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Healthcare Data Analyst, Data Ecosystem Team Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values . Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere. In person attendance is required for one week during the year for Truveta Planning Week. For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity As part of the Ecosystem division, the newly formed Healthcare Analytics team is central to delivering on Truveta’s mission by empowering health system clinical and administrative leaders to measure, learn, and improve. We are building exemplary metrics, dashboards, and benchmarks that inspire adoption of Truveta by our member health systems. The Healthcare Analytics team is looking for a Healthcare Data Analyst who thrives at the intersection of EHR data expertise, rigorous analytics qualifications, and collaborative problem solving. You will play a critical role in creating high-quality analytic outputs that health systems can adopt and customize to improve care quality, population health, clinical operations, and financial sustainability, solving consequential problems in healthcare using an EHR database of ~120 million patients (and growing!), while positively impacting patient outcomes. This role is ideal for someone with hands-on experience working with EHR data, strong data wrangling skills, and a passion for turning data into meaningful insight that resonates with clinicians, health system executives, and operational leaders. As a Healthcare Data Analyst , you will have the opportunity to translate complex clinical and claims data into clear, defensible evidence that supports member initiatives in safety, quality, cost reduction, and growth. Responsibilities Develop iconic analytic outputs (studies, dashboards, benchmarks) that demonstrate Truveta’s unique value and inspire members to replicate, customize, and apply insights to address common, high-priority health system challenges. Wrangle large-scale healthcare datasets and build reproducible queries using SQL, R, and/or Python to scope analytic use cases, assess feasibility, and deliver studies and dashboards within agreed timelines, while developing subject matter expertise in Truveta’s proprietary coding language and analytics platform. Engage with clinical, quality, and operational leaders by delivering case studies, interactive demos, and analytic output that showcase Truveta’s differentiated capabilities and highlight how Truveta can impact healthcare’s mission and margin objectives. Collaborate closely with cross-functional teams to validate data quality, investigate issues, and provide feedback that informs Truveta’s product roadmap. Use AI thoughtfully and strategically to spark new ideas and tackle problems. Apply AI to speed feedback loops, test hypotheses, and deliver insights faster, while balancing judgment, creativity, and an awareness of its limitations. Required Skills Undergraduate or graduate (preferred) education in data analysis, clinical informatics, epidemiology, public health, or a related field. Experience working with large relational database consisting of millions of patients' records. Experience building dashboards, benchmarks, or metrics to achieve measurable improvement in health system operations, quality outcomes, or population health. 2+ years of experience wrangling and analyzing EHR data or other real-world data sources using SQL, R and Python. Knowledge of clinical terminologies such as ICD, SNOMED, LOINC, RxNorm, or NDC. A willingness to learn new coding languages including internal proprietary coding language to analyze data and build cohorts. Experience translating healthcare and operational concepts into analytic workflows. Strong communication skills to present insights and results to both technical and non-technical audiences. Ability to learn and adapt quickly in a dynamic start-up environment. Preferred Qualifications These qualifications are preferred but not required, please do not let them stop you from applying for this role. You will likely get the opportunity to learn how to do these more advanced analyses if you don’t already have experience with them. Experience working with unstructured clinical data, natural language processing outputs, or AI/ML tools Knowledge of distributed computing platforms (Spark) and associated data analysis languages (Spark SQL, PySpark, SparkR) Experience building cohort definitions, defining metrics, and interpreting analytic findings Why Truveta? Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together. We Offer: Interesting and meaningful work for every career stage Great benefits package Comprehensive benefits with strong medical, dental and vision insurance plans 401K plan Professional development & training opportunities for continuous learning Work/life autonomy via flexible work hours and flexible paid time off Generous parental leave Regular team activities (virtual and in-person) The base pay for this position is $105,000 to $130,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options. If you are based in California, we encourage you to read this important information for California residents linked here. Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements. Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our company page . Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays . About your skills Strategic Mindset: Ability to think critically and creatively about long-term goals, analyze complex information, adapt strategies to changing conditions, and collaborate effectively to drive sustainable success and innovation. Project Management: Be a trusted advisor by providing superior project and time management abilities, with strong attention to detail, allowing for effective handling of multiple priorities. Communication & Collaboration: Exceptional verbal and written communication skills that foster clear interactions and effective teamwork with clients and colleagues. Resourcefulness: Ability to quickly adapt in a fast-paced environment while creatively finding solutions and contributing to sustainable processes that enhance a world-class global customer experience. About the Role As an Enterprise Customer Success Manager, you excel at partnering with valued customers post-sale to ensure their successful adoption of Udemy Business and help them achieve their goals. You build strong relationships with learning champions and executives, thrive on engaging with customers on-site, and prioritize collaboration across departments like Marketing, Product, and Sales. Driven by revenue, you take ownership of renewals and actively pursue upsell opportunities, sharing a commitment to exceed goals with the Sales team. Using a consultative mindset, you engage deeply with customers to help them plan learning strategies, deploy programs, and measure success, leveraging your creativity and experience to delight and engage our rapidly expanding customer base. What you'll be doing Proactively manage a portfolio of enterprise-level Udemy Business (UB) customers, prioritizing retention and expansion through tailored engagement strategies and individualized success plans. Serve as a subject matter expert on the UB Platform, guiding customers in their learning and development strategies to foster organizational growth and transformation. Grow and maintain trusted relationships at the executive level, positioning yourself as a valued advisor on learning and development strategy, and establish an Executive Business Review cadence. Collaborate with Sales to create account strategies focused on retention goals, upsell opportunities, and onboarding new customers, ensuring successful project management and continuous support. Design and launch internal promotion programs to increase awareness and drive engagement with UB within customer organizations. Establish a feedback loop with product management to relay customer requests, ensuring alignment of product development with customer needs and expectations. Work with the marketing team to identify case study opportunities and develop customers as advocates through media exposure. Develop and refine internal and customer-facing processes, programs, and resources to drive efficiency and enhance the effectiveness of the Customer Success team. What you’ll have 5-8 years in B2B SaaS customer success, account management, consulting, or sales, specifically with enterprise-level accounts (>$150k ACV) and HR/L&D customers. Demonstrated ability to cultivate and maintain trusted relationships with clients to foster long-term partnerships. Proven capability to identify, negotiate, and successfully close complex deals that align with customer needs. Experience in formulating and implementing strategies to enhance the adoption and utilization of technology solutions. Fundamental understanding of customer integration concepts, including Single Sign-On, APIs, and feature customization. Posting Date: December 31st, 2025 Application Window: We anticipate the application window will be open until January 19th, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity. Hiring Compensation Range $106,000 — $133,000 USD Why work here? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits , Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the Udemy Careers Privacy Notice .

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our company page . Where we Work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. T his is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays . About your skills Project Management: Strong project management skills, with the ability to manage multiple priorities and deadlines effectively. Project Management Technologies: Strong proficiency in project management tools. Cross-functional Collaboration: Experience working cross-functionally with teams such as Sales, Marketing, and Product. Communication: Excellent verbal and written communication skills, with the ability to present complex information in an understandable and actionable way. About this role We are looking for an experienced Program Manager to join our Customer Success Operations team. This role will focus on developing, implementing and maintaining programs that enhance customer experience, drive retention, and support the overall growth of our customer success organization. The ideal candidate will have a strong background in program management, operations, and customer success. What you’ll be doing Project Management: Drive cross functional projects, transformational projects, and change management projects in partnership with CS Leadership Examples of specific projects: Customer Advisory Board ownership, Winback Program management, Design, implement, and manage customer success programs and initiatives Develop standardized processes and workflows to improve operational efficiency Create and maintain program documentation, playbooks, and best practices Monitor program performance and implement continuous improvement strategies Training and Support: Provide ongoing training and support to the Customer Success team on tools, process and policies. Create training materials and best practice documentation. Collaborate cross-functionally with Sales, Marketing, Product, and Engineering to align customer success strategies and programs across teams. What you’ll have Experience: 5+ years of experience in Program/Project Management roles ideally across a Customer Success Operations, Customer Success Management discipline Knowledge of customer success methodologies and frameworks Experience with project management platforms. Prior experience in a SaaS environment. Tech-savvy: Familiarity with other customer success tools and CRM systems (e.g., Salesforce) is a plus. Customer-centric Mindset: Passion for creating outstanding customer experiences and helping teams achieve that goal Posting Date: December 29th Application Window: We anticipate the application window will be open until January 19, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity. Hiring Compensation Range $118,000 — $147,000 USD Why work here? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits , Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the Udemy Careers Privacy Notice .

