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Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you'll fit right in. Who You Are As a Salesforce Developer, you are responsible for the overall integrity and health of the Salesforce CRM and its connection to the broader enterprise environment. You will play a critical role in shaping the technical design and automation of the Salesforce environment through implementation in line with industry best practices.You will contribute to the team responsible for developing and maintaining the entire Salesforce.com codebase by partnering closely with multiple stakeholders in the proper delivery of critical business systems. Finally, you will serve as the primary contacts team for all Salesforce, and go-to-market operations matters including maintaining the sync between the application and the data warehouse and all other external systems. Your Success Profile What You Will Work On Develop Salesforce Automation using Apex and Lightning framework, and other technologies that support business requirements and drive key business decisions Own technical aspects of a force.com implementation, including custom code, systems integrations, 3rd party applications, and AppExchange products Work in collaboration with stakeholders and system administrators on creating solution prototypes, designing roadmap delivery plans, performing adequate testing, and producing technical documentation Collaborate with the Engineering team to ensure a stable connection with the enterprise environment including the data warehouse and other integrated applications Maintain a queue of ongoing projects as well as impromptu tickets pertaining to system maintenance and improvement Serve as a point of escalation and support for Salesforce and its integrated tools Ensure system uptime of 99.9% through a process of continual improvement of legacy systems Recommend build vs. buy when it comes to third-party integrations for the SFDC stack Other duties as needed based on department and/or organizational needs How You Will Do Your Work As a Salesforce Developer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies: Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening. Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior. Adaptability - the ability to adjust your approach or actions in response to changes in your external environment. Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things. Curious - the innate desire to learn, grow and understand. In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: Camaraderie- Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others. Openness- Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others. Grit- You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude. Integrity- Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. Simplicity- Be like Einstein: "Everything should be made as simple as possible, but no simpler." Qualifications 2+ years of experience as a Salesforce administrator or developer required with at least 1 year of Salesforce-specific development experience 2+ years of hands-on experience with Force.com, APEX, and the Lightning Framework Expertise in developing Lightning Web Components preferred Proficiency in SQL and data visualization tools preferred Working knowledge of Javascript React, HTML, and CSS preferred Familiarity with B2B Marketing Automation systems such as Customer.io/Marketo preferred Empathetic with excellent communication skills and the ability to convey complex concepts and information to a broad audience. Keen ability to work with stakeholders regularly. A natural leader with the ability to build things from scratch. A knack for creating structure wherever it's needed. Excellent collaboration and influencing skills with an ability to establish and maintain effective working and collaborative relationships with key stakeholders. The base wage range for this position based in our New York City Office is targeted at $112,000 - $123,000 per year. #LI-CE1 #LI-Hybrid Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. Diversity At Justworks Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience. Our DEIB Report

Req ID: 330137 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a VP, Strategic Alliance Global Lead- Salesforce- Remote based to join our team in Chicago, Illinois (US-IL), United States (US). Vice President- Global Strategic Alliance- Salesforce: The Vice President of Strategic Global Alliance- Salesforce will lead the development and execution of strategic partnerships and alliances on a global scale. This role is crucial in driving growth, fostering innovation, and ensuring that partnership strategies align with NTT Data and Salesforce' overarching goals. The Alliance leader will collaborate with Sales teams, manage pipeline activities, generate new leads, oversee certifications, and leverage investments available through partner programs. Additionally, they will be responsible for coordinating joint solution development and managing contractual commitments with partners. This role encompasses responsibilities across NTT Data's global footprint. Location: Remote based role in the US Role and Responsibilities: Own and manage the overall NTT DATA Salesforce Alliances partner strategy, business plan, and execution. Foster and maintain senior executive relationships between NTT DATA and Salesforce to ensure top-down support for the partnership. Develop strategic relationships between Salesforce and NTT DATA sales teams, marketing, digital practices, portfolio owners, and delivery organizations to advance the goals of the partnership. Enable and own pipeline and TCV growth for the Salesforce partnership in collaboration with Alliances practice leadership. Guide regional alliances teams and leadership to field execution with Salesforce, with an emphasis on generating new leads. Ensure certification targets required for partnership and practice success are met within NTT DATA. Maximize Salesforce partner funding and related incentives. Solidify industry focus and required joint solutions, in alignment with practice and offerings organization in HQ and at regional levels. Facilitate strategy and coverage (in collaboration with Partner Marketing) for large Salesforce events. Manage required contractual commitments with Salesforce in line with partnership agreements. Ensure operational components of the partnership are met; establish processes and oversight for logging deals in the partner's portal to unlock available funding and meet program metrics. Align partnership activities across the broader NTT DATA organization, ensuring alignment across North America, EMEAL, and Japan organizations. Be an active thought leader within the broader alliances' organization, taking on projects that will enable all alliances to thrive. Location: Open in the United States Qualifications: Experienced alliance executive with a minimum of 10+ years in alliance/partner management; direct experience in managing Salesforce or other SaaS, CRM, ERP tech platform vendors preferred Some understanding of Salesforce partner programs and processes Experience in large corporate environments with ability to influence and align across divisional lines Experience enabling Salesforce (Or other SaaS, CRM, ERP tech platform vendor- Google, MS, Zscaler, Checkpoint, Cisco) partner strategy with sales, digital practices, industry