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L logo
Legends GlobalDenver, Colorado
Job Title: Housekeeping Supervisor Department: Housekeeping Reports To: Housekeeping Manager Supervises: Housekeepers FLSA Status : Hourly, Non-Exempt Why the Colorado Convention Center is a great place to work: $500 Signing Bonus upon successful completion of 30 days of service, additional $500 bonus upon successful completion of 90 days of service! Generous Paid Time Off and Holiday Pay Health, dental, vision insurance, eligible upon hire 401(k) investment plan, with a discretionary employer match of up to 3% Healthcare reimbursement and flexible spending plans Employer-paid and supplemental life insurance Short- and long-term disability insurance available RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass. Tuition reimbursement program (salaried employees after working full time for at least one year) Employee assistance program Compensation: $32.00 - $33.00 hourly commensurate on experience. Certain duties may also fall under the City of Denver Prevailing Wage Law, therefore other rates may apply depending on job assignment within the scope of the job description. Shift: This position will be working a combination of 1st shift from 6:00AM-2:30PM 2nd shift from 1:30PM-10:00PM and 3rd shift from 10:00PM-6:30AM. General Summary: Direct supervision of housekeeping staff. Primary Duties and Responsibilities: Works with Housekeeping Manager/Assistant Manager to determine necessary personnel for event coverage / scheduling and maintenance of facility Maintains records, logbooks, sign in/sign out sheets, accident reports, etc. Assigns work areas to be cleaned and oversees the cleaning Inspects work areas after cleaning to insure cleanliness meets CCC standards. Supervises housekeeping tasks, including shampooing of carpets, mopping and waxing of floors, sweeping, trash/debris removal, etc. Conducts on the job training for new employees on equipment, CCC cleaning methods, and safety measures Monitors supplies and assists Housekeeping Manager when re-ordering is needed Controls housekeeping equipment by maintaining accurate logs and check out sheets Conducts inspections of facility and informs Housekeeping Manager of special cleaning projects needed Provide documentation for personnel actions All other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: 2 years janitorial/custodial experience required 2 years supervisory experience in union environment preferred High School diploma or GED, required, some college coursework helpful Skills and Abilities: Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele, required Ability to speak, understand, and read standard English, required; Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team, required Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities, required Excellent problem solving and organizational skills, required Provide customer service in a professional considerate manner, required Excellent record of dependability and reliability, required Customer service experience Must have great people, verbal and written skills. Ability to undertake and complete multiple tasks. Computer Skills: Must have sufficient working knowledge of computer programs: i.e. – Microsoft windows, outlook, word, excel and power point. Certifications, Licenses, Registrations: Certifications required by law and/or job assignment Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. Position may require certifications by law and/or job assignment. Position may require extended periods of sitting; may require periods of walking/ standing on cement floors; may require some bending and stooping; generally not subject to adverse working conditions; may require limited exposure to dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart; may require irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department need; requires use of telephone and other standard office communication tools and equipment; may require radio usage – 2 way hand held. Note: Colorado Convention Center/Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000. Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.