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our company page . Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. About Your Skills Vision and Innovation: Generating and implementing creative solutions and forward-thinking strategies that enhance customer success operations, improve processes, and drive meaningful value for both customers and the organization. Leadership: Inspiring and guiding teams toward achieving ambitious customer success goals while fostering collaboration, professional development, and a culture of excellence that empowers others to reach their full potential. Customer Engagement: Building meaningful connections with customers across digital touchpoints to foster long-term relationships, drive product adoption, and cultivate strong advocacy that fuels business growth. Customer Experience: Designing and optimizing end-to-end customer journeys that enhance satisfaction by thoughtfully managing every interaction and touchpoint throughout the customer lifecycle. Customer Relationship Management: Leveraging technology and data insights to manage customer interactions effectively, analyze behavioral patterns, and create personalized experiences that drive satisfaction and revenue growth. Project Management: Leading cross-functional initiatives from conception to completion, coordinating teams and resources to deliver strategic customer success outcomes within defined timelines and budgets. About This Role As Director of Digital Customer Success, you will lead our digital customer success strategy from vision through to execution to drive customer retention, expansion, and advocacy in our rapidly growing customer base. This role offers the opportunity to shape the future of how we engage with customers digitally while building scalable processes that directly impact revenue growth and customer satisfaction. What You'll Be Doing Develop and execute comprehensive digital customer success strategies that drive product adoption, reduce churn, and increase customer lifetime value Lead and mentor a team of customer success professionals focused on the digital customer experience, fostering a culture of excellence and continuous improvement Design and implement scalable customer success programs that can effectively serve diverse customer segments Partner with customer success leadership, product, marketing, and sales teams to create seamless customer experiences across all digital touchpoints Analyze customer data and success metrics to identify trends, opportunities, and areas for improvement in the customer journey Build strong relationships with key enterprise customers, serving as an executive sponsor for strategic accounts Drive cross-functional digital initiatives to enhance customer onboarding, adoption, and expansion processes Present customer insights and success metrics to executive leadership, providing strategic recommendations for business growth What You'll Have Proven track record of leading customer-focused teams in a SaaS or technology environment, with demonstrated results in customer retention, satisfaction, and growth Experience developing and executing digital customer success or customer experience strategies that scale across large customer bases Strong analytical skills with the ability to leverage data and metrics to drive decision-making and optimize customer outcomes Excellent communication and presentation skills, with experience engaging with executive-level stakeholders and customers Experience with customer platforms, CRM systems, and analytics tools to manage and measure customer relationships and experiences Demonstrated ability to build and lead high-performing teams in a fast-paced, dynamic environment Track record of partnering effectively with cross-functional teams including product, sales, marketing, and support Experience managing customer programs for enterprise and mid-market customer segments, whether in customer success, customer experience, or related customer-focused roles At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity and a bonus. Hiring Compensation Range $200,000 — $235,000 USD Why work here? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits , Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the Udemy Careers Privacy Notice .

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our company page . Where we Work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays . About Your Skills Consultative customer service: You excel at diagnosing customer needs and blockers, providing appropriate solutions, and driving toward mutual accountability for action that enhances overall engagement and value. You think critically as you prepare for every call and are quick on your feet live. You meet customers where they are to demonstrate success in terms they value, can coach toward ROI and business impact, helping customers realize the full potential of their investment in Udemy's learning solutions. Revenue protection: You are passionate about enhancing customer satisfaction and success with products and services to reduce churn and increase expansion opportunities. You have sharp business acumen and are consistently great at proactively identifying risks and opportunities. You are acutely aware of the relationship between successfully leading customers toward their desired learning objectives and revenue outcomes. Tech-forward, systems-minded: You don’t limit your thinking to how to deliver outcomes for customers via conversation; you also lean into innovative, technical solutions to help scale success. You gravitate toward AI, scalable systems, processes, and self-serve solutions to support customer outcomes. Data-driven: Whether you’re preparing for a customer value review or building out a playbook that can impact thousands of customers, data is at the center of shaping how you learn about customers, how you make recommendations for what happens next, and how you prove impact. About This Role As a Customer Success Manager for our Pooled customer service segment, you will be responsible for executing consultative sessions that drive engagement, prove value, and protect revenue. In our inaugural year for a Pooled service model, you will have the opportunity to design, test, and iterate with leadership. This role offers access to work with diverse customers across various industries and countries in North America, helping Udemy deliver learning outcomes and business impact through our platform. You will play a critical role in driving customer retention, expansion, and advocacy within the region. What You'll Be Doing • Execute on engagement sessions and support our North America customers, ensuring they derive concrete value from every touchpoint with us in support of their learning and business outcomes • Ensure that we are looking around corners to mitigate risk and identify opportunities with each customer interaction • Collaborate effectively with cross-functional teams such as Sales, Renewals, and Support to drive revenue outcomes and improve the customer experience • Work with leaders in support of our digital and programmatic strategies. You will pattern match and make recommendations for how we iterate on key milestone meeting offerings, and design playbooks for the broader Pooled Customer Success team. • Analyze customer usage data and engagement metrics to proactively identify at-risk accounts and expansion opportunities. • Advocate for customer needs internally and provide feedback to Product What You'll Have • 3+ years of experience in customer success, account management, or client-facing roles, preferably in SaaS or technology • Proven ability to deliver value to customers in consultative settings and work through ambiguity and/or absence of robust client information • Strong analytical skills with experience using data to drive decisions and identify trends, and recommend and execute on scalable solutions • Experience with CRM systems and customer success platforms • Strong communication and presentation skills, both written and verbal • Consistent discipline around data hygiene and documentation of customer interactions • Results-oriented mindset with a track record of meeting or exceeding customer success metrics At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity and a bonus. Hiring Compensation Range $70,000 — $87,000 USD Why work here? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits , Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the Udemy Careers Privacy Notice .

Warehouse Technician Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Warehouse Technician for our Independence, LA team. Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity. Responsibilities: Ensure health and safety is the number one goal by following standard operating procedures and acting in a safe manner at all times Move all battery and non-PCB containers in and out of storage within the warehouse and/or storage trailers with the use of forklift, pallet jack, and/or drum dolly. Open all incoming battery and non-PCB waste containers and verify contents correspond to the label on the container. Segregate contents of incoming battery and non-PCB waste containers/pallets to prepare for outbound shipping and disposal. Cover/protect battery terminals, as needed. Properly label all outbound containers of batteries and non-PCB waste. Log information into operating system for all battery and non-PCB waste processed. Perform spill containment and clean-up procedures as needed. Help maintain safe, clean and healthy work environment by following procedures, adhering to production, productivity, quality, and customer-service standards, and complying with legal regulations and other requirements to which LEI subscribes. Perform other general warehouseman duties as assigned. Basic Requirements: Previous warehouse experience preferred. Must be able to pass each part of new hire and ongoing employee training with a score of at least 70% Forklift Certification preferred Must be able to read and comprehend simple instructions, short correspondence, memos, safety rules, and procedure manuals. Must be able to write simple correspondence and/or routine reports. Must be able to effectively speak with employees, supervisors, managers, and other visitors/auditors. Must be able to add, subtract, multiply, and divide with ease and efficiency in all units of measure using whole numbers, common fractions, and decimals. Must be able to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form. Basic computer literacy required. Must be eligible to work in the United States without future sponsorship Must have a reliable form of transportation Must be willing to consent to Motor Vehicle Record screening, criminal background check, pre-employment physical, and drug screen (inclusive of THC) Upon employment, you will be required to participate in a random drug screening program (inclusive of THC) as part of our company’s commitment to maintaining a safe and healthy work environment Must be able to lift 60 pounds on a regular basis Ability to work overtime on a regular basis Must be willing to work flexible hours within the work week (Monday through Friday) The Warehouse Technician frequently handles hazardous chemicals and biological waste and is responsible for putting on and taking off personal protective equipment. This role is considered safety-sensitive. Physical Requirements: Stand and/or walk constantly for approximately 7-8 hours per 8 hour shift. Drive intermittently for approximately 1-2 hours per 8 hour shift (if certified for forklift). Must be able to twist, bend, stoop, push, pull reach above shoulder level. Lifting/carrying frequencies 0-50 lbs. Continuously (67% - 100%) More than 50 lbs must use assistance of lifting equipment and/or buddy system Ability to wear required personal protective equipment. Standard equipment required at all times includes safety glasses, cut-resistant gloves, and steel-toe shoes. Other equipment required depending on jobs performed: respirator with appropriate cartridges, tyvek suit, butyl rubber apron, butyl rubber or neoprene gloves, splash resistant goggles. Must be able to work in a work environment where the noise level is usually moderate, and there is constant exposure to wet and/or humid conditions, outside weather conditions, and extreme heat and/or cold. Frequently exposed to moving mechanical parts (battery operating table and material handling equipment). Work environment may pose potential exposure to mercury, lead, and other hazardous chemicals transferred through the facility. Preferred Requirements: Prior relevant industry experience Active HAZWOPER 24 or 40 hour certification #LI-Onsite Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website ! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here .

ABOUT VAYNERX VaynerX ( https://vaynerx.com ) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce. ABOUT VAYNERMEDIA VaynerMedia is a global integrated creative and media agency, built for today's consumers. As the Modern Agency of Record, it understands the nuances of today's attention landscape, empowering brands to win attention, drive relevance, and deliver business results. Founded in 2009, by Gary Vaynerchuk, the independently owned agency operates in 15 offices worldwide, including Amsterdam, Bangkok, Chicago, New Delhi, Kuala Lumpur, London, Los Angeles, Mexico City, Miami, New York, Tokyo, Toronto, Singapore, and Sydney. VaynerMedia is part of the VaynerX family of companies. This position is a three-month temporary residency with the potential to go full-time immediately following. We are currently accepting applications for the next residency class with a January 2026 start date. Responsibilities: Work closely with VaynerMedia Account teams to deliver regular reporting on social brand performance across Meta , Twitter, Pinterest, Instagram, the open web, and more to clients. Dive into social platform analytics, both native and third-party, to understand how our brands are performing and how they can improve. Creatively apply statistical methods to measure sales lift, audience resonance, and content performance. Work across VaynerMedia's portfolio of brands, identify trends and patterns with an eye for applications to overall social brand strategy. Collaborate with Media Planners on upcoming campaigns determining best platforms, target audience, and creative strategies to implement. Assist with client-facing campaign reporting: pacing reports, campaign build, ad-hoc analysis, high-touch optimizations, reporting. Qualifications: Advanced skills in Excel including pivot tables, V-Look Ups, and macros. Comfort working with analytics, attribution and measurement systems a plus but not mandatory: Google Analytics, MOAT/IAS/Double Verify, Nielsen/Millward Brown/Oracle Measurement. Experience working in the agency/start-up/social space, working in statistical and data analysis is a big plus. You are driven and hungry for success, and always want to learn more. You are a team player who enjoys collaboration. You have the ability to stay highly organized and efficient in a fast-paced, high-energy environment. WORK SCHEDULE: This is a hybrid role with a required 3-4 days on-site from our NYC HY office. You must be able to commit to a full-time work schedule, which is 40 hours per week during 9am-6pm ET business hours Monday-Friday. Unsure if you meet the qualifications? We are always looking for talent which will continue to cultivate an inclusive and representative team that will enhance our perspectives, skill sets, background, and behaviors. We encourage those who are passionate about what we do to apply! Exact compensation may vary based on skills, experience, and location. Employer-sponsored 401k with match Medical, Dental, and vision coverage Unlimited PTO Caregiver (Parental) Leave Health and Wellness benefits Base Salary $18 — $20 USD

May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 300,000 autonomy-enabled rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. May Mobility is experiencing a period of significant growth as we expand our autonomous shuttle and mobility services nationwide. As we advance toward widespread deployment, the ability to measure safety and comfort objectively, accurately, and at scale is critical. The Senior Data Scientist in this role will shape how we evaluate AV performance, uncover system vulnerabilities, and ensure that every driving decision meets the highest standards of safety and passenger experience. Your work will directly influence product readiness, inform engineering priorities, and accelerate the path to building trustworthy, human-centered autonomous driving systems. Responsibilities Develop and refine safety and comfort metrics for evaluating autonomous vehicle performance across real-world and simulation data. Build ML and non-ML models to detect unsafe, uncomfortable, or anomalous behaviors. Analyze large-scale drive logs and simulation datasets to identify patterns, regressions, and system gaps. Collaborate with perception, prediction, behavior, and simulation teams to integrate metrics into workflows. Communicate insights and recommendations to engineering leaders and cross-functional teams. Skills Success in this role typically requires the following competencies: Strong proficiency in Python, SQL, and data analysis tools (e.g., Pandas, NumPy, Spark). Strong understanding of vehicle dynamics, kinematics, agent interactions, and road/traffic elements. Expertise in analyzing high-dimensional or time-series data from sensors, logs, and simulation systems. Excellent technical communication skills with the ability to clearly present complex model designs and results to both technical and non-technical stakeholders. Detail-oriented with a focus on validation, testing, and error detection. Qualifications and Experience Required B.S, M.S. or Ph.D. Degree in Engineering, Data Science, Computer Science, Math, or a related quantitative field. 5+ years of experience in data science, applied machine learning, robotics, or autonomous systems. 2+ years working in AV, ADAS, robotics, or another safety-critical domain involving vehicle behavior analysis. Demonstrated experience developing or evaluating safety and/or comfort metrics for autonomous or robotic systems. Hands-on experience working with real-world driving logs and/or simulation data. Desired Background in motion planning, behavior prediction, or multi-agent interaction modeling. Experience designing metric-driven development, KPIs, and automated triaging pipelines. Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. Rich retirement benefits, including an immediately vested employer safe harbor match. Generous paid parental leave as well as a phased return to work. Flexible vacation policy in addition to paid company holidays. Total Wellness Program providing numerous resources for overall wellbeing Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May. Want to learn more about our culture & benefits? Check out our website ! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range $163,477 — $240,408 USD

Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe. About the Role: Customer Success Managers (CSMs) are charged with driving accelerated ‘Time to Production’ and Customer led growth, operating as a trusted advisor and customer advocate, delivering successful outcomes for our customers and industry leading NRR (Net Retention Rate). A key aspect to success in the role is persistence: forming a relationship of trust with the customer, anticipating issues, acting with agility and flexibility in the face of any situation that may arise. You Will: Act as a direct liaison between Redpanda and the customer on their Redpanda journey, ensuring that all facets of the customer product adoption journey take place, planning, preparing and driving the execution of the plan in accordance with the customer agreed timeline Facilitate and coordinate removal of any blockers to adoption enabling them to fulfill their agreed success criteria and accelerating their time to value Act as the customers’ trusted Redpanda advisor and advocate, CSMs manage a system of checks and balances between the company and the customer, understanding our customers’ needs, aligning the appropriate Redpanda resources (Solutions Architects, Engineering, Product Management, Support) Be comfortable working across business, technical, and senior management in a customer facing role, and you are confident and articulate in communication with stakeholders You Have: 4+ years of experience in a CSM role at data focused tech company or saas company Strong customer facing skills and stakeholder management The ability to take ownership for the customer’s adoption of Redpanda by coordinating and driving their time to production and identifying and facilitating opportunities for growth The ability to liaise and facilitate with key internal and external stakeholders Ownership mentality over your customers and work Understanding of program, project and stakeholder management Ability to manage stakeholder escalations to mutually agreeable outcomes Understanding sales methodologies and incorporating these into success plans, renewal activities, opportunity identification Ability to break down problems into manageable components and develop solutions Excellent written and verbal communication skills, with the ability to concisely explain technical and non-technical concepts Experience working in a fast-moving 100% distributed team Nice to Have: Kafka/Streaming experience Experience with large scale data platforms Experience with complex enterprise software implementation Understanding of data management concepts Understanding of networking concepts SFDC, Grafana, Qlik, Metabase Knowledge or experience of the MEDDIC sales methodology U.S. base salary range for this role is $140,000-$165,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, as well as by the solo dev prototyping a React application on her laptop. Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe.Join Redpanda if you’d enjoy being part of a fast-moving, 100% remote organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. #LI-Remote