General Sales Manager

Job Title: General Sales Manager
Location: Classic Ford Lincoln of Columbia
Company: Mills Auto Group

About Us

Classic Ford Lincoln of Columbia, a proud member of Mills Auto Group, is part of one of the fastest-growing dealer groups in the country. Our team is built on integrity, professionalism, and a passion for success. As we continue to grow, we are looking for a driven and experienced General Sales Manager (GSM) to lead our sales team, drive performance, and uphold our commitment to excellence.

Position Overview

This is not just another management role—it’s a gateway to becoming a General Manager. The General Sales Manager is responsible for the complete operation of the dealership’s sales department. This includes overseeing sales performance, managing and developing the sales team, and ensuring perfect CSI (Customer Satisfaction Index) scores. This high-impact leadership role requires critical thinking, sound decision-making, and a proven track record of success in automotive sales management.

Key Responsibilities

• Lead, manage, and motivate the entire sales team, including sales consultants, sales managers, and finance managers

• Set and achieve monthly, quarterly, and annual sales objectives

• Train and develop the sales and finance management teams to ensure peak performance and growth

• Create a culture of accountability, professionalism, and high morale

• Ensure the dealership meets and exceeds CSI goals, delivering an exceptional customer experience

• Uphold the company's core values and foster a team-oriented environment

• Collaborate with upper management to create strategic business plans and marketing efforts

• Recruit, develop, and retain top-tier talent within the department

• Analyze data, inventory, and market trends to make informed operational decisions

• Maintain compliance with all company policies, procedures, and industry regulations

Requirements

• Minimum of 5 years of automotive sales management experience

• Demonstrated track record of excellence in achieving sales goals and team development

• Strong leadership and critical thinking skills with a solution-oriented mindset

• Exceptional interpersonal, coaching, and communication abilities

• Proven success in maintaining or improving perfect CSI scores

• Highly organized with the ability to manage multiple priorities

• Working knowledge of dealership CRM, DMS, and digital retail tools

• Committed to professional growth and development, with a long-term vision for advancement

What We Offer

• Competitive compensation plan with performance-based incentives

• Full benefits package including Health, Dental, 401(k), and Paid Vacation

• Supportive and high-energy work environment focused on teamwork and growth

• Opportunity to work with a respected and expanding auto group

• Continuous training and leadership development opportunities

If you’re a results-driven leader ready to make a significant impact and grow your career with one of the best in the business, we encourage you to apply today and take the next step with Classic Ford Lincoln of Columbia and Mills Auto Group.

Mills Auto Group is an equal opportunity employer.