2026 Ticket Seller

City of ProvidenceProvidence, RI

$19+ / hour

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Overview

Schedule

Alternate-schedule

Part-time

Career level

Senior-level

Remote

On-site

Compensation

$19+/hour

Benefits

Paid Holidays

Job Description

Ticket Seller

Part-Time Seasonal | Winter 2026-2027City Center Rink is located in the heart of downtown Providence between Biltmore Park and Burnside Park. It is part of the Providence Parks system and serves more than 50,000 ice skating and ice bumper car patrons during a typical winter season. The Rink is a premier downtown destination and a community hub for outdoor recreation, events, and public programming.The City Center Rink is seeking seasonal Ticket Sellers to provide accurate, efficient, and welcoming front-line service in a high-volume public setting. Ticket Sellers work under the direction of the Assistant Manager/Manager on Duty, Programming Supervisors, and Director of Athletic and Event Facilities.

Responsibilities

Attend all required training and demonstrate proficiency with ticketing, cash handling, customer service, and emergency procedures.
Use the Lilypad point-of-sale system to sell admissions, rentals, bumper car tickets, merchandise, and other approved products.
Open, maintain, balance, and close an assigned cash drawer while minimizing transaction errors.
Answer phones and provide accurate information about hours, pricing, waivers, programs, parties, group visits, rentals, and facility rules.
Check waivers and reservations, assist with online ticketing questions, and communicate guest concerns to the Manager on Duty.
Maintain a neat, organized, secure, and professional ticket-office work area.
Restock merchandise, party supplies, wristbands, tickets, and other front-office materials as assigned.
Assist with facility opening and closing, light cleaning, guest flow, skate rentals, and bumper car setup when needed.
Monitor the public area for injuries or safety concerns and communicate promptly by two-way radio.
Provide consistently courteous service and communicate clearly and positively with guests and coworkers.
Complete other duties related to Rink operations, events, and customer service as assigned.

Qualifications and Availability

Prior high-volume customer service, retail, admissions, hospitality, or food-and-beverage experience is required.
Experience with a point-of-sale system, cash drawer, online reservation system, and phone-based customer service is preferred.
Strong attention to detail, reliability, communication, and ability to remain calm during busy periods.
Evening, weekend, school-vacation, and holiday availability is required.
Must be available for at least two high-demand holidays and during Providence school vacation periods: December 21, 2026-January 1, 2027 and February 15-19, 2027.
The Rink is open on Christmas Eve, New Year's Eve, and New Year's Day.

Job Type: Part-time seasonal	Pay: $19.00 per hour starting
Expected Hours: Approximately 21 hours per week; varies by operating needs	Work Location: In person

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FAQs About 2026 Ticket Seller Jobs at City of Providence

What is the work location for this position at City of Providence?

This job at City of Providence is located in Providence, RI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at City of Providence?

Candidates can expect a pay range of $19 (per hour).

What employment applies to this position at City of Providence?

City of Providence lists this position under the following employment categories:

Alternate-schedule
Part-time

What experience level is required for this role at City of Providence?

City of Providence is looking for a candidate with "Senior-level" experience level.

What benefits are offered by City of Providence for this role?

City of Providence offers Paid Holidays for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at City of Providence?

You can apply for this role at City of Providence either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.