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Galderma logo
GaldermaDallas, TX
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: US Business Analyst- Salesforce Platforms Location: Boston MA or Dallas TX Candidates must be legally authorized to work in the United States without employer sponsorship. We are unable to offer work visas or transfer existing work visas. Please do not apply if you require work sponsorship now or in the future. Position Summary: The Salesforce Platforms Business Analyst (US) based in Boston office, is a key member of the Global IT Commercial & Digital team, focused on driving business value through Salesforce platform capabilities across the United States market. This role supports Commercial, Medical, and Marketing stakeholders by identifying opportunities, gathering requirements, and delivering scalable Salesforce-based solutions aligned with business goals and regulatory standards. As a strategic liaison between US-based business teams and IT, this role ensures the effective design, implementation, and optimization of Salesforce platforms-primarily Sales Cloud, Service Cloud, Marketing Cloud, and associated applications. The Business Analyst will collaborate closely with Salesforce Product Owners, Architects, Admins, and external partners to enable successful project delivery and continuous platform innovation. Key Responsibilities: Salesforce Strategy & Business Requirement Definition Gather, analyze, and translate US business needs into detailed Salesforce platform requirements and user stories. Lead discovery and solution workshops with stakeholders from Commercial, Field Sales, Customer Support, and Marketing teams. Recommend platform enhancements and features to support customer engagement, automation, and business effectiveness. Ensure alignment with global Salesforce platform strategy and enterprise architecture standards. Platform Enablement & Optimization Serve as a subject matter expert on Salesforce ecosystem components, including Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud and AppExchange tools. Support feature configuration, user onboarding, change management and training for new Salesforce capabilities in the US. Identify and promote reuse of global assets, data models, and process templates. Collaborate with IT and Salesforce Support teams to resolve platform issues and implement enhancements. Project Delivery & Stakeholder Management Manage the full lifecycle of Salesforce-related projects in the US: from business case through delivery and adoption. Coordinate with cross-functional teams to validate requirements, perform testing, secure approvals, and ensure timely launches. Provide clear communication, documentation, and status reporting to business stakeholders and IT leadership. Ensure solutions meet compliance requirements (e.g., HIPAA, GDPR) and adhere to industry best practices. Data & Insights Work with CRM and Analytics teams to ensure data integrity, reporting accuracy, and KPI tracking across Salesforce solutions. Support setup and optimization of dashboards, reporting tools, and campaign analytics. Contribute to data flow design between Salesforce and adjacent platforms (e.g., ERP, DAM, marketing automation). Experience in designing or collaborating on Data Models for digital initiatives within Salesforce Data Cloud. Governance, Compliance & Best Practices Maintain documentation including business process maps, platform playbooks, training guides, and onboarding materials. Ensure adherence to IT governance and change management processes. Act as a champion for process simplification, automation, and end-user experience enhancement. Contribute to the evolution of Salesforce governance and the creation of a US Salesforce Center of Excellence. Support with local US requirements the creation of a global Salesforce Centre of Excellence (CoE) Align the local market with CoE company's business strategy and digital transformation goals. Enforce consistent development standards, release management, and deployment strategies to US region. Supporting Salesforce DevOps global process (CI/CD pipelines, automated testing) evolution. Minimum Education, Knowledge and Skills: Technical Expertise 5+ years of experience as a Business Analyst or Salesforce Consultant in IT, CRM, or Commercial domains. Proven experience working with Salesforce Sales Cloud, Service Cloud, Data Cloud and/or Marketing Cloud in a business-facing capacity. Familiarity with Salesforce integrations, automation tools (e.g., Flow, Process Builder), and AppExchange products. Understanding of Agile delivery models, user story development, and backlog grooming. Experience in regulated industries (e.g., Pharma, Life Sciences) is highly desirable. Differential: Salesforce Certified Business Analyst & Salesforce Administrator certification credential. Soft Skills Strong analytical, facilitation, and documentation skills. Excellent verbal and written communication; able to interact effectively with technical and non-technical stakeholders. Proactive problem-solver with attention to detail and a continuous improvement mindset. Able to manage multiple priorities and adapt in a fast-paced, global matrix organization. Language Skills Fluent in English (required). Next Steps If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Posted 30+ days ago

PwC logo
PwCDallas, TX
Industry/Sector Pharma and Life Sciences Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 10 year(s) Preferred Qualifications Certification(s) Preferred One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant Preferred Knowledge/Skills Demonstrates thought leader-level knowledge and acumen specific to understanding underlying client business problems and developing Salesforce technology-enabled solutions that addresses the needs of large organizations, including: Implementing technology solutions to help streamline organizational needs and meet legal-related and industry-specific compliance standards and regulations. Demonstrates thought leader-level knowledge and success in roles assisting large organizations with improving the performance of their Sales, Service, Marketing, R&D, IT, and Operations business units including: Understanding and solving business and technology challenges related to the implementation of CRM technologies, delivering Social & Mobile Enterprise platforms, and designing and developing platform-based applications that meet client business needs. Demonstrates thought leader-level knowledge and success as a team leader, including: Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; and, Answering questions and providing direction to less-experienced staff; coaching staff including providing timely meaningful written and verbal feedback. For roles within Financial Services, prior experience in Financial Services preferred; for roles within Pharma & Life Science Industry Advisory, prior experience in Pharma & Life Science industry preferred. Demonstrates proven success and thought leader-level abilities to learn and perform in functional and technical capacities, which includes the following areas: Leading and/or facilitating teams to develop client proposals, leveraging business development and relationship management know-how; Developing and sustaining client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; preparing and presenting comprehensive written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection; Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management; Software configuration, Mobile solutions, Apex coding, or Visualforce coding experience inSalesforce.com and/or Veeva; System application implementations, software configurations, or other related coding in the following technological product suites; Salesforce.com, SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications; Third-party integrations and functionality and impact of these integrations; Utilizing PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality; Producing deliverables within a diverse, fast paced environment, collaborate effectively across global teams and juggle multiple projects and initiatives simultaneously. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $148,000 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

