstrates proven extensive knowledge and success as a team leader, including: Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; Answering questions and providing direction to less-experienced staff; Coaching staff including providing timely meaningful written and verbal feedback. For roles within Financial Services, prior experience in Financial Services preferred; for roles within Pharma & Life Sciences Industry Advisory, prior experience in Pharma & Life Sciences industry preferred. Demonstrates proven success and extensive abilities to learn and perform in functional and technical capacities, which includes the following areas: Leading and/or facilitating teams to develop client proposals, leveraging extensive business development and relationship management know-how; Identifying and addressing client needs: developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; preparing and presenting comprehensive written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection; Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management; Software configuration, Mobile solutions, Apex coding, or Visualforce coding experience in Salesforce.com and/or Veeva; System application implementations, software configurations, or other related coding in the following technological product suites; Salesforce.com, SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications; Third-party integrations and functionality and impact of these integrations; Utilization of PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality; Producing deliverables within a diverse, fast paced environment, collaborating effectively across global teams and juggle multiple projects and initiatives simultaneously. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Huntington Bancshares Inc logo
Huntington Bancshares IncChicago, IL

$93,000 - $189,000 / year

Description Additional Job Description The Huntington Salesforce Center of Excellence (COE) team is seeking an experienced Senior Service Delivery Manager to lead delivery teams responsible for the design, build, deployment and support of Salesforce-related applications. The ideal candidate will have experience with the development of strategy, planning, funding, prioritization, resource planning/management and delivery of technology products and services to the Business Partner(s) and cross-impacted Information Technology delivery partners. Duties and Responsibilities: Direct responsibility for end-to-end technology project execution based on Agile methodology Ensure team delivers on-time and high-quality results Evaluate delivery plans; identify and proactively reduce and remove roadblocks Direct responsibility for resource planning, recruitment and management for the technical team members including Technical Lead, Developer and Quality Assurance roles Establish delivery execution model which leverages onshore and offshore resources Continually align staffing plans to deliverables and budgets; when appropriate, adjust technical team resources to meet upcoming delivery targets and budget modifications. Build high performing teams by establishing goals and through regular coaching track progress with these career plans. Partner with line of business and IT partners to develop technology strategy for capabilities assigned to delivery teams Partner with delivery peers to coordinate release plans and day-of release activities. Basic Qualifications: Bachelor's Degree OR Equivalent experience. 5-7 years of related experience managing technical teams Exceptional communication and interpersonal skills are required for interacting and collaborating with developers, analysts, and business staff throughout the organization Strong organizational skills with demonstrated ability to instruct a high-performing team, work with partners to set and meet business service level agreement levels, and plan and deliver work to expectations Preferred Qualifications: 5+ years of experience in large scale, enterprise organizations 5+ years of experience executing delivery based on Agile methodology. 3+ years of experience focused on the Salesforce platform Salesforce Administration certifications preferred Experience with modern data architecture and integration approaches, particularly service-oriented and event driven architecture concepts Experience providing shared services to multiple teams Experience in Financial Services industry or with financial applications Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: 93,000.00 - 189,000.00 USD Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Posted 30+ days ago

