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Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Consulting team, you will help transform how clients run their businesses by delivering technology-enabled Quote-to-Cash solutions. As a Senior Associate, you will analyze complex client challenges, mentor junior team members, and uphold exceptional standards in project execution. This role offers the chance to deepen consulting experience, expand technical knowledge, and develop leadership skills within a global firm renowned for innovation and support in its people. Responsibilities Analyze client challenges to develop impactful Quote-to-Cash solutions Mentor and guide junior team members in project tasks Maintain exemplary standards of quality in project execution Collaborate with clients to understand their business needs Leverage technology to enhance consulting practices Contribute to the continuous improvement of team processes Build and strengthen client relationships through clear communication Expand personal technical knowledge and leadership capabilities What You Must Have Bachelor's Degree At least 3 years of experience in professional services or consulting What Sets You Apart Master's degree in Computer & Information Science, MIS, or related field preferred Conga, Zuora or Salesforce Revenue Cloud certification preferred Exposure to Quote-to-Cash, CPQ, Billing, ERP, or Revenue solutions Excelling in analytical, communication, and problem-solving skills Translating requirements into clear solution designs Supporting Phase 0 activities for Revenue Cloud programs Familiarity with journey mapping, design thinking, or OKR-setting Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Industry/Sector Not Applicable Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Quote to Cash Consulting team you will lead the design of Salesforce technology-enabled solutions that address the needs of large organizations. As a Director you will execute complex programs, support business development efforts, and drive differentiation in PwC's offerings. This role is pivotal in driving growth, shaping client engagements, and mentoring future leaders, all while fostering an environment where people and technology thrive together. Responsibilities Oversee the execution of intricate programs and initiatives Foster collaboration between technology and personnel to enhance productivity Identify market opportunities to differentiate PwC's service offerings Maintain adherence to professional standards and guidelines Promote a culture of innovation and continuous improvement What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Master's Degree in Computer Science, Computer and Information Science, Management Information Systems preferred One or more Salesforce.com certifications preferred Bringing functional domain knowledge of Quote-to-Cash and advising clients on trends Crafting and presenting compelling client presentations and briefings with clarity Leveraging storytelling to connect technology with business Developing data-driven business cases for clients that articulate the ROI for investment for complex CPQ / Billing programs Mentoring and developing future leaders Promoting a culture of innovation and excellence Possessing prior experience in the consulting industry Experience with Agile methodologies Understanding of monetization models: transactional, recurring, consumption-based, subscription, and project-based Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. About your skills Technical Expertise: Deep understanding of Salesforce core platform architecture and Service Cloud capabilities, with advanced administrator skills and growing knowledge of AI applications in customer support environments. Hands on experience building automation with Flows and other declarative tools. Strategic Thinking: Ability to translate complex business processes into scalable system solutions while developing and prioritizing roadmaps that align with organizational goals. Leadership: Effective team mentoring capabilities, paired with exceptional stakeholder management and collaboration skills across technical and business teams. Problem-Solving: Analytical approach to identifying and resolving complex issues with attention to detail and a focus on sustainable, long-term solutions. About this role Udemy is seeking a strategic and technically adept Manager of Salesforce Service Cloud to lead the implementation and long-term ownership of our Service and Experience Cloud platforms. This role is critical to enabling scalable, high-impact customer experiences across our Global Customer Operations teams-supporting both Enterprise and Consumer customers. You will partner closely with our implementation vendor during initial setup and take full product ownership post-launch, driving platform maturity, feature innovation, and operational excellence. This role requires a strategic thinker who can translate business requirements into effective system solutions while building strong relationships with stakeholders and managing team members. What you'll be doing Lead and coordinate the successful rollout of Salesforce Service and Experience Clouds, partnering with external vendors, internal stakeholders, and cross-functional teams. Serve as the Product Manager for Service and Experience Clouds post-implementation, overseeing system stability, continuous improvement, and roadmap execution. Develop and maintain a strategic roadmap and product backlog for future enhancements and projects based on business priorities and ROI. Build strong partnerships with the Global Customer Operations team to understand user pain points and opportunities for automation and optimization. Translate complex support workflows into scalable Salesforce solutions using declarative features (e.g., Flows, Omni-Channel, Knowledge Base) or code in collaboration with developers. Lead and manage Service Cloud developers and administrators, providing technical guidance and collaboration coaching Facilitate user acceptance testing (UAT), change management, and adoption across regions and teams. Stay ahead of Salesforce product releases and recommend high-value features and optimizations What you'll have 5-10 years of experience implementing or managing Salesforce Service Cloud in high-growth or global organizations. Experience with Experience Cloud (e.g., customer/self-service portals, partner communities). Required Salesforce certifications: Salesforce Administrator Certification Preferred Salesforce certifications: Salesforce Platform App Builder Certification Salesforce Service Cloud Consultant Certification Salesforce Experience Cloud Consultant Certification Experience managing a technical team (developers/admins) and influencing across functions. Strong understanding of customer support operations, contact center processes, and case management best practices. Familiarity with Agile/Scrum methodology, sprint planning, and backlog grooming. Experience managing project timelines, resources, and deliverables to achieve outstanding results. Posting Date: 8/4/2025 Application window: We anticipate the application window will be open until Oct 3, 2025. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Consulting team, you will help transform how clients run their businesses by delivering technology-enabled Quote-to-Cash solutions. As a Senior Associate, you will analyze complex client challenges, mentor junior team members, and uphold exceptional standards in project execution. This role offers the chance to deepen consulting experience, expand technical knowledge, and develop leadership skills within a global firm renowned for innovation and support in its people. Responsibilities Analyze client challenges to develop impactful Quote-to-Cash solutions Mentor and guide junior team members in project tasks Maintain exemplary standards of quality in project execution Collaborate with clients to understand their business needs Leverage technology to enhance consulting practices Contribute to the continuous improvement of team processes Build and strengthen client relationships through clear communication Expand personal technical knowledge and leadership capabilities What You Must Have Bachelor's Degree At least 3 years of experience in professional services or consulting What Sets You Apart Master's degree in Computer & Information Science, MIS, or related field preferred Conga, Zuora or Salesforce Revenue Cloud certification preferred Exposure to Quote-to-Cash, CPQ, Billing, ERP, or Revenue solutions Excelling in analytical, communication, and problem-solving skills Translating requirements into clear solution designs Supporting Phase 0 activities for Revenue Cloud programs Familiarity with journey mapping, design thinking, or OKR-setting Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Industry/Sector Not Applicable Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce - Application Evolution Services team you are expected to lead the creation and implementation of impactful Salesforce solutions. As a Director you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role involves developing Application Managed Services solutions that align with clients' technology and business needs. Responsibilities Develop and implement impactful Salesforce solutions Set the strategic direction for the team Lead business development efforts Oversee multiple projects and client relations Align solutions with clients' technology and business needs Mentor and guide team members Foster an environment of integrity and inclusion Comply with PwC policies and standards What You Must Have Bachelor's Degree 8 years of experience What Sets You Apart Developing Application Managed Services solutions Solving business and technology challenges Delivering SAP, Oracle, Salesforce, and/or Workday solutions Leading teams and fostering trust Conducting industry, market, and competitive analysis Developing business cases and ROI understanding Creating customer-centric operating models Driving strategic change in client organizations Writing and presenting to industry audiences Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Senior Salesforce Administrator Location: Austin, TX (Hybrid - 3 days/week in office) Reports to: Salesforce Architect Compensation: Competitive base + benefits Build scalable systems that power revenue growth Togetherwork is seeking a Senior Salesforce Administrator to optimize and expand our Salesforce ecosystem. In this role, you'll work closely with the Salesforce Architect and Revenue Operations leadership to design, implement, and maintain solutions that enable go-to-market teams and deliver measurable business impact. This is a high-visibility, hands-on role for a Salesforce professional who thrives in dynamic SaaS environments, enjoys solving complex system challenges, and is passionate about building tools that drive growth. What you'll do Partner with the Salesforce Architect to maintain, enhance, and scale Togetherwork's Salesforce org and adjacent tech stack. Manage day-to-day Salesforce administration for 300+ users, including troubleshooting, user management, and system optimization. Scope, design, and execute Salesforce enhancements-from minor configuration changes to large cross-functional initiatives-aligned with business goals. Lead the internal Salesforce support queue, triaging and resolving end-user requests efficiently. Collaborate with Sales, Marketing, and Customer Success to translate business needs into scalable, technical solutions. Lead requirements gathering and documentation for new integrations, automations, and process improvements. Ensure data accuracy and system reliability through audits, monitoring, and ongoing optimization. Analyze system performance and data flow to identify opportunities for improvement and automation. Partner with Revenue Operations leadership to prioritize and deliver Salesforce projects on time and within scope. What you bring 4+ years of Salesforce experience in a SaaS environment. Salesforce Administrator certification (ADM 201) required; Platform Administrator I and II preferred. 2+ years of experience working with marketing automation tools integrated with Salesforce (HubSpot preferred). 2+ years of experience with GTM tools such as Qualified, Outreach, or Salesloft. Strong understanding of relational databases, data management, and integration tools. Working knowledge of SOQL, SQL, JavaScript, Java, or Apex (preferred). Excellent analytical, problem-solving, and organizational skills. Strong written and verbal communication skills with attention to detail. Ability to thrive in a fast-paced, team-oriented environment. Bachelor's degree or equivalent experience preferred. Why this role Impact: Shape the Salesforce infrastructure that powers Togetherwork's revenue engine. Collaboration: Partner with technical and business leaders across Sales, Marketing, and Customer Success. Growth: Gain exposure to advanced Salesforce architecture, automation, and system integrations. Flexibility: Hybrid work model based in Austin, TX (3 days onsite, 2 days remote). Compensation & Benefits Base Salary: Competitive Benefits: Medical, dental, and vision insurance options 100% employer-paid short/long-term disability Basic Life Insurance 401(k) with 100% company match up to 4% Flexible paid personal/vacation time built on mutual trust and accountability 10 sick days annually 10 company-paid holidays 6 weeks paid parental leave Inclusion and Diversity Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law. About Togetherwork Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations, including associations, camps, unions, fraternities and sororities, gyms, dance studios, religious congregations, and more. Our mission-critical tools help customers manage and grow their communities while deepening member engagement. We're united by a shared goal: helping our clients better serve and empower their members. Learn more about our solutions at www.togetherwork.com/solutions.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? NiCE is looking to expand the Sales Enablement department in our regional headquarters in Hoboken, NJ. This position will drive Salesforce initiatives and projects that have a high impact on the company's strategy. A successful candidate will build a strong relationship with BizOps & Sales and manage their responsibilities with timeliness, accuracy, and diplomacy. We are looking for someone who is self-driven, can quickly master this role, and is excited to continue learning, take on new initiatives, and be a driving force in ongoing projects. How will you make an impact? Lead projects related to Salesforce, which include process improvements, change requests, and Go-To-Market initiatives. Work with business units to define and document project scope, requirements, timelines, and expectations, and to report potential conflicts to management for evaluation. Develop, manage, and maintain the detailed project schedule throughout the project life cycle, assuming complete ownership of all aspects of the project delivery Identify project priority conflicts and report any issues affecting overall project delivery. Work as a key interface point for business stakeholders, project submitters, and the development team to identify, discuss, and resolve any issues related to functional system delivery. Communicate and lead meetings to provide project status to stake holders and executives. Provide timely support to Salesforce users and become the SME for Salesforce process and procedures. Supporting ad hoc projects and report requests as needed Have you got what it takes? 3+ years as a Salesforce Administrator or advanced Salesforce user 3+ years of experience in managing projects related to Salesforce. CPQ experience is a plus. Understand complex Salesforce environment. Excellent customer service and people skills Excellent problem-solving skills. Ability to meet deadlines. Self-starter, takes initiative, and can work without supervision. Effectively communicate with interpersonal skills Salesforce Admin certification or similar experience Experience working with Agile methodologies. Detail-oriented, strong business acumen, deadline-focused. Proactive mentality on process improvements and issue resolutions What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to raise the bar constantly, you may be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 8818 Reporting into: Director, Business Operations Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Job Description: Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch! The Role: We are seeking an experienced Salesforce Solution Architect/Technical Lead to design, implement, and optimize enterprise-grade solutions on the Salesforce platform. The ideal candidate will have deep expertise in Sales Cloud, Service Cloud, Manufacturing Cloud, and AI automation using Agentforce. This role involves leading cross-functional teams, architecting scalable solutions, and driving digital transformation for manufacturing and service-oriented businesses. You will act as a trusted advisor, translating business requirements into technical designs while ensuring best practices in security, integration, and performance. This is a key leadership position responsible for the full implementation lifecycle, from scoping and prototyping to deployment and ongoing optimization. The role requires strong collaboration with stakeholders, developers, and product managers to deliver innovative solutions that leverage Salesforce's multi-cloud capabilities and AI-driven automation. Key Responsibilities Lead the design and architecture of Salesforce solutions spanning Sales Cloud, Service Cloud, Manufacturing Cloud, and Agentforce, ensuring alignment with business goals and scalability for large data volumes. Conduct workshops and research into clients' Salesforce usage, producing reports with recommended roadmaps, prototypes, and proofs-of-concept to define requirements and illustrate designs.salesforceben.com Own the end-to-end solution design, including data modeling, integration with external systems (e.g., APIs, ERP), identity and access management, and AI agent configuration for automation workflows. Groom and refine product backlogs, provide guidance on user stories, success criteria, and testing documentation, while supervising configuration, quality assurance, and deployment. Implement and optimize Manufacturing Cloud features such as sales agreements, rebate management, inventory management, warranty/claims lifecycle, and data processing engine (DPE) customizations.careers.css-tec.com Design AI-driven automations using Agentforce, including agent configuration, prompt engineering, guardrails, and integration with Data Cloud for generative AI use cases like customer service agents or predictive manufacturing insights.careers.salesforce.co Lead integration efforts across Salesforce clouds and third-party systems, managing sharing/visibility rules, platform security, and architectural patterns (e.g., Apex design patterns, LWC for UI). Serve as a release manager and escalation point for production issues, negotiating solutions to complex problems and ensuring seamless data flow and interoperability.careers.salesforce.com Collaborate with sales teams on pre-sales efforts, proposal development, and POC delivery to demonstrate value alignment and ROI. Mentor development teams on best practices, coach on technical skills, and contribute to process improvements, including creating reusable assets and documentation. Required Qualifications and Experience: Bachelor's degree in Computer Science, Business, or a related field (or equivalent experience). 8+ years of experience in Salesforce development and architecture, with at least 3+ years in a lead or architect role delivering multi-cloud projects. 5+ years of client-facing consulting experience, ideally within a consulting firm or high-growth environment. Proven expertise in Sales Cloud (e.g., lead management, opportunity tracking), Service Cloud (e.g., case management, service console), and Manufacturing Cloud (e.g., partner visit management, rebate/loyalty programs, transaction journals). Hands-on experience with Agentforce for AI automation, including building agentic solutions, integrating with Data Cloud, and working with generative AI, LLMs, and prompt engineering.careers.salesforce.com Strong background in Salesforce integrations, data architecture, Apex, Triggers, Lightning Web Components (LWC), OmniStudio, and modern UI techniques.careers.salesforce.com Experience in agile methodologies, requirements elicitation, and managing client-facing projects with increasing responsibility. Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders and build strong relationships. Required Certifications Salesforce Certified Administrator Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Platform App Builder or Platform Developer I/II Salesforce Manufacturing Cloud Accredited Professionalcareers.css-tec.com Salesforce AI Specialist or equivalent (e.g., Einstein AI certifications) Additional desirable: Integration Architect, Data Architect, Technical Architect, or OmniStudio Developer Preferred Skills: Industry experience in manufacturing, consumer goods, or related sectors. Knowledge of additional tools like Data Cloud, MuleSoft for integrations, or cloud data platforms (e.g., Snowflake, Databricks). Proficiency in programming languages such as Python or JavaScript for custom AI extensions. Active participation in the Salesforce community (e.g., Trailhead, user groups). Experience with Service Cloud for Manufacturing or cross-cloud implementations. This position offers the opportunity to work on cutting-edge AI and cloud technologies in a dynamic environment. Compensation & Benefits: As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits-medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated wage range for this role is $190,000-$210,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process. Employee Type: Permanent

We have an exciting opportunity in the newly created role of Process Improvement Analyst III/Salesforce Product Manager Support that will focus primarily in supporting the Group instance of Salesforce! This unique role will apply PIA skills and practices but have alignment with the Agile train to support the system business owner in prioritizing and managing ongoing Salesforce development for Group - driving progress, efficiency & results to support the organization. You are Process oriented & operational effectiveness/efficiency mindset. Well versed in analytical skills and can simultaneously maintain detail oriented & strategic views. A team player with proven track record to foster and manage working relationships within a matrixed environment. Proactive to problem-solving. You will Be a peer to other Process Improvement Analysts who approach their role with an operational efficiency and process/tech change readiness approach but has an initial specialized focus on supporting Product Manager type activities for the Group instance of Salesforce. Support your leader, the system owner, and in collaboration with other Agile Train partners, in coordinating sizing, planning & prioritization, new feature & acceptance criteria creation, monitoring JiraAlign/development progress, UAT/Release business testing coordination and size/scope/timeline management. Represent Distribution but take a Group-wide view with a focus on delivering the highest value development in business-aligned timeframes, effectively and efficiently, to support Group success overall. You have Bachelor's degree or related experience. Solid experience working with end users and leadership to observe and/or gather and assess business needs, with demonstrated ability to translate needs effectively between Business Areas & and Agile/IT resources. Solid project/task management ability and aptitude for quickly learning new technologies and processes. Strength in dealing with ambiguity and change & agility in prioritizing multiple tasks, responding rapidly to changing priorities, working within tight deadlines in a fast-paced environment, with a positive outlook. Strong influencing and communication skills. Salesforce knowledge/experience (++ for certification). Agile (SAFe or other Methodology) experience (++ for certification). Location This position is a Flex 2 category requiring 2 days a week in office if you are within a commutable distance of a Guardian office. Qualified internal applicants will be considered regardless of location. Salary Range: $67,450.00 - $110,815.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Industry/Sector Not Applicable Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce - Application Evolution Services team you are expected to lead the creation and implementation of impactful Salesforce solutions. As a Director you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role involves developing Application Managed Services solutions that align with clients' technology and business needs. Responsibilities Develop and implement impactful Salesforce solutions Set the strategic direction for the team Lead business development efforts Oversee multiple projects and client relations Align solutions with clients' technology and business needs Mentor and guide team members Foster an environment of integrity and inclusion Comply with PwC policies and standards What You Must Have Bachelor's Degree 8 years of experience What Sets You Apart Developing Application Managed Services solutions Solving business and technology challenges Delivering SAP, Oracle, Salesforce, and/or Workday solutions Leading teams and fostering trust Conducting industry, market, and competitive analysis Developing business cases and ROI understanding Creating customer-centric operating models Driving strategic change in client organizations Writing and presenting to industry audiences Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary We are seeking an experienced Quality Engineer to join our fast-paced, agile development team. You will be responsible for ensuring the quality and reliability of our Salesforce based solutions through comprehensive testing strategies and collaboration with development teams. This role requires understanding of Salesforce platform capabilities and modern testing methodologies. Key Responsibilities Testing & Quality Assurance Design and execute comprehensive test plans for Salesforce applications, customizations, and integrations Perform functional, regression, integration, and performance testing across multiple Salesforce environments Test complex business processes involving Flows, custom Lightning components, and third-party integrations Validate data accuracy and integrity across system boundaries Ensure proper testing coverage for deployments using GitHub Actions CI/CD pipeline Test Automation Develop and maintain automated test suites using appropriate tools and frameworks Create reusable test scripts and data sets for efficient regression testing Implement continuous testing practices within our GitHub Actions CI/CD pipeline Collaborate with development teams to integrate testing early in the development lifecycle Salesforce Platform Expertise Test across multiple Salesforce clouds (Sales Cloud, Service Cloud, Financial Services Cloud) and environments (sandbox vs. production) Validate deployments and change management processes Test integrations with external systems through middleware platforms (MuleSoft Anypoint) Test data flows and integrations with AWS S3 and Salesforce Data Cloud Understand and test modern Salesforce features including automation toolsEnsure compliance with Salesforce best practices and governor limits Collaboration & Communication Work closely with developers, business analysts, and product owners in agile sprints Participate in sprint planning, daily standups, and retrospectives Document test cases, results, and defects clearly and thoroughly Leverage Salesforce Event Logs for testing validation and issue troubleshooting Communicate testing progress and quality metrics to stakeholders Required Qualifications Experience 5+ years of software quality engineering experience 2+ years of hands-on Salesforce testing experience Strong background in agile/scrum development methodologies Experience with