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Senior Salesforce Administrator-logo
StatesideAdelphi, Maryland
Senior Salesforce Administrator CRM - Salesforce Solutions US Exempt Regular Full time Stateside Exempt 3.4 Location: Adelphi, MD (Hybrid) Summary: The Senior Salesforce Administrator is a technical maestro, specializing in crafting advanced Salesforce flows and leveraging all things declarative to streamline our platform's capabilities. With an emphasis on project leadership, this individual will spearhead major initiatives, mentor junior team members, and drive projects to success. The ideal candidate is not only an expert in flows and their best practices but is also adept at all declarative aspects of Salesforce. This role is a blend of hands-on engineering prowess and leadership within our Salesforce team. Duties and Responsibilities: Technical Mastery: Design, develop, and deploy advanced Salesforce flows, ensuring adherence to best practices and optimal performance. Holistic Business Insight: Demonstrate a keen understanding of business operations, ensuring that Salesforce configurations and changes are always aligned with business goals and sensitivities. Leadership & Mentorship: Lead major Salesforce initiatives, guiding projects to completion while providing guidance and mentorship to junior team members. Declarative Expertise: Serve as the go-to expert on all declarative aspects of Salesforce, ensuring that the best solutions are in place for our user base. Project Management: Oversee multiple projects, ensuring they align with company objectives, timelines, and standards. Quality & Best Practices: Maintain a strong emphasis on the quality of work, ensuring all Salesforce configurations and customizations adhere to best practices. Continuous Learning: Stay updated with the latest Salesforce releases, technologies, and best practices to ensure our platform remains cutting-edge. Team Collaboration: Collaborate with Salesforce developers, business analysts, and other stakeholders to ensure project success. Training & Development: Foster a culture of continuous learning within the Salesforce team, sharing knowledge and insights on flows and other declarative tools. Documentation: Ensure the maintenance of comprehensive documentation detailing system configurations, flow designs, and best practice guidelines. Skills : Self-motivated and able to work both with the team and independently while remote Deep understanding of general CRM architecture as well as Salesforce process defaults and data structures Excellent written and verbal communication skills Excellent project management skills and a positive attitude Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Creative and analytical thinker with strong problem-solving skills Must demonstrate exceptional verbal and written communication skills Must demonstrate ability to communicate effectively at all levels of the organization Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, translate high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes Solid understanding of and detailed experience with the Salesforce.com architecture Knowledge of Software Development Life Cycle (SDLC) methodologies. Knowledge of JIRA, Azure DevOps or similar project management tool Knowledge of Agile methodology, working in 2-week sprints, daily scrums, etc. Areas of focus; Service Cloud, Omni-Channel, Communities, Case Management, Knowledge, CTI, SMS, Chat integration. Added plus: Education Cloud, Marketing Cloud, Einstein Analytics Education & Experience Requirements : Experience: Minimum 7 years of experience as a Salesforce.com administrator Salesforce.com Admin (ADM-201) certified, Advanced a plus Able to demonstrate proven core Salesforce System Admin skills and knowledge, including user management, workflows/rules, page and custom object configuration, Site and Community administration. Experience working with other Salesforce Administrators, Salesforce Developers and Salesforce Partners Experienced with Service Cloud and Omni Channel Experienced in implementing and running installed packages and/or connected apps Experience with Salesforce Lightning and migrating from Classic Experienced working in an Agile environment and with Agile tooling like Jira / Azure DevOps Proven ability to design and implement new processes and facilitate user adoption. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Strong understanding of Salesforce.com best practices and functionality Strong data management abilities A documented history of successfully driving projects to completion A demonstrated ability to understand and articulate complex requirements Previous experience working in a SCRUM or agile environment preferred Preferred Experience Requirements : Education: Bachelor’s Degree All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD. Flexible Spending Accounts: Available for medical and dependent care expenses. Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds. Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated. Hiring Range: $122,000.00 - $132,000.00

Posted 1 week ago

Associate Technical Consultant (Salesforce)-logo
ClarivateTempe, Arizona
We are looking for an Associate Technical Consultant/Service & Support Specialist to join our IPfolio Premium Service team! IPfolio is an industry leading IPMS built on the Salesforce Platform. You will use IPfolio’s standard product functionality and declarative configuration tools to enable the timely fix to system issues encountered by IPfolio’s clients. If you have prior troubleshooting experience in a customer facing environment and experience with Salesforce, then we would love to speak with you! About You – experience, education, skills, and accomplishments Bachelor's degree in a computer science discipline or equivalent, relevant experience 2+ years of technical and troubleshooting experience 1+ year of Salesforce System admin experience Salesforce admin certification It would be great if you also had . . . 1+ year of configuration experience on the Force.com platform using declarative tools Experience with Service Cloud and Experience Cloud Intellectual Property knowledge Knowledge of SQL queries Knowledge of Salesforce Flows and use of formulas Experience working in an Agile environment Additional language proficiency outside of English What will you be doing in this role? Work closely with IPfolio’s clients to review and analyze client issues and requests to understand the client needs and configure appropriate solutions Share knowledge and experience with teams of other Clarivate IP Management Systems and support where appropriate Use IPfolio’s standard product functionality and declarative configuration tools to resolve client issues About the Team The IPfolio Premium Service Team provides support and consulting services after go-live. IPfolio is an industry leading IPMS built on the Salesforce Platform. You will work in a global team environment with members in the US and EMEA regions. Hours of Work Full time permanent position Standard working hours are 9am – 5pm PST time zone This is a hybrid position working 2-3 days a week onsite in our Tempe, AZ or Centennial, CO offices. Candidates located near other U.S. office locations may be considered, but must be available to work standard hours in the Pacific Time Zone. Compensation - US Only The expected base salary for this position is $70,400 - $88,000 USD per year. This role is eligible for incentive/bonus earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive compensation package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Posted 2 weeks ago

Salesforce/SAP Analyst-logo
KIONGrand Rapids, Michigan
The main task of the data analyst is to collect, manipulate and analyze company data. This person will prepare datasets and assist user in outputting in the form of visualizations such as graphs, charts and dashboards, detailing the significant results. This person will help maintain the integrity of Dematic’s data, making sure that the data repositories produce consistent, reusable data. This position will interact with both the technical data development team and the business user community to ensure that the business metrics and information is clear and consistent. This position will execute these tasks in a technical and systematic way, using the standard formulas and methods as are common in the industry and relevant to the current data. We offer: What We Offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here : https://www.dematic.com/en-us/about/careers/what-we-offer/ Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The base pay range for this role is estimated to be $65,000 - $95,000 per year at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Tasks and Qualifications: This role is located in Milwaukee, Grand Rapids MI, or Henrietta NY. What You Will Do In This Role: Works with area managers to understand data sets in use. Interacts with the Data Governance team to ensure data standards are established. Takes part in the development process for new data warehouse facts and dimensions. Defines data quality metrics and measures for the business. Creates ETL processes and business rules for integrating application level data. Ensures the data catalog and dictionary is maintained during the development process. Assist in internal software solutions that require the sharing or centralization of data. Supports and helps define data quality reports for data stewardship Assist in training internal data stewards on how to report and analyze data quality. What We Offer: Strong analytical skills Passion for enabling business processes through collaboration. Excellent written and verbal communication skills. Demonstrated experience in successfully gathering and executing report requirements. Understanding of reconciling and validating outputs to sources of truth. Understanding of advanced analytic software such as Excel, Power BI, Power Query, and SQL. Experience in data warehouses like Snowflake. Experience with SAP BW/4HANA reporting preferred. Working knowledge of Salesforce. 2-5 years of experience in analytics or quality control. #LI-DH1

