Product Support Sales Representative

D2B GroupsOmaha, NE

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

D2B Groups is seeking a driven and mechanically-minded Product Support Sales Representative to join our client’s growing heavy equipment team. In this role, you’ll focus on supporting customers by promoting parts and service solutions that increase uptime, improve performance, and extend the life of their fleets. This territory-based position is ideal for someone who thrives on relationship building, understands equipment, and is energized by helping customers stay operational.

Key Responsibilities:

Account Management: Build and maintain strong relationships with assigned customers across your territory.
Sales Growth: Promote parts, service, repairs, and preventative maintenance solutions to increase revenue.
Machine Support: Conduct routine equipment walkarounds and inspections to identify service needs.
Estimates & Proposals: Prepare clear and accurate quotes for service work and parts packages.
CRM Documentation: Keep detailed records of machines, contacts, interactions, and opportunities.
Team Collaboration: Work closely with service managers, technicians, and equipment sales reps.
Customer Support: Serve as the main point of contact for repair needs—sometimes even after hours.
Market Intelligence: Stay up to date on OEM programs, customer fleets, and support technologies.
Professional Presence: Represent the company at trade events and in the field with confidence.

Requirements

2+ years of customer-facing sales experience; equipment or service industry preferred
Mechanical aptitude and confidence in discussing technical topics with customers
Strong communication, organizational, and relationship-building skills
Familiarity with CRM systems and Microsoft Office Suite
Valid driver’s license and clean driving record
Ability to lift up to 60 lbs and work outdoors in varied weather

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k with Company Match)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Sales Commission
Company Truck Provided

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FAQs About Product Support Sales Representative Jobs at D2B Groups

What is the work location for this position at D2B Groups?

This job at D2B Groups is located in Omaha, NE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at D2B Groups?

Employer has not shared pay details for this role.

What employment applies to this position at D2B Groups?

D2B Groups lists this role as a Full-time position.

What experience level is required for this role at D2B Groups?

D2B Groups is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at D2B Groups?

You can apply for this role at D2B Groups either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.