PwC logo
PwCLittle Rock, AR
Industry/Sector Not Applicable Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Quote to Cash Consulting team you will lead the design of Salesforce technology-enabled solutions that address the needs of large organizations. As a Director you will execute complex programs, support business development efforts, and drive differentiation in PwC's offerings. This role is pivotal in driving growth, shaping client engagements, and mentoring future leaders, all while fostering an environment where people and technology thrive together. Responsibilities Oversee the execution of intricate programs and initiatives Foster collaboration between technology and personnel to enhance productivity Identify market opportunities to differentiate PwC's service offerings Maintain adherence to professional standards and guidelines Promote a culture of innovation and continuous improvement What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Master's Degree in Computer Science, Computer and Information Science, Management Information Systems preferred One or more Salesforce.com certifications preferred Bringing functional domain knowledge of Quote-to-Cash and advising clients on trends Crafting and presenting compelling client presentations and briefings with clarity Leveraging storytelling to connect technology with business Developing data-driven business cases for clients that articulate the ROI for investment for complex CPQ / Billing programs Mentoring and developing future leaders Promoting a culture of innovation and excellence Possessing prior experience in the consulting industry Experience with Agile methodologies Understanding of monetization models: transactional, recurring, consumption-based, subscription, and project-based Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 3 weeks ago

OTR Solutions logo
OTR SolutionsRoswell, GA
OTR Solutions is an innovator in the transportation industry providing a suite of supply chain financial products including factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization. We continue to evolve our Cloud-Native platform that will drive the next wave of innovation in the industry and fuel OTR's growth. We are looking for growth minded, collaborative technologist who love to create, innovate, and learn cutting-edge solutions on the latest and greatest technology. OTR has been recognized as a "Top Workplace" by the Atlanta Journal-Constitution since 2016! The Salesforce Architect will lead the design, development, and implementation of scalable and high-performing Salesforce solutions. This role will serve as a key technology strategist, working closely with business stakeholders, product owners, and technical teams to ensure our Salesforce platform drives value across the organization. Please note: We do not sponsor work-related visas. Key Responsibilities: Design and architect end-to-end Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, etc.) aligned with business goals and technology strategy. Lead the Salesforce implementation lifecycle, including discovery, architecture, development oversight, testing, and deployment. Define integration architecture and patterns for Salesforce with third-party systems such as ERP, data warehouses, and external APIs. Collaborate with business units to translate functional requirements into scalable technical solutions. Own and maintain the Salesforce data model, security configuration, and automation processes. Establish and enforce best practices for Salesforce development, deployment, and documentation. Mentor Salesforce administrators and developers, fostering a high-performing team environment. Stay up-to-date with Salesforce platform updates, releases, and emerging tools to identify opportunities for optimization and innovation. What we look for: 5+ years (7+ years preferred) of Salesforce implementation experience in an agile development environment 5+ years of experience identifying and documenting business process requirements, developing process flow analysis, data modeling, functional design experience, and creating project plans Proven ability to design and optimize business processes and integrate processes across disparate systems, incorporating best practices Salesforce Administrator and Salesforce Platform Developer I or II certifications preferred Experience writing user stories to capture Salesforce requirements Experience designing or building Salesforce integrations with 3rd party applications Experience with data migrations from third party systems to Salesforce Excellent written and oral communications skills, relationship focus, and strong technical and business acumen Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies Strong problem-solving skills, ability to multi-task, and a high degree of emotional intelligence BA/BS degree in Computer Science, Engineering, or Business Perks and Benefits: OTR provides a competitive, comprehensive compensation package for our full-time employees: Paid Certifications Certification Bonus Eligibility for Individual and Company bonus programs Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability Pet Insurance, Paid Family Leave, Employee Assistance Program Fully Paid Maternity Leave 401(k) with Company Matching Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays Travel Stipend to support Work Life Balance Leadership Development and Training Continuous Learning + Professional enhancements Weekly Catered Lunches + Casual Dress Code Company Paid Fitness Membership Volunteer Days and Opportunities with Company-Partnered Charities Internal Inclusion programs OTR's mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness. OTR Solutions is an Equal Opportunity Employer

Posted 30+ days ago

PwC logo
PwCAustin, TX
Industry/Sector Not Applicable Specialism Platform Engineering & Architecture Management Level Director Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the System Architecture team you are expected to lead enterprise architecture initiatives and manage complex IT strategy projects. As a Director, you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. You are expected to be crucial in driving business growth, shaping client engagements, and mentoring the future leaders, maintaining PwC's reputation for quality, integrity, and inclusion. Responsibilities Lead enterprise architecture initiatives Manage complex IT strategy projects Set the strategic direction for system architecture Oversee multiple projects and maintain executive-level client relations Drive business growth and shape client engagements Mentor and develop the future leaders Confirm adherence to quality, integrity, and inclusion standards Promote technological advances and innovation What You Must Have High School Diploma 8 years of experience in progressive roles leading IT architecture and engineering designs and domains What Sets You Apart Bachelor's Degree in Management Information Systems preferred Demonstrating thought leader-level knowledge about architectural domain Leading architectural and IT strategy Providing technical recommendations to senior leaders Collaborating with other Solution Architects and Developers Promoting a culture of innovation Providing coaching and technical mentoring Keeping abreast of enterprise architecture practices and trends Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $122,500 - $504,500, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