Posted 2 days ago

Salesforce CPQ Manager-logo
PricewaterhouseCoopersChicago, Illinois
Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor's Degree Minimum Year(s) of Experience: 5 year(s) Preferred Qualifications: Degree Preferred: Master's Degree Preferred Fields of Study: Computer and Information Science, Management Information Systems Certification(s) Preferred: One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant Preferred Knowledge/Skills: Demonstrates proven success and extensive abilities to learn and perform in functional and technical capacities, which includes the following areas: - Demonstrating an ability to work with business stakeholders in understanding their business needs, conduct product demos and incorporate business feedback to meet customer’s service business objectives; - Managing and having hands on experience working with salesforce platform on configuration, customization (Lightning Components, Apex, Visualforce, SOQL, etc), integration, security, administration and other core features; - Producing and delivering technical solution architecture work and integrated solution involving different Salesforce clouds (including built not limited to Sales, Service, Revenue, Platform) and a variety of middleware products (Mulesoft, Informatica, etc) establishing quality and schedule; - Demonstrating an ability to work with the Business Architect and/or Business; Analyst to translate the customer requirements into a working solution; - Working knowledge and ability to configure packaged solutions (including but not limited to CPQ, CLM) on Salesforce platform; - Demonstrating hands on experience in building integrations with third party systems employing a variety of integration patterns (ESB, Pub/Sub, Point to Point, Batch, Singleton, etc) and Salesforce capabilities (Soap, Rest, Platform Events, Streaming APIs, etc); - Communicating with the development team to design and implement solutions with a focus on adhering to industry leading practices and code quality techniques; - Producing deliverables within a diverse, fast paced environment; - Collaborating effectively across teams and juggle multiple projects and initiatives simultaneously; and, - Working knowledge of enterprise applications to which Salesforce.com is commonly integrated to enable end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Adobe, Marketo and related cloud and/or on premise ERP business applications). Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Senior Salesforce Developer-logo
Topcon HealthcareOakland, New Jersey
For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life. We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button. By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you. At Topcon Healthcare, we don’t wait for the future. We invent it. Join us. Learn more about working with us at topconcareers.com We are seeking an experienced Sr. Salesforce Developer to join our team in Oakland, NJ. In this role, you will work closely with internal teams, Sales, Operations, Marketing and external Salesforce consultants to develop and customize Salesforce solutions that address day-to-day business needs. This is an on-site position, and the ideal candidate should be a strong collaborator, an excellent communicator, and have a proven track record of delivering Salesforce solutions that optimize business processes. Key Responsibilities: Salesforce Development: Design, develop, and deploy custom solutions within the Salesforce platform, including Apex, Visualforce, Lightning components, and Salesforce integrations. Collaboration with Teams: Work closely with Sales, Operations, and third-party Salesforce consultants to understand business needs and translate them into technical requirements. Troubleshooting & Support: Provide day-to-day support to resolve issues, fix bugs, and implement enhancements to ensure smooth operations across teams. Customization & Configuration: Customize Salesforce configurations to align with business processes, including creating reports, dashboards, workflows, validation rules, and automation. Agentforce Integration & AI Automation: Utilize Salesforce AI tools including Agentforce to automate repetitive tasks, draft communications, generate insights, and streamline business workflows. Work with internal teams to identify high-impact automation opportunities powered by AI. Continuous Improvement: Stay up to date with the latest Salesforce releases, features, and best practices to ensure that the company is utilizing the platform to its fullest potential. Documentation & Training: Create and maintain clear documentation for custom solutions, integrations, and system configurations. Provide training to internal teams on Salesforce processes and features. Key Skills & Qualifications: 3+ years of experience as a Salesforce Developer with a strong focus on both declarative and programmatic solutions (Apex, Visualforce, Lightning Web Components, etc.). Hands-on experience with Salesforce tools and features such as Flow Builder, Reports & Dashboards, and AppExchange integrations. Strong understanding of Salesforce architecture, APIs, and integration patterns. Ability to work effectively with non-technical teams (Sales, Operations) to identify requirements and translate them into technical solutions. Proven ability to collaborate with third-party Salesforce consultants to ensure project success. Excellent problem-solving and troubleshooting skills. Strong communication skills and the ability to convey technical concepts to non-technical stakeholders. Salesforce Developer Certification (PD1, PD2) is highly preferred. Base Pay: Expected Base Pay Range: $160,000 to $175,000 Annualized The base pay range included is a projected hiring range for a position, level, and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule. Benefits* : Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements. Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process. *Topcon time off policies can vary between roles which are exempt or non-exempt. For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package. EEO Statement: We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Posted 30+ days ago

Salesforce Administrator-logo
MissionSquare RetirementWashington, District of Columbia
Join a great place to work with MissionSquare, a financial services corporation with approximately $75 billion in assets under management and administration and over 600 employees. Founded in 1972, MissionSquare is dedicated to the retirement needs of public sector employees. We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 1.3 million participant accounts. We strive to make the administration of retirement programs as easy and cost-effective as possible. We have an extraordinary talent base and invite you to consider joining MissionSquare's Technology team. This role will lead the administration of two Salesforce orgs: a mature Sales Cloud org supporting 500+ sales professionals in our Retirement Plan Administration practice; and a newly implemented Financial Services Cloud org supporting both Sales and Service functions for MissionSquare’s Personal Wealth Management team. Essential Functions for this role include: Lead administration of both Sales Cloud and Financial Services Cloud orgs. Manage user provisioning, deprovisioning, and access controls. Maintain and optimize profiles, permission sets, territory and role hierarchies. Configure and manage Single Sign-On (SSO) using Azure Active Directory. Ensure platforms are protected (data at rest and in transit) using Shield platform encryption. Configure audit logging and monitoring to comply with organizational policy. Configure and monitor backups using Own Backup or similar tools. Create and maintain test sandboxes and scratch orgs, ensuring data is seeded and obfuscated in test environments. Partner with Enterprise Security and Infrastructure Engineering to define and enforce Salesforce security configuration baselines. Ensure compliance with SOC1, SOC2, and other regulatory frameworks in collaboration with Internal Audit and Compliance teams. Monitor and apply Salesforce critical updates, perform regression testing, and manage release readiness. Provide day-to-day end-user support and assist users with best practices to improve and increase their knowledge of Salesforce. Serve as Tier 2 support for Salesforce-related issues and coordinate with Salesforce Support for escalations. Maintain documentation and standard operating procedures for platform administration. Act as a key member of the Salesforce Scrum Team, working closely with the Technical Manager, Product Manager, Product Owner, Technical and Solution Architects, Developers, Release Engineer and QA Tester. Participate in sprint planning, backlog refinement, and release cycles. Communicate with team members regarding status, impediments and technical issues. Follow and contribute to technical processes, coding standards, and guidelines. If you have the following skills, we encourage you to apply: Experience as the lead platform administrator of a multi-org environment including Financial Services Cloud and Salesforce Sales and Service Cloud orgs. Strong understanding of multi-org strategy, governor limits, and platform events. Strong understanding of Salesforce security architecture and user access management. Mastery of profiles, permission sets, sharing rules, and field-level security. Familiarity with tools like Jira, Confluence, GitHub, and DevOps pipelines for Salesforce. Bachelor’s degree preferred in Information Systems, Engineering, or other related discipline and 5+ years of relevant experience. Or equivalent combination of education and work experience. Salesforce Administrator and Salesforce Advanced Administrator required. Salesforce Financial Services Cloud Consultant certification preferred. To benefit your career and support your wellbeing, we offer: Competitive Total Rewards (compensation and benefits) package, including 401(k) Plan with matching contributions Varied incentive plans Flexible/Hybrid work schedules Wellness programs Tuition reimbursement Professional and career development courses Mentoring programs Volunteerism program As a company, MissionSquare is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected classifications under any applicable law.

Posted 2 weeks ago

Senior Salesforce Business Analyst-logo
CSL BehringWaltham, Massachusetts
The Opportunity Reporting to the Product Owner – Plasma Donor & Marketing Customer Relationship Platform y ou will work directly with the project team and internal customers gathering requirements to investigate, design and/or implement Salesforce Platform and Mulesoft features for the plasma business. You will analyze and optimize business processes by anticipating requirements, identifying areas for improvement, and delivering effective solutions. This includes active leadership in Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews to ensure continuous alignment with evolving business needs and iterative delivery of value. You will collaborate with project managers to oversee projects, develop project plans, and prioritize the projects based on our needs and requirements. You will lead iterative delivery by leveraging a suite of productivity, communication, and analysis tools—including JIRA, Confluence, Git, Google Analytics, Microsoft Teams, and Microsoft Office (Word, PowerPoint, Excel). This role demands a self-motivated and detail-oriented professional who champions transparency and drives team collaboration. You will be instrumental in fostering open communication and accountability to ensure the consistent and efficient delivery of value through well-orchestrated releases. This is a hybrid role, which offers a combination of an onsite and remote work schedule. #LI-hybrid The Role Develop and Enhance Salesforce and Mulesoft Platform Facilitate Agile ceremonies and manage the development backlog to support iterative delivery. Lead requirements gathering, analysis, and documentation for Salesforce and Mulesoft solutions. Collaborate with cross-functional teams to design, implement, and optimize business processes. Translate functional requirements into user stories and technical specifications. Coordinate release management, including sandbox-to-production deployments. Support testing efforts, including regression and user acceptance testing (UAT). Create dashboards and reports to support data-driven decision-making. Partner with architects, developers, and stakeholders to ensure successful solution delivery. Develop training materials and support end-user enablement. Drive continuous improvement through process redesign and stakeholder engagement. Training & Communication Clearly communicate the outcomes of requirements analysis to stakeholders. Develop and maintain training materials, including decks, for processes and services as needed. Collaborate with team members on Salesforce and Mulesoft release updates, including issue tracking and resolution. Share innovative ideas and contribute to a culture of continuous improvement within the team. Provide timely support for user-submitted tickets and inquiries. Monitor user adoption and implement strategies to drive continuous improvement. Operational Excellence & Leadership Ensure adherence to quality and change control standards through thorough documentation and review. Lead discovery and sprint orchestration, maintaining clear and organized Confluence documentation. Create, prioritize, and manage user stories to align with release planning and business value delivery. Translate complex technical concepts into clear, actionable insights for diverse stakeholders. Evaluate features and enhancements by assessing risks, dependencies, and value impact. Conduct user research and testing to validate assumptions and refine solutions. Continuously assess and recommend improvements to tools, methods, and processes to enhance team efficiency. Champion a culture of transparency and accountability. Your Skills and Experience Required Education and Certifications: Bachelor's degree with a preferred focus in Information Technology, Computer Science, or related field or equivalent combination of education and experience. Salesforce Administrator or Business Analyst certification preferred. Mulesoft Certified Developer a plus. PMI certification a plus. Required Experience: 3–5 years of experience as a Scrum Master in Agile environments, preferably within Salesforce and/or Mulesoft ecosystems. Proven experience facilitating Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog grooming. Strong background in Salesforce (e.g., Health Cloud, Service Cloud, Marketing Cloud, Data Cloud) and Mulesoft integration projects. Experience working as a Business Analyst, including: Requirements elicitation and documentation User story creation and backlog management Stakeholder communication and alignment Proficiency with Agile and DevOps tools such as JIRA, Confluence, and Git. Familiarity with release management and iterative delivery practices. Strong communication and interpersonal skills to drive collaboration across cross-functional teams. Ability to challenge assumptions, ask the right questions, and push for clarity and alignment. Experience with user acceptance testing (UAT) and supporting deployment cycles. Experience in life sciences, healthcare, or regulated industries. Preferred Experience Familiarity with DevOps practices and CI/CD pipelines. Background in change management and driving adoption of new tools or processes. Exposure to database design, middleware architecture, and API integrations. Experience managing remote or distributed teams. Project management experience. Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what’s available to you as a CSL employee. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma . Our parent company, CSL , headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL . Do work that matters at CSL Behring!

Posted 1 week ago

A
AEG WorldwideLos Angeles, New York
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Job Summary As a Salesforce Marketing Cloud Engineer, you will support AEG Presents in integrating Salesforce Marketing Cloud into our broader MarTech ecosystem. Partnering closely with the Director of Solutions Architecture, you'll develop scalable and innovative solutions that enhance fan engagement, drive revenue growth, and deliver personalized experiences. You will play a critical role in ensuring the success of business initiatives by designing, testing, deploying, and maintaining enterprise-level marketing solutions. This role requires a strong blend of technical expertise and cross-functional collaboration to deliver impactful results. Essential Functions Understand, develop and enhance out of the box and native Marketing Cloud features to support complex marketing needs and ensure optimal platform usage. Collaborate with business stakeholders to gather and document technical and functional requirements to ensure development aligns with business goals. Work with the Solutions Architect and the Engineering teams to develop a robust SDLC process to ensure that all Marketing Cloud solutions are implemented, tested and iterated as needed to best practice standards. Recommend and implement Marketing Cloud best practices to streamline operations, reduce manual effort for marketers, and increase campaign effectiveness. Design, develop and support custom solutions (e.g., custom activities, Cloud Pages) where native functionality is insufficient, enabling the execution of complex and innovative marketing strategies. Develop and maintain integrations with systems and tools to ensure seamless data flow across the marketing technology stack and ecosystem. Participate in peer code reviews and testing activities, including some QA of all code developed and deployed to uphold quality assurance and coding standards across the platform. Align with project managers on cross-team priorities and dependencies to ensure timely and effective delivery of business-critical initiatives. Required Qualifications BA/BS Degree (4-year) Computer Science or equivalent 4-6 years experience implementing solutions within the Marketing Cloud environment Strong hands-on experience with Salesforce Marketing Cloud components: Content Builder, Contact Builder, Email Studio, Automation Studio, Mobile Studio, and Journey Builder (Interaction Studio/Customer 360 Audiences is a plus) Experience working with CRM systems and relational databases in a B2C marketing context Understanding of Heroku and other Salesforce solutions, such as Mulesoft Experience in a technical leadership or product-focused role Expert-level proficiency in HTML, AmpScript, CSS, JavaScript/SSJS, and SQL Experience with APIs (SOAP, REST) and Salesforce Marketing Cloud SDKs Excellent communication and documentation skills, including the ability to convey technical concepts to non-technical stakeholders Payscale: $118,657 - $124,800 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

