Rockstar Automotive Service Advisor

CSN CollisionKingwood, TX

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

Join Kenneth's Car Care and become a Rockstar Automotive Service Advisor!

At Kenneth's Car Care, we pride ourselves on delivering exceptional service and quality repairs to our customers. As a Rockstar Automotive Service Advisor, you will be the first point of contact for our clients, and your expertise will ensure that their experience with us is nothing short of outstanding.

Responsibilities:

Assist customers with their automotive service needs and provide detailed information on available services.
Conduct thorough vehicle inspections to identify service needs and explain findings to customers.
Prepare accurate estimates and facilitate service bookings in a friendly and professional manner.
Communicate effectively with the service team to ensure timely and efficient service delivery.
Build strong relationships with customers and ensure follow-up on service satisfaction.
Stay up-to-date on the latest automotive technologies and repair procedures.
Maintain a clean and organized service area to ensure a positive customer experience.

Why Join Us?

Kenneth's Car Care offers a family owned, friendly, dynamic work environment, competitive compensation, and comprehensive benefits. We believe in investing in our team's continued growth and professional development, providing ongoing training and support to help you shine in your role! We have been service the Lake Houston community for almost 50 years and look

Requirements

Qualifications:

Proven experience as an Automotive Service Advisor or similar role.
Excellent communication and customer service skills.
Strong knowledge of automotive systems and repairs.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Proficient in using service management software and diagnostic tools.
High school diploma or equivalent; automotive technical training is a plus.
Valid driver's license with a clean driving record.

Personal Attributes:

Detail-oriented with a proactive approach to problem-solving.
A positive attitude and a passion for customer satisfaction.
Ability to work well in a team and contribute to a collaborative work environment.
Exceptional time management skills and the ability to thrive under pressure.

Benefits

Competitive salary and bonus program
Comprehensive benefits package
Personal Time Off (PTO)
Company laptop
The ability to grow, develop and manage your career path

Career Path:

As Kenneth's continues to grow, other career opportunities may become available.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the CSN.

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FAQs About Rockstar Automotive Service Advisor Jobs at CSN Collision

What is the work location for this position at CSN Collision?

This job at CSN Collision is located in Kingwood, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at CSN Collision?

Employer has not shared pay details for this role.

What employment applies to this position at CSN Collision?

CSN Collision lists this role as a Full-time position.

What experience level is required for this role at CSN Collision?

CSN Collision is looking for a candidate with "Senior-level" experience level.

What benefits are offered by CSN Collision for this role?

CSN Collision offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at CSN Collision?

You can apply for this role at CSN Collision either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.