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Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel ​ Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. ​ Documentation and Process Control Develop process documentation and Document company processes and workflows. ​ SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position manages the day-to-day administration of the Salesforce application and works with business executives and users for configuration changes. Develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide tier 1 user support. Manage and work the Salesforce user support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner. Utilizes Basic knowledge of SFDC to leverage the tools to fulfill business requirements. With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices. Performs design, configuration, and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates. Creates and maintains clear and concise functional and technical documents, standard operating procedures, diagrams, and other support documentation. Heavily involved in audit and user support activities. Helpdesk Management / User Support Prioritize and cultivate a positive user support experience Provide root cause analysis for frequent support requests and recommend solutions to resolve these issues Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction Look for ways to automate manual processes and increase self-service capabilities. 24/7 ownership and resolution of Salesforce system issues and outages Provide support performance metrics to leadership User Provisioning and Maintenance User set-up and maintenance Management of profiles, roles, permissions and access Reassign Accounts, Contacts, Opportunities, etc. in response to personnel changes. Data Quality Assurance and Management Monitor data quality. Execute data migration/cleansing projects Data cleansing, manipulation/transformation, upload/insert Create/update custom report types Creation and management of custom reporting/ dashboards within Salesforce as well as preparing ad hoc reports, data analysis whether within the platform or Excel Development/Configuration Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders. Leverage available documentation, training, team resources, and vendor support teams to administer all team applications. Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. Proactively seek out and identify needed system changes. Documentation and Process Control Develop process documentation and Document company processes and workflows. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree or equivalent in information systems, computer science, or related field, or equivalent relevant work experience Salesforce Administrator Certification ADM-201 (or ADM-211) preferred 0+ months of experience supporting Salesforce.com configuration and customization 0+ months of experience with change / release management within the SFDC application Experience with AppExchange tools preferred Agile Scrum Methodology experience preferred Solid understanding of and detailed experience with the .com architecture Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Proven ability to build effective partnerships with business owners and technical partners PREFERRED QUALIFICATIONS: Experience working with large-scale, complex datasets Experience managing and triaging user submitted issues via ticketing system(s) Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE) Advanced Excel skills (Macro, Pivot Tables, Vlookups, complex formulas) Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production) Financial Service industry experience a plus nCino experience a plus ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. LG's Mission is to be #1 by creating a better life for our customers. At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good”! As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as a Project Manager - Salesforce and Operational Systems in our Alpharetta GA offices. THE OPPORTUNITY We are seeking an experienced Project Manager - Salesforce and Operational Systems to lead and coordinate critical projects within our organization. The ideal candidate will have extensive experience in Salesforce, particularly with Service Cloud implementation, as well as expertise in learning management systems and other operational system maintenance. This role requires a strategic thinker with strong organizational skills, technical acumen, and a proven ability to manage cross-functional teams. Project Management: Plan, execute, and oversee projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget. Develop detailed project plans, schedules, and risk assessments. Collaborate with stakeholders to define project objectives, deliverables, and success criteria. Salesforce Expertise: Lead the implementation and optimization of Salesforce: Sales Cloud, Service Cloud, and Experience Cloud, plus supporting MCAE (Salesforce Pardot). Collaborate with technical teams to ensure system configurations meet business requirements. Provide guidance on Salesforce best practices and ensure alignment with organizational goals. Learning Management System (LMS): Oversee the deployment and maintenance of the organization’s LMS. Ensure the system supports training and development initiatives effectively. Troubleshoot and resolve technical issues as needed. Operational System Maintenance: Manage the ongoing maintenance and improvement of other operational systems which are closely integrated with Salesforce. Ensure systems are running efficiently and effectively to support business operations. Identify and implement opportunities for process improvements. QUALIFICATIONS Bachelor’s degree in Information Technology, Business, Information Systems or related fields. 