business units, and offering teams Skilled program manager Experience navigating and engaging multiple, matrixed teams in a large enterprise organization; international work experience preferred Experience with sales or alliance operational software platforms (Salesforce a plus) Salesforce (or Other SaaS, CRM, ERP Platforms) Certifications a plus. Ability to travel approximately 25% (align with NTT's post-COVID travel guidance) Bachelor's degree Basic Required Qualifications: 5+ years in alliance/partner management; direct experience in managing SaaS, CRM, ERP partnerships 5+ years' experience enabling SaaS, CRM, ERP partner strategy with sales, digital practices, industry business units, and offering teams 5+ years of demonstrated experience at Tier 1, a global IT services company 5+ years of global leadership experience at an Executive level #LI-SGA About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Business Application Consulting team you will manage Salesforce-Certinia projects, aligning with client needs and delivering exceptional solutions. As a Manager, you will lead teams, mentor junior staff, and drive strategic planning to meet client expectations while upholding PwC's quality standards. Responsibilities Oversee Salesforce-Certinia project management and execution Confirm client requirements are met through impactful solution delivery Maintain rigorous standards of quality in deliverables Foster collaboration within the team to achieve project goals Identify and implement process improvements for effectiveness What You Must Have Bachelor's Degree 5 years of experience What Sets You Apart One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant One or more of the following Certinia certifications: PSA Implementation Consultant, PSA System Admin Proven success in functional and technical capacities Demonstrating ability to understand business needs Managing Salesforce platform configuration and customization Producing technical solution architecture work Working effectively across teams Communicating with development teams for solution design Working knowledge of enterprise application integrations Experience delivering in fast-paced environments Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Salesforce Consulting team you are expected to develop Salesforce technology-enabled solutions that address the needs of large organizations. As a Senior Associate you are expected to analyze complex problems, mentor others, and maintain rigorous standards. You are expected to focus on building client relationships and developing a deeper understanding of the business context, while navigating increasingly complex situations to deliver quality work and grow your personal brand. Responsibilities Develop Salesforce technology-enabled solutions Analyze and address complex problems Mentor and support junior team members Maintain elevated standards in deliverables Build and nurture client relationships Develop a thorough understanding of business contexts Navigate and manage complex situations Deliver quality work and grow personal brand What You Must Have Bachelor's Degree 4 years of experience of experience in a professional services organization, delivering Q2C, ERP, Revenue, Billing and/or salesforce.com solutions (Force.com platform What Sets You Apart Master's Degree in Computer and Information Science, Management Information Systems preferred Conga(Apttus) Billing Administrator certification preferred Zuora Billing Consultant certification preferred Zuora Revenue Analyst certification preferred Salesforce Billing Specialist Superbadge certification preferred Salesforce Advanced Billing Specialist Superbadge certification preferred Revenue Cloud Accredited professional certification preferred Thorough abilities in Quote-to-Cash domain Proven success in leading business discussions and design choices Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $84,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Location: This position can work from a Seacoast office within the company's footprint Works with business partners as the primary lead and interface between Service Delivery and specific business areas, identifying business unit requirements, creating project and process specifications, coordinating with project teams, and ensuring adherence to schedules and budgets and alignment with IT strategy. Sr. Admin is responsible for implementing, administering, and maintaining key banking solutions including Salesforce/nCino. These applications control loan production lifecycles and service request lifecycles and manage prospects, campaigns, loans, business relationships, partners, and contacts. Determines if solutions already exist or if new solutions are needed and provides input regarding buy vs build decisions. Ensures proper integration of solutions that impact work processes. Identifies opportunities for improvement or enhancement and negotiates agreements and commitments between business partners and Service Delivery from requirements gathering to final implementation. Leads, mentors, trains, and assists team members and serves as lead subject-matter-expert and liaison between line of business partners and Information Technology. ESSENTIAL JOB FUNCTIONS: Serves as an expert regarding the business units supported and has expert understanding of the Service Delivery organization's systems and capabilities. Analyzes business unit operations to understand strengths and weaknesses and to identify process and function automation opportunities. Develops appropriate business models to represent business requirements and meet business needs Obtains and validates information requirements from stakeholders through various analysis techniques. Translates high level business requirements into functional specifications for the Information Technology organization. Manages requirements, approvals, changes, and traceability. Assists with business process redesign and documentation as needed for new technology. Ensures technology solutions follow and uphold organizational standards. Develops business models to represent requirements, such as use cases, business process flows, and data flow diagrams. Negotiates agreements and commitments. Facilitates communication between business units and Service Delivery from initial requirements to final implementation. Provides input regarding buy versus build decisions. Participates in planning sessions with business units to improve business processes. Defines and streamlines department level processes, procedures, and templates as needed to support the organization's process maturity goals and to ensure effective and efficient methods in accordance with best practices. Provides business reporting and analytical support, particularly pertaining to departmental governance and performance, utilizing various data sources and analytical tools. Performs analysis and provides reporting views with improvement recommendations. Designs, develops, tests, and maintains various reports. Conducts systems analysis with a focus on business process models and use cases. Performs system administration and maintenance as needed in support of departmental activities. Performs audits to ensure compliance with division processes, procedures, and standards. Analyzes incidents related to the system/application to identify problem areas. Works closely with the application vendor's