N logo
Natera IncAustin, TX
POSITION SUMMARY: We are seeking an experienced Senior Salesforce Service Cloud Developer to lead our customer service platform development initiatives. This role combines hands-on technical development with team leadership responsibilities, requiring expertise in Service Cloud architecture, Lightning platform development, and modern DevOps practices. The successful candidate will drive technical excellence while mentoring team members and collaborating across departments to deliver scalable, high-performance solutions that enhance our customer service capabilities. PRIMARY RESPONSIBILITIES: Technical Leadership (35%) Lead complex Service Cloud development projects and customization initiatives Architect and implement advanced Lightning components, Apex solutions, and custom applications Establish and enforce coding standards, development best practices, and technical governance Conduct comprehensive technical design reviews and code reviews to ensure quality and scalability Mentor junior developers and facilitate knowledge sharing across the development team Development & Implementation (30%) Perform hands-on development of complex Service Cloud features including case management, knowledge base, and omni-channel solutions Build and maintain robust integrations with enterprise systems using REST/SOAP APIs, middleware, and ETL processes Optimize system performance, troubleshoot technical challenges, and implement scalable solutions Design and implement automation workflows, process builder flows, and custom business logic Ensure code quality, maintainability, and adherence to Salesforce platform limits and best practices Team Management (20%) Manage and develop technical team members through regular coaching and guidance Conduct performance reviews, set development goals, and create career advancement plans Effectively allocate work assignments and manage team capacity to meet project deadlines Foster a collaborative, learning-focused team culture that encourages innovation and knowledge sharing Coordinate with cross-functional teams including business analysts, QA, and product management on technical deliverables Technical Innovation (15%) Research and evaluate new Salesforce features, tools, and capabilities to drive platform evolution Develop prototypes, proof-of-concepts, and pilot innovative solutions for business challenges Lead technical modernization efforts and technical debt reduction initiatives Implement and optimize DevOps practices including CI/CD pipelines, automated testing, and deployment strategies QUALIFICATIONS: Required Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience 5+ years of hands-on Salesforce development experience with at least 3 years focused on Service Cloud Current Salesforce certifications including Platform Developer I and Service Cloud Consultant (Platform Developer II preferred) Proven experience in team leadership or technical mentoring roles Strong expertise in Apex, Lightning Web Components, Visualforce, and SOQL/SOSL Experience with Salesforce integration patterns, APIs, and middleware technologies Knowledge of DevOps practices and tools (Git, Jenkins, CI/CD pipelines) Excellent communication skills and ability to work effectively with cross-functional teams Preferred Advanced Salesforce certifications (Platform Developer II, Technical Architect, System Architect) Experience with Salesforce MIAW, CTI, or other Salesforce Service Cloud products Knowledge of web development technologies (JavaScript, HTML5, CSS3, React) Experience with agile development methodologies and project management Previous experience in customer service or contact center environments Familiarity with enterprise integration platforms and data migration tools KNOWLEDGE, SKILLS, AND ABILITIES Technical Expertise Deep understanding of Salesforce Service Cloud capabilities including case management, knowledge management, omni-channel, and service console Advanced proficiency in Lightning Platform development including Lightning Web Components, Aura components, and Lightning App Builder Strong command of Apex programming, triggers, batch processing, and asynchronous processing patterns Expertise in declarative tools including Process Builder, Flow Builder, Workflow Rules, and Approval Processes Knowledge of Salesforce security model, sharing rules, profiles, permission sets, and field-level security Experience with data modeling, custom objects, relationships, and large data volume considerations Integration and Architecture Proven ability to design and implement complex system integrations using REST/SOAP APIs, callouts, and web services Understanding of enterprise architecture patterns and best practices for scalable solutions Experience with data migration strategies, ETL processes, and data quality management Knowledge of middleware platforms and integration tools (MuleSoft, Dell Boomi, etc.) Leadership and Communication Strong leadership skills with experience managing technical teams and driving results Excellent verbal and written communication skills with ability to explain technical concepts to non-technical stakeholders Proven ability to mentor junior developers and facilitate knowledge transfer Experience conducting technical interviews and building high-performing development teams Strong analytical and problem-solving skills with attention to detail Project Management Experience with agile development methodologies (Scrum, Kanban) and project management tools Ability to estimate development efforts, manage project timelines, and coordinate deliverables Strong organizational skills and ability to manage multiple priorities in fast-paced environments Experience with change management and release management processes in enterprise environments The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Austin, TX $111,600-$139,500 USD OUR OPPORTUNITY Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: BBB announcement on job scams FBI Cyber Crime resource page

Posted 1 week ago

PwC logo
PwCSan Diego, CA
Industry/Sector Not Applicable Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Quote to Cash Consulting team you will lead the design of Salesforce technology-enabled solutions that address the needs of large organizations. As a Director you will execute complex programs, support business development efforts, and drive differentiation in PwC's offerings. This role is pivotal in driving growth, shaping client engagements, and mentoring future leaders, all while fostering an environment where people and technology thrive together. Responsibilities Oversee the execution of intricate programs and initiatives Foster collaboration between technology and personnel to enhance productivity Identify market opportunities to differentiate PwC's service offerings Maintain adherence to professional standards and guidelines Promote a culture of innovation and continuous improvement What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Master's Degree in Computer Science, Computer and Information Science, Management Information Systems preferred One or more Salesforce.com certifications preferred Bringing functional domain knowledge of Quote-to-Cash and advising clients on trends Crafting and presenting compelling client presentations and briefings with clarity Leveraging storytelling to connect technology with business Developing data-driven business cases for clients that articulate the ROI for investment for complex CPQ / Billing programs Mentoring and developing future leaders Promoting a culture of innovation and excellence Possessing prior experience in the consulting industry Experience with Agile methodologies Understanding of monetization models: transactional, recurring, consumption-based, subscription, and project-based Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 3 weeks ago

PwC logo
PwCBuffalo, NY
Industry/Sector Not Applicable Specialism Platform Engineering & Architecture Management Level Director Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the System Architecture team you are expected to lead enterprise architecture initiatives and manage complex IT strategy projects. As a Director, you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. You are expected to be crucial in driving business growth, shaping client engagements, and mentoring the future leaders, maintaining PwC's reputation for quality, integrity, and inclusion. Responsibilities Lead enterprise architecture initiatives Manage complex IT strategy projects Set the strategic direction for system architecture Oversee multiple projects and maintain executive-level client relations Drive business growth and shape client engagements Mentor and develop the future leaders Confirm adherence to quality, integrity, and inclusion standards Promote technological advances and innovation What You Must Have High School Diploma 8 years of experience in progressive roles leading IT architecture and engineering designs and domains What Sets You Apart Bachelor's Degree in Management Information Systems preferred Demonstrating thought leader-level knowledge about architectural domain Leading architectural and IT strategy Providing technical recommendations to senior leaders Collaborating with other Solution Architects and Developers Promoting a culture of innovation Providing coaching and technical mentoring Keeping abreast of enterprise architecture practices and trends Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $122,500 - $504,500, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

