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Compass logo
CompassNew York City, NY
Salesforce Engineer (Enterprise Technology) Overview Compass is seeking an experienced and highly skilled Salesforce Engineer to join our Enterprise Technology team within the broader Product and Engineering organization. This role will be instrumental in supporting M&A, Demand Generation, Agent recruitment and Onboarding. As Compass continues to scale, we are seeking a strong Salesforce Engineer to design, build, and implement solutions and support this critical business platform. Position Overview This position will serve as the technical lead for the Salesforce platform at Compass, partnering closely with Security, M&A, Support, IT, and Strategic Growth teams to deliver robust, scalable solutions. This role will be responsible for the design, customization, integration, and ongoing enhancement of Salesforce, ensuring it aligns with evolving business requirements and industry best practices. The ideal candidate will blend enterprise-level Salesforce technical expertise with strong process knowledge. Key Responsibilities Lead the design, development, and implementation of Salesforce solutions in support of Agent recruitment and onboarding. Partner with Demand Generation, Growth, M&A, and Engineering stakeholders to collect requirements and turn them into technical solutions aligned with best practices. Drive a configuration-first approach to Salesforce development. Customize and configure Salesforce to optimize workflows, improve usability, and ensure alignment with Compass's operational goals. Integrate Salesforce with the Compass platform and other enterprise applications.. Develop and maintain detailed technical documentation for system configurations, workflows, and integrations. Provide technical expertise and support to end-users, ensuring adoption and effective utilization of Salesforce capabilities. Stay current with Salesforce product developments, emerging best practices, and relevant industry trends to guide platform strategy. Identify opportunities to automate and improve processes and automations, reducing manual effort and improving efficiency. Collaborate with cross-functional teams to ensure data consistency, security, and compliance with regulatory requirements. Drive continuous improvement initiatives to enhance system performance, reliability, and scalability. Perform data loads and time sensitive work to support high profile M&A activity. Provide on-call support for the Salesforce platform. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience designing, developing, and implementing Salesforce solutions at enterprise scale. Strong experience with skills-based routing configuration, Salesforce development best practices, and Operational Excellence principles. Proficiency in Salesforce technologies such as: Apex, Visualforce, and the Lightning Component Framework, along with API and web services knowledge. Hands-on experience integrating Salesforce with custom integrations and enterprise SaaS platforms such as HubSpot. Familiarity with implementing and managing packages such as Sweep and DialPad. Excellent problem-solving, analytical, and troubleshooting skills. Strong communication and collaboration skills; able to work effectively with both technical and non-technical stakeholders. Ability to manage multiple projects and priorities in a fast-paced environment. Detail-oriented with a track record of delivering high-quality, production-ready solutions. Preferred Qualifications Relevant Salesforce certifications (e.g. Administrator, Advanced Administrator, Platform Developer I & II, App Builder). Additional experience with programming languages such as JavaScript, HTML, CSS, SQL, and Python. Experience administering other SaaS platforms, including Google Workspace, Okta, Zendesk, and DocuSign. Familiarity with Agile development methodologies and best practices. Experience utilizing Atlassian tools, such as JIRA and Confluence. Prior experience in high-growth, fast-moving technology companies. Compensation: The base pay range for this position is $72,000-$109,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Posted 3 weeks ago

PwC logo
PwCOklahoma City, OK
Industry/Sector Technology Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Salesforce Consulting team you will lead the delivery of innovative Salesforce solutions that meet client needs. As a Manager you will supervise, develop, and coach teams, maintaining exceptional deliverables while managing client accounts and driving engagement workstreams. Responsibilities Lead the implementation of innovative Salesforce solutions for clients Drive the development of exceptional deliverables Foster a collaborative team environment to enhance performance Identify and address client needs through strategic planning Utilize technology to improve service delivery and productivity Cultivate powerful relationships with clients and stakeholders What You Must Have Bachelor's Degree 5 years of experience What Sets You Apart Master's Degree preferred One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant Demonstrating extensive experience with Salesforce platform Defining scalable technical solution architecture Managing integrations with third-party systems Producing deliverables in fast-paced environments Working effectively across diverse teams Understanding enterprise applications integration Demonstrating hands-on experience with customization Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

FourKites logo
FourKitesChennai, IN
Join a fast-paced, innovative, data-driven startup that is changing the Supply Chain industry through real time tracking and end-to-end visibility. We are looking for a Salesforce Analyst that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us, therefore the Salesforce Analyst should enjoy all aspects of user/object management including support tickets, training, and designing solutions with user satisfaction a priority. We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Salesforce Analyst should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions. Responsibilities: Identify and gather requirements from users and stakeholders Salesforce configuration changes, including (but not limited to): Flow Builder, Workflow, Process Builder, fields, Lightning Pages, record types, custom settings, dashboards and reports Monitor user adoption User training and creating training materials Requirements: Salesforce product knowledge and 12 months hands-on administration experience with Service Cloud and Lightning. Trailhead Badges/Super Badges Required Skills A proactive attitude to platform enhancements A desire to implement best practice solutions Available and responsive to questions Excellent relationship-building skills and ability to liaise with stakeholders at all levels Gathering requirements and proposing technical solutions Training users and creating training materials Full understanding of the relationship between Salesforce objects and the processes that automates their updates/creation Experience working with Flow Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules) Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports Desired Skills Salesforce Administrator Certification FourKites is the largest predictive supply chain visibility platform, delivering real-time visibility and predictive analytics for the broadest network of Global 1000 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes, including truckload, LTL, ocean, rail, intermodal, last mile and parcel. The platform is optimized for mobile and equipped with market-leading end-to-end security.

