20114 - Manager Infrastructure Systems Operations

• Lead and develop a high-performing operations team responsible for delivering datacenter services.
• Oversee staffing needs, including recruiting, training, and performance management for data center personnel.
• Facilitate weekly team meetings and cross-functional collaboration to drive operational efficiency.
• Manage operational budgets, financial planning, and resource allocation for IDC operations.
• Promote process standardization and continuous improvement initiatives across teams.

• Manage and prioritize trouble tickets while coordinating change management activities and technician assignments.
• Oversee co-location facility operations, including space planning, racking, cabling, asset documentation, and tenant coordination.
• Maintain server patching, configuration standards, storage capacity planning, and backup/restore operations.
• Ensure physical security, access controls, DR documentation, and bi-annual disaster recovery testing.
• Monitor operational systems, dashboards, and alerts to maintain high uptime and service quality.

• Oversee a large portfolio of datacenter-related projects, systems, and operational initiatives.
• Coordinate project activities and updates with HAE, business units, and datacenter tenants.
• Attend and contribute to weekly project review meetings to ensure alignment and timely execution.
• Identify and mitigate project risks, ensuring smooth implementation and minimal business disruption.
• Ensure documentation, communication, and stakeholder engagement throughout project lifecycles.

• Bachelor’s degree in Computer Science, Information Science, or a related field.
• 10+ years of directly related IT infrastructure or systems operations experience.
• 5+ years of data center management experience with strong project management skills
• 10+ years of hands‑on experience across Networks, Telephony, Security, and Windows/Linux client‑server environments.
• Strong verbal and written communication skills; comfortable presenting to large groups.
• Broad knowledge of current and emerging technologies, including virtualization platforms.
• Experience managing data center operations, including cabling standards and best practices.

• Cisco CCNA, Microsoft MCSE, or Security+ certification (Preferred).
• Experience with enterprise‑scale co‑location or multi‑tenant datacenter environments.
• Familiarity with disaster recovery planning, documentation, and testing cycles.
• Background supporting automotive or large-scale manufacturing environments.

• Travel is required to both HMMA and KMMG .  Travel involves day trips to customers sites.  Overnight trips are occasional.  Some international travel may be required.

• A collaborative environment that values shared ideas, teamwork, and collective problem‑solving.
• Passion for emerging technologies and their potential to transform automotive innovation.
• A strong emphasis on agility, continuous improvement, and the ability to adapt quickly to change.
• Growth: We prioritize personal and professional growth, offering opportunities for learning and development. 
• A commitment to growth, inclusiveness, and fostering an environment where diverse perspectives are welcomed.

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