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Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 7 year(s) of consulting with relevant experience and proven technical and functional expertise in Finance and Accounting functions - Billing, Accounting, Cash & Collections. Proven knowledge of accounting systems/ GL integration, billing systems or revenue recognition. Preferred Qualifications Degree Preferred Master's Degree Preferred Fields of Study Computer and Information Science,Management Information Systems,Accounting & Technology,Supply Chain Management Additional Educational Preferences Other Business Technology fields of study may be considered. Certification(s) Preferred Conga(Apttus) Billing Administrator Zuora Billing Consultant Zuora Revenue Analyst Salesforce Billing Specialist Superbadge Salesforce Advanced Billing Specialist Superbadge Revenue Cloud Accredited professional Preferred Knowledge/Skills Possesses 7-10 years of experience in a professional services organization, as a Solution Architect and/or Senior Business Consultant delivering moderate to complex Q2C, ERP, Revenue, Billing and/or salesforce.com solutions (Force.com platform a plus).Demonstrates intimate-level abilities and/or a proven record of success managing efforts with identifying and addressing client needs. Demonstrates experience working in the Quote-to-Cash domain with experience in at least two of the following domains: Quote & Order Management; Billing, Invoicing & Collections; and, Revenue Accounting and Automation.Demonstrates experience working on at least 3 projects from design through go-live on any of the following platforms in the Order to Cash domain: Zuora; Apttus/Conga; Aria; Salesforce Revenue Cloud; and, Rev Pro, Rev Stream or SAP RAR. Possesses deep understanding of transactional, recurring, consumption-based, subscription and project-based monetization models. Demonstrates leadership abilities to lead business discussions with clients and guide them to make design choices. In-depth understanding and experience of the upstream requirements in Quoting and ordering driven by ASC 606 revenue standards. Experience with data migration considerations for a billing and revenue application. Experience with Agile methodologies. Demonstrates intimate knowledge and/or a proven record of success in the following areas: Work seamlessly in a virtual environment to complete projects with team members based in various locations, domestically, and globally; Lead and/or facilitate teams to develop client proposals, leveraging extensive business development and relationship management know-how to identify and address client needs; Develop and sustain client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; Supervise staff, which includes creating a positive environment by monitoring workloads of the team, respecting the work-life quality of team members, providing feedback in a timely manner, performing a critical review of other's work, informally coaching staff, and keeping leadership informed of progress and issues; Lead teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation; Possess project management skills in relation to data management projects, including developing project plans, budgets, and deliverables schedules; Be creative thinking, have individual initiative, and have flexibility in prioritizing and completing tasks; Research and analyze pertinent client, industry, and technical matters; Have desire to obtain Salesforce and deep industry sector(s) specialization over time; and, Possess the ability to approach clients and team members in an organized and knowledgeable manner and to deliver clear requests for information. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $130,000 - $256,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance