Guest Service Agent
Blue Sky Hospitality SolutionsWindsor Locks, CT
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Overview
Schedule
Full-time
Career level
Senior-level
Job Description
We are seeking a friendly, professional, and customer-oriented Front Desk Agent to join our team at Fairfield Inn & Suites Hartford Airport. The ideal candidate will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.
Key Responsibilities:
- Greet and welcome guests upon arrival and departure.
- Check-in and check-out guests efficiently and accurately.
- Handle guest inquiries, reservations, and complaints in a courteous and professional manner.
- Answer phone calls and respond to emails promptly.
- Process payments and maintain accurate records of transactions.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Provide information about hotel amenities, services, and local attractions.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks as needed.
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FAQs About Guest Service Agent Jobs at Blue Sky Hospitality Solutions
What is the work location for this position at Blue Sky Hospitality Solutions?
This job at Blue Sky Hospitality Solutions is located in Windsor Locks, CT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Blue Sky Hospitality Solutions?
Employer has not shared pay details for this role.
What employment applies to this position at Blue Sky Hospitality Solutions?
Blue Sky Hospitality Solutions lists this role as a Full-time position.
What experience level is required for this role at Blue Sky Hospitality Solutions?
Blue Sky Hospitality Solutions is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Blue Sky Hospitality Solutions?
You can apply for this role at Blue Sky Hospitality Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.