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AxonSan Francisco, CA
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Join Axon and be a Force for Good At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact We are seeking a Salesforce Revenue Cloud Administrator to join our Commercial Applications team and play a critical role in optimizing our Opportunity-to-Cash (O2C) processes. You will own the configuration, stability, and scalability of Salesforce Sales Cloud and Salesforce Revenue Cloud, ensuring accuracy across account management, opportunity management, quoting, ordering, and contracting. This role requires both technical acumen and strong problem-solving skills-someone who thrives in ambiguity, relentlessly pursues root causes, and delivers scalable, well-documented solutions. Experience supporting multiple Salesforce environments or working in consulting is highly valued. What You'll Do Location: This role is based out of our San Francisco, CA Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: Manager, Salesforce Admin Direct Reports: N/A Business Support & End-User Assistance: Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support, including troubleshooting issues, answering user questions, and resolving support tickets with a focus on root-cause fixes. User Provisioning & Access Management: Manage new user setup, deactivation, and updates to profiles, permission sets, and permission set groups in line with Salesforce best practices. Data Management & Dataloads: Perform data imports, updates, and cleanup activities using tools like Data Loader and Inspector, ensuring accuracy, integrity, and compliance with business rules. Deploy & Maintain: Manage deployments and refreshes between environments using DevOps tools (e.g., Gearset, Copado) with repeatable, high-quality practices. Administer & Troubleshoot Salesforce Revenue Cloud: Configure, maintain, and improve Revenue Cloud functionality, including Bundles, Configuration Attributes, Product & Price Rules, and Advanced Approvals. Sales Cloud & O2C Expertise: Own and optimize end-to-end Opportunity-to-Cash processes across opportunity, quote, order, contract, and billing stages. Troubleshoot & Resolve Technical Issues: Diagnose and resolve quoting, configuration, and QCP (Quote Calculator Plugin) logic issues. Workflow Alignment: Ensure Revenue Cloud configurations align with downstream processes such as order management, subscription lifecycle, amendments, and renewals. Cross-Functional Collaboration: Partner with Sales Ops, Finance, Product, and Engineering teams to gather requirements, develop solutions, and implement improvements. Documentation & Training: Maintain clear system documentation, user guides, and training materials to drive user adoption and knowledge sharing. Continuous Improvement: Proactively identify process bottlenecks and propose enhancements that drive scalability, efficiency, and business value. What You Bring Experience: 4+ years of Salesforce administration experience, including 1+ years hands-on Revenue Cloud administration. Deep understanding of Revenue Cloud architecture (Advanced Approvals, Bundles, Rules, QCP). Familiarity with Salesforce Billing and revenue operations processes (highly desirable). Experience with sandbox management, deployments, and CI/CD tools (Gearset, Copado). Skills & Tools: Strong foundation in Salesforce Sales Cloud (custom objects, flows, validation rules, profiles/permission sets). Proficiency with SOQL, Excel/Google Sheets, and Data Loading tools. Experience with Document Generation (preferably Conga Composer). Comfortable with transactional data between Salesforce and external billing/ERP systems. Certifications (preferred/plus): Salesforce Certified Sales Cloud Consultant (strongly preferred). Salesforce Certified Revenue Cloud Specialist (strongly preferred). Salesforce Administrator and/or Advanced Admin. Salesforce Billing Specialist Superbadges. Conga Composer certification (plus). Mindset & Traits: Collaborative communicator across technical and business teams. Proactive and detail-oriented with a bias toward action. Analytical, curious, and eager to optimize processes. Thrives under pressure and adapts to changing priorities. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work The pay: Axon's hourly pay philosophy is made up of base pay and bonus. The starting hourly pay for this role is USD 33.71 in the lowest geographic market and USD 53.94 in the highest geographic market. The actual hourly pay is dependent upon many factors such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Posted 1 week ago
PwCColumbia, SC
Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Business Application Consulting team you will manage and deliver Salesforce solutions that meet client needs. As a Senior Associate, you will analyze complex problems, mentor junior team members, and uphold exceptional standards to deliver quality outcomes while fostering meaningful client relationships. Responsibilities Build and nurture meaningful relationships with clients Utilize various methodologies to address client challenges Anticipate client needs and proactively offer solutions Foster a collaborative environment that encourages team growth What You Must Have Bachelor's Degree 3 years of experience What Sets You Apart One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant One or more of the following Certinia certifications: PSA Implementation Consultant, PSA System Admin Proven success in functional and technical capacities Demonstrating substantial stakeholder engagement and feedback incorporation Managing Salesforce platform configuration and customization Producing integrated solution architecture with Certinia PSA Working with Business Architect to translate requirements Configuring packaged solutions on Salesforce platform Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
PwCSan Antonio, TX
Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Salesforce marketing and sales at PwC, you will specialise in providing consulting services for Salesforce applications related to marketing and sales. You will analyse client requirements, implement software solutions, and provide training and support for seamless integration and utilisation of Salesforce marketing and sales applications. Working in this area, you will enable clients to optimise their marketing and sales processes, enhance customer engagement, and achieve their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 5 year(s) Preferred Fields of Study Computer and Information Science,Management Information Systems,Marketing,Business Administration/Management Certification(s) Preferred One or more of the following Salesforce certifications or accreditations: Certified Salesforce Administrator, Marketing Cloud Engagement/Exact Target, Marketing Cloud Account Engagement/Pardot, Data Cloud, Personalization/Einstein Personalization, and Marketing Cloud Intelligence/Datorama Preferred Knowledge/Skills Demonstrates thorough abilities and/or a proven record of success in working with business stakeholders in understanding their business needs, conduct product demos and incorporate business feedback to meet customer's service business objectives including: Demonstrating thorough and hands on experience working with salesforce platform on configuration, customization (Lightning Components, Apex, Visualforce, SOQL, etc), integration, security, administration and other core features; Defining and delivering scalable technical solution architecture and integrated solution involving different Salesforce Marketing Cloud; Demonstrating proven ability to work with the Business Architect and/or Business Analyst to translate the customer requirements into a working solution; Presenting high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities; Demonstrating an understanding of integrations with third party systems through a variety integration patterns and Salesforce capabilities (Soap, Rest, Platform Events, Streaming APIs, etc); Managing and communicating with the development team to design and implement solutions with a focus on adhering to industry leading practices and code quality techniques; Producing deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously; and, Demonstrating a broad understanding of enterprise applications to which Salesforce.com is commonly integrated to enable end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications). Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
PwCSan Francisco, CA
Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Salesforce marketing and sales at PwC, you will specialise in providing consulting services for Salesforce applications related to marketing and sales. You will analyse client requirements, implement software solutions, and provide training and support for seamless integration and utilisation of Salesforce marketing and sales applications. Working in this area, you will enable clients to optimise their marketing and sales processes, enhance customer engagement, and achieve their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 5 year(s) Preferred Fields of Study Computer and Information Science,Management Information Systems,Marketing,Business Administration/Management Certification(s) Preferred One or more of the following Salesforce certifications or accreditations: Certified Salesforce Administrator, Marketing Cloud Engagement/Exact Target, Marketing Cloud Account Engagement/Pardot, Data Cloud, Personalization/Einstein Personalization, and Marketing Cloud Intelligence/Datorama Preferred Knowledge/Skills Demonstrates thorough abilities and/or a proven record of success in working with business stakeholders in understanding their business needs, conduct product demos and incorporate business feedback to meet customer's service business objectives including: Demonstrating thorough and hands on experience working with salesforce platform on configuration, customization (Lightning Components, Apex, Visualforce, SOQL, etc), integration, security, administration and other core features; Defining and delivering scalable technical solution architecture and integrated solution involving different Salesforce Marketing Cloud; Demonstrating proven ability to work with the Business Architect and/or Business Analyst to translate the customer requirements into a working solution; Presenting high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities; Demonstrating an understanding of integrations with third party systems through a variety integration patterns and Salesforce capabilities (Soap, Rest, Platform Events, Streaming APIs, etc); Managing and communicating with the development team to design and implement solutions with a focus on adhering to industry leading practices and code quality techniques; Producing deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously; and, Demonstrating a broad understanding of enterprise applications to which Salesforce.com is commonly integrated to enable end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications). Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
UdemyAustin, TX
Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. About your skills Technical Expertise: Deep understanding of Salesforce core platform architecture and Service Cloud capabilities, with advanced administrator skills and growing knowledge of AI applications in customer support environments. Hands on experience building automation with Flows and other declarative tools. Strategic Thinking: Ability to translate complex business processes into scalable system solutions while developing and prioritizing roadmaps that align with organizational goals. Leadership: Effective team mentoring capabilities, paired with exceptional stakeholder management and collaboration skills across technical and business teams. Problem-Solving: Analytical approach to identifying and resolving complex issues with attention to detail and a focus on sustainable, long-term solutions. About this role Udemy is seeking a strategic and technically adept Manager of Salesforce Service Cloud to lead the implementation and long-term ownership of our Service and Experience Cloud platforms. This role is critical to enabling scalable, high-impact customer experiences across our Global Customer Operations teams-supporting both Enterprise and Consumer customers. You will partner closely with our implementation vendor during initial setup and take full product ownership post-launch, driving platform maturity, feature innovation, and operational excellence. This role requires a strategic thinker who can translate business requirements into effective system solutions while building strong relationships with stakeholders and managing team members. What you'll be doing Lead and coordinate the successful rollout of Salesforce Service and Experience Clouds, partnering with external vendors, internal stakeholders, and cross-functional teams. Serve as the Product Manager for Service and Experience Clouds post-implementation, overseeing system stability, continuous improvement, and roadmap execution. Develop and maintain a strategic roadmap and product backlog for future enhancements and projects based on business priorities and ROI. Build strong partnerships with the Global Customer Operations team to understand user pain points and opportunities for automation and optimization. Translate complex support workflows into scalable Salesforce solutions using declarative features (e.g., Flows, Omni-Channel, Knowledge Base) or code in collaboration with developers. Lead and manage Service Cloud developers and administrators, providing technical guidance and collaboration coaching Facilitate user acceptance testing (UAT), change management, and adoption across regions and teams. Stay ahead of Salesforce product releases and recommend high-value features and optimizations What you'll have 5-10 years of experience implementing or managing Salesforce Service Cloud in high-growth or global organizations. Experience with Experience Cloud (e.g., customer/self-service portals, partner communities). Required Salesforce certifications: Salesforce Administrator Certification Preferred Salesforce certifications: Salesforce Platform App Builder Certification Salesforce Service Cloud Consultant Certification Salesforce Experience Cloud Consultant Certification Experience managing a technical team (developers/admins) and influencing across functions. Strong understanding of customer support operations, contact center processes, and case management best practices. Familiarity with Agile/Scrum methodology, sprint planning, and backlog grooming. Experience managing project timelines, resources, and deliverables to achieve outstanding results.