test automation tools and frameworks Proven track record of testing complex enterprise applications Technical Skills Deep understanding of Salesforce platform architecture and capabilities Experience testing Salesforce customizations (Apex, Lightning Components, Flows) Knowledge of Salesforce deployment processes and environment management Experience testing integrations with middleware platforms Proficiency in SOQL and data validation techniques Familiarity with API testing and integration validation Experience with version control systems (Git) and CI/CD pipelines (GitHub Actions) Soft Skills Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to work effectively in fast-paced, agile environments Detail-oriented with strong organizational skillsAdaptable and quick to learn new technologies and processes Continuous learning mindset to stay current with platform updates Preferred Qualifications Certifications & Training Salesforce Administrator or Platform App Builder certification Additional Salesforce certifications (Advanced Administrator, Platform Developer I) Quality engineering certifications Additional Experience Experience with test automation tools and frameworks Experience with MuleSoft Anypoint Platform Experience with AWS S3 integrations Knowledge of Salesforce Data Cloud Performance testing experience with enterprise applications Experience with Salesforce Event Logs analysis $121,000 - $141,000 a year In addition to the above compensation, this role may be eligible for a bonus. Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Consulting team, you will play a pivotal role in transforming how our clients run their businesses. As a Manager, you will lead innovative initiatives in the Quote-to-Cash space, shaping how organizations manage their opportunity to cash processes. This is an exciting chance to step into a leadership role where strategic thinking meets hands-on problem solving, backed by a global firm renowned for supporting people and innovation. Responsibilities Lead and manage innovative projects in the Quote-to-Cash domain Collaborate with clients to enhance their opportunity to cash workflows Utilize strategic thinking to address intricate business challenges Inspire and mentor team members to achieve exceptional performance Foster a culture of continuous improvement and innovation Maintain alignment with the firm's methodologies and quality standards Analyze client needs to identify avenues for growth Drive productive communication and collaboration across teams What You Must Have Bachelor's Degree At least 5 years of experience in professional services or consulting What Sets You Apart Master's Degree in Computer & Information Science preferred Proven leadership in CPQ, Billing, or Order-to-Cash initiatives Excelling in client-facing interactions and influencing stakeholders Managing projects from requirements capture through go-live Demonstrating executive presence in presenting analysis and solutions Designing and facilitating executive-level workshops Supporting business case development and roadmaps Familiarity with journey mapping and design thinking Salesforce Revenue Cloud Advanced experience Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Industry/Sector Not Applicable Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce Quote to Cash Consulting team you will lead the design of Salesforce technology-enabled solutions that address the needs of large organizations. As a Director you will execute complex programs, support business development efforts, and drive differentiation in PwC's offerings. This role is pivotal in driving growth, shaping client engagements, and mentoring future leaders, all while fostering an environment where people and technology thrive together. Responsibilities Oversee the execution of intricate programs and initiatives Foster collaboration between technology and personnel to enhance productivity Identify market opportunities to differentiate PwC's service offerings Maintain adherence to professional standards and guidelines Promote a culture of innovation and continuous improvement What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Master's Degree in Computer Science, Computer and Information Science, Management Information Systems preferred One or more Salesforce.com certifications preferred Bringing functional domain knowledge of Quote-to-Cash and advising clients on trends Crafting and presenting compelling client presentations and briefings with clarity Leveraging storytelling to connect technology with business Developing data-driven business cases for clients that articulate the ROI for investment for complex CPQ / Billing programs Mentoring and developing future leaders Promoting a culture of innovation and excellence Possessing prior experience in the consulting industry Experience with Agile methodologies Understanding of monetization models: transactional, recurring, consumption-based, subscription, and project-based Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

At American Equity we offer leading annuity products that help empower our clients to fulfill their needs and wants in retirement. Our success comes from hiring high-energy individuals who embody the beliefs that drive our unique culture. We currently fund over half a million retirements nationwide, and have been headquartered in West Des Moines, Iowa, for over twenty-five years with satellite offices in Charlotte, NC and New York, NY. GENERAL PURPOSE OF THE JOB: The Manager, Distribution Technology is responsible for leading a high-performing technical team that supports our CRM and Sales Technologies for our distribution channels. This person will lead a team of Salesforce Developers and Administrators, Business Analyst and Quality Assurance Analyst to engineer solutions for complex business problems on the Salesforce platform. The Manager of Distribution Technology is involved in setting strategic direction to establish near term goals for area of responsibility, closely align with senior management to which involves negotiating or influencing on large and small roadmap initiatives. Position sits in West Des Moines and will work an onsite hybrid schedule ESSENTIAL DUTIES AND RESPONSIBILITIES: Leads a dynamic team of skilled Salesforce developers and Administrators dedicated to developing, enhancing, and maintaining critical systems that support a core product for our business. Drive technical excellence within the team, ensuring best practices are followed in application development, particularly in Salesforce environments. Collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions. Accountable for the implementation of a technical roadmap for automation team(s) supporting the Business Functions requiring effective partnerships with function teams and a variety of the IT staff, including but not limited to direct reports, other IS managers, IT leadership, business units and business partners. Leads a diverse team of employees with responsibility for managing the employee life cycle and experience, including but not limited to, selection and retention