K logo
KKR & Co. Inc.New York, NY
COMPANY OVERVIEW KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR's insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR's investments may include the activities of its sponsored funds and insurance subsidiaries. TEAM OVERVIEW KKR's Technology, Engineering, and Data team is responsible for our technological foundation including our data platforms, AI initiatives, and critical integrations that accelerate our path to transformation. The Technology, Engineering, and Data team invests in new technology that will support and scale our business to create an intelligent, data centric culture. The team is also responsible for systems and tools that manage our investor contact data, permissions, and other content within our client-facing portal and support integrations that feed into those systems. The team consists of highly technical and skilled employees with the ability to form strong partnerships between technology and business segments. POSITION SUMMARY We are looking for an experienced and strategic Salesforce Architect to lead the design and governance of our Salesforce ecosystem. This role will be responsible for rearchitecting and leading the transformation of the existing implementation and play a key role in enabling AI-driven decision-making and service automation across Sales, Service and Data Clouds. As a Salesforce Architect, you will be responsible ensuring architectural integrity across the Salesforce ecosystem and serve as the technical authority on Salesforce capabilities, platform limitations and best practices. RESPONSIBILITIES Design end-to-end Salesforce solutions that align with business strategy and technical standards and ensuring ongoing architectural integrity. Manage and optimize multi-org environments to ensure seamless integration and data consistency. Management of existing architecture across multiple applications sharing data in a single org environment and leading the rearchitecting and transformation to a scalable target architecture with a focus on Data Cloud, Einstein AI and Agentforce to deliver intelligent AI automation and insights capabilities. Implement Einstein and Agentforce capabilities to support AI driven case resolution/inquiry management, predictive analytics, automated workflows and AI-enhanced user experiences. Collaborate with stakeholders to understand and translate requirements into secure and scalable solutions. Provide technical leadership and mentorship to Salesforce developers and administrators on development standards, reusable component and scalable architecture. Stay current on Salesforce innovation, product releases/features and architectural trends recommending adoption paths, assist driving innovation and leveraging new technologies effectively. Lead platform governance, data modeling, performance optimization and compliance standards. QUALIFICATIONS Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 8+ years of experience as a Salesforce Architect or in a similar role. Deep understanding of Salesforce architecture principles, multi-org strategies and system design. Experience working in multi-org environments and managing complex integrations, especially with AWS. Expertise in Apex, Visualforce, Lightning Components, and other Salesforce development tools. Experience with Salesforce Clouds' implementations - Sales, Service, Data, Experience and Platform. Excellent problem-solving skills and the ability to work under pressure. Strong communication and leadership skills, with the ability to manage and mentor a team. Familiarity with Agile/Scrum development methodologies. CRITICAL COMPETENCIES FOR SUCCESS Salesforce Certified Technical Architect (CTA) or other relevant Salesforce certifications. Knowledge of additional Salesforce clouds and products. Experience with DevOps practices and CI/CD tools. Prior experience in a start-up or fast-paced environment. #LI-ONSITE This is the expected annual base salary range for this New York-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance. Base Salary Range $150,000 - $190,000 USD KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

Posted 30+ days ago

Intercom logo

Senior Salesforce Engineer

IntercomSan Francisco, CA

$207,000 - $247,000 / year

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Job Description

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity?

We are looking for a Senior Salesforce Engineer to join Team Order (CPQ). In this role, you'll work closely with team members on building a more robust and scalable Quote-to-Cash system. You'll also have the chance to work on transformational change in how we do business at Intercom.

What will I be doing?

  • Design scalable and durable solutions in Salesforce to enable a smooth Quote-to-Order system.
  • Advise on and help execute transformational systems projects.
  • Actively participate in maintaining a culture of quality and consistency.
  • Execute projects within the remit of the team from inception to delivery.
  • Create observability in Quote-to-Cash systems.
  • Ensure Quote-to-Cash system health.

What skills do I need?

  • Rapid development via AI tools
  • Proven track record of implementing complex Salesforce CPQ solutions that meet business and scalability needs
  • Solid understanding of VisualForce/Apex, Javascript, and Trigger framework patterns
  • Experience with Git
  • Comfortable finding, investigating, and solving large, vague problems.
  • Comfortable communicating with stakeholders to ensure project success.
  • Experience working on transformational projects with multiple stakeholders
  • Salesforce certifications such as Salesforce Certified CPQ Specialist, Salesforce Certified Platform Developer I and II, Salesforce Certified Platform App Builder, and/or Salesforce Certified System Architect (or equivalent experience) are highly desirable

Bonus skills & attributes 

  • Experience with Snowflake/ SQL / DBT
  • Development experience outside Salesforce (Ruby)
  • Experience with Gearset or CI / CD

Benefits 

We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! 

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!
  • Proof of eligibility to work in the United States is required.

The base salary range for candidates within the San Francisco Bay Area is $207,000 - $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

#LI-Hybrid

Policies 

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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