0.0

Job Description

The Assistant Branch Manager Trainee participates in a comprehensive retail training program designed to develop leadership, sales, and customer service skills. While working toward personal sales targets, this role also focuses on building and motivating a high-performing sales and service team, ensuring each member contributes to the branch's overall success through a consultative sales approach.

This position provides hands-on experience in mentoring and coaching team members through individualized sessions, offering guidance to enhance performance and accountability. By developing strong leadership and operational skills, the Assistant Branch Manager Trainee is well-prepared for future management opportunities within the branch.

Qualifications:

• Bachelor's Degree with one year's demonstrated track record of achieving sales goals is required. Will consider High School Diploma/GED with five years demonstrated track record of achieving sales goals.
• Leadership, supervision, or mentorship experiences required.
• Ability to travel as needed for training.
• A valid driver's license and access to a reliable vehicle is required.
• Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.

Principal Activities and Duties:

• Demonstrate a sales and service approach to building customer relationships by offering products and services according to customer needs.
• Develop new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts.
• Assume a leadership role while learning how to motivate and hold team members accountable.
• Learn how to assist the team in all areas of branch operations including branch audits, security, and scheduling.
• Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Maintain a professional appearance and conduct yourself in a professional manner at all times.
• Maintain the highest level of professional integrity and ethics.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.