product support team to identify and implement solutions. Serves as a team leader on multiple projects. Evaluates and identifies project complexity, assumptions, constraints, and dependencies. Conducts timely surveys to gauge effectiveness of delivery of technology solutions. Performs a variety of tasks to improve on the existing operating processes, methodologies, and standards. Develops processes, procedures, and protocols for the department to ensure effective and efficient methods of providing support. Coordinates the maintenance of all tools used to administer the processes as needed to ensure system currency. Builds, maintains, and manages stakeholder relationships. Educates the Service Delivery organization on the direction of the business. Communicates complex technical concepts simply and effectively to nontechnical team members. Guides team members through the established operating process and escalate non-conformance as needed. Maintains a current knowledge base and understanding of technological trends. Uses Information Technology knowledge base to bring solutions to business units supported and enhances the enterprise's competitive edge. Provides technical direction and training to junior level team members. Coaches and mentors team members as needed to improve the overall organizational delivery. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations, and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. QUALIFICATIONS: Bachelor's degree in computer science, information systems, or a related field or an equivalent combination of education and experience. Ten years of experience developing, implementing, and testing solutions Certified Salesforce Administrator with 6+ years as SalesForce.com admin Analytical, problem-solving and project management skills, Agile, and SCRUM Knowledge of the industry's standard business practices, products, and services The ability to successfully manage the administration of one or more systems and/or application Ability to lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals Ability to effectively communicate across organizational layers verbally and in writing Proficiency using Microsoft Office software products Preferred Qualifications SalesForce Developer certification preferred Experience with nCino Experience with Apex programming language Experience with Visualforce development Experience with other report writing software #LI-PF1

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Salesforce marketing and sales at PwC, you will specialise in providing consulting services for Salesforce applications related to marketing and sales. You will analyse client requirements, implement software solutions, and provide training and support for seamless integration and utilisation of Salesforce marketing and sales applications. Working in this area, you will enable clients to optimise their marketing and sales processes, enhance customer engagement, and achieve their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 5 year(s) Preferred Fields of Study Computer and Information Science,Management Information Systems,Marketing,Business Administration/Management Certification(s) Preferred One or more of the following Salesforce certifications or accreditations: Certified Salesforce Administrator, Marketing Cloud Engagement/Exact Target, Marketing Cloud Account Engagement/Pardot, Data Cloud, Personalization/Einstein Personalization, and Marketing Cloud Intelligence/Datorama Preferred Knowledge/Skills Demonstrates thorough abilities and/or a proven record of success in working with business stakeholders in understanding their business needs, conduct product demos and incorporate business feedback to meet customer's service business objectives including: Demonstrating thorough and hands on experience working with salesforce platform on configuration, customization (Lightning Components, Apex, Visualforce, SOQL, etc), integration, security, administration and other core features; Defining and delivering scalable technical solution architecture and integrated solution involving different Salesforce Marketing Cloud; Demonstrating proven ability to work with the Business Architect and/or Business Analyst to translate the customer requirements into a working solution; Presenting high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities; Demonstrating an understanding of integrations with third party systems through a variety integration patterns and Salesforce capabilities (Soap, Rest, Platform Events, Streaming APIs, etc); Managing and communicating with the development team to design and implement solutions with a focus on adhering to industry leading practices and code quality techniques; Producing deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously; and, Demonstrating a broad understanding of enterprise applications to which Salesforce.com is commonly integrated to enable end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications). Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $84,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Industry/Sector Pharma and Life Sciences Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Salesforce Consulting Generalist team you, you leverage Salesforce technology to address complex client business problems and develop solutions that meet the needs of large organizations. As a Senior Associate, you analyze complex problems, mentor others, and maintain elevated standards while building client relationships and developing a deeper understanding of the business context. You are responsible for implementing technology solutions, understanding and solving business and technology challenges, and designing platform-based applications to meet client needs. Responsibilities Utilize Salesforce technology to solve intricate client business challenges Develop and implement technology solutions tailored to client needs Mentor and guide junior team members to uphold exemplary standards Build and nurture enduring client relationships Design platform-based applications to address client requirements Analyze and interpret complex business and technology issues Maintain a profound understanding of the business context and its evolution Apply critical thinking to navigate and resolve ambiguous situations What You Must Have Bachelor's Degree 4 years of experience What Sets You Apart Master's Degree preferred Certifications in Salesforce.com Salesforce.com Administrator, and/or Salesforce.com Developer, Salesforce.com Sales/Service Consultant Implementing technology solutions for compliance standards Solving business and technology challenges with CRM technologies Designing platform-based applications for client needs Possessing experience with software configuration and Apex coding Demonstrating proficiency in third-party integrations and their impact Exhibiting proficiency in Microsoft Word, Excel, PowerPoint, and Project Building relationships and providing feedback to junior staff Travel Requirements Up to 80% Job Posting End Date August 22, 2025 Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $84,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 7 year(s) of consulting with relevant experience and proven technical and functional expertise in Finance and Accounting functions - Billing, Accounting, Cash & Collections. Proven knowledge of accounting systems/ GL integration, billing systems or