Solutions Engineer

SuperblocksNew York, NY

$80,000 - $120,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$80,000-$120,000/year

Benefits

Career Development

Job Description

About Superblocks

Superblocks is the all-in-one programmable platform for developers to build beautiful, secure, enterprise-grade internal tools fast: build any internal app, automate any workflow, and schedule any job. Developers use the Superblocks development environment to bind their datasources and UI components together using drag and drop or code. Many programming languages are already supported, including JavaScript, Python, and SQL. Superblocks apps, workflows, or jobs are then deployed onto a custom URL with permissions, SSO, audit logging, and other enterprise functionality.

What you'll do:

Engage with the Superblocks customer base to resolve technical support requests while continuing to educate our clients on the use of the platform.
Provide personalized assistance via live chat and manage our live ticketing system (Zendesk) to facilitate seamless integration and utilization of Superblocks.
Partner with Product Management and Engineering leaders to build a tight feedback loop that will provide customer feedback - which will be used to determine the direction of large features
Participate in customer meetings to gain firsthand insight into our user’s needs and preferences.
Build comprehensive technical documentation for newly introduced product functionalities, alongside user guides aimed at aiding customers in navigating intricate use-cases.

You Are:

Interested in solving technical problems for customers
Determined, driven, & have a desire for continuous learning
An engineer by way of education: whether by Bachelor’s degree or coding bootcamp
Technical with experience in JavaScript, Python, OR TypeScript and familiar with web technologies (e.g., REST APIs, HTML/CSS).
A strong presenter and confident in technical conversation
Passionate and pride yourself on staying up to date with the latest technologies
Excited to work from the New York office 5 days a week

Compensation for this role is $80,000 - $180,000 USD + bonuses + a generous equity package.

For more information, please contact careers@superblockshq.com

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FAQs About Solutions Engineer Jobs at Superblocks

What is the work location for this position at Superblocks?

This job at Superblocks is located in New York, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Superblocks?

Candidates can expect a pay range of $80,000 and $120,000 per year.

What employment applies to this position at Superblocks?

Superblocks lists this role as a Full-time position.

What experience level is required for this role at Superblocks?

Superblocks is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Superblocks?

You can apply for this role at Superblocks either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.