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Wildlife Conservation SocietyBronx, NY

$18+ / hour

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Overview

Schedule

Alternate-schedule

Career level

Senior-level

Remote

On-site

Compensation

$18+/hour

Benefits

Paid Holidays

Career Development

Job Description

Park: Bronx Zoo

Department: Admissions & Parking

Title: Senior Associate

Employment Type: Temporary

Status: Non-Exempt

Grade Level: Hourly

Pay: $17.50/hour

Reports To: Supervisor / Assistant Manager / Manager of Sales Operations

Schedule: Must be available to work weekends and holidays; weekday shifts available

Hours: Typically 8:45 AM - Park Closing, dependent on weather and attendance; schedule subject to change during peak seasons, including Holiday Lights

Position Summary

The Senior Associate for Admissions Sales Operations supports onsite sales efforts, with a strong focus on membership sales and guest service. This role helps drive revenue, supports peers, and ensures an excellent experience for guests from entry to exit. Senior Associates may step in to assist with operational leadership when needed and help maintain smooth daily operations.

Core Responsibilities

Sales Leadership & Support

Promote Admissions products, especially memberships and upgrades
Engage guests in clear and friendly conversations about membership benefits
Process new and renewal memberships using the point-of-sale system
Follow all WCS cash handling procedures
Support and mentor peers with sales skills and selling best practices
Assist in real-time feedback and coaching during shifts, as directed by Sales Operations leadership

Guest Experience & Service

Deliver welcoming, informed, and proactive service to all guests
Respond to membership questions and resolve concerns professionally
Maintain familiarity with park offerings, membership options, and current promotions
Help ensure a smooth and value-focused entry process for members and new buyers

Operational Support

Assist with guest service or operational issues in the absence of a lead
Support training efforts for new staff and contribute to a positive team culture
Maintain clean, organized, and stocked work areas
Remain at assigned posts and be able to travel between locations in the park
Support additional operational tasks as assigned

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FAQs About 0.0 Jobs at Wildlife Conservation Society

What is the work location for this position at Wildlife Conservation Society?

This job at Wildlife Conservation Society is located in Bronx, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Wildlife Conservation Society?

Candidates can expect a pay range of $17.5 (per hour).

What employment applies to this position at Wildlife Conservation Society?

Wildlife Conservation Society lists this role as a Alternate-schedule position.

What experience level is required for this role at Wildlife Conservation Society?

Wildlife Conservation Society is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Wildlife Conservation Society for this role?

Wildlife Conservation Society offers following benefits: Paid Holidays and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Wildlife Conservation Society?

You can apply for this role at Wildlife Conservation Society either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.