PwC logo
PwCTampa, FL
Industry/Sector Technology Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Salesforce Consulting team you will lead the delivery of innovative Salesforce solutions that meet client needs. As a Manager you will supervise, develop, and coach teams, maintaining exceptional deliverables while managing client accounts and driving engagement workstreams. Responsibilities Lead the implementation of innovative Salesforce solutions for clients Drive the development of exceptional deliverables Foster a collaborative team environment to enhance performance Identify and address client needs through strategic planning Utilize technology to improve service delivery and productivity Cultivate powerful relationships with clients and stakeholders What You Must Have Bachelor's Degree 5 years of experience What Sets You Apart Master's Degree preferred One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant Demonstrating extensive experience with Salesforce platform Defining scalable technical solution architecture Managing integrations with third-party systems Producing deliverables in fast-paced environments Working effectively across diverse teams Understanding enterprise applications integration Demonstrating hands-on experience with customization Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Sentara Healthcare logo
Sentara HealthcareVirginia Beach, VA
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview Software product development focuses on developing multiple types/categories of software, including end-user applications, enterprise data architecture, and operating systems/utility software and tools, which provides a platform for running end-user applications for external customers. The work includes: •Understanding the domain of the software problem and/or functionality, the interfaces between hardware and software, and the overall software characteristics •Using programming, scripting, and/or database languages to write the software code •Supporting software test engineering, DevOps, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements •Applying knowledge of software development best practices, including technical design specifications, coding standards, code reviews, source control management, build processes, testing, and operations. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: Works independently with general supervision. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies, and practices. Education Experience in lieu of a Bachelor's Degree Bachelor's Degree or 4 years of related experience. Experience 4 years of related experience . We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$80,204.80-$133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down - $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Posted 2 weeks ago

Care It Services logo
Care It ServicesDallas, Texas
Job Title : Salesforce Release Manager Location: US ( Remote ) The Salesforce Release Manager will use Agile Accelerator and Copado to facilitate the Continuous Integration and Continuous Deployment of changes to Salesforce orgs. They will report to the Platform Engineer in the Center of Excellence but will be embedded with a delivery team. • They will participate in the Sprint Planning to organize the changes prior to release. Lead Release planning meeting • They will be Tier 1 support for the developers in their commits and integration deployments • They will deploy the changes to the UAT and Stage environments o Available to deploy to Pstage at least once a day EST • They will back deploy changes to lower regions in the pipeline • They will deploy the changes to the Production environment and Available to deploy to Prod §Twice a month - Wednesday morning at 6AM EST for Ops org • Once a month - Friday night at 9pm EST for Health org • They will assist the Platform Engineer in enhancements to the tools. Areas of Expertise and Experience must include: 1. Releases - Industry Best Practices 2. Salesforce a. Deep understanding of MetaData 一 b. Understanding of Apex Code i. Coverage ii. Testing 一 c. VS Code i. Package.xml 3. Copado a. Metadata pipeline 一 i. Commits 一 ii. Promotions 一 iii. Deployments 4. GitHub a. Branching Strategy b. Pull Requests 一 c. Operations 一 i. Cloning 一 ii. Pull vs Synch 一 iii. Stage vs Commit 一 iv. Merge 一 d. VS Code i. Extensions 一 ii. Search This is a remote position. Compensation: $50.00 - $55.00 per hour Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.

Posted 30+ days ago

PricewaterhouseCoopers logo
PricewaterhouseCoopersAtlanta, Nebraska
Industry/Sector Not Applicable Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The OpportunityAs part of the Salesforce - Application Evolution Services team you are expected to lead the creation and implementation of impactful Salesforce solutions. As a Director you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role involves developing Application Managed Services solutions that align with clients' technology and business needs. Responsibilities- Develop and implement impactful Salesforce solutions- Set the strategic direction for the team- Lead business development efforts- Oversee multiple projects and client relations- Align solutions with clients' technology and business needs- Mentor and guide team members- Foster an environment of integrity and inclusion- Comply with PwC policies and standards What You Must Have- Bachelor's Degree- 8 years of experience What Sets You Apart- Developing Application Managed Services solutions- Solving business and technology challenges- Delivering SAP, Oracle, Salesforce, and/or Workday solutions- Leading teams and fostering trust- Conducting industry, market, and competitive analysis- Developing business cases and ROI understanding- Creating customer-centric operating models- Driving strategic change in client organizations- Writing and presenting to industry audiences Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-workPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 day ago

