Customer Patient Liaison
Arnolds Small Miracles Animal HospitalStrongsville, OH
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Paid Vacation
Job Description
Client Patient Liaison
Small Miracles Animal Hospital
8600 Pearl Rd, Strongsville OH 44136
Benefits:
● 401(k)
● 401(k) matching
● Dental Insurance
● Health Insurance
● Vision Insurance
● Employee Discount
● Paid Time Off
Job Type: Full Time
About Us: Our mission statement is “Focusing on wellness, one miracle at a time”. Small Miracles Animal Hospital is a privately owned practice rooted in philanthropic beliefs. We are “Cat Friendly” and practice “Fear Free” principles. As we are a private company, we can practice exceptional care based on doctor recommendations (not corporate standard operating procedures), at fair prices. Our hospital family is an extension of our own and through a proper work-life balance, we hope to help them achieve their personal and professional goals.
Job Responsibilities include but are not limited to:
● Greet all clients and their pets in a friendly and professional manner
● Coordinate the flow of pets and owners in the lobby; placate owners distressed by long wait times, scheduling glitches and other problems
● Perform cashiering duties, process refunds, returns and credits
● Answer the phone, check voicemails and return client calls
● Respond to clients, schedule appointments and log prescription requests though PetDesk
● Answer and send emails and faxes to clients, other veterinary practices and businesses
● Receive and distribute incoming mail; process outgoing mail
● Scan in any necessary documents and attach to patient medical records
● Input data into Veterinary Software System to schedule patients, check patients in and out, update medical records and log communication
● Support Vet Tech & Veterinary staff when needed
● Maintain cleanliness and organization of the reception area Minimum Qualifications/ Requirements:
● High school diploma, GED or equivalent combination of education and/or experience
● Must be flexible with scheduling and able to work evening hours
● Ability to learn basic veterinary medicine terminology including names of medications, vaccinations, and routine testing to be able to confidently discuss with clients
● Previous experience working in a veterinary facility
● Ability to multitask and work in a fast paced environment
● Proficient computer skills, including experience with veterinary software systems
● Excellent communication and interpersonal skills
● Must have a genuine love for animals and their well being
Powered by JazzHR
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Patient Liaison Jobs at Arnolds Small Miracles Animal Hospital
What is the work location for this position at Arnolds Small Miracles Animal Hospital?
This job at Arnolds Small Miracles Animal Hospital is located in Strongsville, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Arnolds Small Miracles Animal Hospital?
Employer has not shared pay details for this role.
What employment applies to this position at Arnolds Small Miracles Animal Hospital?
Arnolds Small Miracles Animal Hospital lists this role as a Full-time position.
What experience level is required for this role at Arnolds Small Miracles Animal Hospital?
Arnolds Small Miracles Animal Hospital is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Arnolds Small Miracles Animal Hospital for this role?
Arnolds Small Miracles Animal Hospital offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Arnolds Small Miracles Animal Hospital?
You can apply for this role at Arnolds Small Miracles Animal Hospital either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.