revenue recognition. Preferred Qualifications Degree Preferred Master's Degree Preferred Fields of Study Computer and Information Science,Management Information Systems,Accounting & Technology,Supply Chain Management Additional Educational Preferences Other Business Technology fields of study may be considered. Certification(s) Preferred Conga(Apttus) Billing Administrator Zuora Billing Consultant Zuora Revenue Analyst Salesforce Billing Specialist Superbadge Salesforce Advanced Billing Specialist Superbadge Revenue Cloud Accredited professional Preferred Knowledge/Skills Possesses 7-10 years of experience in a professional services organization, as a Solution Architect and/or Senior Business Consultant delivering moderate to complex Q2C, ERP, Revenue, Billing and/or salesforce.com solutions (Force.com platform a plus).Demonstrates intimate-level abilities and/or a proven record of success managing efforts with identifying and addressing client needs. Demonstrates experience working in the Quote-to-Cash domain with experience in at least two of the following domains: Quote & Order Management; Billing, Invoicing & Collections; and, Revenue Accounting and Automation.Demonstrates experience working on at least 3 projects from design through go-live on any of the following platforms in the Order to Cash domain: Zuora; Apttus/Conga; Aria; Salesforce Revenue Cloud; and, Rev Pro, Rev Stream or SAP RAR. Possesses deep understanding of transactional, recurring, consumption-based, subscription and project-based monetization models. Demonstrates leadership abilities to lead business discussions with clients and guide them to make design choices. In-depth understanding and experience of the upstream requirements in Quoting and ordering driven by ASC 606 revenue standards. Experience with data migration considerations for a billing and revenue application. Experience with Agile methodologies. Demonstrates intimate knowledge and/or a proven record of success in the following areas: Work seamlessly in a virtual environment to complete projects with team members based in various locations, domestically, and globally; Lead and/or facilitate teams to develop client proposals, leveraging extensive business development and relationship management know-how to identify and address client needs; Develop and sustain client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; Supervise staff, which includes creating a positive environment by monitoring workloads of the team, respecting the work-life quality of team members, providing feedback in a timely manner, performing a critical review of other's work, informally coaching staff, and keeping leadership informed of progress and issues; Lead teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation; Possess project management skills in relation to data management projects, including developing project plans, budgets, and deliverables schedules; Be creative thinking, have individual initiative, and have flexibility in prioritizing and completing tasks; Research and analyze pertinent client, industry, and technical matters; Have desire to obtain Salesforce and deep industry sector(s) specialization over time; and, Possess the ability to approach clients and team members in an organized and knowledgeable manner and to deliver clear requests for information. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $130,000 - $256,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Business Application Consulting team you will manage and deliver Salesforce solutions that meet client needs. As a Senior Associate, you will analyze complex problems, mentor junior team members, and uphold exceptional standards to deliver quality outcomes while fostering meaningful client relationships. Responsibilities Build and nurture meaningful relationships with clients Utilize various methodologies to address client challenges Anticipate client needs and proactively offer solutions Foster a collaborative environment that encourages team growth What You Must Have Bachelor's Degree 3 years of experience What Sets You Apart One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant One or more of the following Certinia certifications: PSA Implementation Consultant, PSA System Admin Proven success in functional and technical capacities Demonstrating substantial stakeholder engagement and feedback incorporation Managing Salesforce platform configuration and customization Producing integrated solution architecture with Certinia PSA Working with Business Architect to translate requirements Configuring packaged solutions on Salesforce platform Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $84,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Business Application Consulting team you will manage and deliver Salesforce solutions that meet client needs. As a Senior Associate, you will analyze complex problems, mentor junior team members, and uphold exceptional standards to deliver quality outcomes while fostering meaningful client relationships. Responsibilities Build and nurture meaningful relationships with clients Utilize various methodologies to address client challenges Anticipate client needs and proactively offer solutions Foster a collaborative environment that encourages team growth What You Must Have Bachelor's Degree 3 years of experience What Sets You Apart One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant One or more of the following Certinia certifications: PSA Implementation Consultant, PSA System Admin Proven success in functional and technical capacities Demonstrating substantial stakeholder engagement and feedback incorporation Managing Salesforce platform configuration and customization Producing integrated solution architecture with Certinia PSA Working with Business Architect to translate requirements Configuring packaged solutions on Salesforce platform Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $84,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Ready to help us transform healthcare? Bring your true colors to blue. What we need: We are seeking a highly experienced and results-driven experience Salesforce Business Analyst to work closely with subject matter experts, end users and development teams to ensure alignment and the successful implementation of business solutions, with a strong focus on Salesforce and process optimization. This role is critical in analyzing complex business needs, defining scope, designing solutions, and driving continuous improvement across commercial operations. Your Day to Day: Process Analysis & Optimization Analyze existing business processes, Salesforce flows, and workflows to identify inefficiencies and opportunities for improvement. Conduct end-to-end process analysis, including mapping "as-is" and "to-be" states using industry-standard frameworks. Identify and resolve bottlenecks and streamline operations to enhance performance and reduce costs. Analyze and document a business process to elicit requirements and engage stakeholders to visualize a future state. Stakeholder Engagement & Requirements Management Collaborate with cross-functional teams, stakeholders, and end users to gather, document, and validate business requirements. Serve as a liaison between business and technical teams, ensuring alignment and understanding across all levels. Manage stakeholder expectations, resolve conflicts, and facilitate consensus