Posted 3 weeks ago

Pave logo
PaveSan Francisco, CA
Who We Are At Pave, we're building the industry’s leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision. Top tier companies like OpenAI, McDonald’s, Instacart, Atlassian, Synopsys, Stripe, Databricks, and Waymo use Pave, transforming every pay decision into a competitive advantage. $190+ billion in total compensation spend is managed in our workflows, and 58% of Forbes AI 50 use Pave to benchmark compensation. The future of pay is real-time & predictive, and we’re making it happen right now. We’ve raised $160M in funding from leading investors like Andreessen Horowitz, Index Ventures, Y Combinator, Bessemer Venture Partners, and Craft Ventures. The Revenue Org The Revenue pillar of Pave includes our Customer Success, Marketing, Partnerships, Revenue Operations, Sales, and Strategy teams. This community drives business growth and ensures every Pave client achieves transformative results with compensation intelligence. Our go-to-market engine operates at the intersection of strategy and execution, moving prospects from initial discovery to scaled implementation across enterprise organizations. The sales team partners closely with compensation leaders to identify strategic opportunities, while customer success ensures clients maximize ROI through our complete platform suite - from benchmarking and band creation to merit cycles and total rewards communication. The rev ops team optimizes our entire client lifecycle using data-driven insights, while marketing translates complex compensation challenges into clear value propositions. Our partnerships team expands Pave's ecosystem reach through strategic HRIS and financial system integrations. Over the next year, our focus centers on accelerating growth in the enterprise segments while deepening client relationships through expanded use cases. We're seeking revenue professionals who are passionate about solving complex compensation challenges and driving measurable business impact for the world's most innovative companies. The RevOps Team @ Pave What You'll Do Help complete ticket requests from our Marketing, Sales, and Post-Sales teams for data corrections, reports, dashboards, or profile and permission changes Gather requirements and brainstorm possible solutions for stakeholder system requests Complete enhancement requests from stakeholder teams for configuration like Flow builder, record types, page layouts and custom settings Daily Operations & Ticket Management Resolve 30 support tickets weekly while maintaining 95% SLA compliance (P1 tickets within 4 hours, P2 within 24 hours, P3 within 72 hours) Serve as first responder for all P1 critical tickets, escalating to senior team members within 30 minutes when needed Perform daily user account maintenance including provisioning, deactivation, profile updates, and permission set assignments Salesforce Configuration & Development Build and maintain 5-10 new automation workflows monthly using Flow Builder Create and modify custom fields, validation rules, page layouts, record types, and custom settings based on stakeholder requirements Design and deploy 3-5 custom reports and dashboards weekly to support sales metrics and KPIs Configure and test integrations between Salesforce and other business systems Documentation & Process Improvement Document all configuration changes in a centralized knowledge base, targeting 50+ documented solutions within first 6 months Create step-by-step user guides and training materials for new Salesforce features and processes Conduct monthly data quality audits and implement validation rules to maintain 95%+ data accuracy Stakeholder Collaboration Participate in weekly requirements gathering sessions with Marketing, Sales, and Post-Sales teams Provide end-user training on new features and best practices Support User Acceptance Testing (UAT) for all system changes before production deployment. What You'll Bring Required Qualifications Salesforce product knowledge with 1-2 years of hands-on experience Experience implementing Salesforce configuration changes like Flow builder, custom fields, page layouts, sharing settings, reports and dashboards. Experience taking in, prioritizing and executing on Salesforce requests from revenue teams Preferred Qualifications Salesforce Administrator Certification or actively pursuing Experience with CPQ tools Basic knowledge of web technologies (HTML, CSS, JavaScript) and APIs Familiarity with Agile methodologies and project management tools (Jira, Asana) Experience with change management and deployment tools (Change Sets, Salesforce CLI) Compensation, It's What We Do. Salary is just one component of Pave's total compensation package for employees. Your total rewards package at Pave will include equity, top-notch medical, dental, and vision coverage, an unlimited PTO policy, and many other region-specific benefits. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. This salary range may include multiple levels. The targeted cash compensation for this position is (level depends on experience and performance in the interview process): P2: $119,000 Life @ Pave Since being founded in 2019, Pave has established a robust global footprint. Headquartered in San Francisco's Financial District, we operate strategic regional hubs across New York City's Flatiron District, Salt Lake City, and the United Kingdom. We cultivate a vibrant, collaborative workplace culture through our hybrid model, bringing teams together in-person on Mondays, Tuesdays, and Fridays to foster innovation and strengthen professional relationships Benefits @ Pave At Pave, career advancement drives everything—roles expand, responsibilities deepen, and compensation rises alongside your professional growth. What we provide Complete Health Coverage : Comprehensive Medical, Dental and Vision coverage for you and your family, with plenty of options to suit your needs Time off & Flexibility : Flexible PTO and the ability to work from anywhere in the world for a month Meals & Snacks : Lunch & dinner stipends as well as fully stocked kitchens to fuel you Professional Development : Quarterly education stipend to continuously grow Family Support : Robust parental leave to bond with your new family Commuter Assistance : A commuter stipend to help you collaborate in person Vision - Our vision is to unlock a labor market built on trust Mission - Our team's mission is to build confidence in every compensation decision Are you ready to help our clients make smarter, more effective compensation decisions?

Posted 2 days ago

PwC logo
PwCSeattle, WA
Industry/Sector Not Applicable Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Quote to Cash Consulting team you will lead the design of Salesforce technology-enabled solutions that address the needs of large organizations. As a Director you will execute complex programs, support business development efforts, and drive differentiation in PwC's offerings. This role is pivotal in driving growth, shaping client engagements, and mentoring future leaders, all while fostering an environment where people and technology thrive together. Responsibilities Oversee the execution of intricate programs and initiatives Foster collaboration between technology and personnel to enhance productivity Identify market opportunities to differentiate PwC's service offerings Maintain adherence to professional standards and guidelines Promote a culture of innovation and continuous improvement What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Master's Degree in Computer Science, Computer and Information Science, Management Information Systems preferred One or more Salesforce.com certifications preferred Bringing functional domain knowledge of Quote-to-Cash and advising clients on trends Crafting and presenting compelling client presentations and briefings with clarity Leveraging storytelling to connect technology with business Developing data-driven business cases for clients that articulate the ROI for investment for complex CPQ / Billing programs Mentoring and developing future leaders Promoting a culture of innovation and excellence Possessing prior experience in the consulting industry Experience with Agile methodologies Understanding of monetization models: transactional, recurring, consumption-based, subscription, and project-based Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 3 weeks ago

Ace Hardware logo
Ace HardwarePanama City, FL
POSITION SUMMARY This AIH Senior Sales Associate (Sales Force) is primarily responsible for International's Salesforce platform and not limited to enhancing and maintaining the system's functionality related to both Sales and Customer Service. This position works closely with Sales Managers, Customer Service and Merchandising to ensure relevant information such as global promotions are appropriately outlined and reported on. This position will be knowledgeable on all channels of business and understand global sales reporting. The role is technical and requires understanding of our ERPs customer master data and enterprise reporting structure to ensure accuracy and relevant information is in the system. The Senior Sales Assistant will also provide as needed support to the Latin America and NACAP region that is not directly related to customer facing activities. In addition, the Senior Sales Assistant will partner with his/her peers on other initiatives such as coordination of Drop Ship programs during Ace's two show windows. The successful Senior Sales Associate will provide up to date information related to strengthening sales growth and be available as needed to support growth initiatives of the Sales department. This position will report into the Sales department. PRINCIPAL ACTIVITIES Salesforce Platform Management Maintain, design, and enhance the Salesforce platform to meet AIH business needs in sales and customer service. Support features such as global promotions, KPI tracking, report generation, and executive updates. Submit and monitor sales data, weekly call plans, expense reports, and CRM usage through Salesforce. Data Integrity and System Integration Uphold data integrity by following strict protocols for updating customer master data across ERP and reporting systems. Add, maintain, and update customer profiles to ensure seamless integration between Salesforce and platforms such as SAP ECC, AceNet, ADW, Power BI, and Business One. Reporting and Analytics Develop value-added reports as requested by the Sales team and approved by the Regional Sales Director. Become proficient in Ace Retail Technology tools including AceNet, ADW, Power BI, and inventory reporting systems. Cross-Functional Collaboration Collaborate with internal teams to ensure sales and customer service processes are properly executed within Salesforce. Partner with peers and sales associates on projects, particularly supporting Drop Ship initiatives during key show windows. Sales Support and Special Projects Support Latin America and NACAP regions with ad hoc tasks related to sales growth (non-retailer facing). Provide training and assistance to internal stakeholders to ensure alignment with Ace's values, mission, and vision. KNOWLEDGE, EXPERIENCE, AND COMPETENCIES KNOWLEDGE Hold a bachelor's degree with at least 2 years of related work experience in retail, sales, or marketing. Possess a basic understanding of retail operations and core business fundamentals. Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook. Prior experience with Salesforce is required. Technologically adaptable and able to quickly learn and use Ace's Retail Technology platform. EXPERIENCE Demonstrated success in sales and account relationship management. Experience developing sales strategies and using performance KPIs to drive results. Proven ability to work independently with minimal supervision. Comfortable working flexible hours and traveling as needed. COMPETENCIES Strong communication and interpersonal skills, with the ability to influence and consult with retailers. Effective written and verbal communicator with strong presentation skills. Self-confident, self-motivated, and capable of working in both team and individual settings. Skilled in multitasking, prioritization, and managing time efficiently. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert

Posted 3 weeks ago

PricewaterhouseCoopers logo
PricewaterhouseCoopersChicago, Illinois
Industry/Sector Pharma and Life Sciences Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 10 year(s) Preferred Qualifications Certification(s) Preferred One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant Preferred Knowledge/Skills Demonstrates thought leader-level knowledge and acumen specific to understanding underlying client business problems and developing Salesforce technology-enabled solutions that addresses the needs of large organizations, including: Implementing technology solutions to help streamline organizational needs and meet legal-related and industry-specific compliance standards and regulations. Demonstrates thought leader-level knowledge and success in roles assisting large organizations with improving the performance of their Sales, Service, Marketing, R&D, IT, and Operations business units including: Understanding and solving business and technology challenges related to the implementation of CRM technologies, delivering Social & Mobile Enterprise platforms, and designing and developing platform-based applications that meet client business needs. Demonstrates thought leader-level knowledge and success as a team leader, including: Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; and, Answering questions and providing direction to less-experienced staff; coaching staff including providing timely meaningful written and verbal feedback. For roles within Financial Services, prior experience in Financial Services preferred; for roles within Pharma & Life Science Industry Advisory, prior experience in Pharma & Life Science industry preferred. Demonstrates proven success and thought leader-level abilities to learn and perform in functional and technical capacities, which includes the following areas: Leading and/or facilitating teams to develop client proposals, leveraging business development and relationship management know-how; Developing and sustaining client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; preparing and presenting comprehensive written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection; Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management; Software configuration, Mobile solutions, Apex coding, or Visualforce coding experience inSalesforce.com and/or Veeva; System application implementations, software configurations, or other related coding in the following technological product suites; Salesforce.com, SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications; Third-party integrations and functionality and impact of these integrations; Utilizing PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality; Producing deliverables within a diverse, fast paced environment, collaborate effectively across global teams and juggle multiple projects and initiatives simultaneously. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $148,000 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

G logo
Grubhub HoldingsNew York City, New York
Why Work For Us Grubhub, part of Wonder Group Inc , is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process! About The Opportunity The Salesforce Administrator will lead the ongoing development and optimization of our Salesforce.com environments. The successful candidate will have a record of success in enhancing processes, driving user adoption, and fostering continuous improvement for the Salesforce.com platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes. The Salesforce Administrator will be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform and connected tools. The administrator should work with the development team on shared stories where both admin and development work are involved and collaboratively work and finish the tasks assigned. The Salesforce Administrator will assist the Merchant Network Operations team with Salesforce configurations, support, and maintenance. The Impact You Will Make Serve as system administrator for the Salesforce.com environments Handle all basic administrative functions, including user account maintenance, reports and dashboards, flow, automation, and other routine tasks Technical administrator for Account Engagement (Pardot) maintenance and data management Manage Salesforce.com data feeds, connected tools, and integrations Create Salesforce.com Reports/Dashboards and related training material What You Bring to the Table Bachelor’s degree 4-6 years of experience in the Salesforce Admin role Technical Skills: Salesforce platform administration certification Understanding of Salesforce software development lifecycle Must have: Comprehensive admin experience for Account Engagement Nice to have: understanding of the platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity. Experience with CI/CD dev ops is a plus Detail-oriented, organized, self-motivated, hardworking, and a great team player with excellent interpersonal skills Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership Passion for creating a frictionless end-user experience Proven ability to work creatively and analytically in a problem-solving scenario Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Strong data management abilities As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role. Base Salary Illinois: $86,500 - $97,000 New York: $96,000 - $108,000 Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. And Of Course, Perks! Flexible PTO / PTO. Grubhub employees enjoy a generous amount of time to recharge. Health and Wellness. Excellent medical, dental and vision benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being. Free Meals. Our employees get a weekly Grubhub credit to enjoy. Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them. #LI-Hybrid Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.

Posted 6 days ago

International Justice Mission logo
International Justice MissionColumbia, District of Columbia
Who We Are International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,300 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. The Need For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Salesforce Automation Specialist. IJM is looking for an experienced Salesforce Automation Specialist, to deliver on the strategy and execution of email marketing, SMS marketing, and digtal automation/journey-building. We are looking for someone with a deep understanding of configuring Marketing Cloud who can work alongside our Salesforce team and audience owners to ensure we get the most out of the platform and deliver great constituent experiences. You will take your passion for digital marketing and fundraising, platform operations and marketing analytics to execute on IJM’s email, texting, automation, journey building, and audience building functionalities. This role will be central on the digital marketing team, representing how email, text, and other Marketing Cloud capabilities can best be used to serve our goal of increasing awareness, engagement, and revenue to end slavery in our lifetime. The ideal candidate will be driven by data, team collaboration and refining marketing strategies. You will joyfully dive into details to see how various forms of digital communication and channels perform and look to continuously improve results for lead generation, fundraising and advocacy. This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to Sr. Lead, Digital Automation and is only available for candidates with the right to work in the US. Responsibilities: Policies and Procedures Design and execute Marketing Cloud Email and SMS campaigns, ensure best practices are applied while maximizing tools and features of SFMC to meet strategic goals. Provide technical oversight of Marketing Cloud usage, ensuring standard processes are followed with quality assurance in mind. Ensure compliance with CAN-SPAM Act and CASL regulations in all email and SMS marketing activities. Communication Collaborate with regional stakeholders, Salesforce GTS team, Audience Owners, and Business Operation teams to design and develop solutions on the Salesforce Marketing Cloud platform. Ensure teams are aware of tool functionality and best practices to maximize the effectiveness of their campaigns. Work with the GTS Salesforce team to troubleshoot any Salesforce Marketing Cloud functionality issues and identify root causes. Act as the point of contact for addressing anomalies and troubleshooting solutions, working across teams to drive resolution. Research, Program Management and M&E Support audience-owner teams using Marketing Cloud. Develop an intimate understanding of source data to drive campaign tactics and customer journey goals. Documentation, Reporting and Data Management Use Salesforce Marketing Cloud to create and maintain Lists, Data Extensions, update subscriber lists, and create segmentation groups. Map data across multiple sources, driving standardization and creating workflows that support personalization in customer communications. Partner with the Data and Insights team on Google Analytics integrations with SFMC. Document change management processes as they occur, ensuring all changes are tracked and communicated effectively. Reference and integrate with other internal systems such as Workday and SharePoint as needed. Clerical and Administration Utilize internal systems such as Workday for HR-related tasks like employee record updates, time and absence management, and benefits administration. Use SharePoint for accessing and managing IJM business information and processes. Utilize Teamwork with partner teams for project tracking and task completion. Qualifications: Bachelor’s degree required. 2+ years in digital marketing execution. 3+ years marketing automation experience in Salesforce Marketing Cloud, responsibilities including systems design, database management, administration and implementation and hands-on knowledge of Studios and Builders is a must. Salesforce Certified Marketing Cloud Email Specialist preferred. Marketing Cloud Consultant, Marketing Cloud Administrator and Marketing Cloud Developer a plus. Experience working with and serving multiple stakeholders and strategies. Configure and run triggers and API calls within the Marketing Cloud platform. Deep knowledge of Email Studio, Journey Builder, Content Builder, Mobile Studio, Analytics Builder, Ad Studio, Audience Builder & Automation Studio components. Experience with basic HTML (For example, creating tables, links, and bolding). Working knowledge of AMPscript, HTML, CSS, SQL and/or SOQL. Critical Qualities: Eager commitment to IJM’s Core Values: Christian, Professional and Bridge-Building. Good communication skills to be able to work with a diverse range of stakeholders across the organization, and particularly marketing and campaign analysts. Ability to work independently and adeptly multi-task and prioritize a high volume of projects and tasks at one time. Ability to work with diverse departments across an organization. Team-oriented, self-motivated, success-driven, roll-up-your-sleeves attitude. Demonstrated writing/communication, interpersonal and client relationship skills. Proven record for problem resolution and successful completion of complex projects. Passionate about the digital landscape with desire for continuous learning and advancement. Excellent logical reasoning and analytical skills to effectively assess and communicate metrics. Knowledge of sprint-based project delivery. Excellent attention to detail, strong problem solving, troubleshooting and analytical skills. Application Process: Upload Resume, Cover Letter & Statement of Faith* in one PDF document . *What is a statement of faith? A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship. What does IJM have to offer? Comprehensive Medical/Dental/Vision benefits Monthly commuter and parking benefits in the DC metro area Retirement benefit options Paid leave starting at 23 days 12 holidays (plus early release the day prior) Daily, quarterly, and annual community spiritual formation Robust staff care resources IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes. At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed. IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract. #LI-CW1

Posted 3 weeks ago

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CDWColumbia, District of Columbia
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. As a Salesforce Architect, utilize your deep technical expertise in Salesforce, strong leadership skills, and a passion for solving business problems using cutting-edge technology. You will work closely with developers, and clients to ensure seamless integration and alignment of Salesforce solutions with business goals for the U.S. Department of Energy, National Nuclear Security Administration.HOW YOU WILL MAKE AN IMPACT Expert in developing custom solutions on the force.com platform leveraging Lightning, Apex, Visual Force, Integrations and out of box salesforce tools. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing. Providing technical expertise in the planning, analysis, implementation, and delivery of innovative solutions around Salesforce. Providing technical guidance while being hands on in the creation, maintenance and upgrading CRM platforms, Communities and Sites. Leads technical strategy and design workshops to direct strategy and solution vision. Build and maintain a library of reusable Service Delivery documentation and code (to include custom scripts and coding) Contribute in-depth knowledge and hands-on experience in interactive technologies, websites, cloud architecture, applications, and open-source technologies Administer complex configuration, integration, and maintenance of Salesforce. Responsible for contributing to and remediating security documentation and controls to ensure compliance and effectiveness. Making system enhancements and modifications based on evolving business requirements Reviewing and providing feedback on technical implementations and documents and ensures that Salesforce best practices and standards are followed Developing an understanding of strategic business needs and provides insight and recommendations to program leadership for technological solutions to meet business objectives Driving client objectives and goals to completion by leveraging strong collaborations across internal and external stakeholders May provide lead and or mentoring of Salesforce Developers on the project. REQUIRED QUALIFICATIONS: Education: BS degree in Computer Science, Engineering or other Information Technology related field. 10+ years of hands-on Salesforce development experience, in Salesforce configuration / customization using Lighting Web Components (LWC), Apex, Visualforce, Triggers, SOQL, SOSL, and AURA, with strong understanding of the Salesforce Security model. 8+ years of experience in a hands-on technical leadership position designing, developing, and administrating Salesforce Platform. 8+ years of experience with Salesforce in technical consulting capacity. Experience in full life-cycle Salesforce implementations with strong expertise in the following modules: Service Cloud, Community Cloud. Experience integrating Salesforce with other applications using SOAP, REST, BULK and Streaming APIs. Experience implementing multiple Salesforce Project deployments including release and environment management. Knowledge of Salesforce Development Best Practices. Experience leading technical teams and mentoring junior level resources, consultants, and clients. Master-level presentation skills for sharing concepts internally and externally and with both business and technical stakeholders. US Citizenship Required Active Secret Clearance Required Ability to obtain DOE L clearance PREFERRED SKILLS: Hold relevant Salesforce certifications, such as Salesforce Certified Technical Architect or Salesforce Certified Application Architect. Ability to communicate technical material to non-technical audiences. Experience with data migration tools and best practices. Experience with Agile methodologies and frameworks such as SAFe, Scrum, and/or Kanban. Thorough knowledge of software development through automation tools. Demonstrated effective leadership and analytical skills. Experience in Federal IT systems and development processes. Salesforce certifications in Salesforce Certified Application Architect or System Architect. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Posted 4 weeks ago

Care It Services logo
Care It ServicesHouston, Texas
Title : Salesforce Developer Location : Hybrid (Houston, TX - Atlanta, GA - Jersey city, NJ - Bay area CA - Tampa, FL.) Duration : Full Time (18+ months). Exp Req. : 7+ / 10+ yrs. ( Mid-Level & Senior level positions) Roles & Responsibilities : Required Qualifications: 7+ & 10+ years of Salesforce.com development experience. Bachelor’s degree in computer science, Information Science, or equivalent. Understanding of Salesforce sharing and security (roles, profiles, permissions, organization wide defaults, sharing rules). Proven experience in Salesforce development, including Apex, Visualforce, Lightning Components, LWC and Salesforce APIs. Experience implementing Salesforce configuration changes including (but not limited to): Flows, fields, page layouts, record types, custom settings, dashboards, and reports. Hands-on experience with customization (Apex Triggers, Classes & Visual Force) and configuration (Formulas, Workflows, Approval processes, Custom objects and fields, Sharing Rules, Page layouts, Record types, Permission Sets, Reports, and Dashboards). Experience in developing integrating solutions using MS Tools, Salesforce.com APIs, and 3rd party APIs. Proficiency in working with MS SQL databases. Health Cloud implementation & development experience is preferred but not mandatory Good to Have Skills : Experience with Centralized Logging (Splunk, Elk) Service discovery and registration tools (Consul, Zookeeper) Experience with container deployments (Docker, RKT etc.) Experience with scheduling tools (Kubernetes, Mesos etc.) If you are a motivated and skilled Salesforce Developer with a passion, we invite you to apply at sudheer(@)careits (.) com for this exciting opportunity. Flexible work from home options available. Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.

Posted 30+ days ago

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TravelersHartford, Connecticut
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $135,700.00 - $223,900.00 Target Openings 1 What Is the Opportunity? Travelers is seeking a Director of Software Engineering (Salesforce) to join our Personal Insurance organization as we grow and transform our Technology landscape. Individual will complete advanced software end to end engineering tasks that span many parts of a system including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications. Individual will also consult with users to determine hardware, software or system functional specifications, manage the effective use of resources, act as subject matter expert across multiple applications, systems and technologies, leverage technical and business knowledge to drive the planning and execution of complex initiatives, participate in the design/ development process, and provide technical leadership, while leading a team of SWE. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. What Will You Do? Provide Salesforce Service Cloud & FSC Insurance Expertise: Engineer enterprise-scale insurance data models using out of the box Financial Services Cloud capabilities Design complex case hierarchies for multi-line property casualty insurance products (auto, home, etc) with proper case routing and escalation workflows Lead implementation of advanced Omni-Channel configurations including queue-based routing, skills-based routing, and capacity models for various types of work Advanced Integration Patterns: Engineer integration architecture connecting core insurance systems using Salesforce capabilities such as Salesforce Connect, Data Cloud, APIs and platform events Design platform event architectures for real-time policy changes, claims updates, and regulatory notifications Architect Change Data Capture strategies for maintaining data consistency across insurance system landscapes Lead API strategy including REST, GraphQL, and composite API patterns for complex insurance workflows Oversee Salesforce Connect implementations for real-time access to legacy insurance systems without data replication Follow enterprise event bus patterns using Platform Events for insurance business processes Architect publish-subscribe patterns for policy lifecycle events Leadership & Strategic Vision: Participate and enforce governance frameworks for FSC including, leaning into out of the box and supporting customizations and extensions where necessary. Lead evaluation and implementation of Agentforce capabilities for automated servicing and operations Mentor teams on out of the box capabilities minimizing platform customization while meeting business objectives and exceeding target key results. Lead a team of Software engineers by providing technical guidance and mentorship while modeling Travelers' leadership behaviors. Direct complex design, development, analysis, configuration, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementation based on user or system specifications for impactful and high-visibility tasks. Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents. Seek opportunities where technology can be utilized to improve the business and provide more efficient processes. Apply knowledge of current industry trends and techniques to formulate solutions for software engineering problems. Perform other duties as assigned. Perform other duties as assigned. What Will Our Ideal Candidate Have? 5 years of related experience; including insurance / financial services industry experience. Demonstrated experience implementing current technology trends and techniques (e.g., cloud-based solutions leveraging microservices). Interprets internal/ external business challenges and recommends best practices to improve SDLC processes. Delivery- Advanced delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems. Domain Expertise- Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain, understanding how to apply them, and sharing knowledge with coworkers. Problem Solving- Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems, reflects on solutions, measuring their impact, and uses that information to ideate and optimize. Also adept at making decisions that involve a significant number of factors with broad implications. Communication- Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, collaborate effectively with teammates and others regardless of role, quickly extract core issues from discussions and meetings, give and receive constructive feedback, offer help when asked, and ensure everyone has a chance to share their thoughts and are heard; an attentive and empathetic listener. Leadership- Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members. What is a Must Have? Bachelor's degree in Computer Science or a related field, or its equivalent in work experience. Three years of programming/development experience. What Is in It for You? Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

Posted 5 days ago

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ICFReston, Virginia
ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Our Health Engineering Systems (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Senior Salesforce Developer who will be a key driver to make this happen. Responsibilities: Participating in the full application life cycle: architecture, design, development, testing and deployment Writing, testing, and deploying high-performance, reusable, and reliable Apex code Creating and customizing Lightning Components to enhance the user interface Designing data models and implementing Salesforce objects, including custom objects, fields, and relationships Performance engineering Salesforce applications using code optimization techniques modular development practices, lazy loading, query analysis and optimization, caching solutions, and asynchronous workflows Contributing to options analyses, proof-of-concept implementations, and validations for proposed solutions Identifying risks, manage change, and design cloud solutions that are efficient and scalable Gathering technical requirements and understand user stories to translate dependencies to the technical delivery team Working closely with designers and engineers to gather and implement product, front-end, and back-end requirements Assist users with troubleshooting and resolving problems of the platform Participating in Agile processes including daily standups, demos, retrospectives, and sprint planning Documenting development processes, technical designs, and other relevant information to ensure team coverage and code maintainability Staying up-to-date on Salesforce trends, releases, new features, and product roadmaps, including reviewing and signing off on product compatibility with upcoming releases Setting and enforcing Salesforce best practices and coding standards that promote code reusability, maintainability, and performance Implementing mature unit and integration testing to ensure systems work as intended Leading cross-team collaborations and disseminating information through knowledge sharing sessions, communities of practice, etc. Leading and enforcing an automation-first approach to reduce manual configurations within the Salesforce platform using custom Apex scripts, Robotic Process Automation, etc. Strong proven analytical ability and ability to solve problems independently Stay abreast of new features and updates of technology Other duties as assigned Minimum Qualifications: U.S. Citizenship or Green Card is required due to federal clearance requirement Bachelor's degree or equivalent 3+ years of experience in Salesforce Development & Engineering Candidate must be able to obtain and maintain a Public Trust clearance Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US Must have lived in the US 3 full years out of the last 5 years Preferred Qualifications: Experience with web programming including HTML, CSS and JavaScript Experience of custom solutions on Salesforce platform working with Lightning Web Components, Apex Triggers, Apex Classes, Visualforce, SOQL Experience working with Copado CI/CD pipelines and knowledgeable on Copado best practices Experience building REST APIs for external systems integrations Experience with object-oriented programming design patterns and Salesforce data modeling best practices Experience working on/with an Agile and SAFe team Awareness of critical concepts in Security, DevSecOps and Agile principles Experience developing reporting and dashboards in Salesforce Experience on a call center setup within Salesforce Excellent presentation skills with the ability to collaborate with team members and business stakeholders Excellent verbal and written communication skills Experience working in multi-team development environments Experience in multi-cloud architectures and AWS cloud development is a plus Experience in civic technology and with government contracting is a plus Active Trailblazer account required One or more Salesforce developer certifications: Developer I, Developer II, Platform App builder Copado Fundamentals I is a plus Copado Fundamentals II is a plus Experience in health cloud implementation and development is a plus Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. #DMX-HES #icfsalesforce #Li-cc1 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist . All information you provide will be kept confidential and will be used only to the extent to provide needed reasonable accommodations. Read more about workplace discrimination righ t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is : $81,094.00 - $166,810.00Nationwide Remote Office (US99)

Posted 3 days ago

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Two95 International Inc.Wayne, PA
Title: Salesforce Developer Location: Wayne, PA Duration: 6+ Months Requirements: Minimal 5 years’ experience in Salesforce and 2 years in web technologies, .Net, or Java technologies Completed more than 5 projects in Salesforce from start to end Platform developer certification and preferred advanced developer certification. Worked on advanced triggers in Salesforce and dealt with governor limits issues Built visual force pages independently and worked with standard and custom controllers on communities. Built lightning components which involved multiple objects and displayed on lightning pages. Worked with more than 3 projects involving integration and built apex classes which made soap and rest api calls to external systems. Built apex batch classes which processed records in batches and updated Salesforce objects. Designed and implemented advanced technical solutions for single signon, territory management, integration with multiple applications with Salesforce. Experience in Source control tools and continuous integration. Extensive experience in working with multiple databases like Oracle, Sql server or other databases. Experience in integrating applications with Salesforce using ETL tools such as informatica, boomi or open source tools like Talend or Jitterbit. Salesforce Certified Developer preferred Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest!

Posted 30+ days ago

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MindriftNew York, NY
This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At Mindrift , innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in SalesForce, you’ll have the opportunity to collaborate on these projects. Although every project is unique, you might typically: Define data scope, structure, and taxonomy: Accounts, Contacts, Opportunities, Documents, Attachments, and relationships between them; Ensure logical and business consistency of data: realistic personas, multi-page/multi-format documents, typical scenarios across Sales, Finance, HR, Legal, Marketing, etc; Advise on platform-specific nuances, including historical data, table relationships, and edge cases that may affect agent/model learning; Prepare, transform, and upload synthetic datasets to the platform, ensuring all entities, attachments, and metadata work correctly; Troubleshoot technical issues during data preparation and loading (attachments not uploading, versioning, API quirks, etc.); Optionally, automate data generation, transformation, and validation using scripts or ETL processes. How to get started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you’ll help shape the future of AI while ensuring technology benefits everyone. Requirements You have a Bachelor’s Degree in any field with 3+ years of relevant professional experience . Your level of English is advanced (C1) or above. SalesForce knowledge and Data Engineer / Data Analyst experience. Strong understanding of Salesforce objects and data structures (Accounts, Contacts, Campaigns, Opportunities, etc.) and Salesforce APIs. You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines. Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge. Benefits Why this freelance opportunity might be a great fit for you? Get paid for your expertise, with rates that can go up to $50/hour depending on your skills, experience, and project needs. Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments. Work on advanced AI projects and gain valuable experience that enhances your portfolio. Influence how future AI models understand and communicate in your field of expertise.

Posted 4 days ago

A logo
accentedge, LLCChicago, IL
Key Responsibilities: * •* Assist in maintaining and updating the Salesforce Nonprofit Success Pack (NPSP) platform. * •* Support data entry, management, and reporting for donors, campaigns, and fundraising efforts. * •* Collaborate with team members to improve Salesforce processes and workflows. * •* Troubleshoot and resolve basic Salesforce issues. * •* Develop documentation and training materials for Salesforce users within the Foundation. * •* Assist with creating dashboards, reports, and automated workflows to support program and fundraising initiatives. * •* Participate in strategy sessions to align Salesforce capabilities with organizational goals. Requirements * •* Currently enrolled in or recently graduated from a degree program in Computer Science, Information Systems, Business Administration, or related field . * •* Passion for working with nonprofit organizations and an interest in learning about technology solutions for social impact. * •* Strong analytical and problem-solving skills. * •* Excellent verbal and written communication skills. * •* Ability to work independently and collaboratively in a remote environment. * •* Proficiency in Microsoft Office (Excel, Word, PowerPoint). Benefits * •* Hands-on experience with Salesforce Nonprofit Success Pack (NPSP) , widely used in the nonprofit sector. * •* How to manage donor relations, track fundraising campaigns, and analyze program data through Salesforce. * •* Real-world experience in nonprofit technology integration and data management. * •* Exposure to the broader operational needs of a nonprofit organization. * •* Opportunity to earn practical skills that are highly sought after in the technology and nonprofit sectors. * •* Flexible work schedule (10–15 hours per week). * •* Mentorship and guidance from experienced professionals. * •* Opportunity to make a tangible difference in the lives of those we serve. * •* Letter of recommendation upon successful completion of the internship.

Posted 1 week ago

Axiom Software Solutions Limited logo
Axiom Software Solutions LimitedIrving, TX
Job Title: Salesforce Lead Location: Irving, TX– 3 days in office mandatory. Duration: 6-12 months extendable Job Description: • B. Tech / B.E. (Computer Science/ Information Technology) / MCA • 10+ years of IT industry experience with Salesforce • Expertise in Salesforce technologies including Sales and Service Cloud, Apex,LWC and Field Service Lightening • best practices and integration with other systems and deployment tools • Requirement Gathering, analysing business requirements with customer and the team and developing the solution proposed. • Good understanding & hands-on in designing the web application, configuration, and customization using Salesforce.com. • Strong understanding of Salesforce Development Patterns and multitenant architect model. • Good in Salesforce Integration- APIs, REST API, SOAP API, Tooling API, Data Models, and platform Limits. • Good in writing and understanding in apex class, future method, batch apex, Queueable apex, apex trigger, SOQL, Unit Testing. • expert in lightning framework component. • Hands-on with JavaScript Framework (Angular / Angular Js/ J Query). • Prepare test data and plan and conduct basic unit testing or module testing. • Good in debugging and analysing the existing system. • Ability to work on multiple projects and provide technical guidance to the team member. • Utilizing object-oriented programming and design concepts to advise stakeholders on Salesforce.com solutions. • Work in preparing a high-level document with detail specifications and design solution. • Research Salesforce.com capabilities as needed to suit business requirements and provide gap analysis. • Certification - Salesforce Admin, Sales cloud, App builder, PD1 & PD2 Thanks & Regards