T logo
Travelers Indemnity CoAtlanta, Georgia
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $135,700.00 - $223,900.00 Target Openings 2 What Is the Opportunity? Travelers is seeking a Senior Software Engineer (Salesforce) to join our Personal Insurance organization as we grow and transform our Technology landscape. Individual will complete advanced software end to end engineering tasks that span many parts of a system including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications. Individual will also consult with users to determine hardware, software or system functional specifications, manage the effective use of resources, act as subject matter expert across multiple applications, systems and technologies, leverage technical and business knowledge to drive the planning and execution of complex initiatives, participate in the design/ development process, and provide technical leadership. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. What Will You Do? Provide Salesforce Service Cloud & FSC Insurance Expertise: Configure FSC insurance objects with complex relationships, customizing only where appropriate Implement sophisticated Omni-Channel routing strategies including overflow routing and agent availability management Build advanced case management workflows for operations processing Design and implement insurance-specific solutions powering automated capabilities and processes that assist operations Provide Integration & Event Management: Implement complex Salesforce Connect configurations accessing real-time policy and insurance data Design and build platform event publishing for critical insurance workflows (policy cancellations, underwriting decisions, etc) Create REST API integrations with external capabilities to drive insurance processes Implement Change Data Capture for maintaining downstream system synchronization API Engineering: Build custom REST APIs for insurance-specific operations Implement GraphQL queries for complex insurance data relationships Design composite API patterns for streamlined mobile insurance applications Provide Technical Leadership: Lead complex integrations using platform events for real-time insurance operations, such as policy servicing, underwriting, etc. Engineer advanced Flow Builder solutions for operations decision trees, such as policy servicing, underwriting, etc. Guide junior developers on FSC out of the box capabilities best practices and insurance-specific business processes Perform complex analysis, advanced level design, configuration and develop functions for impactful and high-visibility tasks. Take the lead on directing and implementing solutions to moderately complex, loosely scoped problems that are aligned with team goals. Deliver efforts both independently and by leading other team members. Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents. Act as a technology advocate, independently seeking opportunities where technology can be utilized to improve the business. Provide technical guidance and mentorship while fostering a team environment. Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts. Seek opportunities to expand technical knowledge and capabilities. Perform other duties as assigned. What Will Our Ideal Candidate Have? Five years of programming/development experience preferred. Delivery- Advanced delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems. Domain Expertise- Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain, understanding how to apply them, and sharing knowledge with coworkers. Problem Solving- Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems, reflects on solutions, measuring their impact, and uses that information to ideate and optimize. Also adept at making decisions that involve a significant number of factors with broad implications. Communication- Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, collaborate effectively with teammates and others regardless of role, quickly extract core issues from discussions and meetings, give and receive constructive feedback, offer help when asked, and ensure everyone has a chance to share their thoughts and are heard; an attentive and empathetic listener. Leadership- Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members. What is a Must Have? Bachelor's degree in Computer Science or a related field, or its equivalent in work experience. Three years of programming/development experience. What Is in It for You? Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

Posted 6 days ago

GE Appliances logo
GE AppliancesLouisville, Kentucky
At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? At GE Appliances, a Haier company, we are powered by creators, thinkers, and makers who believe in continuous innovation and collaboration. We are looking for a Senior Salesforce Developer with strong solutioning and development experience in Salesforce’s Field Service application to join our team. This role will partner closely with Technical and Solution Architects to design and deliver scalable solutions that meet stakeholder needs. Position Senior Salesforce Field Service Developer Location USA, Louisville, KY How You'll Create Possibilities Key Responsibilities Solutioning and Architecture (50%) Meet with stakeholders to review and document proposed solutions in Jira and Confluence Map data flows, automations, and transformations Partner with Solution Architects and Developers to finalize proposed solutions Identify required creation or modification of system integrations Field Service Development (30%) Develop custom Field Service Lightning (FSL) extensions and other applications using LWC, Apex, and Salesforce tools Leverage third-party integrations (via MuleSoft) to connect data sources Provide technical clarity and guidance to junior developers Support QA, UAT, and bug resolution as needed Collaboration and Oversight (10%) Serve as DevOps team lead for release management preparation and issue resolution Collaborate with Technical and Solution Architects on business requirements, acceptance criteria, and proposed solutions Other Responsibilities (10%) Participate in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives Assist project leaders with roadmap and timeline input Contribute to other related duties as assigned What You'll Bring to Our Team Minimum Qualifications Bachelor’s degree (or equivalent) in Computer Science or related technical field 3 years of Salesforce Field Service technical architecture experience 5 years of Salesforce Field Service development experience in a Service Cloud environment Must have one of the below: Salesforce Service Cloud Consultant, Field Service Consultant, Architect, or other relevant Salesforce certification Experience with Agile methodologies and participation in Agile ceremonies Strong verbal, written, and interpersonal communication skills Ability to work full time US EST hours. Preferred Qualifications Master’s degree (or equivalent) in Computer Science or related technical field Additional Salesforce certifications Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

Posted 30+ days ago

B logo
Blue Cross Blue Shield of AZPhoenix, Arizona
Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements: Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month Onsite: daily onsite requirement based on the essential functions of the job Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week. This position is hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona. PURPOSE OF THE JOB The CRM Solutions Developer is part of an agile development team, working on the deployment, customization and integration of Salesforce and Microsoft Dynamics CRM in the enterprise. Activities include requirements reviews, design reviews, estimating work, programming to specifications and guidelines, unit testing, and daily status reporting. REQUIRED QUALIFICATIONS Required Work Experience Experience in computer / information technology and CRM solutions development Level 1: 1 year Level 2: 3 years Level 3: 5 years Level 4: 7 years Experience in programming, query design, and database development, ETL Processes and CRM solutions development Level 2: 2 years Level 3: 3 years Level 4: 4 years Experience in project management Level 3: 1 year Level 4: 3 years Required Education High School Diploma or GED Required Licenses N/A Required Certifications MS Dynamics Certification or Salesforce Certifications (Applies to Level 4) PREFERRED QUALIFICATIONS Preferred Work Experience Experience in computer / information technology and CRM solutions development Level 1:1 year Level 2: 3 years Level 3: 5 years Level 4: 7 years Experience in project management Level 2: 1 year Level 3: 3 years Level 4: 4 years Supervisory Experience Level 4: 1 year Preferred Education Bachelor’s Degree in Computer Science or Business Administration Preferred Licenses N/A Preferred Certifications MS Dynamics Certification (Applies to All Levels) ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Level 1 - Performs job functions under close supervision or peer review Learn area’s direct flow; and how it affects surrounding systems and operational areas. Design, maintain, develop, and enhance Salesforce or Microsoft Dynamics systems and programs. Design and code basic-level systems, programs, and interfaces, using the appropriate structured programming techniques and programming languages. Participate in the development, review, and creation of documentation used to support associated systems. Create logic, system, and program flows for complex systems, including interfaces and metadata Write and execute unit test plans. Track and resolve any processing issues. Implement and maintain operational and disaster-recovery procedures. Participate in small to medium projects. Participate in the review of code and/or systems for proper design standards, content and functionality. Assist with development and delivery of presentations to staff and management Participate in all aspects of the Systems Development Life Cycle Analyze data/files and map data from one system to another Adhere to established source control versioning policies and procedures Develop programs, time estimates and project schedules based on prioritization and business requirements. Use sound project management methodology and demonstrate solid time management skills. Monitor and create priority list(s) that are agreed to by user management Meet timeliness and accuracy goals. Communicate status of work assignments to stakeholders and management. Level 2 - Performs job functions with general supervision Design, maintain and develop moderately complex systems and CRM applications Participate or lead medium projects. Track and resolve processing problems, coordinating with all appropriate areas Assist Users/Analysts with the development of system interface specifications Develop, write and implement processing requirements and post implementation review Develop time and cost estimates and system modification schedules. Create and deliver presentations to staff and management. Level 3 - Performs job functions with minimal supervision Facilitate and/or create new procedures and processes that support advancing technologies or capabilities Build, support, and maintain moderately complex processes, CRM applications, and data Evaluate high-level project information and assess project components to forecast work effort required Provide peer-level review and mentoring to levels 1 and 2 Participate and/or lead large- or complex-technical projects Level 4 - Performs job functions in a lead capacity Serve as primary operational contact for internal and external customers when needed or in the absence of the Manager Ensure Service Level Agreements between department and operational or technical areas are met Lead, develop and mentor staff by providing opportunities for growth through delegation, training, and assignment to various project teams Inform the manager/supervisor of any issues impacting the efficient and effective performance of the department including system, resource, and informational barriers; Provide timely feedback to team member on performance Assist the manager/supervisor in the day-to-day operations of the department ALL LEVELS Responsible for technical and production support documentation in accordance with department standards and industry best practices. Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees in those levels. Maintain current knowledge on new developments in technology-related industries Participate in corporate quality and data governance programs Participate in on-call rotation The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements. Perform all other duties as assigned REQUIRED COMPETENCIES Required Job Skills (Applies to All Levels) Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones Intermediate PC proficiency Intermediate proficiency in spreadsheet, database and word processing software Demonstrated proficiency in understanding and implementing business workflows and processes Intermediate knowledge of either Microsoft Dynamics or Salesforce Create unit tests for new and existing code Review and understand detailed business, functional and technical requirements Debug and repair simple to complex defects Present designs and code for review Provide production support for simple to intermediate incidents Accurately document code, unit tests and other assigned work Intermediate knowledge of Microsoft SQL databases. Intermediate proficiency in SSIS, Data Transformation Services, T-SQL, Redgate, stored procedure development, tuning, enterprise data modeling and schema change management. Required Professional Competencies (Applies to All Levels) Strong analytical skills to support independent and effective decisions Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints. Perserverance in the face of resistance or setbacks. Effective interpersonal skills and ability to maintain positive working relationship with others. Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Systems research and analysis. Ability to write and present business intelligence documentation Demonstrate the ability to stay current on global threats and vulnerabilities. Experience working with and managing third parties Knowledge of business requirements development and user acceptance testing. Maintain confidentiality and privacy Analytical knowledge necessary to generate reports based on available data and then make decisions based on reported data Required Leadership Experience and Competencies Facilitate and resolve customer requests and inquiries for all levels of management in Corporation. (Levels 2 - 4) Build synergy with a diverse team in an ever-changing environment. (Applies to Levels 3 - 4) PREFERRED COMPETENCIES Preferred Job Skills (Applies to All Levels) Advanced skill in use of office equipment, including copiers, fax machines, scanner and telephones Advanced PC proficiency Intermediary to advance knowledge in Microsoft Dynamics application or Salesforce Advanced knowledge of Microsoft Applications and Suites, Windows Server, and Microsoft SQL databases. Experience with external facing portals Preferred Professional Competencies (Applies to All Levels) Advanced systems research and analysis expertise Impeccable project management skills Solid technical ability and problem-solving skills knowledge of internal departments and operations Preferred Leadership Experience and Competencies (Applies to Levels 3 - 4) Mentor and provide peer review to lower levels Ability to build lesson plans and deliver lessons to junior team member Our Commitment AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group. Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.

Posted 30+ days ago

Guidehouse logo
GuidehouseBoston, Massachusetts
Job Family : SAAS/PAAS/Cloud Consulting (Digital) Travel Required : Clearance Required : Guidehouse is seeking a Salesforce Director to join our State and Local Government (SLG) Practice within the Platforms Capability Group . This strategic role is designed to accelerate business development and practice growth in the Salesforce ecosystem, with a focus on SLG engagements. The ideal candidate will bring deep Salesforce implementation experience, strong SLG relationships, and the ability to build and lead a high-performing team. This position is being created to address bandwidth constraints in the current Salesforce practice, which is led by a single Director managing both SLG and Federal efforts. What You Will Do: Lead business development efforts in the SLG segment for Salesforce solutions. Collaborate with Salesforce Account Teams , CREs , and ecosystem partners to identify and originate new opportunities. Provide strategic guidance and thought leadership in Salesforce practice development. Support proposal development , solutioning , and pre-sales activities for SLG engagements. Build and mentor a team of Solution Architects and Directors under your leadership as demand grows. Engage directly with SLG clients to understand needs and deliver tailored Salesforce solutions. What You Will Need: Minimum of 10 years of experience in Salesforce implementations. Bachelor’s Degree . U.S. Citizenship . Proven experience leading large-scale Salesforce programs , especially in the SLG sector. Strong understanding of Salesforce architecture , DevSecOps , and implementation methodologies . Demonstrated ability to work with ecosystem partners and originate new business. Excellent communication and stakeholder management skills. Ability to work collaboratively across teams and drive strategic initiatives. What Would Be Nice to Have: Existing relationships within the SLG space. Salesforce certifications (e.g., Administrator , Platform Developer , etc.). Experience with public sector procurement and compliance processes . Familiarity with tools like Salesforce DX , GitHub , Bitbucket , PMD , and SonarQube . What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 1 day ago

Strategic Legal Practices logo
Strategic Legal PracticesLos Angeles, California
Description Summary: Strategic Legal Practices (SLP), a forward-thinking law firm, is seeking a highly skilled and hands-on Salesforce Engineer to enhance and expand our Salesforce ecosystem. This role is not for administrators—we are looking for engineers who live in the code, with deep expertise in Apex, Flow, custom object design, and Salesforce cloud platforms. Candidates with architect-level experience, particularly in custom object integrations with tools like Formstack, Conga, and DocuSign, will receive top consideration. Compensation & Benefits $80,000 - $200,000 annually + benefits (healthcare, 401k, PTO, etc.) Key Responsibilities Salesforce Engineering & Development Design and implement scalable, high-quality Salesforce solutions using Apex , Lightning Web Components , and Flow . Own end-to-end configuration and development of custom objects , record types , automations , and integrations. Build and maintain solutions that support our firm’s operational and client service goals. Platform Optimization Leverage Experience Cloud to design and enhance secure, user-friendly client and partner portals. Implement and support features in Service Cloud and Voice Cloud , such as: Case management, knowledge base, and automated workflows. Call routing, IVR, transcription, and recordings for internal training and optimization. Integration Engineering Lead integrations between Salesforce and third-party tools such as: Formstack , Conga Composer , DocuSign , and calendar/scheduling platforms. Ensure robust and secure data flow between platforms and systems. Collaboration & Innovation Partner closely with IT, operations, and legal teams to translate business requirements into technical solutions. Stay ahead of Salesforce releases and trends, proactively applying new features and patterns. Requirements Bachelor's degree in Computer Science, Information Systems, or a related technical field. 5+ years of Salesforce development experience , not just admin experience. Mastery of Apex , Flow , and Salesforce APIs. Deep hands-on experience with: Experience Cloud Service Cloud Voice Cloud Custom object design and management Strong understanding of data modeling, security (roles, sharing, OWD), and testing. Ability to work independently and thrive in a fast-paced legal-tech environment. Preferred / Bonus Salesforce Certified Platform Developer I and II Salesforce Certified Experience Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Application Architect or System Architect Experience with legal operations or professional services is a plus Demonstrated success integrating Formstack, Conga, and DocuSign in production Benefits We’re committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including: 401(k) with Employer Match – Plan for your future with confidence and company support. Health, Dental, and Vision Insurance – Comprehensive coverage to keep you and your family healthy. Short-Term, Long-Term Disability & Life Insurance – Financial protection for life’s unexpected events. Paid Parking – Convenient and covered, so you can focus on your day. Generous Paid Time Off – Ample time to rest, recharge, and take care of personal matters. Employee Referral Program – Earn rewards for introducing talented individuals to our team. Employee Assistance Program (EAP) – Confidential resources for personal and professional support. Employee Discount Program – Access to exclusive savings on a variety of products and services.

Posted 1 week ago

Flexco logo
FlexcoDowners Grove, IL
Flexco, a leading global manufacturer, is seeking an experienced developer, who is a skilled communicator and a customer focused person, for the position of Salesforce Developer, based out of our Downers Grove, Ill. location. The chosen candidate will work with the solution architect and product manager, to develop customer-facing applications and programs. Relocation and full remote work will not be considered at this time. Candidates must be able to interview and work on site, in Downers Grove, IL. Purpose: This role will develop and maintain applications, programs and integrations for the customer experience value stream based on the product roadmap. Value stream solutions include Sales Cloud, B2B Commerce, Youreka and Boomi. Experience Requirements: 5-8 years of relevant experience in development Front-end development using Salesforce tools Salesforce Platform Developer I certification Integration development using Boomi or similar tool Technical Responsibilities: Analysis, design and development of applications and programs in coordination with the solution architect and product manager. Ability to write, translate and code applications and programs according to specifications and user needs. Ability to write programming scripts to enhance functionality and/or appearance of applications. Assist in deployment of new programs and enhancements to existing applications. Install and configure relevant components. Diagnose and resolve application performance issues. Develop, code, install, test, debug and document applications using appropriate editors. Write documentation to describe program development, logic, coding and corrections. Support applications and programs. Conduct unit testing on applications and programs. Participate in user testing, user training and documentation. Knowledge/Skills/Abilities: Written communication and verbal communication skills for working with users and stakeholders. Ability to organize ideas and plan goals. Understand and apply knowledge of group dynamics and effective team building skills. Salesforce Lightning UI customization and API development, Salesforce Sales Cloud, Salesforce B2B Commerce Boomi or similar. Yourkea nice to have. Flexco is an equal-opportunity employer that offers a generous compensation and benefits package including medical, dental and vision, 401(k) with matching funds, pension plan, life insurance, long-term disability insurance, vacation, and more.

Posted 30+ days ago

PwC logo
PwCPhiladelphia, PA
Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation - Testing and Quality Assurance team you are responsible for the creation and implementation of impactful testing methodologies and quality assurance processes. As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships, managing test delivery engagements, and developing a deeper understanding of the business context. Responsibilities Lead the development and execution of reliable testing methodologies Oversee the implementation of quality assurance processes Analyze intricate issues to provide solutions Mentor and guide junior team members Maintain excellence in deliverables Build and nurture client relationships Manage test delivery engagements effectively Develop a thorough understanding of the business context What You Must Have High School Diploma 3 years of experience What Sets You Apart Bachelor's Degree in Computer Engineering preferred Project Management Professional (PMP), or Agile Certification preferred Evaluating and appraising the lifecycle of a defined Testing Methodology Managing Test Delivery engagements Utilizing leading practice application and integration testing Providing testing recommendations and organizational designs Managing technical teams and engagements Assessing end-to-end integrated systems Conducting quantitative and qualitative analyses of large and complex data Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 weeks ago