on business needs and priorities. Solution Design & Implementation Translate business requirements into effective technical and process solutions, including automation and Salesforce configurations. Lead solution design initiatives that align with strategic goals and support operational excellence. Partner with development teams during implementation to ensure solutions are effectively delivered and meet business objectives. Support and validate project delivery to ensure the solution meets the requirements. Data Analysis & Reporting Perform data analysis to identify trends, uncover insights, and support decision-making. Create dashboards and reports to monitor key performance indicators (KPIs) and track the success of implemented solutions. Project Management & Change Enablement Lead and support work and projects focused on Salesforce enhancements and business process reengineering. Support change management activities, including impact analysis, training, and communication plans to ensure user adoption and operational readiness. Testing & Documentation Facilitate user acceptance testing (UAT), validate configurations, and troubleshoot issues post-implementation. Develop clear, concise documentation including business requirements, process flows, user stories, training guides, and release notes. Knowledge Sharing & Continuous Learning Stay current on industry trends, Salesforce platform updates, and best practices in business analysis and process improvement. Mentor peers and support end-user training initiatives to foster organizational knowledge and system proficiency. We're Looking for: Strong knowledge of business operations, sales workflows, and end-to-end commercial processes Proven experience in Agile methodologies and complex project delivery Proficient in process improvement tools (e.g., Microsoft Visio), data analysis tools, and BA toolkits. Strong documentation, communication, and presentation skills Effective problem-solving, critical thinking, and decision-making capabilities Ability to manage multiple projects, work independently, and collaborate across diverse teams Skilled in change management, stakeholder engagement, conflict resolution, and training delivery What You Bring: 10+ years of business analysis experience 10+ years of hands-on Salesforce experience 7+ years Agile delivery experience Salesforce Business Analyst Certification preferred IIBA certification required (ECBA, CCBA, or CBAP); Six Sigma or Lean certification preferred This position is eligible for the flex persona. #LI-HYBRID Minimum Education Requirements: High school degree or equivalent required unless otherwise noted above Location Boston Time Type Full time Salary Range: $126,810.00 - $154,990.00 The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability. This job is also eligible for variable pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. WHY Blue Cross Blue Shield of MA? We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL. As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join our Talent Community to stay "in the know" on all things Blue. At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.

Location: This position can work from a Seacoast office within the company's footprint Works with business partners as the primary lead and interface between Service Delivery and specific business areas, identifying business unit requirements, creating project and process specifications, coordinating with project teams, and ensuring adherence to schedules and budgets and alignment with IT strategy. Sr. Admin is responsible for implementing, administering, and maintaining key banking solutions including Salesforce/nCino. These applications control loan production lifecycles and service request lifecycles and manage prospects, campaigns, loans, business relationships, partners, and contacts. Determines if solutions already exist or if new solutions are needed and provides input regarding buy vs build decisions. Ensures proper integration of solutions that impact work processes. Identifies opportunities for improvement or enhancement and negotiates agreements and commitments between business partners and Service Delivery from requirements gathering to final implementation. Leads, mentors, trains, and assists team members and serves as lead subject-matter-expert and liaison between line of business partners and Information Technology. ESSENTIAL JOB FUNCTIONS: Serves as an expert regarding the business units supported and has expert understanding of the Service Delivery organization's systems and capabilities. Analyzes business unit operations to understand strengths and weaknesses and to identify process and function automation opportunities. Develops appropriate business models to represent business requirements and meet business needs Obtains and validates information requirements from stakeholders through various analysis techniques. Translates high level business requirements into functional specifications for the Information Technology organization. Manages requirements, approvals, changes, and traceability. Assists with business process redesign and documentation as needed for new technology. Ensures technology solutions follow and uphold organizational standards. Develops business models to represent requirements, such as use cases, business process flows, and data flow diagrams. Negotiates agreements and commitments. Facilitates communication between business units and Service Delivery from initial requirements to final implementation. Provides input regarding buy versus build decisions. Participates in planning sessions with business units to improve business processes. Defines and streamlines department level processes, procedures, and templates as needed to support the organization's process maturity goals and to ensure effective and efficient methods in accordance with best practices. Provides business reporting and analytical support, particularly pertaining to departmental governance and performance, utilizing various data sources and analytical tools. Performs analysis and provides reporting views with improvement recommendations. Designs, develops, tests, and maintains various reports. Conducts systems analysis with a focus on business process models and use cases. Performs system administration and maintenance as needed in support of departmental activities. Performs audits to ensure compliance with division processes, procedures, and standards. Analyzes incidents related to the system/application to identify problem areas. Works closely with the application vendor's product support team to identify and implement solutions. Serves as a team leader on multiple projects. Evaluates and identifies project complexity, assumptions, constraints, and dependencies. Conducts timely surveys to gauge effectiveness of delivery of technology solutions. Performs a variety of tasks to improve on the existing operating processes, methodologies, and standards. Develops processes, procedures, and protocols for the department to ensure effective and efficient methods of providing support. Coordinates the maintenance of all tools used to administer the processes as needed to ensure system currency. Builds, maintains, and manages stakeholder relationships. Educates the Service Delivery organization on the direction of the business. Communicates complex technical concepts simply and effectively to nontechnical team members. Guides team members through the established operating process and escalate non-conformance as needed. Maintains a current knowledge base and understanding of technological trends. Uses Information Technology knowledge base to bring solutions to business units supported and enhances the enterprise's competitive edge. Provides technical direction and training to junior level team members. Coaches and mentors team members as needed to improve the overall organizational delivery. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations, and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. QUALIFICATIONS: Bachelor's degree in computer science, information systems, or a related field or an equivalent combination of education and experience. Ten years of experience developing, implementing, and testing solutions Certified Salesforce Administrator with 6+ years as SalesForce.com admin Analytical, problem-solving and project management skills, Agile, and SCRUM Knowledge of the industry's standard business practices, products, and services The ability to successfully manage the administration of one or more systems and/or application Ability to lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals Ability to effectively communicate across organizational layers verbally and in writing Proficiency using Microsoft Office software products Preferred Qualifications SalesForce Developer certification preferred Experience with nCino Experience with Apex programming language Experience with Visualforce development Experience with other report writing software #LI-PF1

Director, Salesforce Service Cloud Solutions The Opportunity: Natera is seeking a strategic and innovative Director to lead the Salesforce function with a primary focus on Service Cloud, RPA, and its ecosystem. This role is crucial for driving commercial performance, customer engagement, and service excellence, by leveraging AI, Robotic Process Automation (RPA), and scalable Salesforce solutions. The ideal candidate will blend deep CRM Service Cloud expertise with a forward-looking vision for digital transformation and operational efficiency. You will work cross-functionally to define and execute the CRM roadmap, enabling stronger patient engagement, sales efficiency, service excellence, and data-driven decision-making, while ensuring compliance with HIPAA and healthcare-specific regulations. Key Responsibilities: Lead the strategic roadmap and implementation of Salesforce Service Cloud to support global customer and patient service operations ensuring CRM capabilities align with evolving business needs Champion the use of Salesforce Agentforce AI for predictive service to lead the transformation of our contact center operations across customer and patient journeys Partner with digital, operations, IT, and care teams to transform service journeys across channels (phone, email, portal, SMS, chat). Deploy RPA solutions to streamline repetitive tasks, reduce manual overhead, and boost workforce productivity across the sales and service lifecycle. Collaborate with data, automation, and business teams to deliver end-to-end intelligent process automation. Own the strategy, design, implementation, and governance of Salesforce Sales and Service Cloud for healthcare sales and support functions. Collaborate with business leaders across provider outreach, referral networks, care coordination, contact centers, and sales teams to align CRM capabilities with operational and clinical goals. Integrate Salesforce with potential 3rd-party apps to enhance the healthcare engagement lifecycle. Drive CRM data governance, interoperability, and alignment with EHR, ERP, CDP, and analytics systems. Leverage AI and automation (e.g., Salesforce Einstein, GPT-based service assistants, auto case routing) to streamline workflows and improve care team productivity. Ensure the CRM environment is secure, scalable, and compliant with HIPAA, CCPA, and other healthcare data regulations. Lead cross-functional delivery teams, internal CRM admins/developers, and external implementation partners to execute the CRM roadmap. Measure success through KPIs such as provider satisfaction, sales pipeline velocity, case resolution times, and patient engagement outcomes Build and lead a high-performing team of Salesforce developers, business analysts, admins, and offshore resources. Qualifications: Bachelor's degree in Healthcare Administration, Business, Computer Science, or related field (Master's preferred). 15+ years of CRM experience with 10+ years in Salesforce Service Cloud leadership, including in healthcare or life sciences. Strong knowledge of healthcare CRM use cases-provider management, patient outreach, contact center optimization, and referral growth. Familiarity with Salesforce Health Cloud, Experience Cloud, Marketing Cloud, and Lightning components. Proven track record deploying AI and Mulesoft RPA technologies to optimize CRM processes and drive operational efficiency. Understanding of healthcare compliance requirements: HIPAA, HITECH, CCPA, etc. Demonstrated experience with AI in CRM, case management automation, and Salesforce analytics. Excellent leadership, stakeholder engagement, and vendor management skills. Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant) strongly preferred. Hands-on experience with Salesforce platform architecture and automation tools (e.g., Flows, Process Builder, Apex). Strong domain knowledge in sales pipeline management, service case workflows, SLAs, and customer journey optimization. Preferred: Experience in life sciences, biotech, or other regulated industries. Familiarity with tools such as UiPath, Automation Anywhere, or Salesforce-native RPA solutions. Salesforce certifications (e.g., Service Cloud Consultant, Application Architect). Expertise with SaaS application strategy, cloud migration, and enterprise integration. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. San Carlos, CA $1-$1 USD OUR OPPORTUNITY Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: BBB announcement on job scams FBI Cyber Crime resource page

Endeveran is currently in search of a Salesforce Developer that is a passionate, hands-on expert with the Salesforce Platform for both client facing and internal projects. Looking for individuals that are interested in being challenged, and looking to help grow both the business, and themselves. Job Description and Qualifications Your daily contribution will be to work on various aspects on multiple projects. You will enjoy being a leader to other developers as well as mentor. You will also be mentored by others with greater experience. You will continue to educate and learn both technically and from your experiences. You are not afraid to make mistakes and will take ownership when you do and learn from them. You will contribute to making Endeveran a fun place to work. You will drive your ideas and apply your creativity on projects. You will drive your ideas and apply your creativity on tools, services, and frameworks that make our job easier. You are willing to learn new technologies You will put quality first and foremost as your top priority with all projects both internal and external You will work closely with the Architect to drive the development resulting in keeping our client satisfied  Required Qualifications  : 5 years minimum experience as a software developer. 