Posted 30+ days ago

Southstate Bank logo
Southstate BankVa, North Carolina
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES The Salesforce Administrator is responsible for configuring and maintaining Salesforce to support business operations, managing user accounts and permissions, building and enhancing flows, creating reports and dashboards, and ensuring data integrity. This role will collaborate with cross-functional teams to translate business requirements into scalable solutions. This position offers the opportunity to contribute to strategic initiatives while gaining exposure to advanced features and integrations in a fast-paced, growth-oriented environment. ESSENTIAL FUNCTIONS User Support: Identify, diagnose, and troubleshoot end user problems with assistance as needed in an effective, timely, and courteous manner. Recommend opportunities for improved tier zero support to decrease escalated customer inquiries. Operational Support: Field incoming service requests and resolve within the designated SLAs. Monitor daily jobs to ensure completion and resolve as necessary Formulating and Vetting Feature Requirements: Provide support and perform Salesforce implementations, configurations, maintenance, and improvement. Serve as a subject matter expert on special initiatives providing solutions to business problems and configuring nCino according to business requirements. Work with management to identify new and creative opportunities to leverage the application to support additional business processes or functions. Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develop and utilize standard templates to write requirements specifications accurately and concisely. Transforming Requirements into Design: Develop product designs with assistance as needed that ensure that the processes are properly functioning, workflows and policies are followed, placeholders are properly maintained, the user base is managed appropriately with roles, license, and active setting, and the system is in compliance with regulations and policies. Executing Development/Configuration of Designs: Enable new features with assistance as needed through configuration in accordance with designs. Develop and maintain custom reports, dashboards, and processes to continuously improve data quality, process integrity and productivity based on business needs. Performing Testing: Perform intermittent application testing with assistance as needed of new nCino releases and enhancements in accordance with designs. Arranging for User Acceptance Testing: Provide training and demonstrations of nCino enhancements and features to stakeholders to support delivery. Engaging in Implementation Activities: Coordinate / facilitate communication and activities of key knowledge assets with all required subject matter experts Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. COMPETENCIES Excellent communication and facilitation skills. Strong understanding of Banking Line of Business operations and technology support requirements. Good understanding of commercial loan origination processes, mortgage operations, and other business practices and workflows. Subject matter expertise and consulting competencies to engage and facilitate collaboration with business leaders and technology providers. Ability to learn and grasp new concepts and business processes quickly. Detail-oriented with ability to communicate with diverse stakeholders. Organizational skills: ability to multi-task and prioritize; strong attention to detail; ability to work in a dynamic environment, independently and within teams Qualifications, Education, and certification Requirements Education : Bachelor’s Degree. Experience : 3+ years in financial services. 1+ year in software delivery. Certifications/Specific Knowledge : Advanced knowledge MS Office tools, particularly Excel, PowerPoint, Visio, Word, and SharePoint. TRAINING REQUIREMENTS/CLASSES Required annual compliance training Cross departmental training, Management/Leadership New Employee Orientation Salesforce Administrator, Salesforce Platform App Builder and Salesforce Advanced Admin certification or the ability to obtain upon hire PHYSICAL DEMANDS Must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. WORK ENVIRONMENT Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered. Travel may be required to come to meetings as needed. In accordance with Colorado law: Colorado pay for this position is anticipated to be between $74,400.00 - $118,848.00 , actual offers to be determined based on applicant’s skills, experience and education.While the anticipated deadline for the job posting is 10-30-2025, we encourage you to submit your application as we may still consider qualified candidates beyond this date. Benefits | SouthState Careers Equal Opportunity Employer, including disabled/veterans.

Posted 1 day ago

Agility Technologies logo
Agility TechnologiesReston, Virginia
Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Parental leave Vision insurance Salesforce Developer / Architect Responsibilities: Currently holds Secret clearance or is able to obtain a Secret clearance. Identify, define, and document problems or situations that require attention or improvement. Locate, collect and organize information that enhances the understanding of a problem or situation and that facilitates effective communication of it to others. Study, examine and interpret problems or complex situations by separating into discrete components. Simplify and better understand how the components fit together and why they are arranged in particular ways. Analyze, Design and champion software solutions through configuring existing systems and possibly writing some basic code. Construct, configure, and maintain complex Salesforce objects and processes. Create and or update documentation. Adhere to appropriate system development standards and process methodology. Develop functional, integration, regression, and stress test plans. Translate business requirements into technical solutions. Provide technical consultation on various aspects of the product and solutions based on the customer’s business requirements. Create, run and present process flows that aligns a customer’s technical business needs to that of Salesforce Solutions Responsible for designing/architecting the solution and development part with the help of development for large-scale customers. Validate solution components and provide solution walkthrough with customer; Identify technical issues / risks and present mitigation plans Guide and support teams across multiple client engagements by providing technical thought leadership and guiding teams on standard methodologies for design & development. Drive innovation within the practice/team by creating/identifying re-usable components, tools, accelerators & also work on increasing adoptions of these accelerators during delivery. Have proven capability in architecting solutions independently and design software on the Salesforce platform with hands-on participation in building the solution. Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies. An ability to define the system landscape, to identify gaps between current and desired endstates, and deliver a CRM solution. Technical foundational understanding of the Salesforce platform including apex, triggers, batch Apex, Visualforce etc. Experience with the Lightning Framework on the Salesforce platform & JavaScript frameworks, design patterns. In depth knowledge and experience of the Salesforce security best practices Deep understanding of Agile methodology & experience in designing workflow rules to carry out business processes. Qualifications: Bachelor’s degree in information systems, Computer Science or similar technical degree At least 8+ years of IT experience that includes at least 4 years of hands-on cloud and on-premises software architecture, development, and operations with DevOps engineering. 4+ years industry/CRM experience with 2+ years as enterprise/platform architect Demonstrated experience working in COTS solutions on a cloud-based infrastructure Microsoft. Net, Salesforce, Appian or other stacks and RESTful APIs. Demonstrated experience architecting solutions using COTS solution, for example, 4+ years of consulting experience preferred, including consulting/professional services industry Exposure to or knowledge of technical solution design principles and software development methods. Experience translating business requirements into technical solutions/plans. Proficient in SQL query language and relational databases Experience with system integration and ETL processes; Visual Importer experience a plus Understanding of and ability to maintain Apex versioning Experience with Waterfall and Agile methodologies Excellent analytical and problem-solving skills Excellent communication skills, both verbal and written LWC and Aura component experience - 3+ years Shown and rich experience leading large Salesforce programs end to end. Excellent written and verbal communication skills Flexible and people-oriented work approach Demonstrated experience with effective oral communication to individuals and large groups. About Agility Agility Technologies Inc. is 8(a) SBA, GSA Schedule 70 registered, minority-owned small business specializing in cloud implementation for Federal Agencies and Commercial customers. We are experts at IT Strategic Planning and Digital Transformation, Lean EA and BPM, IV&V, Application Development, and Program Management. This is a remote position. Compensation: $135,000.00 - $160,000.00 per year Who We Are We are a leading System Integrator and at the forefront of new exponential technologies – including Artificial Intelligence, RPA, and the Internet of Things. We help clients design the future-state of their business using Digital Cloud Solutions, and then we make IT real. Agility Technologies Inc. is 8(a) SBA, GSA Schedule 70 registered, minority-owned a small business specializing in cloud implementation for Federal Agencies and Commercial customers. We are experts at IT Strategic Planning and Digital Transformation, Lean EA and BPM, IV&V, Application Development, and Program Management. The ways companies can learn from and adjust to today’s crisis will deeply influence their performance in tomorrow’s changing world, providing the opportunity to retain greater agility as well as closer ties with customers, employees, and suppliers. Now is the time to move forward with Digital initiatives by adopting Next-Gen technologies. OUR VALUES Agility Technologies as the name suggests is an Agile organization that has created a cohesive community with a common culture. Cultural norms are reinforced through positive peer behavior and influence in a high-trust environment. We have creative problem solvers with critical thinking skills who are resilient and battle-tested. Our team members are always invited to share their ideas with the group through Brown bag sessions for peak performance to occur. We believe to minimize risk and succeed in a constantly evolving environment, the best way is to embrace uncertainty and be the quickest and most productive in trying new things.

Posted 1 week ago

HHAeXchange logo
HHAeXchangeNew York City Metropolitan Area, New York
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. HHAeXchange is seeking a Salesforce Business Analyst to support the strategic evolution of our go-to-market technology stack, with Salesforce at its core. Sitting within the GTM Systems team, this cross-functional role will support four product owners aligned to key stages of the customer lifecycle: Customer Operations, Customer Transactions, Sales Efficiency, and Marketing Operations. This individual will help translate business needs into clear, actionable requirements, manage day-to-day enhancements, support data quality initiatives, and act as a connective layer between product owners and technical delivery. This is a high-impact, high-visibility role with a strong growth path toward product & process ownership. Core Philosophy & Mission : Empower internal teams with a well-orchestrated, insight-driven GTM tech stack. Shift from reactive system support to strategic solution design. Treat internal stakeholders as customers and prioritize velocity, usability, and impact in every project. We're looking for someone who is curious, thrives in fast-paced environments, and is hungry to learn and grow with our evolving GTM needs Essential Job Duties Cross-Functional Product Support Act as a shared business analyst and project coordinator across four GTM product owners Gather and refine requirements for enhancements, integrations, and automations Translate stakeholder needs into clear user stories, process diagrams, and documentation Salesforce & GTM Tech Stack Execution Support Salesforce enhancement testing, minor configurations, and field/data validation Help troubleshoot user issues and assist in triaging requests to the appropriate product owner Maintain up-to-date documentation on key GTM system processes Support user enablement activities with documentation, demos and FAQs Data Quality & Insights Conduct ad-hoc data cleanups across Salesforce and integrated platforms Partner with product owners to ensure data quality standards are upheld Assist in pulling reports and analyzing GTM system performance when needed Operational Enablement Support sprint planning, backlog grooming, and basic project coordination across GTM teams Help monitor adoption and usage of new system features and releases Coordinate UAT efforts and stakeholder sign-offs for small enhancements Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader. Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Experience & Functional Skills 2–4 years of experience in business systems analysis, GTM operations, or Salesforce administration Familiarity with the Salesforce ecosystem (Sales Cloud required; Service Cloud or CPQ a plus) Strong organizational skills with experience juggling multiple workstreams Demonstrated ability to write clear requirements and user stories Communication & Collaboration Effective communicator who can translate technical concepts for business stakeholders Team-oriented mindset with a willingness to jump in and support wherever needed Detail-oriented with strong documentation and follow-through habits Technical Acumen Proficiency in Excel/Google Sheets, basic reporting, and data cleanup Experience with ticketing or project management tools (e.g., Jira, Asana) Understanding of basic process modeling or diagramming (e.g., Lucidchart, Miro) Preferred Qualifications: Experience in a high-growth SaaS company Exposure to product management frameworks or agile methodology Basic understanding of GTM workflows (lead-to-opportunity, quote-to-cash, etc.) Interest in growing into a GTM Systems Product Owner role Success Metrics Timely delivery of clear, complete requirements and user stories Improved turnaround time on enhancement requests and issue triage High satisfaction from GTM product owners and business stakeholders Reduction in low-quality data across GTM systems through proactive cleanup The base salary range for this US-based, full-time, and exempt position is $90,000-100,000/yr not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.

Posted 30+ days ago

Compass logo

Senior Salesforce Engineer

CompassNew York City, NY

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Job Description

Salesforce Engineer (Enterprise Technology)

Overview

Compass is seeking an experienced and highly skilled Salesforce Engineer to join our Enterprise Technology team within the broader Product and Engineering organization. This role will be instrumental in supporting M&A, Demand Generation, Agent recruitment and Onboarding. As Compass continues to scale, we are seeking a strong Salesforce Engineer to design, build, and implement solutions and support this critical business platform.

Position Overview

This position will serve as the technical lead for the Salesforce platform at Compass, partnering closely with Security, M&A, Support, IT, and Strategic Growth teams to deliver robust, scalable solutions. This role will be responsible for the design, customization, integration, and ongoing enhancement of Salesforce, ensuring it aligns with evolving business requirements and industry best practices. The ideal candidate will blend enterprise-level Salesforce technical expertise with strong process knowledge.

Key Responsibilities

  • Lead the design, development, and implementation of Salesforce solutions in support of Agent recruitment and onboarding.
  • Partner with Demand Generation, Growth, M&A, and Engineering stakeholders to collect requirements and turn them into technical solutions aligned with best practices.
  • Drive a configuration-first approach to Salesforce development.
  • Customize and configure Salesforce to optimize workflows, improve usability, and ensure alignment with Compass's operational goals.
  • Integrate Salesforce with the Compass platform and other enterprise applications..
  • Develop and maintain detailed technical documentation for system configurations, workflows, and integrations.
  • Provide technical expertise and support to end-users, ensuring adoption and effective utilization of Salesforce capabilities.
  • Stay current with Salesforce product developments, emerging best practices, and relevant industry trends to guide platform strategy.
  • Identify opportunities to automate and improve processes and automations, reducing manual effort and improving efficiency.
  • Collaborate with cross-functional teams to ensure data consistency, security, and compliance with regulatory requirements.
  • Drive continuous improvement initiatives to enhance system performance, reliability, and scalability.
  • Perform data loads and time sensitive work to support high profile M&A activity.
  • Provide on-call support for the Salesforce platform.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience designing, developing, and implementing Salesforce solutions at enterprise scale.
  • Strong experience with skills-based routing configuration, Salesforce development best practices, and Operational Excellence principles.
  • Proficiency in Salesforce technologies such as: Apex, Visualforce, and the Lightning Component Framework, along with API and web services knowledge.
  • Hands-on experience integrating Salesforce with custom integrations and enterprise SaaS platforms such as HubSpot.
  • Familiarity with implementing and managing packages such as Sweep and DialPad.
  • Excellent problem-solving, analytical, and troubleshooting skills.
  • Strong communication and collaboration skills; able to work effectively with both technical and non-technical stakeholders.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Detail-oriented with a track record of delivering high-quality, production-ready solutions.

Preferred Qualifications

  • Relevant Salesforce certifications (e.g. Administrator, Advanced Administrator, Platform Developer I & II, App Builder).
  • Additional experience with programming languages such as JavaScript, HTML, CSS, SQL, and Python.
  • Experience administering other SaaS platforms, including Google Workspace, Okta, Zendesk, and DocuSign.
  • Familiarity with Agile development methodologies and best practices.
  • Experience utilizing Atlassian tools, such as JIRA and Confluence.
  • Prior experience in high-growth, fast-moving technology companies.

Compensation: The base pay range for this position is $72,000-$109,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

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