SRE Support Engineer
Huntress Talentnew york city, NY
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Overview
Schedule
Full-time
Career level
Senior-level
Job Description
The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally.
Responsibilities:
- Act as product expert – Review and respond to all software and hardware issues as reported. Evaluate the product by testing its capabilities in an on-going manner. Determine and report on system capabilities and restrictions. Evaluate the customer objective and suggest alternatives and recommendations.
- Provide customer support – Collaborate with other technical team members to provide exceptional customer service to the client. Work with programmers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome.
Requirements:
- Bachelor's degree in Computer Science (or the equivalent) is required
- Experience with Python scripting
- Strong SQL experience
- Ideal candidate will have trading systems support experience
- Four years of related technical support experience
- Technically savvy with strong project management skills
- Experience troubleshooting issues and achieving solutions
- The ability to explain to a non-technical person in a way they will understand
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FAQs About SRE Support Engineer Jobs at Huntress Talent
What is the work location for this position at Huntress Talent?
This job at Huntress Talent is located in new york city, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Huntress Talent?
Employer has not shared pay details for this role.
What employment applies to this position at Huntress Talent?
Huntress Talent lists this role as a Full-time position.
What experience level is required for this role at Huntress Talent?
Huntress Talent is looking for a candidate with "Senior-level" experience level.
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