Posted today

Colonial Williamsburg Foundation logo
Colonial Williamsburg FoundationWilliamsburg, VA
The Housekeeping Supervisor is responsible for assisting the Executive Housekeeper and Assistant Executive Housekeeper in all facets of the daily Housekeeping operations in the Housekeeping department. Ensures that all quality housekeeping and maintenance standards are met. Responsible for the training, and providing input on the counseling, coaching and discipline of department staff members, temp workers, and contract workers to ensure guest service, satisfaction and safety for our guests and employees. The Williamsburg Inn exemplifies iconic elegance and an exceptional culinary experience. Representing the height of luxury in Historic Williamsburg, the iconic Williamsburg Inn has been reimagined to bring you the best of the old world and the new. The only Forbes Travel Guide Five-Star rated resort in the Historic Triangle. Responsibilities Include: Trains and provides input on the counseling, discipline, and complimenting of employees within the standards of the hotel. Evaluates employee performance on a regular basis by communicating with employees and management on job performance. Ensures prompt response to guest requests and complaints. Interactive with improving guest service, guest comfort and standards. Holds employees responsible to the same standards. Inspects all responsible guestrooms as assigned to ensure cleanliness and proper maintenance and corrects deficiencies so that guest expectations are exceeded. Reports and follows up on all maintenance needs within areas of responsibility. Assists management in preparing and monitoring new standards, procedures, policies and operation plans in order to improve the department. Responsible for turning rooms over to the Front Desk to re-sell in a timely and efficient manner. Prioritizes work so those guests are able to check in without delays. Ensures staff is trained to work in a safe manner at all times to minimize hazards and eliminate accidents. Prepares daily housekeeping assignments and special projects. Communicates often with Front Desk on the turnover of rooms and rush rooms, and with Conference Services on public space needs. Inspects all areas to achieve and maintain world class standards of maintenance, cleanliness and sanitation. Coordinates and follows up on any physical repairs with the Maintenance department. Ensures par levels of cleaning supplies, chemicals and equipment are properly maintained daily. Orders supplies as needed and according to the budget. Accurately completes monthly linen and weekly guest supply inventory. Develops and maintains a cooperative working relationship with other hotel departments, including but not limited to Banquets, Conference Services, Front Office, Maintenance, and Culinary operations. Ensures effective and consistent use of the hotel lost and found program. Assists with administrative duties as needed. SUPERVISION TO BE EXERCISED: Room Attendants, Section Housecleaners, Housekeeping Attendants, Upholstery Maintenance, Contract workers, temp workers. QUALIFICATIONS: 2 or more years' experience as a Housekeeping Supervisor or Manager in a 3-5-star hotel or resort property. Professional knowledge of sanitation, cleaning equipment, and cleaning products and their safe and proper use. Strong written and verbal communication skills. Physical requirements include but are not limited to: (1) transporting up to 40 pounds; (2) doing a great amount of walking; (3) reaching and bending. This position may require driving company vehicles and all hires must be authorized by the company to drive. Must possess a valid Commonwealth of Virginia driver's license and have an acceptable driving record based on The Colonial Williamsburg Foundation's criteria. Must be able to provide a 5-year Motor Vehicle Record prior to employment Must be at least 21 years of age May not have more than 1 moving violation or at fault accident within 12 months May not have more than 2 moving violations or at fault accidents within 36 months May not have any serious motor vehicle violations including but not limited to excessive speeding, reckless driving, DUI/DWI, suspended or revoked license, etc. Preferred Qualifications: Associates Degree in Hotel Management or a closely related field. This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act (FLSA). This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor. Benefits: Beautiful historic setting Competitive benefits for eligible employees include: health insurance pension plan vision plan medical and dependent care flexible spending accounts Sick, vacation, and holiday pay 401(k) plan with a portion of contributions matched life insurance long-term disability accidental death and dismemberment insurance group travel accident insurance About Colonial Williamsburg: From our Historic Area to Hotels, Colonial Williamsburg's mission "that the future may learn from the past" is part of everything we do. The Colonial Williamsburg Foundation is a private, not-for-profit educational institution welcoming guests to the world's largest living history museum which brings the past to life through museum theater, 18th-century trades, historic sites, and more. The Foundation also includes two world-class art museums, featuring the nation's premier folk art collection, plus the best in British and American fine and decorative arts from 1670-1840. The Colonial Williamsburg Company boasts a rich history as well, having hosted and entertained guests from around the world with an impressive collection of amenities including our hotels, guest homes, food and beverage outlets, championship golf courses, and spa & fitness center. Our Team: Universal acceptance for everyone, everywhere is at the heart of the Colonial Williamsburg Foundation. We promote diversity & inclusion of thought, culture, and background, which connects our entire team. As such, Colonial Williamsburg is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

Posted 3 days ago

H logo
HiltonKnoxville, Tennessee
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities Works with Executive Housekeeper to obtain list of vacant rooms to be cleaned & list of prospective checkouts or discharges in order to prepare work assignments. Assists Room Attendants by cleaning guest rooms on regular basis Inventorying cleaning supplies & linen stock to ensure adequate supplies; Issues supplies & equipment to team members to maintain budget control Maintain cleanliness of storage rooms & stocks cart Investigates concerns regarding housekeeping service and equipment, and provides feedback to Executive Housekeeper. Attends and occasionally conducts required housekeeping team meetings Maintains a positive and professional attitude with staff at all times Assists in preparing for brand audits and follow through of improvements needed Flexibility to work various shifts including nights, weekends, and holidays Post room occupancy records Adjust guests' complaints regarding housekeeping service or equipment Examine carpets, drapes and furniture in rooms, halls, and lobbies for stains, damage, or wear Record inspection results and notifies cleaning personnel of inadequacies Communicate with other hotel departments regarding problems which need their attention Take the initiative to greet guests in a friendly and warm manner Other duties as assigned Education/Experience High school diploma or GED preferred Minimum of 2 years’ experience in all aspects of Housekeeping required Supervisory experience preferred Excellent written and verbal communication skills Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted today

W logo
WRMCDallas, Texas
Description ABOUT US Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy. ABOUT THE ROLE This position is responsible for cleaning projects that can be indoors to maintain the interior of our building/community, or it can be outdoors to maintain the exterior of our building, or a mixture of both. This position is responsible for cleaning projects that require advanced training and demonstrated skills. Performs a variety of cleaning/maintenance duties on a regular basis or as assigned WHAT YOU'LL DO Supervise and train housekeeping staff to ensure that all tasks are completed to the highest standards. Responsible for keeping the common areas of our building/community looking their best by performing such duties as; mopping and sweeping, trash disposal, dusting, polishing, replacing light bulbs and cleaning glass/mirrors/windows. Responsible for sweeping, mopping, dusting and vacuuming all common area floors, residential floors, restrooms and break areas. Maintains entrance area, stairs, sidewalks to make sure that they are free of trash/debris, and kept in a safe and superior condition. Responsible for helping with emergency clean-ups when required by supervisor. Responsible for maintaining all cleaning solutions in accordance with OSHA standards for hazardous chemicals. Responsible for regularly checking on our restrooms and other common areas and keeping them clean and tidy, and fully stocked with supplies. Responsible for maintaining the correct level of sanitation and using the recommended cleaning supplies for each assigned task. Empty all restroom trash receptacles in our common areas and transport trash to designated disposal area. Regularly inspect trash rooms on the residential floors to make sure that they are clean and remove any trash that will not fit down the trash chute or is unsuitable for the chute – glass, etc. Responsible for always using the specified chemicals and cleaning supplies to ensure that our building receives and maintains its Green Building status. Informs supervisor of needed supplies to be able to maintain the set par stock. Completes daily work orders correctly on a timely basis. Able to work in a fast-paced environment, with the ability to prioritize and re-prioritize work orders with the assistance of supervisor. Performs other duties when requested by supervisor. Maintains a professional and friendly attitude around residents and other team members. Reports all cleaning and maintenance issues/discrepancies to supervisor. Ensures that all security procedures are adhered to at all times. Maintains all storage areas/closets in an organized, clean condition and contain the correct levels of supplies and equipment. Requirements EDUCATION/EXPERIENCE High school diploma or equivalent WHAT YOU NEED TO SUCCEED At least 5 years as a housekeeper. Experience in a supervisory or leadership role. Physical demands include ability to lift 50 to 100lb, following appropriate safety procedures. Ensures all safety precautions are followed while performing work. Always maintains a safe work environment. Must have excellent time management skills and a strong work ethic, that ensures that they complete all their responsibilities on a timely basis as dictated by their schedule. Able to handle, finger, grasp and lift objects and packages. Reach with hands and arms. Able to repeat various motions with the wrists, hands and fingers to complete tasks. Ability to work in an upright standing or sitting position for long periods of time. Ability to walk and when necessary climb. Ability to work in different environmental conditions - heat, cold, wind, rain. Ability to quickly and easily navigate the building as required to meet the job functions. Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately. Ability to respond to emergencies in a timely manner. Ability to work extended/flexible hours, weekends, and holidays if required by coverage for the building. Able to be on-call outside of normal operating hours when required. Must have reliable transportation. Able to work well with others, but also able to work independently without supervision. Complete all required forms and work orders. Regularly walks floors looking for cleaning or maintenance issues, and reports these back to supervisor. Must be reliable, flexible, an on-time Benefits Medical Dental Vision Short term disability (STD) Long term disability (LTD) Employee assistance program (EAP) Identity theft protection Pet insurance Retirement Paid Time Off (PTO)