Foundation Risk Partners logo
Foundation Risk PartnersMaitland, FL
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a VP, Salesforce Platform Lead to their growing team in Maitland, Florida. This is a full-time, hybrid role. Role Summary: We are seeking a VP, Salesforce Platform Lead to lead the strategy, design, and execution of key digital insurance products, such as sales and client servicing tools. This individual will play a critical role in delivering intuitive, secure, and scalable digital solutions across the insurance ecosystem. Key Responsibilities: Product Strategy & Roadmap Define and manage product roadmaps based on customer insights, analytics, business goals, and technology capabilities. Product Lifecycle Management Lead the full product lifecycle: requirements gathering, user story creation, journey mapping, sprint planning, testing, and release management. Performance Measurement Establish key performance indicators (KPIs) and monitor product adoption, usage, and impact; adjust product plans accordingly. Cross-Functional Delivery Partner closely with teams across technology, operations, marketing, risk, compliance, and client services to ensure successful delivery. Vendor Management Serve as a liaison with digital vendors and solution providers to manage integrations, product enhancements, and service-level expectations. End-User Support & Training Support system configuration, documentation, and training efforts; assist with triage and resolution of platform issues or feedback. Security & Compliance Alignment Ensure digital solutions meet regulatory, security, and accessibility standards. Required Qualifications: 5+ years of product management or related experience in insurance or related industries, ideally with digital tools supporting policyholder onboarding, agent servicing, or claims workflows. Demonstrated success managing digital products using Agile or hybrid methodologies. Experience developing user stories, managing sprint cycles, and collaborating with technical and non-technical teams. Strong understanding of customer experience design and data-driven decision-making. Proficiency with tools such as Salesforce, Microsoft DevOps, Smartsheet, Google Analytics, and/or Excel. Excellent verbal and written communication skills. Bachelor's degree in business, computer science, design, or a related field (or equivalent experience). Preferred Qualifications: Familiarity with CRM platforms used in insurance (e.g., Salesforce & OmniStudio). Salesforce Administrator Certification is a plus. Exposure to campaign personalization, digital engagement tools, or AI-driven user experiences.

Posted 30+ days ago

Galderma logo

US Business Analyst - Salesforce Platforms

GaldermaDallas, TX

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Job Description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: US Business Analyst- Salesforce Platforms

Location: Boston MA or Dallas TX

Candidates must be legally authorized to work in the United States without employer sponsorship. We are unable to offer work visas or transfer existing work visas. Please do not apply if you require work sponsorship now or in the future.

Position Summary:

The Salesforce Platforms Business Analyst (US) based in Boston office, is a key member of the Global IT Commercial & Digital team, focused on driving business value through Salesforce platform capabilities across the United States market. This role supports Commercial, Medical, and Marketing stakeholders by identifying opportunities, gathering requirements, and delivering scalable Salesforce-based solutions aligned with business goals and regulatory standards.

As a strategic liaison between US-based business teams and IT, this role ensures the effective design, implementation, and optimization of Salesforce platforms-primarily Sales Cloud, Service Cloud, Marketing Cloud, and associated applications. The Business Analyst will collaborate closely with Salesforce Product Owners, Architects, Admins, and external partners to enable successful project delivery and continuous platform innovation.

Key Responsibilities:

  1. Salesforce Strategy & Business Requirement Definition
  • Gather, analyze, and translate US business needs into detailed Salesforce platform requirements and user stories.
  • Lead discovery and solution workshops with stakeholders from Commercial, Field Sales, Customer Support, and Marketing teams.
  • Recommend platform enhancements and features to support customer engagement, automation, and business effectiveness.
  • Ensure alignment with global Salesforce platform strategy and enterprise architecture standards.
  1. Platform Enablement & Optimization
  • Serve as a subject matter expert on Salesforce ecosystem components, including Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud and AppExchange tools.
  • Support feature configuration, user onboarding, change management and training for new Salesforce capabilities in the US.
  • Identify and promote reuse of global assets, data models, and process templates.
  • Collaborate with IT and Salesforce Support teams to resolve platform issues and implement enhancements.
  1. Project Delivery & Stakeholder Management
  • Manage the full lifecycle of Salesforce-related projects in the US: from business case through delivery and adoption.
  • Coordinate with cross-functional teams to validate requirements, perform testing, secure approvals, and ensure timely launches.
  • Provide clear communication, documentation, and status reporting to business stakeholders and IT leadership.
  • Ensure solutions meet compliance requirements (e.g., HIPAA, GDPR) and adhere to industry best practices.
  1. Data & Insights
  • Work with CRM and Analytics teams to ensure data integrity, reporting accuracy, and KPI tracking across Salesforce solutions.
  • Support setup and optimization of dashboards, reporting tools, and campaign analytics.
  • Contribute to data flow design between Salesforce and adjacent platforms (e.g., ERP, DAM, marketing automation).
  • Experience in designing or collaborating on Data Models for digital initiatives within Salesforce Data Cloud.
  1. Governance, Compliance & Best Practices
  • Maintain documentation including business process maps, platform playbooks, training guides, and onboarding materials.
  • Ensure adherence to IT governance and change management processes.
  • Act as a champion for process simplification, automation, and end-user experience enhancement.
  • Contribute to the evolution of Salesforce governance and the creation of a US Salesforce Center of Excellence.
  1. Support with local US requirements the creation of a global Salesforce Centre of Excellence (CoE)
  • Align the local market with CoE company's business strategy and digital transformation goals.
  • Enforce consistent development standards, release management, and deployment strategies to US region.
  • Supporting Salesforce DevOps global process (CI/CD pipelines, automated testing) evolution.

Minimum Education, Knowledge and Skills:

Technical Expertise

  • 5+ years of experience as a Business Analyst or Salesforce Consultant in IT, CRM, or Commercial domains.
  • Proven experience working with Salesforce Sales Cloud, Service Cloud, Data Cloud and/or Marketing Cloud in a business-facing capacity.
  • Familiarity with Salesforce integrations, automation tools (e.g., Flow, Process Builder), and AppExchange products.
  • Understanding of Agile delivery models, user story development, and backlog grooming.
  • Experience in regulated industries (e.g., Pharma, Life Sciences) is highly desirable.
  • Differential: Salesforce Certified Business Analyst & Salesforce Administrator certification credential.

Soft Skills

  • Strong analytical, facilitation, and documentation skills.
  • Excellent verbal and written communication; able to interact effectively with technical and non-technical stakeholders.
  • Proactive problem-solver with attention to detail and a continuous improvement mindset.
  • Able to manage multiple priorities and adapt in a fast-paced, global matrix organization.

Language Skills

  • Fluent in English (required).

Next Steps

  • If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
  • The next step is a virtual conversation with the hiring manager
  • The final step is a panel conversation with the extended team

Our people make a difference

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

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