26-2240: UX / Service Designer - Annapolis, MD

NavitasAnnapolis, MD

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

UX / Service DesignerJob ID#: 26-2240Clearance: N/ALocation: Annapolis, MDWho We Are:Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we’ve served as trusted advisors supporting our client base within the commercial, federal, and state and local markets.What We Do:At our very core, we’re a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions.What You’ll Do:Navitas is seeking a UX / Service Designer to support human-centered design initiatives for state and government clients. This role focuses on designing testable prototypes, facilitating collaborative workshops, and producing high-quality design artifacts to support solution evaluation and delivery. The ideal candidate will be experienced in working within structured government environments while maintaining a strong focus on accessibility and user experience.Responsibilities will include but are not limited to:

Design and develop testable prototypes to support solution evaluation and stakeholder validation
Facilitate co-design workshops and engage cross-functional stakeholders, including non-technical participants
Create journey maps, service blueprints, and visual design artifacts to communicate user experiences
Develop and maintain sprint documentation, including design files and prototype deliverables
Ensure all design outputs align with accessibility standards, including WCAG 2.1 AA
Collaborate within State-mandated IT tools and environments, adapting to required platforms and constraints
Support iterative design processes and continuous improvement across project lifecycles

What You’ll Need:

4+ years of experience in UX design or service design
Experience creating low- to mid-fidelity prototypes for stakeholder validation
Proven ability to facilitate workshops and co-design sessions with diverse audiences
Familiarity with accessibility standards, including WCAG 2.1 AA
Experience working within State or government-mandated IT tools and environments

Set Yourself Apart With:

Experience supporting state or federal government programs
Strong communication and stakeholder engagement skills
Ability to translate complex requirements into intuitive user experiences

Equal Employer/Veterans/Disabled

Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources.

Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas.

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FAQs About 26-2240: UX / Service Designer - Annapolis, MD Jobs at Navitas

What is the work location for this position at Navitas?

This job at Navitas is located in Annapolis, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Navitas?

Employer has not shared pay details for this role.

What employment applies to this position at Navitas?

Navitas lists this role as a Full-time position.

What experience level is required for this role at Navitas?

Navitas is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Navitas for this role?

Navitas offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Navitas?

You can apply for this role at Navitas either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.