Posted today

Hilton Worldwide logo
Hilton WorldwideSeatac, WA
The DoubleTree By Hilton SEATAC Airport is looking for Housekeeping Supervisor to join the team. The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space. The ideal candidate for this role will possess: A minimum of 6 months Housekeeping Supervisory experience. Basic computer skills in Microsoft Word and Excel, and have the ability to navigate through the Internet The ability to bend, stoop, walk and lift up to 50 lbs. and push/pull up to 100 lbs. Open availability to work different shifts including weekends and/or holidays and work a full shift (8 hours) walking/standing. The ability to operate office machines including a computer (MS Office), fax, copier, and telephone Shift Pattern: Full-Time subject to occupancy & seniority Hourly Rate: $24.44 per hour The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family. Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 18 days in your first year Supportive parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program. Our team members receive benefits up to Washington State's maximum threshold per week. Hilton will then "top this up" to the weekly ABBR (Annual Benefit Base Rate). Go Hilton travel discount program: 110 nights of discounted travel per calendar year Matching 401(k) Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Other Compensation Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the Team Member Restaurant while on shift Complimentary use of on-site fitness facility outside of working time Monthly reimbursement of up to $100 for public transportation for the purpose of commuting to work. Leadership Front Office Upselling Incentive Program- Commission based program paid out monthly and is based on team members' upsell generated revenue. Revenue is calculated as time of guest check-out. Upsell revenue currently includes: room type upgrades, early check-in fee, late check out fees and late cancellation fees. Commission is calculated as a percentage of revenue generated provided team meets sales goal and leadership team fulfills objectives. Hilton Honors Incentive program paid out monthly and is based on signing up non-members for our loyalty program, earning $5 per enrollment. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! This is a nonexempt position and the hourly pay range for this role is $33 - $34 per hour and is based on applicable and specialized experience and location.

Posted 3 days ago

Hilton Worldwide logo
Hilton WorldwideHouston, TX
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 5 days ago

Hilton Worldwide logo
Hilton WorldwideOrlando, FL
Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy as a Housekeeping Guest Runner! Why join the Conrad brand? The modern luxury concept empowers you to deliver: Personalized service with authenticity and passion Impactful experiences Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. Classification: Full Time Shift: Various - must be available to weekdays, weekends, and holidays. Compensation: $19 plus full-time benefits. Want to learn more? News Release on Conrad Orlando What will I be doing? As a Housekeeping Runner, you would be responsible for delivering Housekeeping items in response to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Retrieve, clean, shine and return guest shoes Prepare rollaways and cribs and return them to designated storage areas Assist in maintaining Housekeeping storerooms, closets and offices Pick up and deliver faxes and messages from Communications/PBX Polish brass, as needed Greet guests in a friendly manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-SB3