Posted 30+ days ago

Salesforce System Analyst-logo
Pacific Life Insurance CompanyNewport Beach, California
Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Salesforce Systems Analyst to join our Salesforce Center of Excellence (CoE) team in Newport Beach, CA. As a Salesforce Systems Analyst, you’ll play a key role in Pacific Life’s growth and long-term success by working closely with our Consumer Markets Division stakeholders to enable and optimize the CRM to align with business processes . You will fill a role that sits on a team of ~25 people in the Salesforce CoE. Your colleagues will include analysts, developers, and fellow Salesforce professionals who support sales, service, and marketing teams across Pacific Life. How you will make an impact: Gather and understand stakeholder business needs. Clearly define current and to-be business processes and document business and solution requirements Represent business stakeholders in the planning and analysis of solutions to meet business needs Collaborate with product owners, business stakeholders, and technical team members to solve business problems with Salesforce integration solutions Assist in defining required features and mapping Salesforce features to client business processes Show your proficiency with the Salesforce platform, including ability to perform basic Salesforce configuration, lead development of Proof of Concept (POC) solutions, and demo software features and capabilities to business stakeholders Perform QA testing for iterative development cycles across various Salesforce projects Provide excellent customer support to internal application users, including managing and supporting production issues and requests, research and troubleshooting data issues, and supporting new user onboarding and training The experience you will bring: 2+ years of experience in translating business needs into effective software solutions, in the role of a Business Analyst or Systems Analyst Ability to understand business concepts and evaluate the impact of business changes on systems Excellent communication, presentation, and documentation skills, working in an Agile software delivery model Strong analytical, organizational and problem-solving skills, and the ability to work independently Experience working with distributed external resources and vendor teams (onshore and offshore) Bachelor’s or Master’s Degree in Business, Engineering, Computer Science, or a related field, or an equivalent combination of education and work experience 2+ years of hands-on experience with Salesforce Sales, Service, Marketing, or Experience Clouds preferred Basic configuration experience in Salesforce, including reports, dashboards, and list views preferred What will make you stand out: Experience in the Financial Services industry Achieved or in the process of earning Salesforce certifications Be highly driven and able to self-manage in a fast-paced environment You belong at Pacific Life At Pacific Life we are committed to a culture of belonging, a space where all employees are empowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging. Each group can be active in education, advocacy, recruitment, and community building throughout our organization. Learn more about our employee connection groups at https://www.pacificlife.com/home/corporate-responsibility/diversity-equity-inclusion.html. Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife. Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $43.92 - $53.68 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Posted 1 week ago

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TSG ResourcesAtlanta, Georgia
At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care. Why you will love working here: - Strong track record of providing excellent work/life balance. - Comprehensive benefits package and competitive compensation. - Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect. JOB PROFILE SUMMARY: The experienced Salesforce Health Cloud Architect blends strategic architectural thinking with deep, hands-on technical delivery experience. The Architect plays a critical role in leading the design, integration, and implementation of scalable, secure, and innovative Salesforce Health Cloud solutions for enterprise healthcare clients. This role requires proficiency across Salesforce clouds, enterprise architecture best practices, data migration, and interoperability using platforms such as MuleSoft and Salesforce OmniStudio. If you're a certified Salesforce expert with a knack for complex system design, have led cross-functional teams, and delivered impactful solutions in healthcare, this is your chance to lead transformation at scale. CORE VALUES Agility: Capability to quickly adapt or evolve in response to changing circumstances. Demonstrate capabilities to be a continuous learner, decisive leader, and strategic thinker Respect: Ability to show deep admiration for employees, colleagues and customers. Demonstrate thoughtfulness, responsiveness, presence, and civility within interactions. Lead by example Courage: Addresses challenges when dealing with issues and resolves problems involving processes. Demonstrate the tenacity and drive to succeed Collaboration: Capacity to partner with and engage people or groups within and outside one’s formal area of influence. Demonstrate the ability to inspire a team to achieve common goals and results JOB DESCRIPTION: Key Responsibilities: Solution Architecture & Design Architect and design scalable Salesforce Health Cloud solutions aligned with client goals, compliance requirements, and interoperability standards (HL7, FHIR). Leverage Salesforce Industry Clouds (Health Cloud, Financial Services Cloud, Field Service Lightning, Experience Cloud, Marketing Cloud) to create cohesive cross-cloud solutions. Apply Enterprise Architecture principles (TOGAF, Zachman, etc.) to ensure platform resilience and modernization. Lead Salesforce Omnistudio (Omniscripts, DataRaptors, FlexCards, Integration Procedures) implementations for guided flows and data handling. Hands-On Development & Implementation Configure and develop custom solutions using Apex, Lightning Components (LWC), Visualforce, and Salesforce Flows. Design and implement robust MuleSoft Anypoint integrations between Salesforce and external systems (EHRs, legacy .NET apps, Genesys CTI, Adobe Sign, Brainshark, etc.). Lead data migration efforts for structured/unstructured data using Apex Data Loader, ETL tools, and advanced transformation logic. Actively participate in solutioning, code reviews, unit testing, and CI/CD processes using DevOps tools (Copado, AutoRABIT, Flosum). Integration & Data Strategy Build secure, scalable integration architectures using MuleSoft , Salesforce Connect, APIs, middleware, and legacy system bridges (.NET, SharePoint, etc.). Ensure data governance, lineage, and compliance for migrations from legacy CRMs and clinical platforms to Salesforce. Knowledge of Salesforce Data Cloud (CDP) for unified patient profiles, audience segmentation, and personalization is a strong plus. Client Engagement & Stakeholder Management Serve as a trusted advisor to clients by translating business needs into high-performing Salesforce solutions. Conduct architectural governance, lead technical design workshops, and contribute to agile ceremonies. Support pre-sales efforts, estimating, and SOW definition. Platform Governance & Best Practices Champion Salesforce security (Shield Encryption, FLS, CRUD), compliance (HIPAA, SOX), and best practices. Conduct performance tuning and platform health assessments. Stay current on Salesforce releases, health tech trends, and maintain a roadmap for platform optimization Knowledge, Skills, and Abilities: Active, extensive knowledge of Salesforce, required Data Migration knowledge with proven success Strong hands-on experience in: Apex, SOQL/SOSL, LWC, Visualforce, Flows Salesforce DevOps (Copado, AutoRABIT, Git) Salesforce Shield, Security & Access Control Proven experience with data migration tools and strategies including Apex Data Loader, ETL tools, and large-scale transformation logic. Familiarity with Salesforce Data Cloud (CDP) is preferred Strategic Thinking : Ability to align initiatives with business goals. Communication : Strong verbal and written skills for technical and non-technical audiences. Collaboration : Experience working in cross-functional teams and with executive leadership. Problem-Solving : Analytical mindset to diagnose and resolve security challenges. Leadership : Ability to mentor and coach teams while driving a security-first culture. EDUCATION (Required and/or Preferred): Bachelor’s degree, required Master’s degree, preferred FIELD OF STUDY: Information Technology Computer Science (CS) Management Information Systems (MIS) Software Engineering IT similar degree WORK EXPERIENCE/QUALIFICATIONS: 10+ years of enterprise software development, including 5-7 years in Salesforce ecosystem with multiple cloud expertise. Extensive experience in Salesforce Health Cloud , OmniStudio , Field Service Lightning , and Experience Cloud . Strong hands-on experience in: Apex, SOQL/SOSL, LWC, Visualforce, Flows Salesforce DevOps (Copado, AutoRABIT, Git) Salesforce Shield, Security & Access Control Proven experience with data migration tools and strategies including Apex Data Loader, ETL tools, and large-scale transformation logic. Familiarity with Salesforce Data Cloud (CDP) is preferred Strong technical leadership and team mentoring skills. CERTIFICATES AND LICENSES: All Salesforce Architect certifications, required Additional Certifications, preferred Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Health Cloud Consultant Salesforce Certified OmniStudio Developer/Consultant Salesforce Certified Integration Architect MuleSoft Certified Developer Salesforce Certified Data Architect Salesforce Certified Sharing & Visibility Architect Salesforce Certified Platform Developer I & II PRIMARY LOCATION: Atlanta, GA SECONDARY LOCATION(S): Lafayette, LA Traverse City, MI CONFIDENTIALITY: The daily activities of this position will be held in the strictest confidence whether it is in regard to a person, individual and/or a strategic initiative. Confidentiality must be maintained on any and all documents and/or information processed. COMPLIANCE: All SCP Health employees will abide by all policies and procedures including the SCP Health Corporate Compliance Program and will adhere to all applicable local, state, and federal laws. DISCLAIMER: The above statements reflect the general duties considered necessary to describe the essential functions of the job as identified and shall not be considered as a detailed description of all work requirements which may be inherent in the position. They may be subject to change at any time due to reasonable accommodations or other reasons.

Posted 30+ days ago

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Baldwin Group ColleagueTampa, Florida
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. We are unable to sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). The primary responsibility of this role is to function as a subject matter expert in the business process and translate that into requirements for the engineering team. A candidate who has the curiosity to understand the end-to-end business process, the various systems and processes that connect with each other to support the day in the life of a user and translate that into various types of requirements, will be successful in this role. Insurance business knowledge is critical for the success of this role. Experience in UX tools, journey mapping and creating prototypes using tools like Figma or other will make you a preferred candidate. Your acumen in the Salesforce technologies, certifications in both Salesforce and Agile/Scrum will differentiate you as a candidate of choice for us. These credentials are strongly preferred Position Responsibilities Product definition and UX design Learn and demonstrate robust understanding of business process and the day in the life of a user. Our users are in Sales, marketing, and service groups. Lead the product increment planning sessions and document user stories in collaboration with the business product owner. Write functional, non-functional, and technical requirements from a business requirement. Clearly document the acceptance criteria for all user stories. Create detailed visual process flows to demonstrate the end-to-end business process and how it relates to the various platforms and tools in the integrated architecture. Create mockups or prototypes to demonstrate the user experience Product validation Perform product validation through the sprints and during the deployment windows. Assist the quality assurance engineers on the team to validate the user stories in the lower environments. Assist in ensuring business validations are complete in the User acceptance testing environment. Assist in certifying production releases in collaboration with the QA team to ensure the release met the intended requirements. Agile maturity Ensure that the team has steady flow of work by creating a rich backlog. Deliver consistent sprint velocity by having detailed JIRA cards, fully refined and sized with the team. Track all dependent team’s requirements and ensure smooth sprints execution. Assist in co-ordinating the go-live activities including the execution of the deployment plans and checklists. Assist in creating the pre-planned communications about the product to all stakeholders. Assist in ensuring that the sprint goals are met each sprint. Assist in the scrum ceremonies and serve the team’s success. Assist in creating estimates for the user stories. Assist in creating test driven development information. Assist in building detailed project plans for the work that the agile teams will be performing. Position Requirements Formal Education & Certification College diploma or university degree. Certifications in Salesforce technologies are strongly preferred Certifications in Agile project management practices and/or product management Knowledge & Experience 5+ years of experience in product analysis, writing requirements, conducting business interviews 3-5 years of Insurance industry experience 3-5 years of experience in the Salesforce platform and its complimenting ecosystem. Experience in JIRA, Confluence and product discovery tools is required Experience in Figma or any other UI/UX tools is strongly preferred. Strong working knowledge of Salesforce technologies. Excellent software troubleshooting experience. Excellent understanding of the organization’s goals and objectives. Personal Attributes Ability to narrate the full end to end business process Ability to conduct user research and understand current state and define future state. Ability to communicate ideas in both technical and business languages. Hungry to learn, demonstrated continuous learning of relevant skills. Excellent written, oral, and interpersonal communication skills. Highly organized and meticulous in details. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Ability to work in a team-oriented, collaborative environment. Work Conditions This role will need to be in the office 3 days a week. Travel required for product planning workshops IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons. Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Posted 2 weeks ago

Strategic Alliance Sales Senior Director (Lead ACRE): Salesforce-logo
PricewaterhouseCoopersSan Francisco, California
Industry/Sector Not Applicable Specialism IFS - Clients & Markets Management Level Director Job Description & Summary At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. Those in business development at PwC will focus on identifying and pursuing new opportunities to drive growth and expand the Firm's client base. Your work will involve building relationships, conducting market research, and developing strategic plans to drive revenue and achieve business objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Brand Management, Marketing and Sales team you will drive business development efforts and cultivate long-term relationships with Technology Alliances and clients. As a Director you will set the strategic direction, oversee multiple projects, and maintain impactful executive-level client relations while fostering an environment of integrity and collaboration. Responsibilities - Oversee multiple projects to confirm timely and quality delivery - Identify market opportunities and develop strategies to capitalize on them - Mentor team members to enhance their professional growth and capabilities - Promote a culture of excellence and uphold the firm's values What You Must Have - High School Diploma - 8 years of sales, marketing or PwC experience What Sets You Apart - Bachelor's Degree in Business Administration/Management, Marketing, Economics, Computer and Information Science preferred - Demonstrating thought leadership in professional services selling - Building and sustaining long-term relationships with clients - Showcasing success in individual contributor sales roles - Understanding industry structures and emerging issues - Leading and coaching complex sales processes - Overcoming objections to secure business - Thriving in unstructured and evolving environments - Projecting executive presence with C-level executives Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $122,500 - $504,500, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

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Incentive Technology GroupReston, Virginia
ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Our Health Engineering Systems (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Senior Salesforce Developer who will be a key driver to make this happen. Responsibilities: Participating in the full application life cycle: architecture, design, development, testing and deployment Writing, testing, and deploying high-performance, reusable, and reliable Apex code Creating and customizing Lightning Components to enhance the user interface Designing data models and implementing Salesforce objects, including custom objects, fields, and relationships Performance engineering Salesforce applications using code optimization techniques modular development practices, lazy loading, query analysis and optimization, caching solutions, and asynchronous workflows Contributing to options analyses, proof-of-concept implementations, and validations for proposed solutions Identifying risks, manage change, and design cloud solutions that are efficient and scalable Gathering technical requirements and understand user stories to translate dependencies to the technical delivery team Working closely with designers and engineers to gather and implement product, front-end, and back-end requirements Assist users with troubleshooting and resolving problems of the platform Participating in Agile processes including daily standups, demos, retrospectives, and sprint planning Documenting development processes, technical designs, and other relevant information to ensure team coverage and code maintainability Staying up-to-date on Salesforce trends, releases, new features, and product roadmaps, including reviewing and signing off on product compatibility with upcoming releases Setting and enforcing Salesforce best practices and coding standards that promote code reusability, maintainability, and performance Implementing mature unit and integration testing to ensure systems work as intended Leading cross-team collaborations and disseminating information through knowledge sharing sessions, communities of practice, etc. Leading and enforcing an automation-first approach to reduce manual configurations within the Salesforce platform using custom Apex scripts, Robotic Process Automation, etc. Strong proven analytical ability and ability to solve problems independently Stay abreast of new features and updates of technology Other duties as assigned Minimum Qualifications: Bachelor's degree (preferably in Computer Science, Engineering or related field) 8+ years of relative experience in Salesforce Development & Engineering Candidate must be able to obtain and maintain a Public Trust clearance Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US Must have lived in the US 3 full years out of the last 5 years Preferred Qualifications: Experience with web programming including HTML, CSS and JavaScript Experience of custom solutions on Salesforce platform working with Lightning Web Components, Apex Triggers, Apex Classes, Visualforce, SOQL Experience working with Copado CI/CD pipelines and knowledgeable on Copado best practices Experience building REST APIs for external systems integrations Experience with object-oriented programming design patterns and Salesforce data modeling best practices Experience working on/with an Agile and SAFe team Awareness of critical concepts in Security, DevSecOps and Agile principles Experience developing reporting and dashboards in Salesforce Experience on a call center setup within Salesforce Excellent presentation skills with the ability to collaborate with team members and business stakeholders Excellent verbal and written communication skills Experience working in multi-team development environments Experience in multi-cloud architectures and AWS cloud development is a plus Experience in civic technology and with government contracting is a plus Active Trailblazer account required One or more Salesforce developer certifications: Developer I, Developer II, Platform App builder Copado Fundamentals I is a plus Copado Fundamentals II is a plus Experience in health cloud implementation and development is a plus Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist . All information you provide will be kept confidential and will be used only to the extent to provide needed reasonable accommodations. Read more about workplace discrimination righ t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is : $98,124.00 - $166,810.00 Nationwide Remote Office (US99)

Posted 6 days ago

Salesforce Lightning Developer-logo
NateraSan Carlos, CA
POSITION SUMMARY: We are looking for a Salesforce Lightning Developer to join our rapidly growing team. As a Salesforce Developer at Natera you should be well versed in apex and lightning components. We are looking for a Salesforce Developer who can help us maintain and scale our Salesforce Lightning application. PRIMARY RESPONSIBILITIES: Create and Manage Changes to the System without interruption to the end users. Continuously modify the system to increase benefits and usability. Manage new releases and product launches of SFDC and efficiently roll out new features. collaborate with internal business and IT stakeholders to define requirements, deliverables, and set and manage expectations Translate business requirements into well architected solutions that best leverage the SFDC platform Follow defined coding standards and participate in code reviews during projects to ensure quality and appropriate design patterns are followed Lead the technical delivery of custom development, integrations, and data migration elements of Salesforce efforts for an initiative QUALIFICATIONS: Bachelor’s Degree in Computer Science, Software Engineering, or equivalent 4 to 5 years of development experience with Salesforce including APEX, Visual Force, Integration, Lightning Extensive experience with Salesforce communities, Lightning, building Lightning components, Sales and Service Console and customization Strong experience with all aspects of Salesforce including Apex and Visualforce development, design, configuration of Salesforce.com. Experience with Salesforce Custom Objects, Salesforce data models, and development using Apex, Visualforce, Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL) queries, data integrations, API development, reports, dashboards, formulas, validation rules and workflows. KNOWLEDGE, SKILLS, AND ABILITIES: Manage the process of implementing improvements and new functionality in SFDC application Experience with Salesforce Lightning, developing lightning components. Responsible for activities such as program design, coding, testing, debugging or documentation. Experience managing change control across multiple sandbox and production environments. Cloud integration skill/knowledge is a plus Technical experience with systems implementation, databases, development, and user support Disciplined self-starter, able to be highly productive both working alone and in close collaboration with a team Understanding of project management fundamentals, preference on Agile approach Experience with Agile development methods and practices Proven ability to be flexible and work hard, both independently and in a team environment, in a high-pressure on-call environment with changing priorities Excellent English oral and written communication skills The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $80,700 — $100,900 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents.  Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @ natera.com  email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams   - FBI Cyber Crime resource page  

Posted 5 days ago

Solution Architect / Sr. Developer, Salesforce Service Cloud-logo
NateraSan Carlos, CA
JOB TITLE: Solution Architect / Sr. Developer, Salesforce Service Cloud JOB LOCATION: Remote, USA (with occasional travel on-site to San Carlos, CA or Austin, TX) POSITION SUMMARY: Salesforce Service Cloud Solution Architect collaborates with business stakeholders to develop a scalable Salesforce architecture, vision, and strategy that enables best-in-class business outcomes. This role also collaborates with the Product team to prioritize the backlog and ensures the solution design and system deliverables meet the defined acceptance criteria. Reporting into the Director, CRM systems, our Solution Architect would be translating client requirements into the architecture for key client needs.  Solution architect would understand the scope of the project and validates the correct resources for the project, maps business functional requirements to system/technical requirements, and ensures alignment of planning and solutions with Stakeholders goals. Someone who can roll up the sleeves and act as an individual contributor/ Sr. Developer. Required Qualifications and Must Have Skills   Salesforce Service Cloud architecture Omni Channel implementation (End to end) Open CTI methods At least 6 years’ experience in a leading role in delivering Salesforce service cloud projects Excellent communication skills, written, verbal, and interactive when online Salesforce certifications      Sales Cloud Consultant (Nice to have)     Service Cloud Consultant (Must have)     Platform App Builder (Must have) Knowledge, Skills, and Abilities A proactive personality, with a can-do attitude Excellent relationship-building skills Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results, Available and responsive to question, clarifications and instructions Ability to tailor communication to multiple audiences at all levels A self-starter, experienced in leading projects or delivery work streams Outstanding written communication skills Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy Responsibilities Design and deliver solutions in Sales, Service, Marketing and Community Cloud domains of Salesforce. Identify relevant capabilities and features on the Salesforce platform and the best practices for implementing them. Strong understanding of Salesforce.com best-practices and functionality. Has a deep understanding of native Salesforce features and functionality, as well as the ability to model a role hierarchy, data model, and appropriate sharing mechanisms. Focus on off-platform systems, integration, securing access between systems as well as managing governance and testing capabilities for deployment and ongoing Salesforce modification requirements. Experience with Salesforce.com Administration, configuration, automating business processes, and code review. Identify adjacent solutions including App Exchange products that would meet the business needs. Recommend the best solution for a given set of requirements, and articulate the trade-offs in choosing one solution over the other. Create and deliver Sales, Service and Community Cloud solutions using Salesforce/Apex, Force, Visualforce and J2EE technologies Design, implement and manage the data architecture for Salesforce. Collaborate closely with stakeholders to comprehend business requirements and transform them into efficient data models. Integrate Salesforce with other applications in the enterprise, ensure smooth and scalable data exchanges with an underlying data model that supports current immediate needs and future growth of the platform. Collaborate with other technical teams within the organization in driving point and end-to-end architecture for Salesforce. Ability to be proactive with regard to problem-solving and strong analytical skills Ability to manage multiple projects and priorities with deadlines Must be comfortable working in a fast-paced environment and handling multiple tasks/priorities     The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $122,800 — $153,450 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents.  Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @ natera.com  email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams   - FBI Cyber Crime resource page  

Posted 5 days ago

Salesforce Developer-logo
LightedgeChaska, MN
LightEdge is seeking a highly motivated and skilled Salesforce Developer to join our team and help us enhance and customize our Salesforce environment. This role is ideal for someone who enjoys building scalable Salesforce solutions while also supporting day-to-day platform operations. You will focus on development (custom code, automation, integrations), as well as administrative and platform support tasks. If you’re passionate about optimizing sales processes and delivering impactful Salesforce solutions, we want to hear from you. Responsibilities: Work with our business and IT teams to identify and understand business requirements and translate them into technical designs and solutions within Salesforce. Develop and maintain custom Lightning components, Apex code, and integrations with other systems. Willingness to take on Salesforce Admin tasks including but not limited to Flow, custom objects, validation rules, other declarative tools and provide support for installed managed packages. Assist our software development and business teams with integrations between external systems and Salesforce. Collaborate with key business teams to manage and maintain the Salesforce environment, including user management, data management, and system configurations. Participate in code reviews and ensure that code is developed according to best practices and standards, as well as testing new functionality in staging environments. Implement DevOps workflows using Gearset, including version control, continuous integration, deployment automation, and rollback planning. Provide support to end-users, resolve complex Salesforce related issues and ensure positive user experience. This includes troubleshooting reported defects, identifying root causes, and implementing effective solutions. A willingness to learn and adapt to new Salesforce tooling and technologies, including potential reskilling in areas such as CPQ (Configure, Price, Quote) or RCA (Revenue Cloud Advanced). Research and evaluate new Salesforce features and proactively identify opportunities to improve Salesforce processes and efficiency. Experience: 3+ years of experience as a Salesforce Developer. Strong proficiency in Apex, Lightning Web Components (LWC), SOQL and integration technologies (e.g., REST, SOAP, APIs). Solid understanding of Salesforce data model, security model, and development best practices. Working knowledge of Gearset or similar DevOps tools for Salesforce. Experience with CPQ a plus Ability to work both independently and collaboratively in a fast-paced environment. Excellent problem-solving and analytical skills. Demonstrated ability to learn quickly and adapt to changing priorities. Certifications (e.g., Salesforce Platform Developer I/II, Administrator, or CPQ Specialist) are a plus but not required. Bachelor's degree in computer science, information systems, or related field preferred.

Posted 30+ days ago

Salesforce Technical Architect-logo
OdasevaSan Francisco, CA
About Odaseva: Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data. With the Odaseva Enterprise Data Security Platform, data-driven enterprises can secure critical Salesforce data against evolving threats, maintain operational integrity, and comply with data regulations. Global Fortune 500 companies like LVMH, Michelin, Schneider Electric, Toyota, Capgemini and non-profits trust Odaseva with their most complex data security challenges. More than 120 million Salesforce users rely on Odaseva, and we’re backed by Salesforce Ventures. Odaseva’s integrated suite of security products features Zero Trust architecture and real-time processing that not only meets but anticipates the stringent demands of global compliance. We provide businesses with the tools to prove recovery readiness, streamline precise data restoration, and leverage tools that protect the integrity and availability of critical data. It's a great time to join us! When you join Odaseva, you’ll work alongside some of the most accomplished people in the Salesforce ecosystem. Are you a highly skilled and customer-centric Technical Architect with deep Salesforce expertise and a passion for large-scale data management? Do you thrive in an environment where you can autonomously design, deliver, and implement robust solutions while mentoring others? Odaseva is seeking a visionary technologist to join our dynamic team in San Francisco. Reporting into our VP of Expert Services, you will play a pivotal role in supporting our sales team with solutioning and fulfilling delivery obligations by advising or implementing Odaseva products tailored to customer environments. Your work will directly impact a significant portion of the company's revenue by configuring technology and services to meet complex customer needs. What You'll Do: Architect and Deliver Solutions: Advise, design, and deliver robust data management and security solutions to enterprise Salesforce customers , focusing on large-scale data management, migration, backup recovery, and archival strategies within the Salesforce ecosystem. Support Sales & Pre-Sales: Act as a solution architect during the sales process , configuring technology and services to meet customer needs , contributing to deals through SOWs, accelerators, and success plans. Technical Leadership & Advisory: Serve as a trusted technical advisor to our customers and internal teams, influencing architecture decisions and long-term strategy. Provide advisory services as a "coach" or hands-on implementation as a "doer". Customer Engagement & Communication: Engage with customers to understand their problems and articulate solutions effectively, building rapport and acting as a trusted advisor. Problem Solving & Innovation: Translate complex requirements into actionable, best-practice configurations and proactively solve challenges independently. Address product limitations and bugs, acting as a liaison between customers and internal teams. Mentorship & Collaboration: Lead and mentor team members across regions, and contribute to our collaborative team environment through strong communication. Mentor the product team to better understand customer needs. Strategic Growth: Continuously learn and grow technically, adapting to a fluid environment where you'll contribute to "writing the playbook". Stakeholder Management: Manage relationships with key stakeholders in pre-sales and post-sales, including CSMs, sales, and solution engineering. Skills You Bring: Experience: 8+ years of progressive experience in software development, with a strong background in a dedicated Technical Architect or Lead Architect role. Salesforce Technical Architect Expertise: Must be a Salesforce Technical Architect with relevant certifications, demonstrating an understanding of APIs, data models, metadata architecture, and Salesforce security. Data Management Experience: Proven experience in the niche space of large-scale data management, data migration, backup recovery, and archival strategies within the Salesforce ecosystem. Prior experience in this niche significantly reduces ramp-up time. Communication & Client-Facing Skills: Excellent communication and "bedside manners", with the ability to understand customer problems and articulate solutions in partnership with customers and Odaseva. Ability to influence both technical and executive stakeholders. Autonomy & Ownership: A self-starter with a strong sense of ownership and accountability, capable of operating independently and proactively solving challenges. Problem-Solving & Solutioning: Strong problem-solving and solutioning capabilities across diverse enterprise use cases. Leadership & Mentorship: Demonstrated ability to lead and mentor teammembers, and a desire to help others improve their understanding of customer needs. Regulated Environment Experience (Desirable): Experience with Salesforce solutions in regulated environments (e.g., PII, GDPR, HIPAA, DORA). Adaptability: Ability to operate effectively in a fast-paced, fluid environment where "we're sort of writing the playbook". Compensation: The compensation range will be determined as reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. Who We Are At Odaseva , we believe in fostering an inclusive, supportive work environment where talented people can innovate and grow. Our culture is built on being smart, humble, hardworking, and above all—collaborative . Our core values define who we are: Trust, Customer Centricity, Engagement, Excellence, Continuous Innovation, and Teamwork . Inclusive & Diverse – We champion equality and embrace diversity. Supportive & Collaborative – A team of smart, kind professionals who uplift each other through teamwork, not competition. Excellence with a Casual Touch – High professional standards in a relaxed, approachable work culture. Impact-Driven – A place where you can truly make a difference and advance your career. Innovators in Data & Cloud – Leading the way in cutting-edge technology and solutions. Competitive & Rewarding – Offering industry-leading compensation and benefits. Truly Global – With offices in Paris, San Francisco, Sydney, and London , and a worldwide presence. Flexible Work Environment – We support a hybrid, flexible office culture. At Odaseva, we are an Equal Employment Opportunity (EEO) employer . We consider all applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status . If this sounds like the right place for you, we encourage you to apply!

Posted 30+ days ago

Sales & Marketing Technology Leader-Salesforce-logo
Ameriprise FinancialBoston, Massachusetts
At Columbia Threadneedle Investments, we’re redefining asset management with innovative technology that drives smarter, more agile solutions. By leveraging cutting-edge CRM technologies and SaaS platforms, we’re transforming our Sales, Marketing and Client Management capabilities. If you’re a visionary leader ready to shape the future of technology in asset management, this is your opportunity to make a real impact. We’re seeking a dynamic Sales & Marketing Technology Leader to shape our global CRM strategy and technology excellence. This role will focus on enhancing core capabilities across our global teams. The Sales & Marketing Technology Leader will provide Salesforce CRM ecosystem expertise and leadership that supports and drives both strategic solutions and enhancements. They will have the ability to partner and influence business partners, internal teams, and/or vendors to deliver high quality products within the expected timeframes and planned roadmaps. This is a hands-on role that will include day-to-day collaboration with key business stakeholders, product development, technology leads and offshore engineering teams. This is your chance to influence the future of how we serve clients, drive business growth, and empower our teams with the best-in-class sales and marketing solutions. Key Responsibilities How you'll spend your time... Lead Global Tech Strategy: Own the global technology strategy for Sales and Marketing products across EMEA, North America, and India ; specifically, the Salesforce CRM & Marketing ecosystem . Cross-Regional Leadership: Manage and align technology teams across EMEA, North America, and India, ensuring a consistent technology strategy and approach that supports business objectives globally. Strategic Influence: Use technology to drive strategic decisions with business partners around sales enablement, distribution optimization, and client service innovation. Mentor & Develop Teams: Lead and develop a high-performance team of technology professionals, fostering innovation, collaboration, and excellence across all regions. Provide T hought L eadership : I nfluence the refinement of features, processes, and best practices to ensure the optimal performance and availability of technologies. Ensure improvements align with existing engineering principles and align with the r oadmap. Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business. Effectively present the value proposition of business-appropriate emerging technologies to technology leadership. Required Qualifications Bachelors degree or equivalent in Engineering or other related degree focus. 7-10+ years of experience in engineering and integration technology and/or software development, progressing in complexity and responsibility. Proven success working with other design engineers and architects teams. Salesforce CRM & SaaS Knowledge: Hands-on experience (5-10 years) with the Salesforce CRM ecosystem and SaaS technologies, with a deep understanding of how they can be leveraged to create high-performance business solutions and outcomes . Asset Management: Proven experience in asset management, especially in distribution, sales, marketing, and client servicing. Leadership & Collaboration: Ability to lead and inspire global teams, driving alignment and collaboration across regions while ensuring business goals are met . Strategic Vision: Experience with setting technology strategy in alignment with business priorities . A forward-thinking leader with the ability to adopt emerging technologies and drive innovation in sales enablement, distribution optimization, and client service innovation. Strategic Influence: Use advanced Salesforce CRM capabilities , AI, and ML to drive strategic decisions, from sales and marketing enablement including operational efficiency. Agile Acumen: Knowledge of Agile practices, quarterly PI planning and backlog management. Validated maturity and efficiency in leadership of technical projects and teams via incremental product planning. Communication Skills: Exceptional communication and influencing skills, capable of explaining complex technical concepts to senior stakeholders and cross-functional teams. About Our Company We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Technology Line of Business TECH Technology

Posted 3 weeks ago

Salesforce Solution Architect-logo
ClinDCastDownton, Alabama
Job Title: Salesforce Solution Architect (Sales Cloud) Location : Chicago, IL (3 Days onsite) Ø We are seeking a skilled Salesforce Solution Architect with expertise in Sales Cloud to design and implement scalable Salesforce solutions. Ø You will collaborate with business stakeholders to define architecture, optimize processes, and ensure seamless integrations. Ø Responsibilities include translating business needs into technical solutions, configuring Sales Cloud, managing data models, and driving best practices. Ø The ideal candidate has Salesforce certifications, strong Apex, Visualforce, and Lightning experience, and a deep understanding of CRM strategies. Ø Strong problem-solving, communication, and leadership skills are essential. Experience with third-party integrations and API development is a plus. Flexible work from home options available. Compensation: $65.00 - $70.00 per hour Empowering the Future of Healthcare The healthcare Industry is on the brink of a paradigm shift where patients are increasingly being viewed as empowered consumers, utilizing digital technologies to better understand and manage their own health. As a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience. ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.

Posted 30+ days ago

Salesforce Technical Architect – Financial Services Cloud-logo
ClinDCastRichmond, Virginia
Job Title: Salesforce Technical Architect – Financial Services Cloud Location: Onsite – Virginia Type: Contract (C2C) Must Have: Financial Services Cloud Job Description: We are seeking a Salesforce Technical Architect with deep expertise in Financial Services Cloud (FSC) and strong hands-on development experience. The ideal candidate will drive architecture and design in a digital banking environment, ensuring scalable and secure Salesforce implementations. Key Requirements: 20+ years of IT experience, 15+ years in Salesforce architecture Proficiency in Apex, LWC, LWR, OmniStudio Mandatory Digital Banking experience (Retail, Corporate, Wealth, or Payments) Deep knowledge of FSC, Experience Cloud, and Data Cloud Familiarity with Salesforce AI, AgentForce, and Einstein AI Active Salesforce certifications, including FSC Nice to Have: Experience with AutoRABIT and Salesforce Data Cloud for release automation Exposure to enterprise delivery models in the banking domain Compensation: $75.00 - $80.00 per hour Empowering the Future of Healthcare The healthcare Industry is on the brink of a paradigm shift where patients are increasingly being viewed as empowered consumers, utilizing digital technologies to better understand and manage their own health. As a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience. ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.

Posted 30+ days ago

Stateside logo

Senior Salesforce Administrator

StatesideAdelphi, Maryland

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Job Description

Senior Salesforce Administrator

CRM - Salesforce Solutions

US Exempt Regular

Full time

Stateside Exempt 3.4

Location: Adelphi, MD (Hybrid)

Summary: 

The Senior Salesforce Administrator is a technical maestro, specializing in crafting advanced Salesforce flows and leveraging all things declarative to streamline our platform's capabilities. With an emphasis on project leadership, this individual will spearhead major initiatives, mentor junior team members, and drive projects to success. The ideal candidate is not only an expert in flows and their best practices but is also adept at all declarative aspects of Salesforce. This role is a blend of hands-on engineering prowess and leadership within our Salesforce team. 

Duties and Responsibilities: 

  • Technical Mastery: Design, develop, and deploy advanced Salesforce flows, ensuring adherence to best practices and optimal performance.  

  • Holistic Business Insight: Demonstrate a keen understanding of business operations, ensuring that Salesforce configurations and changes are always aligned with business goals and sensitivities.  

  • Leadership & Mentorship: Lead major Salesforce initiatives, guiding projects to completion while providing guidance and mentorship to junior team members.  

  • Declarative Expertise: Serve as the go-to expert on all declarative aspects of Salesforce, ensuring that the best solutions are in place for our user base.  

  • Project Management: Oversee multiple projects, ensuring they align with company objectives, timelines, and standards.  

  • Quality & Best Practices: Maintain a strong emphasis on the quality of work, ensuring all Salesforce configurations and customizations adhere to best practices.  

  • Continuous Learning: Stay updated with the latest Salesforce releases, technologies, and best practices to ensure our platform remains cutting-edge.  

  • Team Collaboration: Collaborate with Salesforce developers, business analysts, and other stakeholders to ensure project success.  

  • Training & Development: Foster a culture of continuous learning within the Salesforce team, sharing knowledge and insights on flows and other declarative tools.  

  • Documentation: Ensure the maintenance of comprehensive documentation detailing system configurations, flow designs, and best practice guidelines. 

 

Skills

  • Self-motivated and able to work both with the team and independently while remote   

  • Deep understanding of general CRM architecture as well as Salesforce process defaults and data structures  

  • Excellent written and verbal communication skills  

  • Excellent project management skills and a positive attitude  

  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards  

  • Creative and analytical thinker with strong problem-solving skills  

  • Must demonstrate exceptional verbal and written communication skills  

  • Must demonstrate ability to communicate effectively at all levels of the organization  

  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, translate high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs  

  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes  

  • Solid understanding of and detailed experience with the Salesforce.com architecture  

  • Knowledge of Software Development Life Cycle (SDLC) methodologies.  

  • Knowledge of JIRA, Azure DevOps or similar project management tool  

  • Knowledge of Agile methodology, working in 2-week sprints, daily scrums, etc.  

  • Areas of focus; Service Cloud, Omni-Channel, Communities, Case Management, Knowledge, CTI, SMS, Chat integration.  Added plus: Education Cloud, Marketing Cloud, Einstein Analytics 

Education & Experience Requirements

Experience:  

  • Minimum 7 years of experience as a Salesforce.com administrator  

  • Salesforce.com Admin (ADM-201) certified, Advanced a plus  

  • Able to demonstrate proven core Salesforce System Admin skills and knowledge, including user management, workflows/rules, page and custom object configuration, Site and Community administration.  

  • Experience working with other Salesforce Administrators, Salesforce Developers and Salesforce Partners  

  • Experienced with Service Cloud and Omni Channel  

  • Experienced in implementing and running installed packages and/or connected apps  

  • Experience with Salesforce Lightning and migrating from Classic  

  • Experienced working in an Agile environment and with Agile tooling like Jira / Azure DevOps  

  • Proven ability to design and implement new processes and facilitate user adoption.  

  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity  

  • Strong understanding of Salesforce.com best practices and functionality  

  • Strong data management abilities  

  • A documented history of successfully driving projects to completion  

  • A demonstrated ability to understand and articulate complex requirements  

  • Previous experience working in a SCRUM or agile environment preferred 

 

Preferred Experience Requirements

Education:  

  • Bachelor’s Degree 

 

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. 

Benefits Package Highlights:

  • Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.
  • Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
  • Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
  • Flexible Spending Accounts: Available for medical and dependent care expenses.
  • Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
  • Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
  • Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

Hiring Range:

$122,000.00 - $132,000.00

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Submit 10x as many applications with less effort than one manual application.

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