304 Starbucks Manager

Location: Knoxville - Store 304: 7466 Oak Ridge Hwy. (Karns) Knoxville TN 37931

Why Ingles

Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within!

At Ingles, we work as a team to provide our customers with a warm, hometown shopping experience - and your role is essential to making that happen. While all associates share a variety of responsibilities, our greatest pride comes from greeting customers with a smile and offering helpful service. Join a company that values leadership, safety, and customer satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail management, we'd love to hear from you!

Opportunity

The Starbucks Manager is responsible for day-to-day operations and overall profitability of the Starbucks Kiosk.

Key Responsibilites

• Greet customers promptly and provide helpful, accurate information on products and promotions.
• Ensure kiosk operations and baristas comply with Ingles and Starbucks policies.
• Train and coach baristas, including AST-certified associates, to deliver consistently high-quality beverages.
• Prepare weekly schedules, orders, and reports; maintain accurate inventory and billing records.
• Implement new Starbucks promotions and procedures, monitor compliance with beverage standards.
• Respond to voicemails, emails, recalls, and stop-sell notices promptly.
• Delegate tasks effectively and oversee monthly inventory and department organization.
• Operate the cash register and answer phones as needed, following company guidelines.
• Maintain certifications and communicate opportunities, concerns, and achievements to management.
• Handle damaged products per policy and ensure a safe, clean environment for customers and associates.
• Adhere to scheduled hours, store rules, and all health and safety regulations.
• Perform additional duties as assigned.

Requirements

• Exceptional customer service skills.
• Previous retail supervisory experience is preferred.
• Must be flexible and able to adapt to changing needs especially during times of high volume and/or stress.
• Must be able to read and do simple math problems.
• Wants to be part of a team in a fast-paced environment
• 18 years of age or older

Benefits

• Weekly pay with direct deposit
• Medical, dental, vision, life, and disability insurances
• 401(k) with company matching
• Opportunities for advancement
• Paid holiday, vacation, and sick leave (FT only)
• Paid bereavement and jury duty leave (FT only)
• Company paid life insurance (FT only)
• Scholarship program for High School Seniors

Nearest Major Market: Knoxville