Posted 3 weeks ago
PwCNashville, TN
Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation - Testing and Quality Assurance team you are responsible for the creation and implementation of impactful testing methodologies and quality assurance processes. As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships, managing test delivery engagements, and developing a deeper understanding of the business context. Responsibilities Lead the development and execution of reliable testing methodologies Oversee the implementation of quality assurance processes Analyze intricate issues to provide solutions Mentor and guide junior team members Maintain excellence in deliverables Build and nurture client relationships Manage test delivery engagements effectively Develop a thorough understanding of the business context What You Must Have High School Diploma 3 years of experience What Sets You Apart Bachelor's Degree in Computer Engineering preferred Project Management Professional (PMP), or Agile Certification preferred Evaluating and appraising the lifecycle of a defined Testing Methodology Managing Test Delivery engagements Utilizing leading practice application and integration testing Providing testing recommendations and organizational designs Managing technical teams and engagements Assessing end-to-end integrated systems Conducting quantitative and qualitative analyses of large and complex data Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 2 weeks ago
PwCMinneapolis, MN
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation - Testing and Quality Assurance team you manage test environments, focusing on automation and infrastructure support. As a Manager, you lead teams and manage client accounts, promoting project success and maintaining exemplary standards. You utilize your knowledge in test environment automation, CI/CD pipelines, and cloud platforms to deliver exceptional work and inspire your team to embrace technology and innovation. Responsibilities Oversee infrastructure support to maintain seamless integration and functionality Guide teams in utilizing CI/CD pipelines for streamlined project delivery Cultivate a culture of innovation and technology adoption within the team Maintain quality standards in testing processes Manage client accounts and foster trusted client relationships Inspire and mentor team members to achieve project success Implement strategic planning to advance testing and quality assurance initiatives What You Must Have Bachelor's Degree 10 years of experience What Sets You Apart Project Management Professional (PMP) or Agile Certification preferred Proficiency in test environment automation tools Experience with CI/CD pipelines Knowledge of cloud platforms and hybrid infrastructure Skill in scripting languages for automation Experience with performance testing and release management Proven troubleshooting and debugging skills Computer Engineering preferred Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
PwCOklahoma City, OK
Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 7 year(s) of consulting with relevant experience and proven technical and functional expertise in Finance and Accounting functions - Billing, Accounting, Cash & Collections. Proven knowledge of accounting systems/ GL integration, billing systems or revenue recognition. Preferred Qualifications Degree Preferred Master's Degree Preferred Fields of Study Computer and Information Science,Management Information Systems,Accounting & Technology,Supply Chain Management Additional Educational Preferences Other Business Technology fields of study may be considered. Certification(s) Preferred Conga(Apttus) Billing Administrator Zuora Billing Consultant Zuora Revenue Analyst Salesforce Billing Specialist Superbadge Salesforce Advanced Billing Specialist Superbadge Revenue Cloud Accredited professional Preferred Knowledge/Skills Possesses 7-10 years of experience in a professional services organization, as a Solution Architect and/or Senior Business Consultant delivering moderate to complex Q2C, ERP, Revenue, Billing and/or salesforce.com solutions (Force.com platform a plus).Demonstrates intimate-level abilities and/or a proven record of success managing efforts with identifying and addressing client needs. Demonstrates experience working in the Quote-to-Cash domain with experience in at least two of the following domains: Quote & Order Management; Billing, Invoicing & Collections; and, Revenue Accounting and Automation.Demonstrates experience working on at least 3 projects from design through go-live on any of the following platforms in the Order to Cash domain: Zuora; Apttus/Conga; Aria; Salesforce Revenue Cloud; and, Rev Pro, Rev Stream or SAP RAR. Possesses deep understanding of transactional, recurring, consumption-based, subscription and project-based monetization models. Demonstrates leadership abilities to lead business discussions with clients and guide them to make design choices. In-depth understanding and experience of the upstream requirements in Quoting and ordering driven by ASC 606 revenue standards. Experience with data migration considerations for a billing and revenue application. Experience with Agile methodologies. Demonstrates intimate knowledge and/or a proven record of success in the following areas: Work seamlessly in a virtual environment to complete projects with team members based in various locations, domestically, and globally; Lead and/or facilitate teams to develop client proposals, leveraging extensive business development and relationship management know-how to identify and address client needs; Develop and sustain client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; Supervise staff, which includes creating a positive environment by monitoring workloads of the team, respecting the work-life quality of team members, providing feedback in a timely manner, performing a critical review of other's work, informally coaching staff, and keeping leadership informed of progress and issues; Lead teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation; Possess project management skills in relation to data management projects, including developing project plans, budgets, and deliverables schedules; Be creative thinking, have individual initiative, and have flexibility in prioritizing and completing tasks; Research and analyze pertinent client, industry, and technical matters; Have desire to obtain Salesforce and deep industry sector(s) specialization over time; and, Possess the ability to approach clients and team members in an organized and knowledgeable manner and to deliver clear requests for information. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
PwCSan Juan, PR
Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 7 year(s) of consulting with relevant experience and proven technical and functional expertise in Finance and Accounting functions - Billing, Accounting, Cash & Collections. Proven knowledge of accounting systems/ GL integration, billing systems or revenue recognition. Preferred Qualifications Degree Preferred Master's Degree Preferred Fields of Study Computer and Information Science,Management Information Systems,Accounting & Technology,Supply Chain Management Additional Educational Preferences Other Business Technology fields of study may be considered. Certification(s) Preferred Conga(Apttus) Billing Administrator Zuora Billing Consultant Zuora Revenue Analyst Salesforce Billing Specialist Superbadge Salesforce Advanced Billing Specialist Superbadge Revenue Cloud Accredited professional Preferred Knowledge/Skills Possesses 7-10 years of experience in a professional services organization, as a Solution Architect and/or Senior Business Consultant delivering moderate to complex Q2C, ERP, Revenue, Billing and/or salesforce.com solutions (Force.com platform a plus).Demonstrates intimate-level abilities and/or a proven record of success managing efforts with identifying and addressing client needs. Demonstrates experience working in the Quote-to-Cash domain with experience in at least two of the following domains: Quote & Order Management; Billing, Invoicing & Collections; and, Revenue Accounting and Automation.Demonstrates experience working on at least 3 projects from design through go-live on any of the following platforms in the Order to Cash domain: Zuora; Apttus/Conga; Aria; Salesforce Revenue Cloud; and, Rev Pro, Rev Stream or SAP RAR. Possesses deep understanding of transactional, recurring, consumption-based, subscription and project-based monetization models. Demonstrates leadership abilities to lead business discussions with clients and guide them to make design choices. In-depth understanding and experience of the upstream requirements in Quoting and ordering driven by ASC 606 revenue standards. Experience with data migration considerations for a billing and revenue application. Experience with Agile methodologies. Demonstrates intimate knowledge and/or a proven record of success in the following areas: Work seamlessly in a virtual environment to complete projects with team members based in various locations, domestically, and globally; Lead and/or facilitate teams to develop client proposals, leveraging extensive business development and relationship management know-how to identify and address client needs; Develop and sustain client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; Supervise staff, which includes creating a positive environment by monitoring workloads of the team, respecting the work-life quality of team members, providing feedback in a timely manner, performing a critical review of other's work, informally coaching staff, and keeping leadership informed of progress and issues; Lead teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation; Possess project management skills in relation to data management projects, including developing project plans, budgets, and deliverables schedules; Be creative thinking, have individual initiative, and have flexibility in prioritizing and completing tasks; Research and analyze pertinent client, industry, and technical matters; Have desire to obtain Salesforce and deep industry sector(s) specialization over time; and, Possess the ability to approach clients and team members in an organized and knowledgeable manner and to deliver clear requests for information. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
Z
ZocDoc, Inc.New York City, NY
Your impact on our mission: As a technical leader on a high-caliber team of Salesforce professionals, you will help support the internal tools used by the sales and operations teams at a rapidly growing and innovative tech company. You will be a primary driver of continuous improvement to our extensively integrated Salesforce platform with an eye toward platform stability, efficiency, and extensibility. You'll enjoy this role if you... Are looking to demonstrate your established Salesforce platform skills and advanced administrator expertise Want to be a technical leader on a growing team of Salesforce professionals who are dedicated to moving our platform forward with the latest that Salesforce has to offer Are capable of delivering MVP features quickly and effectively with an eye toward iterative development Are driven to always grow your technical and leadership skills, and take pride in sharing that knowledge with other members of the team Have excellent stakeholder management and communication skills Enjoy mentoring and coaching others Your day-to-day is... Administering and building solutions on a suite of tools that integrate with Salesforce, such as Service Cloud Voice, FormAssembly, Gong, and more Building and maintaining integrations on the Jitterbit platform (ETL tool) as well as real-time API integrations with the Zocdoc product databases Taking the lead on system implementations and project rollouts Building POCs as needed to support the Systems leadership team in strategic projects with stakeholders Developing, testing, and deploying high-quality business and technical solutions on Salesforce using Agile processes, principles, and techniques Identifying tech debt to keep the org clean and ready for fast innovation Writing excellent automation and maintaining a complex platform Interpreting requirements and suggesting solutions, knowing when to advocate for code versus declarative functions Optimizing and creating automation, visual flows, Lightning Web components, and other functions and configurations within the Salesforce environment Driving technical excellence by suggesting improvements to processes, providing architectural support where needed, and keeping up-to-date on the latest features and developments across the suite of internal tools we manage Leading our business stakeholders through user acceptance testing and participating in discovery sessions where needed Assisting the Systems Manager with mentoring and holding accountable a team of Salesforce Administrators and serving as a technical escalation point for complex outages, bugs, or blocker You'll be successful in this role if you have... 7+ years of experience implementing and supporting large-scale, complex solutions on Salesforce 1+ years of demonstrated experience collaborating with, successfully training, and mentoring other colleagues as an individual contributor Experience owning and designing solutions for go-to-market (GTM) tools, working closely with sales leaders and revenue operations Salesforce Administrator, Platform App Builder, and some advanced specialization including Platform Developer I or Architect certifications The ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities Experience with multiple integrations and API connections Comfortable reading code in one or more of the core Salesforce languages, such as APEX, Visualforce, Java, Javascript, or Python, and expert-level flow knowledge Experience creating and updating technical documentation, including configuration changes, data mapping requirements, functional designs, test cases, and deployment plans as needed for the engagement Strong communication, problem-solving, collaboration, and analytical skills Experience delivering and receiving actionable feedback in a professional manner Benefits Flexible work environment Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified
Posted 30+ days ago
PwCSeattle, WA
Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Business Application Consulting team you will manage and deliver Salesforce solutions that meet client needs. As a Senior Associate, you will analyze complex problems, mentor junior team members, and uphold exceptional standards to deliver quality outcomes while fostering meaningful client relationships. Responsibilities Build and nurture meaningful relationships with clients Utilize various methodologies to address client challenges Anticipate client needs and proactively offer solutions Foster a collaborative environment that encourages team growth What You Must Have Bachelor's Degree 3 years of experience What Sets You Apart One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant One or more of the following Certinia certifications: PSA Implementation Consultant, PSA System Admin Proven success in functional and technical capacities Demonstrating substantial stakeholder engagement and feedback incorporation Managing Salesforce platform configuration and customization Producing integrated solution architecture with Certinia PSA Working with Business Architect to translate requirements Configuring packaged solutions on Salesforce platform Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
PwCSan Antonio, TX
Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor's Degree Minimum Year(s) of Experience: 5 year(s) of experience in a professional services organization, as a Solution Architect and/or Senior Business Consultant delivering moderate to complex Q2C, ERP, Revenue, Billing and/or salesforce.com solutions (Force.com platform). Preferred Qualifications: Degree Preferred: Master's Degree Preferred Fields of Study: Computer and Information Science, Management Information Systems Certification(s) Preferred: Conga(Apttus) Billing Administrator Zuora Billing Consultant Zuora Revenue Analyst Salesforce Billing Specialist Superbadge Salesforce Advanced Billing Specialist Superbadge Revenue Cloud Accredited professional Preferred Knowledge/Skills: Demonstrates extensive abilities and/or a proven record of success working in the Quote-to-Cash domain with experience in at least two of the following domains: Quote & Order Management; Billing, Invoicing & Collections; and, Revenue Accounting and Automation. Demonstrates extensive abilities and/or a proven record of success working on at least 3 projects from design through go-live on any of the following platforms in the Order to Cash domain: Zuora; Apttus/Conga; Aria; Salesforce Revenue Cloud; and, Rev Pro, Rev Stream or SAP RAR. Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs including: Understanding of transactional, recurring, consumption-based, subscription and project-based monetization models; Possessing leadership abilities to lead business discussions with clients and guide them to make design choices; Possessing in-depth understanding and experience of the upstream requirements in Quoting and ordering driven by ASC 606 revenue standards; Having experience with data migration considerations for a billing and revenue application; Exhibiting extensive experience with Agile methodologies; Working seamlessly in a virtual environment to complete projects with team members based in various locations, domestically, and globally; Leading and/or facilitating teams to develop client proposals, leveraging relationship management know-how to identify and address client needs; Supervising staff, which includes creating a positive environment by monitoring workloads of the team, respecting the work-life quality of team members, providing feedback in a timely manner, performing a critical review of other's work, informally coaching staff, and keeping leadership informed of progress and issues; Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation; Possessing project management skills in relation to data management projects, including developing project plans, budgets, and deliverables schedules; Being creative thinking, have individual initiative, and have flexibility in prioritizing and completing tasks; Researching and analyzing pertinent client, industry, and technical matters; Exhibiting a desire to obtain Salesforce and deep industry sector(s) specialization over time; and, Possessing the ability to approach clients and team members in an organized and knowledgeable manner and to deliver clear requests for information. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
PwCRichmond, VA
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation - Testing and Quality Assurance team you manage test environments, focusing on automation and infrastructure support. As a Manager, you lead teams and manage client accounts, promoting project success and maintaining exemplary standards. You utilize your knowledge in test environment automation, CI/CD pipelines, and cloud platforms to deliver exceptional work and inspire your team to embrace technology and innovation. Responsibilities Oversee infrastructure support to maintain seamless integration and functionality Guide teams in utilizing CI/CD pipelines for streamlined project delivery Cultivate a culture of innovation and technology adoption within the team Maintain quality standards in testing processes Manage client accounts and foster trusted client relationships Inspire and mentor team members to achieve project success Implement strategic planning to advance testing and quality assurance initiatives What You Must Have Bachelor's Degree 10 years of experience What Sets You Apart Project Management Professional (PMP) or Agile Certification preferred Proficiency in test environment automation tools Experience with CI/CD pipelines Knowledge of cloud platforms and hybrid infrastructure Skill in scripting languages for automation Experience with performance testing and release management Proven troubleshooting and debugging skills Computer Engineering preferred Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
PwCSacramento, CA
Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Salesforce marketing and sales at PwC, you will specialise in providing consulting services for Salesforce applications related to marketing and sales. You will analyse client requirements, implement software solutions, and provide training and support for seamless integration and utilisation of Salesforce marketing and sales applications. Working in this area, you will enable clients to optimise their marketing and sales processes, enhance customer engagement, and achieve their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 5 year(s) Preferred Fields of Study Computer and Information Science,Management Information Systems,Marketing,Business Administration/Management Certification(s) Preferred One or more of the following Salesforce certifications or accreditations: Certified Salesforce Administrator, Marketing Cloud Engagement/Exact Target, Marketing Cloud Account Engagement/Pardot, Data Cloud, Personalization/Einstein Personalization, and Marketing Cloud Intelligence/Datorama Preferred Knowledge/Skills Demonstrates thorough abilities and/or a proven record of success in working with business stakeholders in understanding their business needs, conduct product demos and incorporate business feedback to meet customer's service business objectives including: Demonstrating thorough and hands on experience working with salesforce platform on configuration, customization (Lightning Components, Apex, Visualforce, SOQL, etc), integration, security, administration and other core features; Defining and delivering scalable technical solution architecture and integrated solution involving different Salesforce Marketing Cloud; Demonstrating proven ability to work with the Business Architect and/or Business Analyst to translate the customer requirements into a working solution; Presenting high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities; Demonstrating an understanding of integrations with third party systems through a variety integration patterns and Salesforce capabilities (Soap, Rest, Platform Events, Streaming APIs, etc); Managing and communicating with the development team to design and implement solutions with a focus on adhering to industry leading practices and code quality techniques; Producing deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously; and, Demonstrating a broad understanding of enterprise applications to which Salesforce.com is commonly integrated to enable end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications). Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
PwCSan Diego, CA
Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 7 year(s) of consulting with relevant experience and proven technical and functional expertise in Finance and Accounting functions - Billing, Accounting, Cash & Collections. Proven knowledge of accounting systems/ GL integration, billing systems or revenue recognition. Preferred Qualifications Degree Preferred Master's Degree Preferred Fields of Study Computer and Information Science,Management Information Systems,Accounting & Technology,Supply Chain Management Additional Educational Preferences Other Business Technology fields of study may be considered. Certification(s) Preferred Conga(Apttus) Billing Administrator Zuora Billing Consultant Zuora Revenue Analyst Salesforce Billing Specialist Superbadge Salesforce Advanced Billing Specialist Superbadge Revenue Cloud Accredited professional Preferred Knowledge/Skills Possesses 7-10 years of experience in a professional services organization, as a Solution Architect and/or Senior Business Consultant delivering moderate to complex Q2C, ERP, Revenue, Billing and/or salesforce.com solutions (Force.com platform a plus).Demonstrates intimate-level abilities and/or a proven record of success managing efforts with identifying and addressing client needs. Demonstrates experience working in the Quote-to-Cash domain with experience in at least two of the following domains: Quote & Order Management; Billing, Invoicing & Collections; and, Revenue Accounting and Automation.Demonstrates experience working on at least 3 projects from design through go-live on any of the following platforms in the Order to Cash domain: Zuora; Apttus/Conga; Aria; Salesforce Revenue Cloud; and, Rev Pro, Rev Stream or SAP RAR. Possesses deep understanding of transactional, recurring, consumption-based, subscription and project-based monetization models. Demonstrates leadership abilities to lead business discussions with clients and guide them to make design choices. In-depth understanding and experience of the upstream requirements in Quoting and ordering driven by ASC 606 revenue standards. Experience with data migration considerations for a billing and revenue application. Experience with Agile methodologies. Demonstrates intimate knowledge and/or a proven record of success in the following areas: Work seamlessly in a virtual environment to complete projects with team members based in various locations, domestically, and globally; Lead and/or facilitate teams to develop client proposals, leveraging extensive business development and relationship management know-how to identify and address client needs; Develop and sustain client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; Supervise staff, which includes creating a positive environment by monitoring workloads of the team, respecting the work-life quality of team members, providing feedback in a timely manner, performing a critical review of other's work, informally coaching staff, and keeping leadership informed of progress and issues; Lead teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation; Possess project management skills in relation to data management projects, including developing project plans, budgets, and deliverables schedules; Be creative thinking, have individual initiative, and have flexibility in prioritizing and completing tasks; Research and analyze pertinent client, industry, and technical matters; Have desire to obtain Salesforce and deep industry sector(s) specialization over time; and, Possess the ability to approach clients and team members in an organized and knowledgeable manner and to deliver clear requests for information. Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
PwCMiami, FL
Industry/Sector Not Applicable Specialism IFS - Internal Firm Services- Other Management Level Senior Associate Job Description & Summary At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. Those in Alliance at PwC will be responsible for establishing partnerships with companies to better serve our client's needs. You will build relationships to complement PwC's strategy through execution capabilities that allow PwC to deliver multi competency programmes and solve client's most critical business issues. Working in this area, you will develop and execute the strategy and business plan, focus on market penetration and revenue growth, and identify opportunities for solution development and industry alignment. You will also build relationships with key Alliance executives, identify synergies between the technology and the Firm and collaborate with cross-functional teams. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Global LoS Internal Firm Services Global Network Internal Firm Services Global Competency Network IFS - Internal Firm Services- Other Go To Market Not Applicable Sector Not Applicable Programme Type Experienced Hire Job Requirements and Preferences Basic Qualifications Minimum Degree Required (BQ) Bachelor's Degree Minimum Year(s) of Experience (BQ) 3 year(s) Alliance Management, relationship management, program management or related field, with a track record of success Additional Responsibilities This Salesforce Alliance Senior Associate will support the Salesforce Alliance across various sectors. Focusing on the Salesforce Alliance overall strategy as we go to market, this role will drive PwC specific value propositions, strategic direction, account team interlock, and pipeline progression. Job Description Generator Output The Opportunity As part of the Salesforce Alliance team you will support the Salesforce Alliance across various sectors, driving strategic direction and pipeline progression. As a Senior Associate, you will analyze complex problems, mentor junior team members, and build meaningful client relationships while navigating the intricacies of the alliance landscape. This role offers a unique opportunity to enhance your personal brand and deepen your technical knowledge while contributing to the growth of strategic relationships that deliver long-term benefits. Responsibilities Cultivate meaningful relationships with clients to enhance collaboration Navigate the complexities of the alliance landscape to drive success Enhance personal branding and technical skills through active engagement Drive the overall strategy and unique propositions for the Salesforce Alliance What You Must Have Bachelor's Degree 3 years of alliance management, relationship management, program management or related field experience What Sets You Apart Knowledge of the technology ecosystem and PwC alliance partners preferred Demonstrating thorough abilities in alliance lifecycle activities Engaging with stakeholders to execute demand generation strategies Supporting performance tracking and reporting efforts Analyzing market trends to inform alliance strategy Managing multiple priorities in a fast-paced environment Excelling in communication and collaboration skills Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint Ability to travel up to 20% Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $55,000 - $187,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
PwCChicago, IL
Industry/Sector Not Applicable Specialism IFS - Clients & Markets Management Level Director Job Description & Summary At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. Those in business development at PwC will focus on identifying and pursuing new opportunities to drive growth and expand the Firm's client base. Your work will involve building relationships, conducting market research, and developing strategic plans to drive revenue and achieve business objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Brand Management, Marketing and Sales team you will drive business development efforts and cultivate long-term relationships with Technology Alliances and clients. As a Director you will set the strategic direction, oversee multiple projects, and maintain impactful executive-level client relations while fostering an environment of integrity and collaboration. Responsibilities Oversee multiple projects to confirm timely and quality delivery Identify market opportunities and develop strategies to capitalize on them Mentor team members to enhance their professional growth and capabilities Promote a culture of excellence and uphold the firm's values What You Must Have High School Diploma 8 years of sales, marketing or PwC experience What Sets You Apart Bachelor's Degree in Business Administration/Management, Marketing, Economics, Computer and Information Science preferred Demonstrating thought leadership in professional services selling Building and sustaining long-term relationships with clients Showcasing success in individual contributor sales roles Understanding industry structures and emerging issues Leading and coaching complex sales processes Overcoming objections to secure business Thriving in unstructured and evolving environments Projecting executive presence with C-level executives Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $122,500 - $495,500, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 30+ days ago
Peterson Machinery Co.San Leandro, CA
It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose. Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values. You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters! Job Description Peterson Cat has a need for a Salesforce System Administrator at our San Leandro, CA location. This is not a remote position, candidates must be located in the San Leandro, CA area. SUMMARY The Salesforce System Administrator plays a key role in developing, supporting, and enhancing Peterson's Enterprise CRM System - Salesforce. This position will be responsible for establishing best practices in support of low code / semi-custom code environment, participating in build testing, and will serve as the in-house Salesforce expert (alongside third-party implementers) while also maintaining day-to-day configuration, support, maintenance, training, and improvements of the platform. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Serve as primary system administrator for Salesforce environment. Understand solution designs and implement programmatic changes and configuration in Salesforce Sales, Service and Marketing. Collaborate with technical and operational users to understand their business needs and develop software solutions on the Salesforce platform that will improve / enhance the system. Prioritize and implement as appropriate while executing solutions via agile development methodologies. Configure Salesforce including but not limited to: Workflow, Process Builder, Flow, assignment rules, approval processes, user management, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, integrations, dashboards, and reports. Implement new Salesforce releases using established DevOps process and CI/CD pipelines. Provide relevant training and support including creation of technical specifications, designs, and testing documentation. Review the system on an appropriate cadence to evaluate outdated processes, fields, and design elements. Steward the maturation of our enterprise Salesforce instance as interest grows. Actively pursue additional technical knowledge of Salesforce functionalities and apply learnings to new business needs or existing processes. Define and enforce strategy for low code/best practice architecture Ability to provide Salesforce end-user support and work with non-technical staff and constituents on technical topics. Prepare materials including user guides, system workflows, application documentation, test scripts as needed and conduct end-user training sessions. QUALIFICATIONS Bachelor's Degree from a fully accredited college in Computer Science or other closely related field and a minimum of five years of Salesforce Administrator experience; or an equivalent combination of education and work experience. Proficiency in Salesforce ecosystem, data imports and exports, APIs, and Tableau reporting. Preferred Experience with Salesforce Flow, Asset360, Azure DevOps, Microsoft M365, AppExchange, and work order management process understanding. Contact center software system administration preferred. CERTIFICATES, LICENSES, REGISTRATIONS Preferred one or more Salesforce certifications (including but not limited to Salesforce Certified Field Service Lightning Consultant, Salesforce Certified Administrator, or Salesforce Certified Advanced Administrator) that demonstrate current knowledge as an administrator. Salesforce CPQ certification highly preferred. The pay range for this position is $114,000-135,000 annually. (Starting wage will depend on experience and education. We also offer a total compensation package in addition to base salary.) Peterson Holding Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
Posted 30+ days ago
Pacific LifeNewport Beach, CA
Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented Salesforce Systems Analyst to join our Salesforce Center of Excellence (CoE) team in Newport Beach, CA. As a Salesforce Systems Analyst, you'll play a key role in Pacific Life's growth and long-term success by working closely with our Consumer Markets Division stakeholders to enable and optimize the CRM to align with business processes. You will fill a role that sits on a team of ~25 people in the Salesforce CoE. Your colleagues will include analysts, developers, and fellow Salesforce professionals who support sales, service, and marketing teams across Pacific Life. How you will make an impact: Gather and understand stakeholder business needs. Clearly define current and to-be business processes and document business and solution requirements Represent business stakeholders in the planning and analysis of solutions to meet business needs Collaborate with product owners, business stakeholders, and technical team members to solve business problems with Salesforce integration solutions Assist in defining required features and mapping Salesforce features to client business processes Show your proficiency with the Salesforce platform, including ability to perform basic Salesforce configuration, lead development of Proof of Concept (POC) solutions, and demo software features and capabilities to business stakeholders Perform QA testing for iterative development cycles across various Salesforce projects Provide excellent customer support to internal application users, including managing and supporting production issues and requests, research and troubleshooting data issues, and supporting new user onboarding and training The experience you will bring: 2+ years of experience in translating business needs into effective software solutions, in the role of a Business Analyst or Systems Analyst Ability to understand business concepts and evaluate the impact of business changes on systems Excellent communication, presentation, and documentation skills, working in an Agile software delivery model Strong analytical, organizational and problem-solving skills, and the ability to work independently Experience working with distributed external resources and vendor teams (onshore and offshore) Bachelor's or Master's Degree in Business, Engineering, Computer Science, or a related field, or an equivalent combination of education and work experience 2+ years of hands-on experience with Salesforce Sales, Service, Marketing, or Experience Clouds preferred Basic configuration experience in Salesforce, including reports, dashboards, and list views preferred What will make you stand out: Experience in the Financial Services industry Achieved or in the process of earning Salesforce certifications Be highly driven and able to self-manage in a fast-paced environment You belong at Pacific Life At Pacific Life we are committed to a culture of belonging, a space where all employees are empowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging. Each group can be active in education, advocacy, recruitment, and community building throughout our organization. Learn more about our employee connection groups at https://www.pacificlife.com/home/corporate-responsibility/diversity-equity-inclusion.html . Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife. Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $43.92 - $53.68 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Posted 1 week ago
The Federal Home Loan Bank of ChicagoChicago, IL
At the Federal Home Loan Bank of Chicago, employees come first - that's why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees. Collaborative, in-office operating model Retirement program (401k and Pension) Medical, dental and vision insurance Lifestyle Spending Account Competitive PTO plan 11 paid holidays per year Who we are: Our mission at FHLBank Chicago: To partner with our members in Illinois and Wisconsin to provide them competitively priced funding, a reasonable return on their investment, and support for their community investment activities. Simply said, we're a bank for banks and other financial institutions, focused on being a strategic partner for our members and working together to reinvest in our communities, from urban centers to rural areas. Created by Congress in 1932, FHLBank Chicago is one of 11 Federal Home Loan Banks, government sponsored in support of mortgage lending and community investment. What it's like to work here At FHLBank Chicago, we bring people together. We are committed to a high performing, engaged workforce, and to supporting the communities we serve across Illinois and Wisconsin. Our Buddy Program pairs new hires with tenured employees to guide their onboarding. Our professional development and training opportunities through upskilling, mentorship programs, and tuition reimbursement allow employees to grow their career with us. Our collaborative, in-office operating model brings teams together to foster innovation, connection, and shared success. To support balance and flexibility, employees are provided an allocation of remote days to use as needed throughout the year. What You'll do The Salesforce Solution Architect defines technology solutions that satisfy the needs of a particular business unit, function or process by analyzing business requirements, evaluating existing systems, and proposing optimal architectures to solve business challenges, acting as a bridge between business needs and technical capabilities. The Salesforce Solution Architect partners with key business stakeholders, delivery teams, other Solution Architects and Enterprise Architecture to ensure that defined solutions meet the needs of the business while also aligning with enterprise technology strategy (the technology "North Star"), enterprise architectures, and documented patterns and standards. How you'll make an impact: Contribute to the success of business initiatives and significantly influence the strategic direction of technology projects Enhance overall business efficiency and effectiveness Ensure consistency and coherence across the Bank's technology landscape What you can expect: Business Domain Needs Analysis: Develop an understanding of relevant business functions and associated challenges, translate complex business requirements into technical solutions. Solution Development: Propose architecture solutions to solve business needs, considering factors like cost, performance, scalability and reuse, operational efficiency and security in alignment with enterprise technology strategy and architectures, and documented patterns and standards. Proof of Concept Development: Build prototypes and proof-of-concepts to validate solution feasibility. Technology Selection: Work with business and technology stakeholders, technology vendors and implementation partners to ensure that technologies are selected, designed and implemented in alignment with Bank policies, standards, and enterprise architectures. Documentation and Knowledge Transfer: Create architecture documentation that successfully describes a proposed solution, effectively communicate the solution to all stakeholders. Technology Governance: Participate in technology governance processes, present proposed solutions to and gain approval by the Architecture Review Board (ARB). Act as technical approver as part of the Change Approval Board (CAB). Solution Implementation Oversight: Guide delivery teams during implementation, ensuring alignment with the approved architecture. Stakeholder Management: Collaborate with cross-functional teams to communicate technical concepts and address concerns. Mentorship and Coaching: Provide mentoring and guidance to delivery team members and Architecture teammates on business domain knowledge as well as technical topics. What you'll bring: Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience 5+ years of experience in a leading role delivering Salesforce projects using Sales/Service Cloud, Marketing Cloud, Experience Cloud 7+ years of experience in information technology roles, with 1-3 years experience in architecture roles (enterprise or solution architecture) Demonstrated ability to communicate the complexities of technical programs Experience modeling system diagrams, functional processes and interfaces between systems Experience working in a financial institution is desirable Experience working in a regulated industry is desirable Salesforce certifications: Admin, Advanced Admin, Platform Builder AWS certifications are a plus TOGAF certification is desirable Communication: Excellent oral and written communication, can effectively communicate complex technical concepts to both technical and non-technical audiences Leadership: Guide technical teams and facilitate decision-making Influencing: Effectively build consensus, successfully motivate others to move forward with a proposed architecture solution Technical Expertise: Deep understanding of relevant technologies (cloud computing, databases, networking, software development methodologies, domain driven design, event driven architecture) Critical Thinking: Demonstrate strong analytical and problem-solving abilities, analyzing available facts, evidence, observations and arguments to make sound conclusions and informed choices Business Acumen: Thorough knowledge of supported business domains and processes Innovation: Generate creative solutions that incorporate emerging technologies and business trends Teaming: Work well with teammates across the organization, manage conflict and constructively resolve issues, adapt to and rally personnel around change Interpersonal: Strength in rapport-building, listening and questioning Self-Direction: Highly self-motivated, adept at managing own time and workloads, effectively prioritizes and executes on work, sets appropriate boundaries around role, actively negotiates with multiple stakeholders to adjust workload, works independently with minimal supervision, takes ownership of tasks and responsibilities The Perks At FHLBank Chicago, we believe in rewarding our high performing workforce. We offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees. Our retirement program includes a 401(k) and pension plan. Our wellbeing program supports employees at work and in their personal lives: Our PTO plan provides five weeks of vacation for new employees and 11 paid holidays per year; our Lifestyle Spending Account provides an annual stipend for employees to support wellbeing activities; and our central downtown location at the Old Post Office provides easy access to public transportation and breathtaking views from our award-winning rooftop. Visit FHLBCbenefits.com for additional details about our benefits. Step into a brighter future with us. Salary Range: $125,825.00 - $221,275.00 The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. In addition to the base salary, we offer a comprehensive benefits package which can be found here: https://hrportal.ehr.com/fhlbc
Posted 5 days ago
Salesforce Revenue Cloud Administrator
AxonSan Francisco, CA
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Job Description
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Join Axon and be a Force for Good
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
We are seeking a Salesforce Revenue Cloud Administrator to join our Commercial Applications team and play a critical role in optimizing our Opportunity-to-Cash (O2C) processes. You will own the configuration, stability, and scalability of Salesforce Sales Cloud and Salesforce Revenue Cloud, ensuring accuracy across account management, opportunity management, quoting, ordering, and contracting.
This role requires both technical acumen and strong problem-solving skills-someone who thrives in ambiguity, relentlessly pursues root causes, and delivers scalable, well-documented solutions. Experience supporting multiple Salesforce environments or working in consulting is highly valued.
What You'll Do
Location: This role is based out of our San Francisco, CA Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Manager, Salesforce Admin
Direct Reports: N/A
- Business Support & End-User Assistance: Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support, including troubleshooting issues, answering user questions, and resolving support tickets with a focus on root-cause fixes.
- User Provisioning & Access Management: Manage new user setup, deactivation, and updates to profiles, permission sets, and permission set groups in line with Salesforce best practices.
- Data Management & Dataloads: Perform data imports, updates, and cleanup activities using tools like Data Loader and Inspector, ensuring accuracy, integrity, and compliance with business rules.
- Deploy & Maintain: Manage deployments and refreshes between environments using DevOps tools (e.g., Gearset, Copado) with repeatable, high-quality practices.
- Administer & Troubleshoot Salesforce Revenue Cloud: Configure, maintain, and improve Revenue Cloud functionality, including Bundles, Configuration Attributes, Product & Price Rules, and Advanced Approvals.
- Sales Cloud & O2C Expertise: Own and optimize end-to-end Opportunity-to-Cash processes across opportunity, quote, order, contract, and billing stages.
- Troubleshoot & Resolve Technical Issues: Diagnose and resolve quoting, configuration, and QCP (Quote Calculator Plugin) logic issues.
- Workflow Alignment: Ensure Revenue Cloud configurations align with downstream processes such as order management, subscription lifecycle, amendments, and renewals.
- Cross-Functional Collaboration: Partner with Sales Ops, Finance, Product, and Engineering teams to gather requirements, develop solutions, and implement improvements.
- Documentation & Training: Maintain clear system documentation, user guides, and training materials to drive user adoption and knowledge sharing.
- Continuous Improvement: Proactively identify process bottlenecks and propose enhancements that drive scalability, efficiency, and business value.
What You Bring
Experience:
- 4+ years of Salesforce administration experience, including 1+ years hands-on Revenue Cloud administration.
- Deep understanding of Revenue Cloud architecture (Advanced Approvals, Bundles, Rules, QCP).
- Familiarity with Salesforce Billing and revenue operations processes (highly desirable).
- Experience with sandbox management, deployments, and CI/CD tools (Gearset, Copado).
Skills & Tools:
- Strong foundation in Salesforce Sales Cloud (custom objects, flows, validation rules, profiles/permission sets).
- Proficiency with SOQL, Excel/Google Sheets, and Data Loading tools.
- Experience with Document Generation (preferably Conga Composer).
- Comfortable with transactional data between Salesforce and external billing/ERP systems.
Certifications (preferred/plus):
- Salesforce Certified Sales Cloud Consultant (strongly preferred).
- Salesforce Certified Revenue Cloud Specialist (strongly preferred).
- Salesforce Administrator and/or Advanced Admin.
- Salesforce Billing Specialist Superbadges.
- Conga Composer certification (plus).
Mindset & Traits:
- Collaborative communicator across technical and business teams.
- Proactive and detail-oriented with a bias toward action.
- Analytical, curious, and eager to optimize processes.
- Thrives under pressure and adapts to changing priorities.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The pay: Axon's hourly pay philosophy is made up of base pay and bonus. The starting hourly pay for this role is USD 33.71 in the lowest geographic market and USD 53.94 in the highest geographic market. The actual hourly pay is dependent upon many factors such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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