Posted 6 days ago

OLS Hotels & Resorts logo
OLS Hotels & ResortsStudio City, CA
Job Details Job Location: Studio City Court Yard Hotel - Studio City, CA Salary Range: $20.50 - $20.50 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. https://www.springboardhospitality.com/ Primary mission: This position will be responsible for maintaining the cleanliness/sanitation of guest rooms, guest corridors, elevators, and all assigned areas. He/she is also responsible for delivering items to guest rooms (irons, towels, extra pillows, etc). This associate will handle daily cleaning and maintenance/sanitation of the guest rooms, public areas and pool/health club. The qualified candidate will have open availability and/or can work the evening shift. SCOPE OF WORK + TEAM Reports to Director of Housekeeping/Executive Housekeeper/ Housekeeping Manager/ General Manager Supports the Housekeeping team RESPONSIBILITIES Ability to walk, kneel, stoop, and stand for entire shift while cleaning and servicing guest rooms and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects. Strip beds, remove soiled linen, terry and trash from guestrooms and take to the appropriate locations in the prescribed manner. Check under beds and sofas for debris, clean bedroom/closet area, and make beds in the prescribed manner. Vacuum, sweep and mop floors to ensure guest room areas, balconies and hallways are free from debris Dust furniture/lamps/headboards/pictures/planters/chimney/chimney floor, clean kitchen counters/cabinets/drawers/refrigerators in the prescribed manner. Clean bathroom counters, floors, showers/tub in the prescribed manner. Report any missing/found articles, damage or maintenance problems to the Housekeeping Supervisor. Receive assigned section, keys, supplies and any priority requests from the Housekeeping Supervisor. Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management. Qualifications Adapt to workload based on hotel occupancy. Multitask, organize and prioritize tasks on an hourly and daily basis. Work well with others in a team environment. Work well under time constraint- clear thinking and remaining calm. Perform job duties with attention to detail, speed and efficiency. Follow directions effectively. Work with minimal supervision. Maintain confidentiality of guest and hotel information EXPERIENCE: Prior Experience: 1+ experience in hospitality preferred or equivalent establishment (required) IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Posted 3 days ago

Hilton Worldwide logo
Hilton WorldwidePort Everglades, FL
A Housekeeping Inspector is responsible for inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This position will be working PM and AM shifts. We require availability from (10:00am- 11:30pm) for this position. What will I be doing? As a Housekeeping Inspector, you would be responsible inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system (as needed) Complete work orders, as needed Perform Room Attendant and/or Houseperson duties, as needed Assist in training Room Attendants, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 3 days ago

Hilton Worldwide logo
Hilton WorldwideFort Lauderdale, FL
Conrad Fort Lauderdale Beach is looking for an Assistant Housekeeping Manager to join the Housekeeping Team! This luxurious oceanfront retreat offers a world of style, service and connection with globally inspired architecture and design. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6th floor fitness center, a tranquil boutique Spa, over 10,000 square feet of meeting space, and 5 food and beverage outlets. This includes a restaurant, pool side grill, cocktail lounge, marketplace, and in-room dining. Want to learn more? Hotel Website, Instagram, Facebook Classification: {Full-Time} Shift: Various - must be available to weekdays, weekends, and holidays. What will I be doing? As an Assistant Housekeeping Manager, you would be responsible for leading, training and supervising room/suite attendants and housepersons on a floor/in an area to ensure all rooms/suites and public areas meet established cleanliness and quality standards. Assesses inventory of, assigns, inspects and verifies and reports status of rooms/suites. Monitors payroll reports, work schedules and lost and found program. Ensures stock rooms and carts are maintained with proper supplies. Keeps designated inventories (i.e. linen, etc.) and ensures stock rooms and carts are maintained with proper supplies. Communicates and coordinates with Engineering/Property Operations to ensure the efficient repair and maintenance of items related to guestrooms and public areas. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms Ensure rooms are clean and available to guests in a timely and efficient manner Leads, trains and supervises room/suite attendants and housepersons on a floor/in an area to ensure all rooms/suites and public areas meet established cleanliness and quality standards Assesses inventory of, assigns, inspects and verifies and reports status of rooms/suites Monitors payroll reports, work schedules and lost and found program Ensures stock rooms and carts are maintained with proper supplies Keeps designated inventories (i.e. linen, etc.) and ensures stock rooms and carts are maintained with proper supplies Communicates and coordinates with Engineering/Property Operations to ensure the efficient repair and maintenance of items related to guestrooms and public areas. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-SB3

Posted 6 days ago

Noble House Hotels and Resorts logo
Noble House Hotels and ResortsSan Diego, CA
Job Type Full-time Description ABOUT US: From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home. THE JOB: The Housekeeping-Room Attendant is responsible for cleaning and suppling all assigned guest rooms or other guest areas according to department procedures and standards to exceed guest satisfaction. Reports damage and mechanical deficiencies. YOU: To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as the Housekeeping - Room Attendant requires skills such as patience, empathy, and a desire to provide excellent service for our guests. OUR CULTURE: Be part of our award-winning team named TOP Workplace in San Diego 2022-2024 and TOP Workplace USA 2023-2025 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun! THE OFFER: In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals. Requirements One year experience as Housekeeping-Room Attendant or equivalent experience and training desired. Prior housekeeping experience in a hotel environment is preferred. Must have excellent customer service/communication skills to work with guests and provide high guest satisfaction. Requires basic computer skills to enter data, read, and interpret information. Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs. The ideal candidate will have: Experience within a hotel/resort environment. At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply! Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D EEO Statement Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance. Salary Description $23.00 per Hour

Posted 2 days ago

Hilton Worldwide logo
Hilton WorldwideWaikoloa, HI
Hilton Waikoloa Village is seeking a Housekeeping Control Clerk. Hawaii Island's only 62-acre Hawaiian paradise with 3 one of a kind outdoor swimming pools. If you have the drive and passion in providing memorable experiences for guest, this is the position for you! This is your opportunity to join the Hilton team and find out why we are named #1 Best Hospitality Company to work for! Shift Pattern: AM PM including weekends and holidays (hours vary 5:00am- 10:00pm) Pay Scale: $21.35 - $23.73 The ideal candidate will have: Computer knowledge. 1 year customer service experience. Ability to effectively communicate verbally and/or written in English language. The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Medical Insurance Coverage Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) Supportive parental leave program Go Hilton travel discount program: Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Access your pay when you need it through DailyPay Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? A Housekeeping Rooms Control Clerk is responsible for achieving maximum operating efficiency in the Housekeeping Department by coordinating Housekeeping written and verbal communication interdepartmentally. Specifically, you would be responsible for performing the following tasks to the highest standards: Answer the telephone courteously and professionally. Remember "ALOHA" and "MAHALO". Dispatch incoming calls accordingly. Coordinates Housekeeping room status with previous shift Clerk and continue communication with the Front Office Control clerks throughout the day/night. Assist in key control and inventory. What are we looking for? EDUCATION High school diploma or equivalent preferred. LICENSES OR CERTIFICATES CPR certification and/or First Aid training are preferred. GROOMING All team members must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Understanding of English language. SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Exceptional follow-through skills. Thorough communication skills. Capable to adjust to various job tasks. Good interpersonal skills. Organized clerical skills. Highly motivated. Able to work under pressure. Always remain professional. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideSanta Barbara, CA
The beautiful Hilton Santa Barbara Beachfront Resort is looking for a part time Housekeeping Coordinator to join the team! Do you have customer service experience and want to gain hospitality skills to grow your career? Apply today! Here you will enjoy fun perks such as discounted hotel stays for you and your family, free parking and free meal during shifts! This is your opportunity to join the Hilton! Shift Pattern: open availability required, shifts start as early as 630am for opening or as late as 8pm for closing Hourly Rate: $22.00 per hour The ideal candidate will possess the following attributes: 1 year Customer Service experience Bilingual (Spanish and English) Have open AM and PM availability, weekdays/weekends and holidays Hospitality experience a plus! What will I be doing? As a Housekeeping Coordinator, you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Answer all incoming telephone calls, respond to guest and team member inquiries and dispatch appropriate service in a timely, friendly and efficient manner Use and maintain the work order system and/or property management system to include, but not limited to, logging and recording all service requests, initiating, dispatching and closing all work orders and generating associated reports Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members Respond to emergency calls and monitor the alarm system Coordinate office traffic Perform additional general office duties including, but not limited to, processing paperwork, scheduling team members, processing payroll, conducting inventory and equipment maintenance and tracking guest comments and feedback, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Posted 6 days ago

L logo

Housekeeping Supervisor

Legends GlobalDenver, Colorado

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Job Description

Job Title: Housekeeping SupervisorDepartment: HousekeepingReports To: Housekeeping ManagerSupervises: HousekeepersFLSA Status: Hourly, Non-Exempt

Why the Colorado Convention Center is a great place to work:

  • $500 Signing Bonus upon successful completion of 30 days of service, additional $500 bonus upon successful completion of 90 days of service!

  • Generous Paid Time Off and Holiday Pay 

  • Health, dental, vision insurance, eligible upon hire

  • 401(k) investment plan, with a discretionary employer match of up to 3% 

  • Healthcare reimbursement and flexible spending plans 

  • Employer-paid and supplemental life insurance 

  • Short- and long-term disability insurance available

  • RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.

  • Tuition reimbursement program (salaried employees after working full time for at least one year) 

  • Employee assistance program 

Compensation: $32.00 - $33.00 hourly commensurate on experience. Certain duties may also fall under the City of Denver Prevailing Wage Law, therefore other rates may apply depending on job assignment within the scope of the job description.

Shift: This position will be working a combination of 1st shift from 6:00AM-2:30PM 2nd shift from 1:30PM-10:00PM and 3rd shift from 10:00PM-6:30AM.

General Summary:

Direct supervision of housekeeping staff.

Primary Duties and Responsibilities:

  • Works with Housekeeping Manager/Assistant Manager to determine necessary personnel for event coverage / scheduling and maintenance of facility

  • Maintains records, logbooks, sign in/sign out sheets, accident reports, etc.

  • Assigns work areas to be cleaned and oversees the cleaning

  • Inspects work areas after cleaning to insure cleanliness meets CCC standards.

  • Supervises housekeeping tasks, including shampooing of carpets, mopping and waxing of floors, sweeping, trash/debris removal, etc.

  • Conducts on the job training for new employees on equipment, CCC cleaning methods, and safety measures

  • Monitors supplies and assists Housekeeping Manager when re-ordering is needed

  • Controls housekeeping equipment by maintaining accurate logs and check out sheets

  • Conducts inspections of facility and informs Housekeeping Manager of special cleaning projects needed

  • Provide documentation for personnel actions

  • All other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

  • 2 years janitorial/custodial experience required

  • 2 years supervisory experience in union environment preferred

  • High School diploma or GED, required, some college coursework helpful

Skills and Abilities:

  • Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele, required

  • Ability to speak, understand, and read standard English, required;

  • Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team, required

  • Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities, required

  • Excellent problem solving and organizational skills, required

  • Provide customer service in a professional considerate manner, required

  • Excellent record of dependability and reliability, required

  • Customer service experience

  • Must have great people, verbal and written skills.

  • Ability to undertake and complete multiple tasks.

Computer Skills:

Must have sufficient working knowledge of computer programs: i.e. – Microsoft windows, outlook, word, excel and power point.

Certifications, Licenses, Registrations:

Certifications required by law and/or job assignment

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Position may require certifications by law and/or job assignment.  Position may require extended periods of sitting; may require periods of walking/ standing on cement floors; may require some bending and stooping; generally not subject to adverse working conditions; may require limited exposure to dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart; may require irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department need; requires use of telephone and other standard office communication tools and equipment; may require radio usage – 2 way hand held.

Note:

Colorado Convention Center/Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.

Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.

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