of talent, continuous feedback and performance management, reward and recognition, corrective action and employee development; leads new hire orientation and onboarding experiences for new employees. Collaborates with IS Operations to maintains the production technical environments to ensure system quality and availability and performance expectations for customers. Partners with IT leaders to help implement employee engagement strategies; collaborates with other IS managers and IT leadership to identify learning initiatives and implement training programs based on the initiatives. Ensures the proper utilization of all team members to promote the team approach for employee allocation and problem resolution. Communicates and coordinates process, procedure and expectation additions/changes to employees that align with corporate strategy. Establishes and monitors metrics for performance oversight and processes improvement. Accountable for prudent management of departmental expenses by establishing and monitoring a department budget in accordance with corporate guidelines. Remains current on technological advances, emerging trends and applicable laws, rules and regulations impacting the business. Performs other related work as assigned. Distribution specific accountabilities: Works with Distribution leadership to help drive automation and analytical needs to drive toward their short term and long-term goals. Engages with Vendor leadership (including but not limited to Salesforce) to leverage new capabilities for the Distribution. Leads the implementation and maximizing Salesforce capabilities and analytical capabilities across Distribution Leads data usage (propensity models) for Distribution. Partners with senior leadership on the distribution channels. Leads usage of Salesforce modules with other business partners (like HR/PMO around OKR tracking. Serves as Distribution centric leadership voice inside IT. Demonstrates a passion to be knowledgeable of what trends are happening outside the company. SUPERVISORY RESPONSIBILITIES: Direct Reports: Around 6 direct reports including Application Developers, Quality Assurance, and Salesforce Admins. Indirect Reports: None. EDUCATION AND/OR EXPERIENCE: Bachelor's degree (B.A.) in MIS, information technology, or related field of study; plus five (5) years of progressively responsible related technical information systems experience; or equivalent combination of education and/or experience. Minimum of three (3) year of prior supervisory experience required. Prior experience in an Agile environment preferred. Minimum of three (3) year's experience developing, administration and/or implementation solutions on the Salesforce platform such as Sales Cloud, Marketing Cloud and Service Cloud. CERTIFICATES, LICENSES, PROFESSIONAL DESIGNATIONS: None required for this position. KNOWLEDGE, SKILLS AND ABILITIES: Strong understanding of Agile principles and Scrum Framework Experience with Atlassian tools such as Jira and Confluence Strong software development/programming expertise, including knowledge of emerging technical innovations and best practices. Broad knowledge of information technology functions and disciplines, including but not limited to, architecture, data management, operations, security and business analysis. Knowledge of the financial risks and best practices applicable to information systems supporting investments and financial systems. Ability to lead software development efforts in a dynamically changing environment. Knowledge of vendor management. Ability to mentor and build strong teams. Strong customer service orientation. Strong stakeholder management skills. Effective verbal and written communication skills. Ability to work cooperatively and successfully with employees, customers, and other outside third parties. Strong organizational and planning skills. Strong problem solving, risk assessment, and risk management skills. Proficient in the use of Microsoft Office Suite. Ability to effectively present information and respond to questions. Ability to read, analyze, and interpret general business periodicals, professional journals and technical/operational procedures. Ability to successfully handle pressure and meet deadlines in a fast-paced work environment. This description covers the major purpose and essential functions of the job. It is not intended to give all details or a step-by-step account of the way each task is to be performed. Employees may receive other job related instructions and be required to perform other job related work requested by their manager. All requirements are subject to possible modification to provide reasonable accommodation to qualified individuals with disabilities. #LI-Hybrid #LI-PL1 For more information about how your information is processed, please click on the Privacy tab at the bottom of the page and then click on the Applicant Privacy Policy.

Industry/Sector Not Applicable Specialism Salesforce Management Level Director Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce - Application Evolution Services team you are expected to lead the creation and implementation of impactful Salesforce solutions. As a Director you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role involves developing Application Managed Services solutions that align with clients' technology and business needs. Responsibilities Develop and implement impactful Salesforce solutions Set the strategic direction for the team Lead business development efforts Oversee multiple projects and client relations Align solutions with clients' technology and business needs Mentor and guide team members Foster an environment of integrity and inclusion Comply with PwC policies and standards What You Must Have Bachelor's Degree 8 years of experience What Sets You Apart Developing Application Managed Services solutions Solving business and technology challenges Delivering SAP, Oracle, Salesforce, and/or Workday solutions Leading teams and fostering trust Conducting industry, market, and competitive analysis Developing business cases and ROI understanding Creating customer-centric operating models Driving strategic change in client organizations Writing and presenting to industry audiences Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary We are seeking an experienced Quality Engineer to join our fast-paced, agile development team. You will be responsible for ensuring the quality and reliability of our Salesforce based solutions through comprehensive testing strategies and collaboration with development teams. This role requires understanding of Salesforce platform capabilities and modern testing methodologies. Key Responsibilities Testing & Quality Assurance Design and execute comprehensive test plans for Salesforce applications, customizations, and integrations Perform functional, regression, integration, and performance testing across multiple Salesforce environments Test complex business processes involving Flows, custom Lightning components, and third-party integrations Validate data accuracy and integrity across system boundaries Ensure proper testing coverage for deployments using GitHub Actions CI/CD pipeline Test Automation Develop and maintain automated test suites using appropriate tools and frameworks Create reusable test scripts and data sets for efficient regression testing Implement continuous testing practices within our GitHub Actions CI/CD pipeline Collaborate with development teams to integrate testing early in the development lifecycle Salesforce Platform Expertise Test across multiple Salesforce clouds (Sales Cloud, Service Cloud, Financial Services Cloud) and environments (sandbox vs. production) Validate deployments and change management processes Test integrations with external systems through middleware platforms (MuleSoft Anypoint) Test data flows and integrations with AWS S3 and Salesforce Data Cloud Understand and test modern Salesforce features including automation toolsEnsure compliance with Salesforce best practices and governor limits Collaboration & Communication Work closely with developers, business analysts, and product owners in agile sprints Participate in sprint planning, daily standups, and retrospectives Document test cases, results, and defects clearly and thoroughly Leverage Salesforce Event Logs for testing validation and issue troubleshooting Communicate testing progress and quality metrics to stakeholders Required Qualifications Experience 5+ years of software quality engineering experience 2+ years of hands-on Salesforce testing experience Strong background in agile/scrum development methodologies Experience with test automation tools and frameworks Proven track record of testing complex enterprise applications Technical Skills Deep understanding of Salesforce platform architecture and capabilities Experience testing Salesforce customizations (Apex, Lightning Components, Flows) Knowledge of Salesforce deployment processes and environment management Experience testing integrations with middleware platforms Proficiency in SOQL and data validation techniques Familiarity with API testing and integration validation Experience with version control systems (Git) and CI/CD pipelines (GitHub Actions) Soft Skills Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to work effectively in fast-paced, agile environments Detail-oriented with strong organizational skillsAdaptable and quick to learn new technologies and processes Continuous learning mindset to stay current with platform updates Preferred Qualifications Certifications & Training Salesforce Administrator or Platform App Builder certification Additional Salesforce certifications (Advanced Administrator, Platform Developer I) Quality engineering certifications Additional Experience Experience with test automation tools and frameworks Experience with MuleSoft Anypoint Platform Experience with AWS S3 integrations Knowledge of Salesforce Data Cloud Performance testing experience with enterprise applications Experience with Salesforce Event Logs analysis $121,000 - $141,000 a year In addition to the above compensation, this role may be eligible for a bonus. Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Merge Storytelling and Technology We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. Promote Health, Wellness & Happiness We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients. Emerge to the Top of Your Career At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers. As a Salesforce Marketing Cloud Technologist, you will… Collaborate with internal peers, leadership team, partners, and external stakeholders to implement automation solutions using Salesforce Marketing Cloud and other technology platforms within a client marketing-focused environment. You will create personalized, dynamic messages and landing pages, utilizing coding languages, data configuration, and segmentation. This role manages multiple campaigns, ensures timely and error-free execution, automates email processes, creating templates, provides technical support, and monitors compliance with email legislation. Be Accountable and Responsible Configure marketing automation solutions for clients, including but not limited to develop, test, document, and deploy high-quality solutions in Salesforce Marketing Cloud Oversee email and SMS execution for complex clients, ensuring timely and error-free completion Create dynamic, personalized marketing assets using HTML, CSS, and other scripting languages Automate email execution processes, activities, and reporting Pull, load, create, and manipulate subscriber audiences within the email platform Conduct QA/QC tests and seed list sends for email and SMS, troubleshooting issues and assisting with ESP problems Communicate with clients to manage expectations, deliverables, and modifications to their marketing automation platform Create and document requirements gatherings based on client and project specifications with a high degree of attention to detail Interact and work with a broad range of personalities and functions, including the client, business owners, engineers, project operations, quality assurance, and project managers Provide platform recommendations for optimizations, utilization, and best-practices for available tools within the email and SMS spaces, as needed or requested by client(s) These are the qualifications we are looking for 5-7 years experience in email marketing and HTML email coding 2-3 years of experience using Salesforce Marketing Cloud to design, automate, and deploy targeted email marketing campaigns 4-5 years experience with ESP coding languages, SQL, and advanced email automation Bachelor's degree or equivalent work experience Active Salesforce Marketing Cloud Email Marketing Specialist certificate, or the ability to obtain it within 3 months of hire Proficiency with AMPscript, Email Studio, Data Extensions, Journey Builder, Automation Studio, Adobe Photoshop, Figma, Dreamweaver (or similar coding tool) and animated gifs Demonstrated ability to change direction in response to changing work situations Ability to clearly communicate with clients and internal teams, both written and oral Prior consulting experience (in-house or agency) is a plus At MERGE, we're committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed. MERGE believes in transparency and equity. In accordance with state regulations, we're proud to include salary ranges in our job postings to ensure fair compensation practices. The salary range for this role is $60,150 - $72,150, based on the individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. #LI-DP1 #LI-HYBRID And here's how we live our values at MERGE Ability. Mastering our craft Agility. Delivering with a growth mindset Humility. Collaborating for shared success MERGE is proud to be an Equal Opportunity Employer MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