5 years minimum experience with the Salesforce.com platform Experience with VisualForce and Sites page development. Experience with Enterprise and Partner WSDL, and REST integration development. Experience with understanding of data structures, data modeling and DB schema. Experience with enterprise integration tools and ETL tools. Experience with data modeling using Force.com Platform standard and custom objects. Desired Qualifications: Experience with technologies integral to Salesforce.com including: HTML/XHTML, jQuery, Javascript, AJAX, SQL, SOAP, REST, JSON, Apex, SOQL. Experience building AppExchange Apps to pass Salesforce.com security review. Salesforce.com Communities, Partner/Customer Portal implementation. Experience with modern JS frameworks like Angular.js Experience repositories such as SVN and GitHub. Experience with Lightning Experience with Java and JavaFX General Qualifications: Must be U.S Citizen or Green Card Prefer being local to the Minneapolis / St. Paul area or midwest region Bachelor’s degree in relevant field (CS, MIS, etc…) Salesforce Developer Certifications (current) are required Excellent written and verbal communication skills. Role-Specific Competencies Analytical Skills: Thinks analytically and creatively to make the most of available data. Generates new ideas, takes risks, proposes change, encourages innovation, and solves problems creatively. Communication: Communicates well both verbally and in writing; utilizes appropriate medium for communication based on the situation, delivers effective presentations, shares information and ideas with others, has good listening skills. Quality: Attentive to detail and accuracy, committed to excellence, looks for improvements continuously, monitors quality levels through testing, finds root cause of problems, owns/acts on quality problems. Technical Knowledge & Skills: Adapts to new technologies; demonstrates required technical skills; keeps technical skills up-to-date; troubleshoots technological problems; uses technology to increase productivity.

Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Business Application Consulting team you will manage Salesforce-Certinia projects, aligning with client needs and delivering exceptional solutions. As a Manager, you will lead teams, mentor junior staff, and drive strategic planning to meet client expectations while upholding PwC's quality standards. Responsibilities Oversee Salesforce-Certinia project management and execution Confirm client requirements are met through impactful solution delivery Maintain rigorous standards of quality in deliverables Foster collaboration within the team to achieve project goals Identify and implement process improvements for effectiveness What You Must Have Bachelor's Degree 5 years of experience What Sets You Apart One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant One or more of the following Certinia certifications: PSA Implementation Consultant, PSA System Admin Proven success in functional and technical capacities Demonstrating ability to understand business needs Managing Salesforce platform configuration and customization Producing technical solution architecture work Working effectively across teams Communicating with development teams for solution design Working knowledge of enterprise application integrations Experience delivering in fast-paced environments Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Salesforce marketing and sales at PwC, you will specialise in providing consulting services for Salesforce applications related to marketing and sales. You will analyse client requirements, implement software solutions, and provide training and support for seamless integration and utilisation of Salesforce marketing and sales applications. Working in this area, you will enable clients to optimise their marketing and sales processes, enhance customer engagement, and achieve their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 5 year(s) Preferred Fields of Study Computer and Information Science,Management Information Systems,Marketing,Business Administration/Management Certification(s) Preferred One or more of the following Salesforce certifications or accreditations: Certified Salesforce Administrator, Marketing Cloud Engagement/Exact Target, Marketing Cloud Account Engagement/Pardot, Data Cloud, Personalization/Einstein Personalization, and Marketing Cloud Intelligence/Datorama Preferred Knowledge/Skills Demonstrates thorough abilities and/or a proven record of success in working with business stakeholders in understanding their business needs, conduct product demos and incorporate business feedback to meet customer's service business objectives including: Demonstrating thorough and hands on experience working with salesforce platform on configuration, customization (Lightning Components, Apex, Visualforce, SOQL, etc), integration, security, administration and other core features; Defining and delivering scalable technical solution architecture and integrated solution involving different Salesforce Marketing Cloud; Demonstrating proven ability to work with the Business Architect and/or Business Analyst to translate the customer requirements into a working solution; Presenting high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities; Demonstrating an understanding of integrations with third party systems through a variety integration patterns and Salesforce capabilities (Soap, Rest, Platform Events, Streaming APIs, etc); Managing and communicating with the development team to design and implement solutions with a focus on adhering to industry leading practices and code quality techniques; Producing deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously; and, Demonstrating a broad understanding of enterprise applications to which Salesforce.com is commonly integrated to enable end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications). Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $84,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Business Application Consulting team you will manage and deliver Salesforce solutions that meet client needs. As a Senior Associate, you will analyze complex problems, mentor junior team members, and uphold exceptional standards to deliver quality outcomes while fostering meaningful client relationships. Responsibilities Build and nurture meaningful relationships with clients Utilize various methodologies to address client challenges Anticipate client needs and proactively offer solutions Foster a collaborative environment that encourages team growth What You Must Have Bachelor's Degree 3 years of experience What Sets You Apart One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant One or more of the following Certinia certifications: PSA Implementation Consultant, PSA System Admin Proven success in functional and technical capacities Demonstrating substantial stakeholder engagement and feedback incorporation Managing Salesforce platform configuration and customization Producing integrated solution architecture with Certinia PSA Working with Business Architect to translate requirements Configuring packaged solutions on Salesforce platform Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $84,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Location: This position can work from a Seacoast office within the company's footprint Works with business partners as the primary lead and interface between Service Delivery and specific business areas, identifying business unit requirements, creating project and process specifications, coordinating with project teams, and ensuring adherence to schedules and budgets and alignment with IT strategy. Sr. Admin is responsible for implementing, administering, and maintaining key banking solutions including Salesforce/nCino. These applications control loan production lifecycles and service request lifecycles and manage prospects, campaigns, loans, business relationships, partners, and contacts. Determines if solutions already exist or if new solutions are needed and provides input regarding buy vs build decisions. Ensures proper integration of solutions that impact work processes. Identifies opportunities for improvement or enhancement and negotiates agreements and commitments between business partners and Service Delivery from requirements gathering to final implementation. Leads, mentors, trains, and assists team members and serves as lead subject-matter-expert and liaison between line of business partners and Information Technology. ESSENTIAL JOB FUNCTIONS: Serves as an expert regarding the business units supported and has expert understanding of the Service Delivery organization's systems and capabilities. Analyzes business unit operations to understand strengths and weaknesses and to identify process and function automation opportunities. Develops appropriate business models to represent business requirements and meet business needs Obtains and validates information requirements from stakeholders through various analysis techniques. Translates high level business requirements into functional specifications for the Information Technology organization. Manages requirements, approvals, changes, and traceability. Assists with business process redesign and documentation as needed for new technology. Ensures technology solutions follow and uphold organizational standards. Develops business models to represent requirements, such as use cases, business process flows, and data flow diagrams. Negotiates agreements and commitments. Facilitates communication between business units and Service Delivery from initial requirements to final implementation. Provides input regarding buy versus build decisions. Participates in planning sessions with business units to improve business processes. Defines and streamlines department level processes, procedures, and templates as needed to support the organization's process maturity goals and to ensure effective and efficient methods in accordance with best practices. Provides business reporting and analytical support, particularly pertaining to departmental governance and performance, utilizing various data sources and analytical tools. Performs analysis and provides reporting views with improvement recommendations. Designs, develops, tests, and maintains various reports. Conducts systems analysis with a focus on business process models and use cases. Performs system administration and maintenance as needed in support of departmental activities. Performs audits to ensure compliance with division processes, procedures, and standards. Analyzes incidents related to the system/application to identify problem areas. Works closely with the application vendor's product support team to identify and implement solutions. Serves as a team leader on multiple projects. Evaluates and identifies project complexity, assumptions, constraints, and dependencies. Conducts timely surveys to gauge effectiveness of delivery of technology solutions. Performs a variety of tasks to improve on the existing operating processes, methodologies, and standards. Develops processes, procedures, and protocols for the department to ensure effective and efficient methods of providing support. Coordinates the maintenance of all tools used to administer the processes as needed to ensure system currency. Builds, maintains, and manages stakeholder relationships. Educates the Service Delivery organization on the direction of the business. Communicates complex technical concepts simply and effectively to nontechnical team members. Guides team members through the established operating process and escalate non-conformance as needed. Maintains a current knowledge base and understanding of technological trends. Uses Information Technology knowledge base to bring solutions to business units supported and enhances the enterprise's competitive edge. Provides technical direction and training to junior level team members. Coaches and mentors team members as needed to improve the overall organizational delivery. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations, and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. QUALIFICATIONS: Bachelor's degree in computer science, information systems, or a related field or an equivalent combination of education and experience. Ten years of experience developing, implementing, and testing solutions Certified Salesforce Administrator with 6+ years as SalesForce.com admin Analytical, problem-solving and project management skills, Agile, and SCRUM Knowledge of the industry's standard business practices, products, and services The ability to successfully manage the administration of one or more systems and/or application Ability to lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals Ability to effectively communicate across organizational layers verbally and in writing Proficiency using Microsoft Office software products Preferred Qualifications SalesForce Developer certification preferred Experience with nCino Experience with Apex programming language Experience with Visualforce development Experience with other report writing software #LI-PF1

Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Manager Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the System Architecture team you are expected to make IT design recommendations and manage IT architecture and engineering designs and domains. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are expected to collaborate with other Architects and Developers to provide technical design guidance to align with strategy and applicable technical standards. Responsibilities Make IT design recommendations Manage IT architecture and engineering designs Lead large projects confirming operational excellence Interact with clients at a strategic level to drive success Collaborate with architects and developers for technical design Align technical standards with strategic goals Innovate processes to enhance project outcomes Provide strategic guidance in technical domains What You Must Have High School Diploma 6 years of experience in progressive roles managing IT architecture and engineering designs and domains What Sets You Apart Bachelor's Degree in Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming preferred Making IT design recommendations Established Software Development Lifecycles and methodologies Analytical thinking skills Lean IT principles and data driven approaches Protection of intellectual property and disaster recovery planning Architectural domain knowledge including cloud application architecture Business acumen to translate goals into technical specifications Building and maintaining relationships with senior leaders Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $89,000 - $315,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance