Qualified Professional (Qp) Tailored Care Management

Who we are looking for We are seeking a talented individual who shares our focus and dedication for those we serve and support. This is a role that is key for direct service delivery within the Tailored Care Management area and designed to truly make a difference in the lives of the families that are served, improving the quality of life and connection to community. Job Responsibilities Screen and assess members for common mental health and substance use disorders Facilitate member engagement and follow-up care Provide member education about common mental health and substance use disorders and the available treatment options Implement appropriate interventions to members under the supervision of the TCM Supervisor Provide case management services as necessary Provide assertive engagement to appropriate members Complete documentation in a timely manner Qualifications of a Tailored Care Manager Qualified Professional Educational and Experience Minimum of 3 year’s experience providing case management or care coordination with adult MH/SA population in a community setting Minimum of 2 years' experience working directly with adults struggling with mental health and substance abuse disorders Licensure/Certifications Valid driver's license with clean driving record Knowledge, Skills and Abilities Ability to develop rapport with members and other professionals in a variety of settings Ability to set boundaries with members Excellent clinical skills, including evidence-based practices, diagnostic information (DSM 5), substance use intervention Excellent interpersonal skills and ability to work collaboratively within a team Comfortable working independently in the community Excellent oral and written communication Ability to manage crisis situations both in person and over the phone HIPAA and Substance use specific confidentiality and privacy rights