5+ years of experience in omnichannel operations within the B2B industry. Proven experience as a Project Manager, with a track record of successfully managing multiple concurrent complex projects. In-depth knowledge of Salesforce, with hands-on experience in Service Cloud implementation. Salesforce development and implementation experience is preferred. Strong understanding of operational system maintenance and optimization for B2B business. Exceptional communication and interpersonal skills. Preferred Salesforce certifications such as Salesforce Administrator, Platform App Builder, Platform Developer I, or Service Cloud Consultant. Experience with Agile or Scrum methodologies. Bi-lingual (Korean and English) is a plus Join LG—and help us make Life Good. #LI-JN2 Recruiting Range $80,000 - $100,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor's Degree Minimum Year(s) of Experience: 5 year(s) of experience in a professional services organization, as a Solution Architect and/or Senior Business Consultant delivering moderate to complex Q2C, ERP, Revenue, Billing and/or salesforce.com solutions (Force.com platform). Preferred Qualifications: Degree Preferred: Master's Degree Preferred Fields of Study: Computer and Information Science, Management Information Systems Certification(s) Preferred: Conga(Apttus) Billing Administrator Zuora Billing Consultant Zuora Revenue Analyst Salesforce Billing Specialist Superbadge Salesforce Advanced Billing Specialist Superbadge Revenue Cloud Accredited professional Preferred Knowledge/Skills: Demonstrates extensive abilities and/or a proven record of success working in the Quote-to-Cash domain with experience in at least two of the following domains: Quote & Order Management; Billing, Invoicing & Collections; and, Revenue Accounting and Automation. Demonstrates extensive abilities and/or a proven record of success working on at least 3 projects from design through go-live on any of the following platforms in the Order to Cash domain: Zuora; Apttus/Conga; Aria; Salesforce Revenue Cloud; and, Rev Pro, Rev Stream or SAP RAR. Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs including: Understanding of transactional, recurring, consumption-based, subscription and project-based monetization models; Possessing leadership abilities to lead business discussions with clients and guide them to make design choices; Possessing in-depth understanding and experience of the upstream requirements in Quoting and ordering driven by ASC 606 revenue standards; Having experience with data migration considerations for a billing and revenue application; Exhibiting extensive experience with Agile methodologies; Working seamlessly in a virtual environment to complete projects with team members based in various locations, domestically, and globally; Leading and/or facilitating teams to develop client proposals, leveraging relationship management know-how to identify and address client needs; Supervising staff, which includes creating a positive environment by monitoring workloads of the team, respecting the work-life quality of team members, providing feedback in a timely manner, performing a critical review of other's work, informally coaching staff, and keeping leadership informed of progress and issues; Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation; Possessing project management skills in relation to data management projects, including developing project plans, budgets, and deliverables schedules; Being creative thinking, have individual initiative, and have flexibility in prioritizing and completing tasks; Researching and analyzing pertinent client, industry, and technical matters; Exhibiting a desire to obtain Salesforce and deep industry sector(s) specialization over time; and, Possessing the ability to approach clients and team members in an organized and knowledgeable manner and to deliver clear requests for information. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Summary: Join the DevOps Cybersecurity team of Cat Digital and establish cybersecurity practice within the Salesforce community. You will have deep integration with applications as they move from an idea into a solution, integrating Security practices and enabling delivery for Caterpillar Digital Applications. Be a part of the team that is using innovative solutions and methods to securely enable, build, and deploy modern applications and software. What you will do: As a Lead Cybersecurity Engineer, you will be responsible for understanding and contributing to Security by Design practices, secure application software development lifecycle practices, security testing and assessment, and the integration of Security with DevOps. This role is responsible for cultivating cybersecurity practice across Salesforce development community by leveraging tools that are tailored for Salesforce. You will spend time helping development teams identify and track security risks to remediation while embracing concepts of agile delivery and DevOps. Security Defect Management- Analyzing, validating, communicating, and consulting on security defects identified by both automated and manual sources such as CodeQL, Rapid7 Web Application Security, penetration testing, bug bounty, etc. In other words, our security engineers are partners to software engineers who require accurate information on why a vulnerability exists and what they can do about it. Engineering Consulting- Serving as a "best friend" to software engineers, architects, product owners, and leaders, provide contextually-aware guidance to help these groups make good decisions, document those decisions and resulting architectures, and navigate relevant review & approval processes (where necessary) when implementing new features and remediating existing issues. Tool Enablement- Enabling and monitoring automated defect detection tooling (CodeAnalyzer, Checkmarx, etc.) at the repository or application level according to established process. Security Test Onboarding & Management- Collecting and communicating required scope and access information for penetration testing and security assurance assessments, as well as handling the output of these assessments via our Defect Management Process. Maturity Measurement- Consulting with software engineers on practices which will improve their application's security maturity according to scorecards and maturity models established by Cat Digital. Correction of Error- Authoring, in close partnership with software engineers, correction of error reports which help engineers and architects across Cat Digital avoid similar mistakes in their own applications. What you will have: Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Effective Communications: Understanding effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Software Development Life Cycle: Knowledge of software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace. Software Product Design/Architecture: Knowledge of software product design; ability to convert market requirements into the software product design. Software Integration Engineering: Knowledge of software integration processes and functions; ability to design, develop and maintain interfaces and linkage to alternative platforms and software packages. Consideration for top candidates: Application security expertise in Salesforce is a must Leading large more complex application security initiatives across multiple teams. Demonstrated experience leading software engineering projects. Application security expertise understanding vulnerabilities and remediation solutions (OWASP, CWE/CVE, SANS 25) Experience with a wide variety of information security processes and principles, such as: Enterprise security architecture Threat modeling Vulnerability assessment Risk analysis Defense in depth SDLC and product development processes Identity and access management API security SCA/SAST/DAST Cloud security experience with MS Azure and/or AWS Professional certification (CISSP, CCSP, GWAPT, GWEB, AWS SA / Certified Security, etc.) Development experience (Java, Python, .Net, JS, or equivalent) Implementation of automation and scripting Additional Details: This position has the option to be based out of either our Chicago, IL, Peoria, IL, or Irving, TX (Dallas) offices. #LI #BI Summary Pay Range: $126,000.00 - $204,720.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement These benefits also apply to part-time employees Visa sponsorship is available for eligible applicants. Posting Dates: August 12, 2025- August 24, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. 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Job Description: Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch! The Role: We are seeking an experienced Salesforce Solution Architect/Technical Lead to design, implement, and optimize enterprise-grade solutions on the Salesforce platform. The ideal candidate will have deep expertise in Sales Cloud, Service Cloud, Manufacturing Cloud, and AI automation using Agentforce. This role involves leading cross-functional teams, architecting scalable solutions, and driving digital transformation for manufacturing and service-oriented businesses. You will act as a trusted advisor, translating business requirements into technical designs while ensuring best practices in security, integration, and performance. This is a key leadership position responsible for the full implementation lifecycle, from scoping and prototyping to deployment and ongoing optimization. The role requires strong collaboration with stakeholders, developers, and product managers to deliver innovative solutions that leverage Salesforce's multi-cloud capabilities and AI-driven automation. Key Responsibilities Lead the design and architecture of Salesforce solutions spanning Sales Cloud, Service Cloud, Manufacturing Cloud, and Agentforce, ensuring alignment with business goals and scalability for large data volumes. Conduct workshops and research into clients' Salesforce usage, producing reports with recommended roadmaps, prototypes, and proofs-of-concept to define requirements and illustrate designs.salesforceben.com Own the end-to-end solution design, including data modeling, integration with external systems (e.g., APIs, ERP), identity and access management, and AI agent configuration for automation workflows. Groom and refine product backlogs, provide guidance on user stories, success criteria, and testing documentation, while supervising configuration, quality assurance, and deployment. Implement and optimize Manufacturing Cloud features such as sales agreements, rebate management, inventory management, warranty/claims lifecycle, and data processing engine (DPE) customizations.careers.css-tec.com Design AI-driven automations using Agentforce, including agent configuration, prompt engineering, guardrails, and integration with Data Cloud for generative AI use cases like customer service agents or predictive manufacturing insights.careers.salesforce.co Lead integration efforts across Salesforce clouds and third-party systems, managing sharing/visibility rules, platform security, and architectural patterns (e.g., Apex design patterns, LWC for UI). Serve as a release manager and escalation point for production issues, negotiating solutions to complex problems and ensuring seamless data flow and interoperability.careers.salesforce.com Collaborate with sales teams on pre-sales efforts, proposal development, and POC delivery to demonstrate value alignment and ROI. Mentor development teams on best practices, coach on technical skills, and contribute to process improvements, including creating reusable assets and documentation. Required Qualifications and Experience: Bachelor's degree in Computer Science, Business, or a related field (or equivalent experience). 8+ years of experience in Salesforce development and architecture, with at least 3+ years in a lead or architect role delivering multi-cloud projects. 5+ years of client-facing consulting experience, ideally within a consulting firm or high-growth environment. Proven expertise in Sales Cloud (e.g., lead management, opportunity tracking), Service Cloud (e.g., case management, service console), and Manufacturing Cloud (e.g., partner visit management, rebate/loyalty programs, transaction journals). Hands-on experience with Agentforce for AI automation, including building agentic solutions, integrating with Data Cloud, and working with generative AI, LLMs, and prompt engineering.careers.salesforce.com Strong background in Salesforce integrations, data architecture, Apex, Triggers, Lightning Web Components (LWC), OmniStudio, and modern UI techniques.careers.salesforce.com Experience in agile methodologies, requirements elicitation, and managing client-facing projects with increasing responsibility. Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders and build strong relationships. Required Certifications Salesforce Certified Administrator Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Platform App Builder or Platform Developer I/II Salesforce Manufacturing Cloud Accredited Professionalcareers.css-tec.com Salesforce AI Specialist or equivalent (e.g., Einstein AI certifications) Additional desirable: Integration Architect, Data Architect, Technical Architect, or OmniStudio Developer Preferred Skills: Industry experience in manufacturing, consumer goods, or related sectors. Knowledge of additional tools like Data Cloud, MuleSoft for integrations, or cloud data platforms (e.g., Snowflake, Databricks). Proficiency in programming languages such as Python or JavaScript for custom AI extensions. Active participation in the Salesforce community (e.g., Trailhead, user groups). Experience with Service Cloud for Manufacturing or cross-cloud implementations. This position offers the opportunity to work on cutting-edge AI and cloud technologies in a dynamic environment. Compensation & Benefits: As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits-medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated wage range for this role is $190,000-$210,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process. Employee Type: Permanent

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Salesforce Consulting team you are expected to develop Salesforce technology-enabled solutions that address the needs of large organizations. As a Senior Associate you are expected to analyze complex problems, mentor others, and maintain rigorous standards. You are expected to focus on building client relationships and developing a deeper understanding of the business context, while navigating increasingly complex situations to deliver quality work and grow your personal brand. Responsibilities Develop Salesforce technology-enabled solutions Analyze and address complex problems Mentor and support junior team members Maintain elevated standards in deliverables Build and nurture client relationships Develop a thorough understanding of business contexts Navigate and manage complex situations Deliver quality work and grow personal brand What You Must Have Bachelor's Degree 4 years of experience of experience in a professional services organization, delivering Q2C, ERP, Revenue, Billing and/or salesforce.com solutions (Force.com platform What Sets You Apart Master's Degree in Computer and Information Science, Management Information Systems preferred Conga(Apttus) Billing Administrator certification preferred Zuora Billing Consultant certification preferred Zuora Revenue Analyst certification preferred Salesforce Billing Specialist Superbadge certification preferred Salesforce Advanced Billing Specialist Superbadge certification preferred Revenue Cloud Accredited professional certification preferred Thorough abilities in Quote-to-Cash domain Proven success in leading business discussions and design choices Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Reporting to the Senior Director of Product for Caregiver Experience, you will take on a high-impact role as a Salesforce Administrator. Your work will directly contribute to improved clinical outcomes and provider experiences. As part of a collaborative team, you will identify key opportunities and help create tools that transform mental healthcare. What you'll be doing: Own the configuration, maintenance, and improvement of our Salesforce platform. Manage user access, roles, permissions, profiles, and data security. Build and optimize reports, dashboards, workflows, validation rules, and process automations. Support business process changes by translating requirements into scalable Salesforce solutions. Troubleshoot user issues and provide prompt, clear support and training. Work with third-party vendors and apps integrated into Salesforce . Stay current with Salesforce releases and recommend new features for adoption. Ensure data hygiene, integrity, and compliance across Salesforce and connected systems. What success looks like in this role: Stability & Uptime: Salesforce is consistently available, performant, and secure, with minimal downtime or user disruption. Operational Efficiency: Business users experience faster, cleaner workflows thanks to automation and optimized processes. Proactive Enablement: Teams receive timely training, documentation, and support to fully leverage Salesforce capabilities. Data Quality: Accurate, deduplicated, and well-structured data enables confident reporting and forecasting. Scalable Systems: The Salesforce instance grows with the company-new features, integrations, and fields are implemented with governance and intention. Cross-functional Partnership: You're recognized as a trusted partner across the org, sought after for your insights and problem-solving mindset. What we expect from you: 3+ years of hands-on experience as a Salesforce Administrator, preferably in a high-growth SaaS or healthtech environment. Salesforce Administrator certification required Strong understanding of Salesforce best practices, security models, object relationships, and automation tools (e.g., Flow, Process Builder). Proficiency with reporting, dashboards, and forecasting tools in Salesforce. Experience with integrations and tools in the Salesforce ecosystem (e.g., HubSpot, Outreach, LeanData, DocuSign). Comfortable gathering business requirements and translating them into technical solutions. Excellent communication skills-you can work across departments, document your work, and explain technical concepts clearly. A proactive mindset-you seek out problems before they occur and aren't afraid to challenge the status quo for better solutions. Passion for mental health and Spring Health's mission to eliminate every barrier to mental health. The target base salary range for this position is $86,000 - $106,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes.