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Principal Enterprise Analyst, Salesforce (Hybrid/Atlanta area)-logo
Manhattan AssociatesAtlanta, Georgia
We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. The Principal Enterprise Salesforce Analyst will work closely with internal business customers to understand business requirements and then partner extensively with the Professional Service, Customer Service, Sales, Marketing, Finance and Accounting teams for creation and analysis of business requirements and functional design. ***this position does not offer relocation*** Global Requirements: • Possesses and applies moderate to complex knowledge of particular product or platform to the completion of assignments • 3+ years experience interfacing and partnering with vendors • 3+ years experience assisting in strategy/roadmap and planning • High proficiency in Microsoft Office suite products • Good proficiency with Microsoft Project or similar project management tool and project management skills • Strong communication skills and ability to communicate at all levels of the organization (technical and business) • 2+ years experience leading/mentoring more junior staff members • Highly self-motivated, directed, ability to work independently and be results-driven • 7+ years experience translating requirements into test scripts • 5+ years experience with Business Process Management to include building and documenting business process flows using MS Visio or similar diagraming software • 5+ years experience with SharePoint for document management and sharing • Six Sigma Certification a plus • 5+ years experience with IT ticketing software (Quality Center, ServiceNow, JIRA) • 3+ years experience in agile/waterfall software delivery methodologies • 3+ years experience using Jira, Bitbucket and Confluence agile toolsets or similar • 5+ years experience working with small, geographically distributed teams • 5+ years experience working both independently and in a team oriented, collaborative environment • 5+ years experience with IT ticketing software (Quality Center, ServiceNow, JIRA • Ability to be flexible while delivering assignments with understanding that deliverables may change based on business needs Salesforce: • 7+ years experience in business analysis, gathering requirements and implementing packaged application software, specifically Salesforce.com Service Cloud and/or Sales Cloud supporting core business processes • 2+ years experience with FinancialForce PSA • Salesforce.com Administrator Certification required • 2+ years working with Lightning and Lightning components • 3+ years practical knowledge/experience in importing data for use in report software, spreadsheets, graphs, and flow charts Proficient in Salesforce.com administrative skills, such as creating user, profiles, roles, custom objects, page layouts, flows, workflow rules, validation rules, and lightning process builder, reports, dashboards • 3+ years experience implementing CPQ/ CLM, preferably with Salesforce • 2+ years experience with Salesforce customer communities #LI-GLW1 Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

Posted 30+ days ago

L
LCH Lab. of America HoldingsDurham, North Carolina
Labcorp is recruiting a Salesforce IT Director for a dynamic team in Durham, NC. This will be a hybrid based position in RTP. Healthcare is the place to be for the future and Labcorp is a leading global life sciences company that advances patient health and powers clear, confident decisions through our diagnostics and drug development offerings. To support our strategic plans, we are making significant investments in Salesforce and this position will offer unlimited growth opportunities for the right leader. Responsibilities Lead the growth and support of Labcorp’s strategic Sales Cloud, Service Cloud, Health Cloud platforms. Partner with other IT leaders to ensure that the Salesforce platforms are aligned with the company’s broader technical strategies. Manage a team of Salesforce developers and administrators and provide hands on technical leadership. Collaborate with multiple business leaders to ensure that the Salesforce platform supports their business objective. Drive process automation and efficiency. Ensure that these platforms are compliant with all security, privacy and HIPAA requirements. Required Experience and Skills In-depth knowledge of Salesforce technologies. At least 8 years of experience with Salesforce technologies. At least 4 years experience leading a Salesforce CRM team. Experience with any two of Sales Cloud, Service Cloud or Health Cloud. Good understanding of Sales and Service business processes. Excellent communication skills. Salesforce developer / architect certifications highly preferred. Knowledge of CI/CD tools such as Copado, Bitbucket and Jenkins Education Bachelor’s degree required, preferably in Computer Science or Engineering. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here . Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement .

Posted 3 weeks ago

Staff Salesforce Developer-logo
Lucid MotorsSouthfield, MI
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.   We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.   Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. We are looking for a Staff Salesforce Developer  to help lead the growth of Lucid’s Salesforce environment designing the CPQ solutions using Revenue Cloud. You will be responsible for the design, development, testing and implementation of elegant solutions in our Salesforce instance. You will join the Retail and Commerce Systems team and collaborate with our Sales, Marketing, Service, Finance and Data Engineering leaders to translate business needs into efficient solutions within the system. Being one of the core members of our team, you will pioneer our systems strategy and draw on your experience to create a vision for designing and optimizing our Salesforce environment for rapid growth. The ideal candidate has a background in sales, marketing and customer service systems, has proven success in a Salesforce developer/Tech Lead/Architect role, and has the desire to be a thought-leader on a quickly growing team. Must have qualifications: Bachelor’s degree in engineering, Computer Science or related technical field is required or Master’s degree is required. Proven experience in design, development, and implementation of Salesforce.com solutions spanning Sales, Marketing, Services and Customer support is preferred in Manufacturing domain. Expertise in designing and implementing Salesforce CPQ solutions, highly preferred to have knowledge using Revenue Cloud (RLM) Previous experience in implementing global Price Books, product catalogues and managing global currency pricing. 10+ years of software development experience in designing complex, enterprise-wide business solutions. 5+ years of Salesforce Development experience on Sales Cloud and Service Cloud Minimum 2+ year hands-on experience in designing and building 3rd party system integrations with Salesforce. Technical ownership of projects and managing resources Good oral and written communication skills with excellent collaborations skills. Must be able to work on-site at least 3 days a week and work flexible hours to collaborate with Global IT and business team members. Experience and knowledge of Salesforce.com and external integrations using Workato or other middleware technologies. Technical Expertise Good knowledge of Apex, Visualforce, Trigger, Lightning Web Components, JavaScript, CSS, SOQL/SOSL, API, Force.com. Strong understanding of the Salesforce product suite, including Sales Cloud, Service Cloud, Community, as the Force.com Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies. Experience in Salesforce configuration, including flows, validation rules, and security controls. Experience integrating Salesforce with different business systems, as well as working with integration tools (ETL, marketing automation, reporting, etc.) Experience with single-org deployments and multi-org consolidations. Solid understanding of environment management, release management, code versioning best practices, and deployment methodologies Manufacturing company experience Domestic and international implementation experience. Preferred qualifications Manufacturing company experience is plus. Salesforce Revenue Cloud Trailhead Certification Salesforce Platform Developer 1 & 2 Certified. Salesforce Service Cloud Certified Salesforce Sales Cloud Certified Desired Salesforce Application Architect or System Architect Certified Salary Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.   Additional Compensation and Benefits : Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (Annual) $138,200 — $202,620 USD By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . If you are a California resident, please refer to our California Candidate Privacy Notice . To all recruitment agencies : Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.   

Posted 30+ days ago

Staff Salesforce Developer-logo
Lucid MotorsNewark, CA
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.   We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.   Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. We are looking for a Staff Salesforce FSL Developer to help lead the growth of Lucid’s Salesforce environment. You will be responsible for the design, development, testing and implementation of elegant solutions in our Salesforce instance. You will join the Retail and Commerce Systems team and collaborate with our Sales, Marketing, Service, Finance and Data Engineering leaders to translate business needs into efficient solutions within the system. Being one of the core members of our team, you will pioneer our systems strategy and draw on your experience to create a vision for designing and optimizing our Salesforce environment for rapid growth. The ideal candidate has a background in sales, marketing and customer service systems, has proven success in a Salesforce developer/Tech Lead/Architect role, and has the desire to be a thought-leader on a quickly growing team. You Will: Good knowledge of Apex, Visualforce, Trigger, Lightning Web Components, JavaScript, CSS, SOQL/SOSL, API, Force.com Strong understanding of the Salesforce product suite, including Sales Cloud, Service Cloud, Community, as the Force.com Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies. Experience in Salesforce configuration, including flows, validation rules, and security controls. Experience integrating Salesforce with different business systems, as well as working with integration tools (ETL, marketing automation, reporting, etc.) Experience with single-org deployments and multi-org consolidations. Solid understanding of environment management, release management, code versioning best practices, and deployment methodologies Manufacturing company experience Domestic and international implementation experience. You Bring: Bachelor’s degree in Engineering, Computer Science or related technical field is required or Master’s degree is required. Proven experience in design, development, and implementation of Salesforce.com solutions spanning Sales, Marketing, Services and Customer support is preferred in Manufacturing domain. Expertise in designing and implementing the solution in Salesforce Service Cloud Previous experience in implementing solutions in FSL, Scheduling, WorkOrder management, Warranty, Service Contracts, Parts Catalog and inventory management 8+ years of software development experience in designing complex, enterprise-wide business solutions. 5+ years of Salesforce Development experience in Service Cloud Minimum 3+ year hands-on experience in designing and building 3rd party system integrations with Salesforce. Technical ownership of projects and managing resources Good oral and written communication skills with excellent collaborations skills. Must be able to work on-site at least 3 days a week and work flexible hours to collaborate with Global IT and business team members. Experience and knowledge of Salesforce.com and external integrations using Workato or other middleware technologies. Bonus: Automobile or Manufacturing company experience is plus. Salesforce Platform Developer 1 & 2 Certified. Salesforce Service Cloud Certified Salesforce Sales Cloud Certified Desired Salesforce Application Architect or System Architect Certified This role is an onsite role based at our headquarters in Newark, CA.    At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Salary Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.   Additional Compensation and Benefits : Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (Annual) $171,500 — $251,460 USD By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . If you are a California resident, please refer to our California Candidate Privacy Notice . To all recruitment agencies : Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.   

Posted 30+ days ago

Staff Salesforce Developer-logo
Lucid MotorsNewark, CA
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.   We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.   Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. We are looking for a Staff Salesforce Developer  to help lead the growth of Lucid’s Salesforce environment designing the CPQ solutions using Revenue Cloud. You will be responsible for the design, development, testing and implementation of elegant solutions in our Salesforce instance. You will join the Retail and Commerce Systems team and collaborate with our Sales, Marketing, Service, Finance and Data Engineering leaders to translate business needs into efficient solutions within the system. Being one of the core members of our team, you will pioneer our systems strategy and draw on your experience to create a vision for designing and optimizing our Salesforce environment for rapid growth. The ideal candidate has a background in sales, marketing and customer service systems, has proven success in a Salesforce developer/Tech Lead/Architect role, and has the desire to be a thought-leader on a quickly growing team. Must have qualifications: Bachelor’s degree in engineering, Computer Science or related technical field is required or Master’s degree is required. Proven experience in design, development, and implementation of Salesforce.com solutions spanning Sales, Marketing, Services and Customer support is preferred in Manufacturing domain. Expertise in designing and implementing Salesforce CPQ solutions, highly preferred to have knowledge using Revenue Cloud (RLM) Previous experience in implementing global Price Books, product catalogues and managing global currency pricing. 10+ years of software development experience in designing complex, enterprise-wide business solutions. 5+ years of Salesforce Development experience on Sales Cloud and Service Cloud Minimum 2+ year hands-on experience in designing and building 3rd party system integrations with Salesforce. Technical ownership of projects and managing resources Good oral and written communication skills with excellent collaborations skills. Must be able to work on-site at least 3 days a week and work flexible hours to collaborate with Global IT and business team members. Experience and knowledge of Salesforce.com and external integrations using Workato or other middleware technologies. Technical Expertise Good knowledge of Apex, Visualforce, Trigger, Lightning Web Components, JavaScript, CSS, SOQL/SOSL, API, Force.com. Strong understanding of the Salesforce product suite, including Sales Cloud, Service Cloud, Community, as the Force.com Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies. Experience in Salesforce configuration, including flows, validation rules, and security controls. Experience integrating Salesforce with different business systems, as well as working with integration tools (ETL, marketing automation, reporting, etc.) Experience with single-org deployments and multi-org consolidations. Solid understanding of environment management, release management, code versioning best practices, and deployment methodologies Manufacturing company experience Domestic and international implementation experience. Preferred qualifications Manufacturing company experience is plus. Salesforce Revenue Cloud Trailhead Certification Salesforce Platform Developer 1 & 2 Certified. Salesforce Service Cloud Certified Salesforce Sales Cloud Certified Desired Salesforce Application Architect or System Architect Certified Salary Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.   Additional Compensation and Benefits : Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (Annual) $138,200 — $202,620 USD By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . If you are a California resident, please refer to our California Candidate Privacy Notice . To all recruitment agencies : Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.   

Posted 30+ days ago

Salesforce Platform Technical Lead-logo
Vertex PharmaceuticalsBoston, Massachusetts
Job Description Job Summary: The Salesforce Platform Technical Lead will be part of the Data, Technology, and Engineering (DTE) team, supporting Cell and Gene Therapy (CGT) systems, as well as integrated Slot management capabilities for patient therapy across Commercial and Supply Chain functions. Role includes collaborating with functional SMEs, understanding business requirements, determining technical requirements, leading solution design and configurations, managing Devops resources ensuring continuous integrations and continuous development/deployments, identifying and mitigating tech debt, overseeing data object model, delivering enhancements, integrations, and contributing to AI driven technology projects and initiatives, ensuring GxP standards are met, operational practices are documented, and operational support as the Salesforce platform and business scales. Key Duties & Responsibilities: Lead Salesforce-based Slot management portal delivery for the Casegevy and Type 1 Diabetes therapies. Understand system and technical needs, create, analyze, and validate detailed functional and technical requirements/specifications, facilitate design sessions with the development team to define the solution, systems design, and other GxP deliverables. Leverage strong communication and analytical skills, technical expertise to understand, document, assess, and drive technical design needs to accelerate process enhancement and operational efficiencies. Providing input to strategic direction, contributing to the development of roadmaps to achieve the long-term and short-term capability needs of the Commercial and Supply Chain business groups. Achieve high stakeholder satisfaction and engagement levels across various levels of leadership within the organization. Participate in reviewing, planning, testing, and implementing regularly scheduled both internal and vendor releases/upgrades. Partner with offshore team members, functions, QA stakeholders, and IT peers for platform support, as well as enhancements and projects. Develop collaborative relationships with peers in IT, Quality, Vendor partners, and other teams to help design, develop, enhance, and deliver solutions that meet business goals and objectives. Manage the end-to-end lifecycle for regulated CGT platforms supporting both Commercial and Supply Chain business areas. Facilitate release management and production release schedule in coordination with cross-functional partners and other platform teams Lead platform communications (e.g., status reporting, downtime, releases) to all stakeholder groups Serve as Operations SME for enhancements, software upgrades, implementations, and integration projects, providing product and GxP expertise Responsible for risk and mitigation management to ensure high-quality, on-time delivery Proactively champion, educate, and enhance delivery practices to introduce process efficiencies Define, manage, and optimize the DevOps framework/delivery operating model Manage CI/CD pipeline and software development capacity across teams Provide input into budget/forecasting estimates and resource allocation Coach and lead Vertex colleagues and onshore/offshore managed service providers Required Knowledge & Skills: Software vendor and MSP management expertise Executive-level communication skills; ability to explain complex topics in a digestible way Ability to drive continuous operational improvement Proven ability to stay abreast of industry and technology trends Expert knowledge in Agile SDLC, DevOps, and GxP Functional and technical ability with configurations, customizations, and authoring SDLC documentation Demonstrated ability to interpret functional requirements and specifications to convert into technical or process-driven solutions and configurations. Experience in 21 CFR Part 11 requirements for GxP environments and the relevant SLDC requirements Exceptional analytical and problem-solving skills with attention to detail Flexibility to adapt to a continually changing and fast-paced business environment. Education & Experience: Bachelor's degree in Computer Science, software engineering, or other related technology degree. 5+ years of relevant work experience Functional/Technical knowledge in Cell and Gene Therapy, Patient portal, Chain of Identity, Capacity Planning, Manufacturing slot allocation, and related supply chain systems Experience in Salesforce platforms Experience in Patient and/or Product Scheduling Experience with Salesforce Agent Force and other AI automation tools Biotech or Pharmaceutical Industry Experience Experience working with SaaS solutions and vendors Experience handling GxP systems and security requirements, including Disaster Recovery, Backup & Restore, Data Retention, and Archival Experience with Part 11 CFR 21 GxP Validation Experience with stakeholder engagement, vendor management, and directing platform teams Some experience in four architecture specialization areas (business, information, infrastructure, software) Experience working within and leading in an AGILE team framework, across multiple business units and functions Nice to have Agile/DevOps/ITIL certification N ice to have Cell and Gene Therapy technology experience Pay Range: $138,400 - $207,500 Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more. Flex Designation: Hybrid-Eligible Or On-Site Eligible Flex Eligibility Status: In this Hybrid-Eligible role, you can choose to be designated as: 1. Hybrid : work remotely up to two days per week; or select 2. On-Site : work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time. Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

Posted 1 week ago

Salesforce Developer-logo
AHU TechnologiesWashington, District of Columbia
TITLE: Salesforce Developer LOCATION: Washington, DC/ Onsite MINIMUM EDUCATION: Bachelor’s degree in IT or related field or equivalent experience. REQUIRED EXPERIENCE: 16+ years INTERVIEWS: In Person Job Description: 16+ years of experience. Designs, develops, enhances, debugs, and implements Salesforce software applications. Responsibilities: · Designs, develops, enhances, debugs, and implements Salesforce applications. · Troubleshoot production problems related to Salesforce applications. · Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. · Designs and develops new software products or major enhancements to existing software. · Addresses problems of systems integration, compatibility, and multiple platforms. · Consult with project teams and end users to identify application requirements. · Performs feasibility analysis on potential future projects to management. · Assists in the evaluation and recommendation of application software packages, application integration, and testing tools. · Resolves problems with software and responds to suggestions for improvements and enhancements. · Acts as team leader on projects. · Instructs, assigns, directs, and checks the work of other software developers on the development team. · Participates in the development of software user manuals. Skills: · Bachelor’s degree in IT or related field or equivalent experience. Required · Ability to fluently read, write, and speak the English language. Required · Self-motivated and creative. Required · Very strong oral and written communication skills. Required 11 Years · Troubleshooting production problems related to software applications. Required 11 Years · Software Development Lifecycle experience. Required 11 Years · Requirements gathering and documentation. Required 11 Years · BA experience. Highly desired 11 Years · Demonstrated Work Experience with Salesforce Platform as a developer. Required 5 Years · Experience with Salesforce Security Models. Required 5 Years · Proficient with Apex, Salesforce Lightning, Visual Force, Native, MySQL, and JavaScript. Required 5 Years · Experience developing customer-facing user interfaces. Required 5 Years · Salesforce Developer Certification. Highly desire Compensation: $70.00 - $80.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

Posted 30+ days ago

Senior Consultant, Salesforce-logo
AccordionChicago, Illinois
Company Overview There’s a better way to work in finance—and more specifically, a better way to unlock value potential in private equity-backed portfolio companies. Working at the intersection of sponsors and management teams across every stage of the investment lifecycle, our team provides hands-on, execution-oriented support to elevate the office of the CFO. So, what does it mean to work at Accordion? It means joining 1,400+ finance & technology experts in a high-growth, agile, and entrepreneurial environment while changing the way portfolio companies drive value. It also means making your mark on Accordion’s future—by embracing a culture rooted in collaboration and a firm-wide commitment to building something great, together. Accordion is headquartered in New York City with 10 offices around the globe. Join us! CFO Technology Accordion’s CFO Technology Practice effectively and efficiently delivers digital services and solutions to support organizational strategic initiatives. Our CFO Technology experts work cross-functionally — alongside practitioners from all corners of Accordion — to arm CFOs with the appropriate digital solutions needed to implement the team’s business process recommendations and to capitalize on value creation opportunities. From ERP, CPM, Analytics, Data Integration, RPA, and beyond, CFO Tech provides finance leaders with a single, objective partner capable of delivering from strategy to execution. This role must be based in our Chicago office location and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location. This position is not eligible for immigration sponsorship. What You’ll Do: As a Senior Salesforce Consultant, you will lead end-to-end Salesforce implementation projects — translating client requirements into scalable solutions and ensuring successful delivery across design, configuration, deployment, and support. This role blends hands-on configuration work with strategic consulting, client relationship management, and internal mentorship. Key responsibilities include: Leading discovery, requirement gathering, and solution design workshops with clients Configuring and customizing Salesforce using declarative tools to meet unique business needs Acting as Product Owner on assigned projects, managing backlogs and aligning feature delivery with business goals Leading or participating in Salesforce implementations, including data migration and system integration Creating comprehensive documentation including technical specifications, user guides, and training materials Participating in pre-sales efforts such as solution scoping, demos, and estimating Mentoring junior consultants and providing guidance on best practices and career development Responsible for prioritization, maintenance and refinement of product backlog and update the backlog based on feedback, changes in priorities, and new insights Collaborating across cross-functional teams including developers, architects, and analysts Maintaining client relationships by providing ongoing support, insights, and proactive communication Contributing to process improvement efforts and internal capability building within the Salesforce practice You Have: A bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field Active Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, Sales/Service/Community Cloud Consultant) At least 2 years of experience in Salesforce consulting or solution architecture with a proven track record of successful enterprise implementations Expertise in Salesforce architecture, configuration, automation, data modeling, and integrations using declarative tools Experience with Agile project management, including backlog refinement, user stories, acceptance criteria, and sprint planning Strong technical writing, analytical, and problem-solving skills You Are: A strong communicator who can clearly articulate technical solutions to both business and technical stakeholders A client-focused professional with a proactive and solutions-driven mindset A self-starter capable of independently managing priorities and deadlines A team-oriented collaborator who thrives in cross-functional environments Meticulous in attention to detail and dedicated to delivering high-quality, error-free work Passionate about learning, growing, and sharing knowledge with others Comfortable acting in multiple roles (Business Analyst, QA, Implementation Consultant, or Architect) as needed The annual salary for this role ranges from: $104,500 to $142,500 USD + benefits + bonus. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity. Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. #LI-RM1

Posted 3 weeks ago

8
8x8Campbell, California
8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 ® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at www.8x8.com follow our pages on LinkedIn , Twitter , Facebook and Instagram . FOR BACKEND ROLES: We are looking for a Senior Software Engineer to join our growing technology team. This is an exciting opportunity to become a member of the 8x8 engineering team that is involved in the entire life cycle of development, from the browser to the database. You will be part of the team that owns high performance, mission critical services, from design to development, deployment and operation at scale. Get the chance to work in a microservices architecture, add new features, solve day-to-day problems and contribute to system wide technical improvements. All this in an agile run project that is continuously deployed in Kubernetes clusters hosted in AWS. If you enjoy working on highly performant serverside technologies, in a cloud environment, building APIs, testing, deploying, troubleshooting, fine tuning with keen focus on production stability and uptime this opportunity is perfect for you. Responsibilities Contribute in all phases of the development lifecycle Write well designed, testable, efficient code Understand, interpret, and clarify functional requirements as well as technical requirements for product features Ensure designs are in compliance with specifications Collaborate and contribute to architecture and design decisions driving product direction Prepare and produce releases of software components Support Continuous Improvement by investigating alternatives and new technologies and presenting these for architectural review Qualifications Good understanding of object-oriented programming principles Strong design and architectural skills Proven skills and Hands-on programming experience in Java, preferably leveraging Spring Framework Excellent development experience with Java REST web services Knowledge of Java concurrency/multithreading and asynchronous APIs Comfortable with Java internals (Classloading, Memory Management, Transaction Management, Performance, Annotation Processing) Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate) Proficiency in Database technologies (SQL and NoSQL) Good knowledge of Distributed Systems Good knowledge of NFR-s analysis and implementation Deliver beautiful and well tested code Exposure to AWS (or other Public Cloud) Very good understanding of design patterns and microservices Experience with test automation at the unit and integration levels. Familiar with architecture, design, development, and deployment of enterprise systems Passionate about delivering high-quality software Experience working in a global environment, across multiple time zones and geographies --------------------------------- FOR FRONTEND ROLES: As a Senior Software Engineer you will join an experienced team of like minded individuals, adding your own distinctive style and flair to our ever expanding portfolio of modern React applications. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Redux) and using modern CSS techniques and libraries, like styled components. You will ensure that these components and the overall application are robust, responsive, and easy to maintain. Also, you will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important. Responsibilities Develop modern React applications built on our newly created APIs Build reusable components and front-end libraries for future use. Translate designs and wireframes into high quality code. Optimize components for maximum performance and responsive across a vast array of web-capable devices and browsers. Building clean, optimized and easily maintainable code Triaging issues, finding and resolving the root cause Support test and deployment of new products and features Work closely with operations and infrastructure to build and scale back-end services Qualifications Proven experience with Javascript, ES6+ (Typescript is a plus) Very good knowledge of common Javascript patterns and testing frameworks Thorough understanding of Distributed Systems and real-time processing, Good knowledge of REST and WebSockets, Experience with ReactJS and Redux, ideally, or experience with AngularJS, VueJsExperience with HTML5, CSS (Styled Components is a plus) Knowledge of JWT and OAuth Significant experience with Webpack, NPM, Yarn, Babel and Jest Good knowledge of Application Security principles and practices Good knowledge of Distributed Systems Deliver beautiful and well tested code Real-time communications, WebRTC know-how is an advantage Experience contributing to open-source projects Passionate about delivering high-quality software Experience working in a global environment, across multiple time zones and geographies The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role. Salary Ranges: $112,875.00 - $251,875.00 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program . View the Participant Poster in English and Español. View the Right to Work Poster in English and Español. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line) Our Job Applicant Privacy Notice can be found here .

Posted 4 weeks ago

Senior Consultant, Salesforce-logo
AccordionDallas, Texas
Company Overview There’s a better way to work in finance—and more specifically, a better way to unlock value potential in private equity-backed portfolio companies. Working at the intersection of sponsors and management teams across every stage of the investment lifecycle, our team provides hands-on, execution-oriented support to elevate the office of the CFO. So, what does it mean to work at Accordion? It means joining 1,400+ finance & technology experts in a high-growth, agile, and entrepreneurial environment while changing the way portfolio companies drive value. It also means making your mark on Accordion’s future—by embracing a culture rooted in collaboration and a firm-wide commitment to building something great, together. Accordion is headquartered in New York City with 10 offices around the globe. Join us! CFO Technology Accordion’s CFO Technology Practice effectively and efficiently delivers digital services and solutions to support organizational strategic initiatives. Our CFO Technology experts work cross-functionally — alongside practitioners from all corners of Accordion — to arm CFOs with the appropriate digital solutions needed to implement the team’s business process recommendations and to capitalize on value creation opportunities. From ERP, CPM, Analytics, Data Integration, RPA, and beyond, CFO Tech provides finance leaders with a single, objective partner capable of delivering from strategy to execution. This role must be based in our Dallas office location and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location. This position is not eligible for immigration sponsorship. What You’ll Do: As a Senior Salesforce Consultant, you will lead end-to-end Salesforce implementation projects — translating client requirements into scalable solutions and ensuring successful delivery across design, configuration, deployment, and support. This role blends hands-on configuration work with strategic consulting, client relationship management, and internal mentorship. Key responsibilities include: Leading discovery, requirement gathering, and solution design workshops with clients Configuring and customizing Salesforce using declarative tools to meet unique business needs Acting as Product Owner on assigned projects, managing backlogs and aligning feature delivery with business goals Leading or participating in Salesforce implementations, including data migration and system integration Creating comprehensive documentation including technical specifications, user guides, and training materials Participating in pre-sales efforts such as solution scoping, demos, and estimating Mentoring junior consultants and providing guidance on best practices and career development Responsible for prioritization, maintenance and refinement of product backlog and update the backlog based on feedback, changes in priorities, and new insights Collaborating across cross-functional teams including developers, architects, and analysts Maintaining client relationships by providing ongoing support, insights, and proactive communication Contributing to process improvement efforts and internal capability building within the Salesforce practice You Have: A bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field Active Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, Sales/Service/Community Cloud Consultant) At least 2 years of experience in Salesforce consulting or solution architecture with a proven track record of successful enterprise implementations Expertise in Salesforce architecture, configuration, automation, data modeling, and integrations using declarative tools Experience with Agile project management, including backlog refinement, user stories, acceptance criteria, and sprint planning Strong technical writing, analytical, and problem-solving skills You Are: A strong communicator who can clearly articulate technical solutions to both business and technical stakeholders A client-focused professional with a proactive and solutions-driven mindset A self-starter capable of independently managing priorities and deadlines A team-oriented collaborator who thrives in cross-functional environments Meticulous in attention to detail and dedicated to delivering high-quality, error-free work Passionate about learning, growing, and sharing knowledge with others Comfortable acting in multiple roles (Business Analyst, QA, Implementation Consultant, or Architect) as needed The annual salary for this role ranges from: $99,000 to $135,000 USD + benefits + bonus. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity. Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. #LI-RM1

Posted 3 weeks ago

Salesforce Operations Specialist-logo
United Vein & Vascular CentersTampa, Florida
United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care as we grow our footprint across the country. The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working alongside our exceptional team of skilled physicians and passionate staff. Join us on our journey to transform lives as we raise the bar for patient service and outcomes! Explore exciting career opportunities with United Vein & Vascular Centers and unlock your potential! We offer a supportive culture that is driven by deep commitment to the success of our patients and our teams. We invest in YOU and are dedicated to creating individualized opportunities for career advancement. In addition, we invest in our employees by offering: Competitive compensation package Outstanding work life balance Health, vision, and dental benefits 401K plan match Life insurance (100% company paid) PTO and paid holidays We invest substantial energy and resources in building a highly-engaged culture where your voice is heard, you are connected to a community of professionals who share your values, and you can thrive. Location: Remote Summary: The Salesforce Operations Specialist will be responsible for the administration, optimization, and ongoing support of the Salesforce platform at UVVC. This role will ensure data integrity, generate actionable insights through data analysis and reporting, and support cross-departmental workflows. The ideal candidate will blend technical expertise with process-oriented thinking to enhance user experience, streamline operations, and drive organizational efficiency through Salesforce. Responsibilities: Salesforce Administration User management: create roles, profiles, permission sets System configuration: objects, fields, layouts, validation rules, automations (flows/process builder) Data imports/exports and deduplication Security settings, sandbox management Troubleshoot user issues and provide user support Integrate apps and manage platform updates Salesforce Reporting/Analyst Build standard and custom reports and dashboards Monitor business KPIs and performance metrics Partner with business units to deliver insights Ensure data accuracy and integrity in reporting Translate business questions into data-driven answers Salesforce Operations Support Support sales/marketing/customer service teams with process setup and tools in Salesforce Run and distribute regular reports or dashboards Manage user requests and assist with light configuration Support forecasting, pipeline management, and territory planning Help enforce data governance and process consistency Liaise between business teams and technical admins/developers Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity. Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook. Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization. Other related duties as assigned. Qualifications: Salesforce Admin certification preferred Working knowledge of Salesforce platform configuration and automations Familiarity with Salesforce security model Strong analytical and Excel skills Deep understanding of Salesforce reporting features Able to use tools such as CRM Analytics (formerly Einstein), Tableau, Power BI Cross-functional understanding of business processes Proficient in both Salesforce admin and reporting Business-oriented Highly dependable; able to meet reliable attendance and punctuality standards. About us: UVVC, is a leading provider of comprehensive vein and vascular care with over 45 clinics across Arizona, Chicago, Colorado, Florida, Georgia, Texas, and expanding. Our mission is to revolutionize vascular care by delivering an all-inclusive clinic experience that addresses every aspect of lower extremity vein, vascular, and wound conditions. United Vein & Vascular Centers (UVVC) is distinguished by its innovative approach to diagnosing and treating a variety of vascular conditions that affect the pelvis and lower extremities. With a team of committed specialists, cutting-edge medical technology, and a patient-centric approach that emphasizes minimally invasive procedures, UVVC ensures superior care and optimal outcomes for it’s patients.

Posted 1 week ago

Salesforce Developer-logo
SaronicWashington, District of Columbia
Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. Job Overview We are seeking a Salesforce Developer or similar background to support administration, configuration, development and integration of internal facing software systems to support customer lifecycle management. A strong technical background and experience supporting multiple Salesforce cloud products at scale is required. This position is eligible to sit out of our Austin, TX, San Diego, CA, or Washington D.C. office. Responsibilities Salesforce Administration, Customization and Development Develop, customize, and optimize Salesforce solutions, focusing on Service Cloud and Field Service Lightning (FSL). Implement and maintain custom applications and integrations to enhance platform functionality. Manage multiple projects simultaneously, ensuring timely delivery and alignment with business objectives. Communicate effectively with end-users to manage expectations and provide updates. Train end-users on Salesforce use, ensuring best practices are followed. Business Analysis Build collaborative relationships with stakeholders, gathering requirements and translating them into technical solutions. Analyze business processes, identifying opportunities for improvement, then take action to optimize and automate. Technical Support and Troubleshooting Provide advanced technical support to internal users, resolving complex issues related to Salesforce and integrated applications. Develop and maintain documentation for customizations and integrations. Support the day-to-day operations of more than 75 users. Integration Management Utilize integration tools and services such as Workato and DocuSign to streamline business processes across the Salesforce ecosystem. Ensure seamless data flow between Salesforce and other business systems. Qualifications Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 3 years of hands-on experience with Salesforce development, particularly Service Cloud and Field Service Lightning. Experience working in a regulated compliance environment (e.g., FedRAMP, CMMC, IL4) is preferred but not required. Experience with Workato OR ETL experience, preferred. Hands-on experience with scripting languages like MYSQL, JavaScript, Apex, Native, and VisualForce. Experience integrating with APIs as well as platforms such as Workato. Strong understanding of business processes and the ability to analyze, write test cases and validate them. Excellent communication skills and experience managing multiple projects. Ability to adapt quickly in a fast-paced, startup environment. Additional Information This role will be 100% on-site based out of our Austin, TX, San Diego, or Washington D.C. site. Occasional travel with notice may be required to augment field services or other business requirements; less than 25%. This role may require flexibility to work on weekends or outside standard business hours to meet project deadlines, respond to urgent needs, or support critical business operations. Saronic is a rapidly growing startup and you should be comfortable wearing multiple hats to support our mission Physical Demands Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). Benefits Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 99% of the premium for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company’s success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Posted 30+ days ago

Associate Technical Consultant (Salesforce)-logo
ClarivateTempe, Arizona
We are looking for an Associate Technical Consultant/Service & Support Specialist to join our IPfolio Premium Service team! IPfolio is an industry leading IPMS built on the Salesforce Platform. You will use IPfolio’s standard product functionality and declarative configuration tools to enable the timely fix to system issues encountered by IPfolio’s clients. If you have prior troubleshooting experience in a customer facing environment and experience with Salesforce, then we would love to speak with you! About You – experience, education, skills, and accomplishments Bachelor's degree in a computer science discipline or equivalent, relevant experience 2+ years of technical and troubleshooting experience 1+ year of Salesforce System admin experience Salesforce admin certification It would be great if you also had . . . 1+ year of configuration experience on the Force.com platform using declarative tools Experience with Service Cloud and Experience Cloud Intellectual Property knowledge Knowledge of SQL queries Knowledge of Salesforce Flows and use of formulas Experience working in an Agile environment Additional language proficiency outside of English What will you be doing in this role? Work closely with IPfolio’s clients to review and analyze client issues and requests to understand the client needs and configure appropriate solutions Share knowledge and experience with teams of other Clarivate IP Management Systems and support where appropriate Use IPfolio’s standard product functionality and declarative configuration tools to resolve client issues About the Team The IPfolio Premium Service Team provides support and consulting services after go-live. IPfolio is an industry leading IPMS built on the Salesforce Platform. You will work in a global team environment with members in the US and EMEA regions. Hours of Work Full time permanent position Standard working hours are 9am – 5pm PST time zone This is a hybrid position working 2-3 days a week onsite in our Tempe, AZ or Centennial, CO offices. Candidates located near other U.S. office locations may be considered, but must be available to work standard hours in the Pacific Time Zone. Compensation - US Only The expected base salary for this position is $70,400 - $88,000 USD per year. This role is eligible for incentive/bonus earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive compensation package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Posted 3 days ago

Senior/ Lead Salesforce Developer- 14+yrs-logo
Care It ServicesStamford, Connecticut
Job Title :Sr. Salesforce Dev Location: Stamford, CT This is a hybrid role and the consultant has to work 3 times a week from the office. Responsibilities : Collaborate with Engineering, Product, and business stakeholders to understand requirements and translate them into Salesforce solutions. Customize Salesforce applications using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies. Participate in the design, development, testing, and deployment of Salesforce solutions. Configure and maintain Salesforce objects, fields, workflows, process builder, validation rules, Flows, and other declarative features. Participate in code reviews and provide constructive feedback to peers. Troubleshoot and resolve issues related to Salesforce configuration, customization, and integration. Keep up-to-date with Salesforce best practices, new features, and technologies. Document technical solutions, processes, and procedures. REQUIREMENTS: Total 14+ years and 10 years of hands-on Salesforce development experience Experience in leading development teams and mentoring other developers. Strong analytical skills with the ability to troubleshoot and resolve complex technical issues Knowledge of Salesforce platform features and capabilities Deep understanding of Salesforce data modeling Strong knowledge of Salesforce security models, governor limits, and performance optimization techniques Hands-on experience with Salesforce APIs, web services, and integration patterns in Salesforce Proven ability to design and implement complex workflows, triggers, and batch processes Hands-on experience in Apex, SOQL and SOSL Hands-on experience in JavaScript, CSS, and HTML Mastery of Visualforce, Lightning Web Components, and Aura Components Expertise in version control systems (i.e. Git) Experience with Salesforce development tools such as Salesforce DX, Visual Studio Code, Salesforce CLI, and/or other third-party DevOps tools and continuous integration. Excellent problem-solving skills and attention to detail. Excellent written/verbal communication and collaboration skills Ability to work effectively both independently and as part of a team. Salesforce certifications ( e.g., Salesforce Certified App Builder, Salesforce Certified Platform Developer I) are required and Platform II certification and JavaScript developer certifications are preferred. Results-oriented and self-motivated Ability to articulate technical concepts to non-technical stakeholders. PREFERRED QUALIFICATIONS: Bachelor’s degree in computer science, Information Technology, or a related field. Experience with CRM Analytics or other analytics platforms integrated with Salesforce Experience with JavaScript frameworks (e.g., React, Angular) and front-end development Understanding of enterprise integration patterns and middleware technologies Experience working in large, multifaceted, and matrixed organizations. Experience within the media entertainment industry Collaborative team player accustomed to working within and across groups. Organized and detail-oriented with an ability to manage time effectively. Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, Ownership Flexible work from home options available. Compensation: $55.00 per hour Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.

Posted 30+ days ago

Senior Salesforce Service Cloud Administrator-logo
Ping IdentityDenver, Colorado
About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Position Summary: Ping Identity is seeking a Senior Salesforce Service & Experience Cloud Administrator to join our dynamic Information Systems team. This role involves managing and enhancing Salesforce Service Cloud and Experience Cloud to deliver scalable, user-centric solutions. Leveraging AI-driven tools, Knowledge-Centered Service (KCS) best practices, and milestone tracking, the Administrator will empower internal teams and external stakeholders, optimizing collaboration, engagement, and service delivery. Responsibilities Service Cloud Administration: Configure and optimize Salesforce Service Cloud, including case lifecycle management, case routing, and service-level agreements (SLAs). Enhance features such as knowledge management, Slack Integration, Entitlements and milestone tracking to improve case resolution. Implement AI-driven features such as Einstein Bots, case classification, and Next Best Action recommendations. Ensure seamless integration of Service Cloud with Experience Cloud for unified user experiences. Experience Cloud Administration: Design, configure, and manage Salesforce Experience Cloud, creating branded communities, portals, and self-service sites. Optimize user engagement through intuitive navigation, secure access, and custom workflows. Collaborate with stakeholders to gather requirements, design solutions, and implement enhancements for Experience Cloud. Integrate Experience Cloud with Service Cloud to support cohesive customer and partner interactions. Knowledge-Centered Service (KCS): Develop, maintain, and optimize the knowledge base using KCS best practices to enhance self-service and agent efficiency. Leverage AI and intelligent search tools to improve article suggestions and case deflection rates. AI Integration and Optimization: Implement and manage Salesforce Einstein and other AI-driven tools for predictive analytics and intelligent automation. Evaluate and enhance AI solutions to improve functionality across Service Cloud, Experience Cloud, and KCS. General Administration: Manage profiles, roles, and sharing settings to maintain secure access for community users, internal users, and partners. Build and maintain Lightning components, flows, validation and approval rules, and process automation to meet evolving business needs. Ensure seamless integration of Salesforce with third-party applications and external systems like NetSuite. Conduct system audits and troubleshoot issues to ensure data integrity and optimal platform performance. Personal Attributes Strong written and verbal communication skills. Organized, detail-oriented, and capable of managing multiple priorities. Proactive, collaborative, and service-oriented, with a passion for problem-solving. Innovative thinker who translates complex needs into scalable solutions. Knowledge & Experience 5-7+ years of experience configuring and administering Salesforce Service and Experience Cloud. Salesforce Administrator certification is required. Other Salesforce certifications (e.g., Platform App Builder, Service Cloud Consultant, Experience Cloud Consultant) are preferred. Expertise in Service Cloud tools, including case and entitlement management, case routing and assignment, and Einstein AI. Proficient in Experience Cloud features such as Community Builder, custom branding, and user workflows. Familiarity with KCS principles and best practices as well as related applications (ie. Coveo). Familiarity with BI tools (Tableau, Power BI etc.). Knowledge and experience deploying with devops tools (Gearset experience preferred). Experience with Slack Integration and Case Swarming. Knowledge of AI-driven solutions, including Einstein Analytics and predictive automation. Proficient in Salesforce Lightning, process automation, and integrations with third-party tools. Experience with milestone tracking, SLA management, and Agile development practices. USA: $120,000 to $150,000 In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Posted 2 weeks ago

Salesforce and Quickbase Contractor-logo
AHU TechnologiesWashington, District of Columbia
Role : Salesforce and Quickbase Contractor Client : DC Governemnt Location : Washington DC (Hybrid) Job description: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned. Under direction of the Director, HR Systems Development and Analytics, coordinates or implements several small or medium-sized projects, or components of a larger project. Manages the team's mailboxes and provides general customer service support to various stakeholders requesting assistance from the team. Refines and improves project management process; identifies patterns/trends in issues across multiple projects; and develops longer-term, systematic solutions to address them. Research issues and makes recommendations for improvement to Director and Deputy Chief, Employee Services. Builds relationships and liaises with various internal departments to help drive collaboration and project success; and interacts with and responds effectively to urgent requests from multiple internal and external DCPS stakeholders. Follows a strategic plan for long-term use of QuickBase as an application to meet human resources needs within DCPS (e.g., tools that allow employees to request an approved leave of absence or complete a performance assessment cycle); assists in creating and maintaining such applications; and supports all users. Supports and maintains TSHO, a Salesforce application and DCPS’s selection, hiring, and onboarding platform (applicant tracking system) for school-based and central office staff. Works with all relevant teams to ensure proper and coordinated use of TSHO. Assists the team in tracking and implementing the changes that need to be made to TSHO to accommodate changing policies and processes throughout the year. Keeps all relevant teams up to date on changes that affect their work and the functionality of TSHO. Assists the team in performing data uploads and downloads from TSHO. Set up visual flows, dashboards, reports, and Lightning email templates in Salesforce. Develops Visualforce pages, Apex classes, and Lightning components. Integrate Salesforce with other applications using SOAP, REST, and BULK APIs. As required, serves as a backup to the data management function, to produce human capital data reports of varying complexity for DCPS stakeholders, and to complete data analysis for pressing human capital issues. Flexible work from home options available. Compensation: $50.00 - $55.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

Posted 1 week ago

Salesforce Marketing Cloud Engineer-logo
AppnovationSan Jose, CA
About us Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities. As a Salesforce Marketing Cloud Engineer, you will join a highly motivated and experienced team, building web and mobile applications and providing strategic consulting for Appnovation's clients. We are looking for professionals with a strong consulting and solution-focused mindset who can contribute to architectural decisions, implement best practices, and deliver results. The ideal candidate will have extensive experience with Automation Studio, data elements, journeys, campaigns, email domain setup, email deliverability best practices, consent management, and email content creation. Experience with personalization is a strong asset. Qualifications 6+ years of experience as a Marketing Cloud Engineer Proven track record within the Salesforce ecosystem Strong expertise in Salesforce Marketing Cloud and related technologies Deep understanding of email marketing best practices and personalization techniques Familiarity with cloud platforms and services Hands-on experience with Automation Studio, data elements, journeys, and campaigns Experience with email domain setup and deliverability best practices Knowledge of consent management and data privacy regulations Excellent problem-solving skills and attention to detail Strong communication and collaboration skills Ability to manage multiple priorities in a fast-paced environment Knowledge of Agile principles and methodologies Bachelor's degree in Marketing, Information Technology, or a related field Key Responsibilities Design, develop, and maintain marketing automation workflows using Automation Studio Manage and optimize data elements to support marketing journeys and campaigns Create and execute targeted marketing campaigns with effective segmentation and personalization Set up and manage email domains in line with deliverability best practices Implement consent management strategies in compliance with privacy regulations Develop engaging and personalized email content to boost customer engagement Collaborate with cross-functional teams to translate business requirements into technical solutions Monitor and analyze campaign performance, providing insights and recommendations Ensure data quality, integrity, and security across all marketing systems Troubleshoot and resolve issues while supporting marketing operations Who You Are Customer-focused with a strong commitment to service Able to influence technology decisions across different levels Experienced in managing internal and external client relationships Effective in balancing multiple priorities in a dynamic setting A proactive communicator and collaborator with leadership skills Skilled in translating business needs into scalable technical designs Capable of explaining complex tech concepts to non-technical audiences Strong analytical, problem-solving, and decision-making abilities Committed to maintaining high standards in code quality, performance, and security Curious and eager to explore new technologies and adapt quickly Comfortable in entrepreneurial and fast-growing environments Experience in consulting and client negotiations; connections in the Life Sciences industry are a plus #LI-HYBRID Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted. At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital. Accommodations are available upon request throughout the recruitment process.

Posted 3 weeks ago

Salesforce Test Lead-logo
Infosys LTDRichardson, TX
Job Description Infosys is seeking Salesforce Testing- Technical Test Lead As a QA Test Lead you will act as a validation and quality assurance expert and review the functionality of existing systems. You will conduct requirement analysis, define test strategy & design and lead execution to guarantee superior outcomes. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of Information Technology experience Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Candidate must be located within commuting distance of Richardson, TX or be willing to relocate to the area. Experience in Software Development and Software Development life cycles (Waterfall/Agile) Experience in Sales Cloud, Service Cloud, Marketing Cloud and Experience Cloud. Experience in Automation- Selenium, Provar, Copado CRT etc. Experience with Writing Testing Strategies, Test Plan and Hands-on Test Execution (as required) Preferred Experience: 4+ years of relevant experience in Salesforce Testing and Automation. Have knowledge and relevant experience in Sales Cloud, Service Cloud, Marketing Cloud and Experience Cloud. Participate in test planning and preparation, represent QA team in scrum calls. Prepare Test Plan for the project. Prepare and share the Effort Estimation for manual as well as automation. Perform System Testing, System Integration Testing, End to End Testing and Automation. Record test evidence - sufficient to demonstrate test coverage. Raise defects and take ownership until resolution. Work with business users to refine test approach, as required. Defining the Automation standards and best practices to be followed. Conducting Feasibility analysis for Test cases to be automated. Maintaining Traceability between requirements and automation scripts. Guiding the Team in creating automation scripts. Review test cases, test scripts, execution, and test results. Produce Test Completion Report. Undertake defects prevention activities. Interface with customers for issue resolution and review knowledge management activities. Escalating risks/issues to Program Manager/Product Owner. Strong analytical, problem solving and Presentation Skills with strong Interpersonal and organization skills. Experience with version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines. Good hands-on experience in other tools like Selenium, Copado CRT, JIRA, Azure DevOps. Co-ordinate and collaborate with multiple teams to triage/trouble shoot defects and conduct root cause analysis Flexible to support extra hours or weekend work when required The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.

Posted 4 days ago

Director, Salesforce Operations And Strategy-logo
Orion Advisor SolutionsOmaha, NE
About this Opportunity: As a Director, Salesforce Operations and Strategy, you will lead a team responsible for customer retention, operational efficiency, and Salesforce strategy across our multi-org environment. This includes overseeing renewals management, revenue retention, and Salesforce administration. This role requires a strong leader with deep Salesforce expertise and a proven ability to drive process improvement and operational excellence. As we continue to evolve and live our Orion values, we are looking for someone to grow with us. In this role, you'll get to: Lead and mentor a team dedicated to optimizing Salesforce across our multi-org environment, ensuring alignment with financial services industry standards Cultivate a high-performing culture emphasizing collaboration and accountability Define and implement Salesforce architecture and strategy, including data management, security, integrations, and customizations, with a focus on financial services use cases such as wealth management, banking, or insurance Evaluate and recommend strategies for consolidating to a single Salesforce org versus maintaining a multi-org structure, considering financial services compliance and scalability needs Oversee Salesforce utilization, ensuring data integrity, process adherence, and effective use of the platform to manage customer relationships and drive operational efficiency in financial services workflows Bring together a consolidated view of client experience within Salesforce by integrating data and insights from various financial services touchpoints, such as client onboarding and portfolio management Effectively manage Accounts and Contacts within Salesforce to ensure accurate, complete, and up-to-date information, providing a 360-degree view of financial services clients Champion process improvement initiatives to enhance efficiency, scalability, and user satisfaction with Salesforce, particularly for financial services-specific processes Identify and implement opportunities to streamline and optimize workflows, leveraging Salesforce Financial Services Cloud and other relevant technologies and best practices Collaborate closely with Sales, Marketing, Service, Legal, and other teams to ensure seamless customer experiences and alignment on key financial services objectives Develop and manage the Salesforce-related budget, ensuring resources are allocated effectively to support team goals and initiatives in the financial services sector We're looking for talent who: Has a minimum of 12-15 years of experience in Account Management, Customer Success, or a related field within the financial services industry, with a strong emphasis on Salesforce administration, architecture, and strategy in a multi-org environment, including expertise in Salesforce Financial Services Cloud Has a minimum of 7+ years of experience in a leadership role, with a proven track record of managing and developing teams in Salesforce administration and optimization for financial services applications Has deep understanding of Salesforce architecture and best practices, including experience with data modeling, security models, and integration patterns, tailored to financial services requirements Has experience in developing and implementing Salesforce strategies, including evaluating single-org versus multi-org approaches, with consideration for financial services regulatory and compliance needs Has extensive experience with Salesforce in a multi-org environment, including administration, configuration, reporting, user management, security, and integration with financial services systems such as core banking platforms or wealth management tools Has strong analytical and problem-solving skills; excellent communication, interpersonal, and presentation skills Thinks strategically with a process-oriented mindset and a demonstrated ability to drive operational excellence and continuous improvement in a financial services context Has a minimum of a high school diploma or equivalent Obtains Orion Industry Certification Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization #LI-AP1 #LI-Onsite #LI-Hybrid Salary Range: $123,491.00 - $196,279.00 The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more. About Us At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

Posted 1 week ago

P
PGA TOUR First Tee FoundationPonte Vedra Beach, Florida
Join our team and help make a difference with kids through golf! We are seeking an experienced Senior Salesforce Developer to join our non-profit organization. This role will work under the direction of our Senior Director Salesforce to design, develop, and maintain our comprehensive Salesforce ecosystem spanning Sales Cloud, Service Cloud, and Experience Cloud platforms. The ideal candidate will have deep technical expertise in Salesforce development and a passion for leveraging technology to advance our organizational mission. Required Qualifications 5+ years of hands-on Salesforce development experience Bachelor's degree in Computer Science, Information Technology, or related field Expert-level proficiency in Apex, SOQL, SOSL, and Salesforce data model design Advanced experience with Lightning Web Components (LWC) development Strong proficiency in JavaScript (ES6+), HTML5, and CSS3 Experience with Salesforce DX, version control (GitHub), CI/CD pipelines and tools (e.g. Copado, Azure DevOps, Jenkins) & Gearset Proven experience with Salesforce APIs (REST, SOAP, Bulk, Streaming) Knowledge of asynchronous processing patterns (Future methods, Batch Apex, Queueable) Advanced knowledge of performance optimization, scalability best practices, and governor limit management Experience with automation tools and RPA concepts Strong analytical and problem-solving skills Excellent communication and collaboration abilities Experience with Agile/Scrum methodologies and project management tools (Jira, Azure DevOps) Experience with non-profit or mission-driven organizations preferred Deep understanding of Sales Cloud, Service Cloud, and Experience Cloud capabilities Experience with custom object design, workflow automation, and process builder/Flow Knowledge of Salesforce security model, sharing rules, and permission sets Experience with data migration, data loader, and data quality management Understanding of Salesforce governor limits and optimization techniques Experience with large-scale Salesforce implementations and enterprise-level solutions Understanding of multi-cloud architectures and integration patterns Key Responsibilities Lead the design and development of complex Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud Architect and implement custom Lightning Web Components (LWC) with advanced functionality Develop and maintain custom Apex classes, triggers, and batch processes following best practices Create and optimize custom CSS for Experience Cloud sites to ensure brand consistency and user experience excellence Design and implement complex integrations between Salesforce and external systems using REST/SOAP APIs Establish and enforce an automation-first approach to reduce manual configurations Lead performance optimization initiatives and scalability planning for large-scale implementations Provide technical leadership and mentorship to development team members Perform code reviews and ensure adherence to coding standards and best practices Optimize system performance, including query optimization and governor limit management Lead release management and deployment strategies across multiple environments Troubleshoot complex technical issues and provide innovative solutions Partner with business and product leaders to translate requirements into technical solutions Document technical solutions and maintain comprehensive code documentation Stay current with Salesforce releases and recommend platform enhancements Lead technical requirements gathering sessions with stakeholders across the organization Lead technical design sessions and participate in architecture decisions and platform roadmap planning

Posted 4 days ago

Manhattan Associates logo

Principal Enterprise Analyst, Salesforce (Hybrid/Atlanta area)

Manhattan AssociatesAtlanta, Georgia

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Job Description

We create possibilities that move life and commerce forward

Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.

The Principal Enterprise Salesforce Analyst will work closely with internal business customers to understand business requirements and then partner extensively with the Professional Service, Customer Service, Sales, Marketing, Finance and Accounting teams for creation and analysis of business requirements and functional design.

***this position does not offer relocation***

Global Requirements:

• Possesses and applies moderate to complex knowledge of particular product or platform to the completion of assignments

• 3+ years experience interfacing and partnering with vendors
• 3+ years experience assisting in strategy/roadmap and planning
• High proficiency in Microsoft Office suite products

• Good proficiency with Microsoft Project or similar project management tool and project management skills
• Strong communication skills and ability to communicate at all levels of the organization (technical and business)
• 2+ years experience leading/mentoring more junior staff members
• Highly self-motivated, directed, ability to work independently and be results-driven
• 7+ years experience translating requirements into test scripts
• 5+ years experience with Business Process Management to include building and documenting business process flows using MS Visio or similar diagraming software
• 5+ years experience with SharePoint for document management and sharing
• Six Sigma Certification a plus
• 5+ years experience with IT ticketing software (Quality Center, ServiceNow, JIRA)
• 3+ years experience in agile/waterfall software delivery methodologies
• 3+ years experience using Jira, Bitbucket and Confluence agile toolsets or similar
• 5+ years experience working with small, geographically distributed teams
• 5+ years experience working both independently and in a team oriented, collaborative environment
• 5+ years experience with IT ticketing software (Quality Center, ServiceNow, JIRA
• Ability to be flexible while delivering assignments with understanding that deliverables may change based on business needs

Salesforce:

• 7+ years experience in business analysis, gathering requirements and implementing packaged application software, specifically Salesforce.com Service Cloud and/or Sales Cloud supporting core business processes
• 2+ years experience with FinancialForce PSA
• Salesforce.com Administrator Certification required

• 2+ years working with Lightning and Lightning components
• 3+ years practical knowledge/experience in importing data for use in report software, spreadsheets, graphs, and flow charts Proficient in Salesforce.com administrative skills, such as creating user, profiles, roles, custom objects, page layouts, flows, workflow rules, validation rules, and lightning process builder, reports, dashboards
• 3+ years experience implementing CPQ/ CLM, preferably with Salesforce
• 2+ years experience with Salesforce customer communities

#LI-GLW1

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran.  In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

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