Scheduler/Customer Service Rep

One Way Franchise Service CenterLivonia, Michigan

$16 - $20 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$16-$20/hour

Benefits

Health Insurance

Vision Insurance

Job Description

Benefits:

401(k)
Health insurance
Vision insurance

The Scheduler/CSR is the first Point of contact for a busy restoration Company. This position is an important resource for helping to make the front office run smoothly.

Education and Experience

High school diploma/ GED 2-3 years of experience in an office environment performing clerical duties and receiving multiple inbound calls.

Knowledge, Skills, and Abilities

· Acts in a courteous, professional, customer focus manner

· Excellent Interpersonal and communication skills

· Proficient in the use of computers, software, and technology

· Proficient with MS Office and Quickbooks

· Ability to Multi-Task

· Ability to take down customer orders and input information accurately into the company’s dispatch system.

Compensation: $16.00 - $20.00 per hour

WORKING AT ONE WAY

What unites Oneway employees across teams and geographies is that we are all striving to delight our customers and make their lives easier.

The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that were never thought possible, it isn't easy, but we embrace this challenge every day.

By working together on behalf of our communities and customers, we are building the future one innovative service, and idea at a time.

Are you ready to embrace the challenge? Come build the future with us.

COMPANY OVERVIEW

At ONEWAY PROPERTY RESTORATION our restoration specialists are number #1 in the restoration industry. We are one of the largest professional full-service restoration firms in the U.S. and we are looking for great people like you !!!

Come build the future with us. We are always looking for talented quick learners who have a “Ready to do whatever it takes attitude.” We offer great benefits and careeer advancement opportunities. You will love our amazing team full of passion, energy, and drive.

OUR MISSION

To continue our legacy of being a leader and innovator in the carpet cleaning and restoration industry and to provide the opportunity for entrepreneurs to experience the dream of franchise ownership.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to One Way Property Restoration Corporate.

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FAQs About Scheduler/Customer Service Rep Jobs at One Way Franchise Service Center

What is the work location for this position at One Way Franchise Service Center?

This job at One Way Franchise Service Center is located in Livonia, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at One Way Franchise Service Center?

Candidates can expect a pay range of $16–$20 per hour for this role.

What employment applies to this position at One Way Franchise Service Center?

One Way Franchise Service Center lists this role as a Full-time position.

What experience level is required for this role at One Way Franchise Service Center?

One Way Franchise Service Center is looking for a candidate with "Senior-level" experience level.

What benefits are offered by One Way Franchise Service Center for this role?

One Way Franchise Service Center offers following benefits: Health Insurance and Vision Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at One Way Franchise Service Center?

You can apply for this role at One Way Franchise Service Center either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.