2Nd Shift Warehouse Coordinator
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Overview
Job Description
POSITION OVERVIEW:
New England Appliance Group (NEAG) is looking for an enthusiastic individual who is eager to learn about the warehouse operation, highly organized and would thrive in a fast paced, team setting. As a full time Warehouse Coordinator you’ll not only contribute to our success by ensuring orders are fulfilled accurately and efficiently, but you’ll also enjoy a supportive work culture and opportunities for growth. If you're motivated, detail-oriented, and passionate about keeping things moving, we want to hear from you.
ESSENTIAL DUTIES / RESPONSIBILITIES:
• Assign and prioritize order-picking tickets, manually or through Warehouse Management System (WMS) to provide warehouse representatives to ensure shipping goals and deadlines are met.
• Create and file essential shipping and receiving documents such as invoices, bills of lading, and packing lists.
• Input and maintain accurate order information within the ERP or WMS system.
• Serve as a primary point of contact between the warehouse representatives and warehouse managers to resolve issues and provide updates.
• Resolve discrepancies concerning picking errors.
• Answer the pick ticket desk phone to respond to member inquiries or questions from other departments.
• Address Members’ problems regarding orders, shipping discrepancies, and special requests by working with Member Services.
• Support warehouse operations by assisting with other administrative duties to support the overall efficiency of the warehouse and logistics functions.
ESSENTIAL EDUCATION/EXPERIENCE:
• High School diploma, GED and/or relevant experience required.
• 1- 2 years prior experience working in a warehouse or distribution center preferred.
• Knowledge of picking, packing, and shipping procedures a plus.
SKILLS AND COMPETENCIES:
• Highly organized. Must have the ability to multitask, prioritize and maintain accurate and organized records in a fast-paced environment.
• Technical proficiency using Warehouse Management Systems (WMS) and strong Microsoft Office skills (Excel, Outlook, Teams…).
• Accuracy when reviewing orders and documents to prevent errors and ensure member satisfaction.
• Analytical skills to quickly resolve unexpected issues and operational bottlenecks
• Excellent written and verbal communication skills to interact clearly with warehouse staff, members and other departments.
• Must be punctual, dependable and effectively able to manage their time.
• Capable of working effectively in a warehouse environment that has concrete flooring and changing temperatures – heat/cold.
• Ability to stand for long periods of time, able to lift 10-15 pounds when necessary. May need to move/lift light articles that could require bending, stooping, reaching, twisting, lifting, pushing, or pulling items.
• A team player, possess a positive “can-do” attitude and willing to take on tasks that may fall outside the primary responsibilities.
Full-Time Benefits Include:
Health Insurance (medical, dental, vision)
Flexible Spending Account
Group Life/ Disability & Voluntary Insurances
Tuition Reimbursement
Paid Time Off
401(k) w/company match
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.