We are seeking an experienced and certified Salesforce Administrator with strong expertise in Salesforce Platform Administration to join our technology team. The ideal candidate will own the day-to-day Salesforce Sales Cloud & Platform administration including (flows, permissions, data model, security, reporting). The Administrator will support sales process, data quality, and secure access as well as provide light development and analyst support as needed WHAT YOU'LL BE DOING Administer users, roles, profiles, permission sets, sharing rules, and security/SSO. Design and maintain Record-Triggered, Scheduled, and Screen Flows; retire legacy automation. Manage data models (objects/fields), validation, duplicate rules; perform secure data loads. Build Reports & Dashboards for pipeline, forecasting, and activity hygiene. Configure Sales Cloud (Leads, Accounts, Contacts, Opportunities, Products, Price Books, Quotes). Maintain AppExchange packages; monitor org health, limits, login/setup audit trail, and API usage. Coordinate sandboxes, change sets/SFDX packaging, UAT, and release notes; follow change control/CAB. Experience Cloud (LWR) storefronts: manage themes/pages/navigation, permissions, and publishing. B2B entities: maintain Buyer Groups, Catalogs/Categories, Products, Price Books/Price List Entries, Inventory, and Entitlements. Storefront operations: configure carts/checkout, guest vs. authenticated access, and account-based pricing/availability. Data jobs: run and monitor catalog/pricing/inventory imports; troubleshoot failures. Monitoring & integrations: track storefront errors/failed jobs, API limits, basic KPIs; coordinate payments/tax flows (e.g., Stripe, Vertex/Avalara). Collaborate with developers/integration teams; contribute small Apex/LWC updates under review. WHAT YOU BRING TO THE TABLE (Updated 11/5/25) Bachelor’s degree in an IT related field or equivalent work experience 10+ years’ IT experience (System Admin, Apps Development, Cloud Computing or a related IT field) Minimum 3 years Salesforce administration (Sales Cloud & Platform) experience Hands-on Flows (fault paths, subflows), security model, reporting/dashboards Strong grasp of sales processes and data hygiene best practices Working knowledge of Apex/LWC and CI/CD to partner with developers Proficient with Data Loader/Workbench; sandbox/change management experience Clear communicator with Sales, Operations, Finance, and IT stakeholders Green Card or US Citizenship required CERTIFICATIONS Salesforce Administrator (Required) Advanced Administrator (Preferred) WHY YOU’LL LOVE IT Iron Bow is rapidly growing and with growth comes opportunity for all. There is palpable energy and momentum across the company that is easy to tap into and be inspired by Be a part of organizational transformation. Now’s the time to join. Iron Bow is redesigning the customer and employee experience. This new approach elevates all and truly enables success #LI-TM1 #LI-REMOTE

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $139,400.00 - $230,000.00 Target Openings 2 What Is the Opportunity? Travelers is seeking a Senior Software Engineer (Salesforce) to join our Personal Insurance organization as we grow and transform our Technology landscape. Individual will complete advanced software end to end engineering tasks that span many parts of a system including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications. Individual will also consult with users to determine hardware, software or system functional specifications, manage the effective use of resources, act as subject matter expert across multiple applications, systems and technologies, leverage technical and business knowledge to drive the planning and execution of complex initiatives, participate in the design/ development process, and provide technical leadership. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. What Will You Do? Provide Salesforce Service Cloud & FSC Insurance Expertise: Configure FSC insurance objects with complex relationships, customizing only where appropriate Implement sophisticated Omni-Channel routing strategies including overflow routing and agent availability management Build advanced case management workflows for operations processing Design and implement insurance-specific solutions powering automated capabilities and processes that assist operations Provide Integration & Event Management: Implement complex Salesforce Connect configurations accessing real-time policy and insurance data Design and build platform event publishing for critical insurance workflows (policy cancellations, underwriting decisions, etc) Create REST API integrations with external capabilities to drive insurance processes Implement Change Data Capture for maintaining downstream system synchronization API Engineering: Build custom REST APIs for insurance-specific operations Implement GraphQL queries for complex insurance data relationships Design composite API patterns for streamlined mobile insurance applications Provide Technical Leadership: Lead complex integrations using platform events for real-time insurance operations, such as policy servicing, underwriting, etc. Engineer advanced Flow Builder solutions for operations decision trees, such as policy servicing, underwriting, etc. Guide junior developers on FSC out of the box capabilities best practices and insurance-specific business processes Perform complex analysis, advanced level design, configuration and develop functions for impactful and high-visibility tasks. Take the lead on directing and implementing solutions to moderately complex, loosely scoped problems that are aligned with team goals. Deliver efforts both independently and by leading other team members. Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents. Act as a technology advocate, independently seeking opportunities where technology can be utilized to improve the business. Provide technical guidance and mentorship while fostering a team environment. Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts. Seek opportunities to expand technical knowledge and capabilities. Perform other duties as assigned. What Will Our Ideal Candidate Have? Five years of programming/development experience preferred. Delivery- Advanced delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems. Domain Expertise- Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain, understanding how to apply them, and sharing knowledge with coworkers. Problem Solving- Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems, reflects on solutions, measuring their impact, and uses that information to ideate and optimize. Also adept at making decisions that involve a significant number of factors with broad implications. Communication- Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, collaborate effectively with teammates and others regardless of role, quickly extract core issues from discussions and meetings, give and receive constructive feedback, offer help when asked, and ensure everyone has a chance to share their thoughts and are heard; an attentive and empathetic listener. Leadership- Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members. What is a Must Have? Bachelor's degree in Computer Science or a related field, or its equivalent in work experience. Three years of programming/development experience. What Is in It for You? Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .